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#IHRSA2013
                     Thursday March 21st
                          1:30 - 3:00


Key Industry Trends
Transforming Health Clubs
健身 乐部的发展趋势 早安
                  @bryankorourke #ihrsa2013
                                           1
bryankorourke.com



all #ihrsa2013 content available here

      这可以在这里找到

                                        2
Digital Darwinism
      When technology
      and society evolve
      faster than your
      ability to adapt.....
       数字达尔文主义




                          3
Keep In Mind   看到什么是重要的故事   4
一顶帽子




Le Petit Prince - A Hat ?          5
蛇     下大象




A Boa Constrictor Consumed An Elephant         6
"What is essential is
             invisible to the eye."

Perception                 感觉         7
Scarcity   缺乏
                8
Abundance   丰富
                 9
Law Of Accelerating Returns   变化速度快
                                      10
CONVERGENCE                       收敛

                                  technology


                      consumers



11   @bryankorourke
                                   globalism
业务转型

                            Transformative
                                   Change
@bryankorourke #ihrsa2013
                                             12
Consumer Trends
 Big Changes New Markets
               消费趋势




          “Nat” Van Peer
      Les Mills Millennial

                         13
129 Million                 health club members globally
                                                在世界


@bryankorourke #ihrsa2013                              14
130                         Thousand
                             Fitness Clubs Globally
                             健康 乐部在世界上



@bryankorourke #ihrsa2013                         15
7 Billion      humans in 2013
                            几个人是客户


@bryankorourke #ihrsa2013      < 2 % are club members   16
91
                                      @bryankorourke #ihrsa2013


average time in a year people drink             许多客户          17
Growth
           @bryankorourke #ihrsa2013
                              发展
         In a Changing World           18
@bryankorourke #ihrsa2013



Women’s Impact On Clubs      妇女的影响                19
History - Teaches Us Something
The Changing Role Of Women Impacted Clubs


Fitness Femininity                      Fonda & Cooper
Women encouraged to be                  Music and aerobics. The           Millennial, Technology
attractive and feminine, but not        beginning of uni-sex clubs as     Technology use, gaming, social
muscular. The Women. Health Spa.        woman entered corporate           media, quantified self, smartphones,
Means of keeping a husband.             world.                            grown children, empty nesting.




1930-1950            1950-1970              1970-1990              1990-2000             2000-2010




 LaLanne, Figure Salons                                         Ecology, Reflection, Impact
 Television personalities, weight loss centers, spot            Back to basics, functional training, outdoor
 reduction vibration machines. Gender specific clubs.            activities complimented. Low impact, Pilates,
                                                                Yoga.

历史告诉我们,                                                                                                         20
BRYANKOROURKE.COM | WELLNESS INDUSTRY 2013



                                             健康是重要的




        WELLTHY
 GOOD HEALTH IS NOW AS IMPORTANT TO SOME
CONSUMERS AS HAVING THE BIGGEST, NEWEST OR
         SHINIEST STATUS SYMBOLS



                                                                  21
BRYANKOROURKE.COM | WELLNESS INDUSTRY 2013




WELLTHY | SIGN OF THE TIMES

    “73% of consumers consider being
 physically fit important to being ‘well,’
with 74% including ‘feeling good about
                         themselves’ .”

                     - The Hartman Group, August 2010


健身是重要的健康
                                                                  22
Global Population




                             41%
                              Millennial | 10-32
                                        青年人口
                                             17% Under 9
                                         13% Gen X 33-45
                                       21% Boomers 46-64
                                              7% Over 65




@bryankorourke #ihrsa2013                                  23
@bryankorourke #ihrsa2013   24
72%
            @bryankorourke #ihrsa2013


Distrust              没有信任              25
Generation “Me”
他们




          89% Equivocate Brand to Ethnicity   26
51%
4 + Sources
When Buying

@bryankorourke #ihrsa2013   27
30%
                  US Club Members Millennial
                      18-34 Years of Age


@bryankorourke #ihrsa2013                 年轻人的客户
                                                   28
Traversing Demographics
                                                                                中国使用40%


                                                                          所有的人使用的技术
                                                                       Connected Consumers




http://theregenerationroadmap.com/research/consumer-studyhttp://
techcrunch.com/2012/12/19/forrester-84-of-u-s-adults-now-use-the-
web-daily-50-own-smartphones-tablet-ownership-doubled-to-19-
                                                                         84%
                                                                    Access The Internet Daily
in-2012/
                                                                                                29
Radical Customer Transformation

                                                  “Transforming Expectations
                                                   Of and Interactions With All
                                                    Suppliers - From Retailers
                                                        and Manufacturers to
                                                   Governments and Utilities”


                                                                 客户正在改变


http://www.ey.com/Publication/vwLUAssets/                  @bryankorourke #ihrsa2013
                                                           Ernst & Young 2012
This_time_it_is_personal_-_from_consumer_to_co-
creator_2012/$File/Consumer%20barometer_V9a.pdf
                                                                                       30
公司名称不重要




    Ernst & Young 2012
    US Chameleon Consumer



   25%
http://www.ey.com/Publication/vwLUAssets/
This_time_it_is_personal_-_from_consumer_to_co-
creator_2012/$File/Consumer%20barometer_V9a.pdf   Brand Doesn’t Matter   31
89% Price
 #1 Decision Factor
价格是最重要的事情




@bryankorourke #ihrsa2013   Economics   32
66%保护重要



http://theregenerationroadmap.com/
research/consumer-study/             Society Needs to Consume Less   33
digital darwinism




                            25%
                  only would say customer experience is
                            good or excellent

                            很多客户不         心
@bryankorourke #ihrsa2013                 Experian Survey 2012
                                                                 34
Using Devices To Maxmimize Every Moment




                                   客户正在发生变
    63% of females
                                 化,一些企业不改
        and 73% of
    males check at                             变
   least every hour
@bryankorourke #ihrsa2013
                              Mobile Moments
                                                   35
$2.7 Trillion
                            US “Sick Care” System Broken
                                            医生护理昂贵




@bryankorourke #ihrsa2013
                                       New Markets        36
Overall physical
                              activity has dropped
                               by 20% in the U.K.,
                              32% in the U.S., and
                                      45% in China




 孩子不正常

@bryankorourke #ihrsa2013
                            Children’s Health     37
Our big world is getting smaller




                                             国际的


                                 Globalism
@bryankorourke #ihrsa2013                      38
Masai Warrior
                With a smartphone
技术使世界的变化




                                39
The Rise Of The Rest
Shanghai Tower
不断增长的世界




                                  By 2030 global middle
                            class is projected to double
@bryankorourke #ihrsa2013
                                 to as many as 5 billion
                                                           40
Asia - Pacific Region
                         Highest Growth 5-7%
 Our big world is getting smaller
                             亚洲最大的增长




增长将在城市
                Globalism
                                           41
Increasingly Global Industry




更多的增长环游世界            hardcandyfitness.com
                                           42
Emerging2
       “Emerging brands from all over are catering to emerging
                   middle classes from all over.”




@bryankorourke #ihrsa2013
                                                  的增长将内部
                                                                 43
Peter Diamandis
未来的世界是美好的
                  Peter Diamandis
                                    44
Technology
技术




An onslaught of
innovation
@bryankorourke #ihrsa2013   45
1997 - 1998




$999                 46
1.1 B - 2.3 B
      2007 - 2012   people using Internet




超过550万中国人       Internet Users Doubled      47
82% of 16-24 year olds in China
     have a smartphone




 82%
  246 Million Subscribers
                            China is world’s largest market
                                  Mobile Devices
@bryankorourke #ihrsa2013
                                         246万中国用户         48
The Internet Of Things

@bryankorourke #ihrsa2013              东西相连    49
35 Million US Adults




Amiigo
健康追踪
@bryankorourke #ihrsa2013   Track Fitness or Health
                                                  50
Mobile Applications


                            20K Health Apps
                            Service Delivery
                                 Scheduling
                              New Business
                                     Models


                            移动应用程序


@bryankorourke #ihrsa2013                      51
Newism
See or Hear; Check
Reviews; Try for
FREE


TRYSUMER             新的方法来做事情,
                                 52
Gamification & Channel Extension




                            Text




@bryankorourke #ihrsa2013          跟踪   53
RFID | Cashless Transactions | Kiosks
                           自动系统




                                    54
Programming - Wexer




                      自动健身课程




                  Virtual Classes   55
Virtual
Group Fitness
             56
@bryankorourke #ihrsa2013   Quick Response Codes   57
New Technologies




新设备           Alternative Cardio   58
57% of Members Use Smartpones or Tablets




                            许多客户使用技术

@bryankorourke #ihrsa2013                 Open   59
Strategy - Where Are We Headed?
New business models & competition
会发生什么事




                                    60
Design Is User   设计很重要

Experience




                         61
Design           设计很重要

DavidBartonGym




                         62
Will
                             T



GymBox   设计很重要   benkellydesign.com
                                  63
Functional & Group
Training Will Flourish
课程将增长




                         64
New Types Of Exciting
Equipment With More
Advanced Technologies
Are Emerging



新设备
                        65
从中断影响大
Clayton Christensen
Disruption Guru       @bryankorourke #ihrsa2013   66
Where Are We Heading ?
                            “Disruption is altering
                             competition, creating
                             new opportunities by
                              redefining business
                             models and enabling
                                  us to enter new
                                         markets”
      中断创造了新的途径                  @bryankorourke


@bryankorourke #ihrsa2013                             67
Where Are We In The Life Cycle ?
Are we going to embrace to “S” Curve ?
行业日渐成熟
                                                            Maturity
                                                            2008 - Present - the rate of expansion is
                                                            equal to that of the economy. Consolidation
                                                            of key players is underway. Profit margins
                                                            lessen.
                    Growth
                    1980 - 2007 Life Cycle, Nautilus,
                    Bally Sale, New Brands, Jane
                    Fonda Videos



Introduction - Infancy
1950 - 1979 Unisex, Figure Salons,
LaLanne, Bodybuilding
                                                                                                Decline ? Or S Curve
                                             The Chasm




       Innovators         Early Adopters                 Early Majority     Late Majority        Laggards
                                                                                                                       68
Market Definition Today

     Big Box
                    Micro
      High


     Low Cost    Convenience


行业的今天               @bryankorourke #ihrsa2013
                                                69
S Curve - Reinvention



                          New Era : Micro Gym
                                     Low Cost
                                       Pop Up
                                        Digital
                                     Wellness
                                           Spa




行业的明天                   @bryankorourke #ihrsa2013
                                                    70
Entering Fragmentation Era



No single enterprise has large enough share
    of the market to be able to influence
           the industry's direction.

           许多不同类型的业务


                             @bryankorourke #ihrsa2013
                                                         71
Text




New Business Models   新的做事方式
                               72
Digital Disruption


       Virtual        Wellness



     Nutritional     Motivational


技术一定会取得新的机遇              @bryankorourke #ihrsa2013
                                                     73
CONVERGENCE
                                  technology


                      consumers


     创建的更改

74   @bryankorourke
                                   globalism
Growth
          @bryankorourke #ihrsa2013


         变化将导致经济增长
                                      75
"What is essential is
             invisible to the eye."

Perception          看到了机会
                                      76
“The best way to predict the future
  is to create it “ - Peter Drucker


             创造未来


                                      77

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Key Industry Trends Transforming Health Clubs From IHRSA 2013 | Bryan O'Rourke

  • 1. #IHRSA2013 Thursday March 21st 1:30 - 3:00 Key Industry Trends Transforming Health Clubs 健身 乐部的发展趋势 早安 @bryankorourke #ihrsa2013 1
  • 2. bryankorourke.com all #ihrsa2013 content available here 这可以在这里找到 2
  • 3. Digital Darwinism When technology and society evolve faster than your ability to adapt..... 数字达尔文主义 3
  • 4. Keep In Mind 看到什么是重要的故事 4
  • 6. 下大象 A Boa Constrictor Consumed An Elephant 6
  • 7. "What is essential is invisible to the eye." Perception 感觉 7
  • 8. Scarcity 缺乏 8
  • 9. Abundance 丰富 9
  • 10. Law Of Accelerating Returns 变化速度快 10
  • 11. CONVERGENCE 收敛 technology consumers 11 @bryankorourke globalism
  • 12. 业务转型 Transformative Change @bryankorourke #ihrsa2013 12
  • 13. Consumer Trends Big Changes New Markets 消费趋势 “Nat” Van Peer Les Mills Millennial 13
  • 14. 129 Million health club members globally 在世界 @bryankorourke #ihrsa2013 14
  • 15. 130 Thousand Fitness Clubs Globally 健康 乐部在世界上 @bryankorourke #ihrsa2013 15
  • 16. 7 Billion humans in 2013 几个人是客户 @bryankorourke #ihrsa2013 < 2 % are club members 16
  • 17. 91 @bryankorourke #ihrsa2013 average time in a year people drink 许多客户 17
  • 18. Growth @bryankorourke #ihrsa2013 发展 In a Changing World 18
  • 19. @bryankorourke #ihrsa2013 Women’s Impact On Clubs 妇女的影响 19
  • 20. History - Teaches Us Something The Changing Role Of Women Impacted Clubs Fitness Femininity Fonda & Cooper Women encouraged to be Music and aerobics. The Millennial, Technology attractive and feminine, but not beginning of uni-sex clubs as Technology use, gaming, social muscular. The Women. Health Spa. woman entered corporate media, quantified self, smartphones, Means of keeping a husband. world. grown children, empty nesting. 1930-1950 1950-1970 1970-1990 1990-2000 2000-2010 LaLanne, Figure Salons Ecology, Reflection, Impact Television personalities, weight loss centers, spot Back to basics, functional training, outdoor reduction vibration machines. Gender specific clubs. activities complimented. Low impact, Pilates, Yoga. 历史告诉我们, 20
  • 21. BRYANKOROURKE.COM | WELLNESS INDUSTRY 2013 健康是重要的 WELLTHY GOOD HEALTH IS NOW AS IMPORTANT TO SOME CONSUMERS AS HAVING THE BIGGEST, NEWEST OR SHINIEST STATUS SYMBOLS 21
  • 22. BRYANKOROURKE.COM | WELLNESS INDUSTRY 2013 WELLTHY | SIGN OF THE TIMES “73% of consumers consider being physically fit important to being ‘well,’ with 74% including ‘feeling good about themselves’ .” - The Hartman Group, August 2010 健身是重要的健康 22
  • 23. Global Population 41% Millennial | 10-32 青年人口 17% Under 9 13% Gen X 33-45 21% Boomers 46-64 7% Over 65 @bryankorourke #ihrsa2013 23
  • 25. 72% @bryankorourke #ihrsa2013 Distrust 没有信任 25
  • 26. Generation “Me” 他们 89% Equivocate Brand to Ethnicity 26
  • 27. 51% 4 + Sources When Buying @bryankorourke #ihrsa2013 27
  • 28. 30% US Club Members Millennial 18-34 Years of Age @bryankorourke #ihrsa2013 年轻人的客户 28
  • 29. Traversing Demographics 中国使用40% 所有的人使用的技术 Connected Consumers http://theregenerationroadmap.com/research/consumer-studyhttp:// techcrunch.com/2012/12/19/forrester-84-of-u-s-adults-now-use-the- web-daily-50-own-smartphones-tablet-ownership-doubled-to-19- 84% Access The Internet Daily in-2012/ 29
  • 30. Radical Customer Transformation “Transforming Expectations Of and Interactions With All Suppliers - From Retailers and Manufacturers to Governments and Utilities” 客户正在改变 http://www.ey.com/Publication/vwLUAssets/ @bryankorourke #ihrsa2013 Ernst & Young 2012 This_time_it_is_personal_-_from_consumer_to_co- creator_2012/$File/Consumer%20barometer_V9a.pdf 30
  • 31. 公司名称不重要 Ernst & Young 2012 US Chameleon Consumer 25% http://www.ey.com/Publication/vwLUAssets/ This_time_it_is_personal_-_from_consumer_to_co- creator_2012/$File/Consumer%20barometer_V9a.pdf Brand Doesn’t Matter 31
  • 32. 89% Price #1 Decision Factor 价格是最重要的事情 @bryankorourke #ihrsa2013 Economics 32
  • 34. digital darwinism 25% only would say customer experience is good or excellent 很多客户不 心 @bryankorourke #ihrsa2013 Experian Survey 2012 34
  • 35. Using Devices To Maxmimize Every Moment 客户正在发生变 63% of females 化,一些企业不改 and 73% of males check at 变 least every hour @bryankorourke #ihrsa2013 Mobile Moments 35
  • 36. $2.7 Trillion US “Sick Care” System Broken 医生护理昂贵 @bryankorourke #ihrsa2013 New Markets 36
  • 37. Overall physical activity has dropped by 20% in the U.K., 32% in the U.S., and 45% in China 孩子不正常 @bryankorourke #ihrsa2013 Children’s Health 37
  • 38. Our big world is getting smaller 国际的 Globalism @bryankorourke #ihrsa2013 38
  • 39. Masai Warrior With a smartphone 技术使世界的变化 39
  • 40. The Rise Of The Rest Shanghai Tower 不断增长的世界 By 2030 global middle class is projected to double @bryankorourke #ihrsa2013 to as many as 5 billion 40
  • 41. Asia - Pacific Region Highest Growth 5-7% Our big world is getting smaller 亚洲最大的增长 增长将在城市 Globalism 41
  • 43. Emerging2 “Emerging brands from all over are catering to emerging middle classes from all over.” @bryankorourke #ihrsa2013 的增长将内部 43
  • 47. 1.1 B - 2.3 B 2007 - 2012 people using Internet 超过550万中国人 Internet Users Doubled 47
  • 48. 82% of 16-24 year olds in China have a smartphone 82% 246 Million Subscribers China is world’s largest market Mobile Devices @bryankorourke #ihrsa2013 246万中国用户 48
  • 49. The Internet Of Things @bryankorourke #ihrsa2013 东西相连 49
  • 50. 35 Million US Adults Amiigo 健康追踪 @bryankorourke #ihrsa2013 Track Fitness or Health 50
  • 51. Mobile Applications 20K Health Apps Service Delivery Scheduling New Business Models 移动应用程序 @bryankorourke #ihrsa2013 51
  • 52. Newism See or Hear; Check Reviews; Try for FREE TRYSUMER 新的方法来做事情, 52
  • 53. Gamification & Channel Extension Text @bryankorourke #ihrsa2013 跟踪 53
  • 54. RFID | Cashless Transactions | Kiosks 自动系统 54
  • 55. Programming - Wexer 自动健身课程 Virtual Classes 55
  • 57. @bryankorourke #ihrsa2013 Quick Response Codes 57
  • 58. New Technologies 新设备 Alternative Cardio 58
  • 59. 57% of Members Use Smartpones or Tablets 许多客户使用技术 @bryankorourke #ihrsa2013 Open 59
  • 60. Strategy - Where Are We Headed? New business models & competition 会发生什么事 60
  • 61. Design Is User 设计很重要 Experience 61
  • 62. Design 设计很重要 DavidBartonGym 62
  • 63. Will T GymBox 设计很重要 benkellydesign.com 63
  • 64. Functional & Group Training Will Flourish 课程将增长 64
  • 65. New Types Of Exciting Equipment With More Advanced Technologies Are Emerging 新设备 65
  • 67. Where Are We Heading ? “Disruption is altering competition, creating new opportunities by redefining business models and enabling us to enter new markets” 中断创造了新的途径 @bryankorourke @bryankorourke #ihrsa2013 67
  • 68. Where Are We In The Life Cycle ? Are we going to embrace to “S” Curve ? 行业日渐成熟 Maturity 2008 - Present - the rate of expansion is equal to that of the economy. Consolidation of key players is underway. Profit margins lessen. Growth 1980 - 2007 Life Cycle, Nautilus, Bally Sale, New Brands, Jane Fonda Videos Introduction - Infancy 1950 - 1979 Unisex, Figure Salons, LaLanne, Bodybuilding Decline ? Or S Curve The Chasm Innovators Early Adopters Early Majority Late Majority Laggards 68
  • 69. Market Definition Today Big Box Micro High Low Cost Convenience 行业的今天 @bryankorourke #ihrsa2013 69
  • 70. S Curve - Reinvention New Era : Micro Gym Low Cost Pop Up Digital Wellness Spa 行业的明天 @bryankorourke #ihrsa2013 70
  • 71. Entering Fragmentation Era No single enterprise has large enough share of the market to be able to influence the industry's direction. 许多不同类型的业务 @bryankorourke #ihrsa2013 71
  • 72. Text New Business Models 新的做事方式 72
  • 73. Digital Disruption Virtual Wellness Nutritional Motivational 技术一定会取得新的机遇 @bryankorourke #ihrsa2013 73
  • 74. CONVERGENCE technology consumers 创建的更改 74 @bryankorourke globalism
  • 75. Growth @bryankorourke #ihrsa2013 变化将导致经济增长 75
  • 76. "What is essential is invisible to the eye." Perception 看到了机会 76
  • 77. “The best way to predict the future is to create it “ - Peter Drucker 创造未来 77