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Driving Collaborative Innovation
with Clients in
Globally Integrated Organizations

Dr. Seshu Subbanna, Director
Innovation and Technology Evaluation
IBM Corporation
© 2012 IBM Corporation

Collaborative Innovation
Collaborative Innovation
Dynamics: Innovators Must Evolve
1970s
Corporate
funded
Technology
transfer

1980s

1990s

Collaborative
Work on client
Team
problems
Shared agenda
Effectiveness

Joint Programs

2000s

2010s

Create business
advantage for clients
Industry-focused
research

Collaborative
partnerships
Emerging markets

Collaborative
Research in the Innovation
Marketplace

Collaborative
Innovation
- Going Global

Centrally Funded

Inter-disciplinary collaboration in the market and across the globe
Collaborative Innovation

© 2012 IBM Corporation
Collaboration at Work – The Southern Ontario Smart Computing Innovation Platform

UofO

Western

IBM Canada
UofT

IBM Canada
Software Lab

R&D Centre

Waterloo

UOIT

Others

McMaster

Queen’s

HPC & Cloud
Infrastructure
Small & Medium Enterprises

Collaborative Innovation

© 2011 IBM Corporation
Innovations That Changed History
Carbon Nanotubes (2003)
Carbon Nanotubes (2003)

High Temperature Superconductivity (1987)
High Temperature Superconductivity (1987)
Cell (2005)
Cell (2005)

Deep Blue (1997)
Deep Blue (1997)

Speech Recognition (1971))
Speech Recognition (1971))

Blue Gene/L (2004)
Blue Gene/L (2004)

Fortran (1957)
Fortran (1957)
Copper Interconnect Wiring (1997)
RISC (1980)
RISC (1980)

SiGe (1994)
SiGe (1994)

Watson (2011)
Watson (2011)

Fractals (1967)
Fractals (1967)

RAMAC (1956)
RAMAC (1956)

First Petaflop
First Petaflop
Supercomputer (2008)
Supercomputer (2008)
Nano MRI (2009)
Nano MRI (2009)

One Transistor Memory Cell (1966)
One Transistor Memory Cell (1966)
Relational Database (1970)
Relational Database (1970)

Scanning Tunneling Microscope (1986)
Scanning Tunneling Microscope (1986)

Collaborative Innovation

© 2012 IBM Corporation
Continuous Innovation;
Skills Beyond The “AHA!” Moment
Never Undervalue Ongoing Innovation
Disk Drives – 50 Years of Scaling
– If IBM had not continued to innovate in this field,
– Today’s laptop would weigh 
.?
– 250,000 Tons

x2
Collaborative Innovation

© 2012 IBM Corporation
Foundation for a Smarter Planet

7

© 2013 IBM Corporation
Massive Multimedia is the biggest data wave of all
High

Audio
Text

Giga

Med

Structured data
1990’s

8

Computational Needs

Image

Tera

Sophistication of Analysis

Video

Expressiveness

Peta

Data Volume

Exa

2000’s

2010’s

2020’s

Low
Source:
IBM Market Insights
based on composite
sources
The True Value of Big Data is in Context
Actuarial data
Epidemic data

Government statistics

Patient records Weather history
Location risk

...

Occupational risk
Family history

Raw data

Travel history

Feature
extraction metadata

Dietary risk

...

Personal financial situation
Chemical exposure

Domain linkages

Social relationships

Full
contextual analytics
9

© 2013 IBM Corporation
Data is the New Oil

10

Collaborative Innovation

© 2013 IBM Corporation
Ann Winbald,
Insight = Business
Value = Cust Sat, $$,



“Organization Insight”

11

Total Possible
Insight from
organization and
externally available
data

“Every two days now we create as
much information as we did from
the dawn of civilization up until
2003.”
~ Eric Schmidt, CEO Google

Time

© 2013 IBM Corporation
Insight = Business
Value = Cust Sat, $$,



“Organization Insight”

12

Total Possible
Insight from
organization and
externally available
data

Available Insight from
Sense-making
Algorithms

Time

© 2013 IBM Corporation
Insight = Business
Value = Cust Sat, $$,



“Organization Insight Gap”

13

Total Possible
Insight from
organization and
externally available
data

Organization
Insight Gap

Available Insight from
Sense-making
Algorithms

Time

© 2013 IBM Corporation
Insight = Business
Value = Cust Sat, $$,



“Filling The Organization Insight Gap”

14

Total Possible
Insight from
organization and
externally available
data

‱ MORE DATA – INTERNAL + EXTERNAL
‱ MORE COMBINATION OF DISPARATE DATA
‱ MULTIMEDIA, UNSTRCUCTURED, ETC
‱ MORE CONTEXT
‱ MORE ANALYTICS TOOLS

Available Insight from
Sense-making
Algorithms

Time

© 2013 IBM Corporation
Global Challenge: Food
Eliminating the millions of tons of food
thrown away annually in the US and
UK could lift more than a billion
people out of hunger worldwide

Image Source: Sun

15

Collaborative Innovation

© 2013 IBM Corporation
Global Challenge:
Transportation
Today there are
1 Billion cars on the
road. That number will

double in 2020
Congested roadways
cost $78 Billion
annually in the form of

4.2 Billion lost
working hours and 2.9
billion gallons of
wasted gas.
Collaborative Innovation

© 2012 IBM Corporation
Global Challenge: Healthcare

$475 Billion
Estimated U.S. healthcare spending each
year on administrative and clinical waste,
fraud and abuse and other waste.1

1.5 Million
Errors in the way medications are
prescribed, delivered and taken harm 1.5
million people in the U.S. every year.2

Collaborative Innovation

© 2012 IBM Corporation
Integrating real-world data with analytics allows one to be
Proactive vs Reactive
Operational/ Transactional

Insights in
Singapore

Proactive
Road Usage
Optimization,
GHG emission
models

Ignorance is
NOT bliss

Data allows
insight, and insight
enables foresight

Collaborative Innovation

Foresight allows
one to change
the future for
the better
© 2012 IBM Corporation
Can We Really Know the Future? Blue is the prediction, Black is measured
10 minute-ahead volume
forecast (blue) at three
locations vs. actual
data (black)
10 minute-ahead speed
forecast (blue) at the
same three locations vs.
actual data (black)

The Power of Big Data
‱In the long past-----You’re stuck in traffic, here’s why
..
‱In the recent past-----You will be stuck in traffic, here’s why

.
‱In the present-----You would have been stuck, but I took care of it
Collaborative Innovation

© 2012 IBM Corporation
The Intelligent Operations Center, Rio de Janeiro, Brazil
The Challenge; Evolve from Reactive to Proactive Operations

History; Flooding in 2010 resulted in 110 deaths.
Proactive emergency response is crucial
Collaborative Innovation

© 2011 IBM Corporation
Dr. Bernard Meyerson

Collaborative Innovation

© 2011 IBM Corporation
“Big Data’s” Impact on Public Safety:
Example; Blue CRUSH in Memphis, TN & Richmond, VA

Memphis Blue CRUSH Map
Memphis Blue CRUSH Map
Blue CRUSH predictive analysis for officer deployment & risk management generated easy-to-read
crime maps every four hours
Richmond, VA: Violent crime decreased in the first year by 32%, another 40% thereafter,
moving Richmond from #5 on the list of the most dangerous US cities to #99
Collaborative Innovation

© 2011 IBM Corporation
What’s
Next?
© 2012 IBM Corporation

Collaborative Innovation
Cognitive Computing
Complex reasoning and interaction extends human cognition
Finance

Enhance decision
support

Healthcare

Surface best protocols
to practitioners

Legal

Suggest defense/
prosecution arguments

Telemarketing

Next generation –
persuasive – call center

How would you leverage a “Tireless Genius” at your side” ?
© 2013 International Business Machines Corporation

24
Thank
You !
ibm.com/smartercities
25

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Seshadri Subbanna Presentation: Driving Collaborative Innovation with Clients in Globally Integrated Organizations

  • 1. Driving Collaborative Innovation with Clients in Globally Integrated Organizations Dr. Seshu Subbanna, Director Innovation and Technology Evaluation IBM Corporation © 2012 IBM Corporation Collaborative Innovation
  • 3. Dynamics: Innovators Must Evolve 1970s Corporate funded Technology transfer 1980s 1990s Collaborative Work on client Team problems Shared agenda Effectiveness Joint Programs 2000s 2010s Create business advantage for clients Industry-focused research Collaborative partnerships Emerging markets Collaborative Research in the Innovation Marketplace Collaborative Innovation - Going Global Centrally Funded Inter-disciplinary collaboration in the market and across the globe Collaborative Innovation © 2012 IBM Corporation
  • 4. Collaboration at Work – The Southern Ontario Smart Computing Innovation Platform UofO Western IBM Canada UofT IBM Canada Software Lab R&D Centre Waterloo UOIT Others McMaster Queen’s HPC & Cloud Infrastructure Small & Medium Enterprises Collaborative Innovation © 2011 IBM Corporation
  • 5. Innovations That Changed History Carbon Nanotubes (2003) Carbon Nanotubes (2003) High Temperature Superconductivity (1987) High Temperature Superconductivity (1987) Cell (2005) Cell (2005) Deep Blue (1997) Deep Blue (1997) Speech Recognition (1971)) Speech Recognition (1971)) Blue Gene/L (2004) Blue Gene/L (2004) Fortran (1957) Fortran (1957) Copper Interconnect Wiring (1997) RISC (1980) RISC (1980) SiGe (1994) SiGe (1994) Watson (2011) Watson (2011) Fractals (1967) Fractals (1967) RAMAC (1956) RAMAC (1956) First Petaflop First Petaflop Supercomputer (2008) Supercomputer (2008) Nano MRI (2009) Nano MRI (2009) One Transistor Memory Cell (1966) One Transistor Memory Cell (1966) Relational Database (1970) Relational Database (1970) Scanning Tunneling Microscope (1986) Scanning Tunneling Microscope (1986) Collaborative Innovation © 2012 IBM Corporation
  • 6. Continuous Innovation; Skills Beyond The “AHA!” Moment Never Undervalue Ongoing Innovation Disk Drives – 50 Years of Scaling – If IBM had not continued to innovate in this field, – Today’s laptop would weigh 
.? – 250,000 Tons x2 Collaborative Innovation © 2012 IBM Corporation
  • 7. Foundation for a Smarter Planet 7 © 2013 IBM Corporation
  • 8. Massive Multimedia is the biggest data wave of all High Audio Text Giga Med Structured data 1990’s 8 Computational Needs Image Tera Sophistication of Analysis Video Expressiveness Peta Data Volume Exa 2000’s 2010’s 2020’s Low Source: IBM Market Insights based on composite sources
  • 9. The True Value of Big Data is in Context Actuarial data Epidemic data Government statistics Patient records Weather history Location risk ... Occupational risk Family history Raw data Travel history Feature extraction metadata Dietary risk ... Personal financial situation Chemical exposure Domain linkages Social relationships Full contextual analytics 9 © 2013 IBM Corporation
  • 10. Data is the New Oil 10 Collaborative Innovation © 2013 IBM Corporation Ann Winbald,
  • 11. Insight = Business Value = Cust Sat, $$, 
 “Organization Insight” 11 Total Possible Insight from organization and externally available data “Every two days now we create as much information as we did from the dawn of civilization up until 2003.” ~ Eric Schmidt, CEO Google Time © 2013 IBM Corporation
  • 12. Insight = Business Value = Cust Sat, $$, 
 “Organization Insight” 12 Total Possible Insight from organization and externally available data Available Insight from Sense-making Algorithms Time © 2013 IBM Corporation
  • 13. Insight = Business Value = Cust Sat, $$, 
 “Organization Insight Gap” 13 Total Possible Insight from organization and externally available data Organization Insight Gap Available Insight from Sense-making Algorithms Time © 2013 IBM Corporation
  • 14. Insight = Business Value = Cust Sat, $$, 
 “Filling The Organization Insight Gap” 14 Total Possible Insight from organization and externally available data ‱ MORE DATA – INTERNAL + EXTERNAL ‱ MORE COMBINATION OF DISPARATE DATA ‱ MULTIMEDIA, UNSTRCUCTURED, ETC ‱ MORE CONTEXT ‱ MORE ANALYTICS TOOLS Available Insight from Sense-making Algorithms Time © 2013 IBM Corporation
  • 15. Global Challenge: Food Eliminating the millions of tons of food thrown away annually in the US and UK could lift more than a billion people out of hunger worldwide Image Source: Sun 15 Collaborative Innovation © 2013 IBM Corporation
  • 16. Global Challenge: Transportation Today there are 1 Billion cars on the road. That number will double in 2020 Congested roadways cost $78 Billion annually in the form of 4.2 Billion lost working hours and 2.9 billion gallons of wasted gas. Collaborative Innovation © 2012 IBM Corporation
  • 17. Global Challenge: Healthcare $475 Billion Estimated U.S. healthcare spending each year on administrative and clinical waste, fraud and abuse and other waste.1 1.5 Million Errors in the way medications are prescribed, delivered and taken harm 1.5 million people in the U.S. every year.2 Collaborative Innovation © 2012 IBM Corporation
  • 18. Integrating real-world data with analytics allows one to be Proactive vs Reactive Operational/ Transactional Insights in Singapore Proactive Road Usage Optimization, GHG emission models Ignorance is NOT bliss Data allows insight, and insight enables foresight Collaborative Innovation Foresight allows one to change the future for the better © 2012 IBM Corporation
  • 19. Can We Really Know the Future? Blue is the prediction, Black is measured 10 minute-ahead volume forecast (blue) at three locations vs. actual data (black) 10 minute-ahead speed forecast (blue) at the same three locations vs. actual data (black) The Power of Big Data ‱In the long past-----You’re stuck in traffic, here’s why
.. ‱In the recent past-----You will be stuck in traffic, here’s why

. ‱In the present-----You would have been stuck, but I took care of it Collaborative Innovation © 2012 IBM Corporation
  • 20. The Intelligent Operations Center, Rio de Janeiro, Brazil The Challenge; Evolve from Reactive to Proactive Operations History; Flooding in 2010 resulted in 110 deaths. Proactive emergency response is crucial Collaborative Innovation © 2011 IBM Corporation
  • 21. Dr. Bernard Meyerson Collaborative Innovation © 2011 IBM Corporation
  • 22. “Big Data’s” Impact on Public Safety: Example; Blue CRUSH in Memphis, TN & Richmond, VA Memphis Blue CRUSH Map Memphis Blue CRUSH Map Blue CRUSH predictive analysis for officer deployment & risk management generated easy-to-read crime maps every four hours Richmond, VA: Violent crime decreased in the first year by 32%, another 40% thereafter, moving Richmond from #5 on the list of the most dangerous US cities to #99 Collaborative Innovation © 2011 IBM Corporation
  • 23. What’s Next? © 2012 IBM Corporation Collaborative Innovation
  • 24. Cognitive Computing Complex reasoning and interaction extends human cognition Finance Enhance decision support Healthcare Surface best protocols to practitioners Legal Suggest defense/ prosecution arguments Telemarketing Next generation – persuasive – call center How would you leverage a “Tireless Genius” at your side” ? © 2013 International Business Machines Corporation 24