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Let’s Get Social!
Tactics for Your Social Networking Success
              Lakesha Brown
Social Media Defined
• What is it?
      – Social Media is the future of
        communication, a countless array
        of tools/platforms that increase
        and enhance the sharing of
        information. It includes text,
        photos, audio, video.
             There is no other low-cost promotional method out
             there that will easily give you large numbers of
             visitors.


10/22/2011                  XD Web Solutions :: http://xdwebsolutions.com
Social Media Defined
• How it helps?
             • Social media marketing is an excellent way to get
               people to your main presence and look at what you
               have to offer.

                Personal                                    Business
                Find jobs                                   Increase Website Traffic
                Personal networking/dating                  Business networking
                Connect with friends                        Branding/Reputation Mgmt
                Online communities                          Customer service
                                                            Marketing/Promotion

              “Participation in social media shows the human side of your company…” -toprankblog.com


10/22/2011                      XD Web Solutions :: http://xdwebsolutions.com
New Culture




10/22/2011   XD Web Solutions :: http://xdwebsolutions.com
Social Media Defined
• Why Use Social Media?
      – Broken traditional model
             •   34% of US homes have a DVR to skip commercials
             •   $44 of junk mail is discarded without being opened
             •   72% of Americans are on the DNC Registry
             •   Radio advertising in North America fell 17.6% in ’09
      – Rewards to transform your marketing
             • 93% of Americans want you to be on social media
             • Facebook is the 3rd largest country in the world
             • 2/3 of the Globe visit social platforms
10/22/2011                 XD Web Solutions :: http://xdwebsolutions.com
Social Media Defined
• Why Use Social Media?
      – Social site interaction is the 4th most popular
        online activity – in front of email (personal)
             • Social media is like Word of Mouth – ON STEROIDS!




10/22/2011               XD Web Solutions :: http://xdwebsolutions.com
How Is It Different?




10/22/2011   XD Web Solutions :: http://xdwebsolutions.com
Credit photo - All rights reserved by RadarDDBuk




                                                   10/22/2011   XD Web Solutions :: http://xdwebsolutions.com
10/22/2011   XD Web Solutions :: http://xdwebsolutions.com
Myths of Social Media
1. My customers don’t use social media
      – 81% of U.S. adults with an Internet connection
        use social media in some form or function.
        Further, last year’s Forrester study of B2B
        technology buyers found that they use social
        media nearly twice as much as U.S. adults overall.
                                                    - Forrester Social Technographics® report




10/22/2011          XD Web Solutions :: http://xdwebsolutions.com
Myths of Social Media
2. A Facebook page is all I need
      – Social House on Rented land
      – Expanded Social Media Strategy
      – Facebook realities




10/22/2011         XD Web Solutions :: http://xdwebsolutions.com
Myths of Social Media
3. Social Media isn’t measurable
      – Selecting Metrics (fans, followers, connections)
      – Social Media-Only Promos (coupons, codes)
      – Social Engagement Applications (Google Alerts,
        Radian 6)
             • Quantitative - the number of people in the network,
               the growth rate of your network
             • Qualitative - who is in the network, what ideas are
               discussed in the networks


10/22/2011               XD Web Solutions :: http://xdwebsolutions.com
Social Media Cases
• Disasters
      – http://www.penn-olson.com/2010/07/22/30-
        social-media-business-case-studies/
• Case Studies
      – http://www.penn-olson.com/2010/07/22/30-
        social-media-business-case-studies/




10/22/2011        XD Web Solutions :: http://xdwebsolutions.com
Making Money with
Social Media
                         You don’t…directly!
• It’s all about:
             •   Branding/Reputation
             •   Trust/Integrity
             •   Relationships/Creating connections
             •   Credibility/Education
             •   Market Research
             •   Inbound Marketing
             •   Recruitment


10/22/2011                 XD Web Solutions :: http://xdwebsolutions.com
Making Money with
Social Media
• Maximize Value
      – Tell your story, not your product
      – Listen more than you talk
      – Favorite Quote
             “You can buy attention (advertising)
              You can beg for attention from the media (PR)
              You can bug people one at a time to get attention (sales)
               OR you can earn attention by creating something interesting
               and valuable and publishing it online for free: a YouTube video,
               a blog, reports/whitepapers, photos, eBooks, etc.”
                                                                       by David Scott at Freshspot Marketing



10/22/2011             XD Web Solutions :: http://xdwebsolutions.com
Get Started
• The Process

                                                Involve
             • Goals                                                   • Listen
             • Setup                   • Connect                       • Repeat
                                       • Content
                 Plan                                                    Measure




10/22/2011             XD Web Solutions :: http://xdwebsolutions.com
Critical Success Factors
• Small Business owners who successfully use
  Social Media:
             •   COMMIT weekly resources (time, budget)
             •   GENERATE engaging content
             •   DON’T use EVERY platform
             •   CONNECT and build relationships
             •   BALANCE with other forms of marketing
             •   MEASURE!




10/22/2011                XD Web Solutions :: http://xdwebsolutions.com
Summary
       •    Get a Plan!
       •    Get Social!
       •    Get Involved!
       •    Get Measured!
       •    Rinse and Repeat!
             Social Media Will Change Your Business
           Social Media is a Journey Not a Destination

10/22/2011           XD Web Solutions :: http://xdwebsolutions.com
See You Online!
• Web: xdwebsolutions.com
• Twitter: @xdwebsolutions




10/22/2011   XD Web Solutions :: http://xdwebsolutions.com
Credits
      •      Jay Baer, Destroying the 7 Myths of B2B Social Media
      •      Slide 8 Photo credit, RadarDDBuk
      •      Scott Marvin Marketing, Importance of Social Media Marketing
      •      Social Profit Landscape Quadrant, Don Crowther with Social Profit
             Formula
      •      Lee Odden, toprankblog.com
      •      Case Studies, Penn Olson
      •      Social Media Statistics, Cone
      •      Inbound Marketing Summit




10/22/2011                  XD Web Solutions :: http://xdwebsolutions.com

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Let's Get Social

  • 1. Let’s Get Social! Tactics for Your Social Networking Success Lakesha Brown
  • 2. Social Media Defined • What is it? – Social Media is the future of communication, a countless array of tools/platforms that increase and enhance the sharing of information. It includes text, photos, audio, video. There is no other low-cost promotional method out there that will easily give you large numbers of visitors. 10/22/2011 XD Web Solutions :: http://xdwebsolutions.com
  • 3. Social Media Defined • How it helps? • Social media marketing is an excellent way to get people to your main presence and look at what you have to offer. Personal Business Find jobs Increase Website Traffic Personal networking/dating Business networking Connect with friends Branding/Reputation Mgmt Online communities Customer service Marketing/Promotion “Participation in social media shows the human side of your company…” -toprankblog.com 10/22/2011 XD Web Solutions :: http://xdwebsolutions.com
  • 4. New Culture 10/22/2011 XD Web Solutions :: http://xdwebsolutions.com
  • 5. Social Media Defined • Why Use Social Media? – Broken traditional model • 34% of US homes have a DVR to skip commercials • $44 of junk mail is discarded without being opened • 72% of Americans are on the DNC Registry • Radio advertising in North America fell 17.6% in ’09 – Rewards to transform your marketing • 93% of Americans want you to be on social media • Facebook is the 3rd largest country in the world • 2/3 of the Globe visit social platforms 10/22/2011 XD Web Solutions :: http://xdwebsolutions.com
  • 6. Social Media Defined • Why Use Social Media? – Social site interaction is the 4th most popular online activity – in front of email (personal) • Social media is like Word of Mouth – ON STEROIDS! 10/22/2011 XD Web Solutions :: http://xdwebsolutions.com
  • 7. How Is It Different? 10/22/2011 XD Web Solutions :: http://xdwebsolutions.com
  • 8. Credit photo - All rights reserved by RadarDDBuk 10/22/2011 XD Web Solutions :: http://xdwebsolutions.com
  • 9. 10/22/2011 XD Web Solutions :: http://xdwebsolutions.com
  • 10. Myths of Social Media 1. My customers don’t use social media – 81% of U.S. adults with an Internet connection use social media in some form or function. Further, last year’s Forrester study of B2B technology buyers found that they use social media nearly twice as much as U.S. adults overall. - Forrester Social Technographics® report 10/22/2011 XD Web Solutions :: http://xdwebsolutions.com
  • 11. Myths of Social Media 2. A Facebook page is all I need – Social House on Rented land – Expanded Social Media Strategy – Facebook realities 10/22/2011 XD Web Solutions :: http://xdwebsolutions.com
  • 12. Myths of Social Media 3. Social Media isn’t measurable – Selecting Metrics (fans, followers, connections) – Social Media-Only Promos (coupons, codes) – Social Engagement Applications (Google Alerts, Radian 6) • Quantitative - the number of people in the network, the growth rate of your network • Qualitative - who is in the network, what ideas are discussed in the networks 10/22/2011 XD Web Solutions :: http://xdwebsolutions.com
  • 13. Social Media Cases • Disasters – http://www.penn-olson.com/2010/07/22/30- social-media-business-case-studies/ • Case Studies – http://www.penn-olson.com/2010/07/22/30- social-media-business-case-studies/ 10/22/2011 XD Web Solutions :: http://xdwebsolutions.com
  • 14. Making Money with Social Media You don’t…directly! • It’s all about: • Branding/Reputation • Trust/Integrity • Relationships/Creating connections • Credibility/Education • Market Research • Inbound Marketing • Recruitment 10/22/2011 XD Web Solutions :: http://xdwebsolutions.com
  • 15. Making Money with Social Media • Maximize Value – Tell your story, not your product – Listen more than you talk – Favorite Quote “You can buy attention (advertising) You can beg for attention from the media (PR) You can bug people one at a time to get attention (sales) OR you can earn attention by creating something interesting and valuable and publishing it online for free: a YouTube video, a blog, reports/whitepapers, photos, eBooks, etc.” by David Scott at Freshspot Marketing 10/22/2011 XD Web Solutions :: http://xdwebsolutions.com
  • 16. Get Started • The Process Involve • Goals • Listen • Setup • Connect • Repeat • Content Plan Measure 10/22/2011 XD Web Solutions :: http://xdwebsolutions.com
  • 17. Critical Success Factors • Small Business owners who successfully use Social Media: • COMMIT weekly resources (time, budget) • GENERATE engaging content • DON’T use EVERY platform • CONNECT and build relationships • BALANCE with other forms of marketing • MEASURE! 10/22/2011 XD Web Solutions :: http://xdwebsolutions.com
  • 18. Summary • Get a Plan! • Get Social! • Get Involved! • Get Measured! • Rinse and Repeat! Social Media Will Change Your Business Social Media is a Journey Not a Destination 10/22/2011 XD Web Solutions :: http://xdwebsolutions.com
  • 19. See You Online! • Web: xdwebsolutions.com • Twitter: @xdwebsolutions 10/22/2011 XD Web Solutions :: http://xdwebsolutions.com
  • 20. Credits • Jay Baer, Destroying the 7 Myths of B2B Social Media • Slide 8 Photo credit, RadarDDBuk • Scott Marvin Marketing, Importance of Social Media Marketing • Social Profit Landscape Quadrant, Don Crowther with Social Profit Formula • Lee Odden, toprankblog.com • Case Studies, Penn Olson • Social Media Statistics, Cone • Inbound Marketing Summit 10/22/2011 XD Web Solutions :: http://xdwebsolutions.com

Hinweis der Redaktion

  1. Avoid previous disasters and be successful by following the process