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THE COMPETENCY COMPANY




          Using the Internet             Presented by:


         to Train Your Staff             Andy Jaynes
                                         Director of Business Development

                                         Avilar Technologies, Inc.
          An inside look at successful   www.Avilar.com

          eLearning tactics & how to     410-290-0008 ext. 705
                 start your own          andy.jaynes@avilar.com

            online training program



                 September 19, 2011




WWW.AVILAR.COM
THE COMPETENCY COMPANY


APPA’s Online Training Site
  • SaaS version of Avilar’s WebMentor LMS
  • Off-the-shelf video courses for compliance training
  • Courses automatically award certificates upon completion
  • LMS tracks all course status indefinitely for easy review and verification




WWW.AVILAR.COM
THE COMPETENCY COMPANY



What is “eLearning?”

• Definition


• In the beginning…


• The evolution of eLearning




WWW.AVILAR.COM
THE COMPETENCY COMPANY



eLearning Today
• Most LMS’s do the same basic things

• An eLearning explosion

• Easy for small and medium-sized
  organizations to manage online training
  programs




WWW.AVILAR.COM
THE COMPETENCY COMPANY


The benefits & why it makes sense…
• All employees need training; online is safe and holds them
  accountable.

• On-boarding = higher employee engagement and retention rates

• Traditional training programs have become less cost effective

• Increased regulations and fears of law suits

• Online training = improved training effectiveness

• Online training supports individualized training

• Internet available to almost everyone, everywhere, anytime.

• Costs to launch and manage an online training program have
  declined dramatically
WWW.AVILAR.COM
THE COMPETENCY COMPANY



                       SaaS vs. Installed

                 Which is best for our organization?



             36%

                                      55%                          SaaS (hosted)
                                                                   Installed
                 9%                                                Not sure




                                  Source: BrandonHall Group 2011

WWW.AVILAR.COM
THE COMPETENCY COMPANY



                          Critical LMS Features
          Please identify the features which are most important
               to your learning and development program
                 Course completion certificates

                   Graphical reports/dashboard

                   Standard/Predefined reports

                 Ability to define learning paths

                  Course catalogs & schedules

                Self-service course registration

Virtual class management, launching, & tracking

    eLearning courseware launching & tracking


                                                    0     100      200      300      400   500   600

                                                    Source: BrandonHall Group 2011

WWW.AVILAR.COM
THE COMPETENCY COMPANY



                       Critical LMS Capabilities
             Please identify the capabilities which are most
          important to your learning and development program
    Built-in eCommerce support

  Integration with other systems

         Multi-language support

   Customizable security levels

    Integration with HR systems

     Customizable user profiles

Customizable interface/branding

                 SCORM/AICC


                                   0   100        200           300       400   500

                                         Source: BrandonHall Group 2011

WWW.AVILAR.COM
THE COMPETENCY COMPANY


Common challenges…
• Small training department

• Small IT department

• Training staff not computer experts

• Has to be a success, not a “test”

• ROI needs to be realized quickly

• Avoiding disruption to current training
  programs

WWW.AVILAR.COM
THE COMPETENCY COMPANY


Advantages
• Improve traditional training process and outcomes

• Train in a safe, secure environment and hold staff accountable

• Free up time and effort from manual processes

• Quickly address individual training needs

• Empower staff to select optional training of interest

• Decrease per-employee training costs by eliminating
  expenses such as travel, accommodations, etc.

• Could also improve:
   – Employee retention rates and moral
   – Achievement of performance goals
   – Sales
   – Operations
WWW.AVILAR.COM
THE COMPETENCY COMPANY


Critical LMS Elements
 •   Ease of use

 •   SaaS (hosted by vendor) vs. Installed (hosted by organization)

 •   Administrative capabilities

 •   Adaptable user interface

 •   Support for multiple course types

 •   Course standards

 •   Automation

 •   Integration

 •   Reporting capabilities

 •   Support capabilities

WWW.AVILAR.COM
THE COMPETENCY COMPANY


How to get started
•   Talk to the appropriate parties

•   Assemble your team

•   Make initial plans

•   Identify learners

•   Choose courses – purchase, repurpose, or create?

•   Research LMS options

•   To RFP, or not to RFP...?

•   Evaluate options & choose a solution


WWW.AVILAR.COM
THE COMPETENCY COMPANY



To learn more about Avilar and how to
realize your workforce potential…
   Visit www.avilar.com

   Watch our 3-minute video, The Talent Development Lifecycle

   Download free white papers

   Schedule a free live online demonstration of WebMentor ® software

   Connect with us online for access to exclusive news, articles, and easily
    stay up-to-date with all things Avilar

   Contact Andy Jaynes at 410.290.0008 ext. 705 or andy.jaynes@avilar.com


WWW.AVILAR.COM
THE COMPETENCY COMPANY



Avilar at a Glance
•   Supports eLearning programs for over 150 organizations, including APPA.
•   A small privately held business with representation across the country,
    headquartered in Columbia, MD in operation since 1997.
•   Offers software products and services for Human Capital Management. Our
    offerings include the award-winning WebMentor LMS and a competency
    management product WebMentor Skills for either SaaS (Software as a
    Service) or licensing.
•   Serves a broad range of both Government, Commercial, and Non-profit
    clients and provides support in the following areas:
     • Commercial corporate training
     • Mandatory compliance training
     • Professional education
     • Competency management
     • Tailored training and competency environments


WWW.AVILAR.COM
THE COMPETENCY COMPANY



An award-winning eLearning engine:
WebMentor ® LMS
•    Feature-rich and consistently rated as a low-cost, high-value solution by
     Brandon Hall.

•    With WebMentor LMS, you can:
       Deliver high-quality courses and assessments
       Easily track learner activities and certifications
       Manage registrations and e-commerce

•    WebMentor LMS keeps the user in mind:
       Easy to use
       Straightforward to manage
       Cost-effective to deploy


    WWW.AVILAR.COM
THE COMPETENCY COMPANY


Key WebMentor ® LMS Features
-     Access anytime from anywhere - WebMentor LMS is web-based, 100% browser-agnostic,
      available 24x7.

-     Manage all training in 1 system – Manage a wide range of training activities in a centralized
      location including in-person, online, self-paced, instructor-led, and video.

-     Off-the-shelf content - Gain access to over a hundred online training courses geared to address
      the common topics today.

-     Open Content Network - Support any SCORM 1.2 eLearning courses from any content provider
      or develop your own custom content. Also support AICC standard.

-     Manage credits and certificates - Manage course and training credits and automatically award
      customized certificates upon completion.

-     No “techies” required – With Avilar’s hosting services, you get a hassle-free, turn-key LMS
      environment and solution. Our technical team will help ensure you have a successful LMS
      experience.



WWW.AVILAR.COM
THE COMPETENCY COMPANY


                   Diverse Customer Base
WebMentor LMS                                 WebMentor Skills
American Public Power Association             Capital One
DECO, Inc.                                    General Motors
Capstone Institute of Mortgage Finance        Spraying Systems Co.
careLearning                                  United States Department of Veterans Affairs
Society of Fire Protection Engineers          Vermont Country Store
Visiting Nurse Service of New York            Defense Information Systems Administration
Pennsylvania Dept. of Public Welfare          Georgia Center for Nonprofits
Connecticut Distance Learning Consortium
Sierra Wireless                               Consulting / Customization Partnerships
Com2Learn                                     Washington Metropolitan Transit Authority
National Institute of Building Inspectors     Jennison Associates
Pharmaceutical Education Research Institute   Boots and Coots International Well Control, Inc.
Learning Tree International                   Parliament of Canada
                                              Spraying Systems
                                              Sierra Wireless
                                              United Space Alliance
                                              FAFCO
                                              Oklahoma State University
                                              Mizuno USA

WWW.AVILAR.COM

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Using The Internet To Train Your Staff

  • 1. THE COMPETENCY COMPANY Using the Internet Presented by: to Train Your Staff Andy Jaynes Director of Business Development Avilar Technologies, Inc. An inside look at successful www.Avilar.com eLearning tactics & how to 410-290-0008 ext. 705 start your own andy.jaynes@avilar.com online training program September 19, 2011 WWW.AVILAR.COM
  • 2. THE COMPETENCY COMPANY APPA’s Online Training Site • SaaS version of Avilar’s WebMentor LMS • Off-the-shelf video courses for compliance training • Courses automatically award certificates upon completion • LMS tracks all course status indefinitely for easy review and verification WWW.AVILAR.COM
  • 3. THE COMPETENCY COMPANY What is “eLearning?” • Definition • In the beginning… • The evolution of eLearning WWW.AVILAR.COM
  • 4. THE COMPETENCY COMPANY eLearning Today • Most LMS’s do the same basic things • An eLearning explosion • Easy for small and medium-sized organizations to manage online training programs WWW.AVILAR.COM
  • 5. THE COMPETENCY COMPANY The benefits & why it makes sense… • All employees need training; online is safe and holds them accountable. • On-boarding = higher employee engagement and retention rates • Traditional training programs have become less cost effective • Increased regulations and fears of law suits • Online training = improved training effectiveness • Online training supports individualized training • Internet available to almost everyone, everywhere, anytime. • Costs to launch and manage an online training program have declined dramatically WWW.AVILAR.COM
  • 6. THE COMPETENCY COMPANY SaaS vs. Installed Which is best for our organization? 36% 55% SaaS (hosted) Installed 9% Not sure Source: BrandonHall Group 2011 WWW.AVILAR.COM
  • 7. THE COMPETENCY COMPANY Critical LMS Features Please identify the features which are most important to your learning and development program Course completion certificates Graphical reports/dashboard Standard/Predefined reports Ability to define learning paths Course catalogs & schedules Self-service course registration Virtual class management, launching, & tracking eLearning courseware launching & tracking 0 100 200 300 400 500 600 Source: BrandonHall Group 2011 WWW.AVILAR.COM
  • 8. THE COMPETENCY COMPANY Critical LMS Capabilities Please identify the capabilities which are most important to your learning and development program Built-in eCommerce support Integration with other systems Multi-language support Customizable security levels Integration with HR systems Customizable user profiles Customizable interface/branding SCORM/AICC 0 100 200 300 400 500 Source: BrandonHall Group 2011 WWW.AVILAR.COM
  • 9. THE COMPETENCY COMPANY Common challenges… • Small training department • Small IT department • Training staff not computer experts • Has to be a success, not a “test” • ROI needs to be realized quickly • Avoiding disruption to current training programs WWW.AVILAR.COM
  • 10. THE COMPETENCY COMPANY Advantages • Improve traditional training process and outcomes • Train in a safe, secure environment and hold staff accountable • Free up time and effort from manual processes • Quickly address individual training needs • Empower staff to select optional training of interest • Decrease per-employee training costs by eliminating expenses such as travel, accommodations, etc. • Could also improve: – Employee retention rates and moral – Achievement of performance goals – Sales – Operations WWW.AVILAR.COM
  • 11. THE COMPETENCY COMPANY Critical LMS Elements • Ease of use • SaaS (hosted by vendor) vs. Installed (hosted by organization) • Administrative capabilities • Adaptable user interface • Support for multiple course types • Course standards • Automation • Integration • Reporting capabilities • Support capabilities WWW.AVILAR.COM
  • 12. THE COMPETENCY COMPANY How to get started • Talk to the appropriate parties • Assemble your team • Make initial plans • Identify learners • Choose courses – purchase, repurpose, or create? • Research LMS options • To RFP, or not to RFP...? • Evaluate options & choose a solution WWW.AVILAR.COM
  • 13. THE COMPETENCY COMPANY To learn more about Avilar and how to realize your workforce potential…  Visit www.avilar.com  Watch our 3-minute video, The Talent Development Lifecycle  Download free white papers  Schedule a free live online demonstration of WebMentor ® software  Connect with us online for access to exclusive news, articles, and easily stay up-to-date with all things Avilar  Contact Andy Jaynes at 410.290.0008 ext. 705 or andy.jaynes@avilar.com WWW.AVILAR.COM
  • 14. THE COMPETENCY COMPANY Avilar at a Glance • Supports eLearning programs for over 150 organizations, including APPA. • A small privately held business with representation across the country, headquartered in Columbia, MD in operation since 1997. • Offers software products and services for Human Capital Management. Our offerings include the award-winning WebMentor LMS and a competency management product WebMentor Skills for either SaaS (Software as a Service) or licensing. • Serves a broad range of both Government, Commercial, and Non-profit clients and provides support in the following areas: • Commercial corporate training • Mandatory compliance training • Professional education • Competency management • Tailored training and competency environments WWW.AVILAR.COM
  • 15. THE COMPETENCY COMPANY An award-winning eLearning engine: WebMentor ® LMS • Feature-rich and consistently rated as a low-cost, high-value solution by Brandon Hall. • With WebMentor LMS, you can:  Deliver high-quality courses and assessments  Easily track learner activities and certifications  Manage registrations and e-commerce • WebMentor LMS keeps the user in mind:  Easy to use  Straightforward to manage  Cost-effective to deploy WWW.AVILAR.COM
  • 16. THE COMPETENCY COMPANY Key WebMentor ® LMS Features - Access anytime from anywhere - WebMentor LMS is web-based, 100% browser-agnostic, available 24x7. - Manage all training in 1 system – Manage a wide range of training activities in a centralized location including in-person, online, self-paced, instructor-led, and video. - Off-the-shelf content - Gain access to over a hundred online training courses geared to address the common topics today. - Open Content Network - Support any SCORM 1.2 eLearning courses from any content provider or develop your own custom content. Also support AICC standard. - Manage credits and certificates - Manage course and training credits and automatically award customized certificates upon completion. - No “techies” required – With Avilar’s hosting services, you get a hassle-free, turn-key LMS environment and solution. Our technical team will help ensure you have a successful LMS experience. WWW.AVILAR.COM
  • 17. THE COMPETENCY COMPANY Diverse Customer Base WebMentor LMS WebMentor Skills American Public Power Association Capital One DECO, Inc. General Motors Capstone Institute of Mortgage Finance Spraying Systems Co. careLearning United States Department of Veterans Affairs Society of Fire Protection Engineers Vermont Country Store Visiting Nurse Service of New York Defense Information Systems Administration Pennsylvania Dept. of Public Welfare Georgia Center for Nonprofits Connecticut Distance Learning Consortium Sierra Wireless Consulting / Customization Partnerships Com2Learn Washington Metropolitan Transit Authority National Institute of Building Inspectors Jennison Associates Pharmaceutical Education Research Institute Boots and Coots International Well Control, Inc. Learning Tree International Parliament of Canada Spraying Systems Sierra Wireless United Space Alliance FAFCO Oklahoma State University Mizuno USA WWW.AVILAR.COM