Partners for Success: Consolidated Integrative Services

Partners for Success
Consolidated Integrative
Services, LLC

www.consolidatedis.com

Consolidated Integrative
Services, LLC is a computer integrator
servicing the Chattanooga and surrounding area.
We pride ourselves in being a high level service
organization for computer integration. CIS has been
in business since June 1, 2001.

CIS has acquired the needed expertise in several
key areas. We strive for excellence.


Our Mission
Our client’s success is “Our Measure”, “Our Motto”,
and “Our Goal.”
 CIS’s “Measure” is the successes we bring to the client.

 CIS’s “Motto” is to provide excellence.

 CIS’s “Goal” is to help clients reach their goals and obtain
their vision.


Key Area Expertise
CISCO
CIS provides a high level of expertise in the CISCO offering of solutions. These are
switching, routing, wireless within a building, or building to building passing voice and data,
security, remote access, VPN’s, and monitoring traffic and security within a network.
Additionally, CIS offers CISCO VoIP solutions.

Citrix
CIS has several Citrix farms that we support. We provide planning, installs, upgrades, and
perpetual support. CIS, along with Citrix, provides measures for security, bandwidth
condensation, redundancy, and remote access.

HP
CIS provides solutions in the HP arena for servers, PC’s, workstations, and printers. HP
allows us to provide a high level of solutions for Citrix, Microsoft WIN 2008, Microsoft
Exchange, and Microsoft Small Business Server. CIS is a service center for HP.


Key Area Expertise
IBM
CIS offers the x-Series of IBM hardware, and storage solutions. These offerings are
servers, Lenovo PC’s, workstations, and laptops.

IBM Lotus Foundation
Lotus Small Business Solution offers a complete solution package. This involves server
O/S, mail server, spam protection, virus protection. Lotus provides an affordable solution
for Small Business.

IP Surveillance
This solution allows customers to monitor their offices or warehouses from anywhere-at
anytime. Captured video stored on hard drives can be viewed remotely. Extreme Low LUX
optics, or Megapixel clarity, and full pan/tilt/zoom (PTZ) can provide quality viewing.

Liebert
Our affiliation with Liebert allows CIS to provide quality solutions in the power conversion
environment. This includes sizing the right UPS for a given environment, air-conditioned
cabinets, cabinets, computer racks, and flooring.


Key Area Expertise
Management Services
Remote Monitoring and Management (RMM) provides a complete, integrated solution for
the remote monitoring and management of your computer network. CIS can tailor make
a solution.

Microsoft
Microsoft gives CIS the opportunity to offer high levels of expertise in Exchange
implementations and migrations, Win 2008 Server installs, Active Directory, and DNS
implementations. CIS provides on-going support for Microsoft solutions.

Symantec
CIS offers the complete line of Symantec. These are Enterprise Security, Storage
Management, Disaster Recovery, Archiving, Spam Protection, Granular Recovery, Recover
SMB Windows and WIN Server 2008.

Support Services
CIS offers scalable Help Desk services with remote remediation capability. In addition, CIS
offers outsourcing services to handle a wide variety of projects, including design and
consulting, large-scale rollouts, ongoing support contracts and IT staffing.


Key Area Expertise
Websense
CIS offers URL filtering. Websense Security Alerts provide hundreds of organizations
around the world with the latest security warnings on malicious Internet events including
spyware, phishing span, crime ware and compromised Websites.

Xerox
Our Xerox expertise allows CIS to provide document management solutions, In addition,
Xerox has a “PagePack” solution for managing and finding ways to cut printer costs.


Services
Partnership
 Consulting / Assessment of immediate needs / Planning for
the future.
 Budgeting—help provide an estimate of monetary figures for the budget in
the coming year.
 Projecting needs that can or could arrive.
 Forming a partnership as an on-going process.


Services
Technical Services

 Desktop support—Windows 2008/XP/XPP/Vista—preventive maintenance.
 OS/ applications upgrades.
 Break-fix / troubleshooting.
 Data backup / Imaging / Recovery on workstations.
 End-User training / Instruction.
 Printer Service, Preventive and Corrective maintenance.
 Outsourcing IT staff.


Services
Engineer Services
 Microsoft WIN / Exchange Servers implementation and support.
 Microsoft Exchange Server including migrations.
 Microsoft Active Directory / DNS Implementation.
 Citrix implementations, performance tuning, maintaining & upgrades.
 Switching/routing / QoS / VLAN / Content Delivery / Edge.
 Security / Firewall / VPN’s / Remote Access .
 Disaster Recovery Planning.
 Data Storage / back-ups.
 Network Documentation.
 Network Design / Maintenance / New Installs.
 Novell Support.
 Power conversion / UPS / Air Condition cabinets / Computer Flooring
 Document Management (Coming soon).
 Printing assessments for cost justification—cutting costs.


Customer Program
Consolidated Integrative Service LLC strives to inform clients of the latest
technologies and products. This is done through the “Customer Program.” CIS
accomplishes this through “Technology Lunch-Inn’s,” “Seminars,”
Email-technologies/products campaign, Customer Loyalty Program, and
Customer rewards.

 Lunch-Inn

 Seminar

 Email “Updated Technologies” Campaign

 Customer Loyalty Program

 Customer Rewards Program


Management Services
Consolidated Integrative Service LLC presents
three levels of management services. They are:

 Remote

 Security

 Hosted


Management Services
Remote Management Services
Gold—Comprehensive Maintenance Package for Desktops Includes
Patch management
Antivirus/antispyware updates
Temp file deletion
Disk defragmentation

Silver—Comprehensive Maintenance Package for Servers Includes
Monitoring
Patch management
Antivirus/antispyware updates
Preventive maintenance for Exchange/Active Directory
Limited administration

Platinum—Comprehensive Maintenance Package for Desktops and Servers
Everything in Gold package

CIS can tailor-make a “Management Service Package” for your needs.


Management Services
Managed Security Solutions
This offers you an affordable way to add leading e-mail message archiving and web
protection services to your computer network. In addition, this solution allows you to deliver
intrusion protection, vulnerably assessment and improved IT compliance.

Listed below are some of the features of the E-Mail and Web Defense, and
Message Archiving:

 Blocks spam, viruses and worms before they enter the customer’s network

 Latest defensive updates are deployed

 Reduce the financial implication of noncompliance

 Protects against identified threat


Management Services
Managed Hosted Solutions
These hosted Microsoft Solutions are MS Exchange and MS SharePoint.

MS Exchange
 Support for mobile devices like BlackBerry, Treo, PocketPC, Smartphone and Windows
Mobile handhelds
 No large capital outlay for your customers, and timely backups

Hosted SharePoint
 Document-collaboration


Outsourcing Services
Consolidated Integrative Service LLC Seismic
Services include remote monitoring
and management:

 Online backup and restore

 IT staffing solutions

 Help desk

All are available on a pay-as-you-grow or contract basis.


Online backup and restore
Online backup and restore is a business continuity service providing small and
midsize businesses with uninterrupted access to critical data during an unplanned
outage or disaster.

Benefits

 Instantly add high-value service

 Less hardware or software investment

 Delivers a solution for a high-business and IT priority


IT Staffing Solutions
“CIS Staffing Solutions” gives access to technical resources to support and expand the
IT department. CIS can provide trained personnel, help you leverage project based,
temp-to-hire, or direct-placement basis.

Types of placements include:

 Temporary/Project-based: CIS can provide for short-term needs. This option offers both
low-end labor and high-end specialized technical resources.

 Temporary-to-hire Labor: CIS gives the flexibility to observe candidates’ skills and
suitability without a commitment to hire.

 Full/Part time IT outsourcing: CIS offers affordable resources to support IT needs. This
may be needed in a full-time or an on-going part-time basis.

 Direct Personnel Placement: CIS will recruit and locate training personnel that can be
leveraged in an IT department.


Help Desk
Consolidated Integrative Services, LLC offers two levels of “CIS Help Desk” support:

Support Levels

Level 1: This level of help desk support provides call-answering service, troubleshooting
and call-logging. The help desk utilizes a knowledge base to resolve the incident at the
initial contact. This is desktop support, “how to” questions, peripheral hardware, and
windows troubleshooting.

Level 2: This level involves a connection to a server for resolution, and/or to the core of
the computer network infrastructure for troubleshooting.


In Summary
Consolidated Integrative Services LLC (CIS) offers a complete line of
hardware, software, engineering services, break fix services, and management
services. We can provide your organization with end-to-end solutions. CIS can
offer to you everything and anything from a PC to 5 year technology plan.

Let us be a strategic partner and help your organization meet your technology
needs.


Contact us

Consolidated Integrative Services, LLC
5811 Lee Hwy., Suite 406
Chattanooga, TN 37421
cisllc@consolidatedis.com

Office phone: 423-296-9114
Office fax: 423-296-9115
Corporate Mobile: 423-320-6400

Hours of operation: Monday thru Friday, 8:00 a.m. to 6:00 p.m.

After hours provided through contract.


Partners for Success: Consolidated Integrative Services

Empfohlen

Empfohlen

Weitere ähnliche Inhalte

Was ist angesagt?

Was ist angesagt? (19)

Ähnlich wie Partners for Success: Consolidated Integrative Services

Ähnlich wie Partners for Success: Consolidated Integrative Services (20)

Partners for Success: Consolidated Integrative Services