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                            10
CAMDEN TOWN UNLIMITED BID REVIEW
            FIVE YEARS OF DELIVERY
Camden Town Unlimited: Five years of delivery
Crime down by 27%
£3 million invested in the public realm
10,000 local employees and residents using Wedge Cards and over 100 local businesses offering deals
Internationally recognised Pop up shop campaign
28 Additional uniformed officers dedicated to the BID area
£144,000 of European funding secured to deliver free environmental services to businesses
6,880 additional hours of policing
£150,000 invested in award winning international marketing campaign
London’s first 24 Hour Commercial Pop up space
1:4 return on BID Levy Investment
Leadership team report
This is the final year of our BID term. In April 2006, when we began our work, drug dealers were rife on the streets of Camden Town, the pavements were narrow
and overcrowded, and our biggest employers, the creative media companies, were dis-enfranchised and looking to vacate the area.

Against this background, we can be justly proud of the major improvements we have achieved. The newly widened and nicely landscaped streets are free of drug
dealers, major employers are reporting higher satisfaction levels amongst their staff and Camden Town is one of the most desirable business locations in London
once again. What’s more we have done this in a climate of cost cutting, including implementing our own efficiency measures such as freezing levy and staff pay over
the past few years to ensure that our levy structure remains fair and transparent.

CTU has championed the voice of business and delivered this updated Vision of Camden Town as an innovative and vibrant business district to policy makers and
media opinion formers alike. In delivering this message, CTU have re-established Camden Town as a vital driver of London’s economy and therefore firmly back at
centre stage to political and policy making decisions. CTU have then been in a position to influence major regional policy and funding decisions, such as Crossrail and
the Mayors Economic Development Strategy and ensure a better deal for our members and Camden Town as a whole.

Looking to the future – the BID renewal

Camden Town Unlimited has delivered significant improvements over the past four years, but we believe there is still much to do. We have launched a major
consultation and look forward to meeting you ahead of our renewal campaign to ensure we continue to deliver the projects that most matter to you. In this review
we discuss initial ideas on what we would look to deliver in the next term, and we want your feedback – after all this is your business.




Simon Pitkeathley    Chris Shaw            Alex Proud           Richard Terry
Chief Executive      Chair                 Vice Chair           Vice Chair

                                                                                                                                                                          1
We want to put business
at centre stage to drive
regeneration
Camden Town Unlimited were appointed in              careful stewardship, remain a safe, secure               eye-catching and innovative business
2006 with an overwhelming priority to reduce
drug crime and anti-social behavior.
                                                     and vital destination in the future.                     offer will attract footfall and like-minded
                                                                                                              companies that will strengthen the
                                                                                                                                                             • A safe, clean and
We believe, like any good business, it is vital to
                                                     We want to build on Camden Town’s
                                                     reputation as a centre for the creative
                                                                                                              business offer and make it an international      pedestrian friendly
develop a growth strategy that isn’t dependant       industries, world class nightlife and new
                                                                                                              destination for arts, design, fashion, music     commercial district
                                                                                                              and media.
on single issues or single projects. Camden          fashion. We believe that providing a unique,
Town Unlimited has consistently gone beyond                                                                                                                  • A sustainable High
treating the symptoms and has strived to                                                                                                                       Street environment
articulate a long term, sustainable Vision which
builds from the bottom up. It is not enough
                                                              Short                   Medium                      Long                                         that excites and
tackle crime with a strategy limited to only                                                                                           Reputation              delights, and is the
increasing resources – we need a holistic
approach which ensures the problem won’t
                                                                                                                                                               location of choice for
return if resources are withdrawn.                                                                                                                             innovative and inspiring
                                                                                                     Independent and creative business centre
Therefore, we developed a step change                                                                                                                          businesses
approach, which not only delivered an                                              Streetscape improvements
immediate reduction in crime but has put in                                                                                                                  • Establish Camden
place a series of vital support strategies, such                 Tackling crime, anti social behaviour and drugs                                               Town at the heart
as improving the public realm and attracting
a broader customer base to the area that will
                                                                                                                                                               of London’s creative
ensure Camden Town will, with continued              Our strategy - delivering long term, sustainable change for Camden Town                                   industries community


2
Our Vision for Britannia Junction, a new public space at the heart of Camden Town




                                                                                    3
The
                                                                            Roundhouse
                                                                                                                                                                        Opportunity Gateway
                                                                                                                                                                          to North London

                                                                                                       APTN         Markets
                                                                                                                                             MTV

                                                                                                                               CBS Outdoor
                                                                                                                     H Bauer                       Camden
                                                                                                                                                    Town
                                                                                                                                        Markets                Getty
                                                                                                                                                               Images

                                                                                                                                             Sheppard
                                                                                                                                             Robson                 Major PR &
                                                                                                                                                                    Digital Media Hub

                                                                                                                                York & Albany              CAMDEN TOWN
                                                                                                                                                             UNLIMITED
                                                                                                                                                            BID DISTRICT
                                                                                                                                                                               French
                                                                                                                                                        ARUP

                                                                            OPPORTUNITY
                                                                                                                                                                               Connection,
                                                                                                                                                                               Hugo Boss

                                                                             Kings Cross Central                                                        New Art
                                                                             • £2 billion investment – how do we make                                   Gallery

Camden Town is a major hub for creative industries in London, with             sure Camden Town has integrated links with                                      REVLON, Y&R / RKCR,
                                                                               Kings Cross                                                                              EMAP, ASOS
over 5,000 (25%) of its workforce is employed in this field,                 • £4.9 million sq ft of office space
including MTV, EMAP, ASOS, RKCR and Getty Images.                            • 500,000 sq ft of retail space
Camden Town provides London with a cultural and creative sector like         • 2,000 new homes and apartments

no other. We want this quarter in partnership with Kings Cross and           • 25 acres of open space

Euston, and for NW1 to become the postcode of choice for creative
businesses, a label that represents innovation, winning new contracts and
high-quality employees alike. This will drive footfall, new customers and            OPPORTUNITY                                                                                Euston
higher average spend customer profile to the area – good news for us all.               Euston
                                                                                        • £1 billion development currently on hold –
                                                                                          how do we make sure Camden Town benefits?




                                                                                                                                          Opportunity
                                                                                                                                         Good Access to
                                                                                                                                         Central London




4
OPPORTUNITY
                                     • Using property to drive long term change
                                     • Camden High Street South = 4 times less
                                                                                           • Delivering Camden          • Increased profile of the   • Major progress on
                                       expensive than prime space in Kings Cross             Town First...                large number of cultural     cutting crime and the
  20 minute walk
  along the canal
                                     • Lots of vacant/derelict units                                                      institutions and major       perception of crime
                                     • Potential for use of space in new, innovative way   • £3 million                   creative design/media
                                       to stimulate footfall
                                                                                             invested to date                                        • An additional 28
                                                                                                                          sector presence              uniformed officers
              London                                                                       • High Street North –        • Increased profile of         dedicated to the BID
             University
              of Arts                                                                        Completed May 2010           proximity of major           district until 2011
                                                                                                                          international transport    • Over 50 Members on
                                                                                           • Funding secured for
           Kings Cross                                                                                                    connections at St            CBAC Radio Scheme
10 minute walk to
                                                                                             Britannia Junction;          Pancras
 Champagne Bar                                                                               implementation                                          • 65 ASBO’s served
                                                                                                                        • Encouraged creative          on drug dealers over
                                                                                             scheduled September          entrepreneurship and
                                                                                             2011                                                      BID term
                                                                                                                          attracted high quality
                                              Kings                                                                       new businesses             • 76% of businesses
                                                                                           • Cobden Junction –
                                              Place                                                                                                    reported that crime
                      The German                                                             Detailed design work       • Delivered an innovative      had significantly reduced
   UK Centre for
                      Gymnasium
                                                                                             ongoing with TFL             new pop up shop              during the BID term
 Medical Research &
    Innovation                                                                               and LB Camden                programme, showcasing
                                                                                                                          30 groundbreaking
                                                                                           • High Street South –          new shows
     The British                                                                             Design phase completed     • Delivered Collective,
        Library
                              OPPORTUNITY                                                  • £2 million invested in       a major new spaces
                                   Partnerships
                                                                                             Chalk Farm Road              to host international
                                   • Building relationships between the major creative/
                                     commercial partners in the area
                                                                                                                          launches and creative
                                   • Creating new business opportunities by working        • Legible London – funding     shows
                                     together and increasing b2b activity                    agreed to extend the
                                   • Establishing a commitment to Camden Town from
                                     creative start ups                                      innovative West End
Wellcome                                                                                     signage scheme to
Collection
                                                                                             Camden Town
                                                                                                                                                                                   5
Since our inception, reducing
crime and anti social behaviour
has been our core objective
Whether it’s your staff feeling safe on their journey    A long term, sustainable strategy
to work, preventing theft from your business, or
                                                         It is essential that Camden Town persists           improvement strategies, such as a better
attracting new visitors, keeping crime and the
                                                         in keeping crime at bay. CTU will continue          quality public realm and diverse business mix
perception of crime down is essential.
                                                         to lobby to ensure our dedicated policing           means Camden Town can sustain a crime free
From funding over 1000 security patrol hours,            team remains in place until our long term           environment without these resources.
lobbying for extra policing and facilitating a growing
radio link scheme, our projects have been a major
factor in reducing crime by a year on year average
of almost 30%. Working in partnership with the Met                Short                   Medium                      Long
Police and London Borough of Camden, we have
strived to step up police presence in Camden Town,                                                                                        Reputation
which now has a dedicated additional team of 18
PCSO’s and 10 PC’s.                                                                                                                                     re
CTU have helped foster a dialogue between                                                                Independent and creative business centre
residents and the night-time economy to reduce
crime and anti-social behavior from major venues.,                                     Streetscape improvements
including Koko, Proud Camden, the Electric Ballroom
and The Ice Wharf.                                                   Tackling crime, anti social behaviour and drugs


                                                         Our strategy - delivering long term, sustainable change for Camden Town                             LB Camden, the Met Police and CTU working in partnership
                                                                                                                                                                          have transformed Inverness St in recent years



6
WE SAID / WE DID                                        CTU delivers. Below are the commitments we outlined under Cut Crime in our BID proposal in 2006, and
                                                        the projects we have delivered to make Camden Town a safer and more profitable location for your business.


We will We Did                                          We will              We Did                           We will       We Did                                    We will We Did
increase - Directly paid for over 1000                  establish            Camden Town Unlimited
                                                                             provides three services
                                                                                                              increase the - Appointed a dedicated
                                                                                                                              Radio Link manager in
                                                                                                                                                                      initiate  65 ASBO’s have
                                                                                                                                                                                been served on
           hours of security patrolling,
security   and secured another 6880                     an anti-             - One stop shop for any          effectiveness Camden Town (theinonly                    an ASBO drug dealers in
                                                                                                                              dedicated service the                             Camden Town
presence additonal hours from LBC/
           Met Police                                   social                 anti-social behavior/
                                                                               street issues –
                                                                                                              of the          Borough)                                project
on the   - Secured over £2 million                      behavior               020 7380 8260                  Business      - Increased effective                     targeting
                                                                                                                              membership by 50% and
streets    investment in additional
           policing resources
                                                        hotline              - CBAC radio link,
                                                                                                              Radio Link      in partnership with the                 drug
                                                                               connecting business
                     - Secured an additional 28                                direct to CCTV and on-
                                                                                                                                      Met Police                      dealers
                       uniformed officers dedicated                            duty PCSO/wardens                                    - Developed the adopt-a-
                       to Camden Town                                                                                                 shop scheme, assigning
                                                                             - Work with the Met
                                                                                                                                      a local PCSO to each
                                                                               Police to publicise Safer
                                                                               Neighbourhood                                          participating retailer
                                                                               direct line




‘We have significantly                                       Adding value – going
increased police presence,                                   further for Camden Town
and as a result, people feel                                 CTU are active members of CTOG, the local crime prevention
                                                             partnership which has managed a £150,000 budget delivering
safer. Without the continuous                                number of local initiatives related to begging, on street alcohol

support of CTU, this                                         abuse, fly posting and other anti-social behavior. Representing
                                                             the business community in Camden Town, CTU provide a
transformation would not                                     united and effective voice.
 have been possible’                                         Camden Town Unlimited also has a seat on the Local Strategic
Chief Superintendent Dominic Clout, Borough Commander        Partnership, a high level group of key stakeholders and
                                                             partners controlling a budget to deliver Boroughwide change.
                                                             CTU have used this position to ensure Camden Town remains
                                                             one of the boroughs key indicators focusing attention and                          The former Leader of the Council, Keith Moffitt, and former Borough
                                                             advocating additional resources for Camden Town.                                Commander, Mark Heath, launch Camden Towns new Police force in 2008

2                                                                                                                                                                                                                7
Camden Town First is crucial
to delivering sustainable and
long term change
The largest and most significant project that we       Since the strategy was launched in September 2007,             High Street North, secured funding
have delivered to date is Camden Town First – a £10    a design partnership including CTU, TfL and LB                 commitments on a second and
million streetscape strategy that boldly outlines a    Camden have completed detailed design work on                  entered into detailed discussions on
series of public realm projects that will transform    four of the five projects, consulted on and delivered          a third.
our commercial environment. By creating a package
of improvements that can be phased, leading to
                                                                Short                   Medium                      Long
incremental improvement, we have achieved much
of the programme and have a blueprint for the next                                                                                      Reputation
BID term.

This is the second step in our long term
regeneration strategy. We believe that significantly
                                                                                                       Independent and creative business centre
upgrading the physical environment will support
the work of our crime reduction partnership by
                                                                                     Streetscape improvements
preventing opportunities for criminal activity to
return, and in addition attract high quality
                                                                   Tackling crime, anti social behaviour and drugs
businesses to the area.

                                                       Our strategy - delivering long term, sustainable change for Camden Town                               Simon Pitkeathley, CTU Chief Executive, & Councillor
                                                                                                                                                              Chris Knight lay paving slabs for High Street North -
                                                                                                                                                                  Phase 1 of our £10 million public realm strategy




8
WE SAID / WE DID                                                 CTU delivers. Below are the commitments we outlined under Clean & Green in our BID proposal in 2006, and
                                                                 the projects we have delivered to make Camden Town a more attractive and pedestrian friendly environment.


We will                             We Did                            We will                            We Did                                    We will                       We Did
improve the                         - A comprehensive
                                      £10million public realm
                                                                      facilitate the                     - We lobbied extensively for a
                                                                                                           Compulsory Purchase Order
                                                                                                                                                   deliver                       - In partnership with LB Camden,
                                                                                                                                                                                   we have cleaned a 3756 pieces
quality of the                        renewal programme               redevelopment                        for the burnt out buildings at          immediate                       of graffiti from sites in Camden
                                      agreed with key partners                                             Mornington Crescent, a process
streetscape                         - Over £3 million invested
                                                                      of vacant                            which is now underway                   cleansing                       Town. We guarantee to remove
                                                                                                                                                                                   all reported serious incidents of
                                      in the projects to date         and derelict                       - Our programme of Pop up                 solutions                       graffiti within 24 hours, and all
                                                                                                                                                                                   other incidents within 7 days
                                    - Over 60m of railings            buildings                            shops has vastly improved the
                                                                                                           appearance of the High Street,
                                                                                                                                                   and remove
                                      and unnecessary street
                                      clutter removed from                                                 with vacant premises being              graffiti
                                      the streets                                                          transformed into hotbeds
                                                                                                           of creativity




‘Camden Town                                       Added value – going
Unlimited has                                      beyond our BID Proposal
overseen a major                                   - Updating Camden Lock Bridge

upgrade of the quality                             The famous Camden Lock mural, across the railway bridge, is
                                                   one of the most photographed images in London but was in a
                                                                                                                        - Smart Green Business
                                                                                                                        A range of free support will be available to SMEs
of the High Street,                                serious state of disrepair. Not only did CTU secure £50,000          within the BID area from July 2010 to improve

which have had a                                   from L’Oreal to re-paint the mural, but also commissioned a          environmental performance and reduce costs.
                                                   new bold image for the reverse to represent the presence of          The services include environmental audits and
 huge impact on how                                a major design/media business cluster around the Lock.               advice, resource efficiency clubs, recycling and waste
our clients and staff                              - Supporting major infrastructure projects
                                                                                                                        collection services and more.

view the area’                                     and planning applications.                                           - Recycling
                                                   Since 2006 CTU has responded to 59 planning applications, 22         In September 2009 we investigated the feasibility of
Justin Smith, Conran Design Group
                                                   license applications and 15 major consultations on behalf of         setting up a collective recycling scheme in Camden
                                                   Camden Town Unlimited, and supported a number of schemes             Town. Using the funding secured from the European
                                                   at Planning Committee.                                               Regional Development Fund, we hope to roll out
                                                                                                                        the scheme within this year.                                   Completing work on High Street North


2                                                                                                                                                                                                                        9
Camden Town is the most
vibrant, eclectic and creative
district in London                                   Preparing for 2012
The traditional heartland of new music, fashion      The upcoming 2012 Olympics and subsequent
and design, we aim to maintain Camden Town’s         legacy will bring both opportunities and challenges
reputation as the most distinctive area of London    for Camden Town. When people come to Camden,
and worldwide visitor destination.                   they want something fresh and unique. We cannot
                                                     stand still in what we are offering, and must continue
Camden Town Unlimited’s promotion strategy has
                                                     to develop our creative offer and celebrate the
three elements:
                                                     distinctiveness of Camden Town.
- Support & develop the world renowned
                                                                                                                                         Signing up wedge card holders at MTV and Sophie Ellis Bexter &
  new music scene
                                                     ‘For me Wedge is about                                                                       Richard Jones relaunch Sodastream in our pop up shop
- Re-engage new audiences by promoting the
  cultural ‘hidden gems’ alongside the more famous    bringing the community
                                                                                                              Short             Medium                       Long
  attractions                                        together. Wedge has
- Creating a year long programme of activity that
                                                     changed the community                                                                                                         Reputation
  generates ongoing positive press coverage and
  word of mouth amongst key influencer groups        on this street and
We have delivered an unprecedented £350,000           has pulled everyone                                                                Independent & creative business centre
investment programme, delivering two major
international marketing campaigns in partnership
                                                     together’
                                                     Jon Moran, The Spreadeagle                                               Streetscape improvements
with Visit London, Time Out and the Guardian,
supported six festivals generating international
press coverage and hosted over 25 press trips,                                                                  Tackling crime, anti social behaviour and drugs
re-framing the press perception of Camden Town
amongst key influencers.                                                                                                         Our strategy - delivering long term, sustainable change for Camden Town




10
WE SAID / WE DID                             CTU delivers. Below are the commitments we outlined under Celebrate & Promote in our BID proposal in 2006, and the projects
                                             we have delivered to ensure Camden Town remains one of London’s top visitor destinations, attracting over 6000 people an hour.


We will re-launch            We Did                                                            We will provide                           We Did
the Camden                   - We continue to support a series of events and festivals
                              celebrating Camden Town, including The Camden Crawl,
                                                                                               a local business                          - We match-funded the Time Out/Visit London Guide to Camden
                                                                                                                                          Town, a comprehensive international marketing campaign that
Re-Mix Festival,              one of the biggest music festivals in London, which              directory                                  distributed 500,000 copies of our guide across the UK and US with
promote the                   draws in crowds of over 15,000 visitors each year                                                           key media partners the Guardian and Time Out

Camden Fashion               – We also supported The Camden Fashion Show, Camden                                                         - We introduced the Camden Town Wedge Card, an online directory
                              Happening and delivered a Pop up shop scheme which                                                          of over 100 businesses advertising special offers to over 10,000
Show and provide              showcased 30 art shows and events, ensuring a year                                                          local wedge card holders (and over 100,000 across London)
local events                  round programme of high profile events




‘Local employees             Added value – going
and residents are            beyond our BID Proposal
our core customer            The Camden Market fire
                             Camden Town Unlimited led the PR and
                                                                                    Camden Town Wedge Card – making lunchtime
                                                                                    more interesting
 base and Wedge              marketing response to the Camden Canal
                                                                                    We introduced our hugely popular Wedge
Card is the ideal            Market fire in February 2008. Interviewed on
                                                                                    Card scheme to advertise locally exclusive
                             several major international broadcasters, CTU
way of attract               successfully managed the immediate media
                                                                                    offers and discounts in our best retailers, bars
                                                                                    and restaurants. Over 10,000 cards have been
 new regulars with           response to reassure local and international
                                                                                    distributed, and cardholders are updated with
                             visitors that Camden Town remained open and
exclusive offers –           the majority of the market retail areas were
                                                                                    new weekly offers by our e-newsletter and
                                                                                    online updates. CTU have further supported
we are delighted!’           unaffected, ensuring other retailers were not
                                                                                    participating retailers with targeted publications
Jeremy Ledlin, The Monarch   affected by a drop in footfall. Furthermore,
                                                                                    such as The Christmas Big Book of Wedge,
                             CTU led the award winning ‘Turning London
                                                                                    distributed to all major offices and residents
                             On’ campaign, which increased average spend,
                                                                                    in the area.
                             attracted an additional 110,000 visitors and                                                                 Our Chair Christopher Shaw & Will Fulford meet Nicky Gavron, the former
                             generated 31 positive international press stories                                                                        deputy Mayor of London to discuss the fire recovery package


                                                                                                                                                                                                              11
Using our empty spaces as an
opportunity to diversify business
activity and generate footfall and
press during the recession
As part of a package of initiatives to battle the           Branded by local design practice and CTU Members,          perception of Camden Town, and bringing new
recession, we worked with local landlords to make           Conran Design Group, the shops have also been              customers and investment to the High Street and
use of their empty retail space, whilst also providing      occupied by CTU members RKCR and Dexter                    generating a real identity change for the area.
a platform for creativity on the High Street.               Moren Associates, who used the space to provide
                                                                                                                       We welcome applications to use the space from
                                                            free support to local businesses.
Our first Pop up opened in June 2009, and since                                                                        any of our BID members to use the space. If you’d
the initial launch, all three shops have been filled        Initially developed as a project to drive footfall to      like to get involved please call 020 7380 8260.
with art, high fashion and design from some of              the high street during the recession, the potential
the UK’s most exciting creative talent. In total, the       for this project to revitalize the high street is
shops have hosted over 30 exhibitions, including            enormous. The press coverage generated from
environmental and graduate fashion brands, art              this scheme has completely changed the media
collectives and high profile PR launches.




                   RKCR, a CTU member, launched the first              Worn With Love - a new boutique fashion label                                             Botox 69 - Over 1000 visitors over three weeks
                                  High Street ad agency

12
‘The pop up shop was             30 unique exhibitions/retail events to the area
a fantastic opportunity          50 international media articles
to deliver an innovative,
                                 Provided a showcase for the creative talents of over
 high profile campaign
                                 75 creative young people in Camden Town
with international
                                 £30,000 investment from public and private sector
 reach for our agency
whilst also re-engaging          International expressions of interest
 our team with the
 local area, and we
 couldn’t have achieved
 it without CTU’
Matt Steward, RKCR (Y&R group)




                                                                                                               Who’s Jack, one of London’s hottest online
                                                                                                               magazines, hosted a collaborative show with
                                             The award winning Dexter Moren Associates, a CTU member,          the best of London’s photographers and
                                                        launched London’s first architectural drop in clinic   graphic designers
2                                                                                                                                                            13
We want to make Camden Town the most                    ‘Collective’, at 37 Camden High Street is an
business friendly location in London, attracting the    innovative new office concept, developed from
top entrepreneurs, most innovative new creative         a design partnership including CTU, Dexter
businesses, hottest promoters, groundbreaking           Moren Associates, Conran Design Group and LB
designers and talented artists to set up in the area.   Camden delivering high quality design space for new
                                                        companies and individuals working in the creative
We believe delivering a diverse and vital business
                                                        industries, and re-affirming London’s reputation as
mix is the next step to embed the long term social
                                                        one of the most dynamic creative business capitals.
and economic benefits we have delivered through
                                                        With flexibility at its core, the space functions as
our crime and public realm projects.
                                                        a dynamic open-plan office during the day and
In order to attract the top talent, CTU are             private venue hire at night to be used for launches,
identifying all the barriers to entry for these         exhibitions and other outlets.
businesses and delivering showcase projects
                                                        These small businesses are the MTVs, Y&Rs and
which positively promotes business and business
                                                        ASOS’ of the future and we want them to grow
orientated property developments.                                                                              Business tenants use Collective during London
                                                        up connected with Camden Town.                               Festival of Architecture 2010 installation




16
‘As a startup company,
Collective has                      ‘The opening of Collective is
                                    another step towards equipping
 provided us with a                 Camden Town with the space it
fantastic opportunity                needs to establish itself as the
                                    creative district of choice’
and made us look at                 Councillor Keith Moffit, Former Leader, London Borough of Camden



Camden in a new way.
There is a real creative
 buzz about the space
and surrounding area’
Louise Naunton Morgan, Hato Press




                                      Our new Pop up space: Collective. A new 24 hour commercial space,
                                      part business incubator, part gallery, it has added a focal point for the
                                                                 creative industries on Camden High Street


2                                                                                                                 17
Keeping Camden Town open
London Underground are delivering a major tube upgrade     We immediately notified all our members and initiated
programme, increasing speed and capacity by up to 20%      a far reaching lobbying campaign, retaining PR & Public
ahead of the Olympics. Whilst we support the need for an   Affairs consultants and engaging with key players including
improved service of the northern line, we are determined   London Underground, Transport for London, the Mayor’s
that any upgrade and infrastructure works will not come    office, Department for Transport and Tube Lines, the
at the expense of the business community.                  PPP company responsible for delivering the upgrade. As a
                                                           result of this campaign, we entered into detailed dialogue
The initial programme proposed 33 consecutive full line
                                                           with Tube Lines Chief Executive and were very close to
closures and 16 months of early weekday closures (last
                                                           agreeing a much reduced closure programme of around
trains south running at approx 10.30pm). The impact of
                                                           12 non consecutive weekend closures.
this closure programme would be devastating, especially
on the retail and late night economy.


18
‘The original tube                    The Mayor has since announced that Tube Lines will be       It is important to understand that aside from CTU and
                                      brought into public ownership and the upgrade work will     London First, no other business organizations appear
closure programme                     be carried out by London Underground. As a result, the      to have succeeded in making Tube Lines and London
                                      final closure programme will be revised again, and may      Underground understand the huge impact of the closure
would have seriously                  well be further affected by public funding cuts. However,   programme on local business.
                                      we can move forward with firm evidence of the viability
                                                                                                  Camden Town Unlimited will continue to fight on your
impacted the pubs,                    of a reduced programme and strong relationships already
                                      established with key individuals who will determine the
                                                                                                  behalf to keep our tube stations open.


 bars and venues that                 length of the programme.



 make Camden Town
special - I lose 25%
of trade when the
tube is closed.
I am delighted CTU
 responded so quickly
to this threat to
our business’
Michael Nicholas, Camden Bars Group




2                                                                                                                                                         19
This information is provided in line with                  Income                                    Total Available

schedule 4:3 of the Business Improvement                   Levy Income
                                                           Voluntary memberships
                                                                                                     £462,845
                                                                                                     £1,600
District regulations (2004)                                Radio Link Income                         £11,500
                                                           Interest Receivable                       £2,000
Total BID levy liability:                    £487,100.25   Other funding                             £64,000
                                                           Roll over                                 £142,000
Concessions:                                 £5,664.01
                                                           Expenditure
BID Collection Rate:                         95%
                                                           Core Costs
Total BID levy received:                     £462,845      Salaries                                   £50,000
                                                           Collection Costs                           £17,000
Direct income received:                      £79,100
                                                           Administration                             £40,000
Allocated project funding carried forward:   £142,000      Legal and accountancy fees                 £5,000
                                                           Tax                                       £1,750
Total available for BID projects:            £683,945      Rent Including service charge/Biz rates    £27,280

Total project funding raised                 £1,925,000    Total Administration                      £141,030




20
Projects                                                             Additional funding secured   Funding secured against projects
                                                               Vision /Economic Stimulus
                                                                    Project costs + ERDF                                 £45,000
                                                                    Wedge - set up                                       £19,000
                                                                    Wedge Christmas                                      £7,000
                                                                    Pop up space - 22 Chalk Farm Road                    £11,000
                                                                    Pop up space - 46 Camden Road                        £6,700     £10,000
                                                                    Pop up space - 73 Parkway                            £17,000
                                                                    Collective                                           £60,700    £20,000
                                                                    Website                                              £22,000

                                                               Total Vision/Economic stimulus                            £188,400

                                                               Cut Crime
                                                               Project costs                                             £28,000                                 £800,000.00
                         7%                                    Business crime manager                                    £30,000
                                                               CBAC                                                      £7,000
           9%                                                  NBIS                                                      £2,500

                                                         34%   Total Cut Crime                                           £67,500

    11%                                                        Clean & Green
                                                               Project costs + ERDF                                      £45,000    £34,000
                                                               ERDF
                                                                    London Remade                                        £10,000
                                                                    Recycling                                            £7,000
     13%                                                       Streetscape Strategy: Britannia Junction/Legible London   £75,000                                 £1,125,000

                                                               Total Clean & Green                                       £137,000

                                   26%                         Celebrate & Promote
                                                               Project costs                                             £29,000
                                                               Camden Crawl                                              £7,500
    Vision/Economic stimulus                 34%               Christmas lights                                          £9,000
    Core Costs                               26%
    Cut Crime                                13%               Total Celebrate & Promote                                 £45,500
    Clean & Green                            11%
    Celebrate & Promote                      9%                Contingency                                               £27,849
    Contingency                              7%

    * Percentage figures based on income not including
      roll over, as this was reported on last year             Total Expenditure                                         £607,279
                                                               Total Funding secured                                                £64,000
                                                               Profit/Loss (to be re-invested next year)                 £76,666
                                                               Total funding secured against projects                                                            £1,925,000


2                                                                                                                                                                                                   21
The BID boundaries focus around the
core business district running between
Chalk Farm Road and Mornington
Crescent tube stations, as well as the
commercial area along Parkway, Kentish
Town Road and Camden Road




22
Street List
Adelaide Road (pt)       Hurdwick Place
Albert Street            Inverness Street
Arlington Road           Jamestown Road
Bayham Place             Juniper Crescent
Bayham Street            Kentish Town Road (pt)
Beatty Street            Kings Terrace
Bonny Street             Lidlington Place
Bridge Approach          Mandela Street
Buck Street              Mary’s Terrace
Camden High Street       Miller Street
Camden Lock Place        Millbrook Place
Camden Road (pt)         Mornington Crescent (pt)
Camden Street (pt)       Mornington Place (pt)
Carlow Street            Mornington Street (pt)
Carol Street             Nelson’s Yard
Chalk Farm Parade (pt)   Oakley Square
Chalk Farm Road          Oval Road
Crowndale Road           Parkway
Delancey Passage         Pleasant Row
Delancey Street          Plender Street (pt)
Dewsby Terrace           Pratt Mews
Early Mews               Pratt Street (pt)
Eversholt Street (pt)    Regents Park Road (pt)
Gilbey’s Yard            Regents Park Terrace
Gloucester Crescent      St Martin’s Almshouses
Grand Union Walk         St Martin’s Close
Greenland Place          Sign Makers Yard
Greenland Road           Stanmore Place
Greenland Street         Stucley Place
Hampstead Road (pt)      Symes Mews
Harrington Square        Underhill Passage
Haverstock Hill (pt)     Underhill Street
Hawley Crescent          Water Lane




                                                    23
Over the five years of our BID term, we have delivered an average of almost
     £4 return for every £1 invested by BID businesses, towards projects to make
     Camden Town a better place to work, live and visit                                                                          2% 1%

      Five year income                                                                             Total                  11%
                                       2006/7     2007/8       2008/9     2009/10*     2010/11**
                                                                                                                                            16%
      Levy Income                      £401,828   £425,169     £418,443   £462,845     £476,730    £2,185,015
      Additional income                £73,622    £57,864      £68,527    £79,100      £57,100     £336,213
      Surplus carried forward                     £54,499      £35,387    £9,666       £40,382

      Core costs                       £119,162   £138,145     £141,020   £141,030     £152,000    £691,357     24%
      (Start up costs)                 £22,789                                                     £22,789
      Vision/Economic stimulus                                 £45,000    £184,500     £178,000    £407,500                                       27%
      Cut crime                        £157,500   £95,500      £89,500    £67,500      £73,000     £483,000
      Clean & Green                    £65,500    £189,000     £202,500   £62,000      £75,000     £594,000
      Celebrate & Promote              £55,000    £79,500      £45,250    £45,500      £40,500     £265,750
      Contingency                                                                      £56,000     £56,000
                                                                                                                              19%
      Project funding income           £0         £2,350,000   £900,000   £1,925,000   £800,000    £5,975,000

     *This does not include rollover
     **Allocated
                                                                                                                 Start Up Costs             1%
                                                                                                                 Vision/Economic stimulus   16%
                                                                                                                 Core Costs                 27%
                                                                                                                 Cut Crime                  19%
                                                                                                                 Clean & Green              24%
                                                                                                                 Celebrate & Promote        11%
                                                                                                                 Contingency                2%


24
Our initial BID term is coming to a close. In   will secure the future of commercial            BID 2. The following pages outline new
February 2011 we will be asking businesses      activity in the area. It is vital we maintain   projects for the next BID term. We would
to endorse our achievements and our             momentum on the success of the                  appreciate if you could take a few moments
Vision for a better Camden Town by              first term and build to consolidate our         and fill in the feedback form, telling us what
‘Voting Yes’ to renew the BID for another       achievements to date.                           you think of the proposed projects for
five years. Democratically elected, a BID                                                       BID2 and any other priorities you feel are
                                                However, as we move into an era of
can only be formed following consultation                                                       important for the second term.
                                                funding cuts and continued pressure on
and a ballot in which businesses vote
                                                spending, we need to work even harder
on our BID Proposal, our Vision for the
                                                if we want to achieve your backing for
regeneration of the area. CTU will consult
over the summer and launch our new BID
proposal in autumn 2010.

We believe we are at a pivotal stage
in the regeneration of Camden Town.
We have achieved a significant shift in
focus in the perception of the area away
from crime and drugs and have started
a programme of major works which




                                                                                                                                           25
Keeping Crime Down
We will continue to lobby for additional policing in Camden Town and ensure that
extra policing hours are not cut.



Major Public Realm Improvements
We are halfway through the delivery programme of our streetscape strategy
Camden Town First, with two of the five projects due to be delivered and detailed
design completed on another two. It is vital that we keep up the momentum on
these projects to ensure Camden Town has an attractive public realm and is a safe
and business friendly environment.



Regeneration of High Street South
Camden High Street South continues to underperform, with multiple empty units,
frequent turnover of tenants and a number of long term vacant units. Camden Town
Unlimited will seek to revitalize this section through innovative retail programmes
and long term property regeneration strategies.




26
Driving down costs
CTU Members will have the opportunity to participate in a joint procurement
scheme, significantly reducing the cost of services. There are a number of jointly
procured services CTU hopes to be able to offer its businesses, including electricity,
gas and water, and even taxis, stationary and furniture. We expect the cost saving
benefit to cover the cost of your BID levy at the very least.


International marketing campaigns
and major festivals
CTU will continue to work with our major media partners and key stakeholders
such as Visit London, Visit Britain and Camden Crawl to deliver visitor campaigns
and major festivals year round.



Representing business and working with
the public sector to deliver quality service
CTU will act as your, eyes and ears, monitoring service delivery, highlighting good
practice and working with the public sector when services are not up to scratch.


All BID services are provided in addition to those provided by the
Local Authority and other organisations.




                                                                                         27
Christopher Shaw    Alex Proud         Richard Terry     Berry Casey        Caroline Seward      Michael Doheny          Cllr Theo Blackwell       Cllr Chris Naylor
(Chair)             (Vice Chair)       (Vice Chair)      Hache Restaurant   Getty Images         The Worlds End          London Borough of         London Borough of
Shaw Corporation    Proud Galleries    Arup                                                                              Camden                    Camden
                                                                                                                         (Observer)                (Observer)




David Gilbertson    David Lynn         Graham Goodkind   Keir Emms          Andy Godfrey         Chief Supt Raj          Jim Donovan               Richard Pearl                 Not Pictured
Emap                MTV                Frank PR          Camden Lock        Alliance Boots Plc   Kohli (Observer)        (Morrisons)               (Observer)                    Michael Nicholas
                                                         Market                                  Metropolitan Police                               Resident                      (Camden Bars)




                                                                                                       CTU would like to thank all board members and staff, both past
                                                                                                       and present, who have made such a big contribution to our ongoing
                                                                                                       success. In particular, we’d like to thank the following who left us in
                                                                                                       2010: Keith Moffitt, Mark Bensted & Ben Larsen.
Simon Pitkeathley   Matthew McMillan   Clayton Clarke    Rozanne Shipman    Helena Sundarajoo
Chief Executive     Deputy Chief       Business          Membership         Office Manager
                    Executive          Development       Manager
                                       Manager


28
We are extremely interested in                         Name:
your comments and suggestions
for BID2 and would be grateful if
                                                       Business Name:
you could tell us what you think
of our proposed projects:
                                                       Address:
Please take a few minutes to tell us what you think
of the projects described and any ideas you have for
our next BID term.

Return to:
                                                       Your Comments Here:
Camden Town Unlimited
Collective,
39 Camden High Street,
London NW1 7JE




                                                                             Alternatively you can contact CTU’s Membership Manager,
                                                                                              Rozanne Shipman to arrange a meeting:

                                                                                                          Telephone: 020 7380 8264

                                                                                          Email: Rozanne@camdentownunlimited.com

                                                                                            Thank you for taking part, your comments
                                                                                               and feedback are very important to us.
We couldn’t do it without you... thanks to our partners:
London Borough of Camden members and officers. The Metropolitan Police. TfL. Argent. London Continental Railways. NLA. Create KX. GLA members and
officers. British Waterways. Cross River Partnership. The London BID Community. Camden Town Community Forum. Visit London. Visit Britain and all our members.

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Camden Town Unlimited Annual Review 2010

  • 1. 20 10 CAMDEN TOWN UNLIMITED BID REVIEW FIVE YEARS OF DELIVERY
  • 2. Camden Town Unlimited: Five years of delivery Crime down by 27% £3 million invested in the public realm 10,000 local employees and residents using Wedge Cards and over 100 local businesses offering deals Internationally recognised Pop up shop campaign 28 Additional uniformed officers dedicated to the BID area £144,000 of European funding secured to deliver free environmental services to businesses 6,880 additional hours of policing £150,000 invested in award winning international marketing campaign London’s first 24 Hour Commercial Pop up space 1:4 return on BID Levy Investment
  • 3. Leadership team report This is the final year of our BID term. In April 2006, when we began our work, drug dealers were rife on the streets of Camden Town, the pavements were narrow and overcrowded, and our biggest employers, the creative media companies, were dis-enfranchised and looking to vacate the area. Against this background, we can be justly proud of the major improvements we have achieved. The newly widened and nicely landscaped streets are free of drug dealers, major employers are reporting higher satisfaction levels amongst their staff and Camden Town is one of the most desirable business locations in London once again. What’s more we have done this in a climate of cost cutting, including implementing our own efficiency measures such as freezing levy and staff pay over the past few years to ensure that our levy structure remains fair and transparent. CTU has championed the voice of business and delivered this updated Vision of Camden Town as an innovative and vibrant business district to policy makers and media opinion formers alike. In delivering this message, CTU have re-established Camden Town as a vital driver of London’s economy and therefore firmly back at centre stage to political and policy making decisions. CTU have then been in a position to influence major regional policy and funding decisions, such as Crossrail and the Mayors Economic Development Strategy and ensure a better deal for our members and Camden Town as a whole. Looking to the future – the BID renewal Camden Town Unlimited has delivered significant improvements over the past four years, but we believe there is still much to do. We have launched a major consultation and look forward to meeting you ahead of our renewal campaign to ensure we continue to deliver the projects that most matter to you. In this review we discuss initial ideas on what we would look to deliver in the next term, and we want your feedback – after all this is your business. Simon Pitkeathley Chris Shaw Alex Proud Richard Terry Chief Executive Chair Vice Chair Vice Chair 1
  • 4. We want to put business at centre stage to drive regeneration Camden Town Unlimited were appointed in careful stewardship, remain a safe, secure eye-catching and innovative business 2006 with an overwhelming priority to reduce drug crime and anti-social behavior. and vital destination in the future. offer will attract footfall and like-minded companies that will strengthen the • A safe, clean and We believe, like any good business, it is vital to We want to build on Camden Town’s reputation as a centre for the creative business offer and make it an international pedestrian friendly develop a growth strategy that isn’t dependant industries, world class nightlife and new destination for arts, design, fashion, music commercial district and media. on single issues or single projects. Camden fashion. We believe that providing a unique, Town Unlimited has consistently gone beyond • A sustainable High treating the symptoms and has strived to Street environment articulate a long term, sustainable Vision which builds from the bottom up. It is not enough Short Medium Long that excites and tackle crime with a strategy limited to only Reputation delights, and is the increasing resources – we need a holistic approach which ensures the problem won’t location of choice for return if resources are withdrawn. innovative and inspiring Independent and creative business centre Therefore, we developed a step change businesses approach, which not only delivered an Streetscape improvements immediate reduction in crime but has put in • Establish Camden place a series of vital support strategies, such Tackling crime, anti social behaviour and drugs Town at the heart as improving the public realm and attracting a broader customer base to the area that will of London’s creative ensure Camden Town will, with continued Our strategy - delivering long term, sustainable change for Camden Town industries community 2
  • 5. Our Vision for Britannia Junction, a new public space at the heart of Camden Town 3
  • 6. The Roundhouse Opportunity Gateway to North London APTN Markets MTV CBS Outdoor H Bauer Camden Town Markets Getty Images Sheppard Robson Major PR & Digital Media Hub York & Albany CAMDEN TOWN UNLIMITED BID DISTRICT French ARUP OPPORTUNITY Connection, Hugo Boss Kings Cross Central New Art • £2 billion investment – how do we make Gallery Camden Town is a major hub for creative industries in London, with sure Camden Town has integrated links with REVLON, Y&R / RKCR, Kings Cross EMAP, ASOS over 5,000 (25%) of its workforce is employed in this field, • £4.9 million sq ft of office space including MTV, EMAP, ASOS, RKCR and Getty Images. • 500,000 sq ft of retail space Camden Town provides London with a cultural and creative sector like • 2,000 new homes and apartments no other. We want this quarter in partnership with Kings Cross and • 25 acres of open space Euston, and for NW1 to become the postcode of choice for creative businesses, a label that represents innovation, winning new contracts and high-quality employees alike. This will drive footfall, new customers and OPPORTUNITY Euston higher average spend customer profile to the area – good news for us all. Euston • £1 billion development currently on hold – how do we make sure Camden Town benefits? Opportunity Good Access to Central London 4
  • 7. OPPORTUNITY • Using property to drive long term change • Camden High Street South = 4 times less • Delivering Camden • Increased profile of the • Major progress on expensive than prime space in Kings Cross Town First... large number of cultural cutting crime and the 20 minute walk along the canal • Lots of vacant/derelict units institutions and major perception of crime • Potential for use of space in new, innovative way • £3 million creative design/media to stimulate footfall invested to date • An additional 28 sector presence uniformed officers London • High Street North – • Increased profile of dedicated to the BID University of Arts Completed May 2010 proximity of major district until 2011 international transport • Over 50 Members on • Funding secured for Kings Cross connections at St CBAC Radio Scheme 10 minute walk to Britannia Junction; Pancras Champagne Bar implementation • 65 ASBO’s served • Encouraged creative on drug dealers over scheduled September entrepreneurship and 2011 BID term attracted high quality Kings new businesses • 76% of businesses • Cobden Junction – Place reported that crime The German Detailed design work • Delivered an innovative had significantly reduced UK Centre for Gymnasium ongoing with TFL new pop up shop during the BID term Medical Research & Innovation and LB Camden programme, showcasing 30 groundbreaking • High Street South – new shows The British Design phase completed • Delivered Collective, Library OPPORTUNITY • £2 million invested in a major new spaces Partnerships Chalk Farm Road to host international • Building relationships between the major creative/ commercial partners in the area launches and creative • Creating new business opportunities by working • Legible London – funding shows together and increasing b2b activity agreed to extend the • Establishing a commitment to Camden Town from creative start ups innovative West End Wellcome signage scheme to Collection Camden Town 5
  • 8. Since our inception, reducing crime and anti social behaviour has been our core objective Whether it’s your staff feeling safe on their journey A long term, sustainable strategy to work, preventing theft from your business, or It is essential that Camden Town persists improvement strategies, such as a better attracting new visitors, keeping crime and the in keeping crime at bay. CTU will continue quality public realm and diverse business mix perception of crime down is essential. to lobby to ensure our dedicated policing means Camden Town can sustain a crime free From funding over 1000 security patrol hours, team remains in place until our long term environment without these resources. lobbying for extra policing and facilitating a growing radio link scheme, our projects have been a major factor in reducing crime by a year on year average of almost 30%. Working in partnership with the Met Short Medium Long Police and London Borough of Camden, we have strived to step up police presence in Camden Town, Reputation which now has a dedicated additional team of 18 PCSO’s and 10 PC’s. re CTU have helped foster a dialogue between Independent and creative business centre residents and the night-time economy to reduce crime and anti-social behavior from major venues., Streetscape improvements including Koko, Proud Camden, the Electric Ballroom and The Ice Wharf. Tackling crime, anti social behaviour and drugs Our strategy - delivering long term, sustainable change for Camden Town LB Camden, the Met Police and CTU working in partnership have transformed Inverness St in recent years 6
  • 9. WE SAID / WE DID CTU delivers. Below are the commitments we outlined under Cut Crime in our BID proposal in 2006, and the projects we have delivered to make Camden Town a safer and more profitable location for your business. We will We Did We will We Did We will We Did We will We Did increase - Directly paid for over 1000 establish Camden Town Unlimited provides three services increase the - Appointed a dedicated Radio Link manager in initiate 65 ASBO’s have been served on hours of security patrolling, security and secured another 6880 an anti- - One stop shop for any effectiveness Camden Town (theinonly an ASBO drug dealers in dedicated service the Camden Town presence additonal hours from LBC/ Met Police social anti-social behavior/ street issues – of the Borough) project on the - Secured over £2 million behavior 020 7380 8260 Business - Increased effective targeting membership by 50% and streets investment in additional policing resources hotline - CBAC radio link, Radio Link in partnership with the drug connecting business - Secured an additional 28 direct to CCTV and on- Met Police dealers uniformed officers dedicated duty PCSO/wardens - Developed the adopt-a- to Camden Town shop scheme, assigning - Work with the Met a local PCSO to each Police to publicise Safer Neighbourhood participating retailer direct line ‘We have significantly Adding value – going increased police presence, further for Camden Town and as a result, people feel CTU are active members of CTOG, the local crime prevention partnership which has managed a £150,000 budget delivering safer. Without the continuous number of local initiatives related to begging, on street alcohol support of CTU, this abuse, fly posting and other anti-social behavior. Representing the business community in Camden Town, CTU provide a transformation would not united and effective voice. have been possible’ Camden Town Unlimited also has a seat on the Local Strategic Chief Superintendent Dominic Clout, Borough Commander Partnership, a high level group of key stakeholders and partners controlling a budget to deliver Boroughwide change. CTU have used this position to ensure Camden Town remains one of the boroughs key indicators focusing attention and The former Leader of the Council, Keith Moffitt, and former Borough advocating additional resources for Camden Town. Commander, Mark Heath, launch Camden Towns new Police force in 2008 2 7
  • 10. Camden Town First is crucial to delivering sustainable and long term change The largest and most significant project that we Since the strategy was launched in September 2007, High Street North, secured funding have delivered to date is Camden Town First – a £10 a design partnership including CTU, TfL and LB commitments on a second and million streetscape strategy that boldly outlines a Camden have completed detailed design work on entered into detailed discussions on series of public realm projects that will transform four of the five projects, consulted on and delivered a third. our commercial environment. By creating a package of improvements that can be phased, leading to Short Medium Long incremental improvement, we have achieved much of the programme and have a blueprint for the next Reputation BID term. This is the second step in our long term regeneration strategy. We believe that significantly Independent and creative business centre upgrading the physical environment will support the work of our crime reduction partnership by Streetscape improvements preventing opportunities for criminal activity to return, and in addition attract high quality Tackling crime, anti social behaviour and drugs businesses to the area. Our strategy - delivering long term, sustainable change for Camden Town Simon Pitkeathley, CTU Chief Executive, & Councillor Chris Knight lay paving slabs for High Street North - Phase 1 of our £10 million public realm strategy 8
  • 11. WE SAID / WE DID CTU delivers. Below are the commitments we outlined under Clean & Green in our BID proposal in 2006, and the projects we have delivered to make Camden Town a more attractive and pedestrian friendly environment. We will We Did We will We Did We will We Did improve the - A comprehensive £10million public realm facilitate the - We lobbied extensively for a Compulsory Purchase Order deliver - In partnership with LB Camden, we have cleaned a 3756 pieces quality of the renewal programme redevelopment for the burnt out buildings at immediate of graffiti from sites in Camden agreed with key partners Mornington Crescent, a process streetscape - Over £3 million invested of vacant which is now underway cleansing Town. We guarantee to remove all reported serious incidents of in the projects to date and derelict - Our programme of Pop up solutions graffiti within 24 hours, and all other incidents within 7 days - Over 60m of railings buildings shops has vastly improved the appearance of the High Street, and remove and unnecessary street clutter removed from with vacant premises being graffiti the streets transformed into hotbeds of creativity ‘Camden Town Added value – going Unlimited has beyond our BID Proposal overseen a major - Updating Camden Lock Bridge upgrade of the quality The famous Camden Lock mural, across the railway bridge, is one of the most photographed images in London but was in a - Smart Green Business A range of free support will be available to SMEs of the High Street, serious state of disrepair. Not only did CTU secure £50,000 within the BID area from July 2010 to improve which have had a from L’Oreal to re-paint the mural, but also commissioned a environmental performance and reduce costs. new bold image for the reverse to represent the presence of The services include environmental audits and huge impact on how a major design/media business cluster around the Lock. advice, resource efficiency clubs, recycling and waste our clients and staff - Supporting major infrastructure projects collection services and more. view the area’ and planning applications. - Recycling Since 2006 CTU has responded to 59 planning applications, 22 In September 2009 we investigated the feasibility of Justin Smith, Conran Design Group license applications and 15 major consultations on behalf of setting up a collective recycling scheme in Camden Camden Town Unlimited, and supported a number of schemes Town. Using the funding secured from the European at Planning Committee. Regional Development Fund, we hope to roll out the scheme within this year. Completing work on High Street North 2 9
  • 12. Camden Town is the most vibrant, eclectic and creative district in London Preparing for 2012 The traditional heartland of new music, fashion The upcoming 2012 Olympics and subsequent and design, we aim to maintain Camden Town’s legacy will bring both opportunities and challenges reputation as the most distinctive area of London for Camden Town. When people come to Camden, and worldwide visitor destination. they want something fresh and unique. We cannot stand still in what we are offering, and must continue Camden Town Unlimited’s promotion strategy has to develop our creative offer and celebrate the three elements: distinctiveness of Camden Town. - Support & develop the world renowned Signing up wedge card holders at MTV and Sophie Ellis Bexter & new music scene ‘For me Wedge is about Richard Jones relaunch Sodastream in our pop up shop - Re-engage new audiences by promoting the cultural ‘hidden gems’ alongside the more famous bringing the community Short Medium Long attractions together. Wedge has - Creating a year long programme of activity that changed the community Reputation generates ongoing positive press coverage and word of mouth amongst key influencer groups on this street and We have delivered an unprecedented £350,000 has pulled everyone Independent & creative business centre investment programme, delivering two major international marketing campaigns in partnership together’ Jon Moran, The Spreadeagle Streetscape improvements with Visit London, Time Out and the Guardian, supported six festivals generating international press coverage and hosted over 25 press trips, Tackling crime, anti social behaviour and drugs re-framing the press perception of Camden Town amongst key influencers. Our strategy - delivering long term, sustainable change for Camden Town 10
  • 13. WE SAID / WE DID CTU delivers. Below are the commitments we outlined under Celebrate & Promote in our BID proposal in 2006, and the projects we have delivered to ensure Camden Town remains one of London’s top visitor destinations, attracting over 6000 people an hour. We will re-launch We Did We will provide We Did the Camden - We continue to support a series of events and festivals celebrating Camden Town, including The Camden Crawl, a local business - We match-funded the Time Out/Visit London Guide to Camden Town, a comprehensive international marketing campaign that Re-Mix Festival, one of the biggest music festivals in London, which directory distributed 500,000 copies of our guide across the UK and US with promote the draws in crowds of over 15,000 visitors each year key media partners the Guardian and Time Out Camden Fashion – We also supported The Camden Fashion Show, Camden - We introduced the Camden Town Wedge Card, an online directory Happening and delivered a Pop up shop scheme which of over 100 businesses advertising special offers to over 10,000 Show and provide showcased 30 art shows and events, ensuring a year local wedge card holders (and over 100,000 across London) local events round programme of high profile events ‘Local employees Added value – going and residents are beyond our BID Proposal our core customer The Camden Market fire Camden Town Unlimited led the PR and Camden Town Wedge Card – making lunchtime more interesting base and Wedge marketing response to the Camden Canal We introduced our hugely popular Wedge Card is the ideal Market fire in February 2008. Interviewed on Card scheme to advertise locally exclusive several major international broadcasters, CTU way of attract successfully managed the immediate media offers and discounts in our best retailers, bars and restaurants. Over 10,000 cards have been new regulars with response to reassure local and international distributed, and cardholders are updated with visitors that Camden Town remained open and exclusive offers – the majority of the market retail areas were new weekly offers by our e-newsletter and online updates. CTU have further supported we are delighted!’ unaffected, ensuring other retailers were not participating retailers with targeted publications Jeremy Ledlin, The Monarch affected by a drop in footfall. Furthermore, such as The Christmas Big Book of Wedge, CTU led the award winning ‘Turning London distributed to all major offices and residents On’ campaign, which increased average spend, in the area. attracted an additional 110,000 visitors and Our Chair Christopher Shaw & Will Fulford meet Nicky Gavron, the former generated 31 positive international press stories deputy Mayor of London to discuss the fire recovery package 11
  • 14. Using our empty spaces as an opportunity to diversify business activity and generate footfall and press during the recession As part of a package of initiatives to battle the Branded by local design practice and CTU Members, perception of Camden Town, and bringing new recession, we worked with local landlords to make Conran Design Group, the shops have also been customers and investment to the High Street and use of their empty retail space, whilst also providing occupied by CTU members RKCR and Dexter generating a real identity change for the area. a platform for creativity on the High Street. Moren Associates, who used the space to provide We welcome applications to use the space from free support to local businesses. Our first Pop up opened in June 2009, and since any of our BID members to use the space. If you’d the initial launch, all three shops have been filled Initially developed as a project to drive footfall to like to get involved please call 020 7380 8260. with art, high fashion and design from some of the high street during the recession, the potential the UK’s most exciting creative talent. In total, the for this project to revitalize the high street is shops have hosted over 30 exhibitions, including enormous. The press coverage generated from environmental and graduate fashion brands, art this scheme has completely changed the media collectives and high profile PR launches. RKCR, a CTU member, launched the first Worn With Love - a new boutique fashion label Botox 69 - Over 1000 visitors over three weeks High Street ad agency 12
  • 15. ‘The pop up shop was 30 unique exhibitions/retail events to the area a fantastic opportunity 50 international media articles to deliver an innovative, Provided a showcase for the creative talents of over high profile campaign 75 creative young people in Camden Town with international £30,000 investment from public and private sector reach for our agency whilst also re-engaging International expressions of interest our team with the local area, and we couldn’t have achieved it without CTU’ Matt Steward, RKCR (Y&R group) Who’s Jack, one of London’s hottest online magazines, hosted a collaborative show with The award winning Dexter Moren Associates, a CTU member, the best of London’s photographers and launched London’s first architectural drop in clinic graphic designers 2 13
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  • 18. We want to make Camden Town the most ‘Collective’, at 37 Camden High Street is an business friendly location in London, attracting the innovative new office concept, developed from top entrepreneurs, most innovative new creative a design partnership including CTU, Dexter businesses, hottest promoters, groundbreaking Moren Associates, Conran Design Group and LB designers and talented artists to set up in the area. Camden delivering high quality design space for new companies and individuals working in the creative We believe delivering a diverse and vital business industries, and re-affirming London’s reputation as mix is the next step to embed the long term social one of the most dynamic creative business capitals. and economic benefits we have delivered through With flexibility at its core, the space functions as our crime and public realm projects. a dynamic open-plan office during the day and In order to attract the top talent, CTU are private venue hire at night to be used for launches, identifying all the barriers to entry for these exhibitions and other outlets. businesses and delivering showcase projects These small businesses are the MTVs, Y&Rs and which positively promotes business and business ASOS’ of the future and we want them to grow orientated property developments. Business tenants use Collective during London up connected with Camden Town. Festival of Architecture 2010 installation 16
  • 19. ‘As a startup company, Collective has ‘The opening of Collective is another step towards equipping provided us with a Camden Town with the space it fantastic opportunity needs to establish itself as the creative district of choice’ and made us look at Councillor Keith Moffit, Former Leader, London Borough of Camden Camden in a new way. There is a real creative buzz about the space and surrounding area’ Louise Naunton Morgan, Hato Press Our new Pop up space: Collective. A new 24 hour commercial space, part business incubator, part gallery, it has added a focal point for the creative industries on Camden High Street 2 17
  • 20. Keeping Camden Town open London Underground are delivering a major tube upgrade We immediately notified all our members and initiated programme, increasing speed and capacity by up to 20% a far reaching lobbying campaign, retaining PR & Public ahead of the Olympics. Whilst we support the need for an Affairs consultants and engaging with key players including improved service of the northern line, we are determined London Underground, Transport for London, the Mayor’s that any upgrade and infrastructure works will not come office, Department for Transport and Tube Lines, the at the expense of the business community. PPP company responsible for delivering the upgrade. As a result of this campaign, we entered into detailed dialogue The initial programme proposed 33 consecutive full line with Tube Lines Chief Executive and were very close to closures and 16 months of early weekday closures (last agreeing a much reduced closure programme of around trains south running at approx 10.30pm). The impact of 12 non consecutive weekend closures. this closure programme would be devastating, especially on the retail and late night economy. 18
  • 21. ‘The original tube The Mayor has since announced that Tube Lines will be It is important to understand that aside from CTU and brought into public ownership and the upgrade work will London First, no other business organizations appear closure programme be carried out by London Underground. As a result, the to have succeeded in making Tube Lines and London final closure programme will be revised again, and may Underground understand the huge impact of the closure would have seriously well be further affected by public funding cuts. However, programme on local business. we can move forward with firm evidence of the viability Camden Town Unlimited will continue to fight on your impacted the pubs, of a reduced programme and strong relationships already established with key individuals who will determine the behalf to keep our tube stations open. bars and venues that length of the programme. make Camden Town special - I lose 25% of trade when the tube is closed. I am delighted CTU responded so quickly to this threat to our business’ Michael Nicholas, Camden Bars Group 2 19
  • 22. This information is provided in line with Income Total Available schedule 4:3 of the Business Improvement Levy Income Voluntary memberships £462,845 £1,600 District regulations (2004) Radio Link Income £11,500 Interest Receivable £2,000 Total BID levy liability: £487,100.25 Other funding £64,000 Roll over £142,000 Concessions: £5,664.01 Expenditure BID Collection Rate: 95% Core Costs Total BID levy received: £462,845 Salaries £50,000 Collection Costs £17,000 Direct income received: £79,100 Administration £40,000 Allocated project funding carried forward: £142,000 Legal and accountancy fees £5,000 Tax £1,750 Total available for BID projects: £683,945 Rent Including service charge/Biz rates £27,280 Total project funding raised £1,925,000 Total Administration £141,030 20
  • 23. Projects Additional funding secured Funding secured against projects Vision /Economic Stimulus Project costs + ERDF £45,000 Wedge - set up £19,000 Wedge Christmas £7,000 Pop up space - 22 Chalk Farm Road £11,000 Pop up space - 46 Camden Road £6,700 £10,000 Pop up space - 73 Parkway £17,000 Collective £60,700 £20,000 Website £22,000 Total Vision/Economic stimulus £188,400 Cut Crime Project costs £28,000 £800,000.00 7% Business crime manager £30,000 CBAC £7,000 9% NBIS £2,500 34% Total Cut Crime £67,500 11% Clean & Green Project costs + ERDF £45,000 £34,000 ERDF London Remade £10,000 Recycling £7,000 13% Streetscape Strategy: Britannia Junction/Legible London £75,000 £1,125,000 Total Clean & Green £137,000 26% Celebrate & Promote Project costs £29,000 Camden Crawl £7,500 Vision/Economic stimulus 34% Christmas lights £9,000 Core Costs 26% Cut Crime 13% Total Celebrate & Promote £45,500 Clean & Green 11% Celebrate & Promote 9% Contingency £27,849 Contingency 7% * Percentage figures based on income not including roll over, as this was reported on last year Total Expenditure £607,279 Total Funding secured £64,000 Profit/Loss (to be re-invested next year) £76,666 Total funding secured against projects £1,925,000 2 21
  • 24. The BID boundaries focus around the core business district running between Chalk Farm Road and Mornington Crescent tube stations, as well as the commercial area along Parkway, Kentish Town Road and Camden Road 22
  • 25. Street List Adelaide Road (pt) Hurdwick Place Albert Street Inverness Street Arlington Road Jamestown Road Bayham Place Juniper Crescent Bayham Street Kentish Town Road (pt) Beatty Street Kings Terrace Bonny Street Lidlington Place Bridge Approach Mandela Street Buck Street Mary’s Terrace Camden High Street Miller Street Camden Lock Place Millbrook Place Camden Road (pt) Mornington Crescent (pt) Camden Street (pt) Mornington Place (pt) Carlow Street Mornington Street (pt) Carol Street Nelson’s Yard Chalk Farm Parade (pt) Oakley Square Chalk Farm Road Oval Road Crowndale Road Parkway Delancey Passage Pleasant Row Delancey Street Plender Street (pt) Dewsby Terrace Pratt Mews Early Mews Pratt Street (pt) Eversholt Street (pt) Regents Park Road (pt) Gilbey’s Yard Regents Park Terrace Gloucester Crescent St Martin’s Almshouses Grand Union Walk St Martin’s Close Greenland Place Sign Makers Yard Greenland Road Stanmore Place Greenland Street Stucley Place Hampstead Road (pt) Symes Mews Harrington Square Underhill Passage Haverstock Hill (pt) Underhill Street Hawley Crescent Water Lane 23
  • 26. Over the five years of our BID term, we have delivered an average of almost £4 return for every £1 invested by BID businesses, towards projects to make Camden Town a better place to work, live and visit 2% 1% Five year income Total 11% 2006/7 2007/8 2008/9 2009/10* 2010/11** 16% Levy Income £401,828 £425,169 £418,443 £462,845 £476,730 £2,185,015 Additional income £73,622 £57,864 £68,527 £79,100 £57,100 £336,213 Surplus carried forward £54,499 £35,387 £9,666 £40,382 Core costs £119,162 £138,145 £141,020 £141,030 £152,000 £691,357 24% (Start up costs) £22,789 £22,789 Vision/Economic stimulus £45,000 £184,500 £178,000 £407,500 27% Cut crime £157,500 £95,500 £89,500 £67,500 £73,000 £483,000 Clean & Green £65,500 £189,000 £202,500 £62,000 £75,000 £594,000 Celebrate & Promote £55,000 £79,500 £45,250 £45,500 £40,500 £265,750 Contingency £56,000 £56,000 19% Project funding income £0 £2,350,000 £900,000 £1,925,000 £800,000 £5,975,000 *This does not include rollover **Allocated Start Up Costs 1% Vision/Economic stimulus 16% Core Costs 27% Cut Crime 19% Clean & Green 24% Celebrate & Promote 11% Contingency 2% 24
  • 27. Our initial BID term is coming to a close. In will secure the future of commercial BID 2. The following pages outline new February 2011 we will be asking businesses activity in the area. It is vital we maintain projects for the next BID term. We would to endorse our achievements and our momentum on the success of the appreciate if you could take a few moments Vision for a better Camden Town by first term and build to consolidate our and fill in the feedback form, telling us what ‘Voting Yes’ to renew the BID for another achievements to date. you think of the proposed projects for five years. Democratically elected, a BID BID2 and any other priorities you feel are However, as we move into an era of can only be formed following consultation important for the second term. funding cuts and continued pressure on and a ballot in which businesses vote spending, we need to work even harder on our BID Proposal, our Vision for the if we want to achieve your backing for regeneration of the area. CTU will consult over the summer and launch our new BID proposal in autumn 2010. We believe we are at a pivotal stage in the regeneration of Camden Town. We have achieved a significant shift in focus in the perception of the area away from crime and drugs and have started a programme of major works which 25
  • 28. Keeping Crime Down We will continue to lobby for additional policing in Camden Town and ensure that extra policing hours are not cut. Major Public Realm Improvements We are halfway through the delivery programme of our streetscape strategy Camden Town First, with two of the five projects due to be delivered and detailed design completed on another two. It is vital that we keep up the momentum on these projects to ensure Camden Town has an attractive public realm and is a safe and business friendly environment. Regeneration of High Street South Camden High Street South continues to underperform, with multiple empty units, frequent turnover of tenants and a number of long term vacant units. Camden Town Unlimited will seek to revitalize this section through innovative retail programmes and long term property regeneration strategies. 26
  • 29. Driving down costs CTU Members will have the opportunity to participate in a joint procurement scheme, significantly reducing the cost of services. There are a number of jointly procured services CTU hopes to be able to offer its businesses, including electricity, gas and water, and even taxis, stationary and furniture. We expect the cost saving benefit to cover the cost of your BID levy at the very least. International marketing campaigns and major festivals CTU will continue to work with our major media partners and key stakeholders such as Visit London, Visit Britain and Camden Crawl to deliver visitor campaigns and major festivals year round. Representing business and working with the public sector to deliver quality service CTU will act as your, eyes and ears, monitoring service delivery, highlighting good practice and working with the public sector when services are not up to scratch. All BID services are provided in addition to those provided by the Local Authority and other organisations. 27
  • 30. Christopher Shaw Alex Proud Richard Terry Berry Casey Caroline Seward Michael Doheny Cllr Theo Blackwell Cllr Chris Naylor (Chair) (Vice Chair) (Vice Chair) Hache Restaurant Getty Images The Worlds End London Borough of London Borough of Shaw Corporation Proud Galleries Arup Camden Camden (Observer) (Observer) David Gilbertson David Lynn Graham Goodkind Keir Emms Andy Godfrey Chief Supt Raj Jim Donovan Richard Pearl Not Pictured Emap MTV Frank PR Camden Lock Alliance Boots Plc Kohli (Observer) (Morrisons) (Observer) Michael Nicholas Market Metropolitan Police Resident (Camden Bars) CTU would like to thank all board members and staff, both past and present, who have made such a big contribution to our ongoing success. In particular, we’d like to thank the following who left us in 2010: Keith Moffitt, Mark Bensted & Ben Larsen. Simon Pitkeathley Matthew McMillan Clayton Clarke Rozanne Shipman Helena Sundarajoo Chief Executive Deputy Chief Business Membership Office Manager Executive Development Manager Manager 28
  • 31. We are extremely interested in Name: your comments and suggestions for BID2 and would be grateful if Business Name: you could tell us what you think of our proposed projects: Address: Please take a few minutes to tell us what you think of the projects described and any ideas you have for our next BID term. Return to: Your Comments Here: Camden Town Unlimited Collective, 39 Camden High Street, London NW1 7JE Alternatively you can contact CTU’s Membership Manager, Rozanne Shipman to arrange a meeting: Telephone: 020 7380 8264 Email: Rozanne@camdentownunlimited.com Thank you for taking part, your comments and feedback are very important to us.
  • 32. We couldn’t do it without you... thanks to our partners: London Borough of Camden members and officers. The Metropolitan Police. TfL. Argent. London Continental Railways. NLA. Create KX. GLA members and officers. British Waterways. Cross River Partnership. The London BID Community. Camden Town Community Forum. Visit London. Visit Britain and all our members.