Have a sneak peek at our latest edition of Paeds Biz. A FREE online e-magazine tailored to allied health professionals and private practice owners who work with children and families.

1. Welcome to the
July Edition of
Paeds Biz
How to improve your
Paediatric Private Practice

2. An Introduction to Cathy Love
Occupational Therapist, Coach, Author and Speaker
For first time readers a quick intro, I am Cathy Love and I am the founding director of Nacre Consulting and
I work with parents and disability service providers to achieve brilliant outcomes for children with special
needs. I provide a range of services:
- Private practice coaching to business owners
- Family Service Coaching for parents to help them manage their child’s team and services
- Clinical supervision to individuals and allied health professional teams
- Service delivery consultation to disability service providers
More to be read about all that over on my website www.nacre.com.au
Each month I write up news, useful information and pearls of wisdom for those working with children and
families in the disability sector. Given that it is a rapidly changing landscape and one that is increasingly
privatised there is typically lots of news to be shared.
“Paeds Biz” is a dedicated online easy to read FREE magazine for Australian allied health
professionals working with children and families.

3. This months topics include:
(Click through to an article below)
Business Plan Bootcamp
Paeds Biz Forum Review
June 30, End of one financial year, start of another
Tips for managing Billable Hours
Financial Fluency
NDIS: I’ve seen the Future
Becoming Chief – How to lead your child’s special needs tribe
Notice Board
Paeds Biz Success Program

4. Details
Webinar Session
Monday 1st August
Investment
$190.00 incl GST
*Business Plan Template is
provided
Business Plan
Bootcamp
Started by never quite finished your
business plan?
Wish you had a road map for your
business?
Keen to focus forward to a bigger
business?
It’s time to get your business plans written,
no more procrastination allowed. Let’s work
on it together using the magic of technology.
Click here to view the full article
REGISTER
TODAY

5. Paeds Biz Forum Review
What a day.
We all learnt so much, doubled our management mojo and left
with heavy To Do Lists but a positive vibe with which to Get Stuff
Done. Thank you for your glowing feedback on the day and the
follow up conversations. To date business plans have been written,
websites re-written, book keepers engaged, blogs written,
newsletters started, dinner meetings with referrers and more.
Here is what some of our attendees had to say:
“All the speakers were clear communicators who were in tune with the needs
of small business owners”
“I particularly enjoyed the practicality of the course
“The fast pace was fabulous”
“Great that it was all targeted specifically at allied health”
“I particularly enjoyed the variety of presenters”
Click here to view the full article
Yes there were requests,
loud requests for future
Forum’s and business
events.
Stay tuned.

6. June 30, End of one financial
year, start of another
Click here to view the full article
“Successes come in all sizes and
is defined by you. ”
In the dash across the finish line we don’t always stop and reflect
on the business and clinical distance we have covered in the
previous twelve months.
It’s truly fascinating to review the weeks, reminisce, cringe and
acknowledge the truth that we work hard, really hard.
Celebrate your successes – you will be delighted at how many there
are.
The average number of referrals per month, the best month for
income, the total number of families you served, or the number of
products you sold in the year. Good systems provide this data with
only a few clicks.
Hunt out and claim, loud and proud your private practice successes
for the 2015-2016 year.
Now write them down. All of them. On a beautiful piece of paper.
Frame it, file it, gaze at it.

7. During my private practice coaching conversations I am often
asked to help with this issue. Together we unpack the
challenges and build unique solutions for the owner. Let’s take a
look at the moving parts.
 Billable hours is easily defined as the number of hours per
day a therapist is expected to be delivering billable services.
 When you engage employees you have to manage billable
hours, when you have contractors you don’t. Simple.
 If it can be measured it can be managed.
 Yes you may have to speak to your therapists about upping
their billable hours. Be like a boss.
 Performance management helps therapists hit their targets.
 Help therapists hit their billable hours targets by ensuring a
steady flow of new and returning clients and by having uber
efficient admin systems.
Click here to view the full article
Tips for Managing
Billable Hours
How clearly do you communicate
your billable hours expectations?

8. The world of finance has its own language. As business
owners we need to understand these words, and I mean
really understand them so that we can best manage legally
compliant, powerful and profitable businesses. Here are
some of the core financial words.
Click here to view the full article
Financial Fluency
Revenue Net Income
Income Trading whilst insolvent
Gross Income Creditors
Chart of accounts Debtors
P&L Statement GST
Expenses Profit
Balance Sheet BAS
Budget Overhead costs
For a full list of definitions head
over to the full article in Paeds Biz

9. This statement has two famous and very different endings.
Applied to the NDIS, which would you choose?
and it works. Lincoln Steffans 1936
brother: it is murder. Leonard Cohen 1992
July 1st sees NDIS live and national. We have now done so
much consulting in the NDIS that I reckon I’ve seen the
future, and…
Planning Gets Better - It certainly won’t be pretty for a
while, although it will get better as the new planners learn
their jobs and the sheer pressure of numbers eases
Clients are also Customers - Although we see a lot of client
stickiness in these early days of the NDIS, in the future
people will vote with their individualised funded feet.
Serious New Shortcomings - My biggest worry in the NDIS
future is the many people with disability at the margins,
those not eligible to become participants (the estimate is
up to 900,000 people)
Click here to view the full article
NDIS – I’ve Seen the Future RIP Bureaucratic Management - The NDIS margins are so
thin, organisations cannot afford much management
and emerging software will replace many of the
functions anyway.
Autonomous Frontline Staff - It’s a self managed teams
kind of future
No More Offices - People are going to master the office-
less organisation by using great software and diverting
the building cost savings into processes for building
great teams.
Some Not for Profits Dead - Too many organisations are
doing too little, too late, to survive in the NDIS.
Winners and Losers - Like always, there are winners and
losers but it looks to me like some of the winners this
time might be the underdogs, people with disability
Guest writer Roland Naufal is one of Australia’s most
knowledgeable disability professionals and has spent the last
two years working on the design of the NDIS, leading the NDIS
Community Engagement Project for the National Disability &
Carer Alliance. Roland is a Founding Director Of Disability
Service Consulting. http://disabilityservicesconsulting.com.au/

10. As a parent of a child with special needs there is always a lot going on.
Parents may feel overwhelmed by child development experts, therapy,
appointments and complex systems. This leaves parents tired, overwhelmed
and feeling guilty that they should be able to do it all for their child.
Becoming Chief is book written for parents and service providers. It is
written to help parents find their way, gather their support tribe, set goals
and manage their child’s team and program. All the tough topics are
covered, wonderful real life stories told and mountains of parent wisdom
shared. It is easy to read, practical and energising.
Becoming Chief is written by Cathy Love, Occupational Therapist, Coach,
Speaker and Author. She writes to her passion of helping parents feel
strong, informed and organised so that they can powerfully advocate for
their child.
Her book has been reviewed by Source Kids Magazine, Amaze, USA’s
Autism Parenting Magazine and other publications.
Click here to view the full article
Available now from
the website
E-book available to
purchase here

11. Care Navigator
http://www.carenavigator.com.au/
Jotform
http://www.jotform.com/
Book: “The Personal MBA, Master the Art of Business
Author: Josh Kaufman
https://personalmba.com/
Ezidebit
https://ezionline.ezidebit.com.au
Click here to view the full article
Notice Board

12. It’s time to assertively manage and
confidently lead a great team that
will be known for delivering
incredible services to children with
special needs
The Five common mistakes that Paeds Biz
owners make:
1. No formal plan and advisory team
2. Struggle to recruit, retain and release
staff
3. No policies and procedures
documented or used
4. Lack of unique products and services
5. Haphazard marketing and partnerships
Click here to view the full article
Join our twenty week program (Starts in September 2016)
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 One to one coaching
 Group discussions
 Resources
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VERSION OF
PAEDS BIZ JULY
EDITION