This is a practical journey into the way to go about making good business technology choices for your organisation. “Great Choice!” is modeled on the practical experiences of helping a wide variety of non profits from a large national private hospital and healthcare group through to a small community education provider. Participants will be introduced to the four key elements of business technology in the non profit – infrastructure, telephony, applications and the often forgotten “people”. A simple five step structured approach will be outlined introducing Step 1 – Strategy Step 2 – Requirements Step 3 – Selection Step 4 – Scoping Step 5 – Justification (Business Case)

1. Great Choice! A practical guide to selecting and justifying the right business technology

2. Decision Making is Complex Web / Intranet Business Intelligence Claims & Billing Bonds HR/Payroll Rostering Capital works Asset Maintenance Community Services Incident Mgt Risk andCompliance Policy and Procedures Telephony Nurse Call Distress Document Mgt Medical Systems Medication Mgt Donor Mgt Life Style Internet Monitoring Video Conf Financials Computer Infrastructure

3. Follow a Structured Process from the Start C-Point Methodology TM

4. Define Your Requirements

5. Choose the Right Solution

6. Plan the Project

7. Justify the Purchase

8. Structure Your Business Case Business case decision summary Give me one or two pages that I can understand and approve Sponsor Who will “carry the can” for the project? Purpose Why are you bothering me with this? Recommendation What decision is required and what do you suggest? Cost-benefit analysis, including financials Background Next Steps Appendix – assumptions, brochures, process etc. Required pro-formas?

9. What people forget about Business Technology

10. M&A is a time to change business technology

11. “Even in a well run disaster things go disasterously” Bob Katter MP –ABC Radio National

12. Have a detailed plan and be prepared to change it

13. It is not about the technology + + + + = Incentive Resources Vision Skills ActionPlan Change Source: Implementation, James Carlopio

14. Robert Samuel Executive Director Consult Point rsamuel@consultpoint.com.au 1300 857 595 Blog http://www.consultpoint.com.au/get-the-point.html