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Social  citizen Claire Cater Logo + Bell Pottinger logo [email_address] [email_address]
Citizen Engaged… Empowered
Expectation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],A democratic society
Citizen  has… choice, power and responsibility
Transparency ,[object Object],Empowered
Citizen reporters
 
Your reputation in their hands
The Lens of  Society COMMUNITY ME VOLUNTEER ENVIRONMENT HEALTH CRIME EDUCATION JOB CREATION LOCAL SUPPLY SOCIAL ENTERPRISE
Citizenship looks like this... ,[object Object],[object Object],[object Object],[object Object],[object Object]
Citizenship looks like this... ,[object Object],[object Object],[object Object],Citizens University ‘U’ ’
Citizenship looks like this... ,[object Object],[object Object],[object Object],[object Object]
Citizenship looks like this... ,[object Object],[object Object],[object Object],[object Object]
Citizenship looks like this... ,[object Object],[object Object],[object Object],[object Object],[object Object]
Global searches
Socially Responsible Citizen
[object Object],Social responsibilit
Social citizen Good sense… Good business
Social business Between Business  and Environment Between Society and Environment Sustainable Liveable Viable Fair
 
 
 
Sustainable living plan ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ ”
How we work together...
Social  nterprise the next .com boom Growing fast… GROWTH median growth  for the RBS SE100 top 100 51.09% 78.63% average growth  for the RBS SE100 top 100
Social enterprise is thriving ,[object Object],[object Object]
We are trading Social capital Asset trust environment health employment education reputation Supply chain
Belief 1. Trust of judgment 2. Trust of will or motive;  3. and trust of delivery or competence Behaviour Trust Reputation   Transparency Engagement Profit with purpose HOW WHERE WHAT
 
 
 
leadership
 
 
 
 
Citizen NGAGED
An acknowledgement that both businesses and individuals have  a duty  to  'give something back' And employers can be key in facilitating individuals to make a contribution... brand democracy
brand democracy
Understand your  citizens  Leaders (10%) I tend to take a leadership role – coming up with ideas and organising people Followers (19%) I tend to get involved in organising if there is someone else to lead it Activists (19%) I tend to take an active role and encourage others to participate, even if I am not leading myself Joiners (25%) I tend to get involved in helping out with activities once a group have set up something For hire (10%) I tend to join in only if I am pushed or when others get involved Disinterested (6%) I tend not to be interested in joining in brand democracy
Green washing
Build your social capital… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Do what you  do well ,  have a  passion  for, and what there is  need  for…. Build trust   in your judgement, motives and ability to deliver
 
Claire Cater Director - brand democracy, Group lead, Big Society and Behaviour Change Bell Pottinger Email: CCater@Bell-Pottinger.co.uk

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The role of Citizenship and Social Responsibility - Claire Cater

  • 1. Social citizen Claire Cater Logo + Bell Pottinger logo [email_address] [email_address]
  • 3.
  • 4. Citizen has… choice, power and responsibility
  • 5.
  • 7.  
  • 8. Your reputation in their hands
  • 9. The Lens of Society COMMUNITY ME VOLUNTEER ENVIRONMENT HEALTH CRIME EDUCATION JOB CREATION LOCAL SUPPLY SOCIAL ENTERPRISE
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 17.
  • 18. Social citizen Good sense… Good business
  • 19. Social business Between Business and Environment Between Society and Environment Sustainable Liveable Viable Fair
  • 20.  
  • 21.  
  • 22.  
  • 23.
  • 24. How we work together...
  • 25. Social nterprise the next .com boom Growing fast… GROWTH median growth for the RBS SE100 top 100 51.09% 78.63% average growth for the RBS SE100 top 100
  • 26.
  • 27. We are trading Social capital Asset trust environment health employment education reputation Supply chain
  • 28. Belief 1. Trust of judgment 2. Trust of will or motive; 3. and trust of delivery or competence Behaviour Trust Reputation Transparency Engagement Profit with purpose HOW WHERE WHAT
  • 29.  
  • 30.  
  • 31.  
  • 33.  
  • 34.  
  • 35.  
  • 36.  
  • 38. An acknowledgement that both businesses and individuals have a duty to 'give something back' And employers can be key in facilitating individuals to make a contribution... brand democracy
  • 40. Understand your citizens Leaders (10%) I tend to take a leadership role – coming up with ideas and organising people Followers (19%) I tend to get involved in organising if there is someone else to lead it Activists (19%) I tend to take an active role and encourage others to participate, even if I am not leading myself Joiners (25%) I tend to get involved in helping out with activities once a group have set up something For hire (10%) I tend to join in only if I am pushed or when others get involved Disinterested (6%) I tend not to be interested in joining in brand democracy
  • 42.
  • 43.  
  • 44. Claire Cater Director - brand democracy, Group lead, Big Society and Behaviour Change Bell Pottinger Email: CCater@Bell-Pottinger.co.uk

Hinweis der Redaktion

  1. The impact on reputation and business The business case – need examples
  2. Shif in our culture mirrors the ‘people power’ of the internet in broader society a move away from the dependency /entitlement culture to independence From provision to facilitation Freedom from interference
  3. Run and take over services Access to more data than ever
  4. People will look through the lens of Big Society and that will increasingly inform decisions – Driven by ‘identifying and achieving benefit and keeping it local – onshore’
  5. Detail in our hand out
  6. Detail in our hand out
  7. Detail in our hand out
  8. Detail in our hand out
  9. Detail in our hand out
  10. The organisation & the individuals within it… Particularly the CEO…
  11. partnership
  12. 86% of global consumers believe business needs to place at least equal weight on society’s interest as on business’ interests.
  13. Can you integrate the images somehow with the slide before – mainly showing the image of profile in one for one
  14. Be Citizen E