2. “The meek shall not inherit the earth, or if they do, the bold will have left only a smoldering cinder. History is made in bold, disrupting strokes, not small steps.”
3. “Now we are embroiled in the most turbulent marketplace in history. There is only one market, and it is the world. Everyone, regardless of size or locale is in it.”
4. Disruptive Technology? Jobs and Wozniak’s Apple computer Fed Express’s overnight package delivery Avon’s home sales of cosmetics McDonald’s fast-food revolution, Just-in-time manufacturing at Dell, Amazon.com’sbook retailing
5. “Although cost controls, technology, financial maneuvering, and marketing all play a role in finding competitive advantage in this economic environment, as they have in others, there is one element that most thought leaders now agree is the differentiating force. It is people, the human capital of an organization. People are the only active asset of a company. All others are inert and passive, possessing potential that only the human operator can leverage. Nothing, absolutely nothing, happens until a human being becomes involved. All improvements, incremental or massive, are the product of human capital.”
14. Links Task Interdependencies Mediating & Pooled Tech (independent) vs. Intensive & Reciprocal (unified) HR Interdependencies HR’s Separate Roles High Interdependency between functions
15. Strengths “In the West Coast Offense of the San Francisco 49ers during the 1980s, they did not change uniforms or buy new footballs. They worked out a new offensive strategy with which the defenses of their opponents were not prepared to cope. As a result, the 49ers were one of the most explosive scoring machines in the history of professional football and winners of five Super Bowls in a dozen years. You can change your game and explode past your competitors by adopting a new offensive strategy.”