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             Next-Generation Content Delivery
             Services
             Case for a CDN Federations
             www.cisco.com/go/ibsg/serviceprovider

              Scott Puopolo, Vice President and Global Head
              Cisco Internet Business Solutions Group (IBSG)
              26 October 2011


Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved.   Cisco Confidential   Internet Business Solutions Group   1
Agenda

                     Market dynamics
                     Move to next-generation content services
                     CDN federation and feedback from initial trials
                     Conclusions




Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved.   Cisco Confidential   Internet Business Solutions Group   2
Market Dynamics
              Consumer                                                   Broadcasters                        CE/Over The Top                    Service Provider
              Behavior                                                    and Media


        Video = 91% of consumer                                       New distribution platform &                                                    Multi-screen offering
            IP traffic by 2014                                           interactive content –
                                                                        Sky Sport TV on iPad /
                                                                                                             Device proliferation                   becoming table stakes

                                                                        RTL on iPhone & iPad
                      20%




                                                                         New business models –
           Netflix = 20% of US
                                                                        Hulu 2009 revenue: $100M
          downstream internet
                                                                      1st half 2010 revenue: $100M             Building application &
          traffic in peak times
                                                                                                               content eco-systems
                                                                                                                                                   Traffic Explosion




       Online Video Snacking
         11.4 Hour /month                                                                                         New Streaming
                                                                               HbbTV                           subscription services            23 GB/Month per sub online
                                                                                                                                                         video
             Source: Cisco IBSG, 2011
Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved.                     Cisco Confidential                      Internet Business Solutions Group            3
Move to Next-Generation
             Content Services
            Content Delivery
              SPs are deploying their own content delivery services,
                      with two objectives:
                      – To enable media and content providers to offer their customers a better
                        Quality of Experience
                      – To reduce network traffic costs generated by over-the-top (OTT) video

              This approach offers SPs advantages over reselling
                      existing CDN services:
                      – Enables different business models and differentiated services
                      – Links to other network and QoS services that the SP offers
                      – Allows SPs to use same CDN infrastructure for their own video offers
                      – Provides a platform to sell additional value added services to media and
                        content providers

             Source: Cisco IBSG, 2011
Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved.   Cisco Confidential   Internet Business Solutions Group   4
Move to Next-Generation
             Content Services
            Platform for Additional Value-Added Content Services
       ExampleServices
       Publish and manage                                             Metadata creation, encoding on multiple formats, entitlement
       content
       Multiscreen delivery                                           Support for multiple players, multiple formats (iPad, Android, PC, TV,
                                                                      Connected TV, game consoles)
       Distribution control                                           Content time-windowing, geographic filtering, URLsigning for
                                                                      authorization, localization
       CDN multicasting                                               Live events and VODcontent andpre-positioning

       Video QoS                                                      Tiered services with different quality: “best effort,” “premium”, etc,

       Adaptive bit rate                                              • Support forproprietary implementation + emerging standards
                                                                      • Reporting on final delivery for analytics, accounting
       Mobile video                                                   Optimization; e.g. W-Fi handover, video encoding adaptation, trigger
       optimization                                                   video encoding quality

       Ad insertion                                                   • Ads servers, advertising ingestion
                                                                      • Usage and data collect to enable precision advertising
       Reporting and                                                  Reconciliation of multiple logs, aggregate and process data, provide
       analytics                                                      multi-dimension visibility
         Source: Cisco IBSG, 2011
Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved.               Cisco Confidential              Internet Business Solutions Group   5
Move to Next-Generation
               Content Services
              Videoscape Architecture as an Illustration
                                                                                        Videoscape Enabled Services

                                          Content MGT                                       Live / Linear          On-Demand          Cloud DVR
     TV Schedules
                                             Unified CMS
                                                                                           Cross Screen             Companion         …         …
                                              Entitlement
                                                                                                                                                                           Home
 Unmanaged VOD                                  Publisher                                         Content Distribution                                                              STB
                                                                                                                                                    Cable,
                                                                                                                                     Edge           xDSL,
                                                                                                                                   Routing &                                   Connected
                                                                                                                                                    FTTH                       TV, PC &
                                          Media Acquisition                                          Service / Proximity Routing   Caching
                                                                                                                                     Tier                                        Tablet
                                             IP Video                                                                                                                          Soft Client
    Managed VOD                            Compression                                          CDN Tier            CDN Tier
                                                                                              (Data Center)        (Core / Aggr
                                              ABR                                                                    Routing)
OTA/Sat/Network                             Encoders                     Virtual                                                                                           On the Go
           Linear TV
                                                                         Origin
                                                                        Services                                                                                               Notebook &
                                           Encapsulator                                                                                                                          Tablet
                                                                                                                                                     3G/4G
                                                                                                                                                     & WiFi                    Soft Client
                                                DRM                                           CDS Content
                                                                                               Acquisition         CDS Cache         CDS
                                              Packager                                                                                                                         Smartphone/
                                                                                                                                   Streamer
                                                                                                                                                                                 Tablet
                                                   Mobile Content                                                     Mobile                                                    Soft Client
           Unknown                                Adaptation Engine                                                 Video GW

                                                                                    Advanced             Reporting                 Recommen             Social
                                                                                    Advertising          & Analytics                dations            Networks
                                    Conductor
                                                                                              Session               Connection          Device                  Client
                                                                        Alert Manager
                                                                                              Manager                Manager           Manager               Frameworks


                                                                                             End to End System Management
  Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved.                       Cisco Confidential                         Internet Business Solutions Group                  6
CDN Federation: What Is It?

               Issue
                         Media and content providers want better content delivery services without
                          being limited by the footprint of a particular SP

               Solution
                         Open multi-footprint content delivery capability built from resources
                          owned and operated by autonomous members

               Potential Benefits
                         Content providers can deliver better online video/TV services with better
                          analytics, reporting, and control on the consumer experience
                         Federation members can sell Internet-wide delivery
                         Federation members can extend their own video service offerings
                         Extends SP differentiators (quality, scale) across footprints
                         Interconnect model complements IP transit and peering
                         Creates platform for value added services
                 Source: Cisco IBSG, 2011
Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved.   Cisco Confidential   Internet Business Solutions Group   7
CDN Federation Deployment Models

                  Bilateral Agreements                                                                             CDN Exchange
                                                                       ONnet                                                                     ONnet
                                                                      Consumer                                                                  Consumer

 Content                                            Prime                                                                   Prime
                                                                                                  Content
 Provider                                           CDN                                           Provider                  CDN
                                                                                                                                              CDN
                                                                                 Sub                                                        Exchange
                                                                                 CDN                                                                           Sub
                                                                                                                                                               CDN
                                                     Sub                                                                    Sub
                                                     CDN                                                                    CDN
                                                                            ONnet
                                                                           Consumer                                                                          ONnet
                       ONnet                                                                                  ONnet                                         Consumer
                      Consumer                                                                               Consumer


                                                                                                                          Enables billing, routing


                            Hybrid models
      Bilateral agreements between “Tier1” players, CDN Exchange used with “Tier 2” players
      Multiple CDN federations: e.g. International players could build a CDN Federation
       between their own affiliates
                 Source: Cisco IBSG, 2011
Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved.              Cisco Confidential                     Internet Business Solutions Group        8
CDN Federation Pilot

               Gathered an informal group of customers to collaborate
               Gives participants practical experience through a labs approach
               Will accelerate CDN federation initiatives
               Will nurture and accelerate standardization (IETF, ATIS, etc.)
                 – Strong involvement in the IETF CDNI WG
                 – Collaboration established between IETF CDNI WG and other
                     bodies (ATIS, ETSI), aiming at alignment
               Includes a business track and a technical/lab track




                 Source: Cisco IBSG, 2011
Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved.   Cisco Confidential   Internet Business Solutions Group   9
CDN Federation Pilot

            CDN Labs Interconnection Meshing




                                                                       Delivery                 Content Provider                             CDN Interconnect

                                                                                    HTTP static & HTTP Progressive
                                                                      Source: Cisco IBSG,Adaptive Streaming (HLS)
                                                                                    Apple 2011
                                                                                    Microsoft Smooth Streaming (Silverlight)

Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved.        Cisco Confidential                      Internet Business Solutions Group            10
Phase 1: What Did We Learn?

        CDN federations will result in significant growth of overall
        content delivery market
                 1. Enable each participant to have a mix of Prime/Sub roles
                 2. Require that the Exchange be a neutral party in the CDN Federation
                 3. Enable multiple CDN Federations cases: international distribution,
                    country/domestic distribution, Fixed/Mobile distribution…
                 4. Need to be designed with openness in mind to support various SP CDN
                    architectures
                 5. Become platform to deliver added value services by a third party provider,
                    or by the CDN federation itself
                 6. Deliver differentiated services complementing existing CDNs
                 7. Offers robust alternative to proprietary CDNs
                 8. Will stimulate innovative, video-rich applications
                 9. Increases revenue for federation participants
             Source: Cisco IBSG, 2011
Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved.   Cisco Confidential   Internet Business Solutions Group   11
Global CDN Market forecast (M$)

      A Market of ~6B$ by 2015 with a                                                          A Market of ~12B$ by 2015, with a
      “status-quo” CDN approach                                                                market push from SP “OnNet” CDNs
                                                        CAGR(2010-2015)                                          CAGR(2010-2015)

                                                               17%                                                   46%

                                                               47%                                                   47%

                                                               46%                                                   46%

                                                                11%                                                  11%

                                                               26%                                                   53%




 • CDN marketkeeps its structure as today                                                      • SP’s build OnNet CDNs delivering better
                                                                                                 quality, more video is consumed
 • No major disruption on the way CDNs
     handle video or work with content providers • Content Providers migrate their premium
                                                                                     content to benefit from this guaranteed quality
 • Some content providers prefer DIY CDNs
     to better control their content quality. More • SPs drive paid peering agenda: DIY CDNs
     than 50% of the Internet video traffic is not                                   become less attractive for Content Providers
     going over commercial CDNs
                                                                                   • SP CDN Federations scale Onnet
  Source: Frost & Sullivan, Akamai, Limelight, Cisco VNI, IBSG analysis
  *CDN VAS: Storage, Transcoding, Security, Ad Insertion, Analytics, Consulting...   differentiators
Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved.       Cisco Confidential                 Internet Business Solutions Group   12
Phase 1: What Did We Learn?
             Moving from concepts to trial

        Laboratory-based CDN federation validated a number of
        technical concepts:
                   1. Support for multiple streaming protocols
                                 −           (static and progressive HTTP, Apple adaptive streaming, and
                                             smooth streaming Microsoft Silverlight)
                   2.          Testing of various CDN topologies
                   3.          Dynamic content acquisition across CDNs
                   4.          Purging of content across CDNs for security purpose
                   5.          Exchange of logging and reporting information across CDNs
                   6.          Prototype CDN Exchange performing log mediation




             Source: Cisco IBSG, 2011
Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved.   Cisco Confidential   Internet Business Solutions Group   13
Conclusions

              SPs have opportunity to deliver more content services to
                      media and broadcasters, as more customers demand
                      premium video content and have higher expectations
              CDN federations are gaining momentum as a way for SPs
                      to generate revenues and lower costs
              Several innovative SPs are working with Cisco to validate
                      key concepts and fundamentals required to make CDN
                      federations a reality
              Open CDN federations will become a viable approach to
                      help SPs contribute to the content delivery value chain


             Source: Cisco IBSG, 2011
Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved.   Cisco Confidential   Internet Business Solutions Group   14
• www.cisco.com/go/ibsg/serviceprovider

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Next-Generation Content Delivery Services: A Case for CDN Federations

  • 1. TM Next-Generation Content Delivery Services Case for a CDN Federations www.cisco.com/go/ibsg/serviceprovider Scott Puopolo, Vice President and Global Head Cisco Internet Business Solutions Group (IBSG) 26 October 2011 Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Internet Business Solutions Group 1
  • 2. Agenda  Market dynamics  Move to next-generation content services  CDN federation and feedback from initial trials  Conclusions Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Internet Business Solutions Group 2
  • 3. Market Dynamics Consumer Broadcasters CE/Over The Top Service Provider Behavior and Media Video = 91% of consumer New distribution platform & Multi-screen offering IP traffic by 2014 interactive content – Sky Sport TV on iPad / Device proliferation becoming table stakes RTL on iPhone & iPad 20% New business models – Netflix = 20% of US Hulu 2009 revenue: $100M downstream internet 1st half 2010 revenue: $100M Building application & traffic in peak times content eco-systems Traffic Explosion Online Video Snacking 11.4 Hour /month New Streaming HbbTV subscription services 23 GB/Month per sub online video Source: Cisco IBSG, 2011 Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Internet Business Solutions Group 3
  • 4. Move to Next-Generation Content Services Content Delivery  SPs are deploying their own content delivery services, with two objectives: – To enable media and content providers to offer their customers a better Quality of Experience – To reduce network traffic costs generated by over-the-top (OTT) video  This approach offers SPs advantages over reselling existing CDN services: – Enables different business models and differentiated services – Links to other network and QoS services that the SP offers – Allows SPs to use same CDN infrastructure for their own video offers – Provides a platform to sell additional value added services to media and content providers Source: Cisco IBSG, 2011 Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Internet Business Solutions Group 4
  • 5. Move to Next-Generation Content Services Platform for Additional Value-Added Content Services ExampleServices Publish and manage Metadata creation, encoding on multiple formats, entitlement content Multiscreen delivery Support for multiple players, multiple formats (iPad, Android, PC, TV, Connected TV, game consoles) Distribution control Content time-windowing, geographic filtering, URLsigning for authorization, localization CDN multicasting Live events and VODcontent andpre-positioning Video QoS Tiered services with different quality: “best effort,” “premium”, etc, Adaptive bit rate • Support forproprietary implementation + emerging standards • Reporting on final delivery for analytics, accounting Mobile video Optimization; e.g. W-Fi handover, video encoding adaptation, trigger optimization video encoding quality Ad insertion • Ads servers, advertising ingestion • Usage and data collect to enable precision advertising Reporting and Reconciliation of multiple logs, aggregate and process data, provide analytics multi-dimension visibility Source: Cisco IBSG, 2011 Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Internet Business Solutions Group 5
  • 6. Move to Next-Generation Content Services Videoscape Architecture as an Illustration Videoscape Enabled Services Content MGT Live / Linear On-Demand Cloud DVR TV Schedules Unified CMS Cross Screen Companion … … Entitlement Home Unmanaged VOD Publisher Content Distribution STB Cable, Edge xDSL, Routing & Connected FTTH TV, PC & Media Acquisition Service / Proximity Routing Caching Tier Tablet IP Video Soft Client Managed VOD Compression CDN Tier CDN Tier (Data Center) (Core / Aggr ABR Routing) OTA/Sat/Network Encoders Virtual On the Go Linear TV Origin Services Notebook & Encapsulator Tablet 3G/4G & WiFi Soft Client DRM CDS Content Acquisition CDS Cache CDS Packager Smartphone/ Streamer Tablet Mobile Content Mobile Soft Client Unknown Adaptation Engine Video GW Advanced Reporting Recommen Social Advertising & Analytics dations Networks Conductor Session Connection Device Client Alert Manager Manager Manager Manager Frameworks End to End System Management Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Internet Business Solutions Group 6
  • 7. CDN Federation: What Is It? Issue  Media and content providers want better content delivery services without being limited by the footprint of a particular SP Solution  Open multi-footprint content delivery capability built from resources owned and operated by autonomous members Potential Benefits  Content providers can deliver better online video/TV services with better analytics, reporting, and control on the consumer experience  Federation members can sell Internet-wide delivery  Federation members can extend their own video service offerings  Extends SP differentiators (quality, scale) across footprints  Interconnect model complements IP transit and peering  Creates platform for value added services Source: Cisco IBSG, 2011 Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Internet Business Solutions Group 7
  • 8. CDN Federation Deployment Models Bilateral Agreements CDN Exchange ONnet ONnet Consumer Consumer Content Prime Prime Content Provider CDN Provider CDN CDN Sub Exchange CDN Sub CDN Sub Sub CDN CDN ONnet Consumer ONnet ONnet ONnet Consumer Consumer Consumer Enables billing, routing Hybrid models  Bilateral agreements between “Tier1” players, CDN Exchange used with “Tier 2” players  Multiple CDN federations: e.g. International players could build a CDN Federation between their own affiliates Source: Cisco IBSG, 2011 Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Internet Business Solutions Group 8
  • 9. CDN Federation Pilot  Gathered an informal group of customers to collaborate  Gives participants practical experience through a labs approach  Will accelerate CDN federation initiatives  Will nurture and accelerate standardization (IETF, ATIS, etc.) – Strong involvement in the IETF CDNI WG – Collaboration established between IETF CDNI WG and other bodies (ATIS, ETSI), aiming at alignment  Includes a business track and a technical/lab track Source: Cisco IBSG, 2011 Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Internet Business Solutions Group 9
  • 10. CDN Federation Pilot CDN Labs Interconnection Meshing Delivery Content Provider CDN Interconnect HTTP static & HTTP Progressive Source: Cisco IBSG,Adaptive Streaming (HLS) Apple 2011 Microsoft Smooth Streaming (Silverlight) Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Internet Business Solutions Group 10
  • 11. Phase 1: What Did We Learn? CDN federations will result in significant growth of overall content delivery market 1. Enable each participant to have a mix of Prime/Sub roles 2. Require that the Exchange be a neutral party in the CDN Federation 3. Enable multiple CDN Federations cases: international distribution, country/domestic distribution, Fixed/Mobile distribution… 4. Need to be designed with openness in mind to support various SP CDN architectures 5. Become platform to deliver added value services by a third party provider, or by the CDN federation itself 6. Deliver differentiated services complementing existing CDNs 7. Offers robust alternative to proprietary CDNs 8. Will stimulate innovative, video-rich applications 9. Increases revenue for federation participants Source: Cisco IBSG, 2011 Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Internet Business Solutions Group 11
  • 12. Global CDN Market forecast (M$) A Market of ~6B$ by 2015 with a A Market of ~12B$ by 2015, with a “status-quo” CDN approach market push from SP “OnNet” CDNs CAGR(2010-2015) CAGR(2010-2015) 17% 46% 47% 47% 46% 46% 11% 11% 26% 53% • CDN marketkeeps its structure as today • SP’s build OnNet CDNs delivering better quality, more video is consumed • No major disruption on the way CDNs handle video or work with content providers • Content Providers migrate their premium content to benefit from this guaranteed quality • Some content providers prefer DIY CDNs to better control their content quality. More • SPs drive paid peering agenda: DIY CDNs than 50% of the Internet video traffic is not become less attractive for Content Providers going over commercial CDNs • SP CDN Federations scale Onnet Source: Frost & Sullivan, Akamai, Limelight, Cisco VNI, IBSG analysis *CDN VAS: Storage, Transcoding, Security, Ad Insertion, Analytics, Consulting... differentiators Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Internet Business Solutions Group 12
  • 13. Phase 1: What Did We Learn? Moving from concepts to trial Laboratory-based CDN federation validated a number of technical concepts: 1. Support for multiple streaming protocols − (static and progressive HTTP, Apple adaptive streaming, and smooth streaming Microsoft Silverlight) 2. Testing of various CDN topologies 3. Dynamic content acquisition across CDNs 4. Purging of content across CDNs for security purpose 5. Exchange of logging and reporting information across CDNs 6. Prototype CDN Exchange performing log mediation Source: Cisco IBSG, 2011 Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Internet Business Solutions Group 13
  • 14. Conclusions  SPs have opportunity to deliver more content services to media and broadcasters, as more customers demand premium video content and have higher expectations  CDN federations are gaining momentum as a way for SPs to generate revenues and lower costs  Several innovative SPs are working with Cisco to validate key concepts and fundamentals required to make CDN federations a reality  Open CDN federations will become a viable approach to help SPs contribute to the content delivery value chain Source: Cisco IBSG, 2011 Cisco IBSG © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Internet Business Solutions Group 14