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First Aid
Food Safety
Health & Safety
Introduction
First Response First Aid Ltd are a training provider offering a range of First Aid, Food
Safety, and Health and Safety courses to businesses, organisations and individuals
throughout the UK.
The company was established in 1999 by Bill Curtis, following his retirement after 31
years with West Midlands Police, and has been a family run business ever since.
All First Response trainers are highly experienced in their chosen field and in teaching,
and have a friendly approach. Courses are tailored to meet the needs of the customer,
as we recognise that no two businesses are the same.
Training can be held at one of First Response’s training venues, or we can conduct
training at your venue anywhere in the UK at times and dates to suit you.
Open Course Venues
Our training venues are ideal if you have individuals that require First Aid or Food
Hygiene training or if you are not able to train all your delegates in one go.
Walsall • Wolverhampton • Warwickshire • Solihull • Leicestershire • London
Should any of the above locations not suit please contact us as we run many courses at
our client’s sites across the UK where spaces may be available.
National Training Accounts
First Response First Aid Ltd has become a first choice training provider for many larger
organisations requiring high quality training at competitive prices and delivered at a
variety of locations across the UK. To enquire about national training accounts please do
not hesitate to contact us to discuss your requirements further.
“We have always been dedicated to ensuring our customers are looked after in
every way since the inception of the company. Our close knit team go the extra
mile to provide added value to our clients. We both still play an active role in the
day-to-day running of the business, and have the same passion for it as when
we started.
In recent years, our staff has increased significantly with several family members
coming on-board. We have taken great care to instil in everyone who joins us,
our commitment to high standards of customer service.
We are extremely proud of our team.”
Bill & Chris Curtis
Proprietors
“When you contact First Response you will be speaking to a family member who
knows and respects the business. We are approachable and nothing is too
much trouble. We pride ourselves on providing service which not only meets, but
often exceeds customer expectations.
I think we operate in a unique way, but it is certainly an effective one, which has
seen us expand our loyal customer base year on year. Although we do have a
friendly approach to our work, we are also a motivated, professional bunch. We
operate an internationally recognised quality management system that ensures a
common sense approach to the management of our business activities to
consistently meet customer satisfaction.
As Managing Director I have many objectives, the key one being to ensure the
culture and ethos established by Bill & Chris, is at the forefront of all the new and
exciting ventures First Response are involved in.”
Gareth Curtis
Managing Director
“I am responsible for maintaining the excellent standards we have set in the
quality of our training. This involves closely monitoring our dedicated team of
trainers, developing our courses to ensure we move with the times, and acting
as a point of contact to ensure our courses meet the demands of our clients.”
Lee Painter
Training & Quality Manager
1
Contents Page
First Aid / Workplace First Aid
First Aid at Work 3
First Aid at Work Requalification 3
Emergency First Aid at Work 4
Annual Refresher 5
Basic Emergency First Aid 5
CPR (Cardio Pulmonary Resuscitation) 5
First Aid / Paediatric First Aid
Paediatric First Aid (2 day) 6
Paediatric First Aid (1 day) 7
Basic Paediatric First Aid 7
First Aid/ Specialist First Aid
Automated External Defibrillator 8
First Aid/ Bespoke First Aid
Outdoor Emergency First Aid (16 hours) 9
Bespoke First Aid – Care Industry 10
Food Safety 11
Health & Safety 12
Health & Safety / Asbestos 13
Fire Safety 14
Manual Handling 15
People Handling 16
Bespoke Training 17
First Aid Supplies 18
2
Tel: 01922 411611 | www.firstresponsefirstaid.co.uk
3 Tel: 01922 411611 | www.firstresponsefirstaid.co.uk
First Aid / Workplace First Aid
First Aid at Work “Initial” & “Requalification”
Course Details
Max No of Students: 12 | Course Duration: “Initial” 3 Days l “Requalification” 2 Days
Course Summary
A Health and Safety Executive Approved course designed to give candidates effective skills in
both the practical tasks and theoretical knowledge of first aid. On completion candidates would
be able to deal competently with injuries and/or illnesses and maintain the care and comfort of
the casualty in the initial stages until professional help arrives.
Course Contents
Certification
Successful candidates will be awarded the HSE Approved First Aid at Work certificate that is valid for 3 years
along with a PVC credit card style personal certificate.
Further Information
Yearly refresher training is highly recommended
Principles of First Aid Initial assessment of incident
Recovery Positions Resuscitation
Basic Hygiene Burns & Scalds
Treatment of Bleeding Eye Injuries
Fractures / Dislocations Soft tissue injuries
Strokes Seizures
Anaphylactic shock Asthma
First Aid Kits / Supplies Record Keeping
Unconsciousness / Levels of Response Choking
Shock / Fainting Injury / Illness Assessment
Heart Attacks / Angina Diabetes
Poisons, gasses & fumes
“The Requalification course is for
candidates wishing to renew their First Aid
at Work Certificate. The course is only
12hours duration as opposed to the initial
18hour course and is approved by the
Health and Safety Executive. Candidates
can renew their certificates up to 3 months
prior to the expiry date and no later than 28
days after the expiry date of their current
certificate. Candidates current First Aid at
Work certificates must be produced prior to
the course”
“Regular Scheduled open courses are
available in Walsall, Leicestershire, Solihull
and London for the First Aid at Work, First
Aid at Work Requalification and Emergency
First Aid at Work courses. Contact us for
further information.”
Tel: 01922 411611 | www.firstresponsefirstaid.co.uk
First Aid / Workplace First Aid
Emergency First Aid at Work
Course Details
Max No of Students: 12 | Course Duration: 1 Day
Course Summary
This is a Health and Safety Approved course designed for Companies whereby a risk
assessment has ruled out the 3 day First Aid at Work course.
This decision would have been made having considered:
1. the number of people employed
2. the type of injury that could possibly occur
Note: When deciding which course is suitable, please see the FAQs and Tables 1, 2,
and 3 on our website. These may well help in reaching the correct relevant outcome.
Course Contents
Certification
Successful candidates will be awarded the HSE approved Emergency First Aid at Work
Certificate, which will be valid for 3 years.
Further Information
Yearly refresher training is highly recommended
Principals of First Aid Managing an incident
First Aid kits / Record keeping Basic hygiene/Use of barriers
Dealing with the unconscious casualty Recovery positions
Choking Cardio Pulmonary resuscitation
Shock Wounds / bleeding
Seizures Minor Injuries (burns/splinters)
4
5 Tel: 01922 411611 | www.firstresponsefirstaid.co.uk
First Aid / Workplace First Aid
Annual Refresher
Course Details
Max No of Students: 12 | Course Duration: 3 hours
Course Summary
This course is strongly recommended by the Health and Safety Executive
to reduce the level of skill fade in candidates that have attended either the
First Aid at Work or the Emergency First Aid at Work courses.
Course Contents
Certification
Successful candidates shall be awarded the “Annual Refresher” certificate
Dealing with the unconscious casualty Recovery positions
Choking Cardio Pulmonary Resuscitation
Shock Wounds / Bleeding
Cardio Pulmonary Resuscitation (CPR)
Course Details
Max No of Students: 12 | Course Duration: 2 hours
Course Summary
This course provides delegates with the theoretical knowledge and practical
skills in cardio pulmonary resuscitation. This course has been designed to give
candidates up to date knowledge and practical experience in CPR procedures
and is ideal for anyone having to update their skills on a yearly basis.
Course Contents
Certification
Successful candidates shall be awarded the “Cardio Pulmonary Resuscitation”
Certificate, which will be valid for 12 Months.
Managing an incident Unconsciousness
Resuscitation (Adult, Child & Baby) Recovery positions
Basic Emergency First Aid
Course Details
Max No of Students: 15 | Course Duration: Half day
Course Summary
This course has been designed for establishments with qualified First Aiders already
in place but requiring other staff to be able to deal effectively with a medical
emergency until the arrival of a qualified first aider or the emergency services.
Course Contents
Certification
Successful candidates will be awarded the Basic Emergency First Aid Certificate,
which will be valid for 3 years.
Managing an incident Disorders of the Airway
Resuscitation Unconsciousness/Recovery positions
Choking Epilepsy
Burns/Scalds Control of Bleeding
Bandaging Fractures
Head Injuries
First Response also delivers the
following workplace first aid courses:
• Emergency First Aid at Work “Including
Paediatric Element”
• Emergency First Aid at Work “PLUS”
• Sports Injury First Aid
• School Assistants Basic First Aid
• Basic Electrical First Aid
Tel: 01922 411611 | www.firstresponsefirstaid.co.uk
First Aid / Paediatric First Aid
Paediatric First Aid (2 day)
Course Details
Max No of Students: 15 | Course Duration: 2 Days
Course Summary
This course meets OFSTED requirements for first aid training in early year’s settings and links to the
common core skills of the early years foundation stage. The course is suitable for anyone providing
care for children and babies. Candidates will learn essential practical and theoretical skills, so they
can deal competently with situations that may arise when caring for children and babies.
Course Contents
Certification
Successful candidates will be awarded the Paediatric First Aid Certificate, which will be valid for 3 years.
Further Information
Yearly refresher training is highly recommended
Managing an incident Disorders of the Airway
Resuscitation Wounds / bleeding / bandaging
Choking/Foreign objects nose/ear Burns & Scalds / Electric Shock
Eye Injuries Poisoning / Bites & Stings
Croup Fractures / Dislocations
Asthma Head / Neck / Back Injuries
Febrile convulsions Epileptic convulsions
Diabetes Fever / Meningitis / Vomiting
Fainting Aches & Pains
Shock/Anaphylactic shock Unconsciousness
Recovery Positions Effects of Heat & Cold
Illness assessment Sickle cell anaemia
First Aid Kits Accident / Incident Reporting
6
"This course is available as an open course
for individuals in Walsall, Wolverhampon,
Solihull and Warwickshire"
7 Tel: 01922 411611 | www.firstresponsefirstaid.co.uk
First Aid / Paediatric First Aid
Paediatric First Aid (1 Day)
Course Details
Max No of Students: 15 | Course Duration: 1 Day
Course Summary
This course has been designed for parents, carers, and school staff etc.
who require some knowledge but NOT requiring the 12 hour OFSTED
course. This course would give candidates the knowledge and skills to
deal effectively with a medical emergency until the arrival of a more
qualified first aider or the Emergency Services.
Course Contents
Certification
Successful candidates will be awarded the Paediatric First Aid Certificate,
which will be valid for 3 years.
Managing an incident Unconsciousness/Recovery positions
Resuscitation Asthma
Fainting Epilepsy
Choking/foreign objects nose/ears Burns/Scalds
Minor Injuries Bites & Stings
Control of Bleeding Bandaging
Fractures Head Injuries
Sprains/Strains Meningitis
Basic Paediatric First Aid
Course Details
Max No of Students: 15 | Course Duration: Half Day
Course Summary
Ideal for ancillary staff at Junior and Infant schools, such as dinner ladies, playground
supervisors etc. giving them the basic skills to deal initially with incidents until the
arrival of someone more qualified.
Course Contents
Certification
Successful candidates will be awarded the Basic Paediatric First Aid Certificate, which
will be valid for 3 years.
Managing an incident Unconsciousness/Recovery positions
Asthma Fainting
Epilepsy Choking
Burns/Scalds Minor Injuries
Control of Bleeding Bandaging
Fractures Head Injuries
Sprains/Strains First Aid Kits
Record Keeping
First Response also delivers the
following paediatric first aid courses:
• Children & Babies First Aid
• Combined Paediatric & Adult First Aid
• Emergency First Aid with Paediatric Element
• Paediatric First Aid “PLUS”
• School Assistants Basic First Aid
Tel: 01922 411611 | www.firstresponsefirstaid.co.uk
First Aid / Specialist First Aid
Automated External Defibrillator
Course Details
Max No of Students: 10 | Course Duration: Half Day
Course Summary
This course provides those who are successful with the necessary knowledge and skills to use an
Automated External Defibrillator (AED) during a cardiac arrest event. The course follows the latest
Resuscitation Council (UK) guidelines. An Automated External Defibrillator (AED) is a very safe,
automatic device that delivers a shock to a cardiac arrest victim. With an AED machine the chance of
survival can be as high as 74% as opposed to 6% if you wait for an ambulance.
Who should attend?
Any individual who currently holds a recognised certificate in First Aid and needs or wishes to gain the
valuable knowledge to deliver Automated External Defibrillation in the event of a cardiac arrest.
Course Contents
Certification
Successful candidates shall be awarded the “Automated External Defibrillation” certificate
that is valid for 12 months to Resuscitation Council (UK) Standards.
Approach a casualty safely
Correctly apply effective chest compressions to a casualty
Administer effective rescue breaths to a casualty
Assess a collapsed casualty
Turn on the AED and attach the electrodes correctly
Assess cardiac rhythm by the AED
Perform defibrillation safely
Place casualty in the recovery position
First Response also delivers the
following specialist first aid courses:
• Oxygen Therapy
• Epi-Pen
• Anaphylaxis Awareness
8
9 Tel: 01922 411611 | www.firstresponsefirstaid.co.uk
First Aid / Bespoke First Aid
16hr Outdoor Emergency First Aid
Course Details
Max No of Students: 12 | Course Duration: 16 Hours
Course Summary
This course is ideally suited for organisations involved in outdoor activities in remote settings.
The adult, children and baby First Aid and incident management training is well resourced using modern training
techniques and are delivered by approved trainers.
Course Contents
Certification
Successful candidates shall be awarded a certificate of competence in Outdoor Emergency First Aid which will be valid for 3 years.
Further Information
Yearly refresher training is strongly recommended..
Managing an incident Disorders of the Airway
Resuscitation (Adults, Child & Baby) Wounds / bleeding / bandaging
Choking (Adults, Child & Baby) Burns & Scalds / Electric Shock
Eye Injuries Poisoning / Bites & Stings
Croup Fractures / Dislocations
Asthma Head / Neck / Back Injuries
Febrile convulsions Epileptic convulsions
Diabetes Fever / Meningitis / Vomiting
Fainting Aches & Pains
Shock/Anaphylactic shock Unconsciousness
Recovery Positions (Adults, Child, Baby) Effects of Heat & Cold
Illness assessment Sickle cell anaemia
First Aid Kits Accident / Incident Reporting
Heart Attacks/Angina Strokes
Tel: 01922 411611 | www.firstresponsefirstaid.co.uk
First Aid / Bespoke First Aid
Bespoke First Aid for the
Care Industry
Course Details
Max No of Students: 15 | Course Duration: 3.5 Hours
Course Summary
This bespoke course has been designed in order that successful
attendees will be able to deal effectively with a medical emergency until the
arrival of the emergency services if required. This course will include your
own specific procedure following an accident or sudden illness.
Course Contents
Certification
Successful candidates shall be issued with a First Aid certificate of
attendance.
Principles of First Aid Organisations own procedure following an accident
or sudden illness
Primary Survey Secondary Survey
Recovery positions Cardio Pulmonary Resuscitation
Choking Burns/Scalds
Fractures Action to be taken following a fall
Shock Control of Bleeding
Bandaging Seizures
Strokes Record keeping (Accident book and electronic
accident reporting form)
First Response also delivers the
following bespoke first aid courses:
• Duke of Edinburgh First Aid
• Events First Aid
• Bespoke First Aid Including Manual
Handling – Electrical Industry
10
11 Tel: 01922 411611 | www.firstresponsefirstaid.co.uk
Food Safety
CIEH Level 2 Food Safety
Course Details
Max No of Students: 20 | Course Duration: 1 Day
Course Summary
CIEH Level 2 Award in Food Safety in Catering
CIEH Level 2 Award in Food Safety for Manufacturing
CIEH Level 2 Award in Food Safety for Retail
These qualifications have been developed to address the growing need to make learning more relevant to specific business environments and meet the
National Occupational Standards. The CIEH Level 2 Awards in Food Safety provide a flexible syllabus which enables training to be tailored to meet specific
needs.
Who needs this qualification?
Anyone working in a catering, manufacturing or retail setting where food is prepared, cooked and handled.
Typical environments may include: Pubs, hotels, restaurants, supermarkets and retail environments, food and drink manufacturers, hospitals, care homes,
schools, nursery’s, playgroups and prisons.
Why is this training important?
Everyone who works with food has a special responsibility for safeguarding the health of consumers and ensure that the food they serve or sell is perfectly
safe to eat.
Certification
Successful candidates will be issued with a CIEH Level 2 Award in Food Safety
Further Information
This course is Ofqual Accredited (Ofqual qualification ref: 500/5476/4)
All candidates will receive a Level 2 Food Safety manual for use during the course and for future reference.
Course Contents
Firm grasp of the importance of food safety and knowledge of the systems, techniques and procedures involved;
Understanding of how to control food safety risks (personal hygiene, food storage, cooking and handling);
Confidence and expertise to safely deliver quality food to customers.
First Response also delivers the
following food safety courses:
• CIEH Level 1 Basic Food Safety
• CIEH Level 2 Food Safety “Refresher”
• Infection Control
“First Response certification is also available on
these courses if CIEH is not a requirement.
Contact us for further information”
“First Response certification is also available on
these courses if CIEH is not a requirement.
Contact us for further information”
Tel: 01922 411611 | www.firstresponsefirstaid.co.uk
Health & Safety
CIEH Level 2 Health & Safety in the Workplace
Course Details
Max No of Students: 20 | Course Duration: 1 Day
Course Summary
Designed to ensure that all employees are aware of their own safety and the safety of customers, contractors and the public. This qualification can be
tailored to business and individual needs to make the learning experience relevant and fit for purpose.
Who needs this qualification?
Anyone in a work environment.
Why is this training important?
Employers are responsible for providing safe and healthy workplace conditions as well as the right systems and methods for safe activities. Nevertheless
employees also have a vital part to play in the equation. They need the right knowledge and the right attitude which demands proper training in the basics
of health and safety, as well as specific training for individual tasks.
Certification
CIEH Level 2 Award in Health & Safety in the Workplace
Further Information
This course is Ofqual Accredited (Ofqual qualification ref: 100/5914/3)
All candidates will receive a Level 2 Health & Safety manual for use during the course and for future reference.
Course Contents
Understanding the principles of health and safety and accident prevention
Ability to contribute to any health and safety management system
Understand the importance of risk assessment as a technique for accident and ill health prevention
Understand the responsibilities placed on employers and employees
Understand the hazard, risk and main causes of harm to workers
Understand the importance of following systems, procedures and rules
Understand how individual action can reduce risks to health and safety
Appreciate how workplace equipment and task design affect health and safety
First Response also delivers the
following health & safety courses:
• CIEH Level 1 Health & Safety in the
Workplace
• CIEH Level 2 COSHH
• CIEH Level Risk Assessment
• Infection Control
• CIEH Level 2 Health & Safety in the
Workplace “Refresher”
12
13
Health & Safety / Asbestos
UKATA Asbestos Awareness (Category A)
Course Details
Max No of Students: 24 | Course Duration: 4 Hours
Course Summary
Many buildings still contain asbestos; in fact any building built before the year 2000 is likely to contain it. It is
a legal requirement that all who may come across asbestos in their day to day work have been provided with
asbestos awareness training. If they will intentionally work on asbestos they must have had appropriate
training specific to the tasks they will undertake.
This course is designed to meet and exceed the HSE's requirements on working with asbestos and
demonstrate practically how to protect your workforce.
Asbestos Awareness training is mandatory for all employees whose work may mean they come into contact
with asbestos.
Certification
Successful candidates shall be awarded an accredited UKATA certificate and plastic UKATA ID card valid for 12 months.
Course Contents
An overview of the history and properties of asbestos with practical application of the information.
The effects of asbestos on health and the issues that raises and a review of practical ways to protect yourself and others.
An extensive and thorough review of products containing asbestos; the uses and potential locations. The trainer draws on his own
experience here to make this both an informative and lively section.
Regulation and guidance relating to asbestos and your responsibilities in this regard.
Asbestos surveys and how to read them.
Emergency procedures in event of an uncontrolled release of asbestos
Tel: 01922 411611 | www.firstresponsefirstaid.co.uk
First Response also delivers the
following asbestos courses:
• UKATA Non-Licensed Asbestos Work
(Category B)
“First Response certification is also available if
UKATA is not required. Contact us for further
information”
First Response also delivers the
following fire safety courses:
• Fire Marshall/Warden
Fire Safety
Fire Awareness
Course Details
Max No of Students: 15 | Course Duration: 2.5 Hours
Course Summary
A certificated course, for all employees, where they receive expert tuition on how to reduce fires in the
workplace and what their actions would be if a fire were to occur.
This course complies with the Regulatory Reform (Fire Safety) Order 2005 and Health & Safety legislation.
Course Objectives
Candidates will have...
1. A greater awareness of the dangers of fire and smoke
2. Awareness of all fire safety measures in the workplace
3. An understanding of their actions in the event of fire
4. Confidence in identifying and operating fire fighting equipment
5. Awareness of potential fire hazards in the workplace
Course Contents
Fire Safety Fire statistics
Action in the event of fire Operation and types of fire alarms
Action upon hearing the fire alarm Means of escape
General fire precautions Smoke travel
The Theory of Fire: Triangle of fire
Classes of fire Methods of extinguishing fire
Identification and types of fire extinguishers Operation and use of fire extinguishers
Basic fire fighting techniques
Tel: 01922 411611 | www.firstresponsefirstaid.co.uk
Certification
Successful candidates shall be awarded a certificate of attendance , which will be valid for 3 years
Further Information
All candidates will receive a fire booklet for use during the
course and for future reference.
Practical Fire Extinguisher Training is part of the course.
The P-A-S-S technique is used for the extinguisher training
not a real fire.
P-A-S-S Technique
P Pull the pin. It is there to prevent accidental discharge.
A Aim low at the base of the fire. This is the where the
fuel source is.
S Squeeze the lever above the handle. Release to stop
the flow. (Some extinguishers have a button instead of a
lever)
S Sweep from side to side. Move toward the fire, aiming
low at its base. Sweep until all flames are extinguished.
Watch for re-igniting. Repeat as necessary. Have site
inspected by fire department.
14
15
Manual Handling
Manual Handling "Initial"
Course Details
Max No of Students: 10 | Course Duration: 4 Hours
Course Summary
This initial course is designed in line with HSE recommendations to give candidates the knowledge to rethink the way
they lift and handle items at work. Candidates will explore safer techniques, enabling them to understand the
importance of planning the way tasks are carried out. They will also gain the opportunity to practice kinetic methods in
the workplace.
"Section 2 of the Health and Safety at Work Act 1974 and regulations 10 and 13 of the Management of Health and
Safety at Work Regulations 1999 require employers to provide their employees with health and safety information and
training. This should be supplemented as necessary with more specific information and training on manual handling
injury risks and prevention, as part of the steps to reduce risk required by regulation 4(1)(b)(ii) of the Regulations.
Course Contents
Manual handling risk factors and how injuries can occur;
How to carry out safe manual handling, including good handling technique;
Appropriate systems of work for the individual's task and environment;
Use of mechanical aids; and
Practical work to allow the trainer to identify and put right anything the trainee is not doing safely.
Tel: 01922 411611 | www.firstresponsefirstaid.co.uk
Certification
Successful candidates shall be awarded a Manual Handling certificate
First Response also delivers the
following manual handling courses:
• Manual Handling "Refresher"
People Handling
People Moving & Handling "Initial"
Course Details
Max No of Students: 10 | Course Duration: 1 Day
Course Summary
In health and social care services, moving and handling injuries account for 40% of work-related sickness absence.
Around 5000 moving and handling injuries are reported each year in health services and around 2000 in social care.
Moving and handling is a key part of the working day for most employees; from moving of equipment, laundry,
catering, supplies or waste to assisting residents in moving.
Over 50% of injuries arise from the moving and handling of people.
Poor moving and handling practice can lead to:
• back pain and musculoskeletal disorders, which can lead to inability to work
• moving and handling accidents which can injure both the person being moved and the employee
• discomfort and a lack of dignity for the person being moved
This Initial course has been designed to enable trainees to be able to carry out People Moving & Handling
techniques correctly and helping to prevent the above bullet points.
This course is ideal for those working in the care environment and have had no previous training; candidates will
practice tasks using beds, hoists and chairs.
Course Contents
Tel: 01922 411611 | www.firstresponsefirstaid.co.uk
Certification
Successful candidates shall be awarded with a People Moving & Handling certificate of competence
First Response also delivers the
following People Handling courses:
• People Moving & Handling "Refresher"
16
“This course can also be tailored for Early Years
Settings. Please contact us for further
information”
Introduction to Safer handling of people Legal Requirements
Spinal Awareness Importance of posture
Causes of injury / how to avoid them Risk assessment (TILE)
Principles of safer handling Controversial handling techniques
Selection and use of moving and handling equipment Practical session, including problem solving
17
Do you have a specific training requirement?
Do you want training to be tailored to your needs?
Do you want your employees to all receive the same message?
This is what First Response does!!
Bespoke training is a challenge we always relish. First Response have designed and implemented Health & Safety training programmes with many of our customers over
the years. These bespoke courses range from very minor changes to standard courses, such as for schools we have added a ‘Paediatric Element’ to the standard HSE
approved Emergency First Aid at Work course , to designing a complete three year health and safety training programme for one of the largest employers in the UK.
Examples of bespoke training
Example 1: This example is a package First Response delivers for a company with 5000+ employees of whom include Directors, Office Staff, Cleaners, Electricians and
Plumbers etc. For this “Triennial Training” package , we provide one day of training per year to all staff on subjects of the clients choice.
The schedule below shows the topics delivered as part of a rolling three year programme. Each course is tailored to the policies and procedures of the organisation, whilst
also including what is required by legislation.
Year 1: Basic First, Asbestos Awareness & Occupational Health
Year 2: Manual Handling, Working at Height, Asbestos Awareness & Driving Safely
Year 3: Principles of Risk assessment, Environmental Awareness, Electrical Safety & Asbestos Awareness
Example 2: This example is a half day first aid course designed specifically for a care organisation who provide homes and services that enable people to enjoy a good
later life through independent living. Our client didn’t require fully trained First Aid at Work staff as they are not solely responsible for the people in their care however they
wanted their staff to have the confidence and basic skills to deal with the most common injuries or illnesses they come across.
Tel: 01922 411611 | www.firstresponsefirstaid.co.uk
Bespoke Training
Principles of First Aid Company procedure following an accident or sudden illness
Primary Survey Secondary Survey
Recovery positions Cardio Pulmonary Resuscitation
Choking Burns/Scalds
Fractures Action to be taken following a fall
Shock Control of Bleeding
Bandaging Seizures
Strokes Record keeping (Accident book and electronic accident reporting form)
“We have many more examples of bespoke training
we have delivered for our clients for further
information or to discuss your training requirements
please do not hesitate to contact us.”
Lee Painter
Training & Quality Manager
First Response have been trading since 1999 and during this time we have supplied personal first aid kits,
workplace first aid kits, bandages and dressings to many sectors of industry in the UK as well as to
individuals. Our product range has grown over the years reflecting the ever increasing importance of health
and safety in the workplace.
Tel: 01922 411611 | www.firstresponsefirstaid.co.uk
• Workplace first aid kits
• Personal first aid kits
• Bandages and Dressings
• Plasters and Tape
The First Aid at Work Regulations
states the minimum requirement as;
• A suitably stocked first aid container
• An Appointed Person to take charge of
the first-aid arrangements (see First Aid
training)
• Information for employees about the first-
aid arrangements
The minimum level of first-aid equipment is
a suitably stocked and properly identified
first-aid container. Every employer should
provide for each work site at least one first
aid container supplied with a sufficient
quantity of first-aid materials suitable for the
particular circumstances.
After that you have to assess what you
need but the HSE then give this list;
There is no mandatory list of items to be
included in a first-aid container As a guide,
where work activities involve low hazards, a
minimum stock of first aid items might be;
1 x Guidance Leaflet, 20 x Adhesive
Plasters, 2 x No 16 Eyepad, 4 x Triangular
Bandage, 6 x Safety Pins
2 x Large HSE Dressing, 6 x Med HSE
Dressing, 1 x Gloves (Pairs)
There is also no mandatory list of items to
be included in a first-aid container for
travelling workers – they might typically
contain;
1 x Guidance Leaflet, 6 x Adhesive Plasters,
2 x Triangular Bandages, 2 x Safety Pins
1 x Large HSE Dressing, Individually
Wrapped Moist Wipes, 1 x Gloves (Pairs)
• Disposables and Wipes
• Miscellaneous first aid and Equipment
• Eye irrigation, Antiseptics and Sprays
• Defibrillator's (AED Machines)
We currently offer the following products:
Please contact us to request our First Aid &
Hygiene brochure.
Discounts and free delivery are available
on all orders over £50+VAT
The guide outlined below is to help employers select the most suitable
kit for their requirements:
Low Hazard Workplace (e.g. shops, offices etc.)
• Less than 25 employees – small kit
• 25 – 100 employees – medium size kit
• Over 100 employees – 1 large kit per 100 employees
High Hazard Workplace (e.g. extensive work with machinery, food
processing, warehousing etc.)
• Less than 5 employees – small size kit
• 5 – 25 employees – medium size kit
• Over 25 employees – 1 large kit per 25 employees
What does the law say regarding First Aid Kits?
First Aid Supplies
18
First Aid | Food Safety | Health & Safety
www.firstresponsefirstaid.co.uk | 01922 411611
Brochure designed and produced by Eagle Design Ltd 0845 230 8955 www.eagledesign.net

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First Response (First Aid) Ltd Brochure

  • 2. Introduction First Response First Aid Ltd are a training provider offering a range of First Aid, Food Safety, and Health and Safety courses to businesses, organisations and individuals throughout the UK. The company was established in 1999 by Bill Curtis, following his retirement after 31 years with West Midlands Police, and has been a family run business ever since. All First Response trainers are highly experienced in their chosen field and in teaching, and have a friendly approach. Courses are tailored to meet the needs of the customer, as we recognise that no two businesses are the same. Training can be held at one of First Response’s training venues, or we can conduct training at your venue anywhere in the UK at times and dates to suit you. Open Course Venues Our training venues are ideal if you have individuals that require First Aid or Food Hygiene training or if you are not able to train all your delegates in one go. Walsall • Wolverhampton • Warwickshire • Solihull • Leicestershire • London Should any of the above locations not suit please contact us as we run many courses at our client’s sites across the UK where spaces may be available. National Training Accounts First Response First Aid Ltd has become a first choice training provider for many larger organisations requiring high quality training at competitive prices and delivered at a variety of locations across the UK. To enquire about national training accounts please do not hesitate to contact us to discuss your requirements further. “We have always been dedicated to ensuring our customers are looked after in every way since the inception of the company. Our close knit team go the extra mile to provide added value to our clients. We both still play an active role in the day-to-day running of the business, and have the same passion for it as when we started. In recent years, our staff has increased significantly with several family members coming on-board. We have taken great care to instil in everyone who joins us, our commitment to high standards of customer service. We are extremely proud of our team.” Bill & Chris Curtis Proprietors “When you contact First Response you will be speaking to a family member who knows and respects the business. We are approachable and nothing is too much trouble. We pride ourselves on providing service which not only meets, but often exceeds customer expectations. I think we operate in a unique way, but it is certainly an effective one, which has seen us expand our loyal customer base year on year. Although we do have a friendly approach to our work, we are also a motivated, professional bunch. We operate an internationally recognised quality management system that ensures a common sense approach to the management of our business activities to consistently meet customer satisfaction. As Managing Director I have many objectives, the key one being to ensure the culture and ethos established by Bill & Chris, is at the forefront of all the new and exciting ventures First Response are involved in.” Gareth Curtis Managing Director “I am responsible for maintaining the excellent standards we have set in the quality of our training. This involves closely monitoring our dedicated team of trainers, developing our courses to ensure we move with the times, and acting as a point of contact to ensure our courses meet the demands of our clients.” Lee Painter Training & Quality Manager 1
  • 3. Contents Page First Aid / Workplace First Aid First Aid at Work 3 First Aid at Work Requalification 3 Emergency First Aid at Work 4 Annual Refresher 5 Basic Emergency First Aid 5 CPR (Cardio Pulmonary Resuscitation) 5 First Aid / Paediatric First Aid Paediatric First Aid (2 day) 6 Paediatric First Aid (1 day) 7 Basic Paediatric First Aid 7 First Aid/ Specialist First Aid Automated External Defibrillator 8 First Aid/ Bespoke First Aid Outdoor Emergency First Aid (16 hours) 9 Bespoke First Aid – Care Industry 10 Food Safety 11 Health & Safety 12 Health & Safety / Asbestos 13 Fire Safety 14 Manual Handling 15 People Handling 16 Bespoke Training 17 First Aid Supplies 18 2 Tel: 01922 411611 | www.firstresponsefirstaid.co.uk
  • 4. 3 Tel: 01922 411611 | www.firstresponsefirstaid.co.uk First Aid / Workplace First Aid First Aid at Work “Initial” & “Requalification” Course Details Max No of Students: 12 | Course Duration: “Initial” 3 Days l “Requalification” 2 Days Course Summary A Health and Safety Executive Approved course designed to give candidates effective skills in both the practical tasks and theoretical knowledge of first aid. On completion candidates would be able to deal competently with injuries and/or illnesses and maintain the care and comfort of the casualty in the initial stages until professional help arrives. Course Contents Certification Successful candidates will be awarded the HSE Approved First Aid at Work certificate that is valid for 3 years along with a PVC credit card style personal certificate. Further Information Yearly refresher training is highly recommended Principles of First Aid Initial assessment of incident Recovery Positions Resuscitation Basic Hygiene Burns & Scalds Treatment of Bleeding Eye Injuries Fractures / Dislocations Soft tissue injuries Strokes Seizures Anaphylactic shock Asthma First Aid Kits / Supplies Record Keeping Unconsciousness / Levels of Response Choking Shock / Fainting Injury / Illness Assessment Heart Attacks / Angina Diabetes Poisons, gasses & fumes “The Requalification course is for candidates wishing to renew their First Aid at Work Certificate. The course is only 12hours duration as opposed to the initial 18hour course and is approved by the Health and Safety Executive. Candidates can renew their certificates up to 3 months prior to the expiry date and no later than 28 days after the expiry date of their current certificate. Candidates current First Aid at Work certificates must be produced prior to the course” “Regular Scheduled open courses are available in Walsall, Leicestershire, Solihull and London for the First Aid at Work, First Aid at Work Requalification and Emergency First Aid at Work courses. Contact us for further information.”
  • 5. Tel: 01922 411611 | www.firstresponsefirstaid.co.uk First Aid / Workplace First Aid Emergency First Aid at Work Course Details Max No of Students: 12 | Course Duration: 1 Day Course Summary This is a Health and Safety Approved course designed for Companies whereby a risk assessment has ruled out the 3 day First Aid at Work course. This decision would have been made having considered: 1. the number of people employed 2. the type of injury that could possibly occur Note: When deciding which course is suitable, please see the FAQs and Tables 1, 2, and 3 on our website. These may well help in reaching the correct relevant outcome. Course Contents Certification Successful candidates will be awarded the HSE approved Emergency First Aid at Work Certificate, which will be valid for 3 years. Further Information Yearly refresher training is highly recommended Principals of First Aid Managing an incident First Aid kits / Record keeping Basic hygiene/Use of barriers Dealing with the unconscious casualty Recovery positions Choking Cardio Pulmonary resuscitation Shock Wounds / bleeding Seizures Minor Injuries (burns/splinters) 4
  • 6. 5 Tel: 01922 411611 | www.firstresponsefirstaid.co.uk First Aid / Workplace First Aid Annual Refresher Course Details Max No of Students: 12 | Course Duration: 3 hours Course Summary This course is strongly recommended by the Health and Safety Executive to reduce the level of skill fade in candidates that have attended either the First Aid at Work or the Emergency First Aid at Work courses. Course Contents Certification Successful candidates shall be awarded the “Annual Refresher” certificate Dealing with the unconscious casualty Recovery positions Choking Cardio Pulmonary Resuscitation Shock Wounds / Bleeding Cardio Pulmonary Resuscitation (CPR) Course Details Max No of Students: 12 | Course Duration: 2 hours Course Summary This course provides delegates with the theoretical knowledge and practical skills in cardio pulmonary resuscitation. This course has been designed to give candidates up to date knowledge and practical experience in CPR procedures and is ideal for anyone having to update their skills on a yearly basis. Course Contents Certification Successful candidates shall be awarded the “Cardio Pulmonary Resuscitation” Certificate, which will be valid for 12 Months. Managing an incident Unconsciousness Resuscitation (Adult, Child & Baby) Recovery positions Basic Emergency First Aid Course Details Max No of Students: 15 | Course Duration: Half day Course Summary This course has been designed for establishments with qualified First Aiders already in place but requiring other staff to be able to deal effectively with a medical emergency until the arrival of a qualified first aider or the emergency services. Course Contents Certification Successful candidates will be awarded the Basic Emergency First Aid Certificate, which will be valid for 3 years. Managing an incident Disorders of the Airway Resuscitation Unconsciousness/Recovery positions Choking Epilepsy Burns/Scalds Control of Bleeding Bandaging Fractures Head Injuries First Response also delivers the following workplace first aid courses: • Emergency First Aid at Work “Including Paediatric Element” • Emergency First Aid at Work “PLUS” • Sports Injury First Aid • School Assistants Basic First Aid • Basic Electrical First Aid
  • 7. Tel: 01922 411611 | www.firstresponsefirstaid.co.uk First Aid / Paediatric First Aid Paediatric First Aid (2 day) Course Details Max No of Students: 15 | Course Duration: 2 Days Course Summary This course meets OFSTED requirements for first aid training in early year’s settings and links to the common core skills of the early years foundation stage. The course is suitable for anyone providing care for children and babies. Candidates will learn essential practical and theoretical skills, so they can deal competently with situations that may arise when caring for children and babies. Course Contents Certification Successful candidates will be awarded the Paediatric First Aid Certificate, which will be valid for 3 years. Further Information Yearly refresher training is highly recommended Managing an incident Disorders of the Airway Resuscitation Wounds / bleeding / bandaging Choking/Foreign objects nose/ear Burns & Scalds / Electric Shock Eye Injuries Poisoning / Bites & Stings Croup Fractures / Dislocations Asthma Head / Neck / Back Injuries Febrile convulsions Epileptic convulsions Diabetes Fever / Meningitis / Vomiting Fainting Aches & Pains Shock/Anaphylactic shock Unconsciousness Recovery Positions Effects of Heat & Cold Illness assessment Sickle cell anaemia First Aid Kits Accident / Incident Reporting 6 "This course is available as an open course for individuals in Walsall, Wolverhampon, Solihull and Warwickshire"
  • 8. 7 Tel: 01922 411611 | www.firstresponsefirstaid.co.uk First Aid / Paediatric First Aid Paediatric First Aid (1 Day) Course Details Max No of Students: 15 | Course Duration: 1 Day Course Summary This course has been designed for parents, carers, and school staff etc. who require some knowledge but NOT requiring the 12 hour OFSTED course. This course would give candidates the knowledge and skills to deal effectively with a medical emergency until the arrival of a more qualified first aider or the Emergency Services. Course Contents Certification Successful candidates will be awarded the Paediatric First Aid Certificate, which will be valid for 3 years. Managing an incident Unconsciousness/Recovery positions Resuscitation Asthma Fainting Epilepsy Choking/foreign objects nose/ears Burns/Scalds Minor Injuries Bites & Stings Control of Bleeding Bandaging Fractures Head Injuries Sprains/Strains Meningitis Basic Paediatric First Aid Course Details Max No of Students: 15 | Course Duration: Half Day Course Summary Ideal for ancillary staff at Junior and Infant schools, such as dinner ladies, playground supervisors etc. giving them the basic skills to deal initially with incidents until the arrival of someone more qualified. Course Contents Certification Successful candidates will be awarded the Basic Paediatric First Aid Certificate, which will be valid for 3 years. Managing an incident Unconsciousness/Recovery positions Asthma Fainting Epilepsy Choking Burns/Scalds Minor Injuries Control of Bleeding Bandaging Fractures Head Injuries Sprains/Strains First Aid Kits Record Keeping First Response also delivers the following paediatric first aid courses: • Children & Babies First Aid • Combined Paediatric & Adult First Aid • Emergency First Aid with Paediatric Element • Paediatric First Aid “PLUS” • School Assistants Basic First Aid
  • 9. Tel: 01922 411611 | www.firstresponsefirstaid.co.uk First Aid / Specialist First Aid Automated External Defibrillator Course Details Max No of Students: 10 | Course Duration: Half Day Course Summary This course provides those who are successful with the necessary knowledge and skills to use an Automated External Defibrillator (AED) during a cardiac arrest event. The course follows the latest Resuscitation Council (UK) guidelines. An Automated External Defibrillator (AED) is a very safe, automatic device that delivers a shock to a cardiac arrest victim. With an AED machine the chance of survival can be as high as 74% as opposed to 6% if you wait for an ambulance. Who should attend? Any individual who currently holds a recognised certificate in First Aid and needs or wishes to gain the valuable knowledge to deliver Automated External Defibrillation in the event of a cardiac arrest. Course Contents Certification Successful candidates shall be awarded the “Automated External Defibrillation” certificate that is valid for 12 months to Resuscitation Council (UK) Standards. Approach a casualty safely Correctly apply effective chest compressions to a casualty Administer effective rescue breaths to a casualty Assess a collapsed casualty Turn on the AED and attach the electrodes correctly Assess cardiac rhythm by the AED Perform defibrillation safely Place casualty in the recovery position First Response also delivers the following specialist first aid courses: • Oxygen Therapy • Epi-Pen • Anaphylaxis Awareness 8
  • 10. 9 Tel: 01922 411611 | www.firstresponsefirstaid.co.uk First Aid / Bespoke First Aid 16hr Outdoor Emergency First Aid Course Details Max No of Students: 12 | Course Duration: 16 Hours Course Summary This course is ideally suited for organisations involved in outdoor activities in remote settings. The adult, children and baby First Aid and incident management training is well resourced using modern training techniques and are delivered by approved trainers. Course Contents Certification Successful candidates shall be awarded a certificate of competence in Outdoor Emergency First Aid which will be valid for 3 years. Further Information Yearly refresher training is strongly recommended.. Managing an incident Disorders of the Airway Resuscitation (Adults, Child & Baby) Wounds / bleeding / bandaging Choking (Adults, Child & Baby) Burns & Scalds / Electric Shock Eye Injuries Poisoning / Bites & Stings Croup Fractures / Dislocations Asthma Head / Neck / Back Injuries Febrile convulsions Epileptic convulsions Diabetes Fever / Meningitis / Vomiting Fainting Aches & Pains Shock/Anaphylactic shock Unconsciousness Recovery Positions (Adults, Child, Baby) Effects of Heat & Cold Illness assessment Sickle cell anaemia First Aid Kits Accident / Incident Reporting Heart Attacks/Angina Strokes
  • 11. Tel: 01922 411611 | www.firstresponsefirstaid.co.uk First Aid / Bespoke First Aid Bespoke First Aid for the Care Industry Course Details Max No of Students: 15 | Course Duration: 3.5 Hours Course Summary This bespoke course has been designed in order that successful attendees will be able to deal effectively with a medical emergency until the arrival of the emergency services if required. This course will include your own specific procedure following an accident or sudden illness. Course Contents Certification Successful candidates shall be issued with a First Aid certificate of attendance. Principles of First Aid Organisations own procedure following an accident or sudden illness Primary Survey Secondary Survey Recovery positions Cardio Pulmonary Resuscitation Choking Burns/Scalds Fractures Action to be taken following a fall Shock Control of Bleeding Bandaging Seizures Strokes Record keeping (Accident book and electronic accident reporting form) First Response also delivers the following bespoke first aid courses: • Duke of Edinburgh First Aid • Events First Aid • Bespoke First Aid Including Manual Handling – Electrical Industry 10
  • 12. 11 Tel: 01922 411611 | www.firstresponsefirstaid.co.uk Food Safety CIEH Level 2 Food Safety Course Details Max No of Students: 20 | Course Duration: 1 Day Course Summary CIEH Level 2 Award in Food Safety in Catering CIEH Level 2 Award in Food Safety for Manufacturing CIEH Level 2 Award in Food Safety for Retail These qualifications have been developed to address the growing need to make learning more relevant to specific business environments and meet the National Occupational Standards. The CIEH Level 2 Awards in Food Safety provide a flexible syllabus which enables training to be tailored to meet specific needs. Who needs this qualification? Anyone working in a catering, manufacturing or retail setting where food is prepared, cooked and handled. Typical environments may include: Pubs, hotels, restaurants, supermarkets and retail environments, food and drink manufacturers, hospitals, care homes, schools, nursery’s, playgroups and prisons. Why is this training important? Everyone who works with food has a special responsibility for safeguarding the health of consumers and ensure that the food they serve or sell is perfectly safe to eat. Certification Successful candidates will be issued with a CIEH Level 2 Award in Food Safety Further Information This course is Ofqual Accredited (Ofqual qualification ref: 500/5476/4) All candidates will receive a Level 2 Food Safety manual for use during the course and for future reference. Course Contents Firm grasp of the importance of food safety and knowledge of the systems, techniques and procedures involved; Understanding of how to control food safety risks (personal hygiene, food storage, cooking and handling); Confidence and expertise to safely deliver quality food to customers. First Response also delivers the following food safety courses: • CIEH Level 1 Basic Food Safety • CIEH Level 2 Food Safety “Refresher” • Infection Control “First Response certification is also available on these courses if CIEH is not a requirement. Contact us for further information”
  • 13. “First Response certification is also available on these courses if CIEH is not a requirement. Contact us for further information” Tel: 01922 411611 | www.firstresponsefirstaid.co.uk Health & Safety CIEH Level 2 Health & Safety in the Workplace Course Details Max No of Students: 20 | Course Duration: 1 Day Course Summary Designed to ensure that all employees are aware of their own safety and the safety of customers, contractors and the public. This qualification can be tailored to business and individual needs to make the learning experience relevant and fit for purpose. Who needs this qualification? Anyone in a work environment. Why is this training important? Employers are responsible for providing safe and healthy workplace conditions as well as the right systems and methods for safe activities. Nevertheless employees also have a vital part to play in the equation. They need the right knowledge and the right attitude which demands proper training in the basics of health and safety, as well as specific training for individual tasks. Certification CIEH Level 2 Award in Health & Safety in the Workplace Further Information This course is Ofqual Accredited (Ofqual qualification ref: 100/5914/3) All candidates will receive a Level 2 Health & Safety manual for use during the course and for future reference. Course Contents Understanding the principles of health and safety and accident prevention Ability to contribute to any health and safety management system Understand the importance of risk assessment as a technique for accident and ill health prevention Understand the responsibilities placed on employers and employees Understand the hazard, risk and main causes of harm to workers Understand the importance of following systems, procedures and rules Understand how individual action can reduce risks to health and safety Appreciate how workplace equipment and task design affect health and safety First Response also delivers the following health & safety courses: • CIEH Level 1 Health & Safety in the Workplace • CIEH Level 2 COSHH • CIEH Level Risk Assessment • Infection Control • CIEH Level 2 Health & Safety in the Workplace “Refresher” 12
  • 14. 13 Health & Safety / Asbestos UKATA Asbestos Awareness (Category A) Course Details Max No of Students: 24 | Course Duration: 4 Hours Course Summary Many buildings still contain asbestos; in fact any building built before the year 2000 is likely to contain it. It is a legal requirement that all who may come across asbestos in their day to day work have been provided with asbestos awareness training. If they will intentionally work on asbestos they must have had appropriate training specific to the tasks they will undertake. This course is designed to meet and exceed the HSE's requirements on working with asbestos and demonstrate practically how to protect your workforce. Asbestos Awareness training is mandatory for all employees whose work may mean they come into contact with asbestos. Certification Successful candidates shall be awarded an accredited UKATA certificate and plastic UKATA ID card valid for 12 months. Course Contents An overview of the history and properties of asbestos with practical application of the information. The effects of asbestos on health and the issues that raises and a review of practical ways to protect yourself and others. An extensive and thorough review of products containing asbestos; the uses and potential locations. The trainer draws on his own experience here to make this both an informative and lively section. Regulation and guidance relating to asbestos and your responsibilities in this regard. Asbestos surveys and how to read them. Emergency procedures in event of an uncontrolled release of asbestos Tel: 01922 411611 | www.firstresponsefirstaid.co.uk First Response also delivers the following asbestos courses: • UKATA Non-Licensed Asbestos Work (Category B) “First Response certification is also available if UKATA is not required. Contact us for further information”
  • 15. First Response also delivers the following fire safety courses: • Fire Marshall/Warden Fire Safety Fire Awareness Course Details Max No of Students: 15 | Course Duration: 2.5 Hours Course Summary A certificated course, for all employees, where they receive expert tuition on how to reduce fires in the workplace and what their actions would be if a fire were to occur. This course complies with the Regulatory Reform (Fire Safety) Order 2005 and Health & Safety legislation. Course Objectives Candidates will have... 1. A greater awareness of the dangers of fire and smoke 2. Awareness of all fire safety measures in the workplace 3. An understanding of their actions in the event of fire 4. Confidence in identifying and operating fire fighting equipment 5. Awareness of potential fire hazards in the workplace Course Contents Fire Safety Fire statistics Action in the event of fire Operation and types of fire alarms Action upon hearing the fire alarm Means of escape General fire precautions Smoke travel The Theory of Fire: Triangle of fire Classes of fire Methods of extinguishing fire Identification and types of fire extinguishers Operation and use of fire extinguishers Basic fire fighting techniques Tel: 01922 411611 | www.firstresponsefirstaid.co.uk Certification Successful candidates shall be awarded a certificate of attendance , which will be valid for 3 years Further Information All candidates will receive a fire booklet for use during the course and for future reference. Practical Fire Extinguisher Training is part of the course. The P-A-S-S technique is used for the extinguisher training not a real fire. P-A-S-S Technique P Pull the pin. It is there to prevent accidental discharge. A Aim low at the base of the fire. This is the where the fuel source is. S Squeeze the lever above the handle. Release to stop the flow. (Some extinguishers have a button instead of a lever) S Sweep from side to side. Move toward the fire, aiming low at its base. Sweep until all flames are extinguished. Watch for re-igniting. Repeat as necessary. Have site inspected by fire department. 14
  • 16. 15 Manual Handling Manual Handling "Initial" Course Details Max No of Students: 10 | Course Duration: 4 Hours Course Summary This initial course is designed in line with HSE recommendations to give candidates the knowledge to rethink the way they lift and handle items at work. Candidates will explore safer techniques, enabling them to understand the importance of planning the way tasks are carried out. They will also gain the opportunity to practice kinetic methods in the workplace. "Section 2 of the Health and Safety at Work Act 1974 and regulations 10 and 13 of the Management of Health and Safety at Work Regulations 1999 require employers to provide their employees with health and safety information and training. This should be supplemented as necessary with more specific information and training on manual handling injury risks and prevention, as part of the steps to reduce risk required by regulation 4(1)(b)(ii) of the Regulations. Course Contents Manual handling risk factors and how injuries can occur; How to carry out safe manual handling, including good handling technique; Appropriate systems of work for the individual's task and environment; Use of mechanical aids; and Practical work to allow the trainer to identify and put right anything the trainee is not doing safely. Tel: 01922 411611 | www.firstresponsefirstaid.co.uk Certification Successful candidates shall be awarded a Manual Handling certificate First Response also delivers the following manual handling courses: • Manual Handling "Refresher"
  • 17. People Handling People Moving & Handling "Initial" Course Details Max No of Students: 10 | Course Duration: 1 Day Course Summary In health and social care services, moving and handling injuries account for 40% of work-related sickness absence. Around 5000 moving and handling injuries are reported each year in health services and around 2000 in social care. Moving and handling is a key part of the working day for most employees; from moving of equipment, laundry, catering, supplies or waste to assisting residents in moving. Over 50% of injuries arise from the moving and handling of people. Poor moving and handling practice can lead to: • back pain and musculoskeletal disorders, which can lead to inability to work • moving and handling accidents which can injure both the person being moved and the employee • discomfort and a lack of dignity for the person being moved This Initial course has been designed to enable trainees to be able to carry out People Moving & Handling techniques correctly and helping to prevent the above bullet points. This course is ideal for those working in the care environment and have had no previous training; candidates will practice tasks using beds, hoists and chairs. Course Contents Tel: 01922 411611 | www.firstresponsefirstaid.co.uk Certification Successful candidates shall be awarded with a People Moving & Handling certificate of competence First Response also delivers the following People Handling courses: • People Moving & Handling "Refresher" 16 “This course can also be tailored for Early Years Settings. Please contact us for further information” Introduction to Safer handling of people Legal Requirements Spinal Awareness Importance of posture Causes of injury / how to avoid them Risk assessment (TILE) Principles of safer handling Controversial handling techniques Selection and use of moving and handling equipment Practical session, including problem solving
  • 18. 17 Do you have a specific training requirement? Do you want training to be tailored to your needs? Do you want your employees to all receive the same message? This is what First Response does!! Bespoke training is a challenge we always relish. First Response have designed and implemented Health & Safety training programmes with many of our customers over the years. These bespoke courses range from very minor changes to standard courses, such as for schools we have added a ‘Paediatric Element’ to the standard HSE approved Emergency First Aid at Work course , to designing a complete three year health and safety training programme for one of the largest employers in the UK. Examples of bespoke training Example 1: This example is a package First Response delivers for a company with 5000+ employees of whom include Directors, Office Staff, Cleaners, Electricians and Plumbers etc. For this “Triennial Training” package , we provide one day of training per year to all staff on subjects of the clients choice. The schedule below shows the topics delivered as part of a rolling three year programme. Each course is tailored to the policies and procedures of the organisation, whilst also including what is required by legislation. Year 1: Basic First, Asbestos Awareness & Occupational Health Year 2: Manual Handling, Working at Height, Asbestos Awareness & Driving Safely Year 3: Principles of Risk assessment, Environmental Awareness, Electrical Safety & Asbestos Awareness Example 2: This example is a half day first aid course designed specifically for a care organisation who provide homes and services that enable people to enjoy a good later life through independent living. Our client didn’t require fully trained First Aid at Work staff as they are not solely responsible for the people in their care however they wanted their staff to have the confidence and basic skills to deal with the most common injuries or illnesses they come across. Tel: 01922 411611 | www.firstresponsefirstaid.co.uk Bespoke Training Principles of First Aid Company procedure following an accident or sudden illness Primary Survey Secondary Survey Recovery positions Cardio Pulmonary Resuscitation Choking Burns/Scalds Fractures Action to be taken following a fall Shock Control of Bleeding Bandaging Seizures Strokes Record keeping (Accident book and electronic accident reporting form) “We have many more examples of bespoke training we have delivered for our clients for further information or to discuss your training requirements please do not hesitate to contact us.” Lee Painter Training & Quality Manager
  • 19. First Response have been trading since 1999 and during this time we have supplied personal first aid kits, workplace first aid kits, bandages and dressings to many sectors of industry in the UK as well as to individuals. Our product range has grown over the years reflecting the ever increasing importance of health and safety in the workplace. Tel: 01922 411611 | www.firstresponsefirstaid.co.uk • Workplace first aid kits • Personal first aid kits • Bandages and Dressings • Plasters and Tape The First Aid at Work Regulations states the minimum requirement as; • A suitably stocked first aid container • An Appointed Person to take charge of the first-aid arrangements (see First Aid training) • Information for employees about the first- aid arrangements The minimum level of first-aid equipment is a suitably stocked and properly identified first-aid container. Every employer should provide for each work site at least one first aid container supplied with a sufficient quantity of first-aid materials suitable for the particular circumstances. After that you have to assess what you need but the HSE then give this list; There is no mandatory list of items to be included in a first-aid container As a guide, where work activities involve low hazards, a minimum stock of first aid items might be; 1 x Guidance Leaflet, 20 x Adhesive Plasters, 2 x No 16 Eyepad, 4 x Triangular Bandage, 6 x Safety Pins 2 x Large HSE Dressing, 6 x Med HSE Dressing, 1 x Gloves (Pairs) There is also no mandatory list of items to be included in a first-aid container for travelling workers – they might typically contain; 1 x Guidance Leaflet, 6 x Adhesive Plasters, 2 x Triangular Bandages, 2 x Safety Pins 1 x Large HSE Dressing, Individually Wrapped Moist Wipes, 1 x Gloves (Pairs) • Disposables and Wipes • Miscellaneous first aid and Equipment • Eye irrigation, Antiseptics and Sprays • Defibrillator's (AED Machines) We currently offer the following products: Please contact us to request our First Aid & Hygiene brochure. Discounts and free delivery are available on all orders over £50+VAT The guide outlined below is to help employers select the most suitable kit for their requirements: Low Hazard Workplace (e.g. shops, offices etc.) • Less than 25 employees – small kit • 25 – 100 employees – medium size kit • Over 100 employees – 1 large kit per 100 employees High Hazard Workplace (e.g. extensive work with machinery, food processing, warehousing etc.) • Less than 5 employees – small size kit • 5 – 25 employees – medium size kit • Over 25 employees – 1 large kit per 25 employees What does the law say regarding First Aid Kits? First Aid Supplies 18
  • 20. First Aid | Food Safety | Health & Safety www.firstresponsefirstaid.co.uk | 01922 411611 Brochure designed and produced by Eagle Design Ltd 0845 230 8955 www.eagledesign.net