1. VentyxHosting Chris Breaux – Director, VentyxHosting February 23-26, 2009 Chris Breaux – VentyxHosting February 23 - 25, 2009 | Solution Pavilion
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3. VentyxHosting – Who We Are We manage the Ventyx applications from remote data centers to our clients through the Internet or a private network. Delivery Built on a foundation of standard process, procedures and configurations that leverage VentyxHosting’s knowledge and experience to the benefit of all VentyxHosting clients Support VentyxHosting offers a number of Hosting options, each of which can be tailored to meet client specific requirements. Flexibility
5. VentyxHosting – Our Flexibility Managed Care Remote Support QuickStart Delivery Sandbox ASP / SaaS
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11. Manageability Challenge Complete Solution Focus Production Readiness Review Project Approved Review SLA Review Operations Review Capacity Management Availability Management Performance Management Service Level Management Service Continuity Management Service Desk Incident Management Service Level Management Service Request Management Support Resource Management Region Management Change Management Release Management Configuration Management Job Scheduling Monitoring & Control Security Management System Administration Network Administration Print / Output Management ITIL
12. Let Us Handle the Applications Be Effective in Your Business’ Core Competency
13. Change Management Enabling Agility while Maintaining Quality All changes follow a strict region management Plan -- Baseline Region Development Region Test / QA Region Prod Region DR Region Training Region The LifeCycle
14. Region Management Change Mgt, Prep, & Coding Delivery (1) Baseline Region (3) Production Region (5) DR Region (2) Test / QA Region (4) Training Region Ensures a robust & solid delivery
27. Optimal application, implementation & technology options Single bundled offering Lowers TCO & mitigates risk for users Team To Recap Ventyx, a leader in Asset Mgt, Service Delivery, & Cust Billing applications & services arena