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CITIZEN ACT Opening Meeting
  Workshop: All about CSR!
      2nd February 2011
         Gwenaëlle Terras
CITIZEN ACT QUIZZ

  I : How much money is allocated to the market linked to
  the environment in the world?

  Definition : The market linked to the environment include all
  goods and services linked with this sector :

  renewable energies, improvement energetic housing
  conditions efficiency, recycling and management of wastes

  1/ 590 billions of dollars
  2/ 35 billions of dollars
  3/  1370 billions of dollars


  Answer 3 : 1370 billions of dollars.


  .
                                                                 www.citizenact.com
CITIZEN ACT QUIZZ

 II : How much will this sum represent in 2020  :


 1/ It will remain the same
 2/ It will double
 3/ It will decrease

 Answer 2 : It will double

 The market linked to environment may double by 2020 and reach a
 sum of 2740 billions of dollars. It will generate millions of jobs
 according to the report of UNEP (United Nations Environmental
 Programme).




                                                              www.citizenact.com
CITIZEN ACT QUIZZ

  III : What are the Equator Principles ?


  1/ Crossing the Equator line
  2/ A law implemented in Equator
  3/ 10 principles established by financial institutions to evaluate and
  manage environmental and social issues linked to the financing of
  project




 Answer 3 : 10 principles established by financial institutions to
 evaluate and manage environmental and social issues linked
 to the financing of project



                                                                www.citizenact.com
CITIZEN ACT QUIZZ


   IV: What is the average percentage of disable people in a country?

   1/ 10%
   2/ 15%
   3/ 8%




  Answer 1 : 10%




                                                          www.citizenact.com
CITIZEN ACT QUIZZ


  V: How much money is allocated to Socially Responsible Investing
  in the world in 2010?



  1/ 2,8 billion euros
  2/ 15,6 billion euros
  3/ 39,2 billion euros




  Answer : 15,6 billion euros allocated against 7,4 billion euros in 2008



                                                               www.citizenact.com
Table of contents


1. A day in my life of CSR expert
2. Definition
3. CSR and business
4. CSR and banking industry
5. What are the Equator principles
6. Société Générale and CSR
7. Examples of implemented actions
8. Case study




                                     www.citizenact.com
About me…




      A day in my life of CSR
              Expert!




                          www.citizenact.com
Definition

Corporate Responsibility is a concept whereby companies integrate social
  and environmental concerns in their business operations and in their
         interaction with their stakeholders on a voluntary basis


                          SOCIAL    Equitable   ECONOMIC


                                   SUSTAINABLE
                              Liveable       Viable



                                   ENVIRONMENTAL



 "Sustainable development is development that meets the needs of the present
without compromising the ability of future generations to meet their own needs."

                  (Brundtland report, « Our common Future »)

                                                                www.citizenact.com
CSR and banking industry
What are the specific challenges facing the bank?
  Maintaining consumer confidence, ensuring the sound functioning of
  financial and economic systems, contributing towards lasting economic
  and social development
                     Transparency of the activity
                     Clear, accessible, exhaustive information: rates, clauses, etc.
  Transparency       Better understanding of the banking sector and its activities (e.g. tax havens, etc.)
                     Use of funds: what exactly do banks do with their customers' money?
                     Standards with Bâle II and Bâle III
                     The human capital factor: HRM and CSR
                     Ethics and CSR: the aftermath of the financial crisis
  Clients’           Clients’ management
  management         Tailored, ‘personalized’ advice
                     Fair treatment
                     Ensuring the delicate balance that ensures a win-win situation for both bank and customer:
                     is the bank acting in my best interests?
                     Access to and exclusion from banking services
                     Over-indebtedness versus over-cautiousness…

 Responsibility      Responsibility in the investments and financing activities
                     Does the bank offer "green" and/or charity products (that have a positive impact on
                     society) and does it contribute towards the creation of a "green" economy?
                     Does the bank finance (and invest in) activities, projects or businesses that have a negative
                     impact (dirty money, cluster bombs, etc.)?


                                                                                      www.citizenact.com
Société Générale and CSR

5 core priorities

1. a quality approach focused on the customer and a constant
   concern for their satisfaction;

2. a robust system of corporate governance, which is continually being
   adapted to the requirements of society;

3. increasingly robust internal control processes and risk management;

4. a comprehensive compliance policy and the application of ethical
   values, helping to ensure our long-term performance;

5. a culture of innovation and a collective innovation programme
   designed to encourage employees to contribute to the Group’s
   development.


                                                             www.citizenact.com
Société Générale and CSR

How does Société Générale implement CSR:



1. Equator Principles’ implementation (GLFI/EME)
2. Sustainable banking (Green Finance/ fair trade financing / E&S
   criterias…)
3. Carbon market (ORBEO)
4. SRI
5. Supportive products and solidarity-based products
6. Facilitate the access to banking services (BDDF)
7. Support to the creation of a company
8. Micro-finance
9. A responsible management: our HR policy




                                                              www.citizenact.com
Société Générale and CSR

         •   Signature of the Global Compact in 2003
              A joint commitment by a group of companies, UN institutions and civil
                  society focused around universal principles : human rights, labour
                  standards, environment

         •   OECD guidelines for enterprises
              Voluntary principles and standards for responsible business
                 practices: publication of information, anti-corruption measures,
                 taxation, social relationships, consumer protection…

         •   Signatory of the statement by financial institutions on the environment
             and sustainable development (UNEP-FI) (2001)
              Unique international partnership between the United Nations
                 Programme for the Environment and the private banking sector.

         •   Signatory of the Carbon Disclosure Project (CDP) since 2006
              A Rockefeller Philanthropy Advisors initiative supported by the United
                 Nations Programme for the Environment.



                                                                 www.citizenact.com
Société Générale and CSR

         •   Adoption of Equator Principles in 2007
              Principles relating to project finance based on the policies and
                  directives of the World Bank and IFC (International Finance
                  Corporation).

         •   Diversity Charter in France
             Signed in November 2004 alongside 40 major enterprises
             March 2007: Société Générale received the Professional Equality Label

         •   SGAM Paris signatory of Principles for Responsible Investment (PRI)
             in 2006
              Integration of environmental, social and corporate governance
                  issues in the investment decision-making process

         •   Founding member of the Wolfsberg group in 2000
              Global anti-money laundering guidelines

         •   Participation in market working groups (Orse, EpE, Medef, Afep…)



                                                               www.citizenact.com
What are the Equator Principles?


•Equator Principles are : “a financial industry benchmark for determining, assessing
and managing social & environmental risk in project financing”

• Launched in 2003 by ten international banks, EPs have now become a global
standard for project finance

•EPs provide a framework for the environmental and social evaluation of projects:
compliance with IFC social & environmental policies and quantitative environmental
guidelines (outside High Income OECD countries)

• A voluntary agreement, but “Equator has teeth”: Adopters agree that they “will not
provide loans directly to projects where the borrower will not or is unable to comply with
our environmental and social policies and procedures”.

• November 2010, EP has been adopted by around 70 banks




                                                                         www.citizenact.com
What are the EPs requirements ? (1/3)

            Project financing (non recourse) with project costs > 10MUSD
            Project financings covering new, expansion or upgrade of existing
 Scope       projects which significantly change the nature or degree of existing
             impact




            Screen the level of social & environmental risk associated with all
             applicable project financings and assign a risk category:
               Category A – Projects with potential significant adverse social or
                 environmental impacts that are diverse, irreversible or
                 unprecedented
 How ?         Category B – Projects with potential limited adverse social or
                 environmental impacts that are few in number, generally site-
                 specific, largely reversible and readily addressed through mitigation
                 measures
               Category C – Projects with minimal or no social or environmental
                 impacts

                                                                     www.citizenact.com
What are the EPs requirements ? (2/3)

            For projects in high-income OECD Countries:
              Comply with assessment processes, requirements and standards
                 of local regulations


How ?  For projects in non-OECD, and those in OECD but not high-
        income countries:
and
         • In addition to compliance with local regulations (or as required
Where ?
                 by local regulations), complete a Environmental and Social
                 Impact Assessment (ESIA)

              • ESIA has to reflect IFC Performance Standards and IFC
                Environmental Health and Safety Guidelines (IE review and gap
                analysis)

              • Measures to be implemented to ensure compliance will be
                structured in an Environmental and Social Action Plan (ESAP)

              • The ESAP will be covenanted to the loan documentation



                                                                    www.citizenact.com
What are the EPs requirements ? (3/3)


         •   Environment & Social issues covered by the standards :
              -Community: Health, Safety, Resettlement, Indigenous people,
                 Cultural property…
              -Environment: Ecology, Biodiversity and Natural habitats, Efficient
What ?           use of natural resources, Hydrology, Air, Water, Soil pollution…
              -Labour: Occupational Health & Safety, Child labour, Forced labour…

         •   Consultation / Disclosure
              -At the project level: consultation of local communities ; for the
                 most sensitive projects, establishment of a grievance mechanism

              -For each EPFI, reporting requirement: report publicly the EP
                 implementation process and the number of projects reviewed at
                 least annually

         •   Independent review and monitoring for the most sensitive projects




                                                                  www.citizenact.com
Implemented action




                     www.citizenact.com
Case study : LNG Project in Middle East




                                          www.citizenact.com
Case study : LNG Project in Middle East




                                          www.citizenact.com
Case study : LNG Project in Middle East




                                          www.citizenact.com
Case study : LNG Project in Middle East

     Caractéristiques :
               •LNG pipeline of 320 km – 1m diameter
     •LNG Plant 7mt/year
     •Harbour
     •12 000 workers for construction; 1100 for operation

    Documentation E&S :
     •ESIA
     •ESMP + Contractor Control Management Plan
     •Lender’s Independent Review

    Follow up:
     •Quaterly monitoring during construction
     •Annualy during operation




                                                            www.citizenact.com
Case study : LNG Project in Middle East

     Construction impacts:

        •On terrestrial environment
        •On marine environment
        •On local population and cultural heritage

    Exploitation :
       •Air & noise emission
       •Wastewater effluents & Waste
       •Emergency Response Plan




                                                     www.citizenact.com
Case study : LNG Project in Middle East
- Coral reef transplantation

     Marine ecosystem: coral reefs and a diverse fish
    population.

        Main potential construction impacts: potential
        increase in seawater turbidity




                                                          www.citizenact.com
Case study : LNG Project in Middle East
- Coral reef transplantation

  Mitigation measures:
  - Use of Silt Curtains
  - Corals transplantation to preserve corals in areas where
  construction impact cannot be avoided.

  Monitoring Process:
  •Daily site monitoring by marine contractors (water quality,
  qualitative coral conditions, etc).
  •Regular water quality sampling
  •In depth bi-monthly missions to check coral health and diversity
  against internationally accepted statistical criteria.
  •Regular monitoring missions by the Local Authorities Monitoring
  Team

  Results: overall, survival of corals one year after transplantation
  was 91%.


                                                                 www.citizenact.com
Contact



               Gwénaëlle TERRAS
                Société Générale

          Corporate Investment Banking
                 GLFI/EME/ENV

               +33 (0)1 58 98 52 63
            gwenaelle.terras@sgcib.com




                                         www.citizenact.com

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All about CSR

  • 1. CITIZEN ACT Opening Meeting Workshop: All about CSR! 2nd February 2011 Gwenaëlle Terras
  • 2. CITIZEN ACT QUIZZ I : How much money is allocated to the market linked to the environment in the world? Definition : The market linked to the environment include all goods and services linked with this sector : renewable energies, improvement energetic housing conditions efficiency, recycling and management of wastes 1/ 590 billions of dollars 2/ 35 billions of dollars 3/  1370 billions of dollars Answer 3 : 1370 billions of dollars. . www.citizenact.com
  • 3. CITIZEN ACT QUIZZ II : How much will this sum represent in 2020  : 1/ It will remain the same 2/ It will double 3/ It will decrease Answer 2 : It will double The market linked to environment may double by 2020 and reach a sum of 2740 billions of dollars. It will generate millions of jobs according to the report of UNEP (United Nations Environmental Programme). www.citizenact.com
  • 4. CITIZEN ACT QUIZZ III : What are the Equator Principles ? 1/ Crossing the Equator line 2/ A law implemented in Equator 3/ 10 principles established by financial institutions to evaluate and manage environmental and social issues linked to the financing of project Answer 3 : 10 principles established by financial institutions to evaluate and manage environmental and social issues linked to the financing of project www.citizenact.com
  • 5. CITIZEN ACT QUIZZ IV: What is the average percentage of disable people in a country? 1/ 10% 2/ 15% 3/ 8% Answer 1 : 10% www.citizenact.com
  • 6. CITIZEN ACT QUIZZ V: How much money is allocated to Socially Responsible Investing in the world in 2010? 1/ 2,8 billion euros 2/ 15,6 billion euros 3/ 39,2 billion euros Answer : 15,6 billion euros allocated against 7,4 billion euros in 2008 www.citizenact.com
  • 7. Table of contents 1. A day in my life of CSR expert 2. Definition 3. CSR and business 4. CSR and banking industry 5. What are the Equator principles 6. Société Générale and CSR 7. Examples of implemented actions 8. Case study www.citizenact.com
  • 8. About me… A day in my life of CSR Expert! www.citizenact.com
  • 9. Definition Corporate Responsibility is a concept whereby companies integrate social and environmental concerns in their business operations and in their interaction with their stakeholders on a voluntary basis SOCIAL Equitable ECONOMIC SUSTAINABLE Liveable Viable ENVIRONMENTAL "Sustainable development is development that meets the needs of the present without compromising the ability of future generations to meet their own needs." (Brundtland report, « Our common Future ») www.citizenact.com
  • 10. CSR and banking industry What are the specific challenges facing the bank? Maintaining consumer confidence, ensuring the sound functioning of financial and economic systems, contributing towards lasting economic and social development Transparency of the activity Clear, accessible, exhaustive information: rates, clauses, etc. Transparency Better understanding of the banking sector and its activities (e.g. tax havens, etc.) Use of funds: what exactly do banks do with their customers' money? Standards with Bâle II and Bâle III The human capital factor: HRM and CSR Ethics and CSR: the aftermath of the financial crisis Clients’ Clients’ management management Tailored, ‘personalized’ advice Fair treatment Ensuring the delicate balance that ensures a win-win situation for both bank and customer: is the bank acting in my best interests? Access to and exclusion from banking services Over-indebtedness versus over-cautiousness… Responsibility Responsibility in the investments and financing activities Does the bank offer "green" and/or charity products (that have a positive impact on society) and does it contribute towards the creation of a "green" economy? Does the bank finance (and invest in) activities, projects or businesses that have a negative impact (dirty money, cluster bombs, etc.)? www.citizenact.com
  • 11. Société Générale and CSR 5 core priorities 1. a quality approach focused on the customer and a constant concern for their satisfaction; 2. a robust system of corporate governance, which is continually being adapted to the requirements of society; 3. increasingly robust internal control processes and risk management; 4. a comprehensive compliance policy and the application of ethical values, helping to ensure our long-term performance; 5. a culture of innovation and a collective innovation programme designed to encourage employees to contribute to the Group’s development. www.citizenact.com
  • 12. Société Générale and CSR How does Société Générale implement CSR: 1. Equator Principles’ implementation (GLFI/EME) 2. Sustainable banking (Green Finance/ fair trade financing / E&S criterias…) 3. Carbon market (ORBEO) 4. SRI 5. Supportive products and solidarity-based products 6. Facilitate the access to banking services (BDDF) 7. Support to the creation of a company 8. Micro-finance 9. A responsible management: our HR policy www.citizenact.com
  • 13. Société Générale and CSR • Signature of the Global Compact in 2003 A joint commitment by a group of companies, UN institutions and civil society focused around universal principles : human rights, labour standards, environment • OECD guidelines for enterprises Voluntary principles and standards for responsible business practices: publication of information, anti-corruption measures, taxation, social relationships, consumer protection… • Signatory of the statement by financial institutions on the environment and sustainable development (UNEP-FI) (2001) Unique international partnership between the United Nations Programme for the Environment and the private banking sector. • Signatory of the Carbon Disclosure Project (CDP) since 2006 A Rockefeller Philanthropy Advisors initiative supported by the United Nations Programme for the Environment. www.citizenact.com
  • 14. Société Générale and CSR • Adoption of Equator Principles in 2007 Principles relating to project finance based on the policies and directives of the World Bank and IFC (International Finance Corporation). • Diversity Charter in France Signed in November 2004 alongside 40 major enterprises March 2007: Société Générale received the Professional Equality Label • SGAM Paris signatory of Principles for Responsible Investment (PRI) in 2006 Integration of environmental, social and corporate governance issues in the investment decision-making process • Founding member of the Wolfsberg group in 2000 Global anti-money laundering guidelines • Participation in market working groups (Orse, EpE, Medef, Afep…) www.citizenact.com
  • 15. What are the Equator Principles? •Equator Principles are : “a financial industry benchmark for determining, assessing and managing social & environmental risk in project financing” • Launched in 2003 by ten international banks, EPs have now become a global standard for project finance •EPs provide a framework for the environmental and social evaluation of projects: compliance with IFC social & environmental policies and quantitative environmental guidelines (outside High Income OECD countries) • A voluntary agreement, but “Equator has teeth”: Adopters agree that they “will not provide loans directly to projects where the borrower will not or is unable to comply with our environmental and social policies and procedures”. • November 2010, EP has been adopted by around 70 banks www.citizenact.com
  • 16. What are the EPs requirements ? (1/3)  Project financing (non recourse) with project costs > 10MUSD  Project financings covering new, expansion or upgrade of existing Scope projects which significantly change the nature or degree of existing impact  Screen the level of social & environmental risk associated with all applicable project financings and assign a risk category:  Category A – Projects with potential significant adverse social or environmental impacts that are diverse, irreversible or unprecedented How ?  Category B – Projects with potential limited adverse social or environmental impacts that are few in number, generally site- specific, largely reversible and readily addressed through mitigation measures  Category C – Projects with minimal or no social or environmental impacts www.citizenact.com
  • 17. What are the EPs requirements ? (2/3)  For projects in high-income OECD Countries: Comply with assessment processes, requirements and standards of local regulations How ?  For projects in non-OECD, and those in OECD but not high- income countries: and • In addition to compliance with local regulations (or as required Where ? by local regulations), complete a Environmental and Social Impact Assessment (ESIA) • ESIA has to reflect IFC Performance Standards and IFC Environmental Health and Safety Guidelines (IE review and gap analysis) • Measures to be implemented to ensure compliance will be structured in an Environmental and Social Action Plan (ESAP) • The ESAP will be covenanted to the loan documentation www.citizenact.com
  • 18. What are the EPs requirements ? (3/3) • Environment & Social issues covered by the standards : -Community: Health, Safety, Resettlement, Indigenous people, Cultural property… -Environment: Ecology, Biodiversity and Natural habitats, Efficient What ? use of natural resources, Hydrology, Air, Water, Soil pollution… -Labour: Occupational Health & Safety, Child labour, Forced labour… • Consultation / Disclosure -At the project level: consultation of local communities ; for the most sensitive projects, establishment of a grievance mechanism -For each EPFI, reporting requirement: report publicly the EP implementation process and the number of projects reviewed at least annually • Independent review and monitoring for the most sensitive projects www.citizenact.com
  • 19. Implemented action www.citizenact.com
  • 20. Case study : LNG Project in Middle East www.citizenact.com
  • 21. Case study : LNG Project in Middle East www.citizenact.com
  • 22. Case study : LNG Project in Middle East www.citizenact.com
  • 23. Case study : LNG Project in Middle East  Caractéristiques : •LNG pipeline of 320 km – 1m diameter •LNG Plant 7mt/year •Harbour •12 000 workers for construction; 1100 for operation Documentation E&S : •ESIA •ESMP + Contractor Control Management Plan •Lender’s Independent Review Follow up: •Quaterly monitoring during construction •Annualy during operation www.citizenact.com
  • 24. Case study : LNG Project in Middle East  Construction impacts: •On terrestrial environment •On marine environment •On local population and cultural heritage Exploitation : •Air & noise emission •Wastewater effluents & Waste •Emergency Response Plan www.citizenact.com
  • 25. Case study : LNG Project in Middle East - Coral reef transplantation  Marine ecosystem: coral reefs and a diverse fish population. Main potential construction impacts: potential increase in seawater turbidity www.citizenact.com
  • 26. Case study : LNG Project in Middle East - Coral reef transplantation Mitigation measures: - Use of Silt Curtains - Corals transplantation to preserve corals in areas where construction impact cannot be avoided. Monitoring Process: •Daily site monitoring by marine contractors (water quality, qualitative coral conditions, etc). •Regular water quality sampling •In depth bi-monthly missions to check coral health and diversity against internationally accepted statistical criteria. •Regular monitoring missions by the Local Authorities Monitoring Team Results: overall, survival of corals one year after transplantation was 91%. www.citizenact.com
  • 27. Contact Gwénaëlle TERRAS Société Générale Corporate Investment Banking GLFI/EME/ENV +33 (0)1 58 98 52 63 gwenaelle.terras@sgcib.com www.citizenact.com