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Creating a Brighter Future                                                                                                        Customer Case Study




UK College unveils new commercial model and technology showcase for delivering 21st-century education.


                                                                  Challenge
  EXECUTIVE SUMMARY
                                                                  When the MG Rover plant in Longbridge was closed in 2005, it marked the end of
                                                                  an era for UK car manufacturing. Around 6300 workers lost their jobs, with several
  Customer Name: Bournville College
                                                                  thousand more affected in the supply chain. The scale of the job losses in an already
  Industry: Education                                             economically disadvantaged region had a profound effect on the local community.
                                                                  With the manufacturing industry in general decline, many people struggled to find
  Location: UK
                                                                  alternative employment.
  Number of Employees: 450 staff and
  15,000 students
                                                                  Several years on, a spectacular transformation is under way. At the heart of this bold
                                                                  regeneration program is Bournville College, a brand new £66 million campus and
  Challenge                                                       springboard for developing talent and helping people to get back to work.
  •	Build greenfield college that will help
    develop talent and get people back to work                    Norman Cave, principal for Bournville College, says: “We saw a fantastic opportunity
                                                                  to consolidate three existing campuses and relocate to an inspirational learning
  •	Get best return from central funding and
    limited budgets                                               environment. This 21st-century education facility would provide the skills and
                                                                  knowledge required by businesses, the local community, adults and young learners.”
  Solution
  •	Cisco Borderless Network Architecture                         Partnership was a central part of this strategy. To help bring its vision to life, the
                                                                  college worked closely with the Learning and Skills Council to secure government
  •	Cisco Collaboration Applications
                                                                  funding for the redevelopment. The next step was to acquire state-of-the-art
  •	Cisco Capital Financing Solution                              technology, while obtaining the best possible value for money and commercial terms.
  Results                                                         “Cisco was an obvious choice,” says Taz Hussain, IT manager for Bournville College.
  •	Anytime, anywhere access to people, tools                     “Our previous IT estate was built on a Cisco networking foundation, and we always
    and information                                               found their technical support to be excellent.”
  •	Easier to attract lecturers and grow revenues
    from UK and international students                            Solution
                                                                  Working closely with its Cisco account manager, Bournville College was able to
  •	Improved cash flow management with
    earlier delivery of benefits
                                                                  tap into a vast pool of technical and commercial expertise. Faced with a very
                                                                  aggressive timescale (the new campus had to be up and running in just 12 months)
                                                                  the college’s IT team accelerated the planning process, using validated architectural
                                                                  blueprints for delivering what Cisco refers to as Connected Learning.




© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.	                                             Page 1 of 4
Customer Case Study


“Cisco was an obvious                                             Based on the design principles of a Cisco® Borderless Network, the solution
 choice. Our previous                                             provides a secure, reliable wired and wireless platform from which faculty, staff,
                                                                  and students can instantly access information and learning tools.
 IT estate was built on
 a Cisco networking                                               The college has taken advantage of Power over Ethernet (PoE) functionality
 foundation, and we always                                        embedded within the IP network to power and centrally manage over 400 doors
                                                                  and associated security card readers. “Using the Cisco Borderless Network and
 found their technical                                            integrating it with Cisco Physical Security solutions helped to consolidate security
 support to be excellent.”                                        systems and endpoints, which was a massive advantage,” says the college’s IT
                                                                  consultant, Darren Hill.
Taz Hussain
IT Manager
                                                                  Building on the core foundation, the college has introduced various collaboration
Bournville College                                                tools to build out the connected learning vision. These tools include Cisco IP
                                                                  Telephony, WebEx®, and Show and Share®. Bournville are also leading the way in
                                                                  further education by being the first UK college to deploy Cisco TelePresence®.

                                                                  By utilising Cisco Capital®, the college made budgets stretch much further. “Our
                                                                  account manager introduced us to Cisco Capital,” says Hussain. “They helped
                                                                  to develop a finance solution that covered everything: hardware, software, and
                                                                  implementation costs. This effectively allowed us to fund much-needed video and
                                                                  rich media solutions, along with essential learning aids such as whiteboards and
                                                                  Moodle software.”

                                                                  By selecting a financial lease from Cisco Capital, Bournville benefits from an
                                                                  attractive interest rate and the ability to spread costs over a number of years.

                                                                  Results
                                                                  Bournville College has created a connected and mobile learning environment
                                                                  where students and staff can thrive.

                                                                  Cisco WebEx provides a natural fit with e-learning. Lectures can now be broadcast
                                                                  to hundreds of students, wherever they are located, as well as recorded for future
                                                                  playback. In addition to delivering targeted video content and enabling students
                                                                  to showcase projects, Cisco Show and Share provides a central repository for
                                                                  educational videos and recorded lectures and a forum for class discussion on
                                                                  this content.

                                                                  The Digital Media Signage, another component of the video media suite, has also
                                                                  improved communications with staff, students, and visitors by using digital signage to
                                                                  deliver up-to-the minute campus information and details of emergency procedures.

                                                                  “Lecturers have greater choice in how they can deliver educational content,” says
                                                                  Paul Bristow, assistant principal, Learner Services for Bournville College. “It’s easier
                                                                  for students to get online to upload and download information and materials, or
                                                                  share problems and learning outcomes. They can also use their mobile devices to
                                                                  store and re-play lectures, or to work outside the classroom.”

                                                                  As well as supporting collaboration with other institutions and partners, Cisco
                                                                  TelePresence offers a potential revenue stream from local businesses that cannot
                                                                  afford their own high-definition video conferencing facilities.

                                                                  Formal recognition of Bournville’s achievements has been acknowledged by a
                                                                  recent OFSTED report: “The college’s collaborative work with the local community,
                                                                  specialist agencies, schools, the local authority and employers is highly successful.
                                                                  Through a wide range of productive partnerships, provision is arranged to meet most
                                                                  learners’ needs. In particular, the college works closely with partners to ensure that
                                                                  learners can acquire appropriate employment skills in new areas of work following
                                                                  significant changes to the traditional structure of local industry.”




© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information..	                                                Page 2 of 4
Customer Case Study


“Cisco Capital helped us to                                       This success owes much to brilliant foresight, backed with sound business acumen.
 realise many benefits from                                       “Cisco Capital helped us to realise many benefits from day one,” says Cave. “We
                                                                  were able to acquire the technology we needed, when we needed it, using the most
 day one. We were able to                                         beneficial commercial terms possible.”
 acquire the technology we
 needed, when we needed                                           Compared to the previous situation, the new campus has tighter security and lower
                                                                  running costs. “Using PoE to power up security cameras and door access systems
 it, using the most beneficial                                    has saved a small fortune on cabling,” says Hussain. “We have a more standardized
 commercial terms possible.”                                      and centralized approach for managing IT, and we expect to see a financial upside
                                                                  here as well.”
Norman Cave
Principal                                                         Next Steps
Bournville College                                                In the future, operating costs, along with the college’s carbon footprint, could be
                                                                  reduced further still. Embedded within Cisco Catalyst® switches, EnergyWise allows
                                                                  IT and facilities management to power-down networked devices, reducing energy
                                                                  consumption and giving the management team the ability to measure and report on
                                                                  energy usage of these devices. “Using the network to help ‘green’ the campus offers
                                                                  huge cost savings, for example, by powering down monitors, PCs and wireless
                                                                  devices at night, or putting PCs and IP phones into sleep state during the day when
                                                                  users are away from their desks,” says Hill.

                                                                  To help develop tomorrow’s IT professionals, the college is exploring the possibility
                                                                  of setting up a Cisco Networking Academy®. This global education program enables
                                                                  students to develop the foundational ICT skills needed to design, build, and
                                                                  manage networks.




                                                                  For More Information
                                                                  For further information on Cisco architectures and solutions for education, please
                                                                  go to: www.cisco.com/go/education

                                                                  Details of Cisco Capital financing solutions are available at:
                                                                  www.cisco.com/go/ciscocapital

                                                                  To find out more about Bournville College, please go to: www.bournville.ac.uk




© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information..	                                            Page 3 of 4
Customer Case Study


                                                                  Product List
                                                                  Physical Security
                                                                  •	Cisco Physical Security solutions, including Access Control
                                                                  Routing and Switching
                                                                  •	Cisco Catalyst 2960-S, 4948E, and 6509 Series Switches
                                                                  Security and VPN
                                                                  •	Cisco IronPort® S370 Web Security Appliance
                                                                  •	Cisco ASA 5585 Adaptive Security Appliance
                                                                  •	Cisco IPS 4260 Security Sensors
                                                                  Video
                                                                  •	Cisco Show and Share
                                                                  •	Cisco Digital Media Manager
                                                                  •	Cisco Digital Media Player 4400G
                                                                  •	Cisco Pro 100 LCD Screens
                                                                  •	Cisco MXE Media Experience Engine
                                                                  Voice and Unified Communications
                                                                  •	Cisco Unified Communications Manager 7.1
                                                                  •	Cisco IP phones 97911G, 7965, 9971, and 7925G
                                                                  •	Cisco 2821 Voice Bundle
                                                                  •	Cisco Show and Share
                                                                  •	Cisco WebEx
                                                                  Wireless
                                                                  •	Cisco Context Awareness
                                                                  •	Cisco Aironet® 1142 and 1262 Series Access Points
                                                                  •	Cisco 4400 Series Wireless LAN Controllers




Americas Headquarters                                   Asia Pacific Headquarters                        Europe Headquarters
Cisco Systems, Inc.                                     Cisco Systems (USA) Pte. Ltd.                    Cisco Systems International BV Amsterdam,
San Jose, CA                                            Singapore                                        The Netherlands

Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go
to this URL: www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply
a partnership relationship between Cisco and any other company. (1110R)

© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.. 	            Printed in the UK	   ES/11701/1211	      Page 4 of 4

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Bournville College -Cisco

  • 1. Creating a Brighter Future Customer Case Study UK College unveils new commercial model and technology showcase for delivering 21st-century education. Challenge EXECUTIVE SUMMARY When the MG Rover plant in Longbridge was closed in 2005, it marked the end of an era for UK car manufacturing. Around 6300 workers lost their jobs, with several Customer Name: Bournville College thousand more affected in the supply chain. The scale of the job losses in an already Industry: Education economically disadvantaged region had a profound effect on the local community. With the manufacturing industry in general decline, many people struggled to find Location: UK alternative employment. Number of Employees: 450 staff and 15,000 students Several years on, a spectacular transformation is under way. At the heart of this bold regeneration program is Bournville College, a brand new £66 million campus and Challenge springboard for developing talent and helping people to get back to work. • Build greenfield college that will help develop talent and get people back to work Norman Cave, principal for Bournville College, says: “We saw a fantastic opportunity to consolidate three existing campuses and relocate to an inspirational learning • Get best return from central funding and limited budgets environment. This 21st-century education facility would provide the skills and knowledge required by businesses, the local community, adults and young learners.” Solution • Cisco Borderless Network Architecture Partnership was a central part of this strategy. To help bring its vision to life, the college worked closely with the Learning and Skills Council to secure government • Cisco Collaboration Applications funding for the redevelopment. The next step was to acquire state-of-the-art • Cisco Capital Financing Solution technology, while obtaining the best possible value for money and commercial terms. Results “Cisco was an obvious choice,” says Taz Hussain, IT manager for Bournville College. • Anytime, anywhere access to people, tools “Our previous IT estate was built on a Cisco networking foundation, and we always and information found their technical support to be excellent.” • Easier to attract lecturers and grow revenues from UK and international students Solution Working closely with its Cisco account manager, Bournville College was able to • Improved cash flow management with earlier delivery of benefits tap into a vast pool of technical and commercial expertise. Faced with a very aggressive timescale (the new campus had to be up and running in just 12 months) the college’s IT team accelerated the planning process, using validated architectural blueprints for delivering what Cisco refers to as Connected Learning. © 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 1 of 4
  • 2. Customer Case Study “Cisco was an obvious Based on the design principles of a Cisco® Borderless Network, the solution choice. Our previous provides a secure, reliable wired and wireless platform from which faculty, staff, and students can instantly access information and learning tools. IT estate was built on a Cisco networking The college has taken advantage of Power over Ethernet (PoE) functionality foundation, and we always embedded within the IP network to power and centrally manage over 400 doors and associated security card readers. “Using the Cisco Borderless Network and found their technical integrating it with Cisco Physical Security solutions helped to consolidate security support to be excellent.” systems and endpoints, which was a massive advantage,” says the college’s IT consultant, Darren Hill. Taz Hussain IT Manager Building on the core foundation, the college has introduced various collaboration Bournville College tools to build out the connected learning vision. These tools include Cisco IP Telephony, WebEx®, and Show and Share®. Bournville are also leading the way in further education by being the first UK college to deploy Cisco TelePresence®. By utilising Cisco Capital®, the college made budgets stretch much further. “Our account manager introduced us to Cisco Capital,” says Hussain. “They helped to develop a finance solution that covered everything: hardware, software, and implementation costs. This effectively allowed us to fund much-needed video and rich media solutions, along with essential learning aids such as whiteboards and Moodle software.” By selecting a financial lease from Cisco Capital, Bournville benefits from an attractive interest rate and the ability to spread costs over a number of years. Results Bournville College has created a connected and mobile learning environment where students and staff can thrive. Cisco WebEx provides a natural fit with e-learning. Lectures can now be broadcast to hundreds of students, wherever they are located, as well as recorded for future playback. In addition to delivering targeted video content and enabling students to showcase projects, Cisco Show and Share provides a central repository for educational videos and recorded lectures and a forum for class discussion on this content. The Digital Media Signage, another component of the video media suite, has also improved communications with staff, students, and visitors by using digital signage to deliver up-to-the minute campus information and details of emergency procedures. “Lecturers have greater choice in how they can deliver educational content,” says Paul Bristow, assistant principal, Learner Services for Bournville College. “It’s easier for students to get online to upload and download information and materials, or share problems and learning outcomes. They can also use their mobile devices to store and re-play lectures, or to work outside the classroom.” As well as supporting collaboration with other institutions and partners, Cisco TelePresence offers a potential revenue stream from local businesses that cannot afford their own high-definition video conferencing facilities. Formal recognition of Bournville’s achievements has been acknowledged by a recent OFSTED report: “The college’s collaborative work with the local community, specialist agencies, schools, the local authority and employers is highly successful. Through a wide range of productive partnerships, provision is arranged to meet most learners’ needs. In particular, the college works closely with partners to ensure that learners can acquire appropriate employment skills in new areas of work following significant changes to the traditional structure of local industry.” © 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.. Page 2 of 4
  • 3. Customer Case Study “Cisco Capital helped us to This success owes much to brilliant foresight, backed with sound business acumen. realise many benefits from “Cisco Capital helped us to realise many benefits from day one,” says Cave. “We were able to acquire the technology we needed, when we needed it, using the most day one. We were able to beneficial commercial terms possible.” acquire the technology we needed, when we needed Compared to the previous situation, the new campus has tighter security and lower running costs. “Using PoE to power up security cameras and door access systems it, using the most beneficial has saved a small fortune on cabling,” says Hussain. “We have a more standardized commercial terms possible.” and centralized approach for managing IT, and we expect to see a financial upside here as well.” Norman Cave Principal Next Steps Bournville College In the future, operating costs, along with the college’s carbon footprint, could be reduced further still. Embedded within Cisco Catalyst® switches, EnergyWise allows IT and facilities management to power-down networked devices, reducing energy consumption and giving the management team the ability to measure and report on energy usage of these devices. “Using the network to help ‘green’ the campus offers huge cost savings, for example, by powering down monitors, PCs and wireless devices at night, or putting PCs and IP phones into sleep state during the day when users are away from their desks,” says Hill. To help develop tomorrow’s IT professionals, the college is exploring the possibility of setting up a Cisco Networking Academy®. This global education program enables students to develop the foundational ICT skills needed to design, build, and manage networks. For More Information For further information on Cisco architectures and solutions for education, please go to: www.cisco.com/go/education Details of Cisco Capital financing solutions are available at: www.cisco.com/go/ciscocapital To find out more about Bournville College, please go to: www.bournville.ac.uk © 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.. Page 3 of 4
  • 4. Customer Case Study Product List Physical Security • Cisco Physical Security solutions, including Access Control Routing and Switching • Cisco Catalyst 2960-S, 4948E, and 6509 Series Switches Security and VPN • Cisco IronPort® S370 Web Security Appliance • Cisco ASA 5585 Adaptive Security Appliance • Cisco IPS 4260 Security Sensors Video • Cisco Show and Share • Cisco Digital Media Manager • Cisco Digital Media Player 4400G • Cisco Pro 100 LCD Screens • Cisco MXE Media Experience Engine Voice and Unified Communications • Cisco Unified Communications Manager 7.1 • Cisco IP phones 97911G, 7965, 9971, and 7925G • Cisco 2821 Voice Bundle • Cisco Show and Share • Cisco WebEx Wireless • Cisco Context Awareness • Cisco Aironet® 1142 and 1262 Series Access Points • Cisco 4400 Series Wireless LAN Controllers Americas Headquarters Asia Pacific Headquarters Europe Headquarters Cisco Systems, Inc. Cisco Systems (USA) Pte. Ltd. Cisco Systems International BV Amsterdam, San Jose, CA Singapore The Netherlands Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R) © 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.. Printed in the UK ES/11701/1211 Page 4 of 4