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The Top Five Signs You Need
DevOps
The DevOps methodology unites software development
(Dev) and production and operations (Ops) into a single,
integrated, and continuous process.
While Dev focuses on innovation and speed, the mandate
to Ops is about stability, control, and predictability.

Left to themselves, Dev and Ops struggle to
talk to each other, much less collaborate. Is the
ongoing battle between Development and
Operations holding you back?
Here are five signs you may need to bring them together
with DevOps.
[1] Your customers find major defects
A defect found by a customer in
production can be 1,000 times more
expensive to fix.1 But when there is
a hard deadline looming, the
application often gets thrown over
the wall into production, no matter
how incomplete the testing.
1. Software Defect Reduction Top 10 List, Computer, January, 2001. http://www.cs.umd.edu/projects/SoftEng/ESEG/papers/82.78.pdf
[2] You can’t do anything until you
have everything
…and you never have everything!
One team waits for code being built by a second
team, which is waiting on a third, which is waiting
on the first. Or developers and testers need access
to the production environment, available for two
hours a week with data they can’t touch.
The results? Hurry up and wait. Then take a
guess on whether the code will work as
designed when it goes into production.
[3] No one talks to each other
• “
Because Ops, Dev, and Testing are in
different groups and use different systems
to manage their environments, the
feedback loop that should be in place
between Ops and Dev breaks down.
Code is just thrown over the wall to Ops,
and the production requirements are
never communicated to Dev.
[4] No matter how agile you become,
going live takes as long as ever
Agile development speeds software development.

But Dev alone doesn’t get the app
into the hands of the customer…
Because Ops often hasn’t been involved in
development and doesn’t understand what is
needed, there is a lot of trial and error in
deploying to production, wasting time. And if
your software release isn’t automated, it makes
getting a new app into production that much
slower and error-prone.
[5] Any problems lead to finger
pointing
If things go wrong…
…does everyone scramble to show that it was
someone else’s fault?

DevOps is all about collaborating and
cooperating as a team, and pointing
fingers is poisonous to a collaborative
working environment.
If you found yourself laughing or crying at these cartoons,
this is a sign you need to take immediate action!

Find out how you can fix these problems at:

www.ca.com/devops-ebook
Click to download the eBooklet now!

Dysfunction Junction:
A Pragmatic Guide to
Getting Started

with DevOps

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The Top Five Signs You Need DevOps

  • 1. The Top Five Signs You Need DevOps
  • 2. The DevOps methodology unites software development (Dev) and production and operations (Ops) into a single, integrated, and continuous process. While Dev focuses on innovation and speed, the mandate to Ops is about stability, control, and predictability. Left to themselves, Dev and Ops struggle to talk to each other, much less collaborate. Is the ongoing battle between Development and Operations holding you back? Here are five signs you may need to bring them together with DevOps.
  • 3. [1] Your customers find major defects
  • 4. A defect found by a customer in production can be 1,000 times more expensive to fix.1 But when there is a hard deadline looming, the application often gets thrown over the wall into production, no matter how incomplete the testing. 1. Software Defect Reduction Top 10 List, Computer, January, 2001. http://www.cs.umd.edu/projects/SoftEng/ESEG/papers/82.78.pdf
  • 5. [2] You can’t do anything until you have everything
  • 6. …and you never have everything! One team waits for code being built by a second team, which is waiting on a third, which is waiting on the first. Or developers and testers need access to the production environment, available for two hours a week with data they can’t touch. The results? Hurry up and wait. Then take a guess on whether the code will work as designed when it goes into production.
  • 7. [3] No one talks to each other • “
  • 8. Because Ops, Dev, and Testing are in different groups and use different systems to manage their environments, the feedback loop that should be in place between Ops and Dev breaks down. Code is just thrown over the wall to Ops, and the production requirements are never communicated to Dev.
  • 9. [4] No matter how agile you become, going live takes as long as ever
  • 10. Agile development speeds software development. But Dev alone doesn’t get the app into the hands of the customer… Because Ops often hasn’t been involved in development and doesn’t understand what is needed, there is a lot of trial and error in deploying to production, wasting time. And if your software release isn’t automated, it makes getting a new app into production that much slower and error-prone.
  • 11. [5] Any problems lead to finger pointing
  • 12. If things go wrong… …does everyone scramble to show that it was someone else’s fault? DevOps is all about collaborating and cooperating as a team, and pointing fingers is poisonous to a collaborative working environment.
  • 13. If you found yourself laughing or crying at these cartoons, this is a sign you need to take immediate action! Find out how you can fix these problems at: www.ca.com/devops-ebook Click to download the eBooklet now! Dysfunction Junction: A Pragmatic Guide to Getting Started with DevOps