4. Connect globally with employees, customers and partners to build strong relationships that drive results Collaborate from anywhere to become a more agile, adaptable organization Innovate to leverage the power of participation and generate new ideas Optimize the cost of enabling people 71% of CEOs plan to place greater focus on external partnerships and collaboration that extends beyond the traditional walls of the enterprise* * Source: IBM Global CEO Study 2008; n = 1106 Collaboration helps people and organizations... Work Smarter Conclusion_0109.jpg Chubby_Planet.png It is about people, the work they do, and how others leverage it.
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6. Lotus Social Collaboration: Connecting People and Information Across your Value Chain Keep track of what's happening with your projects Leverage what others know Find the right people to solve my problem now Share my files Manage your work more effectively Have a place to gather and exchange ideas
7. Lotus Social Collaboration Services Keep track of what's happening with your projects Leverage what others know Find the right people Manage your work more effectively Share my files Rich Document Libraries Team Discussions / Forums /Blogs Team Wiki (Shared Editable Pages) Team Calendar Project Lists RSS / ATOM feed Shared Bookmarks Communities Blogs Activities Profiles Homepage Wikis Personal Files ECM Integration
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9. How Lotus Quickr Helps With Today's Business Imperatives SMART WORK AGILITY INNOVATION Empower virtual teams to work together online Quickr templates make it easy for users to self-provision applications as needed to facilitate collaboration Document libraries make it easy to store, share, and access content on demand Quickr connectors make finding and accessing my critical content in context simple and intuitive Teamrooms provide context and a single repository for all related content. Everyone knows where to look. Collaboration services enhance productivity across the organization and provide the tools teams need to foster innovation I NEED TO CUT COSTS I NEED MORE INSIGHT I NEED AN ADVANTAGE
10. Document Libraries Use content libraries to organize and share content for your projects, your teams or yourself ECM Integration Leverage your investment in a content infrastructure by making it more accessible to all your employees. Ensure your collaborative and ad hoc content is managed appropriately to help meet legal & industry compliance requirements Team Calendar Manage a community view of important events and activities that effect your team. Lists, Tasks, Contacts Use lists capability to track project tasks, to-do's, contact lists of your project team mem bers Team Discussion Use a discussion forum to exchange information or ideas on different topics related to your team. Workflow Use document workflow to approve critical content and route information/forms to decision makers for approval Connectors Access your document libraries seamlessly from inside your favorite desktop applications such as Office, Notes, Outlook, Sametime Fastest way to share business content with your teams Team Wikis Create wiki pages for your projects and co-author pages. View changes across pages and comments. gray-disc data data data
Workforce flexibility Enabling employee mobility Leveraging expertise Finding and connecting people Streamlining decision making Coordinating projects, activities Communicating with employees as individuals Aggregation and personalization of content The right information at the right time, in context Empower employees with more insights to make more informed decisions Magnifying the value of content Capturing, discovering and reusing content Improve the strength and speed of making connections and depth of relationships
The core services available today in Lotus Connections help you meet the business imperatives needed to succeed. Profiles helps you work smarter by allowing you to find the experts you need. Your new hires can works smarter by learning from existing communities Your employees can gain insight from research shared by others through Dogear. Your subject matter experts can share their insights and get feedback across the organization through blogs And companies can gain a sustainable advantage from the innovation that occurs when employees work together in Activities or new product/service ideas are shared in customer communities
Integration with Lotus Connections debuted in Quickr 8.1.1, and was also added to Quickr Domino 8.2 to bring it to parity. The same support for linking a team room to a community and keeping the two membership lists in sync is here.
Similarly, Quickr Domino 8.2 also supports storing content from a Connections Activity in a Quickr content library.
There are still some customer runningn older version of QuickPlace that have not yet upgraded to Quickr. Getting to the latest version of Quickr is becoming more burdensome for them with every new release of Quickr because it is usually a sequential process. Qickr 8.2 introduced support for a one-step, side-by-side upgrade process which will enable customers to move from QuickPlace 6.5.1 or 7.0 directly to Quickr 8.2 without first going to Quickr 8.0, then to 8.1, then to 8.2, with each step necessitting an upgrade of the underlying Domino server. Customers can install a new server along side of their existing QuickPlace server, install 8.2 on the new box, then migrate their content over and run the upgrade task ins a single step saving considerable effort and server downtime.
When dragging content from Notes email inboxes to Quickr, a new .eml file will be created in Quickr 8.2. In earlier releases of the connectors, the emil body content, any attachments, and any embedded graphics would be stored separately in a folder in the specified Quickr lirbary. The additional folders could clutter navigation and make reading stored email messages difficult. Quickr 8.2 now stores saved emails as .eml files which are HTML representations of the original email message content—including body text, embedded grphics and any attachments—which results in a single document being stored in Quickr (without requiring folders to contain it) and provides a high-fidelity experience when re-visiting tht stored email. A viewer for .eml files is also provided as part of 8.2
Quickr 8.2 introduced an extensible authenticationframework for customers that wish to either replace or augment the basic authentiction used in Quickr. The bottom screen shot is taken from a customer deployment tht used their own customer forms-based authentication module to replace the standard Quickr authentication mechanism.
Adminsitrative enhancements in the connectors that shipped with Quickr 8.2 include the ability to “autopopulate” the connectors with places. This allows administrators to ensure that every usre have links to specific plces in their connectors. Admin enhancements also provide more control over the deployment and usage of connectors in their environments. Windows Intgegrated Authentication (commonly called SPNEGO) support is available but requires a third-party asset form a partner to implement. This requirement for a third-party asset will be address in a future relese of Quickr whenthe underlying Domino server provides the needed services and no longer needs the third-party asset.
Deployability enhancements in the connectors includes support for multi-user Notes client intallations. This is increasingly common in environments with roaming users or shared workstations. Each user can now have their own, distinct, list of places intheir connectors along with their own stored preferences.
Traditionally, Quickr has provided content services that addressed the needs of teams. These included check-in/out, vresioning, search, security, and custom document types, all in the context of a team room. With the introduction of Quickr Entry in Quickr 8.1, and continuing with a recent entitlement to the Files capability of Lotus Connections (details follow later in the deck) quickr added the ability to address the needs of personal file sharing and ad hoc, small group collaboration without the need for the structure and rigor (and overhead) of a team room. Quickr 8.1.1 introduced the ability to “publish” content from Quickr to an ECM system so organizations can conduct “the messy business of collaboration” in Quickr and still leverage their investment in their ECM and its advanced capabilities, like massive scalability, sophisticated business process management, and records management. The Quickr connectors can also be used to directly access, and interact, with content in these ECM systems.
Quickr's integration with IBM ECM offerings allows users to publish content from Quickr to their ECM system; to display feeds of content from their ECM system in Quickr team places; to create individual links in Quickr that point to documents in the ECM system; to search content in the eCM system from the Quickr browser UI; and to directly access and itneract with ECM content via the Quickr connectors.
Via the Quickr browser UI, users can manually publish content from Quickr's library to their ECM system. During the publish process, users may be asked (depending on how the administrator has configured their system) to select a folder, or location in the ECM system for this new content. They may also be asked whether they want to copy the content, move the content, or move with a link. Copying leaves the original document in Quickr and adds a copy to ECM. Moving deletes the original from Quickr, leaving a single instance in the eCM system. Move with link deletes the original from Quickr, places it in the eCM system, and puts a link back into Quickr tht points users to the document's new home in the ECM system. Finally, if any additional meta data is needed by the ECM system, the user will be prompted to input that additional meta data. All related meta data will be trnsfered to the ECM system along with the document upon publish.
Users can also incorporate content from “external” sources in a Quickr team room via feeds. Quickr 8.1.1 added the ability to subscribe to a feed of content froma folder in the ECM system, making it visible to users in the context of the team room. Users can also create links to individual documents that reside in the ECM system if they only wish to include a small number of documents. These link can not only point to the ECM system, but to content in other Quickr team rooms.
Users can now drag and drop content from their email inboxes into Quickr or ECM repositories for storage and management, especially in situations where legal compliance is an isses. Users can also drag links from the Notes or outlook sidebar into email messages, which prevent the unwanted practice of trying to conduct document-centric collabortion via email as users email attachements back and forth. Instead, they can leverage a purpose-built tool to collaborte on documents, and avoid sending multiple instances of large files to numerous recipients, clogging masil servers and individual mail files with redundant content.
8.1.1 includes a new membership component that let's members of a place view the membership list so they can easily see who else have access to the place. For email notification in “view members”, members of the group can receive the email if the group has an email address Note: access to the “view members” portlet cannot be disabled by the place owner. Team calendar entries can now be included in personal calendars via a nw iCal notification. Personal calendar of the chairperson of the meeting is also updated
Task management in 8.1.1 iwas updated to scope the possible assignees to members of the place only. Email notification for tasks and document workflow is a server setting and works by default once enabled.
The rich text editor in 8.1.1 was updated and now provides a better experience for table creation. Non-functional enhancements include suppot for Firefox 3.0 browser, additional LDAP directories, and the most recent versions of Notes and Domino.
The iNotes (DWA) team included integration with Lotus Quickr in their 8.5 release. This provides the same level of connector functiona as a native Notes user wold experience, including the ability to intercept outgoing email attachments and store them in a Quickr team place, and to add links to Quickr content into outgoing emails, as well as save incoming attachments to a Quickr place.
Quickr 8.1.1 introduce integration between Quickr and Lotus Connections. This included the ability to associate a Quickr wiki or team place with a Connections community. The membership of the community (which tends to be more dynamic that membership of team rooms) will be kept automatically synchronized with the membership of the Quickr team room.
Additional integation points with Lotus Connections includes the ability to store content in a Connections Activity in a Quickr Team room. Storing the content in Quickr automatically replace the document with a link in the Activity. This enables users to levrage the content services in Quickr (versioning, check-in/out, workflow, etc) to colaborate on the document.