1. Carrie Williams
(708) 228-3794 | cwilliams32785@gmail.com
CAREER OBJECTIVE
- To secure a challenging and rewarding position in a progressive company with room for advancement
- Seeking a management/administrative position
EDUCATION
o Oak Forest High School High School Diploma, June 2003
o Bank Administrative Institute (BAI) with Marquette Bank Various certificates, 2005-2015
EXPERIENCE
Marquette Bank Oak Forest, IL
Assistant Sales Supervisor October 2005 – March 2015
Promotions & Advancements
o Teller
o Senior Teller
o Senior Customer Service Representative
o Senior Financial Sales Representative
o CIP Analyst
o Assistant Sales Supervisor
Responsibilities
o Meeting and exceeding quarterly sales goals
o Working in the field on outbound business visits
o Making daily sales calls
o Overseeing daily branch tasks and ensuring completion in a timely manner
o Organizing and running monthly team meetings to motivate staff and maintain good morale
o Managing a portfolio of customers and matching products to customers’ needs
o Ensuring that all who come in contact with me receives quality customer service
o Referring customers to Financial Advisors, Commercial Lenders, and Mortgage Loan Officers
o Maintaining records of monthly branch results
SKILLS
o Ability to learn at a rapid pace
o Excellent performance in a sales environment
o Strong sales focus
o Ability to interact and engage with all lines of business
o Ability to manage and coordinate projects and team members
o Strong team building
o Clear communication with both customers and coworkers
o Customer service and the desire to provide a quality product to the customer
o Proficiency in banking industry computer applications
o Ability to lead a team and supervise their work to maintain goals are met
o Product knowledge
o Identifying a customer's needs
o Community banking (outbound visits)
o Presentation skills and public speaking