More and more companies are turning towards processes as the cornerstone to transform their business. Additionally, this process-focus is resonating from an organization’s Information Services group as both an end user and champion of processes. This catalyst into process often arises as companies implement SAP.
Seneca Foods, a leading producer and distributor of processed fruits and vegetables, recently implemented SAP and is beginning down the path of process-based business transformation.
Carl Cichetti, CIO, Seneca Foods, and Todd Lohr, VP Business Transformation, Confiance, will show you how Seneca Foods partnered with Confiance to fast-track their process transformation effort.
2. Agenda Seneca Foods Overview Seneca Foods IT Strategy Business Transformation Defined Business Transformation in Action Questions & Answers
3. Seneca Foods Overview About Seneca Foods Corporation Seneca Foods is one of the country’s largest processors of canned fruits and vegetables with manufacturing facilities located throughout the United States. Its products are sold under the Libby’s, Aunt Nellie’s Farm Kitchen, Stokely’s, READ, and Seneca labels as well as through the private label and industrial markets. In addition, Seneca produces canned and frozen vegetables, which are sold by General Mills Operations, LLC under the Green Giant label. Mission “We feed the world safe and nutritious products that are valued and enjoyed by families everywhere.” Vision “We will continue to grow as a leader in the fruit and vegetable industry by remaining deeply rooted in our fundamental beliefs and through a shared commitment to those we serve.”
4. Mission Serve the Business Reliable delivery of information technology services Responsiveness to the needs of the business Protect the Business Secure our borders and data assets Meet compliance needs Bring Strategic Value to the Business Alignment to the business strategy and objectives Predictable project delivery
9. Optimized human capitalAs part of the business, Information Technology is a service provider, providing value-based technologies and services that are fully aligned to support the operational needs and strategic objectives of the business.
10. Governance & Portfolio ManagementMaximize return on IT investment Transition State Desired State <5% Strategic 20-25% Increase in strategic investments Support & Maintenance 45 - 50% 20-25% Decrease in transactional maintenance 45-50% Management & Infrastructure 50% Maximize ability to meet strategic needs and leverage platform.
41. “Stractical” BPM Tactical process efforts to enable strategic opportunities Deliver value while building towards the strategic Journey Over Time Using SDLC - Day-Day Project Work Processes Targeted Value Based Efforts – Critical Areas Deductions, Brokerage Roadmap for BPM activities What processes do we want to better understand, improve and invest in? Food Safety/Trace Recall, Planning, Brokerage, Deductions, Master Data Application Portfolio Roadmap Alignment Enablement through Competency Center ARIS Repository for all process initiatives Management understanding of BPM ARIS Express – no cost Visio
42. Confiance Transformation Framework (CTF) Design Realization The Confiance Transformation Framework (CTF) is a comprehensive, structured approach to deliver business transformation. The Framework consists of four separate components: Design, Adoption, Governance and Realization, each with defined methodologies. Together they form an iterative transformation roadmap to give an organization a prescribed approach for successful business transformation. Process Monitoring Technology Principles EA Monitoring Industry Frameworks Capability Analysis Process Design Technology Standards Master Data Management EA Strategy Application & Technology Rationalization Process Measurement Process Execution Process Strategy Process Technology EA Framework Process Analysis Process & Technology Discovery Transformation Roadmap Portfolio Management EA Metrics Process Roadmap Process Maturity Process Ownership EA Training Technology Ownership EA Maturity Transformation CoE Process Training Process Governance Process Leadership Development Technology Governance EA Leadership Development Data Governance Process Communication Technology Roadmap EA Communication Adoption Governance
43. Seneca Foods Transformation by Dimension Design Use Automated Process Discovery (<30 days) to baseline enterprise process model Identification of process improvement opportunities Identification of technical optimization Integrated Business & IT view through reference models like SCOR, SAP etc. Adoption Implementation of BPM technology Training, Mentorship & Elearning to drive organization enablement Realization Structured approach to solve business problems through processes Recommendations for technology optimization Governance Process model governance
45. Phase 1 Baseline Process Design Baseline Process Design Process Profiling – Redocumentation of SAP Results are categorized into Business Process Findings Business Process Model Process Oriented Configuration – SAP Solution Manager Identification/Validation of Process Improvement Opportunities Usage Analysis Organizational Structure & Organization Analysis Transactional Analysis Use, User & User Group Document Analysis Technical Analysis Authorization Analysis ARIS Solution Manager Integration
55. Phase 2 Build Repository Build Repository Create ARIS repository Rationalize Process Profiling content and generate baseline process documentation Create Process repository and structure within ARIS to house process content, utilize reference frameworks Connect existing high-level process content with defined Solution Manager and ARIS models to create multi-level process architecture, supplement as needed Rationalize baseline processes Create process architecture