CETS 2012, Jeff Merrell & Keeley Sorokti, slides for Social Technology & Learning: Converting the Non-believers
1. Social Technology &
Learning:
Converting the
Non-believers
Jeff Merrell
Keeley Sorokti
Master’s Program in Learning & Organizational Change at Northwestern University
2. “Ideas need air to breath and evolve. [Digital
communities] let you do this with lots of people
quickly. Use them to develop your thinking.”
“Don’t be intimidated by what others are
doing. Do your own thing smartly.”
MSLOC student answers to question:
What advice would your current-self give to your past-self on overcoming barriers to digital engagement?
3. “Share inspiration. Not your nail polish color.”
MSLOC student answers to question:
What advice would your current-self give to your past-self on overcoming barriers to digital engagement?
5. Q: So how do you get there?
Do you work on establishing a
collaborative culture first? Or do you
implement technology to help change
the culture?
A: Yes.
6. Be digitally literate
Attention
Participation
Collaboration
Critical consumption
Network smarts
Digital literacy skills from Howard Rheingold in Net Smart
7. As learning
professionals:
How do we help
our digital
community get
something out of
the dialogue?
Photo by Hector Parayuelos via Flickr
8. Know-how for learning practitioners
Be able to recognize network health
Know when and how to participate
Analyze using data and stories
9. 1: Be able to recognize network health
Don’t worry about lurking
Look for passion and temporary
convergence
Look for trust and safety
Look for short-term value
Look for emergent roles
13. Example: Network health
Emergent roles
Connector
Greeter
Mediator
Idea initiator
Idea synthesizer
Protocol officer
14. 2: Know when and how to participate
Connector
Greeter
Mediator
Idea initiator
Idea synthesizer
Protocol officer
15. Explanation: Know when and how to participate
Modeling the emergent roles
High
Trust-building (greeting,
Focus of attention
encouraging, standards-setting)
Connector
All other roles
Low
Time
16. Explanation: Know when and how to participate
Modeling the emergent roles
High
Trust-building (greeting,
Focus of attention
encouraging, standards-setting)
Connector
All other roles
Low
Time
17. 3: Analyze using data and stories
Learn something that
changes the way you
Discover new work in practice
resources
Learners only recognize
Make new this in hindsight,
connection connecting the dots back
to downstream activities.
Adapted from the work of Etienne Wenger, Beverly Trayner, Maarten de Laat in “Promoting and Assessing Value Creation in Communities and
Networks: A Conceptual Framework.” Heerlen: Ruud de Moor Centrum - Open Universiteit; 2011.
25. Social Tech & Learning
Top Three Takeaways
1) Organizational Culture Matters
2) Community Management &
Content Design Matter
3) Technology Platform Matters
26. Continue the dialogue
@NU_MSLOC #msloc
Twitter @sorokti
@JeffMerrell
Google+ MSLOC at Northwestern University
Keeley Sorokti
Jeff Merrell
The MSLOC Knowledge Lens MSLOC Website
News & Events http://www.sesp.northwestern.edu/msloc/knowledge-lens/
LOC Content
E-Mail j-merrell2@northwestern.edu
keeley.sorokti@northwestern.edu
#CETS12 MSLOC Presentation & http://storify.com/sorokti/cets12-social-technology-and-learning/
Online Conversation on Storify
Hinweis der Redaktion
Outside (public and public/private tools) and inside (private MSLOC learning spaces). Lots of cross over. Similarity in tool design features – but you are managing the cross over.
Attention – social media afford distraction, but attention can be trained. Mindfulness, intention. But allow for flow and fun.Participation – We are consumers as well as creators. Participation can include tagging, bookmarking, curating. Then can move more. Be aware of your digital footprint and profile. But also: Assume goodwill (engagement protocol). Crap detect thyself.Collaboration –Critical consumption – crap detection. Check your sources. Be a reporter. Create a dashboard of fact-checking sites.
In this case, this post started a long side-bar discussion on a topic that was adjunct to the course. But it was a topic for which the author – and a couple of other community members – had some passion about. The end result was
Talk to content management roles as well…curator…content designer..still very important. But the focus on this talk is about facilitation roles…
For knowing when to jump in as community manager…At the very beginning, focus on trust. Encourage, support, maintain standards of politeness, greet, connect, synthesize. But be patient – learn to wait before jumping in with really substantive stuff.
For knowing when to jump in as community manager…At the very beginning, focus on trust. Encourage, support, maintain standards of politeness, greet, connect, synthesize. But be patient – learn to wait before jumping in with really substantive stuff.
We wanted an ESN, not an LMSLMS systems are focused around a particular class rather than at the program-levelWe want our students to use a best-in-class system that is used in organizations rather than education settings (nature of our program)We wanted a system that would easily allow our busy students and faculty to quickly get to the information they needed at that moment. Filtering and controlling your own content was key.The platform had to have a strong mobile appWe wanted a company that we felt was moving in a similar direction to MSLOC.This was more important than creating a comprehensive requirements documentWe looked at several vendors:Jive SoftwareMoxieSocial TextYammerBlue KiwiIBM Connections
We wanted a company that we felt was moving in a similar direction to MSLOC.This was more important than creating a comprehensive requirements documentWe looked at several vendors:Jive SoftwareMoxieSocial TextYammerBlue KiwiIBM Connections
Custom Streams allow users to get the content that they care about.
Safe space for working on your digital presenceContinue to “geek out” about topics you care about after the class is overCreate your own group based on mutual interests