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Onboarding
Millennials
in a seasonal industry
Born 1980 – 1995 ~ Currently 14 – 29
Myths and Realities
     This is a rebellious generation

                  Reality
  Gen Y is fundamentally conservative
They look like risk takers because of their
  “job-hopping” but the impetus for this is
         new opportunities to learn


     Born 1980 – 1995 ~ Currently 14 – 29
Myths and Realities
            They don’t fit in

                Reality
 This is a generation of team players
Work environments that use teams well
       outperform those that don’t



    Born 1980 – 1995 ~ Currently 14 – 29
Myths and Realities
           Gen Y is unproductive

                    Reality
  Gen Y is more productive than the other
  generations (it’s hard to believe but true).
They set their own priorities – boomers often
      set priorities based on their inbox
Gen Y chooses their own productivity tools,
         rather than waiting for the IT

       Born 1980 – 1995 ~ Currently 14 – 29
general characteristics




                                                                          goal oriented
     optimistic
                                               connected … 24/7
                               adaptable
                  determined




                                                              inclusive
entrepreneurial




                                       tech savy

                               lifestyle centered
                                     hopeful
                                                multitasking
                                 success driven
                                Born 1980 – 1995 ~ Currently 14 – 29
Motivating
                         & Managing

    The old rules don’t matter.



Techno-savy ~ Connected 24/7 ~ Self Confident
Motivating
& Managing



     They need a sense of ownership

 You need to invest in their sense of desire
     to contribute in meaningful ways

  Optimistic ~ Hopeful ~ Independent ~ Self-Reliant
Paying Their
   Dues

                      After the interview, they’re
                       expecting to be embraced
                         and considered part of
                                 the team.
                       Some have spent a lot of
                        time volunteering – this
                              they consider
                              “experience”
 Determined ~ Goal Oriented ~ Lifestyle centered
A little bit goes a long way

          Take time to be a mentor

 Let them absorb some of your tricks of
                the trade

           Provide encouragement



Diverse ~ Inclusive ~ Community/Global/Civic Minded
gen Y @ work                                                 wants to
                                                             produce
                                                            something
                                    seek to make a
                                                            worthwhile
                                      difference


                           comfortable w/                work well w/
 Desire
          to be a
                    hero   speed & change            friends & on teams
  expect
         r                          partners well
             espect
                                                             e
                                                          alu ce
                                     w/ mentors         v
                                                             an
   impatie                                               uid
          nt                                            g
                            collaborative,                        thrive on
                             resourceful,                       flexibility &
                              innovative                         Space to
                                           love a challenge        explore




      “Seeing the opportunity & path” – Is IN
•   I Hope I get and offer
•   Yay! I got an offer
•   Can’t wait to start
•   I’m bored




                “One size fits all” – Is OUT
Leveraging Strengths 2.0

You have the ability to grow your business
  on the knowledgebase of young people
     who might understand the digital
      marketplace better than you do.




      Generation Next ~ Nexers ~ Millennials
Leveraging
                      Strengths 2.0

Success-driven millennials understand the
      rules better than ever before.

 If you give them the keys, let them drive




   Baby Busters ~ I Generation ~ Net Generation
Y’s Desire for Big Important Tasks

  They enjoy the challenge of important
  tasks and tackle them with confidence




  They are not deterred in the slightest by
    what older workers might perceive as
     lack of experience or qualifications

   Netizens ~ Gaming Generation ~ Echo Boomers
Y’s Attitude About for
    Big Important Tasks




 I’m doing something that has value
           I’ll figure it out
They gave me full responsibility - cool

  “Interactivity & Real Time Information” – Is IN
Working with Gen Y




    Happy to do the task, but not the time

Long hours are not daunting to Gen Y but they
   want to work to their schedule, not yours

             “One size fits all” – Is OUT
Working with Gen Y

   If not “Task”, then “Flex”

  They are not usually happy
       with conventional
           schedules

   Consider flexible shifts, 4
      days weeks, etc …

 “Do it because it makes sense” – Is IN
Mentoring Works
Many Y’s like
working with
 Boomers

  Mentoring
relationships
with Boomers
 are valued



           “Authentic Behaviour” – Is IN
It takes a village

                     Manager

                       HR
          New         Outside
        Employee     influencer

                     Mentors

                      Peers
It takes a village
Despite the village,
  Managers still
 have to manage
                                    HR
                                   Outside
                New               influencer
              Employee
                                 Mentors

                                   Peers
Attracting & Retaining Y’s
 Communicate in “Y-
    friendly” ways

  Shift performance
management to task, not
          time

Leverage technology to
     create efficient
       processes
       “Streamlined & Efficient” – Is IN
Attracting &
    Retaining Y’s
Coach first-line managers on
the essentials of managing Y’s

Create a collaborative, team-
     based environment

Encourage Boomers in your
    midst to mentor Y’s

     “Playing Games” – Is IN
Attracting &
Retaining Y’s


         Challenge Y’s with tasks
          that require “figuring it
                   out”

          Re-design career paths:
          frequent, lateral moves –
             not necessarily up
        “NOW” – Is IN
Sue Edwards


            w: www.clearingthe90dayhurdle.com
            w: www.development-by-design.com
            e: sue@development-by-design.com
                      t: 905-690-0456

    twitter.com/onboardingcoach
    linkedin.com/in/sueedwards

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Onboarding Millennials 2009 Opga

  • 2. Born 1980 – 1995 ~ Currently 14 – 29
  • 3. Myths and Realities This is a rebellious generation Reality Gen Y is fundamentally conservative They look like risk takers because of their “job-hopping” but the impetus for this is new opportunities to learn Born 1980 – 1995 ~ Currently 14 – 29
  • 4. Myths and Realities They don’t fit in Reality This is a generation of team players Work environments that use teams well outperform those that don’t Born 1980 – 1995 ~ Currently 14 – 29
  • 5. Myths and Realities Gen Y is unproductive Reality Gen Y is more productive than the other generations (it’s hard to believe but true). They set their own priorities – boomers often set priorities based on their inbox Gen Y chooses their own productivity tools, rather than waiting for the IT Born 1980 – 1995 ~ Currently 14 – 29
  • 6. general characteristics goal oriented optimistic connected … 24/7 adaptable determined inclusive entrepreneurial tech savy lifestyle centered hopeful multitasking success driven Born 1980 – 1995 ~ Currently 14 – 29
  • 7. Motivating & Managing The old rules don’t matter. Techno-savy ~ Connected 24/7 ~ Self Confident
  • 8. Motivating & Managing They need a sense of ownership You need to invest in their sense of desire to contribute in meaningful ways Optimistic ~ Hopeful ~ Independent ~ Self-Reliant
  • 9. Paying Their Dues After the interview, they’re expecting to be embraced and considered part of the team. Some have spent a lot of time volunteering – this they consider “experience” Determined ~ Goal Oriented ~ Lifestyle centered
  • 10. A little bit goes a long way Take time to be a mentor Let them absorb some of your tricks of the trade Provide encouragement Diverse ~ Inclusive ~ Community/Global/Civic Minded
  • 11. gen Y @ work wants to produce something seek to make a worthwhile difference comfortable w/ work well w/ Desire to be a hero speed & change friends & on teams expect r partners well espect e alu ce w/ mentors v an impatie uid nt g collaborative, thrive on resourceful, flexibility & innovative Space to love a challenge explore “Seeing the opportunity & path” – Is IN
  • 12. I Hope I get and offer • Yay! I got an offer • Can’t wait to start • I’m bored “One size fits all” – Is OUT
  • 13. Leveraging Strengths 2.0 You have the ability to grow your business on the knowledgebase of young people who might understand the digital marketplace better than you do. Generation Next ~ Nexers ~ Millennials
  • 14. Leveraging Strengths 2.0 Success-driven millennials understand the rules better than ever before. If you give them the keys, let them drive Baby Busters ~ I Generation ~ Net Generation
  • 15. Y’s Desire for Big Important Tasks They enjoy the challenge of important tasks and tackle them with confidence They are not deterred in the slightest by what older workers might perceive as lack of experience or qualifications Netizens ~ Gaming Generation ~ Echo Boomers
  • 16. Y’s Attitude About for Big Important Tasks I’m doing something that has value I’ll figure it out They gave me full responsibility - cool “Interactivity & Real Time Information” – Is IN
  • 17. Working with Gen Y Happy to do the task, but not the time Long hours are not daunting to Gen Y but they want to work to their schedule, not yours “One size fits all” – Is OUT
  • 18. Working with Gen Y If not “Task”, then “Flex” They are not usually happy with conventional schedules Consider flexible shifts, 4 days weeks, etc … “Do it because it makes sense” – Is IN
  • 19. Mentoring Works Many Y’s like working with Boomers Mentoring relationships with Boomers are valued “Authentic Behaviour” – Is IN
  • 20. It takes a village Manager HR New Outside Employee influencer Mentors Peers
  • 21. It takes a village Despite the village, Managers still have to manage HR Outside New influencer Employee Mentors Peers
  • 22. Attracting & Retaining Y’s Communicate in “Y- friendly” ways Shift performance management to task, not time Leverage technology to create efficient processes “Streamlined & Efficient” – Is IN
  • 23. Attracting & Retaining Y’s Coach first-line managers on the essentials of managing Y’s Create a collaborative, team- based environment Encourage Boomers in your midst to mentor Y’s “Playing Games” – Is IN
  • 24. Attracting & Retaining Y’s Challenge Y’s with tasks that require “figuring it out” Re-design career paths: frequent, lateral moves – not necessarily up “NOW” – Is IN
  • 25. Sue Edwards w: www.clearingthe90dayhurdle.com w: www.development-by-design.com e: sue@development-by-design.com t: 905-690-0456 twitter.com/onboardingcoach linkedin.com/in/sueedwards