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Getting the Most Out of Your Lync Unified Communications Platform
1. New Horizons Next Level Webinar Series
Hosted by: Brian Zibricky
Getting the Most Out of Your
Lync Unified Platform
Presented by:
Rachel Byrne
2. Introduction
• Brian Zibricky
• Product Manager
• Previously a Technical Instructor
with New Horizons for over 10 years
• Certifications: MCT, MCITP: Server 2008 Enterprise
Administrator, MCSE / Security: Server 2003, ITIL v3
Foundations, A+, Network+, Security+
www.nhgreatlakes.com
3. Agenda
• Who is New Horizons?
• Introducing C/D/H with Rachel Byrne
• Getting the Most Out of Your Lync Unified Communications
Platform
• Q&A
www.nhgreatlakes.com
4. Who is New Horizons?
New Horizons is a proven, worldwide training provider
with flexible learning solutions taught by industry-leading instructors.
Largest International Network
• 2,100 Classrooms
• 2,400 Instructors in 56 Countries
• 3 Million Student Days of Training per Year
New Horizons Great Lakes
• 10 State-of-the-art Facilities
• 50+ Classrooms
• 30+ Instructors
• 400+ Class Offerings
www.nhgreatlakes.com
5. Who is New Horizons?
• Strong Vendor Partnerships
www.nhgreatlakes.com
6. New Horizons Next Level Webinar Series
Getting the Most Out of Your
Lync Unified Communications Platform
Presented by C/D/H
7. Quick Facts
About Us Approach Partnerships
• Vendor • Microsoft Gold
• 23nd Year
Independent • VMware
• Grand Enterprise
• Non-reseller
Rapids & • Citrix Silver
Royal Oak • Professional
Services Only • Cisco Premier
• 30 Staff • Novell Gold
8. Microsoft Gold Partner
Competencies Successes Pinpoint
• Four Gold • Customer • Microsoft’s official
• Eight Silver Excellence partner directory
Award • 5-star rating
• Virtual Technical
Specialist (VTSP)
• Managed Partner
• Numerous
Partner Awards
10. What information workers expect today
Productivity
on the go
Access to
contacts,
email, and
documents
from Easily
virtually connect
anywhere with other
people
11. Lync enterprise benefits
Enable and improve Enable new ways of Reduce costs through Accelerate adoption
mobile productivity collaboration with simplification and of online services
voice & video using a consolidation
Communicate in real single unified client Reduce IT operations
time with colleagues, Manage with common costs
customers and Share ideas and keep and familiar tools
partners from virtually teams in sync Enables a path to
anywhere Reduce total cost of unified
Reduce costs related ownership with communications –
to video conferencing, integration and following a customer’s
telephony and travel shared infrastructure blueprint
12. Enabling customer deployment choice
Lync Server Lync Hybrid Lync Online
Lync Server Single domain & Office 365, Lync Online
Private cloud / dedicated directory Partner-hosted multi-
Users split – server / tenant
online
14. What’s new in Lync?
Be there without going there
Video gallery Single unified client Communicate directly Communicate with
experience across from within Office anyone on Skype
HD video or high workloads
resolution photos of Single identity Presence
attendees Lync Windows 8
immersive experience Shared contact card Instant Messaging
H.264 SVC support optimized for touch OneNote Share Peer to peer voice
Presenter controls to Mobile client experiences
optimize for meeting type designed for the device
Participant selected views
23. Lync 2013 mobile clients
I am always connected to my
network
I control my availability
I can communicate
immediately
I can see and hear you from
anywhere
I can collaborate from
anywhere
25. The new Lync works across platforms & devices
PC
Mac
Smartphone
Tablet
Browser
26. Lync is familiar and engaging,
across a variety
of devices and platforms
27. Lync 2013 mobile clients
Deliver compelling Voice over
Internet Protocol (VoIP), video over
IP, and collaboration experiences
on both smartphones and tablets
30. Real World Examples
Manufacturing
• Integration with Nortel CS1000 during
migration
• OCS 2007 to Lync 2010 upgrade
• AudioCodes gateways
• Regional Office is Asia, Europe, and South
America
• 23 branch offices with SBS and gateway
Professional Services
• Integration with Mitel
• Remote offices connecting over MPLS
• Remote works connecting with remote access
• Remote workers
31. Thank You
Royal Oak Grand Rapids
15 Ionia SW
306 S. Washington Ave.
Suite 270
Suite 212
Grand Rapids, MI 49503
Royal Oak, MI 48067
(616) 776-1600
(248) 546-1800
www.cdh.com