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A Study on Marketing Mix Activities of
          ABC Trading Co.,Ltd

Supervised by                      Presented by

Dr. Aye Thanda Soe                 Ma Hnin Thiri Chaw
Lecturer                           Roll No. 4
Department of Management Studies   MBA-II (16th Batch)
Yangon Institute of Economics
Rationale of the Study
 In the early of 1990, most of the people in Myanmar depends on the BPI( Burma
Pharmaceutical Industry).

Now a day, healthcare is very important to create a quality of life because of high
global competition and changing life style.

 The number of pharmaceutical importers are growing and it becomes a growinB
Pharmaaceutical market in recent year.

ABC is one of the trading companies in Myanmar which import, distribute,
promote the A Pharma Products and B Pharma Products and Walmark Products.

This study will explore the marketing mix activities of ABC Trading Co.,Ltd.
Objectives of the Study

To analyze the product activities of ABC Trading Co.,Ltd in Yangon.


To explore the pricing strategies of ABC Trading Co.,Ltd in Yangon.


To examine the distribution channels of ABC Trading Co.,Ltd in
 Yangon.

To analyze the promotion activities of ABC Trading Co.,Ltd in Yangon.
Methods, Scope and Limitation of the Study
 Methodology        - Descriptive research

 Primary Data       - Interview to owners, managers from ABC
                            Co.,Ltd

 Secondary Data     - Facts and figures from company’s historical
                              records, Text books, Lecture notes,
  and                                   internet websites
 This study will focus on ABC Trading which is located in Shwe
  Gon Daing, Bahan Township, Yangon.

 This study will focus only on marketing mix activities of B
  Pharma and A Pharma.

 This study will not focus the C brand because it launched six
  month ago and the data of C brand is not sufficient to analyze. It
  does not represent the whole pharmaceutical industry in
  Myanmar.
Therapeutical Segmentwise of Myanmar Pharmaceutical Market


           2%        4% 2%
                3%                         Anti Infective
           3%                              Vitamin
                              35%          Analgesics
     10%
                                           Cardiovascular
                                           Gastrointestinal
     11%                                   Endocardinal
                                           Respiratory
                                           CNS
                                           Others
                        30%
Pharmaceutical Import Products in Million Kyat in Five Fiscal Year

 Sr   Fiscal Year (April to Pharmaceutical      Total Import     in Pharmaceutical
      March)                Import in Million   Million (kyat)      Import Percentage
           z                (kyat)                                  of Total Import(%)
  1   2007-2008             636.6               18418.9             3.4
  2   2008-2009             679.0               24873.8             2.7
  3   2009-2010             797.7               22837.4             3.4
  4   2010-2011             1002.9              35508.4             2.8
  5    2011-2012           1019.6             43958.3             2.3
Source: Import of Principal Commodities, Central Statistical Organization (CSO),
(2012)
Major Import Type of Commodities in Fiscal Year
           2012-2013 (until july) in Million US Dollar

Sr.   Title                                      Total Amount($ ‘000 000)
  1   Petroleum Products                         701.17
 2    Motor Vehicle and Spare Part               415.08

 3    Iron and Steel Construction Material       228.64
 4    Machinery and Spare Parts                  156
 5    Palm Oil                                   112.86
 6    Pharmaceutical                             88.94
 7    Plastic Raw Materials                      71.85
 8    Fertilizers                                51.07
 9   Cement                                     45.54
 10 Electric Distribution Materials             35.51
 Source: Ministry of Commence, Department of Border Trade (2012)
Myanmar Pharmaceutical Market

Sr.   Myanmar Pharmaceutical Market                    Percentage of Total Sale (%)
 1    Yangon and Mandalay Market                       60
 2    Other markets except Yangon and Mandalay         40

        Source: Report of Medipower, 2012

Sr.   Originated Country                               Percentage of Myanmar
                                                       Pharmaceutical Market(%)
 1    India                                            35
 2    Bangladesh,       China,   Thailand,   Indonesia, 40
      Pakistan and Vietnam
 3    Other countries                                  25

        Source: Myanmar Time News, 2012
Company Profile of ABC Trading Co.,Ltd
 established in the year of 1997.

 registered under the Government of the Union of Myanmar Ministry of National
Planning and Economic Development.

 registered only import license under the Union of Myanmar Ministry of
Commerce Directorate of Trade.

 registered in Myanmar Pharmaceutical Entrepreneur Association as member.

 registered each pharmaceutical products and medical equipments in Myanmar Food
and Drug Association (MFDA) every year, so the registration number of the specific
pharmaceutical product cannot be the same every year

 imported medical, pharmaceutical products from the A Pharma Company
which is originated in Germany, B-Pharma, originated in Singapore, and C Pharma,
originated in Czech Republic.

 it is not only importing but also distributing medical products in Myanmar.
Company Profile of ABC Trading Co.,Ltd


 It has two head office. The one head office is in Yangon for Lower Myanmar
distribution and another one is in Mandalay for Upper Myanmar distribution.

 Yangon Head office is situated at Shwe Gon Daing, Bahan Township. Mandalay
Head Office is situated at Min Guann Yeik Thar, Mandalay.
Logo of ABC Trading Co.,Ltd




The Logo of the Brand imported by ABC Trading Co.,Ltd




Source: ABC Trading Co.,Ltd (2012)
General Information of the Brands Distributed by ABC Trading Co.,Ltd

Sr.No    Brand Name                        Categories         Originated
                                                              Country
   1     A Pharma              Pharmaceutical drugs such as   Germany
                               analgesic, antibiotic, etc
   2     B Pharma              Medical Supplies               Singapore
   3     C Pharma              Drugs for diet                 Czech Republic
Source: ABC Trading Co.,Ltd (2012)
Organization Structure of ABC Trading Co.,Ltd


                                                              Director


                                                                         Mandalay Head
                                          Yangon Head Office
                                                                            Office

                                            General Manager

                               Finance                                                          Warehouse
   HR
                              Departmen                                    Sale and             Department
Department
                                  t                                       Marketing
                                                                         Department             Warehouse
   HR                           Finance
                                                                                                 Manager
 Manager                        Manager

                                                                          Sale and       Warehouse/
                      Assistant                                          Marketing                        Driver
 Assisant                                  Assistant                                     Delivery Staff
                  Finance Manager                                        Manager
   HR                                     Accounting
 Manager                                   Manager
                                                                                  Assistant
                                                        Assistant Sale
                                                                                  Marketing
                                          Accountant      Manager
             Financial      Collection                                            Manager
               Staff          Staff
   HR                                                          Sale               Marketing
  Staff                                                        Staff                Staff
Summary Data of ABC Trading Co., Ltd

Name of company         ABC Trading Co., Ltd
Yangon Head Office      Shwe Gone Dine, Yangon

Mandalay Head Office    Min Guann Yeik Thar, Mandalay
Ownership               Company Limited
Founder and Owner       U Tun Tun Oo, U Thein Lwin
Capital of investment   K 1000,000,000
No. of employee in      60
Yangon
Product Distribution    Domestic Pharmaceutical Market( clinics,
                        pharmacy shop, retail shop, wholesale in, retail
                        and wholesale in upper and lower Myanmar)
No. of Department       HR Department, Finance Department, Sale and
                        Marketing Department, Warehouses
                        Department
Present Major Market     Yangon Pharmaceutical Market, Mandalay
                         Pharmaceutical Market
Brands                  A Pharma, B Pharma, C Pharma
Number of Employees in ABC Trading Co.,Ltd

No.                 Category            Number of employee
 1    Director                                  2
 2    General Manager                           1
 3    Sales and marketing Department            25
4     Finance Department                        7
 5    Human Resource Department                 5
6     Warehouse Department                      20
      Total                                     60
Major Customers of ABC Trading Company

No    Hospital/Clinic Name             Township
  1                                    South Okkala
  2                                    Kyauktada
  3                                    Mayangone
  4                                    North Dagon
  5                                    Ahlone
  6                                    Sanchaung
  7                                    Sanchaung
  8                                    Sanchaung
  8                                    Bahan
 10                                    Tamwe
 11                                    Tamwe
 12                                    Lanmadaw
 13                                    Pazundaung
Analysing the Product Activities of ABC Trading Co.,Ltd

       The Secret of Pharmaceutical Formulation of A Pharma
  Sr Type                      Description
   1 Controlled release        -uniform and consistent active ingredient release over
     tablets                   time and maintain optimum plasma concentration
   2 Enteric coated tablets    -gastric protection
   3 Film coated tablets       -perfect film coating masks bad taste
                               -improves stability in extreme climatic conditions
   4    Effervescent tablets   -fast and effective absorption
   5    Suppositories          - perfect blend of hard-fat and active pharmaceutical
                               ingredients for faster and more efficient absorption
   6    Injections             -the highest demands on cleanliness during production
   7    Creams and ointments   - particle size focus on cream and oinments thus
                               preventing skin irritation and improving absorption .
Product Classification of ABC Trading Co.,Ltd



                                               Convenience
                                                Products

                                                Shopping
                            Consumer            Products
                            Products
 Pharmaceutical drugs                           Speciality
 and medical supplies                           Products
                            Industrial
                             Products
                                               Unsought
                                               Products


Source: Own Compilation Based on Survey Data
Product Mix and Product Line of A Pharma in Therapeutical Segmentwise

                           Product Mix Width

P   Analgesics/   Antibiotics/      Diabetes   Cardiometabolic   Gastro-      Dermatologic   Life
r   Anti-         Anti-infectives   Drugs      Drugs             Intestinal   Drugs          Mineral &
o   rheumatic                                                    drugs                       Vitamin
d   agents
u
c
t


L
i
n
e

D
e
p
t
h
Packaging of A Pharma

 control packaging and quality from factory to final consumer.
 tested for extreme climatic conditions.
 have colour coding and pictograms
 employs the latest packaging innovations:
 e.g. Aclar foil and Blister-packaging
 Export cartons and secondary packaging materials ensure that the products
  reach all fifty markets in perfect condition from the original company.
Quality Control of A Pharma

 Production-integrated computer systems
 legal requirements (Good Manufacturing Practice Guidelines, Marketing
  Authorizations)
 The specifications and test methods comply with the requirements of the
  European Pharmacopoeia.
 dissolution tests( to ensure perfect active ingredient absorption).
 state-of-the-art laboratories
Stability and Shelf Live of A Pharma

 A Pharma estimates the shelf life (expiration date) of a drug to determine the
  amount of time the drug is at acceptable potency, color, etc., levels.
 The acceptable levels are set by the pharmaceutical company or the Food and
  Drug Administration.
 The process in which the shelf life is determined is called a stability analysis
 Comprehensive stability studies, in line with ICH guidelines (Conference on
  Harmonisation of Technical Requirements for Registration of Pharmaceuticals
  for Human Use)
 All A Pharma products are tested under normal and extreme climatic
  conditions.
Labeling of A Pharma
 Product name
 quantity of each active ingredient
 Name and address of the A Pharma
 Myanmar registration number of the drugs
  batch number
 expiry date and
 specific storage conditions are clearly written on the paper box.
  Inside the paper box, the package leaflet give information of what the
  pharmaceutical drugs is and what it is used for, how to use it and what possible side
  effects are.
 For cream and ointment type, warning message such as ‘for external use only” can
  be seen on the paper box.
 In some drugs, the A Pharma recommend dosage instruction such as ‘Adults and
  children above 12 years : 15 - 30mg three or four times daily, Children aged 6 to 12
  years : 7.5 - 15mg three or four times daily’ are written on the package leaflet inside
  the paper box.
Product Mix and Product Line of B Pharma Products
No   Product Category/Product Mix Width Product Name/ Product Line Length    Detail

1    Forley Catheter(10’s)             2-way 8Fr                             No.8
                                       2-way 10Fr                            No.10
                                       2-way 12Fr                            No.12
                                       2-way 14Fr                            No.14
                                       2-way 16Fr                            No.16
                                       2-way 18Fr                            No.18
                                       2-way 20Fr                            No.20
                                       2-way 22Fr                            No.22
                                       2-way 24Fr                            No.24
2    HCG(100’s)                        HCG(Human Chorionic Gonaldotrophin)   Urine Pregnancy Test Strip

3    Brace                             Ankle Brace                           For weak ankle support
                                       Elbow Brace                           For weak elbow support
                                       Knee Brace                            For weak knee support
                                       Palm Brace                            For weak palm support
                                       Thigh Brace                           For weak thigh support
                                       Wrist Brace                           For weak wrist support
4    Plaster                           Paper Plaster(24’’)                   Surgical Tape
5    Sphygmomanometer                  Aneroid Sphygmomanometer              Aneroid type
                                       Mercurial Sphygmomanometer            Mercurial type
6    Sthetoscope                       Sthetoscope                           Dual Head
7    Surgical Gloves                   Surgical Gloves                       Sterile surgical glove
8    Thermometer(Flat type)(12’s)      Thermometer                           Mercurial( F&C scale)
9    Warm Water Bag                    Warm Water Bag 2000ml                 To relieve pain
                                       Warm Water Bag 1000ml
                                       Warm Water Bag 500ml
Type of Packaging in B Pharma Products
Sr     Brand Name                              Pack Size
No
   1   Forley Catheter(10’s)                   10pcs/box
  2    HCG(100’s)                              100pcs/pack
  3    Ankle Brace                             Individual Pack
       Elbow Brace
       Knee Brace
       Palm Brace
       Thigh Brace
       Wrist
       Sphygmomanometer Aneriod
       Sphygmomanometer Mercury
       Stethoscope
       Warm Water Bag( 2000ml/1000 ml/500ml)
       Surgical Gloves
  4    Paper Plaster(24’’)                     24rolls/ box
  5    Surgical Gloves                         50packs/box
  6    Thermometer(Flat type)(12’s)            12pcs/box
Labeling of B Pharma Products

 The indication of the date until the device may be used safely is expressed at least as
  the year and month on the medical supplies products.
 Warning, precautions, limitation, undesirable side effect are informed on the cover of
  the package (eg, supplied sterile, single-disposable glove).
 Special storage or handling condition is clearly shown on the package.
 Detail of any further treatment or handling needed before the medical supplies
  products (eg, sterilization, final assembly, preparation of reagents and control
  material) are clearly informed to the end user.
Branding of A Pharma and B Pharma Products

 These three brands are made the trademark for legal protection.
 For prescription medicine, the company builds the loyalty, credibility and trust
  with physicians by supporting continuing medical education, sponsorship, and
  clinical studies in creating long term success.
 The direct-to-consumer advertising, in-store promotion is essential for creating
  brand awareness of the customers who make their own decision especially for
  the non prescription medicine.
 The company logo, slogan, name, characters and symbols are used together
  with the pharmaceutical brand name the advertising to create the strong brand
  awareness for the company.
New Product items of A Pharma from 1997 to 2012

Sr.No     Product Category       Number of New Product Items       Total
                              From 1997   From 2000 From 2007      Item
                               to 1999      to 2006      to 2012
  1       Analgesics               5            3           2       10
 2        Antibiotic              1           -           1         2
 3        Diabetes Drugs          2           -           -         2
 4        Cardiometabolic         1           2           1         4
          Drugs
 5        Gastro-Intestinal       1           -           1         2
          Drugs
 6        Dermatologic            1           1           2         4
          Drugs
 7        Life Mineral and        1           -           1         2
          Vitamin
New Product Items of B Pharma from 1997 to 2012

Sr.No Product Category   Number of New Product Items Total
                           From     From     From    Item
                          1997 to  2000 to 2007 to
                           2005     2006      2012
  1   HCG                    1        -         -      1
 2    Braces                5         -        -       5
 3    Plaster               1         -        -       1
 4    Sphygmomanome         1         1        -       2
      ter
 5    Forlely Catheter                9        -       9
 6    Sthethoscope          -         1        -       1
 7    Surgical Gloves       -         1        -       1
 8    Thermometer           -         1        -       1
 9    Warm Water Bag        -                  3       3
Pricing Methods of ABC Trading Co.,Ltd
Sr.No   Pricing Method       A Pharma   B Pharma   Description
   1    Cost Plus Pricing    √          √          5 % profit margin
  2     Geographic Pricing   √          √          Product cost+ (transportation cost/no of
                                                   customer in the same area)
  3     Quantity Discount    √          √          Buy One Get One Free (BOGOF) for new
                                                   product, and different kinds of gift such
                                                   as T-Shirt, Umbrella, Key Chain for a
                                                   specific quantity identified by the
                                                   company
 4      Cash Discount        √          √          1.5%-3% according to cash down amount
 5      Seasonal Discount    √          -          5%-10% discount at rainy and cold
                                                   season
 6      Trade Discount       √          √          5%-8% discount
Quantity Discount Policy of ABC Trading Co.,Ltd
Sr.No Product Name       Quantity Discount Policy
   1  Analgesic          5% discount to retailers and 7% discount wholesaler
  2   Anti-biotic        5% discount to retailers and 7% discount to
                         wholesalers
 3   Life Mineral and    5% discount to retailers and 8% discount
     Vitamin             wholesalers
 4   Mercurial           Buy one get one Denk Ball pen and file holder
     Sphygmomanometer
     , Stethoscope
 5   Thermometer      Buy two box get Denk ball pen and Denk mug
 6   Surgical Glove   Buy four box of surgical glove get one Denk tissue
                      box and Denk mug
 7   Brace            Buy ten get one A Pharma Umbrella
Cash Discount Policy of ABC Trading Co.,Ltd
     Sr.No      Cash down payment(Kyat)                           Cash Discount Policy(percent)
          1     Between 100,000 and 250,000                       1.5%
      2         250,000 and above                                 2.5%
       3        Above` 1,100,000                                  3%


Seasonal Discount Policy of A Pharma Products in ABC Trading Co.,Ltd
     Sr.No      Types of Product              Event                                       Seasonal Discount
                                                                                              (percent)
          1     Analgesic, Antibiotic         New Year sales, Christmas sales                     4%
          2     Life mineral and vitamin      Thadinkyut and Water festival sales                 5%
          3     Diabetes Drugs                New Year sales                                      3%
          4     Cardiometabolic Drugs         New Year sales, Water festival sales                3%

                 Trade Discount Policy of ABC Trading Co.,Ltd
     Sr       Type                                                                    Trade Discount Policy
     1        Wholesalers at Mingalar Market and Bogyoke Market                       8% discount
     2        Retailer such as clinic, pharmacy, private hospital                     5% discount
Distribution Channels of ABC Trading Co.,Ltd

Zero Stage Distribution Channel of ABC Trading Co.,Ltd

ABC Trading                                Patients
Co.,Ltd


One Stage Distribution Channel of ABC Trading Co.,Ltd
 ABC Trading Co.,Ltd         Retailers/
                                                               Patients
                             Hospitals/
                             Pharmacies /Clinics




Two Stage Distribution Channel of ABC Trading Co.,Ltd

 ABC Trading           Wholesalers                 Retailer/              Patients
 Co.,Ltd               (Bogyoke Market,            Hospital/
                       Mingalar Market)            Pharmacy
                                                   /Clinic
Transportation Flows of ABC Trading Co., Ltd

                                        Wholesalers


                                        Pharmacies
                        Yangon

                        20 trucks         Clinics`


                                        Cost SharinB
                                        Pharmaacies


                                         Hospitals


 ABC Trading Co., Ltd
                                          Patients


                                        Wholesalers


                                        Pharmacies
                         Mandalay

                          15 trucks
                                          Clinics


                                        Cost SharinB
                                        Pharmaacies


                                          Patients
Promotional Activities of ABC Trading Co.,Ltd
                         ABC Trading Co.,Ltd




Over The Counter Drugs                 Prescription Drugs




                               Push                                                 Pull



                                                              Direct to Customer
      Commercial                  Non Commercial                                      Illness Promotion
                                                              Advertising



                            Conferences
  Detailing                                                 Medical
                            Journal articles
  Drug Samples                                              recommendation
                            Clinical Trial                                             Patient
  Gift Premiums             Colleague Recommendation
  Journal Advertising       Pharmacist

                                                                          Patient Request

                                                            Physician
                                                                                   sample
AdvertisinB Pharmaaceutical Products in Journal/Magazine
     Sr.No   Journal/Magazine             Weekly /Monthly   Front Cover/ Back
                                                            Cover
       1     Health Update Journal        Weekly            Full Back Cover
      2      Eternal Light Magazine       Monthly           Full inside page
       3     Open Journal                 Weekly            Full Back Cover


                                Personal Selling
 The sale and promotion teams of ABC Trading Company adopt face-to-face
  interaction with prospective purchaser such as retail pharmacies in Mingalar
  Market and Bogyoke Market in order to promote the matter-of-fact selling
  relationship to a deep personal friendship.
Sale Promotion
 drug sample
 the different kinds of gifts
    T-Shirt
    Calendar
    Ball Point Pen
    Tissue Box
    Car accessories
    Umbrella.
Point of promotion of ABC Trading Co.,Ltd

Sr.No   Hospital                                Location         Target Type
   1    Yangon Orthopaediac Hospital ( YOH )    Kyi Myin Daing   In Service Doctor
   2    Yangon General Hospital(YGH)            Lanmadaw
   3    Thingangyun General Hospital            Thingangyun
        (TGH)
 4      East Yangon General Hospital (EYGH)     Botahtaung
 5      West Yangon General Hospital (WYGH)     Kyi Myin Daing
 6      Insein General Hospital (IGH)           Insein
 7      Defense Service General Hospital        Dagon
 8      Defense Service Orthpaediac Hospital    Mingalardone
 9      New Yangon General Hospital(NYGH/       Lanmadaw
        JICA)
 10     Doctor’s Preferred Clinic or Hospital                    Retired Doctors
Public Relation of ABC Trading Co.,Ltd

Sr.N   Public Relation Activity                             Description
o
1      Sponsoring X’Ray Clinic                              External public
2      International Conference at Sedona Hotel             relation
3      Journal Reading at Myanmar Medical
       Association(MMA)
4      Symposium at Orthopaedic Conference at
       Mandalay Hill Resort Hotel
5      Medical Exhibition at Myanmar Medical
       Association
6      Health Talk (Cardiac, Diabetes)
7      Sponsor for lunch at Clinical Medical Meeting
8      Sponsor for dinner at Clinical Medical Meeting
9      Drug Donation at field trip
10     Donation at Nargis Disaster
11     Donation at Rakhine State for renovation
12     Sponsor for travelling cost to in local or foreign
       countries (air ticket, hotel reservation)
13     Annual Stuff Party and Dinner                        Internal Public
14     Religious Festival (Thadingyut Festival, Water       Relation
       Festival)
15     Holiday Trip to Ngwe Saung and Chaung Tha Beach
Annual Budgeted Expenditure on Each Promotion Method
Sr. Promotion           Type                                            Promotion Amount
No Method                                                                     (kyat)
                                                                     A Pharma     G-Pharm
 1    Advertising      Drug Sample                                   25,000,000   20,000,000
                       Journal Article                               5,000,000    5,000,000
                       Mini Drug Counter                             1,000,000    1,000,000
                       Flyer                                         2,000,000    1,000,000
 2    Personal Selling Personal Selling at the retail shop
                                                                     25,000,000   25,000,000
 3    Sale Promotion    Different Kinds of Gifts( T- Shirt,          25,000,000   25,000,000
                        Calender,pen, Umbrella,Tissue box, Glass,
                        Breakfast food, Refrigerator, air con, car
                        accessories)
 4    Public Relation   Conferences                                  25,000,000   25,000,000
                        Sponsorship                                  25,000,000   20,000,000
                        Clinical Trial                               5,000,000    5,000,000
                        Symposium                                    5,000,000    5,000,000
                        Posterboard                                  5,000,000    5,000,000
Actual Expenditure of by the Company on Each Method
Sr. Promotion          Type                                            Promotion Amount
No Method                                                                    (kyat)
                                                                    A Pharma     G-Pharm
 1   Advertising      Drug Sample                                   25,000,000   20,000,000
                      Journal Article                               5,000,000    5,000,000
                      Mini Drug Counter                             1,000,000    1,000,000
                      Flyer                                         2,000,000    1,000,000
 2   Personal Selling Personal Selling at the retail shop
                                                                    25,000,000   25,000,000
 3   Sale Promotion    Different Kinds of Gifts( T- Shirt,          25,000,000   25,000,000
                       Calender,pen, Umbrella,Tissue box, Glass,
                       Breakfast food, Refrigerator, air con, car
                       accessories)
 4   Public Relation   Conferences                                  25,000,000   25,000,000
                       Sponsorship                                  25,000,000   20,000,000
                       Clinical Trial                               5,000,000    5,000,000
                       Symposium                                    5,000,000    5,000,000
                       Posterboard                                  5,000,000    5,000,000
The Effect of Marketing Mix Activities on Sale Performance
                  of ABC Trading Co.Ltd
      Top Five A Pharma Brand Sale from 2007 to 2011
         Sr                              Year (Total Sale in Million Kyat)
         N     Brand Name           2007   2008       2009        2010         2011
         o
          1    A                   878      1050     1050         1147       1274
          2    B                   831      1039     1039         977        1173
          3    C                   118      181      181          209        244
          4    D                   81       115      115          160        192
          5    E                   133      161      161          174        157
          6    F                   76       99           112         140     162
        1400


        1200


        1000                                                                          A
                                                                                      B
        800
                                                                                      C
        600                                                                           D
        400                                                                           E
                                                                                      F
        200


          0
                   2007     2008           2009            2010              2011
Top Five A Pharma Brand Sale Volume from 2007 to 2011
                                           Year (Total Sale Volume in Units)
         SrNo   Brand Name
                                      2007      2008        2009      2010     2011
         1      A                   144000   150000      152400     162000 180000
         2      B                   108000   114000      116400     120000 144000
         3      C                   24000    31200       32400      36000    42000
         4      D                   18000     21600     24000      30000    36000
         5      E                   21600     22200     22800      24000    21600
         6      F                   5300      6900        7900      9100    120000



200000

150000                                                                                       A
                                                                                             B
100000                                                                                       C
                                                                                             D
 50000
                                                                                             E
    0                                                                                        F
             2007            2008           2009                 2010                 2011
Total Sale (Kyat) in All A Pharma Products from 2007 to 2011
         Sr.No          Year           Average Total Sale Per Year(‘000 000 kyat)
            1           2007                              2256
            2           2008                              2592
            3           2009                              2880
            4           2010                              3000
            5           2011                              3240




 3,500
 3,000
 2,500
 2,000
 1,500                                                     Average Total Sale per Year('000 000)

 1,000
  500
    0
          2007   2008    2009   2010     2011
Top Five B Pharmaa Brand Sale Volume from 2007 to 2011
                                                      Year (Total Sale Volume)
     SrNo    Brand Name
                                           2007       2008        2009      2010    2011
         1   Knee Brace                   60,000     74,000      64000     65000   84000
         2   Ankle Brace                  61000      61000          -         -    72000
         3   HCG Test                     24500      34000          -         -    30000
         4   Paper Plaster ½’’            36900      36000       46000     48000      -
         5   Mercury Pressure Curve        600         750         720       800     720
         6   Aneroid                  -            -              3600      4000    3600
         7   Stethoscope              -            -              3600      4500      -



 90000
 80000
                                                                                     Knee Brace
 70000
 60000                                                                               Ankle Brace
 50000                                                                               HCG Test
 40000                                                                               Paper Plaster
 30000                                                                               Mercury Pressure Curve
 20000                                                                               Aneroid
 10000                                                                               Sthethoscope
     0
             2007         2008        2009            2010          2011
Number of Customers in ABC Trading Co.,Ltd

                                                                          Year
      Sr.No       Customers
                                                2007       2008           2009          2010           2011
      1           Wholesalers                    25            35          58            73            83
      2           Pharmacies                     111          153         210           228            271
      3           Clinic                        80            125          141          194            250
      4           Cost SharinB                   22            24          30           30             30
                  Pharmaacies
                  Total                         238           337         439           539            634

300

                                                                    700
250
                                                                    600
                                                 Wholesalers
200                                                                 500
                                                 Pharmacies
                                                                    400
150                                                                                                                Total Wholesalers
                                                 Clinics            300                                            and Retailers
100                                                                 200
                                                 Cost Sharing
                                                                    100
 50                                              Pharmacies
                                                                      0

 0                                                                        2007   2008    2009   2010        2011

          2007   2008      2009   2010   2011
Suggestion & Recommendation
 launch the more new product item.
 conduct SWOT (Strength,Weakness, Opportunity, Treat) Analysis.
 emphasize on non commercial push promotion activities.
 suggestion box program not only from the employee but also from the customer
 create the web site in order to do the online payment and give product information.
 make the installment programs KBZ bank, AGD Bank, Myawaddy Bank.
 consider another choice to publish the product information through Social Network.
 revise the percent of cash discount policy.
 try to target to the whole lower Myanmar for their market extension company for new
  customer
 try to retain old customer
 use direct marketing as a promotion tool which is an interactive marketing system
 manufacture pharmaceutical products by themselves like Fame Pharmacy in Myanmar
  by hiring well-trained pharmacists, doctors and management personnel.
Need For Future Research
 The future research should focus on the segmentation, targeting, positioning
  of this company.
 Studying the marketing mix activities is not enough to create value for
  customer. There are different kinds of people in certain place so it is not
  possible for the individual company to cater to the need and preferences of the
  customer.
 The future study should emphasize on the segmentation strategy in order to
  determine who the actual and potential customers are, identify
  segments, analyze the intensity of competitors in the market and select the
  attractive customer segments.
 After listing the target market, the future researcher has to identify the
  differential advantage in each segment, decides on a different positioning
  concept for each of these segment.
 Therefore future researcher should focus on the positioning the company and
  its effectiveness. Positioning is an offering that occupies in the minds of
  consumers relative to competitive product for creating sustainable growth of
  the company.
My Opinion
 I shared my thesis slides for educational purpose but I
    covered some of the data such as brand
    name, company logo and pharmaceutical name for
    company privacy but all the information related to
    Myanmar pharmaceutical market are true.
   I hope more feedback and suggestions for my slide.
   my email: hninthirichaw@yahoo.com
   You can also read my thesis and other thesis at Yangon
    Institute of Economic Library, MBA Programme.
   Thank you so much for downloading my slide!
Thank You

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Myanmar pharmaceutical market and marketing mix activities of trading company

  • 1. A Study on Marketing Mix Activities of ABC Trading Co.,Ltd Supervised by Presented by Dr. Aye Thanda Soe Ma Hnin Thiri Chaw Lecturer Roll No. 4 Department of Management Studies MBA-II (16th Batch) Yangon Institute of Economics
  • 2. Rationale of the Study  In the early of 1990, most of the people in Myanmar depends on the BPI( Burma Pharmaceutical Industry). Now a day, healthcare is very important to create a quality of life because of high global competition and changing life style.  The number of pharmaceutical importers are growing and it becomes a growinB Pharmaaceutical market in recent year. ABC is one of the trading companies in Myanmar which import, distribute, promote the A Pharma Products and B Pharma Products and Walmark Products. This study will explore the marketing mix activities of ABC Trading Co.,Ltd.
  • 3. Objectives of the Study To analyze the product activities of ABC Trading Co.,Ltd in Yangon. To explore the pricing strategies of ABC Trading Co.,Ltd in Yangon. To examine the distribution channels of ABC Trading Co.,Ltd in Yangon. To analyze the promotion activities of ABC Trading Co.,Ltd in Yangon.
  • 4. Methods, Scope and Limitation of the Study  Methodology - Descriptive research  Primary Data - Interview to owners, managers from ABC Co.,Ltd  Secondary Data - Facts and figures from company’s historical records, Text books, Lecture notes, and internet websites  This study will focus on ABC Trading which is located in Shwe Gon Daing, Bahan Township, Yangon.  This study will focus only on marketing mix activities of B Pharma and A Pharma.  This study will not focus the C brand because it launched six month ago and the data of C brand is not sufficient to analyze. It does not represent the whole pharmaceutical industry in Myanmar.
  • 5. Therapeutical Segmentwise of Myanmar Pharmaceutical Market 2% 4% 2% 3% Anti Infective 3% Vitamin 35% Analgesics 10% Cardiovascular Gastrointestinal 11% Endocardinal Respiratory CNS Others 30%
  • 6. Pharmaceutical Import Products in Million Kyat in Five Fiscal Year Sr Fiscal Year (April to Pharmaceutical Total Import in Pharmaceutical March) Import in Million Million (kyat) Import Percentage z (kyat) of Total Import(%) 1 2007-2008 636.6 18418.9 3.4 2 2008-2009 679.0 24873.8 2.7 3 2009-2010 797.7 22837.4 3.4 4 2010-2011 1002.9 35508.4 2.8 5 2011-2012 1019.6 43958.3 2.3 Source: Import of Principal Commodities, Central Statistical Organization (CSO), (2012)
  • 7. Major Import Type of Commodities in Fiscal Year 2012-2013 (until july) in Million US Dollar Sr. Title Total Amount($ ‘000 000) 1 Petroleum Products 701.17 2 Motor Vehicle and Spare Part 415.08 3 Iron and Steel Construction Material 228.64 4 Machinery and Spare Parts 156 5 Palm Oil 112.86 6 Pharmaceutical 88.94 7 Plastic Raw Materials 71.85 8 Fertilizers 51.07 9 Cement 45.54 10 Electric Distribution Materials 35.51 Source: Ministry of Commence, Department of Border Trade (2012)
  • 8. Myanmar Pharmaceutical Market Sr. Myanmar Pharmaceutical Market Percentage of Total Sale (%) 1 Yangon and Mandalay Market 60 2 Other markets except Yangon and Mandalay 40 Source: Report of Medipower, 2012 Sr. Originated Country Percentage of Myanmar Pharmaceutical Market(%) 1 India 35 2 Bangladesh, China, Thailand, Indonesia, 40 Pakistan and Vietnam 3 Other countries 25 Source: Myanmar Time News, 2012
  • 9. Company Profile of ABC Trading Co.,Ltd established in the year of 1997. registered under the Government of the Union of Myanmar Ministry of National Planning and Economic Development. registered only import license under the Union of Myanmar Ministry of Commerce Directorate of Trade. registered in Myanmar Pharmaceutical Entrepreneur Association as member. registered each pharmaceutical products and medical equipments in Myanmar Food and Drug Association (MFDA) every year, so the registration number of the specific pharmaceutical product cannot be the same every year imported medical, pharmaceutical products from the A Pharma Company which is originated in Germany, B-Pharma, originated in Singapore, and C Pharma, originated in Czech Republic. it is not only importing but also distributing medical products in Myanmar.
  • 10. Company Profile of ABC Trading Co.,Ltd It has two head office. The one head office is in Yangon for Lower Myanmar distribution and another one is in Mandalay for Upper Myanmar distribution. Yangon Head office is situated at Shwe Gon Daing, Bahan Township. Mandalay Head Office is situated at Min Guann Yeik Thar, Mandalay.
  • 11. Logo of ABC Trading Co.,Ltd The Logo of the Brand imported by ABC Trading Co.,Ltd Source: ABC Trading Co.,Ltd (2012)
  • 12. General Information of the Brands Distributed by ABC Trading Co.,Ltd Sr.No Brand Name Categories Originated Country 1 A Pharma Pharmaceutical drugs such as Germany analgesic, antibiotic, etc 2 B Pharma Medical Supplies Singapore 3 C Pharma Drugs for diet Czech Republic Source: ABC Trading Co.,Ltd (2012)
  • 13. Organization Structure of ABC Trading Co.,Ltd Director Mandalay Head Yangon Head Office Office General Manager Finance Warehouse HR Departmen Sale and Department Department t Marketing Department Warehouse HR Finance Manager Manager Manager Sale and Warehouse/ Assistant Marketing Driver Assisant Assistant Delivery Staff Finance Manager Manager HR Accounting Manager Manager Assistant Assistant Sale Marketing Accountant Manager Financial Collection Manager Staff Staff HR Sale Marketing Staff Staff Staff
  • 14. Summary Data of ABC Trading Co., Ltd Name of company ABC Trading Co., Ltd Yangon Head Office Shwe Gone Dine, Yangon Mandalay Head Office Min Guann Yeik Thar, Mandalay Ownership Company Limited Founder and Owner U Tun Tun Oo, U Thein Lwin Capital of investment K 1000,000,000 No. of employee in 60 Yangon Product Distribution Domestic Pharmaceutical Market( clinics, pharmacy shop, retail shop, wholesale in, retail and wholesale in upper and lower Myanmar) No. of Department HR Department, Finance Department, Sale and Marketing Department, Warehouses Department Present Major Market Yangon Pharmaceutical Market, Mandalay Pharmaceutical Market Brands A Pharma, B Pharma, C Pharma
  • 15. Number of Employees in ABC Trading Co.,Ltd No. Category Number of employee 1 Director 2 2 General Manager 1 3 Sales and marketing Department 25 4 Finance Department 7 5 Human Resource Department 5 6 Warehouse Department 20 Total 60
  • 16. Major Customers of ABC Trading Company No Hospital/Clinic Name Township 1 South Okkala 2 Kyauktada 3 Mayangone 4 North Dagon 5 Ahlone 6 Sanchaung 7 Sanchaung 8 Sanchaung 8 Bahan 10 Tamwe 11 Tamwe 12 Lanmadaw 13 Pazundaung
  • 17. Analysing the Product Activities of ABC Trading Co.,Ltd The Secret of Pharmaceutical Formulation of A Pharma Sr Type Description 1 Controlled release -uniform and consistent active ingredient release over tablets time and maintain optimum plasma concentration 2 Enteric coated tablets -gastric protection 3 Film coated tablets -perfect film coating masks bad taste -improves stability in extreme climatic conditions 4 Effervescent tablets -fast and effective absorption 5 Suppositories - perfect blend of hard-fat and active pharmaceutical ingredients for faster and more efficient absorption 6 Injections -the highest demands on cleanliness during production 7 Creams and ointments - particle size focus on cream and oinments thus preventing skin irritation and improving absorption .
  • 18. Product Classification of ABC Trading Co.,Ltd Convenience Products Shopping Consumer Products Products Pharmaceutical drugs Speciality and medical supplies Products Industrial Products Unsought Products Source: Own Compilation Based on Survey Data
  • 19. Product Mix and Product Line of A Pharma in Therapeutical Segmentwise Product Mix Width P Analgesics/ Antibiotics/ Diabetes Cardiometabolic Gastro- Dermatologic Life r Anti- Anti-infectives Drugs Drugs Intestinal Drugs Mineral & o rheumatic drugs Vitamin d agents u c t L i n e D e p t h
  • 20. Packaging of A Pharma  control packaging and quality from factory to final consumer.  tested for extreme climatic conditions.  have colour coding and pictograms  employs the latest packaging innovations:  e.g. Aclar foil and Blister-packaging  Export cartons and secondary packaging materials ensure that the products reach all fifty markets in perfect condition from the original company.
  • 21. Quality Control of A Pharma  Production-integrated computer systems  legal requirements (Good Manufacturing Practice Guidelines, Marketing Authorizations)  The specifications and test methods comply with the requirements of the European Pharmacopoeia.  dissolution tests( to ensure perfect active ingredient absorption).  state-of-the-art laboratories
  • 22. Stability and Shelf Live of A Pharma  A Pharma estimates the shelf life (expiration date) of a drug to determine the amount of time the drug is at acceptable potency, color, etc., levels.  The acceptable levels are set by the pharmaceutical company or the Food and Drug Administration.  The process in which the shelf life is determined is called a stability analysis  Comprehensive stability studies, in line with ICH guidelines (Conference on Harmonisation of Technical Requirements for Registration of Pharmaceuticals for Human Use)  All A Pharma products are tested under normal and extreme climatic conditions.
  • 23. Labeling of A Pharma  Product name  quantity of each active ingredient  Name and address of the A Pharma  Myanmar registration number of the drugs  batch number  expiry date and  specific storage conditions are clearly written on the paper box.  Inside the paper box, the package leaflet give information of what the pharmaceutical drugs is and what it is used for, how to use it and what possible side effects are.  For cream and ointment type, warning message such as ‘for external use only” can be seen on the paper box.  In some drugs, the A Pharma recommend dosage instruction such as ‘Adults and children above 12 years : 15 - 30mg three or four times daily, Children aged 6 to 12 years : 7.5 - 15mg three or four times daily’ are written on the package leaflet inside the paper box.
  • 24. Product Mix and Product Line of B Pharma Products No Product Category/Product Mix Width Product Name/ Product Line Length Detail 1 Forley Catheter(10’s) 2-way 8Fr No.8 2-way 10Fr No.10 2-way 12Fr No.12 2-way 14Fr No.14 2-way 16Fr No.16 2-way 18Fr No.18 2-way 20Fr No.20 2-way 22Fr No.22 2-way 24Fr No.24 2 HCG(100’s) HCG(Human Chorionic Gonaldotrophin) Urine Pregnancy Test Strip 3 Brace Ankle Brace For weak ankle support Elbow Brace For weak elbow support Knee Brace For weak knee support Palm Brace For weak palm support Thigh Brace For weak thigh support Wrist Brace For weak wrist support 4 Plaster Paper Plaster(24’’) Surgical Tape 5 Sphygmomanometer Aneroid Sphygmomanometer Aneroid type Mercurial Sphygmomanometer Mercurial type 6 Sthetoscope Sthetoscope Dual Head 7 Surgical Gloves Surgical Gloves Sterile surgical glove 8 Thermometer(Flat type)(12’s) Thermometer Mercurial( F&C scale) 9 Warm Water Bag Warm Water Bag 2000ml To relieve pain Warm Water Bag 1000ml Warm Water Bag 500ml
  • 25. Type of Packaging in B Pharma Products Sr Brand Name Pack Size No 1 Forley Catheter(10’s) 10pcs/box 2 HCG(100’s) 100pcs/pack 3 Ankle Brace Individual Pack Elbow Brace Knee Brace Palm Brace Thigh Brace Wrist Sphygmomanometer Aneriod Sphygmomanometer Mercury Stethoscope Warm Water Bag( 2000ml/1000 ml/500ml) Surgical Gloves 4 Paper Plaster(24’’) 24rolls/ box 5 Surgical Gloves 50packs/box 6 Thermometer(Flat type)(12’s) 12pcs/box
  • 26. Labeling of B Pharma Products  The indication of the date until the device may be used safely is expressed at least as the year and month on the medical supplies products.  Warning, precautions, limitation, undesirable side effect are informed on the cover of the package (eg, supplied sterile, single-disposable glove).  Special storage or handling condition is clearly shown on the package.  Detail of any further treatment or handling needed before the medical supplies products (eg, sterilization, final assembly, preparation of reagents and control material) are clearly informed to the end user.
  • 27. Branding of A Pharma and B Pharma Products  These three brands are made the trademark for legal protection.  For prescription medicine, the company builds the loyalty, credibility and trust with physicians by supporting continuing medical education, sponsorship, and clinical studies in creating long term success.  The direct-to-consumer advertising, in-store promotion is essential for creating brand awareness of the customers who make their own decision especially for the non prescription medicine.  The company logo, slogan, name, characters and symbols are used together with the pharmaceutical brand name the advertising to create the strong brand awareness for the company.
  • 28. New Product items of A Pharma from 1997 to 2012 Sr.No Product Category Number of New Product Items Total From 1997 From 2000 From 2007 Item to 1999 to 2006 to 2012 1 Analgesics 5 3 2 10 2 Antibiotic 1 - 1 2 3 Diabetes Drugs 2 - - 2 4 Cardiometabolic 1 2 1 4 Drugs 5 Gastro-Intestinal 1 - 1 2 Drugs 6 Dermatologic 1 1 2 4 Drugs 7 Life Mineral and 1 - 1 2 Vitamin
  • 29. New Product Items of B Pharma from 1997 to 2012 Sr.No Product Category Number of New Product Items Total From From From Item 1997 to 2000 to 2007 to 2005 2006 2012 1 HCG 1 - - 1 2 Braces 5 - - 5 3 Plaster 1 - - 1 4 Sphygmomanome 1 1 - 2 ter 5 Forlely Catheter 9 - 9 6 Sthethoscope - 1 - 1 7 Surgical Gloves - 1 - 1 8 Thermometer - 1 - 1 9 Warm Water Bag - 3 3
  • 30. Pricing Methods of ABC Trading Co.,Ltd Sr.No Pricing Method A Pharma B Pharma Description 1 Cost Plus Pricing √ √ 5 % profit margin 2 Geographic Pricing √ √ Product cost+ (transportation cost/no of customer in the same area) 3 Quantity Discount √ √ Buy One Get One Free (BOGOF) for new product, and different kinds of gift such as T-Shirt, Umbrella, Key Chain for a specific quantity identified by the company 4 Cash Discount √ √ 1.5%-3% according to cash down amount 5 Seasonal Discount √ - 5%-10% discount at rainy and cold season 6 Trade Discount √ √ 5%-8% discount
  • 31. Quantity Discount Policy of ABC Trading Co.,Ltd Sr.No Product Name Quantity Discount Policy 1 Analgesic 5% discount to retailers and 7% discount wholesaler 2 Anti-biotic 5% discount to retailers and 7% discount to wholesalers 3 Life Mineral and 5% discount to retailers and 8% discount Vitamin wholesalers 4 Mercurial Buy one get one Denk Ball pen and file holder Sphygmomanometer , Stethoscope 5 Thermometer Buy two box get Denk ball pen and Denk mug 6 Surgical Glove Buy four box of surgical glove get one Denk tissue box and Denk mug 7 Brace Buy ten get one A Pharma Umbrella
  • 32. Cash Discount Policy of ABC Trading Co.,Ltd Sr.No Cash down payment(Kyat) Cash Discount Policy(percent) 1 Between 100,000 and 250,000 1.5% 2 250,000 and above 2.5% 3 Above` 1,100,000 3% Seasonal Discount Policy of A Pharma Products in ABC Trading Co.,Ltd Sr.No Types of Product Event Seasonal Discount (percent) 1 Analgesic, Antibiotic New Year sales, Christmas sales 4% 2 Life mineral and vitamin Thadinkyut and Water festival sales 5% 3 Diabetes Drugs New Year sales 3% 4 Cardiometabolic Drugs New Year sales, Water festival sales 3% Trade Discount Policy of ABC Trading Co.,Ltd Sr Type Trade Discount Policy 1 Wholesalers at Mingalar Market and Bogyoke Market 8% discount 2 Retailer such as clinic, pharmacy, private hospital 5% discount
  • 33. Distribution Channels of ABC Trading Co.,Ltd Zero Stage Distribution Channel of ABC Trading Co.,Ltd ABC Trading Patients Co.,Ltd One Stage Distribution Channel of ABC Trading Co.,Ltd ABC Trading Co.,Ltd Retailers/ Patients Hospitals/ Pharmacies /Clinics Two Stage Distribution Channel of ABC Trading Co.,Ltd ABC Trading Wholesalers Retailer/ Patients Co.,Ltd (Bogyoke Market, Hospital/ Mingalar Market) Pharmacy /Clinic
  • 34. Transportation Flows of ABC Trading Co., Ltd Wholesalers Pharmacies Yangon 20 trucks Clinics` Cost SharinB Pharmaacies Hospitals ABC Trading Co., Ltd Patients Wholesalers Pharmacies Mandalay 15 trucks Clinics Cost SharinB Pharmaacies Patients
  • 35. Promotional Activities of ABC Trading Co.,Ltd ABC Trading Co.,Ltd Over The Counter Drugs Prescription Drugs Push Pull Direct to Customer Commercial Non Commercial Illness Promotion Advertising Conferences Detailing Medical Journal articles Drug Samples recommendation Clinical Trial Patient Gift Premiums Colleague Recommendation Journal Advertising Pharmacist Patient Request Physician sample
  • 36. AdvertisinB Pharmaaceutical Products in Journal/Magazine Sr.No Journal/Magazine Weekly /Monthly Front Cover/ Back Cover 1 Health Update Journal Weekly Full Back Cover 2 Eternal Light Magazine Monthly Full inside page 3 Open Journal Weekly Full Back Cover Personal Selling  The sale and promotion teams of ABC Trading Company adopt face-to-face interaction with prospective purchaser such as retail pharmacies in Mingalar Market and Bogyoke Market in order to promote the matter-of-fact selling relationship to a deep personal friendship.
  • 37. Sale Promotion  drug sample  the different kinds of gifts  T-Shirt  Calendar  Ball Point Pen  Tissue Box  Car accessories  Umbrella.
  • 38. Point of promotion of ABC Trading Co.,Ltd Sr.No Hospital Location Target Type 1 Yangon Orthopaediac Hospital ( YOH ) Kyi Myin Daing In Service Doctor 2 Yangon General Hospital(YGH) Lanmadaw 3 Thingangyun General Hospital Thingangyun (TGH) 4 East Yangon General Hospital (EYGH) Botahtaung 5 West Yangon General Hospital (WYGH) Kyi Myin Daing 6 Insein General Hospital (IGH) Insein 7 Defense Service General Hospital Dagon 8 Defense Service Orthpaediac Hospital Mingalardone 9 New Yangon General Hospital(NYGH/ Lanmadaw JICA) 10 Doctor’s Preferred Clinic or Hospital Retired Doctors
  • 39. Public Relation of ABC Trading Co.,Ltd Sr.N Public Relation Activity Description o 1 Sponsoring X’Ray Clinic External public 2 International Conference at Sedona Hotel relation 3 Journal Reading at Myanmar Medical Association(MMA) 4 Symposium at Orthopaedic Conference at Mandalay Hill Resort Hotel 5 Medical Exhibition at Myanmar Medical Association 6 Health Talk (Cardiac, Diabetes) 7 Sponsor for lunch at Clinical Medical Meeting 8 Sponsor for dinner at Clinical Medical Meeting 9 Drug Donation at field trip 10 Donation at Nargis Disaster 11 Donation at Rakhine State for renovation 12 Sponsor for travelling cost to in local or foreign countries (air ticket, hotel reservation) 13 Annual Stuff Party and Dinner Internal Public 14 Religious Festival (Thadingyut Festival, Water Relation Festival) 15 Holiday Trip to Ngwe Saung and Chaung Tha Beach
  • 40. Annual Budgeted Expenditure on Each Promotion Method Sr. Promotion Type Promotion Amount No Method (kyat) A Pharma G-Pharm 1 Advertising Drug Sample 25,000,000 20,000,000 Journal Article 5,000,000 5,000,000 Mini Drug Counter 1,000,000 1,000,000 Flyer 2,000,000 1,000,000 2 Personal Selling Personal Selling at the retail shop 25,000,000 25,000,000 3 Sale Promotion Different Kinds of Gifts( T- Shirt, 25,000,000 25,000,000 Calender,pen, Umbrella,Tissue box, Glass, Breakfast food, Refrigerator, air con, car accessories) 4 Public Relation Conferences 25,000,000 25,000,000 Sponsorship 25,000,000 20,000,000 Clinical Trial 5,000,000 5,000,000 Symposium 5,000,000 5,000,000 Posterboard 5,000,000 5,000,000
  • 41. Actual Expenditure of by the Company on Each Method Sr. Promotion Type Promotion Amount No Method (kyat) A Pharma G-Pharm 1 Advertising Drug Sample 25,000,000 20,000,000 Journal Article 5,000,000 5,000,000 Mini Drug Counter 1,000,000 1,000,000 Flyer 2,000,000 1,000,000 2 Personal Selling Personal Selling at the retail shop 25,000,000 25,000,000 3 Sale Promotion Different Kinds of Gifts( T- Shirt, 25,000,000 25,000,000 Calender,pen, Umbrella,Tissue box, Glass, Breakfast food, Refrigerator, air con, car accessories) 4 Public Relation Conferences 25,000,000 25,000,000 Sponsorship 25,000,000 20,000,000 Clinical Trial 5,000,000 5,000,000 Symposium 5,000,000 5,000,000 Posterboard 5,000,000 5,000,000
  • 42. The Effect of Marketing Mix Activities on Sale Performance of ABC Trading Co.Ltd Top Five A Pharma Brand Sale from 2007 to 2011 Sr Year (Total Sale in Million Kyat) N Brand Name 2007 2008 2009 2010 2011 o 1 A 878 1050 1050 1147 1274 2 B 831 1039 1039 977 1173 3 C 118 181 181 209 244 4 D 81 115 115 160 192 5 E 133 161 161 174 157 6 F 76 99 112 140 162 1400 1200 1000 A B 800 C 600 D 400 E F 200 0 2007 2008 2009 2010 2011
  • 43. Top Five A Pharma Brand Sale Volume from 2007 to 2011 Year (Total Sale Volume in Units) SrNo Brand Name 2007 2008 2009 2010 2011 1 A 144000 150000 152400 162000 180000 2 B 108000 114000 116400 120000 144000 3 C 24000 31200 32400 36000 42000 4 D 18000 21600 24000 30000 36000 5 E 21600 22200 22800 24000 21600 6 F 5300 6900 7900 9100 120000 200000 150000 A B 100000 C D 50000 E 0 F 2007 2008 2009 2010 2011
  • 44. Total Sale (Kyat) in All A Pharma Products from 2007 to 2011 Sr.No Year Average Total Sale Per Year(‘000 000 kyat) 1 2007 2256 2 2008 2592 3 2009 2880 4 2010 3000 5 2011 3240 3,500 3,000 2,500 2,000 1,500 Average Total Sale per Year('000 000) 1,000 500 0 2007 2008 2009 2010 2011
  • 45. Top Five B Pharmaa Brand Sale Volume from 2007 to 2011 Year (Total Sale Volume) SrNo Brand Name 2007 2008 2009 2010 2011 1 Knee Brace 60,000 74,000 64000 65000 84000 2 Ankle Brace 61000 61000 - - 72000 3 HCG Test 24500 34000 - - 30000 4 Paper Plaster ½’’ 36900 36000 46000 48000 - 5 Mercury Pressure Curve 600 750 720 800 720 6 Aneroid - - 3600 4000 3600 7 Stethoscope - - 3600 4500 - 90000 80000 Knee Brace 70000 60000 Ankle Brace 50000 HCG Test 40000 Paper Plaster 30000 Mercury Pressure Curve 20000 Aneroid 10000 Sthethoscope 0 2007 2008 2009 2010 2011
  • 46. Number of Customers in ABC Trading Co.,Ltd Year Sr.No Customers 2007 2008 2009 2010 2011 1 Wholesalers 25 35 58 73 83 2 Pharmacies 111 153 210 228 271 3 Clinic 80 125 141 194 250 4 Cost SharinB 22 24 30 30 30 Pharmaacies Total 238 337 439 539 634 300 700 250 600 Wholesalers 200 500 Pharmacies 400 150 Total Wholesalers Clinics 300 and Retailers 100 200 Cost Sharing 100 50 Pharmacies 0 0 2007 2008 2009 2010 2011 2007 2008 2009 2010 2011
  • 47. Suggestion & Recommendation  launch the more new product item.  conduct SWOT (Strength,Weakness, Opportunity, Treat) Analysis.  emphasize on non commercial push promotion activities.  suggestion box program not only from the employee but also from the customer  create the web site in order to do the online payment and give product information.  make the installment programs KBZ bank, AGD Bank, Myawaddy Bank.  consider another choice to publish the product information through Social Network.  revise the percent of cash discount policy.  try to target to the whole lower Myanmar for their market extension company for new customer  try to retain old customer  use direct marketing as a promotion tool which is an interactive marketing system  manufacture pharmaceutical products by themselves like Fame Pharmacy in Myanmar by hiring well-trained pharmacists, doctors and management personnel.
  • 48. Need For Future Research  The future research should focus on the segmentation, targeting, positioning of this company.  Studying the marketing mix activities is not enough to create value for customer. There are different kinds of people in certain place so it is not possible for the individual company to cater to the need and preferences of the customer.  The future study should emphasize on the segmentation strategy in order to determine who the actual and potential customers are, identify segments, analyze the intensity of competitors in the market and select the attractive customer segments.  After listing the target market, the future researcher has to identify the differential advantage in each segment, decides on a different positioning concept for each of these segment.  Therefore future researcher should focus on the positioning the company and its effectiveness. Positioning is an offering that occupies in the minds of consumers relative to competitive product for creating sustainable growth of the company.
  • 49. My Opinion  I shared my thesis slides for educational purpose but I covered some of the data such as brand name, company logo and pharmaceutical name for company privacy but all the information related to Myanmar pharmaceutical market are true.  I hope more feedback and suggestions for my slide.  my email: hninthirichaw@yahoo.com  You can also read my thesis and other thesis at Yangon Institute of Economic Library, MBA Programme.  Thank you so much for downloading my slide!