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[object Object],For Audio Call: 1-408-792-6300 Event Number: 665 257 208 Presented By: Lisa Witter, Fenton Communications, Morra Aarons-Mele, Women Online,  and Michelle Coyle, Care2 February 25, 2010
Using WebEx ,[object Object],[object Object],[object Object],[object Object],For Audio: 1-408-792-6300 Event Number: 665 257 208
This Webinar is being Recorded ,[object Object],[object Object],[object Object],For Audio: 1-408-792-6300 Event Number: 665 257 208
For Audio: 1-408-792-6300 Event Number: 665 257 208 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],What is Care2?   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Lisa Witter Fenton Communications For Audio: 1-408-792-6300 Event Number: 665 257 208
Me
Women  are the market for  changing the world Vote Volunteer Give Connect
Understanding  The She Spot
Mars vs. Venus ,[object Object],[object Object],[object Object]
Mars MEN “ Survival of the fittest” Rights Morality is: Self-oriented pecking order Self-oriented: “me” Power is: Domination and aggression   Person I’d most like to be: Practical, assertive, competitive   Life is: “ a contest to preserve independence and avoid failure”
Venus WOMEN “ It takes a village” Responsibility Morality is: Taking care of others, Harmonious coop People-oriented: “we” Power is: Force that creates relationships Person I’d most like to be: Loving, generous, sympathetic Life is: “ a community, a struggle to preserve intimacy and avoid isolation”
Activating The She Spot
What Women Want: 4C’s ,[object Object],[object Object],[object Object],[object Object]
Care ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Control ,[object Object],[object Object],[object Object],[object Object]
 
Cultivate ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Connect ,[object Object],[object Object],[object Object],[object Object]
Get Men Too ,[object Object],[object Object],[object Object]
Not All Women Are Alike
Lifecycle Marketing
Single Women ,[object Object],[object Object],[object Object],[object Object]
Mothers ,[object Object],[object Object],[object Object],[object Object],[object Object]
Boomer Women ,[object Object],[object Object],[object Object],[object Object]
Women of Color ,[object Object],[object Object],[object Object],[object Object],[object Object]
Women of Color Latina:  3.5 times more likely to respond to a direct mail solicitation than other ethnic groups Asian American:  70 percent are online daily and make purchases online more than any other ethnic group African American:  1 in 4 belong to a church ad more likely to notice outdoor advertising
Where to Activate The She Spot
News Media ,[object Object],[object Object],[object Object],[object Object]
Online There is no gender gap in the use of the technology. Women are emailing and surfing the web as much as men. We’re not being left behind. The connected age is the age for women in social change. It levels the playing field for us to have an enormous impact on what issues are talked about. Mobile games Videos  Social Networking  Blogging
Morra Aarons-Mele,  Women Online For Audio: 1-408-792-6300 Event Number: 665 257 208
Adapted from Forrester, The Groundswell, 2008
Look at Facebook Stats ,[object Object],[object Object],Retail Advertising & Marketing Association survey 2009
Six tenets (apologies to Scoble/Israel) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],We the Media, Naked Conversations
The role of experts and information gatekeepers such as teachers and doctors is radically altered ….as empowered amateurs and dissidents find new ways to raise their voices and challenge authority. Some 35% of American adult internet users and 57% of teenage internet  users have made a creative contribution to the online commons.  Lee Rainie, Pew Internet Project, 2006
“ I want them to talk about X, but they want to talk about Y.” “ I want them to talk about X, but they want to talk about Y.”
Listen and Ask ,[object Object],[object Object],MarketingSherpa and Survey Sampling in December 2009
Title Here ,[object Object],[object Object],[object Object],For Audio: 1-408-792-6300 Event Number: 665 257 208 http://latimesblogs.latimes.com/technology/2010/01/women-mock-the-ipad-calling-it-itampon.html
Even with the best intentions… ,[object Object],[object Object]
WHO are your women? ,[object Object]
http://nancyfriedman.typepad.com/away_with_words/
And, who do they hang out with online?
 
Using the Web and Social Media for Advocacy: Nuts, Bolts, and Strategies for Success For Audio: 1-408-792-6300 Event Number: 661 095 859
“ What color is yours?” http://mashable.com/2010/01/07/bra-color-facebook-status/ ;  http://www.wildapricot.com/blogs/newsblog/archive/2010/01/08/facebook-bra-color-meme-so-did-it-work.aspx ; http://blog.washingtonpost.com/story-lab/2010/01/the_facebook_bra_color_story.html “ We think it’s terrific,” said Andrea Rader, a spokesman for Susan G. Komen For the Cure, an organization that raises funds for breast cancer research. “It’s a terrific example of how little things get started on the Internet and go a long way to raise cancer awareness.” The Facebook fan base for  Susan G. Komen For the Cure “exploded” from 135 to 135,000 “ The American Cancer Society, likewise, saw a bump in interest about breast cancer, but was slightly more defensive about the bra color postings. "We are not behind it," said spokesperson Andrew Becker. "And the reason I say that up front is that there was a news outlet in India that was saying we had something to do with it."
Action vs. Awareness ,[object Object]
Using the Web and Social Media for Advocacy: Nuts, Bolts, and Strategies for Success For Audio: 1-408-792-6300 Event Number: 661 095 859  What Should Komen and ACS have done? What would your organization have done?
Using the Web and Social Media for Advocacy: Nuts, Bolts, and Strategies for Success For Audio: 1-408-792-6300 Event Number: 661 095 859
http://momsrising.posterous.com/
http://momsrising.posterous.com/
 
www.wearewomenonline.com [email_address]

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Best Practices in Marketing to Women

  • 1.
  • 2.
  • 3.
  • 4.
  • 5. Lisa Witter Fenton Communications For Audio: 1-408-792-6300 Event Number: 665 257 208
  • 6. Me
  • 7.
  • 8. Women are the market for changing the world Vote Volunteer Give Connect
  • 9.
  • 10. Understanding The She Spot
  • 11.
  • 12. Mars MEN “ Survival of the fittest” Rights Morality is: Self-oriented pecking order Self-oriented: “me” Power is: Domination and aggression Person I’d most like to be: Practical, assertive, competitive Life is: “ a contest to preserve independence and avoid failure”
  • 13. Venus WOMEN “ It takes a village” Responsibility Morality is: Taking care of others, Harmonious coop People-oriented: “we” Power is: Force that creates relationships Person I’d most like to be: Loving, generous, sympathetic Life is: “ a community, a struggle to preserve intimacy and avoid isolation”
  • 15.
  • 16.
  • 17.  
  • 18.
  • 19.  
  • 20.
  • 21.
  • 22.
  • 23. Not All Women Are Alike
  • 25.
  • 26.
  • 27.
  • 28.
  • 29. Women of Color Latina: 3.5 times more likely to respond to a direct mail solicitation than other ethnic groups Asian American: 70 percent are online daily and make purchases online more than any other ethnic group African American: 1 in 4 belong to a church ad more likely to notice outdoor advertising
  • 30. Where to Activate The She Spot
  • 31.
  • 32. Online There is no gender gap in the use of the technology. Women are emailing and surfing the web as much as men. We’re not being left behind. The connected age is the age for women in social change. It levels the playing field for us to have an enormous impact on what issues are talked about. Mobile games Videos Social Networking Blogging
  • 33. Morra Aarons-Mele, Women Online For Audio: 1-408-792-6300 Event Number: 665 257 208
  • 34. Adapted from Forrester, The Groundswell, 2008
  • 35.
  • 36.
  • 37. The role of experts and information gatekeepers such as teachers and doctors is radically altered ….as empowered amateurs and dissidents find new ways to raise their voices and challenge authority. Some 35% of American adult internet users and 57% of teenage internet users have made a creative contribution to the online commons. Lee Rainie, Pew Internet Project, 2006
  • 38. “ I want them to talk about X, but they want to talk about Y.” “ I want them to talk about X, but they want to talk about Y.”
  • 39.
  • 40.
  • 41.
  • 42.
  • 44. And, who do they hang out with online?
  • 45.  
  • 46. Using the Web and Social Media for Advocacy: Nuts, Bolts, and Strategies for Success For Audio: 1-408-792-6300 Event Number: 661 095 859
  • 47. “ What color is yours?” http://mashable.com/2010/01/07/bra-color-facebook-status/ ; http://www.wildapricot.com/blogs/newsblog/archive/2010/01/08/facebook-bra-color-meme-so-did-it-work.aspx ; http://blog.washingtonpost.com/story-lab/2010/01/the_facebook_bra_color_story.html “ We think it’s terrific,” said Andrea Rader, a spokesman for Susan G. Komen For the Cure, an organization that raises funds for breast cancer research. “It’s a terrific example of how little things get started on the Internet and go a long way to raise cancer awareness.” The Facebook fan base for Susan G. Komen For the Cure “exploded” from 135 to 135,000 “ The American Cancer Society, likewise, saw a bump in interest about breast cancer, but was slightly more defensive about the bra color postings. "We are not behind it," said spokesperson Andrew Becker. "And the reason I say that up front is that there was a news outlet in India that was saying we had something to do with it."
  • 48.
  • 49. Using the Web and Social Media for Advocacy: Nuts, Bolts, and Strategies for Success For Audio: 1-408-792-6300 Event Number: 661 095 859 What Should Komen and ACS have done? What would your organization have done?
  • 50. Using the Web and Social Media for Advocacy: Nuts, Bolts, and Strategies for Success For Audio: 1-408-792-6300 Event Number: 661 095 859
  • 53.  

Hinweis der Redaktion

  1. A little about me… Accidnetial communicator… decided I wanted to be a super hero F word… why… Watch out for the F-word
  2. 1. 1960 Women have decided the elections –”It’s the Gender Gap stupid” 2. Women Pay it Forward – Women are twice as likely as male customers to make referrals (20 years ago 70 percent of word of mouth was important now it’s 92 percent) 3. 1/3 of women volunteer vs. ¼ of men 4. Women control of ½ the wealth in America 60% social investors, not fully tapped. Women give to twice as many organizations as men – they are also more likely to give to social change than men (men tend to give more to institutions/alma maters)
  3. “ 24 month estrogen bath” – boys get an extra shot of puberty Female Brain – Oxytocin “bonding hormone” (gossip)
  4. CARE: Must connect to her deep empathy by story telling, authenticity, giving her something that will have impact CONNECT: to your organization and another – this is how they are best activated to social change CONTROL: “Sky is Falling” vs. “I think I can” – run campaigns that are aspirational – speak to her life situation/needs/make it easy for her CULTIVATE: Fundraiser – women do take longer but when they are on board they are very loyal, word of mouth (commitment phobic – do more due dilligence)
  5. CARE: Must connect to her deep empathy by story telling, authenticity, giving her something that will have impact CONNECT: to your organization and another – this is how they are best activated to social change CONTROL: “Sky is Falling” vs. “I think I can” – run campaigns that are aspirational – speak to her life situation/needs/make it easy for her CULTIVATE: Fundraiser – women do take longer but when they are on board they are very loyal, word of mouth (commitment phobic – do more due dilligence)
  6. Even if people aren’t creating, they are probably consuming
  7. Don’t forget- it’s Social media, shared media, we the media
  8. And this means; new institutions are needed, new technologies, new IP and legal protocols, and new listening methods And this is the workforce, and it’s not only millenials.
  9. And because it’s about us
  10. But I’m going to say that when it comes to marketing to women online, especially vocal ones who are influential in social media…Add LISTENING It doesn’t matter how good a marketer you are, if you don’t listen
  11. A friend of mine, a prominent blogger, showed me a pitch she got sent by a great non-prtofit. They were having fancy events all over DC and NY. They asked her to host a button and have a house party Sometimes I think they just tick a box: social media outreach
  12. Women are not monolithic. We are all different and we all care about different things. As a marketer, it is your job to know who YOUR women are. What do they like? What drives them crazy? I came across this blog and I loved it and it made me think about things in a different way. Now, I want to hang out with her, virtually.
  13. And, what do they want to get done? What will reach them? Every Valentine’s WBUR’s roses campaign OFF tweeting me when I was writing about new mom stuff- made a friend for life
  14. Gretchen Rubin does an amazing job and I recommend her as a case study
  15. The curious case of MomsRising: Love the personality and certainly the issues hit me where it matters MomsRisings do a great job connecting issues and your life Sometimes though I feel like they aren’t focused. I see them more as news summaries than action alerts.
  16. Pay Equity appeal But then: why am I giving 7.77
  17. MR doesn’t segment their emails- everyone gets everything They do segment state wide