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Christos Diafas 
Martha Dragatidou 
Vasiliki Kontotasiou
 Multinational grocery & merchandise 
retailer based in England 
 2nd largest retailer in profits & revenues 
 UK’s largest private-sector employer 
 Stores across 12 countries (Asia, 
Europe, North America) 
 Constituent of the FTSE 100 index 
 Market capitalization of approx. 
£14.3m 
 Has diversified into other sectors 
(Blinkbox, H&H, Giraffe)
Discounters (Aldi , Lidl) enjoy rapid sales growth (~9%) 
First profit warning in 20 years wipes £5bn off Tesco’s market cap 
Decline in profits; full year pre-tax profit halves to £1.96bn 
Continuing profit loss for 5 years in US; Tesco quits Fresh & Easy 
Shares lose more than half their value 
- February – August 2013: pre-tax profit £1.6bn 
- February – August 2014: pre-tax profit £112m 
• 9/1: Out-of-town stores like-for-like sales drop by 2.4% in six weeks 
• 25/2: Store refresh programme accelerates in preparation of price cuts 
£200m investment into lowering prices 
• 16/4: 6% group profits drop announced. Plan to open more than 100 
Giraffe, Decks and H&H outlets 
• 4/6: Tesco blames impact of price cuts and accelerated store revamp 
programme for third successive fall in sales in its Q1 results 
• 21/7: CEO Philip Clarke steps down after failing to turn around company 
fortunes 
• 29/8: Tesco issues shock profit warning, announces stall on store refresh 
programme; “challenging trading conditions” are put to blame
19/9 22/9 1/10 
• Employee suggests profits 
may have been overstated 
• Profit hole discovered 
(£250m) 
• Deloitte begins 
investigation 
• Financial Conduct Authority 
begins investigation 
• Blinkbox put up for sale 
29/10 23/10 16/10 
• Moody’s & Fitch 
downgrade Tesco’s debt to 
BAA3 
• Deloitte results: profit 
overstatement (£263m) 
• Premature income 
recognition &delayed 
accrual of costs 
• Serious Fraud Office begins 
investigation
 Share price decline 
 Lost 12% of value in one day 
 Profit declined by 47% 
 Market share drop 
 Lost trust of consumers & suppliers 
 8 executives suspended 
 Lost credibility towards investors 
 Warren Buffett: “huge mistake” 
 Moody’s downgrading to BAA3 
 Neil Saunders:“It gives the impression 
of a company that is not in full control 
of its internal procedures” 
 Raised alarm for other supermarket 
chains
 Why do suppliers pay retailers? 
 Listing fees 
 Prime position fee 
 Promotional activities increase sales 
 What form do payments take? 
 Commercial income 
 Specific target levels 
 Why is it a grey area? 
 Store managers overly optimistic at profit 
estimations 
 Co-op deals made well in advance 
 Revenue not booked until goods/services are 
delivered (GAAP) 
 Payments disputed later – new agreement in 2nd 
half 
 Shouldn’t PwC have found out? 
 Rebates included in balance sheets 
 “Amounts accrued at the end of the year are 
judgemental” – risk of manipulation
 Strengthen UK business core 
 Focus on internal market 
 Strengthen balance sheet 
 Cut costs 
 Sell non-core assets (Thailand stores/Tesco 
bank/Dunnhumby) 
 Rights issue (up to 3bn) 
 Cut jobs 
 Raise product prices 
 Build trust & transparency on brand 
 More space to best-selling lines 
 More staff on shop floor (user friendly) 
 Rebuild trust with suppliers & consumers 
 Display clear strategy for comeback 
Neil Saunders, Conlumino: 
“...today is about financial 
performance and not the 
time for unveiling grand 
plans” 
Sven Reinke, Moody’s: 
“lay out strategy or face 
further cuts”
 Retail giant suffers continuing decline 
 Entry of new players 
 Change of focus to shareholders 
 Failed diversification 
 Accounting scandal erupts 
 Unprecedented consequences 
 Market share – share price 
 Frustration among investors – suppliers – consumers 
 Analysts’ allegations 
 Need to paint a flattering picture? 
 Under-pressure CEO maintaining his job? 
 New CEO deliberately worsening situation to engineer recovery? 
 Honest mistake? 
 Fake sales? 
 Comeback based on 3 main pillars 
 Strengthen balance sheet 
 Strengthen UK core 
 Build trust & transparency
(1) Anderson, J. (2014). Tesco Accounting Scandal Draws Scrutiny of Serious Fraud Office in Britain. [online] Nytimes.com. Available at: 
http://www.nytimes.com/2014/10/30/business/international/another-british-watchdog-opens-inquiry-into-tesco-accounting-scandal.html [Accessed 22 Nov. 2014]. 
(2) Anderson, J. (2014). Tesco Chairman to Step Down as Overstatement of Profit Grows. [online] Nytimes.com. Available at: http://www.nytimes.com/2014/10/24/business/international/tesco-plc-chairman- 
richard-broadbent-profits.html [Accessed 22 Nov. 2014]. 
(3) BBC News, (2014). Serious Fraud Office starts criminal investigation against TESCO PLC. [video] Available at: https://www.youtube.com/watch?v=VsoGYOwVTaI [Accessed 22 Nov. 2014]. 
(4) BBC News, (2014). Tesco in criminal fraud probe. [online] Available at: http://www.bbc.com/news/business-29821061 [Accessed 22 Nov. 2014]. 
(5) BBC News, (2014). Tesco, what went wrong?. [online] Available at: http://www.bbc.com/news/business-29716885 [Accessed 22 Nov. 2014]. 
(6) Boyle, C. (2014). Buffett sells off ‘huge mistake’ Tesco. [online] CNBC. Available at: http://www.cnbc.com/id/102092816# [Accessed 22 Nov. 2014]. 
(7) Butler, S. and Kollewe, J. (2014). Tesco – the highs and lows of the UK's biggest retailer. [online] the Guardian. Available at: http://www.theguardian.com/business/2014/jun/04/tesco-highs-lows-retailer- 
sales-philip-clarke [Accessed 22 Nov. 2014]. 
(8) Butler, S. (2014). Criminal investigation launched into Tesco’s accounting. [online] the Guardian. Available at: http://www.theguardian.com/business/2014/oct/29/serious-fraud-office-investigate- 
tesco [Accessed 22 Nov. 2014]. (9) CNBC, (2014). Warren Buffett: I made a mistake on Tesco. [online] Available at: http://www.cnbc.com/id/102054399 [Accessed 22 Nov. 2014]. 
(10) Elgheit, E. (2013). TESCO: LOSING GROUND IN THE UK – CASE ANALYSIS.. Ph.D. ISM - International School of Management. 
(11) euronews, (2014). Tesco accounting snafu now subject of criminal probe. [online] Available at: http://www.euronews.com/2014/10/30/tesco-accounting-snafu-now-subject-of-criminal-probe/ 
[Accessed 22 Nov. 2014]. 
(12) Financial Times, (2014). Tesco in charts: What does Dave Lewis have to do? - FT.com. [online] Available at: http://www.ft.com/intl/cms/s/0/548b0a50-5a99-11e4-8625- 
00144feab7de.html#axzz3IjCz5ESG (TESCO IN CHARTS PDF) [Accessed 22 Nov. 2014]. 
(13) Financial Times, (2014). Tesco reveals it overstated first-half results by £250m - FT.com. [online] Available at: http://www.ft.com/intl/cms/s/0/67fb8db4-421e-11e4-9818- 
00144feabdc0.html#axzz3Jh6r5SSU [Accessed 22 Nov. 2014]. 
(14) Financial Times, (2014). US law firms line up investors to sue Tesco - FT.com. [online] Available at: http://www.ft.com/intl/cms/s/0/4ff7ce62-669f-11e4-91ab-00144feabdc0.html#axzz3IjCz5ESG (US 
LAW FIRMS PDF) [Accessed 22 Nov. 2014]. 
(15) Independent.ie, (2014). Serious Fraud Office opens Tesco probe - Independent.ie. [online] Available at: http://www.independent.ie/business/world/serious-fraud-office-opens-tesco-probe- 
30702350.html [Accessed 22 Nov. 2014]. 
(16) NewsyBusiness, (2014). Tesco Chairman Resigns Over $420 Million Accounting Error. [video] Available at: https://www.youtube.com/watch?v=3W_WVIjBqQA [Accessed 22 Nov. 2014]. (17) Reuters, 
(2014). New Tesco boss likely to sell assets to fund recovery plan. [online] Available at: http://www.reuters.com/article/2014/10/16/tesco-assets-idUSL6N0S957Y20141016 [Accessed 22 Nov. 
2014]. 
(18) Reuters, (2014). Without a plan, junk status looms for Britain's Tesco - Moody's. [online] Available at: http://www.reuters.com/article/2014/10/31/tesco-ratings-idUSL5N0SQ2YK20141031? 
type=companyNews [Accessed 22 Nov. 2014]. 
(19) Rosenblum, P. (2014). Tesco's Accounting Irregularities Are Mind Blowing. [online] Forbes. Available at: http://www.forbes.com/sites/paularosenblum/2014/09/22/tescos-accounting-irregularities-are- 
mind-blowing/ [Accessed 22 Nov. 2014]. (20) Ruddick, G. (2014). Tesco accounting scandal Q&A: what happens next? - Telegraph. [online] Telegraph.co.uk. Available at: 
http://www.telegraph.co.uk/finance/newsbysector/epic/tsco/11113002/ Tesco-accounting-scandal-QandA-what-happens-next.html [Accessed 22 Nov. 2014]. 
(21) Sky News, (2014). Where Did It All Go Wrong For Tesco?. [video] Available at: https://www.youtube.com/watch?v=cwpzHRd3w98 [Accessed 22 Nov. 2014]. 
(22) The Economist, (2014). Not so funny. [online] Available at: http://www.economist.com/news/business/21620227-booking-revenues-comedy-all-about-timing-not-so-funny [Accessed 22 Nov. 2014]. 
(23) The Economist, (2014). Turning orange. [online] Available at: http://www.economist.com/news/business-and-finance/21619783-decline-britains-biggest-retailer-has-begun-look-sai-turning-orange 
[Accessed 22 Nov. 2014]. 
(24) The Guardian, (2014). Tesco's accounting error - what the analysts say. [online] Available at: http://www.theguardian.com/business/2014/sep/22/tesco-what-the-analysts-say [Accessed 22 Nov. 
2014]. (25) Thegrocer.co.uk, (2014). The Tesco crisis: Timeline. [online] Available at: http://www.thegrocer.co.uk/channels/supermarkets/tesco/the-tesco-crisis-timeline/372259.article 
[Accessed 22 Nov. 2014].
Tesco

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Tesco

  • 1. Christos Diafas Martha Dragatidou Vasiliki Kontotasiou
  • 2.  Multinational grocery & merchandise retailer based in England  2nd largest retailer in profits & revenues  UK’s largest private-sector employer  Stores across 12 countries (Asia, Europe, North America)  Constituent of the FTSE 100 index  Market capitalization of approx. £14.3m  Has diversified into other sectors (Blinkbox, H&H, Giraffe)
  • 3. Discounters (Aldi , Lidl) enjoy rapid sales growth (~9%) First profit warning in 20 years wipes £5bn off Tesco’s market cap Decline in profits; full year pre-tax profit halves to £1.96bn Continuing profit loss for 5 years in US; Tesco quits Fresh & Easy Shares lose more than half their value - February – August 2013: pre-tax profit £1.6bn - February – August 2014: pre-tax profit £112m • 9/1: Out-of-town stores like-for-like sales drop by 2.4% in six weeks • 25/2: Store refresh programme accelerates in preparation of price cuts £200m investment into lowering prices • 16/4: 6% group profits drop announced. Plan to open more than 100 Giraffe, Decks and H&H outlets • 4/6: Tesco blames impact of price cuts and accelerated store revamp programme for third successive fall in sales in its Q1 results • 21/7: CEO Philip Clarke steps down after failing to turn around company fortunes • 29/8: Tesco issues shock profit warning, announces stall on store refresh programme; “challenging trading conditions” are put to blame
  • 4. 19/9 22/9 1/10 • Employee suggests profits may have been overstated • Profit hole discovered (£250m) • Deloitte begins investigation • Financial Conduct Authority begins investigation • Blinkbox put up for sale 29/10 23/10 16/10 • Moody’s & Fitch downgrade Tesco’s debt to BAA3 • Deloitte results: profit overstatement (£263m) • Premature income recognition &delayed accrual of costs • Serious Fraud Office begins investigation
  • 5.  Share price decline  Lost 12% of value in one day  Profit declined by 47%  Market share drop  Lost trust of consumers & suppliers  8 executives suspended  Lost credibility towards investors  Warren Buffett: “huge mistake”  Moody’s downgrading to BAA3  Neil Saunders:“It gives the impression of a company that is not in full control of its internal procedures”  Raised alarm for other supermarket chains
  • 6.  Why do suppliers pay retailers?  Listing fees  Prime position fee  Promotional activities increase sales  What form do payments take?  Commercial income  Specific target levels  Why is it a grey area?  Store managers overly optimistic at profit estimations  Co-op deals made well in advance  Revenue not booked until goods/services are delivered (GAAP)  Payments disputed later – new agreement in 2nd half  Shouldn’t PwC have found out?  Rebates included in balance sheets  “Amounts accrued at the end of the year are judgemental” – risk of manipulation
  • 7.  Strengthen UK business core  Focus on internal market  Strengthen balance sheet  Cut costs  Sell non-core assets (Thailand stores/Tesco bank/Dunnhumby)  Rights issue (up to 3bn)  Cut jobs  Raise product prices  Build trust & transparency on brand  More space to best-selling lines  More staff on shop floor (user friendly)  Rebuild trust with suppliers & consumers  Display clear strategy for comeback Neil Saunders, Conlumino: “...today is about financial performance and not the time for unveiling grand plans” Sven Reinke, Moody’s: “lay out strategy or face further cuts”
  • 8.  Retail giant suffers continuing decline  Entry of new players  Change of focus to shareholders  Failed diversification  Accounting scandal erupts  Unprecedented consequences  Market share – share price  Frustration among investors – suppliers – consumers  Analysts’ allegations  Need to paint a flattering picture?  Under-pressure CEO maintaining his job?  New CEO deliberately worsening situation to engineer recovery?  Honest mistake?  Fake sales?  Comeback based on 3 main pillars  Strengthen balance sheet  Strengthen UK core  Build trust & transparency
  • 9. (1) Anderson, J. (2014). Tesco Accounting Scandal Draws Scrutiny of Serious Fraud Office in Britain. [online] Nytimes.com. Available at: http://www.nytimes.com/2014/10/30/business/international/another-british-watchdog-opens-inquiry-into-tesco-accounting-scandal.html [Accessed 22 Nov. 2014]. (2) Anderson, J. (2014). Tesco Chairman to Step Down as Overstatement of Profit Grows. [online] Nytimes.com. Available at: http://www.nytimes.com/2014/10/24/business/international/tesco-plc-chairman- richard-broadbent-profits.html [Accessed 22 Nov. 2014]. (3) BBC News, (2014). Serious Fraud Office starts criminal investigation against TESCO PLC. [video] Available at: https://www.youtube.com/watch?v=VsoGYOwVTaI [Accessed 22 Nov. 2014]. (4) BBC News, (2014). Tesco in criminal fraud probe. [online] Available at: http://www.bbc.com/news/business-29821061 [Accessed 22 Nov. 2014]. (5) BBC News, (2014). Tesco, what went wrong?. [online] Available at: http://www.bbc.com/news/business-29716885 [Accessed 22 Nov. 2014]. (6) Boyle, C. (2014). Buffett sells off ‘huge mistake’ Tesco. [online] CNBC. Available at: http://www.cnbc.com/id/102092816# [Accessed 22 Nov. 2014]. (7) Butler, S. and Kollewe, J. (2014). Tesco – the highs and lows of the UK's biggest retailer. [online] the Guardian. Available at: http://www.theguardian.com/business/2014/jun/04/tesco-highs-lows-retailer- sales-philip-clarke [Accessed 22 Nov. 2014]. (8) Butler, S. (2014). Criminal investigation launched into Tesco’s accounting. [online] the Guardian. Available at: http://www.theguardian.com/business/2014/oct/29/serious-fraud-office-investigate- tesco [Accessed 22 Nov. 2014]. (9) CNBC, (2014). Warren Buffett: I made a mistake on Tesco. [online] Available at: http://www.cnbc.com/id/102054399 [Accessed 22 Nov. 2014]. (10) Elgheit, E. (2013). TESCO: LOSING GROUND IN THE UK – CASE ANALYSIS.. Ph.D. ISM - International School of Management. (11) euronews, (2014). Tesco accounting snafu now subject of criminal probe. [online] Available at: http://www.euronews.com/2014/10/30/tesco-accounting-snafu-now-subject-of-criminal-probe/ [Accessed 22 Nov. 2014]. (12) Financial Times, (2014). Tesco in charts: What does Dave Lewis have to do? - FT.com. [online] Available at: http://www.ft.com/intl/cms/s/0/548b0a50-5a99-11e4-8625- 00144feab7de.html#axzz3IjCz5ESG (TESCO IN CHARTS PDF) [Accessed 22 Nov. 2014]. (13) Financial Times, (2014). Tesco reveals it overstated first-half results by £250m - FT.com. [online] Available at: http://www.ft.com/intl/cms/s/0/67fb8db4-421e-11e4-9818- 00144feabdc0.html#axzz3Jh6r5SSU [Accessed 22 Nov. 2014]. (14) Financial Times, (2014). US law firms line up investors to sue Tesco - FT.com. [online] Available at: http://www.ft.com/intl/cms/s/0/4ff7ce62-669f-11e4-91ab-00144feabdc0.html#axzz3IjCz5ESG (US LAW FIRMS PDF) [Accessed 22 Nov. 2014]. (15) Independent.ie, (2014). Serious Fraud Office opens Tesco probe - Independent.ie. [online] Available at: http://www.independent.ie/business/world/serious-fraud-office-opens-tesco-probe- 30702350.html [Accessed 22 Nov. 2014]. (16) NewsyBusiness, (2014). Tesco Chairman Resigns Over $420 Million Accounting Error. [video] Available at: https://www.youtube.com/watch?v=3W_WVIjBqQA [Accessed 22 Nov. 2014]. (17) Reuters, (2014). New Tesco boss likely to sell assets to fund recovery plan. [online] Available at: http://www.reuters.com/article/2014/10/16/tesco-assets-idUSL6N0S957Y20141016 [Accessed 22 Nov. 2014]. (18) Reuters, (2014). Without a plan, junk status looms for Britain's Tesco - Moody's. [online] Available at: http://www.reuters.com/article/2014/10/31/tesco-ratings-idUSL5N0SQ2YK20141031? type=companyNews [Accessed 22 Nov. 2014]. (19) Rosenblum, P. (2014). Tesco's Accounting Irregularities Are Mind Blowing. [online] Forbes. Available at: http://www.forbes.com/sites/paularosenblum/2014/09/22/tescos-accounting-irregularities-are- mind-blowing/ [Accessed 22 Nov. 2014]. (20) Ruddick, G. (2014). Tesco accounting scandal Q&A: what happens next? - Telegraph. [online] Telegraph.co.uk. Available at: http://www.telegraph.co.uk/finance/newsbysector/epic/tsco/11113002/ Tesco-accounting-scandal-QandA-what-happens-next.html [Accessed 22 Nov. 2014]. (21) Sky News, (2014). Where Did It All Go Wrong For Tesco?. [video] Available at: https://www.youtube.com/watch?v=cwpzHRd3w98 [Accessed 22 Nov. 2014]. (22) The Economist, (2014). Not so funny. [online] Available at: http://www.economist.com/news/business/21620227-booking-revenues-comedy-all-about-timing-not-so-funny [Accessed 22 Nov. 2014]. (23) The Economist, (2014). Turning orange. [online] Available at: http://www.economist.com/news/business-and-finance/21619783-decline-britains-biggest-retailer-has-begun-look-sai-turning-orange [Accessed 22 Nov. 2014]. (24) The Guardian, (2014). Tesco's accounting error - what the analysts say. [online] Available at: http://www.theguardian.com/business/2014/sep/22/tesco-what-the-analysts-say [Accessed 22 Nov. 2014]. (25) Thegrocer.co.uk, (2014). The Tesco crisis: Timeline. [online] Available at: http://www.thegrocer.co.uk/channels/supermarkets/tesco/the-tesco-crisis-timeline/372259.article [Accessed 22 Nov. 2014].

Hinweis der Redaktion

  1. [1] http://www.businessinsider.com/tesco-accounts-investigation-2014-9 [2] http://www.bbc.com/news/magazine-23988795 [3] http://www.bloomberg.com/quote/TSCO:LN
  2. [1] http://www.businessinsider.com/tesco-accounts-investigation-2014-9 [2] http://www.bbc.com/news/magazine-23988795 [3] http://www.bloomberg.com/quote/TSCO:LN