1. Christina Maria Prieto
2620 ½ Roseview Ave
Los Angeles, Ca. 90065
Cell: 323­594­2810
Email: christinaprieto38@gmail.com
Objective:
To be part of a team, helping to achieve excellent status, through maximum quality
service with maintaining the highest professional standards.
Qualifications:
Ability to work effectively in a multi­task environment with a diverse range of personnel,
strong organizational and decision­making skills, ability to handle multiple tasks and
prioritize, proven ability to recognize actual/potential errors and quickly implement
viable solutions, excessive energy with the desire to succeed and motivate others,
organizational and analytical skills. Work well under pressure.
Experience:
Patient Service Representative II­ Cedars Sinai Medical Group 01/2015 to Present
Greets patients.Collects co­payments/give receipts/reconcile payments/batch fee tickets,
Prepare charts.Reviews patient demographics and insurance information.Performs/updates
demographics and insurance registration. Collects co­pay/insurance cards, copying required
information.Manage patient flow. Maintains waiting rooms. Schedules first available
appointments.Takes voice mail messages off phones and direct appropriately. Answers and
triage calls, directing to appropriate individuals or departments. Handles all telephone
interactions. Performs check­in and check­out functions. Processes and track referrals.Handles
patient/MD correspondence, Manages all MD requests. Schedules patients with ancillary and
specialty providers.
Scheduler­ USC Orthopedic Spine Center 2/2010­1/2015
Primary duty is to schedule appointments for Dr. Mark J. Spoonamore and Dr. Jeremy
Smith and Orthopaedic Sports Medicine. Coordinate with doctors, nurses, patients and
other medical department while setting up appointments over the phone or in person.
Perform administrative duties such as greeting patients when they arrive and leave,
schedule all new and follow­up appointments, answer phones; verify insurances, collect
office co pays. Submit and respond to all Workers’ Compensation reports and requests
from adjusters and Attorneys. Obtain authorizations for Workers Compensation and
PPO’s, HMO’s set up charts for next day clinic, print out operative reports and pertinent
reports.
Referral Specialist ­ American Imaging Management 9/2009­2/2010
Enter demographic and screening information from a requesting physician office or
provider via telephone or facsimile into the preauthorization computer system.
Screen preauthorization requests using approved criteria and guidelines. Identify and
appropriately refer cases to preauthorization nurses for clinical review. Provide

2. information to referring/rendering physician offices and network imaging centers
regarding program requirements. Maintain current personal client files updated with the
most current client fact sheets provided. Process pre authorization requests in accordance
with departmental guidelines. Maintain telephone service standards in accordance with
departmental goals.
Imaging Administrative Specialist­ Cedars Sinai Medical Center 7/2001­8/2009
Schedule studies for all Imaging areas, answer phones, scheduling on IDX systems, and
Epic, add­ on, rescheduling, canceling and coordinating anesthesia cases with
Radiologist, lead technologist, and nurses. Work along with registration department
Coordinating recovery rooms, providing exam specific history and physical; obtaining
lab results and written order for all biopsies. Interact with refereeing physicians and
offices, as well as with HMO utilization review departments to verify ordered exams and
to assure accuracy. Verify orders on document scanning. Use Patient Trak net for adding
on and canceling patients, & document scanning.
Medical Records/Medical Secretary ­Cedars Sinai Medical Group 4/1992­7/2001
Responsible for Internal medicine physicians. Duties include scheduling appointments,
schedule out patient procedures. Check­in patient, collect co pay, and answer heavy
phones for fast paced office. Process HMO referrals for all specialists, schedule
follow­up appointments. Help with coverage for other doctor offices when needed.
Verify insurance eligibility Private and PPO insurance. Updating all patient registration
GCS system, verifying insurance eligibility. Schedule appointments for multiple
specialists, and Internal medicine. Submit referrals to Utilization Review Department.
Responsible for an entire suite of physician’s loose filing, distribution of charts, filling of
charts in alphabetical order for all Internal Medicine and Ophthalmology department.
Education:
Franklin High School; Diploma, Currently enrolled and taking classes thru Penn Foster
College for Medical Coding and Billing.
Computer Skill:
Word Perfect, Windows, Quadris, Web VS, GCS, Patient Trak Net, Progressive Health
Systems, Idx, Epic, Centricity GE, Emdat, All Scripts, Core scanning, EPF, Cerner,
Nautilus, Passport, Healthstream
Languages​:
Fluent English & Spanish, speak, write and read.