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Twitter 511 2010 08-23

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This presentation contains information on a jurisdictional scan of American and Canadian Transportation Departments and their use of Social Media and 511 to communicate to constituents. Research was done in August 2010 and the information was a snapshot in time. Things may have changed since then.

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Department of Transportation Twitter and 511 Scan August 18, 2010
Background ,[object Object],[object Object],[object Object],[object Object]
Arizona COMMUNICATION MEDIUM IN USE? Twitter X Facebook 511 X SMS X Email Alerts X YouTube X Other
Arizona ,[object Object],[object Object],[object Object],[object Object],[object Object]
We Are Interested In Your Feedback On The New Presentation Look And Feel. ,[object Object],[object Object],[object Object],[object Object]
Arkansas COMMUNICATION MEDIUM IN USE? Twitter X Facebook 511 SMS Email Alerts YouTube Other
Arkansas ,[object Object]
Colorado COMMUNICATION MEDIUM IN USE? Twitter X Facebook 511 X SMS X Email Alerts X YouTube Other (traffic cams) X
Colorado ,[object Object],[object Object],[object Object]
Connecticut COMMUNICATION MEDIUM IN USE? Twitter X Facebook 511 SMS Email Alerts X YouTube Other
Connecticut ,[object Object],[object Object]
Delaware COMMUNICATION MEDIUM IN USE? Twitter X Facebook 511 SMS Email Alerts X YouTube X Other (Flickr) X
Delaware ,[object Object],[object Object],[object Object]
Florida COMMUNICATION MEDIUM IN USE? Twitter Facebook 511 X SMS X Email Alerts X YouTube Other
Florida ,[object Object],[object Object]
Idaho COMMUNICATION MEDIUM IN USE? Twitter X Facebook X 511 X SMS Email Alerts YouTube X Other
[object Object],[object Object],[object Object],[object Object]
Illinois COMMUNICATION MEDIUM IN USE? Twitter X Facebook X 511 SMS Email Alerts X YouTube X Other
Illinois ,[object Object],[object Object],[object Object]
Iowa COMMUNICATION MEDIUM IN USE? Twitter X Facebook 511 X SMS Email Alerts X YouTube X Other
[object Object],[object Object],[object Object]
Kentucky COMMUNICATION MEDIUM IN USE? Twitter X Facebook X 511 X SMS Email Alerts YouTube X Other
[object Object],[object Object],[object Object],[object Object]
Louisiana COMMUNICATION MEDIUM IN USE? Twitter X Facebook X 511 X SMS Email Alerts YouTube Other
[object Object],[object Object]
Massachusetts COMMUNICATION MEDIUM IN USE? Twitter X Facebook 511 X SMS Email Alerts YouTube X Other (blog, Flickr) X
[object Object],[object Object],[object Object]
Michigan COMMUNICATION MEDIUM IN USE? Twitter X Facebook X 511 SMS Email Alerts YouTube X Other
[object Object],[object Object],[object Object],[object Object]
Minnesota COMMUNICATION MEDIUM IN USE? Twitter X Facebook X 511 X SMS Email Alerts X YouTube X Other
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mississippi COMMUNICATION MEDIUM IN USE? Twitter X Facebook 511 SMS Email Alerts YouTube Other
[object Object],[object Object]
Missouri COMMUNICATION MEDIUM IN USE? Twitter X (20 pages) Facebook X (13 sites) 511 SMS Email Alerts X YouTube X Other X
[object Object],[object Object],[object Object],[object Object]
Montana COMMUNICATION MEDIUM IN USE? Twitter X Facebook X 511 X SMS Email Alerts X YouTube Other
[object Object],[object Object]
Nebraska COMMUNICATION MEDIUM IN USE? Twitter X Facebook 511 X SMS Email Alerts YouTube Other
[object Object],[object Object]
Nevada COMMUNICATION MEDIUM IN USE? Twitter Facebook 511 X SMS Email Alerts YouTube Other
New Hampshire COMMUNICATION MEDIUM IN USE? Twitter X Facebook 511 X SMS Email Alerts YouTube Other
[object Object],[object Object],[object Object]
New Jersey COMMUNICATION MEDIUM IN USE? Twitter Facebook 511 X SMS Email Alerts X YouTube Other
[object Object],[object Object]
New Mexico COMMUNICATION MEDIUM IN USE? Twitter Facebook 511 X SMS Email Alerts X YouTube Other
[object Object]
New Mexico COMMUNICATION MEDIUM IN USE? Twitter X (12) Facebook X 511 X SMS Email Alerts X YouTube X Other X
[object Object],[object Object],[object Object],[object Object]
North Carolina COMMUNICATION MEDIUM IN USE? Twitter X (15) Facebook X 511 X SMS Email Alerts X YouTube X Other X
[object Object],[object Object],[object Object]
North Dakota COMMUNICATION MEDIUM IN USE? Twitter Facebook 511 X SMS Email Alerts YouTube Other
[object Object]
Ohio COMMUNICATION MEDIUM IN USE? Twitter X (6) Facebook 511 SMS Email Alerts YouTube Other
[object Object],[object Object]
Oklahoma COMMUNICATION MEDIUM IN USE? Twitter X Facebook 511 SMS Email Alerts YouTube Other
[object Object],[object Object]
Oregon COMMUNICATION MEDIUM IN USE? Twitter X (55) Facebook X 511 X SMS X Email Alerts X YouTube X Other X
[object Object],[object Object],[object Object]
Pennsylvania COMMUNICATION MEDIUM IN USE? Twitter X Facebook 511 X SMS X Email Alerts X YouTube Other
[object Object],[object Object]
Rhode Island COMMUNICATION MEDIUM IN USE? Twitter X Facebook X 511 X SMS Email Alerts YouTube X Other X
[object Object],[object Object],[object Object],[object Object]
South Dakota COMMUNICATION MEDIUM IN USE? Twitter Facebook 511 X SMS Email Alerts YouTube Other
[object Object]
Tennessee COMMUNICATION MEDIUM IN USE? Twitter X Facebook X 511 X SMS Email Alerts X YouTube X Other
[object Object],[object Object],[object Object]
Texas COMMUNICATION MEDIUM IN USE? Twitter X (32) Facebook X 511 X SMS Email Alerts X YouTube X Other X
[object Object],[object Object]
Utah COMMUNICATION MEDIUM IN USE? Twitter X Facebook X 511 X SMS Email Alerts YouTube X Other
[object Object],[object Object],[object Object]
Vermont COMMUNICATION MEDIUM IN USE? Twitter Facebook 511 X SMS Email Alerts YouTube Other
[object Object],[object Object]
Virginia COMMUNICATION MEDIUM IN USE? Twitter X Facebook X 511 X SMS X Email Alerts X YouTube X Other X
[object Object],[object Object],[object Object],[object Object]
Washington State COMMUNICATION MEDIUM IN USE? Twitter X Facebook X 511 X SMS Email Alerts X YouTube X Other X
[object Object],[object Object]
Wisconsin COMMUNICATION MEDIUM IN USE? Twitter X Facebook X 511 X SMS X Email Alerts X YouTube X Other
[object Object],[object Object],[object Object],[object Object],[object Object]
Wyoming COMMUNICATION MEDIUM IN USE? Twitter Facebook 511 X SMS X Email Alerts X YouTube Other
[object Object],[object Object]
511 – General Information ,[object Object],[object Object]
The USA ,[object Object],[object Object],[object Object],[object Object],[object Object]
Findings ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Canada ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Quebec COMMUNICATION MEDIUM IN USE? Twitter X Facebook 511 X SMS Email Alerts YouTube Other
[object Object],[object Object],[object Object]
Thanks

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Twitter 511 2010 08-23