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New Horizons Next Level Webinar Series
             Hosted by: Brian Zibricky




                                         Getting the Most Out of Your
                                            Lync Unified Platform
                                                Presented by:
                                                 Rachel Byrne
Introduction


• Brian Zibricky
• Product Manager
• Previously a Technical Instructor
  with New Horizons for over 10 years
• Certifications: MCT, MCITP: Server 2008 Enterprise
  Administrator, MCSE / Security: Server 2003, ITIL v3
  Foundations, A+, Network+, Security+




       www.nhgreatlakes.com
Agenda


• Who is New Horizons?
• Introducing C/D/H with Rachel Byrne
• Getting the Most Out of Your Lync Unified Communications
  Platform
• Q&A




       www.nhgreatlakes.com
Who is New Horizons?

         New Horizons is a proven, worldwide training provider
with flexible learning solutions taught by industry-leading instructors.

Largest International Network
• 2,100 Classrooms
• 2,400 Instructors in 56 Countries
• 3 Million Student Days of Training per Year

New Horizons Great Lakes
•   10 State-of-the-art Facilities
•   50+ Classrooms
•   30+ Instructors
•   400+ Class Offerings


           www.nhgreatlakes.com
Who is New Horizons?


• Strong Vendor Partnerships




       www.nhgreatlakes.com
New Horizons Next Level Webinar Series

       Getting the Most Out of Your
  Lync Unified Communications Platform

              Presented by C/D/H
Quick Facts




About Us      Approach          Partnerships

              • Vendor          • Microsoft Gold
• 23nd Year
                Independent     • VMware
• Grand                           Enterprise
              • Non-reseller
  Rapids &                      • Citrix Silver
  Royal Oak   • Professional
                Services Only   • Cisco Premier
• 30 Staff                      • Novell Gold
Microsoft Gold Partner



 Competencies       Successes                Pinpoint

• Four Gold      • Customer            • Microsoft’s official
• Eight Silver     Excellence            partner directory
                   Award               • 5-star rating
                 • Virtual Technical
                   Specialist (VTSP)
                 • Managed Partner
                 • Numerous
                   Partner Awards
Expertise
What information workers expect today




                             Productivity
                              on the go




   Access to
   contacts,
  email, and
  documents
      from        Easily
    virtually    connect
   anywhere     with other
                  people
Lync enterprise benefits




Enable and improve        Enable new ways of       Reduce costs through    Accelerate adoption
mobile productivity       collaboration with       simplification and      of online services
                          voice & video using a    consolidation
Communicate in real       single unified client                            Reduce IT operations
time with colleagues,                              Manage with common      costs
customers and             Share ideas and keep     and familiar tools
partners from virtually   teams in sync                                    Enables a path to
anywhere                                           Reduce total cost of    unified
                          Reduce costs related     ownership with          communications –
                          to video conferencing,   integration and         following a customer’s
                          telephony and travel     shared infrastructure   blueprint
Enabling customer deployment choice




    Lync Server               Lync Hybrid             Lync Online

      Lync Server            Single domain &         Office 365, Lync Online
Private cloud / dedicated        directory            Partner-hosted multi-
                            Users split – server /            tenant
                                   online
Applications used everyday




           Enterprise-ready
    Unified communications platform
What’s new in Lync?
                              Be there without going there




Video gallery                Single unified client       Communicate directly   Communicate with
                             experience across           from within Office     anyone on Skype
HD video or high             workloads
resolution photos of                                     Single identity        Presence
attendees                    Lync Windows 8
                             immersive experience        Shared contact card    Instant Messaging
H.264 SVC support            optimized for touch         OneNote Share          Peer to peer voice
Presenter controls to        Mobile client experiences
optimize for meeting type    designed for the device
Participant selected views
Lync Client




Single unified client
Instant Messaging
Presence
Multiparty
HD video
gallery &
H.264
SVC
support

             Enable great meeting experiences &
             collaboration
Enable great meeting experiences &
collaboration
Enable great meeting experiences &
collaboration
Lync
Web App
for
browser
access
to Lync
Meetings
           Lync is familiar and engaging, across a
           variety of devices and platforms
OneNote
share,
accessible
directly
from a
Lync
Meeting
             Connect people,
             communications and the
             applications they use everyday
Lync 2013 mobile clients




I am always connected to my
network

I control my availability

I can communicate
immediately

I can see and hear you from
anywhere

I can collaborate from
anywhere
Lync
optimized
for an
immersive
Windows 8
experience


             Lync is familiar and engaging,
             across a variety
             of devices and platforms
The new Lync works across platforms & devices




 PC
      Mac
      Smartphone
                   Tablet
                            Browser
Lync is familiar and engaging,
across a variety
of devices and platforms
Lync 2013 mobile clients


Deliver compelling Voice over
Internet Protocol (VoIP), video over
IP, and collaboration experiences
on both smartphones and tablets
Connect people,
communications and the
applications they use everyday
Connect people,
communications and the
applications they use everyday
Real World Examples

     Manufacturing
•   Integration with Nortel CS1000 during
    migration
•   OCS 2007 to Lync 2010 upgrade
•   AudioCodes gateways
•   Regional Office is Asia, Europe, and South
    America
•   23 branch offices with SBS and gateway


Professional Services
•   Integration with Mitel
•   Remote offices connecting over MPLS
•   Remote works connecting with remote access
•   Remote workers
Thank You



Royal Oak                    Grand Rapids
                             15 Ionia SW
306 S. Washington Ave.
                             Suite 270
Suite 212
                             Grand Rapids, MI 49503
Royal Oak, MI 48067
                             (616) 776-1600
(248) 546-1800




                   www.cdh.com

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Getting the Most Out of Your Lync Unified Communications Platform

  • 1. New Horizons Next Level Webinar Series Hosted by: Brian Zibricky Getting the Most Out of Your Lync Unified Platform Presented by: Rachel Byrne
  • 2. Introduction • Brian Zibricky • Product Manager • Previously a Technical Instructor with New Horizons for over 10 years • Certifications: MCT, MCITP: Server 2008 Enterprise Administrator, MCSE / Security: Server 2003, ITIL v3 Foundations, A+, Network+, Security+ www.nhgreatlakes.com
  • 3. Agenda • Who is New Horizons? • Introducing C/D/H with Rachel Byrne • Getting the Most Out of Your Lync Unified Communications Platform • Q&A www.nhgreatlakes.com
  • 4. Who is New Horizons? New Horizons is a proven, worldwide training provider with flexible learning solutions taught by industry-leading instructors. Largest International Network • 2,100 Classrooms • 2,400 Instructors in 56 Countries • 3 Million Student Days of Training per Year New Horizons Great Lakes • 10 State-of-the-art Facilities • 50+ Classrooms • 30+ Instructors • 400+ Class Offerings www.nhgreatlakes.com
  • 5. Who is New Horizons? • Strong Vendor Partnerships www.nhgreatlakes.com
  • 6. New Horizons Next Level Webinar Series Getting the Most Out of Your Lync Unified Communications Platform Presented by C/D/H
  • 7. Quick Facts About Us Approach Partnerships • Vendor • Microsoft Gold • 23nd Year Independent • VMware • Grand Enterprise • Non-reseller Rapids & • Citrix Silver Royal Oak • Professional Services Only • Cisco Premier • 30 Staff • Novell Gold
  • 8. Microsoft Gold Partner Competencies Successes Pinpoint • Four Gold • Customer • Microsoft’s official • Eight Silver Excellence partner directory Award • 5-star rating • Virtual Technical Specialist (VTSP) • Managed Partner • Numerous Partner Awards
  • 10. What information workers expect today Productivity on the go Access to contacts, email, and documents from Easily virtually connect anywhere with other people
  • 11. Lync enterprise benefits Enable and improve Enable new ways of Reduce costs through Accelerate adoption mobile productivity collaboration with simplification and of online services voice & video using a consolidation Communicate in real single unified client Reduce IT operations time with colleagues, Manage with common costs customers and Share ideas and keep and familiar tools partners from virtually teams in sync Enables a path to anywhere Reduce total cost of unified Reduce costs related ownership with communications – to video conferencing, integration and following a customer’s telephony and travel shared infrastructure blueprint
  • 12. Enabling customer deployment choice Lync Server Lync Hybrid Lync Online Lync Server Single domain & Office 365, Lync Online Private cloud / dedicated directory Partner-hosted multi- Users split – server / tenant online
  • 13. Applications used everyday Enterprise-ready Unified communications platform
  • 14. What’s new in Lync? Be there without going there Video gallery Single unified client Communicate directly Communicate with experience across from within Office anyone on Skype HD video or high workloads resolution photos of Single identity Presence attendees Lync Windows 8 immersive experience Shared contact card Instant Messaging H.264 SVC support optimized for touch OneNote Share Peer to peer voice Presenter controls to Mobile client experiences optimize for meeting type designed for the device Participant selected views
  • 18. Multiparty HD video gallery & H.264 SVC support Enable great meeting experiences & collaboration
  • 19. Enable great meeting experiences & collaboration
  • 20. Enable great meeting experiences & collaboration
  • 21. Lync Web App for browser access to Lync Meetings Lync is familiar and engaging, across a variety of devices and platforms
  • 22. OneNote share, accessible directly from a Lync Meeting Connect people, communications and the applications they use everyday
  • 23. Lync 2013 mobile clients I am always connected to my network I control my availability I can communicate immediately I can see and hear you from anywhere I can collaborate from anywhere
  • 24. Lync optimized for an immersive Windows 8 experience Lync is familiar and engaging, across a variety of devices and platforms
  • 25. The new Lync works across platforms & devices PC Mac Smartphone Tablet Browser
  • 26. Lync is familiar and engaging, across a variety of devices and platforms
  • 27. Lync 2013 mobile clients Deliver compelling Voice over Internet Protocol (VoIP), video over IP, and collaboration experiences on both smartphones and tablets
  • 28. Connect people, communications and the applications they use everyday
  • 29. Connect people, communications and the applications they use everyday
  • 30. Real World Examples Manufacturing • Integration with Nortel CS1000 during migration • OCS 2007 to Lync 2010 upgrade • AudioCodes gateways • Regional Office is Asia, Europe, and South America • 23 branch offices with SBS and gateway Professional Services • Integration with Mitel • Remote offices connecting over MPLS • Remote works connecting with remote access • Remote workers
  • 31. Thank You Royal Oak Grand Rapids 15 Ionia SW 306 S. Washington Ave. Suite 270 Suite 212 Grand Rapids, MI 49503 Royal Oak, MI 48067 (616) 776-1600 (248) 546-1800 www.cdh.com