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Your Guide    Where the
    to         Heart
Intelligent   Meets the
  Giving        Mind
DEFINING OUR TERMS – THE SIZE OF CHARITIES
OUR DEFINITIONS OF ACCOUNTABILITY &
TRANSPARENCY (per Prof. Brackman Reiser)
ACCOUNTABILITY - is an obligation or willingness by
a charity to explain its actions to its stakeholders.
1) FINANCIAL - to safeguard and manage the
   charities financial resources.
2) ORGANIZATIONAL – to consistently follow rules of
   governance and operational process.
3) MISSION – to set goals and then measure and
   manage performance to assure the charity is
   achieving meaningful results.
TRANSPARENCY - an obligation or willingness by a
charity to publish and make available critical
                                                      3
   accountability data about the organization.
FROM ACCOUNTABILITY IN ONE
 DIMENSION TO THREE AND BEYOND
CN 1.0          CN 2.0        CN 3.0
  2002 -         2011 -         2013 -
Financial    Organizational    Mission
Financial    Accountability   Results     A scalable, in
Health       (Governance)     Reporting   depth, multi-
             &                            dimensional
             Transparency                 charity rating
                                          system.

             THE FUTURE (CN 4.0?):
            OUTCOME MEASUREMENT
QUALITIES OF ACCOUNTABILITY IN N.P. ORGS.

     Organizational: Governance (A&T)

     Mission: Results (RR)
                                                                High
              • Strategy/Theory of Change
              • Passion
                                                            Performance             • Positive, sustainable
              • Experience                         •   Data management discipline   change
              • Persistence                        •   Constituent feedback         • Independently
HIGHER RISK   • Creativity                                                          evaluated                 LOWER RISK
                                                   •   Outcome focused intent
INVESTMENT    • Ability to get other s to follow   •   Relate efforts to outcomes                             INVESTMENT
                                                   •   Learn and adjust approach
                                                   •   Continuous improvement
                         Capable
                                                                                             Impact
                        Leadership


   Financial: Financial Health Health
                          Financial



* Inspired by the Alliance for Effective Social Investing
THE DONOR PROBLEM
                                                        0%   20%     40%        60%    80%    100%

                                  Org's Effectiveness                                         90%
                  How the Org will Use my Donation                                           87%
                               Quality of Leadership                                    78%
                       Percent of Costs to Overhead                                     76%
                                   Ease of Donation                               62%
               Not Being Asked for Money Too Often                               59%
                     Ability to Direct Donation's Use                      46%
                           Regular Progress Reports                       41%
                    Endorsements by Person I Trust                   34%
                     Prompt and Sincere Thank You                   31%
                              Ability to Get Involved               30%
                  Org Approach - Novel / Innovative                 28%
                  Contact with the End Beneficiaries               24%
* Based on the Money for Good donor research of Hope Consulting
                                                                                                     6
The Nonprofit Sector Problem*

   “… there is virtually no credible evidence
      that most nonprofit organizations actually
      produce any social value.”




*“The End of Charity” by David Hunter – Philadelphia Social Innovations Journal
THE BENEFICIARY PROBLEM




                          8
THE PROBLEM SOLVED




                     (The Nonprofit
                     Marketplace
                     Hewlett Foundation,
                     2008)
HOW WE ARE HELPING SOLVE THE PROBLEM

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  • 1. Your Guide Where the to Heart Intelligent Meets the Giving Mind
  • 2. DEFINING OUR TERMS – THE SIZE OF CHARITIES
  • 3. OUR DEFINITIONS OF ACCOUNTABILITY & TRANSPARENCY (per Prof. Brackman Reiser) ACCOUNTABILITY - is an obligation or willingness by a charity to explain its actions to its stakeholders. 1) FINANCIAL - to safeguard and manage the charities financial resources. 2) ORGANIZATIONAL – to consistently follow rules of governance and operational process. 3) MISSION – to set goals and then measure and manage performance to assure the charity is achieving meaningful results. TRANSPARENCY - an obligation or willingness by a charity to publish and make available critical 3 accountability data about the organization.
  • 4. FROM ACCOUNTABILITY IN ONE DIMENSION TO THREE AND BEYOND CN 1.0 CN 2.0 CN 3.0 2002 - 2011 - 2013 - Financial Organizational Mission Financial Accountability Results A scalable, in Health (Governance) Reporting depth, multi- & dimensional Transparency charity rating system. THE FUTURE (CN 4.0?): OUTCOME MEASUREMENT
  • 5. QUALITIES OF ACCOUNTABILITY IN N.P. ORGS. Organizational: Governance (A&T) Mission: Results (RR) High • Strategy/Theory of Change • Passion Performance • Positive, sustainable • Experience • Data management discipline change • Persistence • Constituent feedback • Independently HIGHER RISK • Creativity evaluated LOWER RISK • Outcome focused intent INVESTMENT • Ability to get other s to follow • Relate efforts to outcomes INVESTMENT • Learn and adjust approach • Continuous improvement Capable Impact Leadership Financial: Financial Health Health Financial * Inspired by the Alliance for Effective Social Investing
  • 6. THE DONOR PROBLEM 0% 20% 40% 60% 80% 100% Org's Effectiveness 90% How the Org will Use my Donation 87% Quality of Leadership 78% Percent of Costs to Overhead 76% Ease of Donation 62% Not Being Asked for Money Too Often 59% Ability to Direct Donation's Use 46% Regular Progress Reports 41% Endorsements by Person I Trust 34% Prompt and Sincere Thank You 31% Ability to Get Involved 30% Org Approach - Novel / Innovative 28% Contact with the End Beneficiaries 24% * Based on the Money for Good donor research of Hope Consulting 6
  • 7. The Nonprofit Sector Problem* “… there is virtually no credible evidence that most nonprofit organizations actually produce any social value.” *“The End of Charity” by David Hunter – Philadelphia Social Innovations Journal
  • 9. THE PROBLEM SOLVED (The Nonprofit Marketplace Hewlett Foundation, 2008)
  • 10. HOW WE ARE HELPING SOLVE THE PROBLEM