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Build, Buy or Ally
         Growth Strategies
         for Business


           Joe Deklic
           Vice President, Strategic Investments Group
           Cisco Systems Canada Co.


Presentation_ID   © 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   1
Cisco: A culture of innovation




                                                                                          Cisco’s corporate
                                                                                           culture encourages
                                                                                           innovation
                                                                                          Innovation is the
                                                                                           engine that drives
                                                                                           growth




Presentation_ID   © 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential                          2
“Philosophically, I don’t partner
   and then compete later. I won’t
   enter into strategic partnerships
   that I think will not have lasting
   evolution. … We share what we’re
   doing with them very closely and
   they share what they’re doing
   with us very closely.”

                    John Chambers, President and CEO




Presentation_ID   © 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   3
“Companies that use both acquisitions and
           alliances grow faster than rivals do – as
           companies like Cisco have amply
           demonstrated.”




Presentation_ID   © 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   4
Evolution Components of Innovation
   Cisco’s innovation
    model has evolved
    beyond the 3 “Build
    – Buy – Ally” pillars                                                                Build            Ally
   Collaboration
                          Portfolio                                                                               Market
    internally and                                                                                               Dynamics
                        Management                                                               Collaborate
    externally with
    customers and
    partners is essential
    for innovative
    leadership going
    forward                                                                                        Buy


Presentation_ID   © 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential                                 5
Why Collaborate : Differentiation


       Power of many
       Time to execution
       Alignment
       Multiple competitive scenarios
       Customers win




Presentation_ID   © 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   6
Partners who Collaborate with other
      Partners…




Presentation_ID   © 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   7
Why Build: Technology Leadership

       Pioneer in the field
       Patentable technology
       Need to own the intellectual property
       Core business
       Have time or can build in increments
       Have in-house expertise



Presentation_ID   © 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   8
Innovation at Cisco
           The Cycle of Innovation


                                                                                                          Manage
           Deploy
   Differentiation
                                              Advanced                                         Foundation Mission-critical
          at Scale                            Technology                                       Technology Processes
                                                                                                          at Scale
                                                      2. Deploy                                    3. Manage
                                                       1. Invent                                   4. Offload / Repurpose
                                                                                         Funding          Extract
             Invent
     Differentiated
                                              Emerging                                         Reinvent Resources
           Offering                           Technology                                       Technology to Reinvest
                                                                                                          for Core




Presentation_ID   © 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential                                      9
Innovation at Cisco


   This study has found that Cisco has laid a strong
    foundation for innovation by organizing its efforts around
    three elements critical to innovation success:

             –People and Culture
             –Process and Organization
             –Products and Technology

   Cisco does not exclusively establish innovation through
    acquisition but fosters and encourages innovative
    thinking, development, collaboration, and
    entrepreneurship throughout its organization.

                                                                                         Wharton study 2009

Presentation_ID   © 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential                        10
Why Buy: Core to business

       Core to business
       Need intellectual property
       Time critical
       Shortage of in-house expertise
       Acquire market leadership




Presentation_ID   © 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   11
Innovation at Cisco
      ETG Pursues a New Growth Model
                                                                                                                   ETG
                                                                                                                   Focus

                  New                                       Partner,                           Internal Venture,
                                                            Acquire                            Financial Investment

Market

                                                            Develop,                                    Acquire,
     Existing
                                                            Acquire                                     Partner


                                                           Existing                                      New
                                                                                         Technologies
  Source: Prof. Ed Roberts, MIT Sloan School
Presentation_ID   © 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential                                 12
Why Partner: Speed


       Fastest Time to Market
       Reduce Risk
       Leap Frog Competition
       Customize for Specific Markets
       Customers buy best of breed




Presentation_ID   © 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   13
Four Key Dynamics of Alliance Strategies
should be Monitored to understand the Driving Forces in Market Space



                                            Value Migration in the Market Space



                                            Competitive Scenario Mapping



                                            Ecosystem Evolution & our position in the this relative
                                            to the Customer


                                            Life Cycle Management of each Alliance itself


 Presentation_ID   © 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential               14
Value Migration

      We must view Value Migration from the Customer’s Perspective

      Process Migration

                        Design Cycle Time
                        Quality Systems (Six Sigma)
                        Fulfillment (Supplier-Distributor Delivery)

      Market & Customer Needs Migration

                        Providing route-to-market for sales and service
                                 -vertical expertise
                                 -solutions integration
                                 -unique geographic access
                        Providing complementary hardware and software
                        Providing integrated solutions for products and services
Presentation_ID   © 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   15
Competitive Scenarios




Presentation_ID   © 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   16
Where are Our Alliances?
                                       Ecosystem Evolution                                                           Where are the “Points of
                                                                                                                     Power” in the network?
                                                                                                                     Create Competitive
                                                        Competitor
                                                                                                                     Advantage by Optimizing
                                                                                         Parallel
                                                                                       Manufacturer                                  Customer
              Strategic
              Supplier


                                                                                                  Advertising
                                                                                                   Agency


                                                         CISCO                                                         Distributor
                  R&D



                                                                                                                                        Customer

                                                                                               Co-
                                                                                             Marketing
                    Outsourced                                 Service
                    Manufacturer                                  &                                                    Customer
                                                               Support
                                                               Provider



                                                                                                                                        Service &
                  Development                                     Logistics                           Distribution          Sales
                                                                                                                                       Support



Presentation_ID      © 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential                                                           17
Lifecycle Portfolio Management

                                                                                                     Future Sales Goal
      $1.0B




                                                                                                          Borrow
                                                                                                          (Alliances)


                                                                                                           Buy
      Sale




                                                                                                           (Acquire)
      s




                                                                                                          Build
                                                                                          Internal        (internal
       $.5B




                                                                                          Growth           growth)

                  BU's Current Sales Level

                                                                                          Divestitures    Bow-Out
                                                                                                          (exit)

                                                                         Time
Presentation_ID    © 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential                                  18
Every individual alliance goes through a
unique life cycle

    Evaluate                           Form                          Incubate            Operate         Transition        Retire


Define                         Partnering   Structure                                    Executive       Review         Conduct
Cisco                          value prop   alliance                                     comms &         strategy &     management
strategy                                    governance                                   boards          value prop     discussions
Analyze                        Secure       Build                                        Business        Value curves   Determine
portfolio                      sponsors     operations                                   planning        & trends       exit
                                            model                                                                       strategy
Evaluate                       Negotiations Plan                                         Alliance        Update         Build
ecosystem                      & agreements communication                                solutions       strategy       exit plans
                                                                                         & initiatives   goals
Evaluate                       Intellectual                         Partner              Field           Confirm        Define
partner                        properties                           engagement           engagement      joint          activities &
                                                                    model                & marketing     commitment     timeline
Build                          Announce                             New alliance         Metrics &       Determine      Create
business                       alliance                             launch               performance     future         messaging
case                                                                marketing            reporting       investment
Presentation_ID   © 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential                                                 19
Evaluate                           Before negotiations begin

                                                                                     Determine value proposition
                                                                                     Develop joint win-win
                                                                                     Build solid business plan




Presentation_ID   © 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential                              20
Form                       Stages of successful negotiation

      Pre-negotiation
      Problem solving
      Decision making
                  – Create mutual benefit
      Alignment
                  – Revise and ratify agreement
      Implementation




Presentation_ID    © 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   21
Operate                    Delivering results

                                                                      Develop operational dashboard
                                                                                   Clear metrics a must

                                                                      Evaluate long-term returns
                                                                                   Variable model
                                                                                   Partner-dependent

                                                                      Adjust resources to match results
                                                                                   Know when to call it quits




Presentation_ID   © 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential                          22
Transition                    Confirm joint commitment



     “70% of alliances either fail outright, fall
      captive to shifting priorities, or achieve only
      initial goals, and 55% fall apart within three
      years after they are formed.”



           The CEO Refresher
           Vantage Partners




Presentation_ID   © 2009 Cisco Systems, Inc. All rights reserved.
                    2006                                            Cisco Confidential   23
Decision Criteria
We need clear reasons to decide among alternatives

                                                                                          IF
                                                                                     These
                                                                                    Conditions



                                        Speed of                                                                               Internal
                                       Expansion
                    Risk                Required                      Resource
                                                                                           Similarity
                                                                                                        Change in the          Growth
                    Level                                            Availability                       Environment
  Make              Low     Slow       High     The Same     Slow
                   Low to             High to      High                                                                           M&A
   Buy                     Moderate                        Moderate
                  Moderate           Moderate Similarity                                                                THEN
                   High to          Moderate to
    Ally                    Fast                 Different Extensive
                  Moderate             Low
                                                                                                                               Alliance




Presentation_ID    © 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential                                             24
In conclusion

            Don’t win the negotiation and lose the alliance.
            Each alliance has its own life cycle . Find it.
            Find ways to win together; collaboration. Play for
             keeps.
            Alliances is a learned skill (practice + training).
             Invest in it.




Presentation_ID   © 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   25
Presentation_ID   © 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   26
Q and A




Presentation_ID   © 2009 Cisco Systems, Inc. All rights reserved.   Cisco Confidential   27

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Build, Buy or Ally Growth Strategies for Business

  • 1. Build, Buy or Ally Growth Strategies for Business Joe Deklic Vice President, Strategic Investments Group Cisco Systems Canada Co. Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 1
  • 2. Cisco: A culture of innovation  Cisco’s corporate culture encourages innovation  Innovation is the engine that drives growth Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 2
  • 3. “Philosophically, I don’t partner and then compete later. I won’t enter into strategic partnerships that I think will not have lasting evolution. … We share what we’re doing with them very closely and they share what they’re doing with us very closely.” John Chambers, President and CEO Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 3
  • 4. “Companies that use both acquisitions and alliances grow faster than rivals do – as companies like Cisco have amply demonstrated.” Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 4
  • 5. Evolution Components of Innovation  Cisco’s innovation model has evolved beyond the 3 “Build – Buy – Ally” pillars Build Ally  Collaboration Portfolio Market internally and Dynamics Management Collaborate externally with customers and partners is essential for innovative leadership going forward Buy Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 5
  • 6. Why Collaborate : Differentiation  Power of many  Time to execution  Alignment  Multiple competitive scenarios  Customers win Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 6
  • 7. Partners who Collaborate with other Partners… Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 7
  • 8. Why Build: Technology Leadership  Pioneer in the field  Patentable technology  Need to own the intellectual property  Core business  Have time or can build in increments  Have in-house expertise Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 8
  • 9. Innovation at Cisco The Cycle of Innovation Manage Deploy Differentiation Advanced Foundation Mission-critical at Scale Technology Technology Processes at Scale 2. Deploy 3. Manage 1. Invent 4. Offload / Repurpose Funding Extract Invent Differentiated Emerging Reinvent Resources Offering Technology Technology to Reinvest for Core Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 9
  • 10. Innovation at Cisco  This study has found that Cisco has laid a strong foundation for innovation by organizing its efforts around three elements critical to innovation success: –People and Culture –Process and Organization –Products and Technology  Cisco does not exclusively establish innovation through acquisition but fosters and encourages innovative thinking, development, collaboration, and entrepreneurship throughout its organization. Wharton study 2009 Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 10
  • 11. Why Buy: Core to business  Core to business  Need intellectual property  Time critical  Shortage of in-house expertise  Acquire market leadership Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 11
  • 12. Innovation at Cisco ETG Pursues a New Growth Model ETG Focus New Partner, Internal Venture, Acquire Financial Investment Market Develop, Acquire, Existing Acquire Partner Existing New Technologies Source: Prof. Ed Roberts, MIT Sloan School Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 12
  • 13. Why Partner: Speed  Fastest Time to Market  Reduce Risk  Leap Frog Competition  Customize for Specific Markets  Customers buy best of breed Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 13
  • 14. Four Key Dynamics of Alliance Strategies should be Monitored to understand the Driving Forces in Market Space Value Migration in the Market Space Competitive Scenario Mapping Ecosystem Evolution & our position in the this relative to the Customer Life Cycle Management of each Alliance itself Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 14
  • 15. Value Migration We must view Value Migration from the Customer’s Perspective Process Migration Design Cycle Time Quality Systems (Six Sigma) Fulfillment (Supplier-Distributor Delivery) Market & Customer Needs Migration Providing route-to-market for sales and service -vertical expertise -solutions integration -unique geographic access Providing complementary hardware and software Providing integrated solutions for products and services Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 15
  • 16. Competitive Scenarios Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 16
  • 17. Where are Our Alliances? Ecosystem Evolution Where are the “Points of Power” in the network? Create Competitive Competitor Advantage by Optimizing Parallel Manufacturer Customer Strategic Supplier Advertising Agency CISCO Distributor R&D Customer Co- Marketing Outsourced Service Manufacturer & Customer Support Provider Service & Development Logistics Distribution Sales Support Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 17
  • 18. Lifecycle Portfolio Management Future Sales Goal $1.0B Borrow (Alliances) Buy Sale (Acquire) s Build Internal (internal $.5B Growth growth) BU's Current Sales Level Divestitures Bow-Out (exit) Time Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 18
  • 19. Every individual alliance goes through a unique life cycle Evaluate Form Incubate Operate Transition Retire Define Partnering Structure Executive Review Conduct Cisco value prop alliance comms & strategy & management strategy governance boards value prop discussions Analyze Secure Build Business Value curves Determine portfolio sponsors operations planning & trends exit model strategy Evaluate Negotiations Plan Alliance Update Build ecosystem & agreements communication solutions strategy exit plans & initiatives goals Evaluate Intellectual Partner Field Confirm Define partner properties engagement engagement joint activities & model & marketing commitment timeline Build Announce New alliance Metrics & Determine Create business alliance launch performance future messaging case marketing reporting investment Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 19
  • 20. Evaluate Before negotiations begin  Determine value proposition  Develop joint win-win  Build solid business plan Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 20
  • 21. Form Stages of successful negotiation  Pre-negotiation  Problem solving  Decision making – Create mutual benefit  Alignment – Revise and ratify agreement  Implementation Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 21
  • 22. Operate Delivering results  Develop operational dashboard Clear metrics a must  Evaluate long-term returns Variable model Partner-dependent  Adjust resources to match results Know when to call it quits Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 22
  • 23. Transition Confirm joint commitment “70% of alliances either fail outright, fall captive to shifting priorities, or achieve only initial goals, and 55% fall apart within three years after they are formed.” The CEO Refresher Vantage Partners Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. 2006 Cisco Confidential 23
  • 24. Decision Criteria We need clear reasons to decide among alternatives IF These Conditions Speed of Internal Expansion Risk Required Resource Similarity Change in the Growth Level Availability Environment Make Low Slow High The Same Slow Low to High to High M&A Buy Moderate Moderate Moderate Moderate Similarity THEN High to Moderate to Ally Fast Different Extensive Moderate Low Alliance Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 24
  • 25. In conclusion  Don’t win the negotiation and lose the alliance.  Each alliance has its own life cycle . Find it.  Find ways to win together; collaboration. Play for keeps.  Alliances is a learned skill (practice + training). Invest in it. Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 25
  • 26. Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 26
  • 27. Q and A Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 27