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Analyst Conference
Hans-Georg Frey, Chairman of the Board of Management
Dr. Volker Hues, Member of the Board of Management, Finance
Frankfurt am Main, March 27, 2014
Inhalt
2
 Highlights and Key Figures in 2013
 World Material Handling
Equipment Market
 Business Model and strategic
Issues
 Business Development in 2013
and current Business Trend
 Outlook
Highlights and Key Figures
in 2013
4
 World material handling equipment market > 1 million units
for the first time
 Record level of incoming orders achieved; net sales slightly
higher year on year
 Decent EBIT generated
 Large-scale strategic projects completed on schedule and in
line with their budgets
 Research and development expenditures maintained at the
preceding year’s high level
 Dividend unchanged
Highlights in 2013
Incoming orders
Jungheinrich Group Key Figures in 2013
5
in € million
2,3572,251
2012 2013
+5%
Net Sales
2,2902,270
+1%
EBIT
106.9112.3
-5%
2012 2013 2013 2013
Net income
176.8 172.4
-3%
7.8
EBIT-ROS in %
7.5
2012 2012
2012 figures adjusted due to the application of the amended version of IAS 19 and various changes in the accounting treatment of interest income
and expenses.
Dividend per preferred share in €
Net income in million €
82
-55
82
106
0.58
0.12
0.55
0.76
2007
2009
2010 2011
6
112
0.86
2012
107
0.86
Proposal
2013
Dividend Unchanged Despite Marginal Drop in Earnings
2012 figures adjusted due to the application of the amended version of IAS 19 and various changes in the accounting treatment of interest income
and expenses.
World Material Handling
Equipment Market
8
951
2007
794
2012
315
380
136
170
2010
266
191
World
Europe
267
331
411
2010 20112007 2012
311
-6%
-5%
363
+7%
181
-3%
975
2011
Asia North America
+24%
+21%
+25%
+23%
8
2007 20072013 2010 2011 2012 2013 2010 2011 2012 2013
944
2013
316
+2%
+11%
401
+11%
201
+7%
1,010
World Material Handling Equipment Market—Volume
in thousand units
Source: WITS.
Greatest
momentum in
Q4 2013
2006
= 213
20%
World Material Handling Equipment Market
Breakdown of Volume by Region
thereof
Eastern Europe
2007 = 951 thousand units
Rest of World
Percentage of total market in terms of units
Central/South America 5%
Australia/Africa 4%
thereof
Eastern Europe
Rest of World
Central/South America 5%
Australia/Africa 4%
9
2013 = 1,010 thousand units
Europe
North
America
Asia
43%
8%
12%
28%
20%
9%
thereof China
Europe
North
America
Asia
31%
6%
25%
40%
9%
thereof China
Source: WITS.
38%
46%
16%
10
(38%)
(46%)
(16%)
World Material Handling Equipment Market
Breakdown of Volume by Product Segment
Battery-powered
counterbalanced trucks
Warehousing
equipment
IC engine-powered
counterbalanced
trucks
in terms of units
2013: 1,009.777 units (2012: 944,405 units)
Source: WITS.
22%
60%
18%
Europe
77%
13%
10%
China
World Material Handling Equipment Market—Market Structure
Comparison Broken Down by Product Segment in 2013
Battery-powered
counterbalanced trucks
Warehousing
equipment
IC engine-powered
counterbalanced trucks
in terms of units
China: Trend towards warehousing equipment;
future growth potential for Jungheinrich
11
Source: WITS.
China
Russia
Brazil
118.3
27.2
117.9
3.2
2007 2009 2010 2011
15.3
200.3+70%
+478%
23.0
238.3 -9%
+4%
14.1
8.4
22.9+173% 22.6 -17%
2012
24.2
248.0
24.4
12
+19%
+50%
-1%
2013
24.0
216.7
18.8
Development of the Volume of Major Growth Markets
in thousand units
+14%
+1%
+30%
Source: WITS.
Toyota Kion Jungheinrich Hyster-Yale Crown
Toyota
Raymond
BT Industries
Cesab
Hyster
Yale
Utilev
Linde
Still
Fenwick
OM Still
Baoli
Voltas
Jungheinrich Crown
Hamech
(5,010)
5,653
(4,368)
(1,978)
2,2293
(1,293)
4,726
1,922
1, 2 1
1,712
World League Ranking in 2012 (2011)
Net sales in million €, including currency effects
Sources: Logistik Journal 10/2013; DHF Intralogistik 12/2013. 1 Fiscal year: April to March. 2 Adjusted: Jan. to Dec. 2012.
3 As reported, before changes in accounting principles
(2,116)
13
1
2 3
Ranking in Europe
Kion
Jungheinrich
Toyota
Business Model and
Strategic Issues
Serving customers from a single source over a trucks’s entire life cycle:
Customer
Logistics Systems
Used Equipment
New Truck
Business
Short-Term Hire
Fleet
After-Sales
Services
Full Service
Customer Service /
Maintenance
Spare Parts Supply
Financial
Services
15
The Jungheinrich Business Model
Mail-Order
Business
Front-seat, trilateral stacker
(EFX 410-413) achieves a
25% higher handling turnover
rate than its predecessor
model
New Truck Business
16
Battery-powered
counterbalanced truck (EFG
540-550/S40-S50) consumes
up to 20% less energy than its
predecessor model
Auto pallet mover:
ERE 225a low-lift truck
with automation solution
Hydrodynamically driven forklifts in diesel (DFG 316-
320 and DFG 425-435) LPG (TFG 316-320 and TFG
245-435) variants with a payload capacity of up to 3.5
metric tons
2014: 20 new products
48%
15%
12%
6%
4%
1%
14%
Retail and
wholesale
(incl. food distribution)
Mechanical, automotive and
electrical engineering
Chemical industry
Timber, paper and print
industries
Food industry
(Production)
Other industry sectors
Deliveries by Industry
Logistics
17
Based on incoming orders in terms of units in 2013.
Short-Term Hire Fleet
18
 Close-knit market coverage
 Hire periods: generally 1 day to 24
months
 Targeted degree of capacity
utilization: 70% to 80%
 Inventory
in thousand units
2012 2013
+9%30.7 33.6
Used Equipment
19
 Marketing of used equipment (leasing, short-term hire fleet and trade-ins)
 Expansion of the used equipment centre in Dresden
 Rise in production capacity from 4,500 to some 8,000 trucks p.a.
1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013
In service
Service expiring
 ~66,300 units
Service
potential
20
After-Sales Services
High market penetration generates service potential
(Jungheinrich market penetration: 2013 = 995,000 trucks)
Productionnthousandunits
57 65 65 55 59 59 67 76 82 81 48 60 76 73 72
995,000 thousand trucks in use worldwide
(with focus on Europe)
Market penetration
in 2013
21
Market Penetration—Basis for After-Sales Services
~5,400 employees in the
global after-sales service organization (46% of total staff),
more than 3,800 after-sales service engineers in the field
Logistics Systems
Jungheinrich—Partner for End-to-End Logistics Solutions
 Forklift trucks
 Racking and storage
equipment
 Conveyor systems
 Stacker cranes
System integration
Planning and design
Maintenance and service
Warehouse management
systems:
 Warehouse administration
 Warehouse control
 Radio data transmission,
terminals & scanners
22
2323
*ISA - Innovative Systemlösungen für die Automation GmbH, Graz (Austria).
Expansion of the Logistics Systems Business
 Full acquisition of ISA* and integration of the warehousing and material flow
technology software firm into the Jungheinrich Group as of January 1, 2013 and
change in commercial name to ‘Jungheinrich Systemlösungen GmbH’ as of
January 1, 2014
 Establishment of a division dedicated to logistics systems; responsibility: entire Board
of Management
 Under the uniform management of Moosburg-based 'Jungheinrich-Logistiksysteme
GmbH' since January 1, 2014
 Significant increase in headcount
Mail-Order Business—in Germany, Austria and in the Netherlands
24
Main catalogue:
1,000 pages
More than 36,000
products
in million €
Development of net sales
+12%26.0 34.0 38.1
2010 2011 2012
+31% +11% 42,3
2013
2005
2004
2008
2006
2000
2011
2012
25
1,332
12/31/2007 12/31/2012
1,719
84.4 105.5
12/31/2013
1,745+2%
109.0
Financial Services
Original value of contracts on hand
in million €
 Proprietary financial service companies in 7 European countries
Trucks
in thousand units
 Promotion and expansion of new truck business and
after-sales services
Principle: Every financial service agreement to cover full service
and maintenance
 Permanent customer retention
Flexible, customized contracts
Financial Services—Principles and Objectives
 No ambition to generate its own profits (non-profit centre)
 Disclosure of all income from financial services in sales
New truck business/after-sales services/used equipment
 Matching refinancing (term and interest)
 Regular creditworthiness checks
 Quarterly assessment of contractual/residual value risks
 Transparency and process reliability via Group database
26
Full disclosure on Jungheinrich’s consolidated balance sheet
Business
policy
Sales policy
Risk
management
Business Development in 2013
and Current Business Trend
172177 -3%
2012 2013
28
2012 2013
2,270 2,290+1%
Net sales
Net Sales Slightly up Year on Year; Decent EBIT
EBIT
 The earnings trend benefited above all from
the growth of the high-margin short-term
hire and after-sales services businesses
 Negative effects of process-induced
disruptions when ramping up the
production in Degernpoint dealt with
in € million
 Rise in net sales driven by the short-term
hire and used equipment business and
after-sales services
2012 figures adjusted due to the application of the amended version of IAS 19 and various changes in the accounting treatment of interest income
and expenses.
2013 = €2,290 million (2012 = €2,270 million)
52%
(53%)
17%
(17%)
31%
(30%) 27%
(27%)
14%
(13%)
51%
(52%)
8%
(8%)
29
Breakdown of Net Sales
New truck
business
After-sales
services
Short-term hire fleet
and used equipment
Germany
Rest of World
Western
Europe
Eastern Europe
by business fields by region
Incoming Orders and Production—New Truck Business
in thousand units
20.1 19.5
18.7 19.2
18.7 18.8
15.7
20.7
73.2
+7% 78.2
 Cyclically-driven rise in demand with
greatest momentum in Q4 2013
2012 2013
19.9
16.6
17.9
18.0
17.9
18.9
17.5 19.0
73.2 -1% 72.5
2012 2013
Q4
Q3
Q2
Q1
 Production marginally down year on year
+32%
30
ProductionIncoming orders
31
Intralogistics Segment—Breakdown of Net Sales
in million €
New truck
business
After-sales
services
Short-term hire
fleet &
used equipment
+4% 705
397
1,213
2012 2013
+5%
-1%
+1% 2,315
680
378
1,230
2,288
 Short-term hire and used equipment
make equal contributions to growth
 After-sales services post continuous
growth
Research & Development and Capital Expenditures
32
Capital ExpendituresR&D Expenditures
Capex ratio as a percentage of net sales
in million €
Capitalization ratio
3 4
44.0
44.9
2012
13 27
2013
78
91
20132012
 Focal points: energy efficiency of drive
systems, automation of material handling
equipment and processes as well as
development of platforms and shared
components
 Capitalization ratio up as planned
 Capital expenditures in 2012 and 2013
marked by large-scale strategic projects for
the expansion of spare parts logistics and
manufacturing capacity
 Two sales centres completed in Germany
2012 figures adjusted due to the application of the amended version of IAS 19 and various changes in the accounting treatment of interest income
and expenses.
Spare parts centre in
Kaltenkirchen
Strategic Capex Projects Completed on Schedule and in Line with
Budgets
Plant in Degernpoint
Plant in Qingpu
Total capex:
approx. €100 million
Capex: €35 million
Capex: €40 million
Capex: €18 million
33
in million €
2013 2012
Change
in %
Balance sheet total 2,751 2,759 +0
Shareholders’ equity 831 754 +10
Liquid assets and securities 424 555 -24
Cash flows from operating
activities
67 128 -48
Net indebtedness -154 -183 -16
ROCE 18.7% 21.6% —
34
Financial Situation in 2013: Solid as Before
2012 figures adjusted due to the application of the amended version of IAS 19 and various changes in the accounting treatment of interest income
and expenses.
Cash Flows from Operating Activities and Net Debt
128 67
-183 -154
-61
-29
Financial liabilities - liquid assets and securities
Net debt
excl. liabilities from financial services or provisions for pensions)
12/31/2012 12/31/2013 12/31/2012 12/31/2013
35
'Cash'
in million €
 Decline mainly results from redemption
of external financing of the short-term hire
fleet and the increase in working capital
 Change caused by capital expenditures
on large-scale strategic projects and the
increase in working capital
Cash flows from
operating activities
2012 figures adjusted due to the application of the amended version of IAS 19 and various changes in the accounting treatment of interest income
and expenses.
Working capital Capital employed
Working Capital and ROCE
21.0
as a percentage of
net sales
502+26
21.9
818 920476
36
21.6
ROCE in %
18.7
+102
 Since 2012, interest-bearing capital includes
provisions for pensions and provisions for
non-current personnel obligations
in million €
12/31/2012 12/31/201312/31/2012 12/31/2013
37
27% 30%
42% 47%
Equity Ratio increases
Intralogistics SegmentJungheinrich Group
12/31/2012 12/31/201312/31/2012 12/31/2013
2012 figures adjusted due to the application of the amended version of IAS 19 and various changes in the accounting treatment of interest income
and expenses.
38
1,745
2012 2013
1,719 +26
Original value of contracts on
hand
Business Trend—Financial Services
Trucks 109.0105.5
in thousand units
415
2012 2013
431 -16
 Decline due to increased demand for
financial services for used equipment
which has a lower value than new trucks
 Increase of just €26 million reflects the
changed vehicle mix
 Leasing ratios in Italy, the United Kingdom
and Norway > 60%
Original value of new
contracts
in milion €
Workforce Trend Reflects Strengthening of Sales Organization
39
in full time equivalent (FTE)
*As of January 1 2014: Jungheinrich Systemlösungen GmbH.
12/31/2012 12/31/2013
11,840
11,261
Expansion in 2013: +579 employees = 5%
+76
+425
+53
ISA*
Sales
Technology
Other
+25
Source: WITS 2/2014.
World Material Handling Equipment Market—2/2014
Growth Rates by Region
in terms of units; compared to 2/2013
Western
Eastern
Europe
Asia
North America
World
World Market
thousands of units
40
147.6
2/2013
164.9
2/2014
+5%
+8%
-14%
+27%
+12%
+10%
thereof
China +34%
Incoming orders
in million €
41
384371 +4%
326 375
Net sales
in million €
+15%
2/2013 2/2014
2/2013 2/2014
Development of Business—2/2014
Incoming orders
in units
13,00012,200 +7%
14,50010,900 +33%
Production
in units
2/2013 2/2014
2/2013 2/2014
42
in million €
Development of Business—2/2014
Orders on Hand—New Truck Business
12/31/2013 2/28/2014
366 383+5%
 The order reach is four month
Outlook
43
Growing with Passion
Growth rates
GDP in %
2012 2013
Forecast
2014
World 3.2 2.9 3.5
Eurozone -0.6 -0.4 0.9
Germany 0.7 0.4 1.7
China 7.8 7.7 7.3
USA 2.8 1.9 2.8
Brazil 0.9 2.5 1.6
India 5.0 4.9 5.8
44
General Economic Situation
Source: Commerzbank February 2014.
45
951
2007 2012
380
170
266
191
World
Europe
331
411
20112007 2012
311
-6%
-5%
363
+7%
181
-3%
975
2011
Asia North America
2007 20072013 2011 2012 2013 2011 2012 2013
944
2013
316
+2%
+11%
401
+11%
201
+7%
1,010
2014e 2014e 2014e
2014e
World Material Handling Equipment Market
in thousand units
Source: WITS.
Estimate.
2006
= 213
Basic Conditions
46
■ Improvement of the global economic environment; GDP forecast for
the Eurozone: 0.9% growth (after -0.4% in 2013)
■ World market expected to continue growing; European market
expected to post positive development
■ Sustained growth in Asia if the Chinese market continues its good
recovery
■ Sustained growth of the US market
■ In 2013, by successfully completing its strategic investment projects,
Jungheinrich established the prerequisites for benefiting from the
positive market trend expected in 2014 (and in subsequent years)
Risks
47
■ Economic stability in Europe
■ Political situation in Ukraine
■ Growth risks in China
■ Depreciation of currencies in
emerging market countries
Long-Term Strategic Expansion
48
Asia
“ICE” segment Logistics systems
business
European business
 Market launch of the new “converter”
generation starting in spring time 2014
 Deepen market penetration
 Above-average expansion of business
outside Europe—focussing on China
 Singapore as the hub for Asia-Pacific
 Establishment of business in India
 Good point of departure thanks to
established position
 Optimization of products and processes
 Focus on Eastern Europe—above all on
Russia
 Expansion of the logistics systems
business
 Increase of the share of the system
equipment market
ICE
Jungheinrich Group—Outlook for 2014
49
€170 million - €180 million2
~ €45 million
Incoming orders
Net sales
Earnings before interest and
taxes (EBIT)
Capital expenditures on
tangible assets
Research and development
expenditures
1 2013 incoming orders: €2.4 billion, net sales: €2.3 billion.
2 2013 EBIT: €172 million.
€85 million - €95 million
€2.4 billion - €2.5 billion1
€2.3 billion - €2.4 billion1
15% and 20%ROCE
60 Years of Passion for Logistics.
50
51
Disclaimer
Since developments cannot be foreseen, the actual business trend may deviate from
the expectations based on assumptions and estimates made by Jungheinrich
company management.
Factors that may lead to such deviations include changes in the economic
environment, changes within the material handling equipment sector as well as
exchange and interest rate fluctuations.
Therefore, no responsibility is taken for forward-looking statements made in this
presentation.
Jungheinrich- Analyst Conference Frankfurt am Main, March 27th 2014

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Jungheinrich- Analyst Conference Frankfurt am Main, March 27th 2014

  • 1. Analyst Conference Hans-Georg Frey, Chairman of the Board of Management Dr. Volker Hues, Member of the Board of Management, Finance Frankfurt am Main, March 27, 2014
  • 2. Inhalt 2  Highlights and Key Figures in 2013  World Material Handling Equipment Market  Business Model and strategic Issues  Business Development in 2013 and current Business Trend  Outlook
  • 3. Highlights and Key Figures in 2013
  • 4. 4  World material handling equipment market > 1 million units for the first time  Record level of incoming orders achieved; net sales slightly higher year on year  Decent EBIT generated  Large-scale strategic projects completed on schedule and in line with their budgets  Research and development expenditures maintained at the preceding year’s high level  Dividend unchanged Highlights in 2013
  • 5. Incoming orders Jungheinrich Group Key Figures in 2013 5 in € million 2,3572,251 2012 2013 +5% Net Sales 2,2902,270 +1% EBIT 106.9112.3 -5% 2012 2013 2013 2013 Net income 176.8 172.4 -3% 7.8 EBIT-ROS in % 7.5 2012 2012 2012 figures adjusted due to the application of the amended version of IAS 19 and various changes in the accounting treatment of interest income and expenses.
  • 6. Dividend per preferred share in € Net income in million € 82 -55 82 106 0.58 0.12 0.55 0.76 2007 2009 2010 2011 6 112 0.86 2012 107 0.86 Proposal 2013 Dividend Unchanged Despite Marginal Drop in Earnings 2012 figures adjusted due to the application of the amended version of IAS 19 and various changes in the accounting treatment of interest income and expenses.
  • 8. 8 951 2007 794 2012 315 380 136 170 2010 266 191 World Europe 267 331 411 2010 20112007 2012 311 -6% -5% 363 +7% 181 -3% 975 2011 Asia North America +24% +21% +25% +23% 8 2007 20072013 2010 2011 2012 2013 2010 2011 2012 2013 944 2013 316 +2% +11% 401 +11% 201 +7% 1,010 World Material Handling Equipment Market—Volume in thousand units Source: WITS. Greatest momentum in Q4 2013 2006 = 213
  • 9. 20% World Material Handling Equipment Market Breakdown of Volume by Region thereof Eastern Europe 2007 = 951 thousand units Rest of World Percentage of total market in terms of units Central/South America 5% Australia/Africa 4% thereof Eastern Europe Rest of World Central/South America 5% Australia/Africa 4% 9 2013 = 1,010 thousand units Europe North America Asia 43% 8% 12% 28% 20% 9% thereof China Europe North America Asia 31% 6% 25% 40% 9% thereof China Source: WITS.
  • 10. 38% 46% 16% 10 (38%) (46%) (16%) World Material Handling Equipment Market Breakdown of Volume by Product Segment Battery-powered counterbalanced trucks Warehousing equipment IC engine-powered counterbalanced trucks in terms of units 2013: 1,009.777 units (2012: 944,405 units) Source: WITS.
  • 11. 22% 60% 18% Europe 77% 13% 10% China World Material Handling Equipment Market—Market Structure Comparison Broken Down by Product Segment in 2013 Battery-powered counterbalanced trucks Warehousing equipment IC engine-powered counterbalanced trucks in terms of units China: Trend towards warehousing equipment; future growth potential for Jungheinrich 11 Source: WITS.
  • 12. China Russia Brazil 118.3 27.2 117.9 3.2 2007 2009 2010 2011 15.3 200.3+70% +478% 23.0 238.3 -9% +4% 14.1 8.4 22.9+173% 22.6 -17% 2012 24.2 248.0 24.4 12 +19% +50% -1% 2013 24.0 216.7 18.8 Development of the Volume of Major Growth Markets in thousand units +14% +1% +30% Source: WITS.
  • 13. Toyota Kion Jungheinrich Hyster-Yale Crown Toyota Raymond BT Industries Cesab Hyster Yale Utilev Linde Still Fenwick OM Still Baoli Voltas Jungheinrich Crown Hamech (5,010) 5,653 (4,368) (1,978) 2,2293 (1,293) 4,726 1,922 1, 2 1 1,712 World League Ranking in 2012 (2011) Net sales in million €, including currency effects Sources: Logistik Journal 10/2013; DHF Intralogistik 12/2013. 1 Fiscal year: April to March. 2 Adjusted: Jan. to Dec. 2012. 3 As reported, before changes in accounting principles (2,116) 13 1 2 3 Ranking in Europe Kion Jungheinrich Toyota
  • 15. Serving customers from a single source over a trucks’s entire life cycle: Customer Logistics Systems Used Equipment New Truck Business Short-Term Hire Fleet After-Sales Services Full Service Customer Service / Maintenance Spare Parts Supply Financial Services 15 The Jungheinrich Business Model Mail-Order Business
  • 16. Front-seat, trilateral stacker (EFX 410-413) achieves a 25% higher handling turnover rate than its predecessor model New Truck Business 16 Battery-powered counterbalanced truck (EFG 540-550/S40-S50) consumes up to 20% less energy than its predecessor model Auto pallet mover: ERE 225a low-lift truck with automation solution Hydrodynamically driven forklifts in diesel (DFG 316- 320 and DFG 425-435) LPG (TFG 316-320 and TFG 245-435) variants with a payload capacity of up to 3.5 metric tons 2014: 20 new products
  • 17. 48% 15% 12% 6% 4% 1% 14% Retail and wholesale (incl. food distribution) Mechanical, automotive and electrical engineering Chemical industry Timber, paper and print industries Food industry (Production) Other industry sectors Deliveries by Industry Logistics 17 Based on incoming orders in terms of units in 2013.
  • 18. Short-Term Hire Fleet 18  Close-knit market coverage  Hire periods: generally 1 day to 24 months  Targeted degree of capacity utilization: 70% to 80%  Inventory in thousand units 2012 2013 +9%30.7 33.6
  • 19. Used Equipment 19  Marketing of used equipment (leasing, short-term hire fleet and trade-ins)  Expansion of the used equipment centre in Dresden  Rise in production capacity from 4,500 to some 8,000 trucks p.a.
  • 20. 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 In service Service expiring  ~66,300 units Service potential 20 After-Sales Services High market penetration generates service potential (Jungheinrich market penetration: 2013 = 995,000 trucks) Productionnthousandunits 57 65 65 55 59 59 67 76 82 81 48 60 76 73 72
  • 21. 995,000 thousand trucks in use worldwide (with focus on Europe) Market penetration in 2013 21 Market Penetration—Basis for After-Sales Services ~5,400 employees in the global after-sales service organization (46% of total staff), more than 3,800 after-sales service engineers in the field
  • 22. Logistics Systems Jungheinrich—Partner for End-to-End Logistics Solutions  Forklift trucks  Racking and storage equipment  Conveyor systems  Stacker cranes System integration Planning and design Maintenance and service Warehouse management systems:  Warehouse administration  Warehouse control  Radio data transmission, terminals & scanners 22
  • 23. 2323 *ISA - Innovative Systemlösungen für die Automation GmbH, Graz (Austria). Expansion of the Logistics Systems Business  Full acquisition of ISA* and integration of the warehousing and material flow technology software firm into the Jungheinrich Group as of January 1, 2013 and change in commercial name to ‘Jungheinrich Systemlösungen GmbH’ as of January 1, 2014  Establishment of a division dedicated to logistics systems; responsibility: entire Board of Management  Under the uniform management of Moosburg-based 'Jungheinrich-Logistiksysteme GmbH' since January 1, 2014  Significant increase in headcount
  • 24. Mail-Order Business—in Germany, Austria and in the Netherlands 24 Main catalogue: 1,000 pages More than 36,000 products in million € Development of net sales +12%26.0 34.0 38.1 2010 2011 2012 +31% +11% 42,3 2013
  • 25. 2005 2004 2008 2006 2000 2011 2012 25 1,332 12/31/2007 12/31/2012 1,719 84.4 105.5 12/31/2013 1,745+2% 109.0 Financial Services Original value of contracts on hand in million €  Proprietary financial service companies in 7 European countries Trucks in thousand units
  • 26.  Promotion and expansion of new truck business and after-sales services Principle: Every financial service agreement to cover full service and maintenance  Permanent customer retention Flexible, customized contracts Financial Services—Principles and Objectives  No ambition to generate its own profits (non-profit centre)  Disclosure of all income from financial services in sales New truck business/after-sales services/used equipment  Matching refinancing (term and interest)  Regular creditworthiness checks  Quarterly assessment of contractual/residual value risks  Transparency and process reliability via Group database 26 Full disclosure on Jungheinrich’s consolidated balance sheet Business policy Sales policy Risk management
  • 27. Business Development in 2013 and Current Business Trend
  • 28. 172177 -3% 2012 2013 28 2012 2013 2,270 2,290+1% Net sales Net Sales Slightly up Year on Year; Decent EBIT EBIT  The earnings trend benefited above all from the growth of the high-margin short-term hire and after-sales services businesses  Negative effects of process-induced disruptions when ramping up the production in Degernpoint dealt with in € million  Rise in net sales driven by the short-term hire and used equipment business and after-sales services 2012 figures adjusted due to the application of the amended version of IAS 19 and various changes in the accounting treatment of interest income and expenses.
  • 29. 2013 = €2,290 million (2012 = €2,270 million) 52% (53%) 17% (17%) 31% (30%) 27% (27%) 14% (13%) 51% (52%) 8% (8%) 29 Breakdown of Net Sales New truck business After-sales services Short-term hire fleet and used equipment Germany Rest of World Western Europe Eastern Europe by business fields by region
  • 30. Incoming Orders and Production—New Truck Business in thousand units 20.1 19.5 18.7 19.2 18.7 18.8 15.7 20.7 73.2 +7% 78.2  Cyclically-driven rise in demand with greatest momentum in Q4 2013 2012 2013 19.9 16.6 17.9 18.0 17.9 18.9 17.5 19.0 73.2 -1% 72.5 2012 2013 Q4 Q3 Q2 Q1  Production marginally down year on year +32% 30 ProductionIncoming orders
  • 31. 31 Intralogistics Segment—Breakdown of Net Sales in million € New truck business After-sales services Short-term hire fleet & used equipment +4% 705 397 1,213 2012 2013 +5% -1% +1% 2,315 680 378 1,230 2,288  Short-term hire and used equipment make equal contributions to growth  After-sales services post continuous growth
  • 32. Research & Development and Capital Expenditures 32 Capital ExpendituresR&D Expenditures Capex ratio as a percentage of net sales in million € Capitalization ratio 3 4 44.0 44.9 2012 13 27 2013 78 91 20132012  Focal points: energy efficiency of drive systems, automation of material handling equipment and processes as well as development of platforms and shared components  Capitalization ratio up as planned  Capital expenditures in 2012 and 2013 marked by large-scale strategic projects for the expansion of spare parts logistics and manufacturing capacity  Two sales centres completed in Germany 2012 figures adjusted due to the application of the amended version of IAS 19 and various changes in the accounting treatment of interest income and expenses.
  • 33. Spare parts centre in Kaltenkirchen Strategic Capex Projects Completed on Schedule and in Line with Budgets Plant in Degernpoint Plant in Qingpu Total capex: approx. €100 million Capex: €35 million Capex: €40 million Capex: €18 million 33
  • 34. in million € 2013 2012 Change in % Balance sheet total 2,751 2,759 +0 Shareholders’ equity 831 754 +10 Liquid assets and securities 424 555 -24 Cash flows from operating activities 67 128 -48 Net indebtedness -154 -183 -16 ROCE 18.7% 21.6% — 34 Financial Situation in 2013: Solid as Before 2012 figures adjusted due to the application of the amended version of IAS 19 and various changes in the accounting treatment of interest income and expenses.
  • 35. Cash Flows from Operating Activities and Net Debt 128 67 -183 -154 -61 -29 Financial liabilities - liquid assets and securities Net debt excl. liabilities from financial services or provisions for pensions) 12/31/2012 12/31/2013 12/31/2012 12/31/2013 35 'Cash' in million €  Decline mainly results from redemption of external financing of the short-term hire fleet and the increase in working capital  Change caused by capital expenditures on large-scale strategic projects and the increase in working capital Cash flows from operating activities 2012 figures adjusted due to the application of the amended version of IAS 19 and various changes in the accounting treatment of interest income and expenses.
  • 36. Working capital Capital employed Working Capital and ROCE 21.0 as a percentage of net sales 502+26 21.9 818 920476 36 21.6 ROCE in % 18.7 +102  Since 2012, interest-bearing capital includes provisions for pensions and provisions for non-current personnel obligations in million € 12/31/2012 12/31/201312/31/2012 12/31/2013
  • 37. 37 27% 30% 42% 47% Equity Ratio increases Intralogistics SegmentJungheinrich Group 12/31/2012 12/31/201312/31/2012 12/31/2013 2012 figures adjusted due to the application of the amended version of IAS 19 and various changes in the accounting treatment of interest income and expenses.
  • 38. 38 1,745 2012 2013 1,719 +26 Original value of contracts on hand Business Trend—Financial Services Trucks 109.0105.5 in thousand units 415 2012 2013 431 -16  Decline due to increased demand for financial services for used equipment which has a lower value than new trucks  Increase of just €26 million reflects the changed vehicle mix  Leasing ratios in Italy, the United Kingdom and Norway > 60% Original value of new contracts in milion €
  • 39. Workforce Trend Reflects Strengthening of Sales Organization 39 in full time equivalent (FTE) *As of January 1 2014: Jungheinrich Systemlösungen GmbH. 12/31/2012 12/31/2013 11,840 11,261 Expansion in 2013: +579 employees = 5% +76 +425 +53 ISA* Sales Technology Other +25
  • 40. Source: WITS 2/2014. World Material Handling Equipment Market—2/2014 Growth Rates by Region in terms of units; compared to 2/2013 Western Eastern Europe Asia North America World World Market thousands of units 40 147.6 2/2013 164.9 2/2014 +5% +8% -14% +27% +12% +10% thereof China +34%
  • 41. Incoming orders in million € 41 384371 +4% 326 375 Net sales in million € +15% 2/2013 2/2014 2/2013 2/2014 Development of Business—2/2014 Incoming orders in units 13,00012,200 +7% 14,50010,900 +33% Production in units 2/2013 2/2014 2/2013 2/2014
  • 42. 42 in million € Development of Business—2/2014 Orders on Hand—New Truck Business 12/31/2013 2/28/2014 366 383+5%  The order reach is four month
  • 44. Growth rates GDP in % 2012 2013 Forecast 2014 World 3.2 2.9 3.5 Eurozone -0.6 -0.4 0.9 Germany 0.7 0.4 1.7 China 7.8 7.7 7.3 USA 2.8 1.9 2.8 Brazil 0.9 2.5 1.6 India 5.0 4.9 5.8 44 General Economic Situation Source: Commerzbank February 2014.
  • 45. 45 951 2007 2012 380 170 266 191 World Europe 331 411 20112007 2012 311 -6% -5% 363 +7% 181 -3% 975 2011 Asia North America 2007 20072013 2011 2012 2013 2011 2012 2013 944 2013 316 +2% +11% 401 +11% 201 +7% 1,010 2014e 2014e 2014e 2014e World Material Handling Equipment Market in thousand units Source: WITS. Estimate. 2006 = 213
  • 46. Basic Conditions 46 ■ Improvement of the global economic environment; GDP forecast for the Eurozone: 0.9% growth (after -0.4% in 2013) ■ World market expected to continue growing; European market expected to post positive development ■ Sustained growth in Asia if the Chinese market continues its good recovery ■ Sustained growth of the US market ■ In 2013, by successfully completing its strategic investment projects, Jungheinrich established the prerequisites for benefiting from the positive market trend expected in 2014 (and in subsequent years)
  • 47. Risks 47 ■ Economic stability in Europe ■ Political situation in Ukraine ■ Growth risks in China ■ Depreciation of currencies in emerging market countries
  • 48. Long-Term Strategic Expansion 48 Asia “ICE” segment Logistics systems business European business  Market launch of the new “converter” generation starting in spring time 2014  Deepen market penetration  Above-average expansion of business outside Europe—focussing on China  Singapore as the hub for Asia-Pacific  Establishment of business in India  Good point of departure thanks to established position  Optimization of products and processes  Focus on Eastern Europe—above all on Russia  Expansion of the logistics systems business  Increase of the share of the system equipment market ICE
  • 49. Jungheinrich Group—Outlook for 2014 49 €170 million - €180 million2 ~ €45 million Incoming orders Net sales Earnings before interest and taxes (EBIT) Capital expenditures on tangible assets Research and development expenditures 1 2013 incoming orders: €2.4 billion, net sales: €2.3 billion. 2 2013 EBIT: €172 million. €85 million - €95 million €2.4 billion - €2.5 billion1 €2.3 billion - €2.4 billion1 15% and 20%ROCE
  • 50. 60 Years of Passion for Logistics. 50
  • 51. 51 Disclaimer Since developments cannot be foreseen, the actual business trend may deviate from the expectations based on assumptions and estimates made by Jungheinrich company management. Factors that may lead to such deviations include changes in the economic environment, changes within the material handling equipment sector as well as exchange and interest rate fluctuations. Therefore, no responsibility is taken for forward-looking statements made in this presentation.