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Caterpillar Non-Confidential
Change Management
Cloud Identity Summit
July 21, 2014
Diane Schlegel
Global IT Analyst, Caterpillar
Caterpillar Non-Confidential
Caterpillar
Caterpillar Non-Confidential
Change Management
•  What is it, and why should you care about it?
Caterpillar Non-Confidential
Changes to be managed . . .
•  In the last 1.5 years . . .
–  +175% increase in the number of SSO connections
–  New software version + 1 upgrade
–  OAuth
–  Mobile devices
•  Balance Security and Access (X509 certificate implementation)
–  Windows Authentication
–  Corporate-wide Security Initiatives
Caterpillar Non-Confidential
THE PLATE IS FULL!
Security and
Corporate
Initiatives
New Devices
New VendorsNew Products
New Business
Cases
Caterpillar Non-Confidential
Individual SSO Requests Corporate-Wide SSO
Determine Requirements Early
Maintain Scheduled Change Windows
Apply Standards
Communicate!
Understand the “Big Picture”
Communicate!
Caterpillar Non-Confidential
Individual SSO Requests Corporate-Wide SSO
Determine Requirements Early
Maintain Scheduled Change Windows
Apply Standards
Communicate!
Understand the “Big Picture”
Communicate!
Caterpillar Non-Confidential
Thank you!

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