Performance Management cycle/process Managing poor performance Accountability and ethics in school management School leadership

1. SUPREME MANAGEMENT CONSULTANTS
CHARLES COTTER
15 MARCH 2013
SAROVA PANAFRIC HOTEL, NAIROBI

2. PRESENTATION OVERVIEW
Introduction
Key points
Summary
Questions

3. “GOOD SCHOOL MANAGEMENT
YIELDS QUALITY EDUCATION”

4. INTRODUCTORY LEARNING
ACTIVITY
Complete the activity
Elaborate on your response

5. THE FUNDAMENTAL CONCEPTS
Defining Performance Management (PM)
The components of PM
The need for PM
The context of the school management
environment- the systems view

6. BEST PRACTICE CRITERIA: PERFORMANCE
MANAGEMENT
Complete the Scorecard
Identify performance gaps in the school
management environment
Develop strategies to bridge the gaps in the
school management environment
Provide feedback (plenary session)

7. THE PERFORMANCE MANAGEMENT
CYCLE

8. THE PERFORMANCE MANAGEMENT CYCLE
Step 1: Performance Planning
Step 2: Performance Appraisal/Review
Step 3: Performance Feedback/Interview
Step 4: Performance Development
Step 5: Performance Reward

9. MANAGING POOR PERFORMANCE
Identify performance problems that may be affecting
performance and where improvement is required
Generate possible solutions and map a plan to
improve performance.
Identify those performance areas where the team member
is performing well
Communicate future performance expectations and
requirements

10. MANAGING POOR PERFORMANCE
Performance matrix/classification
Guidelines for preventing poor performance

11. LEARNING ACTIVITY
Group Discussion
Complete the activity
Provide feedback

12. THE CONTEXT OF SCHOOL MANAGEMENT
DECISION-MAKING, GOVERNANCE AND
ACCOUNTABILITY
Environmental Scanning
Composition of the school management environment
Micro environment
Market environment
Macro environment
Stakeholder Management in a school management
context

13. STAKEHOLDER MANAGEMENT
PROCESS
Step 1: Identify stakeholders
Step 2: Prioritize stakeholders
Step 3: Get to know stakeholders
Step 4: Stakeholder relationship management

14. LEARNING ACTIVITY
Group Discussion
Complete the activity
Provide feedback

15. ACCOUNTABILITY AND ETHICS IN A
SCHOOL MANAGEMENT CONTEXT
Defining the fundamentals concepts
Different forms of accountability
Strategies and mechanisms to promote and
enhance accountability within a school
management context

16. BASICS OF SCHOOL LEADERSHIP
Setting Directions
Developing People
Developing the Organization

17. SETTING DIRECTIONS
Identifying and articulating a vision
Creating shared meanings
Creating high performance expectations
Fostering the acceptance of group goals
Monitoring organizational performance
Communicating

18. Offering intellectual stimulation
Providing individualized support
Providing an appropriate model
DEVELOPING PEOPLE

19. Developing the Organization
Strengthening school culture
Modifying organizational structure
Building collaborative processes
Managing the environment
Instilling the right values

20. LEARNING ACTIVITY
Group Discussion
Complete the activity
Provide feedback

21. CONCLUSION
Summary
Questions
Contact details:
 Charles Cotter
 +27 84 562 9446
 charlescot@polka.co.za
 Linked In
 Twitter: @Charles_Cotter