Overview of Coface, global provider of services to protect, manage and finance accounts receivable.

1. COFACE IN
NORTH AMERICA
Grow with Confidence
2013
TITLE OF PRESENTATION / DATE
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2. Content
1. Company introduction
2. Coface in North America
3. Coface credit insurance solutions
4. Complementary products and services
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3. 1
Company introduction
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4. Coface: for safer trade
 Founded in France in 1946; International expansion in the
1990s

Over 60 years experience in credit risk protection
 Subsidiary of Natixis; ultimate shareholder is BCPE

BCPE is the second largest French banking group with over 7 million
customers
 Rated:
AAA2
Fitch
Moody’s
Coface facilitates business-to-business commerce
worldwide, offering solutions to all companies – whatever
their size, nationality, or business sector – for managing
and protecting their accounts receivable.
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COFACE INSURANCE
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5. Key figures 2012
 € 1,571 million in turnover
 € 129 million in current net profit
 4,600 employees

Direct presence in 66 countries

Coface is rated AA- with stable outlook by Fitch
and A2 with stable outlook by Moody’s
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6. Direct presence in 66 countries
Regional organization
North America
Canada
United States
Central Europe
Western Europe
Austria
Bulgaria
Croatia
Czech Rep.
Estonia
Hungary
Latvia
Belgium
France
Ireland
Luxembourg
Portugal
Spain
Switzerland
United Kingdom
Lithuania
Poland
Romania
Serbia
Slovakia
Slovenia
Ukraine
Northern Europe
Denmark
Germany
Norway
Russia
Sweden
The Netherlands
Asia Pacific
Latin America
Argentina
Brazil
Chile
Colombia
Costa Rica
Ecuador
Mexico
Peru
Venezuela
Mediterranean
& Africa
Israel
Algeria
Benin
Burkina Faso
Cameroon
Dubai
Egypt
Gabon
Italy
Ivory Coast
Mali
Morocco
Senegal
South Africa
Togo
Turkey
Australia
China
Hong Kong
India
Japan
Malaysia
Singapore
South Korea
Taiwan
Thailand
Vietnam
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7. Products and services
 Trade credit insurance

Domestic and export

Political risk, single risk
 Business information

Credit opinions

Probability of default scores

Commercial credit reports from our partner network
 Commercial collections services

Domestic and international
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8. 2
Coface in North America
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9. Coface North America – Commercial Locations
Northeast
& E. Canada
Region
Western
Region
Midwestern
Region
Southern
Region
Regional Head Office
Regional Branch Office
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10. 3
Coface credit insurance solutions
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11. Credit insurance protects companies against
the risk of customer default
What is credit insurance?
 Credit insurance allows companies to protect their domestic and
international accounts receivable against unexpected bad debt loss due to
insolvency or protracted default (slow pay) of your customers.
 All or a majority of your receivables are insured.
 Online portfolio management system allows you to request, change or cancel
coverage with ease.
 File a claim when a customer is insolvent, or after an established amount of
time in cases of slow pay.
 With coverage in place, conduct your business as normal and benefit from
added value credit analysis and collection services.
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Coface Insurance
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12. Credit insurance – Advantages
Credit insurance can play several
 Safeguard one of your largest assets
significantprotects against a devastating loss to an unprotected asset - your
Credit insurance roles for your company:

accounts receivable.
 Support your sales goals

Expand into new and unfamiliar markets much more comfortably.

Ability to generate sales by extending larger lines of credit than you might normally offer.

Become more competitive compared to letters of credit by offering open account.
 Strengthen your credit risk management controls

Credit underwriters perform detailed credit analysis on your customers, lowering your
credit investigation costs.

Credit insurance allows you to cap exposure to bad debt losses.
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Coface Insurance
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13. Credit insurance – Advantages
 Receive better financing terms with insured receivables

Improve borrowing power and increase available capital when your receivables are
insured.

Increase likelihood of bank lending against foreign receivables.
 Collection services included

A credit insurance policy also provides professional collection and litigation
assistance.
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Coface Insurance
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14. Credit insurance: Coface's core business
 Global leader in credit insurance
 Insured receivables: €
433 Billion
(total gross receivables guaranteed by Coface in the world)

35,000 clients in credit insurance

350 underwriters
(Coface experts responsible for the coverage of receivables held by its insured)
 Underwriting decisions per day: 12,000

91%: Customer loyalty rate in 2011
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15. Credit insurance in 97 countries
Austria
Belgium
Cyprus
Denmark
Finland
France
Germany
Greece
Ireland
Italy
Canada
Mexico
Panama
United States
Argentina
Brazil
Chile
Colombia
Ecuador
Paraguay
Peru
Uruguay
Venezuela
Algeria
Benin
Burkina Faso
Cameroon
Chad
Djibouti
Gabon
Gambia
Ghana
Guinea
Ivory Cost
Liechtenstein
Luxembourg
Malta
Norway
Portugal
Spain
Sweden
Switzerland
The Netherlands
United Kingdom
Mali
Mauritania
Morocco
Niger
Nigeria
Senegal
South Africa
Sudan
Tunisia
Uganda
Bulgaria
Czech Rep.
Estonia
Hungary
Kazakhstan
Latvia
Lithuania
Poland
Romania
Russia
Slovakia
Slovenia
Turkey
Bahrain
Egypt
Iran
Israel
Jordan
Kuwait
Lebanon
Libya
Qatar
Saudi Arabia
Syria
UAE
Yemen
Australia
Bangladesh
Brunei
China
Hong Kong
India
Indonesia
Japan
Malaysia
New Zealand
Pakistan
Philippines
Singapore
South Korea
Taiwan
Thailand
Vietnam
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16. Coface credit insurance: For multiple market
segments and needs
 Comprehensive cover

Globalliance policies: Complete protection of the entire sales turnover for a broad
range of companies on all buyers against the risk of non-payment in domestic
and international business.

Classic and International policies: Straightforward credit protection and efficient
risk prevention service for small and medium size companies.

Globalliance for banks & factors: Cover for companies purchasing accounts
receivables without recourse.
 Cover of exceptional losses

Essential protection for larger companies against key risk and unforeseeable
financial losses resulting from the insolvency of one or more buyers.
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17. Coface credit insurance: For multiple market
segments and needs
 Special cover

For cases where we may have given a restrictive answer or a refusal, TopLiner
is a supplemental cover available to Globalliance policyholders.

For singular or complex operations: non-standard credit insurance solutions for
financing support (buyer financing or credit enhancement for securitization), for
captive schemes.

Unistrat: specialist protection for single risk, capital goods and complex export or
import operations.
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18. Coface Global Solutions: A value-added
service for multinational clients
 An integrated and centralized organization that coordinates Coface's
operational experts, allowing multinational companies to:

Optimize cash flow and the management of their balance sheet’s bottom line

Further secure commercial risks

Enhance management strategies for trade receivables

Support international growth
 Dedicated CGS commercial and risk teams throughout the world.
 Enhanced reporting and risk analysis available through the CGS
Dashboard.
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19. 4
Complementary products and
services
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20. Economic information to help companies
manage credit risk on a daily basis
 Panorama country risk

Indicates the average level of risk presented by the companies of a country within the
framework of their short-term commercial transactions.
 Panorama sectors

Coface analyzes how, for a given business sector, the economic outlook and the average
financial situation of companies influence their payment behavior within the framework of
short-term transactions.
 Business climate assessment

Measures whether company financial statements are available and reliable, if the legal
system guarantees a fair and efficient protection of creditors, and whether the country’s
institutions provide a favorable environment for business.
These online publications provide companies with key
elements in the calculation of risks and enable them to
adopt an efficient credit management policy.
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21. Coface Services North America, Inc.
Business information services
Coface offers two complementary types of business information services to help
you assess companies at home and abroad:
@rating Services
Commercial Credit Reports

Credit Opinions

Database Reports

Monitored Credit Opinions

Freshly Investigated Reports

Customized Credit Opinions

Experian Business Profile Reports

Debtor Risk Assessments

(probability of default)
Dun and Bradstreet Business
Information reports
Equifax

Canada Business Reports
Bernard Sands CreditPay Reports
Domestic and international
Covering 200 countries and territories
Available online
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22. What’s behind the @rating Services?
Company analysis
Company analysis
Annual reports
Annual reports
Bank reports
Bank reports
Commercial reports
Commercial reports
Published reports
Published reports
Economic analysis
Economic analysis
Policyholder experience
Policyholder experience
Credit information manager
Credit information manager
Coface
Internal
Systems
&
Analysis
Direct information from debtor
Direct information from debtor
Payment irregularities
Payment irregularities
Notification exceeded credit period
Notification exceeded credit period
CreditAlliance partner network
CreditAlliance partner network
Credit Opinions
Customized Credit Opinions
Debtor Risk Assessments
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23. Commercial collection services
Full-service commercial debt recovery
by credit professionals
• The I.N.C. approach to commercial debt recovery:

Investigation
We employ sophisticated investigative resources to gather and analyze information in
order to achieve optimal results.

Negotiation
The financial information and other pertinent facts that we gather enable our collectors
to negotiate from a position of strength.

Collection
Our approach combines state-of-the-art technology and resources with expertise,
experience and finesse
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24. Receivables management
and investigation services
In addition to our professional collection services, we also provide:
• C.A.R.E.: Coface Accounts Receivable Express

Low-cost, automated online collection service for early past-dues
• Accounts Receivable Management Outsourcing
• Investigation Services

Asset and liability investigations

Background checks
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25. Disclaimer
This presentation is for illustrative purposes only and is neither an offer
nor a contract. It is intended to provide a general overview of the policy
described. Only the policy can provide the actual terms, coverages,
amounts, conditions and exclusions.
Coface North America Insurance Company
50 Millstone Road
Building 100 – Suite 360
East Windsor, NJ 08520
Tel: (877) 626-3223
Coface Services North America, Inc.
900 Chapel Street, Suite 2
New Haven, CT 06510
Tel: (800) 929-8374
Coface Collections North America, Inc.
2400 Veterans Memorial Blvd., Suite 300
Kenner, LA 70062
Tel: (800) 509-6060
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26. COFACE IN
NORTH AMERICA
Grow with Confidence
TITLE OF PRESENTATION / DATE
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