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Visibility, Control and Early Detection @ CAI Ensuring Project Success Through Automated Project Governance
Today’s Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Problem Statement ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
[object Object]
[object Object]
[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object]
[object Object]
What We Learned About  The Industry … Greater than 60% of all IT projects have either failed or were  delivered with  less than the  desired results.
Of Course We Know the Real Story …  Don’t We?
Today’s Objective  ,[object Object],[object Object]
Road to Risk Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
We Learned …
We Learned …
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Things We Know or Do We?
We Didn’t Know …
Which is Why We Found  Ourselves Too Close To the Edge ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What Did We Do Next ? ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Project Review Revealed: Close to the Edge Too Many Times
What We Learned About  The Industry … Greater than 50% of all IT projects have either failed or were  delivered with  less than the  desired results.
What We Learned About  The Industry … Greater than 50% of all IT projects have either failed or were  delivered with  less than the  desired results.
And at the End of the Day Our Risk Turned Out to About People … ,[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],Conclusion …
The Road to the Solution … ,[object Object],[object Object],[object Object],[object Object],[object Object]
So What Problems Must Be Addressed? ,[object Object],[object Object],[object Object],[object Object],[object Object]
So What Problems Must Be Addressed? ,[object Object],[object Object],[object Object],[object Object],[object Object]
So What Problems Must Be Addressed? ,[object Object],[object Object],[object Object],[object Object],[object Object]
So What Problems Must Be Addressed? ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object]
[object Object],[object Object],The Goal of Our Solution …
Our Solution …
“ The power to discern the true nature of the situation”
Modular Design:  The Solution The Solution
Modular Design:  The Solution
Modular Design:  Solution + Content
IT Governance Content Cartridge
Future Cartridges and Content ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],Repository for all projects ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Consistent Execution What do  we need to know? Where  do we store it? How do we consume it or view it? What  Will we learn from this?
Foundation for Process Improvement Capability Level VISIBILITY Streamline Processes Implement Standard Processes OPTIMIZATION CONTROL Understand What is Happening Cumulative timeline
Developers Designers Team Leaders End Users Business Managers Vendors IT Management Infrastructure Team Risk Discovery Team Project Manager
 
 
 
 
 
 
 
 
 
The Value of  Automated Management Insight  and IT Governance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Orient Act Observe Decide
What is  Insight  Doing for CAI … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Impact Low  High Difficult  Easy Implementation
The Insight Control Room Control Room for Knowledge & Management Notifications Alerts Warnings Data &  Opinion ,[object Object],[object Object],[object Object],[object Object],Knowledge, Rules, Experience Doer Manager Rules & Knowledge Rules  & Knowledge Activities External Expert
Closing Thoughts … Few companies can grow without taking risks. But poor risk management leads to surprises in business operations that can impact shareholder confidence, regulatory oversight and the bottom line.
I am not suggesting that we can eliminate all project risks, nor do we want to … some risks are good I am also not suggesting that projects will never fail again … when organizations fail to react to information, projects can still fail
What I am suggesting is that if there isn’t a “Risk Identification, Assessment, and Mitigation Process” implemented on all of your projects then you are just waiting for projects to fall behind schedule or fail.
Remember …   “ Managing risk does not deal with future decisions, but the future of present decisions”
“ The power to discern the true nature of the situation”

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Ensuring Project Success Through Automated Risk Management

  • 1. Visibility, Control and Early Detection @ CAI Ensuring Project Success Through Automated Project Governance
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11. What We Learned About The Industry … Greater than 60% of all IT projects have either failed or were delivered with less than the desired results.
  • 12. Of Course We Know the Real Story … Don’t We?
  • 13.
  • 14.
  • 17.
  • 19.
  • 20.
  • 21.
  • 22. What We Learned About The Industry … Greater than 50% of all IT projects have either failed or were delivered with less than the desired results.
  • 23. What We Learned About The Industry … Greater than 50% of all IT projects have either failed or were delivered with less than the desired results.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 34. “ The power to discern the true nature of the situation”
  • 35. Modular Design: The Solution The Solution
  • 36. Modular Design: The Solution
  • 37. Modular Design: Solution + Content
  • 39.
  • 40.
  • 41. Foundation for Process Improvement Capability Level VISIBILITY Streamline Processes Implement Standard Processes OPTIMIZATION CONTROL Understand What is Happening Cumulative timeline
  • 42. Developers Designers Team Leaders End Users Business Managers Vendors IT Management Infrastructure Team Risk Discovery Team Project Manager
  • 43.  
  • 44.  
  • 45.  
  • 46.  
  • 47.  
  • 48.  
  • 49.  
  • 50.  
  • 51.  
  • 52.
  • 53.
  • 54.
  • 55. Closing Thoughts … Few companies can grow without taking risks. But poor risk management leads to surprises in business operations that can impact shareholder confidence, regulatory oversight and the bottom line.
  • 56. I am not suggesting that we can eliminate all project risks, nor do we want to … some risks are good I am also not suggesting that projects will never fail again … when organizations fail to react to information, projects can still fail
  • 57. What I am suggesting is that if there isn’t a “Risk Identification, Assessment, and Mitigation Process” implemented on all of your projects then you are just waiting for projects to fall behind schedule or fail.
  • 58. Remember … “ Managing risk does not deal with future decisions, but the future of present decisions”
  • 59. “ The power to discern the true nature of the situation”

Hinweis der Redaktion

  1. How many of you are waiting for projects to fall behind schedule? Three (3) undeniable truths: 1 – SW development is a risky business because the entire business is shrouded in uncertainty 2 – Greater than 50% of all projects are delivered late or with less than promised by the original deadline 3 – Any project worth doing that is undertaken without a formal risk identification, assessment, and mitigation process is waiting to fall behind
  2. What we will be talking about today is what we did at CAI to institionalize project knowledge, mitigate project risks, and eliminate surprise from projects but not just IT projects … Why? Because we found ourselves “Waiting for projects to fall behind” In doing that we will discuss the:
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  10. iTMPI – Risk Consultants
  11. iTMPI – Risk Consultants
  12. The things we think we know are like dark clouds on projects … you never really know what is in the dark clouds … they could pass, could contain rain, or could contain lightening
  13. The things we think we know are like dark clouds on projects … you never really know what is in the dark clouds … they could pass, could contain rain, or could contain lightening
  14. Everyone tells the truth and projects never fail
  15. The things we think we know are like dark clouds on projects … you never really know what is in the dark clouds … they could pass, could contain rain, or could contain lightening
  16. Heroics a problem … what we did was identified as something always being done
  17. iTMPI – Risk Consultants
  18. iTMPI – Risk Consultants
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  21. Externalized package of knowledge installed like a cartridge Something that could be leveraged without programming
  22. Externalized package of knowledge installed like a cartridge Something that could be leveraged without programming
  23. Most PMOs only review some projects. A minimally intrusive system will allow project office review for all projects if you choose to do so. APO is a web application with no client footprint required.
  24. When a Good Rating Doesn't Mean Much By Allan Holmes | Thursday, March 06, 2008  |  02:20 PM The Risk Factor blogger Bob Charette, a risk management expert who consults with federal agencies on risk management, picked up yesterday's story on the deep trouble that the Census Bureau‘s handheld computer contract is in. In his blog post, he questions the credibility of the Capability Maturity Model Integration (CMMI®). Harris Corp.'s Government Communications Systems Division, which is the prime contractor on the $600 million handheld contract (now likely much more than $650 million after all the costs from changes, errors and delays are included), has a Maturity Level 3 rating. "The Level 3 rating denotes superior process maturity within the division's program management, engineering, quality assurance, and other disciplines, and achievement of this rating has become a competitive differentiator on many government programs," Charette quotes. Charette wants to know: "At the very least, I think the division's CMMI rating may need to be re-evaluated, or maybe better, the U.S. government better start looking at what, if anything, SEI CMMI Level 3 actually means in practice.“ Or it could mean, the customer, the Census Bureau, put too many demands on Harris -- so many, in fact, that no maturity designation, no matter how high, could have avoided the very problems that now threaten the viability of the U.S. census.
  25. Great Management Process + Tools = Increased Management and Governance