SlideShare ist ein Scribd-Unternehmen logo
1 von 33
Downloaden Sie, um offline zu lesen
PRESENTED BY

Judy Lindenberger

The Lindenberger Group, LLC

SPONSORED BY
Workplace bullying defined
The definition, according to
the Workplace Bullying
Institute, is “repeated, healthharming mistreatment of one
or more persons, by one or
more perpetrators, in the form
of verbal abuse, offensive
conduct/behavior and work
interference.”
Bullying behaviors
A 2006 study of
workplace bullying
identified bullying
behaviors.
F. A. Moayed, N. Daraiseh, R. Shell, and S. Salem,
“Workplace bullying: a systematic review of risk factors
and outcomes,” Theoretical Issues in Ergonomics Science,
vol. 7, pp. 311–327, 2006



Threat to professional status



Threat to personal standing



Isolation



Overwork



Destabilization

unwarranted or invalid criticism
and blame without factual
justification
being sworn at, shouted out, or
humiliated

preventing access to
opportunities, withholding
necessary information, or using
silent treatment to “ice out” and
separate the victim from others
being given unrealistic work
deadlines
failure to acknowledge good work,
allocation of meaningless tasks,
setting the target up to fail
Bullying stories
“I had to make a bank
deposit so I left the office
and locked the door. When
the bully could not get in,
she called me, screamed,
and threatened to have me
fired.
The next day another
employee showed her the
office key on her key chain.
She never apologized. Her
response was just ‘Oh, silly
me.’”
Top 10 bullying tactics
Talking behind back
Interrupting
Flaunting authority
Belittling
Failing to communicate
The ‘silent treatment’
Insults, shouting
Verbal sexual
harassment
9. Negative eye contact
10. Condescension
1.
2.
3.
4.
5.
6.
7.
8.
Gender differences
Women bullies
 Tend to use subtle tactics
 ‘Silent treatment’
 Encourage colleagues to
turn against the victim
Men bullies
 Tend to use overt tactics
 Ridicule or yell publicly
Ways men bully
















Public screaming
Sabotaging a person’s contribution
Post-complaint retaliation
Timing mistreatment to correspond with
medical or psychological vulnerability
Withholding resources for success, then
blaming the target
Name calling
Threatening job loss
Interfering with pay or earned benefits
Blocking access to equipment and resources
Assigning person to an unsafe work
environment
Threatening to do physical harm
Boasting about owning and proficiency with a
weapon
Engaging in physical aggression
Ways women bully
When bullies are women, they
choose other women as their prey
the majority of the time

 Rolling their eyes
 Spreading rumors
 ‘Silent treatment’
 Encouraging
colleagues to turn

against the target
Bullying by the numbers
Workplace Bullying
Institute (2012)

 56% reported being bullied



http://www.workplacebull
ying.org/multi/pdf/WBI2012-StrategiesEff.pdf






currently
39% reported having been
bullied in the past
3% reported having witnessed
workplace bullying
Most perpetrators (63%) and
victims (79%) are women
Women bullies torment women
in 89% of cases
Men bully women in 63% of
cases
Most bullies (75%) are bosses;
18% are coworkers or peers, and
7% are subordinates
What’s the cost?
Author Robert Sutton reports that
one company estimated annual
losses of $160,000 from handling
problems caused by one salesman’s
bullying behaviors.

Plus serious health
effects…
 Hypertension
 Auto-immune
disorders
 Depression
 Anxiety
Bullying stories
In addition to emotional and
psychological turmoil,
victims can have their work
and career disrupted.
“I did not go to the satellite
office for months because I
did not want to see the
bully.”
How do bullies see themselves?
Rakesh Malhotra, founder
of Five Global Values,
writes, “most bullies
portray themselves … as
polite and respectful, as
they are charming in
public.”

Gretchen, from the movie,
Mean Girls, says, “I’m sorry
that people are so jealous
of me … but I can’t help
that I’m so popular.”
Bullying stories
Bullies often see themselves
as the victim and don’t get or
care how they make others
feel.

Says one bully, “The
biggest problem I have at
work is that I don’t get
respect from others.”
Why do they do it?
Most believe that bullies have
psychological issues (88.1%)
while others see bullying as
career-driven: to weed out
competition (60.3%) or to get
ahead (52.4%).
Name some famous bullies!
Bullies by name
Eddie Haskell
Idi Amin
Saddam Hussein
Al Capone
Cleopatra

Bluto from Popeye
Attila the Hun
Donald Trump
Mike Tyson
Queen Elizabeth II

Marlon Brando
Angelica from Rugrats
Louise Fletcher in One Flew Over
the Cuckoo’s Nest
Why put up with it?

Most bullies are at a
level above the
victim!
The boss as bully
In the movie, The Devil
Wears Prada, Andy says
about her boss, “She's not
happy unless everyone
around her is panicked,
nauseous or suicidal.”
Bullying in the news
Former Asheville Citizen-Times editor
Susan Ihne settled a $15 million
wrongful termination lawsuit against
the newspaper's publisher Randy
Hammer and the parent company,
Gannett.

Ihne’s Claims:
 Hammer yelled and
raised his voice at her
 Belittled and degraded
her on the job
 Misused his power
 Calculated efforts to
destroy her selfconfidence and get her
to resign from her job
Bullying in the news
Two employees in Texas were
awarded $250,000

Plaintiffs’ Claims:
 Supervisor continually
yelled at them
 Put his head down and
“charged at them like a
bull”
 Made an employee
wear a sign that said "I
quit"
How to spot bullying
Is the employee…
 intimidated,
threatened?
 picked on unfairly or
unreasonably?
 humiliated in front of
others?
 being threatened with
dismissal without
cause?
What should employees do if they are
being bullied at work?
(Mark all that apply)

Group Poll

P1
What should be done
Over 90% think that
discipline is the best
course of action, 88.8%
favor policies, 86.4%
want to know how to
report bullying, and
84.8% favor training.
Says one executive, “It’s
important to take
complaints seriously and
handle things quickly.”
What should happen if an employee
forgets to follow someone’s directions?

Group Poll

P2
What should happen if a co-worker is
angry at another employee?

Group Poll

P3
Benefits of addressing workplace bullying
 Greater satisfaction
 Higher retention
 Positive reputation
 Increased productivity
 Reduced liability

 Risk management
Share your voice…
What experiences have you had regarding
workplace bullying? What have you done about
it?
What must organizations do to prevent
workplace bullying?
What organizations must do
Human Resources

Managers

Leaders

 Develop policies, provide

training, let employees
know how to report
bullying, offer coaching,
and create exit strategies
 Take complaints
seriously and follow
through with disciplinary
action
 Create a culture to
prevent workplace
bullying
Sample policy
The Company will not tolerate bullying behavior. Employees found in violation of this
policy will be disciplined, up to and including termination.
Bullying may be intentional or unintentional. When an allegation of bullying is made,
the intention of the alleged bully is irrelevant, and will not be given consideration
when meting out discipline. As in sexual harassment, it is the effect of the behavior
upon the individual which is important. The following are examples of bullying:


Verbal Bullying: slandering, ridiculing or maligning a person or his/her family;
persistent name calling which is hurtful, insulting or humiliating; using a person as
butt of jokes; abusive and offensive remarks



Physical Bullying: pushing; shoving; kicking; poking; tripping; assault, or threat of
physical assault; damage to a person’s work area or property



Gesture Bullying: non-verbal threatening gestures, glances which can convey
threatening messages



Exclusion: socially or physically excluding or disregarding a person in work-related
activities
Sample policy (cont’d)
In addition, the following examples may constitute bullying in the workplace:


Persistent singling out of one person



Shouting, raising voice at an individual in public and/or in private



Using verbal or obscene gestures



Not allowing the person to speak or express him/herself (i.e., ignoring or interrupting)



Personal insults and use of offensive nicknames



Public humiliation in any form



Constant criticism on matters unrelated or minimally related to the person’s job
performance or job description



Ignoring/interrupting an individual at meetings



Public reprimands



Repeatedly accusing someone of errors which cannot be documented



Deliberately interfering with mail and other communications
Sample policy (cont’d)


Spreading rumors and gossip regarding individuals



Encouraging others to disregard a supervisor’s instructions



Manipulating the ability of someone to do their work (e.g.; overloading, under
loading, withholding information, setting meaningless tasks, setting deadlines that
cannot be met, giving deliberately ambiguous instructions)



Inflicting menial tasks not in keeping with the normal responsibilities of the job



Taking credit for another person’s ideas



Refusing reasonable requests for leave



Deliberately excluding an individual or isolating them from work-related activities
(meetings, etc.)



Unwanted physical contact, physical abuse or threats of abuse to an individual or an
individual’s property (defacing or marking up property)

If you observe or experience workplace bullying, report it immediately to your
supervisor, Human Resources, or any member of management.
Thank you!
What did you learn?

What will you do differently?
The Lindenberger Group
www.lindenbergergroup.com
info@lindenbergergroup.com
609.730.1049
SPONSORED BY

www.careerminds.com
Affordable, virtual outplacement services.

Weitere ähnliche Inhalte

Was ist angesagt?

Bullying & harrassment in the workplace
Bullying & harrassment in the workplaceBullying & harrassment in the workplace
Bullying & harrassment in the workplaceCG Hylton Inc.
 
Workplace Bullying Webinar
Workplace Bullying WebinarWorkplace Bullying Webinar
Workplace Bullying WebinarTom Willis
 
Workplace Harassment Prevention by UT EAP
Workplace Harassment Prevention by  UT EAPWorkplace Harassment Prevention by  UT EAP
Workplace Harassment Prevention by UT EAPAtlantic Training, LLC.
 
Sexual Harassment at workplace - Meaning types and effects
Sexual Harassment at workplace - Meaning types and effectsSexual Harassment at workplace - Meaning types and effects
Sexual Harassment at workplace - Meaning types and effectsTheTemplateWizard
 
Sexual Harassment in the Workplace
Sexual Harassment in the WorkplaceSexual Harassment in the Workplace
Sexual Harassment in the WorkplaceHR 360, Inc.
 
Sexual Harassment Employee Powerpoint
Sexual Harassment Employee PowerpointSexual Harassment Employee Powerpoint
Sexual Harassment Employee Powerpointsatyam mishra
 
Bullying And Harassment
Bullying And HarassmentBullying And Harassment
Bullying And HarassmentJessica Booth
 
Sexual Harassment in the Workplace by Mohave Community College
Sexual Harassment in the Workplace by Mohave Community CollegeSexual Harassment in the Workplace by Mohave Community College
Sexual Harassment in the Workplace by Mohave Community CollegeAtlantic Training, LLC.
 
Discrimination and Harassment Free Workplace Training by State of Oregon
Discrimination and Harassment Free Workplace Training by State of OregonDiscrimination and Harassment Free Workplace Training by State of Oregon
Discrimination and Harassment Free Workplace Training by State of OregonAtlantic Training, LLC.
 
Five Steps to Prevent Abusive Conduct and Workplace Bullying
Five Steps to Prevent Abusive Conduct and Workplace BullyingFive Steps to Prevent Abusive Conduct and Workplace Bullying
Five Steps to Prevent Abusive Conduct and Workplace BullyingAnderson-davis, Inc.
 
Workplace Bullying - What, Why and Who?
Workplace Bullying - What, Why and Who? Workplace Bullying - What, Why and Who?
Workplace Bullying - What, Why and Who? Case IQ
 
Bullying in the workplace
Bullying in the workplaceBullying in the workplace
Bullying in the workplaceriskmgmnt
 
Harassment Powerpoint
Harassment PowerpointHarassment Powerpoint
Harassment PowerpointJo Woolery
 
Minimizing Exposure For Workplace Harassment And Retaliation
Minimizing Exposure For Workplace Harassment And RetaliationMinimizing Exposure For Workplace Harassment And Retaliation
Minimizing Exposure For Workplace Harassment And RetaliationTamsenL
 
The Elephant in the Room: Workplace Bullying
The Elephant in the Room: Workplace BullyingThe Elephant in the Room: Workplace Bullying
The Elephant in the Room: Workplace Bullyingbonnielowkramen
 
Workplace bullies
Workplace bulliesWorkplace bullies
Workplace bulliessnlprsd09
 

Was ist angesagt? (20)

Bullying in the Workplace (#WVUCommMOOC)
Bullying in the Workplace (#WVUCommMOOC)Bullying in the Workplace (#WVUCommMOOC)
Bullying in the Workplace (#WVUCommMOOC)
 
Bullying & harrassment in the workplace
Bullying & harrassment in the workplaceBullying & harrassment in the workplace
Bullying & harrassment in the workplace
 
Workplace harrasment
Workplace harrasmentWorkplace harrasment
Workplace harrasment
 
Workplace Bullying Webinar
Workplace Bullying WebinarWorkplace Bullying Webinar
Workplace Bullying Webinar
 
Workplace Harassment Prevention by UT EAP
Workplace Harassment Prevention by  UT EAPWorkplace Harassment Prevention by  UT EAP
Workplace Harassment Prevention by UT EAP
 
Preventing Workplace Harassment
Preventing Workplace HarassmentPreventing Workplace Harassment
Preventing Workplace Harassment
 
Sexual Harassment at workplace - Meaning types and effects
Sexual Harassment at workplace - Meaning types and effectsSexual Harassment at workplace - Meaning types and effects
Sexual Harassment at workplace - Meaning types and effects
 
Sexual Harassment in the Workplace
Sexual Harassment in the WorkplaceSexual Harassment in the Workplace
Sexual Harassment in the Workplace
 
Sexual Harassment Employee Powerpoint
Sexual Harassment Employee PowerpointSexual Harassment Employee Powerpoint
Sexual Harassment Employee Powerpoint
 
Bullying And Harassment
Bullying And HarassmentBullying And Harassment
Bullying And Harassment
 
Sexual Harassment in the Workplace by Mohave Community College
Sexual Harassment in the Workplace by Mohave Community CollegeSexual Harassment in the Workplace by Mohave Community College
Sexual Harassment in the Workplace by Mohave Community College
 
Discrimination and Harassment Free Workplace Training by State of Oregon
Discrimination and Harassment Free Workplace Training by State of OregonDiscrimination and Harassment Free Workplace Training by State of Oregon
Discrimination and Harassment Free Workplace Training by State of Oregon
 
Five Steps to Prevent Abusive Conduct and Workplace Bullying
Five Steps to Prevent Abusive Conduct and Workplace BullyingFive Steps to Prevent Abusive Conduct and Workplace Bullying
Five Steps to Prevent Abusive Conduct and Workplace Bullying
 
Workplace Bullying - What, Why and Who?
Workplace Bullying - What, Why and Who? Workplace Bullying - What, Why and Who?
Workplace Bullying - What, Why and Who?
 
Bullying in the workplace
Bullying in the workplaceBullying in the workplace
Bullying in the workplace
 
Harassment
HarassmentHarassment
Harassment
 
Harassment Powerpoint
Harassment PowerpointHarassment Powerpoint
Harassment Powerpoint
 
Minimizing Exposure For Workplace Harassment And Retaliation
Minimizing Exposure For Workplace Harassment And RetaliationMinimizing Exposure For Workplace Harassment And Retaliation
Minimizing Exposure For Workplace Harassment And Retaliation
 
The Elephant in the Room: Workplace Bullying
The Elephant in the Room: Workplace BullyingThe Elephant in the Room: Workplace Bullying
The Elephant in the Room: Workplace Bullying
 
Workplace bullies
Workplace bulliesWorkplace bullies
Workplace bullies
 

Andere mochten auch

7th Grade Workshop: Friends and Frienemies
7th Grade Workshop: Friends and Frienemies7th Grade Workshop: Friends and Frienemies
7th Grade Workshop: Friends and FrienemiesRosetta Eun Ryong Lee
 
Knowledge Management in Libraries: an introduction
Knowledge Management in Libraries: an introductionKnowledge Management in Libraries: an introduction
Knowledge Management in Libraries: an introductionunulwbpartnership
 
Presentation | Strategy Implementation Success Factors
Presentation | Strategy Implementation Success FactorsPresentation | Strategy Implementation Success Factors
Presentation | Strategy Implementation Success FactorsDr. Arnoud van der Maas
 
15 Ways to Create a Positive Work Environment
15 Ways to Create a Positive Work Environment15 Ways to Create a Positive Work Environment
15 Ways to Create a Positive Work EnvironmentOlga Hoffman
 
Dealing with Difficult HR Issues - Social Media, Harassment and Hiring Pitfalls.
Dealing with Difficult HR Issues - Social Media, Harassment and Hiring Pitfalls.Dealing with Difficult HR Issues - Social Media, Harassment and Hiring Pitfalls.
Dealing with Difficult HR Issues - Social Media, Harassment and Hiring Pitfalls.Now Dentons
 
Cert IV OHS - WHS Responsibilities and Legislative Requirements
Cert IV OHS - WHS Responsibilities and Legislative RequirementsCert IV OHS - WHS Responsibilities and Legislative Requirements
Cert IV OHS - WHS Responsibilities and Legislative Requirementsdanieljohn810
 
Disney case (caso disney) corporate turnaround -jarb
Disney case (caso disney) corporate turnaround -jarbDisney case (caso disney) corporate turnaround -jarb
Disney case (caso disney) corporate turnaround -jarbJaime Alberto Rueda Barrera
 
Working Within The Law (Ireland) Hr Compliance And Nera
Working Within The Law (Ireland)   Hr Compliance And NeraWorking Within The Law (Ireland)   Hr Compliance And Nera
Working Within The Law (Ireland) Hr Compliance And NeraConsulting Excellence
 
Social Media Policy Development and HR Issues
Social Media Policy Development and HR IssuesSocial Media Policy Development and HR Issues
Social Media Policy Development and HR IssuesIdentity
 
Dynamic Sportswear Company
Dynamic Sportswear CompanyDynamic Sportswear Company
Dynamic Sportswear CompanyRehan Ali
 
Instilling the Culture of Disney
Instilling the Culture of DisneyInstilling the Culture of Disney
Instilling the Culture of DisneyBusiness901
 
Update on Current HR Issues
Update on Current HR IssuesUpdate on Current HR Issues
Update on Current HR IssuesNow Dentons
 
Bullying in the workplace by Craig Kime
Bullying in the workplace by  Craig KimeBullying in the workplace by  Craig Kime
Bullying in the workplace by Craig Kimecraig19kime59
 
Group 12 walt disney
Group 12 walt disneyGroup 12 walt disney
Group 12 walt disneySaurabh Arora
 
International Business Management, Disney Land Case
International Business Management, Disney Land CaseInternational Business Management, Disney Land Case
International Business Management, Disney Land CaseSoe Lu Kyaw
 
Current HR Issues
Current HR IssuesCurrent HR Issues
Current HR IssuesNow Dentons
 

Andere mochten auch (19)

7th Grade Workshop: Friends and Frienemies
7th Grade Workshop: Friends and Frienemies7th Grade Workshop: Friends and Frienemies
7th Grade Workshop: Friends and Frienemies
 
Employee Engagement
Employee EngagementEmployee Engagement
Employee Engagement
 
Knowledge Management in Libraries: an introduction
Knowledge Management in Libraries: an introductionKnowledge Management in Libraries: an introduction
Knowledge Management in Libraries: an introduction
 
Presentation | Strategy Implementation Success Factors
Presentation | Strategy Implementation Success FactorsPresentation | Strategy Implementation Success Factors
Presentation | Strategy Implementation Success Factors
 
15 Ways to Create a Positive Work Environment
15 Ways to Create a Positive Work Environment15 Ways to Create a Positive Work Environment
15 Ways to Create a Positive Work Environment
 
Dealing with Difficult HR Issues - Social Media, Harassment and Hiring Pitfalls.
Dealing with Difficult HR Issues - Social Media, Harassment and Hiring Pitfalls.Dealing with Difficult HR Issues - Social Media, Harassment and Hiring Pitfalls.
Dealing with Difficult HR Issues - Social Media, Harassment and Hiring Pitfalls.
 
Cert IV OHS - WHS Responsibilities and Legislative Requirements
Cert IV OHS - WHS Responsibilities and Legislative RequirementsCert IV OHS - WHS Responsibilities and Legislative Requirements
Cert IV OHS - WHS Responsibilities and Legislative Requirements
 
Disney case (caso disney) corporate turnaround -jarb
Disney case (caso disney) corporate turnaround -jarbDisney case (caso disney) corporate turnaround -jarb
Disney case (caso disney) corporate turnaround -jarb
 
Working Within The Law (Ireland) Hr Compliance And Nera
Working Within The Law (Ireland)   Hr Compliance And NeraWorking Within The Law (Ireland)   Hr Compliance And Nera
Working Within The Law (Ireland) Hr Compliance And Nera
 
Social Media Policy Development and HR Issues
Social Media Policy Development and HR IssuesSocial Media Policy Development and HR Issues
Social Media Policy Development and HR Issues
 
Dynamic Sportswear Company
Dynamic Sportswear CompanyDynamic Sportswear Company
Dynamic Sportswear Company
 
CCI Hearts HR: Are Employee Relations issues keeping you up at night?
CCI Hearts HR: Are Employee Relations issues keeping you up at night?CCI Hearts HR: Are Employee Relations issues keeping you up at night?
CCI Hearts HR: Are Employee Relations issues keeping you up at night?
 
Instilling the Culture of Disney
Instilling the Culture of DisneyInstilling the Culture of Disney
Instilling the Culture of Disney
 
Update on Current HR Issues
Update on Current HR IssuesUpdate on Current HR Issues
Update on Current HR Issues
 
Bullying in the workplace by Craig Kime
Bullying in the workplace by  Craig KimeBullying in the workplace by  Craig Kime
Bullying in the workplace by Craig Kime
 
Disney culture
Disney culture Disney culture
Disney culture
 
Group 12 walt disney
Group 12 walt disneyGroup 12 walt disney
Group 12 walt disney
 
International Business Management, Disney Land Case
International Business Management, Disney Land CaseInternational Business Management, Disney Land Case
International Business Management, Disney Land Case
 
Current HR Issues
Current HR IssuesCurrent HR Issues
Current HR Issues
 

Ähnlich wie Workplace Bullying is Everywhere - What HR Needs to Know

Beyond the playground final draft3 (1)
Beyond the playground final draft3 (1)Beyond the playground final draft3 (1)
Beyond the playground final draft3 (1)clarsie6
 
Communication at workplace
Communication at workplaceCommunication at workplace
Communication at workplaceAina Adzlan
 
Professional Communication Presentation
Professional Communication Presentation Professional Communication Presentation
Professional Communication Presentation z060204
 
The Enigma of Bullying
The Enigma of BullyingThe Enigma of Bullying
The Enigma of BullyingDeexan Cases
 
Incivility In The Workplace
Incivility In The WorkplaceIncivility In The Workplace
Incivility In The WorkplaceBarry Frey
 
The Unthinkable Violence in Healthcare: A Disturbing Challenge to Patient Care
The Unthinkable Violence in Healthcare: A Disturbing Challenge to Patient CareThe Unthinkable Violence in Healthcare: A Disturbing Challenge to Patient Care
The Unthinkable Violence in Healthcare: A Disturbing Challenge to Patient CareConference Panel
 
Managing lateral violence and its impact
Managing lateral violence and its impactManaging lateral violence and its impact
Managing lateral violence and its impactgriehl
 
Talk at UN Gender Focal Point meeting 12 October 2018, UNAIDS, Geneva
Talk at UN Gender Focal Point meeting 12 October 2018, UNAIDS, GenevaTalk at UN Gender Focal Point meeting 12 October 2018, UNAIDS, Geneva
Talk at UN Gender Focal Point meeting 12 October 2018, UNAIDS, GenevaGry Tina Tinde
 
Workplace violence by Brad Hyde
Workplace violence by Brad HydeWorkplace violence by Brad Hyde
Workplace violence by Brad HydeBrad Hyde
 
Incivility: Disclosing and Disarming the Incivility Elephant in Academic and ...
Incivility: Disclosing and Disarming the Incivility Elephant in Academic and ...Incivility: Disclosing and Disarming the Incivility Elephant in Academic and ...
Incivility: Disclosing and Disarming the Incivility Elephant in Academic and ...Jil Wright
 
Stress and workplace harassment
Stress and workplace harassmentStress and workplace harassment
Stress and workplace harassmentNUCES
 
Workplace Bullying Blue Paper
Workplace Bullying Blue PaperWorkplace Bullying Blue Paper
Workplace Bullying Blue Paper4imprint
 
Winter 2011 • Morality in Education 35Workplace Bullying .docx
Winter 2011 • Morality in Education 35Workplace Bullying .docxWinter 2011 • Morality in Education 35Workplace Bullying .docx
Winter 2011 • Morality in Education 35Workplace Bullying .docxadolphoyonker
 

Ähnlich wie Workplace Bullying is Everywhere - What HR Needs to Know (20)

Beyond the playground final draft3 (1)
Beyond the playground final draft3 (1)Beyond the playground final draft3 (1)
Beyond the playground final draft3 (1)
 
Communication at workplace
Communication at workplaceCommunication at workplace
Communication at workplace
 
MOTIVATION
MOTIVATIONMOTIVATION
MOTIVATION
 
Professional Communication Presentation
Professional Communication Presentation Professional Communication Presentation
Professional Communication Presentation
 
Respectful Workplace by RDTC
Respectful Workplace by RDTCRespectful Workplace by RDTC
Respectful Workplace by RDTC
 
Respectful Workplace by RDTC
Respectful Workplace by RDTCRespectful Workplace by RDTC
Respectful Workplace by RDTC
 
ILLUSTRATION BY KEN
ILLUSTRATION BY KENILLUSTRATION BY KEN
ILLUSTRATION BY KEN
 
The Enigma of Bullying
The Enigma of BullyingThe Enigma of Bullying
The Enigma of Bullying
 
Incivility In The Workplace
Incivility In The WorkplaceIncivility In The Workplace
Incivility In The Workplace
 
Workplace Bully
Workplace BullyWorkplace Bully
Workplace Bully
 
The Unthinkable Violence in Healthcare: A Disturbing Challenge to Patient Care
The Unthinkable Violence in Healthcare: A Disturbing Challenge to Patient CareThe Unthinkable Violence in Healthcare: A Disturbing Challenge to Patient Care
The Unthinkable Violence in Healthcare: A Disturbing Challenge to Patient Care
 
Managing lateral violence and its impact
Managing lateral violence and its impactManaging lateral violence and its impact
Managing lateral violence and its impact
 
Workplacebullying
Workplacebullying Workplacebullying
Workplacebullying
 
Talk at UN Gender Focal Point meeting 12 October 2018, UNAIDS, Geneva
Talk at UN Gender Focal Point meeting 12 October 2018, UNAIDS, GenevaTalk at UN Gender Focal Point meeting 12 October 2018, UNAIDS, Geneva
Talk at UN Gender Focal Point meeting 12 October 2018, UNAIDS, Geneva
 
Workplace violence by Brad Hyde
Workplace violence by Brad HydeWorkplace violence by Brad Hyde
Workplace violence by Brad Hyde
 
Incivility: Disclosing and Disarming the Incivility Elephant in Academic and ...
Incivility: Disclosing and Disarming the Incivility Elephant in Academic and ...Incivility: Disclosing and Disarming the Incivility Elephant in Academic and ...
Incivility: Disclosing and Disarming the Incivility Elephant in Academic and ...
 
Stress and workplace harassment
Stress and workplace harassmentStress and workplace harassment
Stress and workplace harassment
 
Handling bullying at work
Handling bullying at workHandling bullying at work
Handling bullying at work
 
Workplace Bullying Blue Paper
Workplace Bullying Blue PaperWorkplace Bullying Blue Paper
Workplace Bullying Blue Paper
 
Winter 2011 • Morality in Education 35Workplace Bullying .docx
Winter 2011 • Morality in Education 35Workplace Bullying .docxWinter 2011 • Morality in Education 35Workplace Bullying .docx
Winter 2011 • Morality in Education 35Workplace Bullying .docx
 

Mehr von Careerminds

Mergers and Acquisitions - The Value of HR After the Deal
Mergers and Acquisitions - The Value of HR After the Deal Mergers and Acquisitions - The Value of HR After the Deal
Mergers and Acquisitions - The Value of HR After the Deal Careerminds
 
Developing a Severance Outplacement Strategy - Ogletree Deakins
Developing a Severance Outplacement Strategy - Ogletree DeakinsDeveloping a Severance Outplacement Strategy - Ogletree Deakins
Developing a Severance Outplacement Strategy - Ogletree DeakinsCareerminds
 
Affordable Care Act - Healthcare Reform Briefing for Careerminds
Affordable Care Act - Healthcare Reform Briefing for CareermindsAffordable Care Act - Healthcare Reform Briefing for Careerminds
Affordable Care Act - Healthcare Reform Briefing for CareermindsCareerminds
 
The Keys to Documenting Performance - HR's Role
The Keys to Documenting Performance - HR's RoleThe Keys to Documenting Performance - HR's Role
The Keys to Documenting Performance - HR's RoleCareerminds
 
Executive Emotional Intelligence Survey
Executive Emotional Intelligence SurveyExecutive Emotional Intelligence Survey
Executive Emotional Intelligence SurveyCareerminds
 
The Leadership Athlete: Leveraging Emotional Intelligence to Win in Business
The Leadership Athlete: Leveraging Emotional Intelligence to Win in BusinessThe Leadership Athlete: Leveraging Emotional Intelligence to Win in Business
The Leadership Athlete: Leveraging Emotional Intelligence to Win in BusinessCareerminds
 
MultiGenerational Workplace
MultiGenerational WorkplaceMultiGenerational Workplace
MultiGenerational WorkplaceCareerminds
 

Mehr von Careerminds (7)

Mergers and Acquisitions - The Value of HR After the Deal
Mergers and Acquisitions - The Value of HR After the Deal Mergers and Acquisitions - The Value of HR After the Deal
Mergers and Acquisitions - The Value of HR After the Deal
 
Developing a Severance Outplacement Strategy - Ogletree Deakins
Developing a Severance Outplacement Strategy - Ogletree DeakinsDeveloping a Severance Outplacement Strategy - Ogletree Deakins
Developing a Severance Outplacement Strategy - Ogletree Deakins
 
Affordable Care Act - Healthcare Reform Briefing for Careerminds
Affordable Care Act - Healthcare Reform Briefing for CareermindsAffordable Care Act - Healthcare Reform Briefing for Careerminds
Affordable Care Act - Healthcare Reform Briefing for Careerminds
 
The Keys to Documenting Performance - HR's Role
The Keys to Documenting Performance - HR's RoleThe Keys to Documenting Performance - HR's Role
The Keys to Documenting Performance - HR's Role
 
Executive Emotional Intelligence Survey
Executive Emotional Intelligence SurveyExecutive Emotional Intelligence Survey
Executive Emotional Intelligence Survey
 
The Leadership Athlete: Leveraging Emotional Intelligence to Win in Business
The Leadership Athlete: Leveraging Emotional Intelligence to Win in BusinessThe Leadership Athlete: Leveraging Emotional Intelligence to Win in Business
The Leadership Athlete: Leveraging Emotional Intelligence to Win in Business
 
MultiGenerational Workplace
MultiGenerational WorkplaceMultiGenerational Workplace
MultiGenerational Workplace
 

Kürzlich hochgeladen

Chapter_Five_The_Rural_Development_Policies_and_Strategy_of_Ethiopia.pptx
Chapter_Five_The_Rural_Development_Policies_and_Strategy_of_Ethiopia.pptxChapter_Five_The_Rural_Development_Policies_and_Strategy_of_Ethiopia.pptx
Chapter_Five_The_Rural_Development_Policies_and_Strategy_of_Ethiopia.pptxesiyasmengesha
 
Building Your Personal Brand on LinkedIn - Expert Planet- 2024
 Building Your Personal Brand on LinkedIn - Expert Planet-  2024 Building Your Personal Brand on LinkedIn - Expert Planet-  2024
Building Your Personal Brand on LinkedIn - Expert Planet- 2024Stephan Koning
 
PDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdfPDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdfHajeJanKamps
 
Fabric RFID Wristbands in Ireland for Events and Festivals
Fabric RFID Wristbands in Ireland for Events and FestivalsFabric RFID Wristbands in Ireland for Events and Festivals
Fabric RFID Wristbands in Ireland for Events and FestivalsWristbands Ireland
 
Entrepreneurship & organisations: influences and organizations
Entrepreneurship & organisations: influences and organizationsEntrepreneurship & organisations: influences and organizations
Entrepreneurship & organisations: influences and organizationsP&CO
 
Amazon ppt.pptx Amazon about the company
Amazon ppt.pptx Amazon about the companyAmazon ppt.pptx Amazon about the company
Amazon ppt.pptx Amazon about the companyfashionfound007
 
Anyhr.io | Presentation HR&Recruiting agency
Anyhr.io | Presentation HR&Recruiting agencyAnyhr.io | Presentation HR&Recruiting agency
Anyhr.io | Presentation HR&Recruiting agencyHanna Klim
 
Developing Coaching Skills: Mine, Yours, Ours
Developing Coaching Skills: Mine, Yours, OursDeveloping Coaching Skills: Mine, Yours, Ours
Developing Coaching Skills: Mine, Yours, OursKaiNexus
 
To Create Your Own Wig Online To Create Your Own Wig Online
To Create Your Own Wig Online  To Create Your Own Wig OnlineTo Create Your Own Wig Online  To Create Your Own Wig Online
To Create Your Own Wig Online To Create Your Own Wig Onlinelng ths
 
AMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdf
AMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdfAMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdf
AMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdfJohnCarloValencia4
 
Live-Streaming in the Music Industry Webinar
Live-Streaming in the Music Industry WebinarLive-Streaming in the Music Industry Webinar
Live-Streaming in the Music Industry WebinarNathanielSchmuck
 
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...AustraliaChapterIIBA
 
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for BusinessQ2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for BusinessAPCO
 
NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...Khaled Al Awadi
 
Scrum Events & How to run them effectively
Scrum Events & How to run them effectivelyScrum Events & How to run them effectively
Scrum Events & How to run them effectivelyMarianna Nakou
 
Project Brief & Information Architecture Report
Project Brief & Information Architecture ReportProject Brief & Information Architecture Report
Project Brief & Information Architecture Reportamberjiles31
 
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access
 
Intellectual Property Licensing Examples
Intellectual Property Licensing ExamplesIntellectual Property Licensing Examples
Intellectual Property Licensing Examplesamberjiles31
 
Cracking the ‘Business Process Outsourcing’ Code Main.pptx
Cracking the ‘Business Process Outsourcing’ Code Main.pptxCracking the ‘Business Process Outsourcing’ Code Main.pptx
Cracking the ‘Business Process Outsourcing’ Code Main.pptxWorkforce Group
 

Kürzlich hochgeladen (20)

Chapter_Five_The_Rural_Development_Policies_and_Strategy_of_Ethiopia.pptx
Chapter_Five_The_Rural_Development_Policies_and_Strategy_of_Ethiopia.pptxChapter_Five_The_Rural_Development_Policies_and_Strategy_of_Ethiopia.pptx
Chapter_Five_The_Rural_Development_Policies_and_Strategy_of_Ethiopia.pptx
 
Building Your Personal Brand on LinkedIn - Expert Planet- 2024
 Building Your Personal Brand on LinkedIn - Expert Planet-  2024 Building Your Personal Brand on LinkedIn - Expert Planet-  2024
Building Your Personal Brand on LinkedIn - Expert Planet- 2024
 
PDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdfPDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdf
 
Fabric RFID Wristbands in Ireland for Events and Festivals
Fabric RFID Wristbands in Ireland for Events and FestivalsFabric RFID Wristbands in Ireland for Events and Festivals
Fabric RFID Wristbands in Ireland for Events and Festivals
 
Entrepreneurship & organisations: influences and organizations
Entrepreneurship & organisations: influences and organizationsEntrepreneurship & organisations: influences and organizations
Entrepreneurship & organisations: influences and organizations
 
Amazon ppt.pptx Amazon about the company
Amazon ppt.pptx Amazon about the companyAmazon ppt.pptx Amazon about the company
Amazon ppt.pptx Amazon about the company
 
Anyhr.io | Presentation HR&Recruiting agency
Anyhr.io | Presentation HR&Recruiting agencyAnyhr.io | Presentation HR&Recruiting agency
Anyhr.io | Presentation HR&Recruiting agency
 
Developing Coaching Skills: Mine, Yours, Ours
Developing Coaching Skills: Mine, Yours, OursDeveloping Coaching Skills: Mine, Yours, Ours
Developing Coaching Skills: Mine, Yours, Ours
 
To Create Your Own Wig Online To Create Your Own Wig Online
To Create Your Own Wig Online  To Create Your Own Wig OnlineTo Create Your Own Wig Online  To Create Your Own Wig Online
To Create Your Own Wig Online To Create Your Own Wig Online
 
AMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdf
AMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdfAMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdf
AMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdf
 
Live-Streaming in the Music Industry Webinar
Live-Streaming in the Music Industry WebinarLive-Streaming in the Music Industry Webinar
Live-Streaming in the Music Industry Webinar
 
WAM Corporate Presentation Mar 25 2024.pdf
WAM Corporate Presentation Mar 25 2024.pdfWAM Corporate Presentation Mar 25 2024.pdf
WAM Corporate Presentation Mar 25 2024.pdf
 
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
 
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for BusinessQ2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
 
NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...
 
Scrum Events & How to run them effectively
Scrum Events & How to run them effectivelyScrum Events & How to run them effectively
Scrum Events & How to run them effectively
 
Project Brief & Information Architecture Report
Project Brief & Information Architecture ReportProject Brief & Information Architecture Report
Project Brief & Information Architecture Report
 
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024
 
Intellectual Property Licensing Examples
Intellectual Property Licensing ExamplesIntellectual Property Licensing Examples
Intellectual Property Licensing Examples
 
Cracking the ‘Business Process Outsourcing’ Code Main.pptx
Cracking the ‘Business Process Outsourcing’ Code Main.pptxCracking the ‘Business Process Outsourcing’ Code Main.pptx
Cracking the ‘Business Process Outsourcing’ Code Main.pptx
 

Workplace Bullying is Everywhere - What HR Needs to Know

  • 1. PRESENTED BY Judy Lindenberger The Lindenberger Group, LLC SPONSORED BY
  • 2. Workplace bullying defined The definition, according to the Workplace Bullying Institute, is “repeated, healthharming mistreatment of one or more persons, by one or more perpetrators, in the form of verbal abuse, offensive conduct/behavior and work interference.”
  • 3. Bullying behaviors A 2006 study of workplace bullying identified bullying behaviors. F. A. Moayed, N. Daraiseh, R. Shell, and S. Salem, “Workplace bullying: a systematic review of risk factors and outcomes,” Theoretical Issues in Ergonomics Science, vol. 7, pp. 311–327, 2006  Threat to professional status  Threat to personal standing  Isolation  Overwork  Destabilization unwarranted or invalid criticism and blame without factual justification being sworn at, shouted out, or humiliated preventing access to opportunities, withholding necessary information, or using silent treatment to “ice out” and separate the victim from others being given unrealistic work deadlines failure to acknowledge good work, allocation of meaningless tasks, setting the target up to fail
  • 4. Bullying stories “I had to make a bank deposit so I left the office and locked the door. When the bully could not get in, she called me, screamed, and threatened to have me fired. The next day another employee showed her the office key on her key chain. She never apologized. Her response was just ‘Oh, silly me.’”
  • 5. Top 10 bullying tactics Talking behind back Interrupting Flaunting authority Belittling Failing to communicate The ‘silent treatment’ Insults, shouting Verbal sexual harassment 9. Negative eye contact 10. Condescension 1. 2. 3. 4. 5. 6. 7. 8.
  • 6. Gender differences Women bullies  Tend to use subtle tactics  ‘Silent treatment’  Encourage colleagues to turn against the victim Men bullies  Tend to use overt tactics  Ridicule or yell publicly
  • 7. Ways men bully              Public screaming Sabotaging a person’s contribution Post-complaint retaliation Timing mistreatment to correspond with medical or psychological vulnerability Withholding resources for success, then blaming the target Name calling Threatening job loss Interfering with pay or earned benefits Blocking access to equipment and resources Assigning person to an unsafe work environment Threatening to do physical harm Boasting about owning and proficiency with a weapon Engaging in physical aggression
  • 8. Ways women bully When bullies are women, they choose other women as their prey the majority of the time  Rolling their eyes  Spreading rumors  ‘Silent treatment’  Encouraging colleagues to turn against the target
  • 9. Bullying by the numbers Workplace Bullying Institute (2012)  56% reported being bullied   http://www.workplacebull ying.org/multi/pdf/WBI2012-StrategiesEff.pdf     currently 39% reported having been bullied in the past 3% reported having witnessed workplace bullying Most perpetrators (63%) and victims (79%) are women Women bullies torment women in 89% of cases Men bully women in 63% of cases Most bullies (75%) are bosses; 18% are coworkers or peers, and 7% are subordinates
  • 10. What’s the cost? Author Robert Sutton reports that one company estimated annual losses of $160,000 from handling problems caused by one salesman’s bullying behaviors. Plus serious health effects…  Hypertension  Auto-immune disorders  Depression  Anxiety
  • 11. Bullying stories In addition to emotional and psychological turmoil, victims can have their work and career disrupted. “I did not go to the satellite office for months because I did not want to see the bully.”
  • 12. How do bullies see themselves? Rakesh Malhotra, founder of Five Global Values, writes, “most bullies portray themselves … as polite and respectful, as they are charming in public.” Gretchen, from the movie, Mean Girls, says, “I’m sorry that people are so jealous of me … but I can’t help that I’m so popular.”
  • 13. Bullying stories Bullies often see themselves as the victim and don’t get or care how they make others feel. Says one bully, “The biggest problem I have at work is that I don’t get respect from others.”
  • 14. Why do they do it? Most believe that bullies have psychological issues (88.1%) while others see bullying as career-driven: to weed out competition (60.3%) or to get ahead (52.4%).
  • 15. Name some famous bullies!
  • 16. Bullies by name Eddie Haskell Idi Amin Saddam Hussein Al Capone Cleopatra Bluto from Popeye Attila the Hun Donald Trump Mike Tyson Queen Elizabeth II Marlon Brando Angelica from Rugrats Louise Fletcher in One Flew Over the Cuckoo’s Nest
  • 17. Why put up with it? Most bullies are at a level above the victim!
  • 18. The boss as bully In the movie, The Devil Wears Prada, Andy says about her boss, “She's not happy unless everyone around her is panicked, nauseous or suicidal.”
  • 19. Bullying in the news Former Asheville Citizen-Times editor Susan Ihne settled a $15 million wrongful termination lawsuit against the newspaper's publisher Randy Hammer and the parent company, Gannett. Ihne’s Claims:  Hammer yelled and raised his voice at her  Belittled and degraded her on the job  Misused his power  Calculated efforts to destroy her selfconfidence and get her to resign from her job
  • 20. Bullying in the news Two employees in Texas were awarded $250,000 Plaintiffs’ Claims:  Supervisor continually yelled at them  Put his head down and “charged at them like a bull”  Made an employee wear a sign that said "I quit"
  • 21. How to spot bullying Is the employee…  intimidated, threatened?  picked on unfairly or unreasonably?  humiliated in front of others?  being threatened with dismissal without cause?
  • 22. What should employees do if they are being bullied at work? (Mark all that apply) Group Poll P1
  • 23. What should be done Over 90% think that discipline is the best course of action, 88.8% favor policies, 86.4% want to know how to report bullying, and 84.8% favor training. Says one executive, “It’s important to take complaints seriously and handle things quickly.”
  • 24. What should happen if an employee forgets to follow someone’s directions? Group Poll P2
  • 25. What should happen if a co-worker is angry at another employee? Group Poll P3
  • 26. Benefits of addressing workplace bullying  Greater satisfaction  Higher retention  Positive reputation  Increased productivity  Reduced liability  Risk management
  • 27. Share your voice… What experiences have you had regarding workplace bullying? What have you done about it? What must organizations do to prevent workplace bullying?
  • 28. What organizations must do Human Resources Managers Leaders  Develop policies, provide training, let employees know how to report bullying, offer coaching, and create exit strategies  Take complaints seriously and follow through with disciplinary action  Create a culture to prevent workplace bullying
  • 29. Sample policy The Company will not tolerate bullying behavior. Employees found in violation of this policy will be disciplined, up to and including termination. Bullying may be intentional or unintentional. When an allegation of bullying is made, the intention of the alleged bully is irrelevant, and will not be given consideration when meting out discipline. As in sexual harassment, it is the effect of the behavior upon the individual which is important. The following are examples of bullying:  Verbal Bullying: slandering, ridiculing or maligning a person or his/her family; persistent name calling which is hurtful, insulting or humiliating; using a person as butt of jokes; abusive and offensive remarks  Physical Bullying: pushing; shoving; kicking; poking; tripping; assault, or threat of physical assault; damage to a person’s work area or property  Gesture Bullying: non-verbal threatening gestures, glances which can convey threatening messages  Exclusion: socially or physically excluding or disregarding a person in work-related activities
  • 30. Sample policy (cont’d) In addition, the following examples may constitute bullying in the workplace:  Persistent singling out of one person  Shouting, raising voice at an individual in public and/or in private  Using verbal or obscene gestures  Not allowing the person to speak or express him/herself (i.e., ignoring or interrupting)  Personal insults and use of offensive nicknames  Public humiliation in any form  Constant criticism on matters unrelated or minimally related to the person’s job performance or job description  Ignoring/interrupting an individual at meetings  Public reprimands  Repeatedly accusing someone of errors which cannot be documented  Deliberately interfering with mail and other communications
  • 31. Sample policy (cont’d)  Spreading rumors and gossip regarding individuals  Encouraging others to disregard a supervisor’s instructions  Manipulating the ability of someone to do their work (e.g.; overloading, under loading, withholding information, setting meaningless tasks, setting deadlines that cannot be met, giving deliberately ambiguous instructions)  Inflicting menial tasks not in keeping with the normal responsibilities of the job  Taking credit for another person’s ideas  Refusing reasonable requests for leave  Deliberately excluding an individual or isolating them from work-related activities (meetings, etc.)  Unwanted physical contact, physical abuse or threats of abuse to an individual or an individual’s property (defacing or marking up property) If you observe or experience workplace bullying, report it immediately to your supervisor, Human Resources, or any member of management.
  • 32. Thank you! What did you learn? What will you do differently?
  • 33. The Lindenberger Group www.lindenbergergroup.com info@lindenbergergroup.com 609.730.1049 SPONSORED BY www.careerminds.com Affordable, virtual outplacement services.