This presentation will discuss Cisco’s distinct approach to collaboration in the cloud, the collaboration applications architecture and the future of the workspace.

1. Collaboration in the
Cloud
Satoshi Takano
Enterprise Collaboration
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1

2. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

3. 1 Cisco’s distinct approach to collaboration
and the cloud
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

4. 1 Cisco’s distinct approach to collaboration
and the cloud
2 Collaboration Applications Architecture
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

5. 1 Cisco’s distinct approach to collaboration
and the cloud
2 Collaboration Applications Architecture
3 Future of the Workspace
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

6. 1
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

7. do the
most important things
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8. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

9. Interoperable,
Open Architecture
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

10. Interoperable,
Open Architecture
Secure
Inter-Company
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

11. Interoperable,
Open Architecture
Secure
Inter-Company
Pervasive Video
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

12. Interoperable,
Open Architecture
Secure
Inter-Company
Enterprise
Pervasive Video
Social Software
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

13. Interoperable,
Open Architecture
Secure Flexible
Inter-Company Consumption Models
Integrated
Experience
Enterprise
Pervasive Video
Social Software
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

14. Enabling Cloud Applications/Services by Uniquely Combining
the Unified Data Center and Cloud Intelligent Network
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

15. Enabling Cloud Applications/Services by Uniquely Combining
the Unified Data Center and Cloud Intelligent Network
Tailored Solutions
for Building Clouds
Enable customers to build
and operate private,
public or hybrid clouds
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

16. Enabling Cloud Applications/Services by Uniquely Combining
the Unified Data Center and Cloud Intelligent Network
Tailored Solutions Rich Ecosystem of
for Building Clouds Integrated Solutions
Enable customers to build Enable customers to
and operate private, deploy tested, best of
public or hybrid clouds breed solutions
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

17. Enabling Cloud Applications/Services by Uniquely Combining
the Unified Data Center and Cloud Intelligent Network
Tailored Solutions Rich Ecosystem of Innovative
for Building Clouds Integrated Solutions Cloud Services
Enable customers to build Enable customers to Enable cloud services
and operate private, deploy tested, best of including people-centric
public or hybrid clouds breed solutions collaboration and other
applications
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

18. PCs & Macs Android & iOS Tablets Smart Phones
Support user choice and experience while maintaining security
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

19. 36% Use a smartphone
J.D. Power and Associates 2012
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

20. 54% Use a smartphone
J.D. Power and Associates 2012
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

21. Customer Collaboration Employee Collaboration
Balance personal productivity with enterprise-class control
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

22. Across All Devices Any Time, Any Place
Poor experiences can result from incompatible systems and poor media handling
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

23. Cloud-Based Applications Thin Clients
Challenge is to provide rich media and consistent user experience across hosting models
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

24. PC World Post-PC World
Devices
Client OS
Applications
Server
Architecture
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

25. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

26. Unified
Communications
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27. Unified
Communications
Telepresence
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

28. Unified
Communications
Collaboration
Applications Telepresence
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

29. Unified Customer
Communications Collaboration
Collaboration
Applications Telepresence
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

30. Unified Customer
Communications Collaboration
CLOUD
Collaboration
Applications ON PREMISE Telepresence
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

31. Unified Customer
Communications Collaboration
Cisco
Unified
Communications
Manager
CLOUD
Collaboration
Applications ON PREMISE Telepresence
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

32. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

33. Network
MediaNet ready
Core networking
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

34. Video
TelePresence
Capture & Share
Network
MediaNet ready
Core networking
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

35. IP
Communications
Video
IP Telephony
TelePresence
Capture & Share
Network
MediaNet ready
Core networking
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

36. Desktop PC Mac
On the Desk
Video
Conference Rooms
Portable device
BlackBerry iPhone iPad Android Symbian
Mobility Telephony / Voicemail
Instant Messaging & Presence
Inside and Outside the firewall
Web & Audio
Conferencing Single click join meeting
Call-back to join meeting
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

37. Single
Tenant
Co-location
Customer
Operating System
Customer
Infrastructure
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

38. Disaster
Recovery
Virtual
Compute Desktop
aaS IaaS VDI
Private/
Public
Offers
Dev Test High Perf
Single QA Env Computing
Tenant
Multi-tenancy
Co-location
Customer Computer, Storage,
Operating System and Network
Customer
Infrastructure
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

39. IM
Web TP
Disaster Conf.
Recovery
Virtual Collab
Compute Desktop
aaS IaaS VDI
Private/
Public Voice Video
Offers
Dev Test High Perf
Single QA Env Computing
Tenant
Collaboration
Multi-tenancy
Co-location
Hosted &
Computer, Storage, Managed Services
Customer (Application Relevance)
Operating System and Network
Customer
Infrastructure
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

40. IM
On-
Web TP Demand
Disaster Conf.
Recovery
Virtual Collab
Compute Desktop
aaS IaaS VDI
Private/
Public Voice Video
Offers
Dev Test High Perf On Demand
Single QA Env Computing
Tenant Applications
Collaboration Business Process
Integration
Multi-tenancy (Business Relevance)
Co-location
Hosted &
Managed Services Application Relevance
Customer Computer, Storage, (Application Relevance)
Operating System and Network
Customer
Infrastructure
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

41. Cloud
Infrastructure TelePresence Virtual Experience
Collaboration
as a Service Exchange Service Infrastructure
Services
IM
On-
Web TP Demand
Disaster Conf.
Recovery
Virtual Collab
Compute Desktop
aaS IaaS VDI
Private/
Public Voice Video
Offers
Dev Test High Perf On Demand
Single QA Env Computing
Tenant Applications
Collaboration Business Process
Integration
Multi-tenancy (Business Relevance)
Co-location
Hosted &
Managed Services Application Relevance
Customer Computer, Storage, (Application Relevance)
Operating System and Network
Customer
Infrastructure
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

42. 2
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43. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

44. Network Services
Cisco Network Layer Medianet Policies Security Tagging
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

45. Data Aggregation Layer
Web 2.0 Data Multiway Video Transactional Document
HR Data
Metadata repository System Data Repository
Off-Prem Data On-Prem Data
Network Services
Cisco Network Layer Medianet Policies Security Tagging
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

46. Web Services Layer
Document
RSS Video Wiki Blogs Forums Management Access Transactional
SOA App
Email Calendar Meetings IM Conferencing Directory Ciscopedia Tagging
Data Aggregation Layer
Web 2.0 Data Multiway Video Transactional Document
HR Data
Metadata repository System Data Repository
Off-Prem Data On-Prem Data
Network Services
Cisco Network Layer Medianet Policies Security Tagging
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

47. Data Access Policies Layer (entitlements, identity management, authentication)
Web Services Layer
Document
RSS Video Wiki Blogs Forums Management Access Transactional
SOA App
Email Calendar Meetings IM Conferencing Directory Ciscopedia Tagging
Data Aggregation Layer
Web 2.0 Data Multiway Video Transactional Document
HR Data
Metadata repository System Data Repository
Off-Prem Data On-Prem Data
Network Services
Cisco Network Layer Medianet Policies Security Tagging
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

48. Web Services API
Common Application Services Layer to transactional
system
Search Grouping Notification Content Exposure Collaboration Tagging (CRM, ERP)
Data Access Policies Layer (entitlements, identity management, authentication)
Web Services Layer
Document
RSS Video Wiki Blogs Forums Management Access Transactional
SOA App
Email Calendar Meetings IM Conferencing Directory Ciscopedia Tagging
Data Aggregation Layer
Web 2.0 Data Multiway Video Transactional Document
HR Data
Metadata repository System Data Repository
Off-Prem Data On-Prem Data
Network Services
Cisco Network Layer Medianet Policies Security Tagging
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

49. Transformational /UI Layer (any device, anywhere, anytime)
Web Services API
Common Application Services Layer to transactional
system
Search Grouping Notification Content Exposure Collaboration Tagging (CRM, ERP)
Data Access Policies Layer (entitlements, identity management, authentication)
Web Services Layer
Document
RSS Video Wiki Blogs Forums Management Access Transactional
SOA App
Email Calendar Meetings IM Conferencing Directory Ciscopedia Tagging
Data Aggregation Layer
Web 2.0 Data Multiway Video Transactional Document
HR Data
Metadata repository System Data Repository
Off-Prem Data On-Prem Data
Network Services
Cisco Network Layer Medianet Policies Security Tagging
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

50. Collaboration Applications Layer Directory Communities Integrated Workforce Experience Portals
Transformational /UI Layer (any device, anywhere, anytime)
Web Services API
Common Application Services Layer to transactional
system
Search Grouping Notification Content Exposure Collaboration Tagging (CRM, ERP)
Data Access Policies Layer (entitlements, identity management, authentication)
Web Services Layer
Document
RSS Video Wiki Blogs Forums Management Access Transactional
SOA App
Email Calendar Meetings IM Conferencing Directory Ciscopedia Tagging
Data Aggregation Layer
Web 2.0 Data Multiway Video Transactional Document
HR Data
Metadata repository System Data Repository
Off-Prem Data On-Prem Data
Network Services
Cisco Network Layer Medianet Policies Security Tagging
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

51. Mobility IP Communications TelePresence Desktop
Devices Layer
Collaboration Applications Layer Directory Communities Integrated Workforce Experience Portals
Transformational /UI Layer (any device, anywhere, anytime)
Web Services API
Common Application Services Layer to transactional
system
Search Grouping Notification Content Exposure Collaboration Tagging (CRM, ERP)
Data Access Policies Layer (entitlements, identity management, authentication)
Web Services Layer
Document
RSS Video Wiki Blogs Forums Management Access Transactional
SOA App
Email Calendar Meetings IM Conferencing Directory Ciscopedia Tagging
Data Aggregation Layer
Web 2.0 Data Multiway Video Transactional Document
HR Data
Metadata repository System Data Repository
Off-Prem Data On-Prem Data
Network Services
Cisco Network Layer Medianet Policies Security Tagging
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

52. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 52

53. Quad
Jabber Social Collaboration
WebEx Rich, Real-Time
Communications
Virtual Meetings
Group One-one; Many-to-many
Real-time One-to-few Real-time and
Real-time asynchronous
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

54. WebEx Jabber Quad
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

55. All-in-One UC Application Collaborate from Any Workspace
 Voice, video, voice messaging  PC, Mac, tablet, smart phone
 Desktop sharing,  On-premises and cloud
conferencing  Integration with Microsoft
 Presence and IM Office
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

56. • Simple, intuitive user experience
• Connects with voice
• Voice:
Soft phone or desk phone control
High-quality audio
Manage calls (transfer, hold)
• Video:
Rich experience: high definition,
multiparty
Industry standard (H.264), interoperable
• Share desktop, initiate WebEx
meetings
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

57. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

58. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

59. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

60. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

61. By the way…
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

62. By the way…
Instant Messaging and Presence is now
FREE
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

63. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

64. Cisco Presence Light-ups Cisco Click to IM/Call
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

65. SDK to Collaboration-Enable Web Applications
Easily add
collaboration
Voice Video to web
applications
and business
processes
IM/Chat Presence
Extends
collaboration
Voice mail to public and
private cloud
applications
Web
Conferencing
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

66. • Jabber for Windows – HD video - Precision Video Engine (PVE)
• PVE delivers HD to more users, from more places
HD video on lower performance computers (dual core)
ClearPath technology – Better performance over unmanaged networks
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

67. Extend TelePresence and Unified Communications to the iPad
• Integrated Presence/IM and Voice/Video
• High-quality video experience
• Interoperate with all Cisco TelePresence endpoints
• Deployment flexibility with on-premises and on-demand
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

68. Scheduled Meeting
Desktop User TelePresence Desktop User
External Internal
One-button join Schedule Meeting
Single-click to join initiates WebEx and TP
WebEx client video and audio Send Invite
auto-initiates
Join Meeting
Enable Video
Enable Video
Join Audio via
Jabber softphone Join Meeting
Content Share
Record
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

69. DMZ to Internet for external
videoconferencing
VCS
H.323 video Expressway
endpoints
Scheduling
Telepresence Content
Server to VCS (for
videoconference MXE
WebEx
recording) CTS-Manager
Polycom Clients
VCS
Control Scheduling
API
H.264 360p Video
Jabber / H.264 XVGA Data
CUCI
Control
CUCM CTMS
SIP Audio
TPS/MCU/MSE Conference
SIP
CTS
© 2011 Cisco and/or its affiliates. All rights reserved. SBC Cisco Confidential

70. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 70

71. PSTN
3G/4G Mobility
Network
HCS Apps HCS Apps HCS Apps
VMWare ESXi Server
Hosted Private Cloud
HCS PARTNER CLOUD
UC on UCS UC on UCS UC on UCS UC on UCS
HCS
Management
Customer 1 Customer 2 Customer 3 Customer 4 Customer 5 Large Enterprise
Pure Hosted Hybrid On Premises Hosted Private Network
REMOTE MANAGED
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

72. Unified Communication &
Collaboration Applications
Services Product
Unified Communications Manager,
Voice & Video
Unified IP Phones, Jabber
Voice Mail &
Unity Connection
Integrated Messaging
Instant Messaging
Unified Presence, Jabber
& Presence
Unified Mobility, Mobile Clients
Mobility Services
IMS Integration
Meetings WebEx Meeting Center
Customer Collaboration Contact Center
Roadmap :: Cisco HCS is architected to support the complete Cisco Collaboration Solution
including Cisco Quad and Cisco TelePresence
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

73. HCS Management System
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

74. HCS Management System
Service Fulfillment
• Fast UC Service creation and
delivery
• Integrated, automated multi-
customer service activation and
management
• User friendly self service and
centralized management portals
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

75. HCS Management System
Service Fulfillment Service Assurance
• Fast UC Service creation and • Unified view into service
delivery performance and availability
• Integrated, automated multi- • Proactive monitoring and
customer service activation and diagnostics
management • Expedite troubleshooting and
• User friendly self service and resolution of issues
centralized management portals • Speed deployment and capacity
planning
Escalate /
Monitor Diagnose
Troubleshoot
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

76. HCS Management System
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

77. HCS Management System
Customer Portal
• Customer and location based
management
• Customize and standardize feature
packages
• Determine numbering plans for
individual locations
• Add and change users and services
• View billing and usage reports
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

78. HCS Management System
Customer Portal End User Portal
• Customer and location based • View and make changes to voice,
management voicemail, mobility and presence
• Customize and standardize feature services
packages • Promote discovery of UC features
• Determine numbering plans for directly to the users
individual locations
• Add and change users and services
• View billing and usage reports
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

79. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 79

80. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

81. Industry-leading Cisco TelePresence
multipurpose and personal endpoints
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

82. Industry-leading Cisco TelePresence
multipurpose and personal endpoints
Cisco TelePresence Callway:
a new subscription-based service from
the Cisco Collaboration Cloud
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

83. Industry-leading Cisco TelePresence
multipurpose and personal endpoints
Cisco TelePresence Callway:
a new subscription-based service from
the Cisco Collaboration Cloud
Cisco TelePresence experience – now
with an ROI for small and medium-sized
businesses
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

84. Company Site
Endpoints
Cisco
Collaboration
Internet Cloud
Cisco TelePresence Callway
•Cisco Telepresence Infrastructure
Business grade Hosted Telepresence
Infrastructure • Endpoint & operated,
• Cisco owned Registration live support
• Call and Session control
• Standards-based interoperability
• Video Conferencing units
Callway Subscriptions
• Secure, Reliable, Scalable
• H.323 Gateways
• Management suites
• Unlimited video calling
• Integrated data sharing
• Conferencing options
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

85. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

86. 1. Endpoints EX60 / C20 C40 Profile 42”
E20 MX-200
Choose Across EX90 Quick Set Codec (C20, C40)
Cisco Endpoint
Portfolio
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

87. 1. Endpoints EX60 / C20 C40 Profile 42”
E20 MX-200
Choose Across EX90 Quick Set Codec (C20, C40)
Cisco Endpoint
Portfolio
2. Callway Standard Premium
Subscriptions
Select Callway
Subscription
Plan
MeetMe Jabber Video (Movi)
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

88. 1. Endpoints EX60 / C20 C40 Profile 42”
E20 MX-200
Choose Across EX90 Quick Set Codec (C20, C40)
Cisco Endpoint
Portfolio
2. Callway Standard Premium
Subscriptions
Select Callway
Subscription
Plan
MeetMe Jabber Video (Movi)
3. Broadband
Internet Access SMB customer use their existing or select their own Broadband
for Business Internet Service Provider
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

89. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 89

90. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

91. Others 16%
Adobe 5%
InterCall 6%
Cisco
47%
WebEx
47%
Market Share
Microsoft 10% Cisco WebEx Leads
the Market
Citrix 16%
Total: $357M
Source: Frost & Sullivan, 4Q’11
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

92. 16 global collaboration hubs
6.2 million meetings/month
20+ million attendees/month
1.2 billion meeting minutes/month
New Hub
Existing Hub
Cisco Collaboration Cloud
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

93. 3+
Million
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

94. #1 Business
App
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

95. Prepare Meet Follow up
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95

96. Meet Follow up
Prepare • Share docs • Send action items
• Talk, chat • Watch recording
• Invite team • Watch demo • Track progress
•
• Set agenda • Edit together Schedule next one
• Post doc for review
• Respond to
questions
• Outlook
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
96

97. Follow up
Prepare
• Send action
• Invite team
• Set agenda
• Post doc for
Meet items
• Watch recording
• Track progress
review
• IM to remind • Share docs • Schedule next
one
• Audio. Video, chat
• Watch demo
• Edit together
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
97

98. Prepare Meet
• Invite team
• Set agenda
• Post doc for
•
•
Share docs
Talk, chat Follow up
• Watch demo
review
• IM to remind
• Edit together • Take notes
• Watch recording
• Track progress
• Continue
discussion
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
98

99. Cisco WebEx
Meeting WebEx WebEx LoB IM &
Spaces Meetings Mobile Centers Presence
Cisco Integrations
Single Identity, Administration and Open APIs
Cisco Collaboration Cloud
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

100. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

101. Cisco WebEx
Meeting WebEx WebEx LoB IM &
Spaces Meetings Mobile Centers Presence
Cisco Integrations
Single Identity, Administration and Open APIs
Cisco Collaboration Cloud
 Agenda
 Invitee list
 (Previous) Comments
 Attach Documents &
Files
 Recording
• Meetings Notes,
Action items
• All Content indexed
for search (title,
agenda, notes, files,
invitee list)
*WBSXX (Train) meetings/sessions excluded
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
101

102. Cisco WebEx
Meeting WebEx WebEx LoB IM &
Spaces Meetings Mobile Centers Presence
Cisco Integrations
Single Identity, Administration and Open APIs
Cisco Collaboration Cloud
• Share files before,
during and after the
meeting
• Attachments,
Recordings
• Upload (up to 200MB,
single/multiple files)
• Versioning
• Web Docs
• Comment, Move, Lock,
Version History,
Rename & Follow
*Recording private sharing available though the Meeting Space page
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

103. Cisco WebEx
Meeting WebEx WebEx LoB IM &
Spaces Meetings Mobile Centers Presence
Cisco Integrations
Single Identity, Administration and Open APIs
Cisco Collaboration Cloud
• Corporate
Directory
• Personal
Directory: your
buddies
• Imported
Contacts
• Only active
Centers show up
• Notice the
branding!
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

104. Cisco WebEx
Meeting WebEx WebEx LoB IM &
Spaces Meetings Mobile Centers Presence
Cisco Integrations
Single Identity, Administration and Open APIs
Cisco Collaboration Cloud
• Rich, engaging
experience for
new users
(video tutorials)
• New in-product
help to support
self service,
FAQs,
additional
customer links.
• What’s new
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

105. Cisco WebEx
Meeting WebEx WebEx LoB IM &
Spaces Meetings Mobile Centers Presence
Cisco Integrations
Single Identity, Administration and Open APIs
Cisco Collaboration Cloud
• Schedule a
meeting
Home
Meetings
Contacts
• Start an Instant
Home
Meetings
Contacts
Jabber
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

106. Cisco WebEx
Meeting WebEx WebEx LoB IM &
Spaces Meetings Mobile Centers Presence
Cisco Integrations
Single Identity, Administration and Open APIs
Cisco Collaboration Cloud
• HD Video via CSF
• Avatars – pictures
from Chat are re-
used
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

107. iPhone, iPad, Blackberry & Windows Mobile
Android Mobile Devices
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108. 3
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109. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

110. Extend
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111. Rich Media Enabled VXI Endpoint
VXC 6215
Supports VOIP
and Video App App Data
conferencing
Desktop O/S
Desktop Virtualization S/W
VMware/Citrix
Signalling
Hypervisor
VMware/Citrix
Cisco Call
End User Manager
VXC 4000
Enables PC to
support VOIP with
VXI
Signalling VM VM VM
Connection VM VM VM VM VM
Broker
Media Flow outside of Display Protocol Data Center
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

112. Zero Clients Zero Clients Software Thin Client Enterprise Tablet
Appliance
VXC 2100 Series VXC 2200 VXC 4000 VXC 6215 Cisco Cius
Series
Shipping Shipping Shipping Shipping Shipping
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

113. • Cisco Validated Designs (CVDs):
Citrix XenDesktop
VMware View
• Growing partner ecosystem including:
NetApp, EMC, Intel, Wyse,
Samsung, AppSense, Microsoft, McAfee
LiquidwareLabs, Trend Micro, Atlantis, Unidesk
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

114. Virtualization-Aware Virtualized
Virtualized Data Center Collaborative
Borderless Network
Cisco
MS
Workspace
Collaboration
Applications Office
VDS
Branch
MOBILE CLIENT
Desktop Virtualization Software
Cisco Cius
Hypervisor ZERO CLIENT
ISR Cisco VXC
Si
WAAS 2100 & 2200
Virtual Access
Unified CM Switchin
g w/PoE
Nexus WAAS SOFTWARE APPLIANCE*
Cisco VXC 4000
Virtu
al
Qua
d
THIN CLIENT*
ACE
Cisco VXC 6215
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

115. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

116.  Design your collaboration experience to be
mobile, visual, and virtual
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

117.  Design your collaboration experience to be
mobile, visual, and virtual
 Cisco call control is the glue to
collaboration from user experience to
simplifying provisioning, operations
& management – cloud or on-prem
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

118.  Design your collaboration experience to be
mobile, visual, and virtual
 Cisco call control is the glue to
collaboration from user experience to
simplifying provisioning, operations
& management – cloud or on-prem
 Seamless integration and interoperability
of video, telephony, web collaboration,
& presence in a single client
for any, and all devices
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

119.  Design your collaboration experience to be
mobile, visual, and virtual
 Cisco call control is the glue to
collaboration from user experience to
simplifying provisioning, operations
& management – cloud or on-prem
 Seamless integration and interoperability
of video, telephony, web collaboration,
& presence in a single client
for any, and all devices
 A Cisco architectural approach greatly
extends existing video and network ROI
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

120. Thank you.
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 120