1. December 12, 2013

2. Survey Recipients
 Rental property owners and property
management companies
 Neighborhood representatives
(HOAs, Neighborhood
Associations, etc.)
 City Departments (Fire, Police, Public
Works)

3. Survey Questions
 Rate ease of registration/renewal process
 Rate helpfulness/professionalism of staff
 Rate perceived benefits of the program
 Solicit suggestions on ways to make
program more effective
 Additional comments or recommended
changes (open-ended question)

4. Sample Survey Question
How convenient is the rental registration and
renewal process?
o Extremely convenient
o Very convenient
o Moderately convenient
o Slightly convenient
o Not at all convenient

5. Civil Process/Administrative Penalty
Possible, but would require due
process, with…
 Notice to property owner,
 Administrative hearing process, and
 Right to appeal

6. Rental “Permit” Process
Move from rental “registration ” to
rental “permit” process
 Could revoke permit for good cause
▪ Certain type of violation, or
▪ Certain number of violations within a year

7. Other discussion points
 30 mile requirement for local point of
contact
 Exception for home occupied by family
member?

8. Next Steps
 Conduct surveys
 Present survey results to City Council
 Recommend changes to rental
registration ordinance based upon
survey results and direction from City
Council