2. Content
Our Company 4
Company Structure 6
Areas of Expertise & Certifications 8
WEEE Recycling Solutions 10
Refining Services 11
On-Site Material Inspection 12
Materials we recycle 13
Product Recycling & 14
Data Destruction Service
Logistic Services 15
Monitoring & Documentation 16
3. Our company
With an experience of over 20 years in the electronic recycling
sector, we offer manufacturers, electronic and telecommunica-
tion companies, dismantling companies, municipal waste disposal
companies and electronic repair and contract assembly companies
individual recycling solutions from a single source with full con-
viction.
Choosing Supportive Recycling GmbH as a partner you decide in
favour of economic, environmentally conscious, innovative and fu-
ture-oriented recycling company.
Our values
Our people, our customers’ best interests and environment con-
scious behaviour are always at the core of our strategic decisions.
We see our people as our primary asset. Their competence, experi-
ence and orientation towards the needs of our customers are val-
ues which are decisive for our success.
43
The sure way to miss
success is to miss
the opportunity.
Our Company
Overview
Our vision
As a global established recycling company in WEEE we intend to
increase our market position through growth, innovation and ex-
ploring new markets.
We regard preserving natural ressources and protecting our envi-
ronment as a matter of course.
Our mission
Our focus lies on efficient and legally approved recycling of Waste
Electrical and Electronic Equipment (WEEE) from information tech-
nology, telecommunications and consumer electronics.
We consider it as our mission to achieve the highest level of value
by professional and environmental conscious separation and ho-
mogenization of recyclables.
Supportive Recycling GmbH is a recycling and certified waste disposal company according to §52 KrWG/AbfG (German Recycling and Waste Management
Legislation) and founded in 2006. Our owner managed and internationally established company operates from Reken (district Borken) located in the West-
münsterland, Germany.
21
4 5
4. Since its foundation in 2006 Supportive Recycling GmbH is 100%
self-financed and a fully independent company. Moving our regis-
tered office from Bochum to Reken at the beginning of 2014 ena-
bles us to further increase our competitiveness in the WEEE recy-
cling and enter new markets.
Supportive Recycling GmbH is 100% self-fincanced
and fully independent company. In Addition to the
growth of Supportive Recycling GmbH new locations
have been established in Poland and Turkey.
State-of-the-art technologies, modern recycling solutions and
high-level knowledge in WEEE recycling enable us to be one of
the leading companies in treatment and purchasing WEEE mate-
rials throughout the world. In accordance with the expansion of
our business new collection and treatment loactions have been es-
tablished in Poland andTurkey since 2011. Futhermore, Supportive
Recycling has close cooperations with specialised and approved
melters and recycling companies all over Europe and throughout
the whole world. Choosing Supportive Recycling as a partner you
decide in favour of economic, environmentally conscious, innova-
tive and future-oriented recycling company.
Use the bandwidth of our complete WEEE recycling solutions, it
encompasses for instance consulting and disposal management
including monitoring and documentation, realisation of value-op-
timised and customised waste disposal concepts, product-recy-
cling, dismantling services, classification, sorting, separation and
homogenisation of recyclables, recovery of precious metals right
up to the supply of secondary raw materials into the product life-
cycle or‘product chain’.
Customers of Supportive Recycling come from a wide variety of in-
dustries and business sectors like telecommunication companies,
manufacturers of electrical and electronic equipments, including
for example automotive, computing, consumer electronic, semi-
conductor or embedded systems, municipal waste disopsal com-
panies and electronic repair and contract assembly companies.
From small and medium-sized companies to global enterprises:
Our customers rely on our experienced skills and complete recy-
cling solutions.
With over 80 employees working in a total of four locations Supportive Recycling is providing its suppliers and customers complete WEEE
recycling solutions from a single source. Our servicing and collection locations based in Germany, Poland, Slovakia and Turkey recycle
more than 20,000 tonnes a year and earns annual sales of more than 20 millions euros.
Supportive recycling Service and collection locations
In addition to the German market Supportive Recycling operates internationally. Thanks to our
experience and our worldwide business network, we are able to procure beside the above men-
tioned countries WEEE from Europe and throughout the whole world.
Company Structure
and Procurement Regions
SKILL AND CONFIDENCE
ARE AN UNCONQUERED ARMY.
6 7
5. We are certified!
Voluntary participation in regular
monitoring
supportive
recycling GmbH
REFINING SERVICES
Use the know-how of our value analysis and refining
service for your recyclable materials. We offer our
customers individual and regarding the analytical quantity
totally variable refining service. Our refining partners are
specialized and approved melters, but also partner
laboratories all over Europe.
COMPLETE RECYCLING SOLUTIONS
As a certified specialised waste management company
Supportive Recycling offers its customers complete recycling
solutions for all categories of waste electrical and electronic
equipment and scrap (WEEE) from single source.
Collection, Transportation, Storage, Treatment, Processing,
and Documentation are just an excerpt from our large spectrum
of services.
ON-SITE MATERIAL INSPECTION
If requested one of our purchaser from our experienced and flexible
procurement team can evaluate your material directly on your site.
This allows a rapid identification of your material. Of course it’s also possible
to preview and evaluate your material based on sent/provided material
description and photos.
As a specialised buyer forWEEE materials and thanks to our global network
and many years of experience in the recycling and waste management
industry, we can also market all kind of your recyclables in the global sales market.
LOGISTICS
With our logistics service we provide our customers efficient and
cost-effective transport solutions: from world-wide general cargo
to partial and full-truck-loads, from air-freight to sea-freight.
Supplementary elements of our logistic management service
includes for example document handling and processing for WEEE
materials, reverse logistics, notification, monitoring and
coordination of transport.
PRODUCT-RECYCLING
In terms of product life extension and product recycling
we offer manufacturers and distributors individual recycling
solutions. From storage, documentation, logistics, dismantling, data destruction,
separation to 100% pollutant removed homogenisation of recyclables,
we take care of efficient and environmentally friendly disposal.
We develop our recycling processes continuously to achieve the highest
level of value, thereby we can offer our customers the maximum remuneration.
DATA DESTRUCTION SERVICE
Supportive Recycling offers its customers various secure methods
for 100% guaranteed destruction of confidential media.
Our service includes software-based methods (data wiping),
and also the physically destruction by shredding for all kind of
digital media types, such as hard drives, CDs/DVDs,
USB memory sticks or even SIM cards.
SUSTAINABILITY
Our people, our customers’best interests and environment
conscious behaviour are always at the core of our
strategic decisions. This underscores Supportive
Recycling’s commitment to sustainable development and
corporate social responsibility along the entire business process chain.
MONITORING & DOCUMENTATION
Throughout the entire recycling process, from collection, sorting, dismantling,
separation and homogenisation up to disposal, and refining of recyclables,
we monitor and record all relevant process steps according to our know-how
and high quality standards. Supportive Recycling can provide its customers
with required mass flow verification reports or waste disposal certificates.
At request we provide our customers individual and continuously sorting
result reports for their recyclable materials.
Areas of Expertise
& Certifications
Supportive Recycling is certified according to the Ordinance on Specialised Waste Management Companies (EfbV) and Primary Treatment
Facility according to the German Electrical and Electronic Equipment Act (ElektroG).
To guarantee consistently high standards, safe procedures and sustainable approach in addition Supportive Recycling is certified accord-
ing to the international standards ISO 9001 (quality management system) and ISO 14001 (environmental management system).
8 9
6. WEEE Recycling Chain
The WEEE recycling chain
consists of different, sub-
sequent steps, which are
collecting, dismantling,
shredding and refining.
The success of material re-
covery depends largely on
the correct and conscious
treatment during the
previous steps.
Refining Services
Electric and Electronic Equipments, like printed circuit
boards, contain a wide range of elements and various
precious metals, such as gold, silver and palladium. The
refine of these materials is the final phase during the
product life cycle or its recycling chain. The overall effi-
ciency of this refining process is determined by the pre-
vious recycling steps - dismantling, sorting and separa-
tion. High degree of homogenity is required to achieve
high rates of recovery.
On the basis of our enhanced expertise and specialised
knowledge on the correct separation and homogenisa-
tion of recyclables, we can guarantee our customers the
highest possible level of value for their WEEE materials.
We offer our customers individual and regarding the
analytical quantity totally variable refining service. Our
refining partners are specialised and approved melters,
but also partner laboratories all over Europe.
As a certified specialised waste management company, Supportive
Recycling fulfils the highest technical and statutory environmental
requirements and offers its customers complete recycling solutions
for all categories of waste electrical and electronic equipment and
scrap (WEEE) from single source. From valuation of recyclables, its
collection, transportation, manual dismantling, sorting and sepa-
ration up to the recovery of precious metals like gold, palladium or
silver. Due to the extensive experience in treatment and recycling
of WEEE we can achieve high level of homogenisation of the input
material in order to increase the quality of recyclables and its value.
Further business areas and services we offer to our customers are
on-site material inspection, marketing of all kind of recyclables,
efficient administration work, logistic services, product-recycling,
data destruction services, monitoring and documentation of all
relevant business processes, refining services associated with pro-
vision of advanced and comprehensive reports and analysis.
Total WEEE Recycling Solutions
Supportive Recycling offers its customers complete WEEE recycling solutions from a single source.
Complete Recycling Solutions
from a single source
10 11
7. Supportive Recycling recycles a wide spectrum of electrical
and electronic equipment. Professional and environmentally
conscious separation and processing during the whole WEEE
recycling chain allow us to obtain the highest revenue.
We recycle a wide spectrum of electrical and electronic
equipments. The following provides a general idea of mate-
rials we treat and recycle:
All kind of printed circuit boards, such as computer boards,
laptop boards, server boards, router and switch boards, cir-
cuit boards from mainframes, backplane boards, boards
from mobiles, smartphones or hard discs, module cards as
well as lower grade boards from TV or from powersupply
units and unassembled boards.
Electronic components like integrated circuits (ICs), transis-
tors, microprocessors, connectors and pins.
Complete devices like routers, switches, printers, decoder,
receiver, laptops, computers or servers.
Hardware components from computers, laptops or servers,
such as processors, ram-modules, hard discs, drivers, pow-
ersupplies or heatsinks and all types of cables and module
cards.
Euqipment from radio base stations, like radio units GSM,
and complete radio base stations.
We serve a wide variety of industries and business sectors
with our WEEE recycling solutions, including:
Telecoummunications
Electronics manufacturing
Semiconductor
Aerospace and Defense
Automotive
Embedded Systems
Municipal waste disposal authorities
Electronic repair services.
WEEE Recycling
Materials we recycle
On-Site Inspection
Individual Recycling Concepts
Thanks to our global network and many years of experience in the recycling and
waste management industry, Supportive Recycling offers its customers individ-
ual recycling concepts and can also market all kind of your recyclables in the
global sales market.
Individual Recycling Concepts
By request we offer our customers on-site inspection and evaluation of their WEEE
material. Our specialised and experienced purchaser from our procurement team are
able to determine the value on-site and offer the best price.
12 13
8. Air and Sea freight
Warehousing
Reverse Logistics
Packaging Solutions
Do
cum
entation & Monitorin
g
Road Transport
Supportive Recycling provides its customers efficient and cost-effective logistic
solutions. Our logistic services encompasses road transport, air and sea freight,
wide range of packaging solutions, warehousing and reverse logistics. Supple-
mentary elements of our logistic service includes for example document han-
dling, monitoring, documentation and coordination of transport.
Logistic Services & SolutionsData Destruction Service
Logistic ServicesSupportive Recycling offers its customers various secure methods for 100% guaranteed destruction of confidential media.
Our service includes software-based methods (data wiping), and also the physically destruction by shredding for all kind of digital media
types, such as hard drives, CDs/DVDs, USB memory sticks or even SIM cards.
In terms of product life extension and product recycling Support-
ive Recycling offers manufacturers and distributors individual
recycling solutions. From storage, documentation, logistics, dis-
mantling, data destruction, separation to 100% pollutant removed
homogenisation of recyclables, Supportive Recycling takes care
of efficient and environmentally friendly disposal. Supportive Re-
cycling developes its recycling processes continuously to achieve
the highest level of value and can offer thereby its customers the
maximum remuneration.
We offer our customers cost-effective solutions to completely and se-
curely destroy data stored on all types of media, including hard drives,
CDs, DVDs, floppy discs, magnetic tape, USB memory sticks, Secure
Digital cards and even SIM cards.
Product Recycling
Data Destruction Service
14 15
9. We are certified!
Voluntary participation in regular
monitoring
Throughout the entire recycling process, from collection, sorting,
dismantling, separation and homogenisation up to disposal and
refining of recyclables, Supportive Recycling monitors and records
all relevant process steps according to our know-how and high
quality standards.
Supportive Recycling can provide its customers with required
mass flow verification reports or waste disposal certificates. At re-
quest we provide our customers individual and continuously anal-
ysis and sorting result reports for their recyclable materials.
BUSINESS
INFOGRAPHICS
ELEMENTS
supportive
recycling GmbH
Supportive Recycling GmbH / Rudolf-Diesel-Ring 15, 48734 Reken / www.sup-recycling.de / info@sup-recycling.de
Tel: +49 2864 30600-10 / Fax: +49 2864 30600-39
Certifications Permits
ISO 9001 - Quality Management Systems
ISO 14001 - Environmental Management Systems
Specialised Waste Management Licence (EfbV) according to § 52 KrWG/AbfG, German Recycling and
Waste Legislation for the activities of collecting, transporting, storing and treating
Primary Treatment Facility for WEEE according to Electrical and Electronic Act (ElektroG)
Permit according to the Federal Immission Control Act (BImSchG) for the facility Rudolf-Diesel-Ring 15,
48734 Reken
Find out more, visit www.sup-recycling.de
Monitoring Documentation
16 17
10. Supportive Recycling GmbH / Rudolf-Diesel-Ring 15, 48734 Reken / www.sup-recycling.de / info@sup-recycling.de
Tel: +49 2864 30600-10 / Fax: +49 2864 30600-39
supportive
recycling GmbH
REFINING SERVICES
Use the know-how of our value analysis and refining
service for your recyclable materials. We offer our
customers individual and regarding the analytical quantity
totally variable refining service. Our refining partners are
specialized and approved melters, but also partner
laboratories all over Europe.
COMPLETE RECYCLING SOLUTIONS
As a certified specialised waste management company
Supportive Recycling offers its customers complete recycling
solutions for all categories of waste electrical and electronic
equipment and scrap (WEEE) from single source.
Collection, Transportation, Storage, Treatment, Processing,
and Documentation are just an excerpt from our large spectrum
of services.
ON-SITE MATERIAL INSPECTION
If requested one of our purchaser from our experienced and flexible
procurement team can evaluate your material directly on your site.
This allows a rapid identification of your material. Of course it’s also possible
to preview and evaluate your material based on sent/provided material
description and photos.
As a specialised buyer forWEEE materials and thanks to our global network
and many years of experience in the recycling and waste management
industry, we can also market all kind of your recyclables in the global sales market.
LOGISTICS
With our logistics service we provide our customers efficient and
cost-effective transport solutions: from world-wide general cargo
to partial and full-truck-loads, from air-freight to sea-freight.
Supplementary elements of our logistic management service
includes for example document handling and processing for WEEE
materials, reverse logistics, notification, monitoring and
coordination of transport.
PRODUCT-RECYCLING
In terms of product life extension and product recycling
we offer manufacturers and distributors individual recycling
solutions. From storage, documentation, logistics, dismantling, data destruction,
separation to 100% pollutant removed homogenisation of recyclables,
we take care of efficient and environmentally friendly disposal.
We develop our recycling processes continuously to achieve the highest
level of value, thereby we can offer our customers the maximum remuneration.
DATA DESTRUCTION SERVICE
Supportive Recycling offers its customers various secure methods
for 100% guaranteed destruction of confidential media.
Our service includes software-based methods (data wiping),
and also the physically destruction by shredding for all kind of
digital media types, such as hard drives, CDs/DVDs,
USB memory sticks or even SIM cards.
SUSTAINABILITY
Our people, our customers’best interests and environment
conscious behaviour are always at the core of our
strategic decisions. This underscores Supportive
Recycling’s commitment to sustainable development and
corporate social responsibility along the entire business process chain.
MONITORING DOCUMENTATION
Throughout the entire recycling process, from collection, sorting, dismantling,
separation and homogenisation up to disposal, and refining of recyclables,
we monitor and record all relevant process steps according to our know-how
and high quality standards. Supportive Recycling can provide its customers
with required mass flow verification reports or waste disposal certificates.
At request we provide our customers individual and continuously sorting
result reports for their recyclable materials.
Supportive Recycling GmbH / Rudolf-Diesel-Ring 15, 48734 Reken / www.sup-recycling.de / info@sup-recycling.de
Tel: +49 2864 30600-10 / Fax: +49 2864 30600-39
