School of Information Technologies, University of Sydney.
Presentation given at "Health Literacy Network: Crossing Disciplines, Bridging Gaps", November 26, 2013. The University of Sydney.
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Overview of emerging technologies to define, enhance, and measure health literacy. Professor Judy Kay
1. Overview
of
emerging
technologies
to
define,
enhance,
and
measure
health
literacy
Judy
Kay
Human
Centred
Technology
Group,
Engineering
and
IT,
University
of
Sydney
SyReNs:
Science
and
Technology
of
Learning
SyReNs:
PLANET…
Physical
Ac;vity
chai::
Computer
human
adapted
interac1on
research
group
2. About
me
(and
CHAI)
…
HCI-‐techo
• Inven1ng
future
technology
to
tackle
important
problems
• Personalisa1on
• Personal
data
and
its
management
• PuLng
people
in
control
• Interac1ve
surfaces…
walls,
tables…
chai::
Computer
human
adapted
interac1on
research
group
4. Mental
models
A
set
of
beliefs
that
the
user
holds
chai::
Computer
human
adapted
interac1on
research
group
5. Mental
models
A
set
of
beliefs
that
the
user
holds
eg.
It
is
healthier
not
to
take
medica1ons
chai::
Computer
human
adapted
interac1on
research
group
6. Mental
models
A
set
of
beliefs
that
the
user
holds
eg.
It
is
healthier
not
to
take
medica1ons
chai::
Computer
human
adapted
interac1on
research
group
7. Mental
models
A
set
of
beliefs
that
the
user
holds
eg.
It
is
healthier
not
to
take
medica1ons
Vaccina1ons
are
dangerous
Sta1ns
are
dangerous
and
useless
chai::
Computer
human
adapted
interac1on
research
group
9. “Be
able
to
keep
two
completely
contradictory
ideas
alive
and
well
inside
your
heart
and
head
at
all
1mes”.
Bruce
Springsteen
(on
37signals)
chai::
Computer
human
adapted
interac1on
research
group
10. “Four
out
of
five
voices
in
my
head
say-‐
"Eat
the
Chocolate”.
PhD
Student
T-‐shirt
chai::
Computer
human
adapted
interac1on
research
group
12. “I
know
that
you
should
eat
a
lot
of
the
Indian
spice
turmeric,
as
it
fights
cancer.
Also
that
you
should
avoid
the
Indian
spice
turmeric,
as
it
might
contain
dangerous
levels
of
lead.
One
or
the
other.”.
A.J.
Jacobs,
Drop
Dead
Healthy:
One
Man's
Humble
Quest
for
Bodily
PerfecFon
chai::
Computer
human
adapted
interac1on
research
group
13. Mental
models
come
from:
• Formal
educa1on
• And
so
much
else
–
–
–
–
–
Experience
Cultural
expecta1ons
Context
Emo1onal
state
….
• Determining
what
the
user
–
–
–
–
Believes
to
be
true
Trusts
Feels
permiZed
to
consider
and
do
Feeling
of
competence
chai::
Computer
human
adapted
interac1on
research
group
14. Why
do
mental
models
maZer
for
interface
designers?
chai::
Computer
human
adapted
interac1on
research
group
15. Why
do
mental
models
maZer
for
interface
designers?
They
define
• what
a
user
can
“see”
and
“hear”
• How
they
interpret
informa;on
Clashes
between
user,
programmer,
expert
MMs
chai::
Computer
human
adapted
interac1on
research
group
16. Mental
models
for
Health
literacy
soware
and
systems
• Design
based
on
each
user’s
mental
models
– Q:
Will
this
user
be
able
to
find
the
informa1on
that
is
relevant
to
them
(given
their
mental
model)?
– Q:
Will
they
understand
that
informa1on
(given
their
mental
model)?
• Systems
that
help
people
– Build
awareness
of
their
own
mental
model
– And
of
alternate
views
– Be
sa1sfied
with
their
interac1on
experience
chai::
Computer
human
adapted
interac1on
research
group
17. User
models
And
personalisa1on
chai::
Computer
human
adapted
interac1on
research
group
18. User
model
• Computer
systems
“beliefs”
about
the
user
– eg
User
cannot
read
graphs
– eg.
User
believes
vaccina1on
is
dangerous
• Data
about
a
person
…
big
personal
data
• Drives
personalisa1on
– Personalisa1on
is
pervasive
in
search
engines
and
web
sites
– can
be
dangerous
…“filter
bubbles”
…
confirma1on
and
valida1on
of
personal
beliefs
chai::
Computer
human
adapted
interac1on
research
group
19. Example…
dangerous
filter
bubbles
User
belief:
vaccina1on
is
dangerous
chai::
Computer
human
adapted
interac1on
research
group
20.
21. But
personalisa1on
is
everywhere
And
does
help
cope
with
complexity
chai::
Computer
human
adapted
interac1on
research
group
24. User
models,
personal
data,
exploi1ng
digital
footprints….
Open
user/learner
models
(OLMs)
chai::
Computer
human
adapted
interac1on
research
group
25. Visible
digital
footprints
so
I
can
compare
myself
with
others
chai::
Computer
human
adapted
interac1on
research
group
26. This user’s footprints
Overall population footprints
Patina: Dynamic Heatmaps for Visualizing Application Usage (CHI2013)
Justin Matejka, Tovi Grossman, and George Fitzmaurice
chai::
Computer
human
adapted
interac1on
research
group
27. MOOCs
SPOCS
Self-‐paced
simula1ons
Discussion
board
New
online
learning
tools
Platforms that will give excellent foundations
for individuals to learn
Can
create
many…
Different
strokes
for
different
folks
Community
forma1on
Lots
of
learning
data
so
we
can
learn
to
improve
learning
chai::
Computer
human
adapted
interac1on
research
group
30. Learning
Analy1cs
and
Educa1onal
Data
Mining
Popula1on
level
Classroom
Teacher
Individual
chai::
Computer
human
adapted
interac1on
research
group
31. SIV
Lots of green means
learner doing well
Weak aspects
visible as red
Overview
visualisation
chai::
Computer
human
adapted
interac1on
research
group
51. Older
users
too
T. Apted, J. Kay, and A. Quigley. Tabletop sharing of digital photographs for the elderly. In CHI '06:
SIGCHI Conf on Human Factors in Computing Systems, pp 781-790, New York, NY, USA, 2006. ACM Press
52. externalisa1on
affec1on
building
on
others
argumenta1on
Collabora1ve
learning
P. Dillenbourg.
What
do
you
mean
by
'collabora1ve
learning'?
diverse
exper1se
discussion?
Two
hands
are
beZer
than
one
chai::
Computer
human
adapted
interac1on
research
group
55. Summary
from
an
HCI-‐techo
• User-‐centred
design
– Understanding
users’
mental
models
– Crea1ng
personalised
soware
to
aid
communica1on,
based
on
user
models
– Exploi1ng
user
models:
OLMs,
gamifica1on
– Learning
analy1cs
and
data
mining
• Pervasive
sensing
and
displays
– Capturing
“reality”
– New
learning
contexts
chai::
Computer
human
adapted
interac1on
research
group
57. Interac1ve
surfaces
Interfaces
to
user
model
Data
mining
Acknowledgements
Soware
infrastructure
user
control,
scrutability
chai::
Computer
human
adapted
interac1on
research
group
58. Influences…
• Human-‐Computer
Interac1on
– Mental
models
– User
models
– Explicit
assump1ons
• Open
Learner
Models
(OLMs)
• Technology
for
learning
– Pervasive
devices
for
lifelong
awareness,
self-‐
monitoring
– New
places
to
learn,
embedded
everywhere
– Personalisa1on,
Learning
Analy1cs,
Data
Mining
chai::
Computer
human
adapted
interac1on
research
group
59.
60. User
models,
personal
data,
exploi1ng
digital
footprints….
Open
user/learner
models
(OLMs)
chai::
Computer
human
adapted
interac1on
research
group
61. Learning dashboards: an overview and future research opportunities
Katrien Verbert • Sten Govaerts • Erik Duval • Jose Luis Santos • Frans Van Assche •
Gonzalo Parra • Joris Klerkx
Pers Ubiquit Comput, 2013