The document discusses how communities can accelerate learning through knowledge sharing. It addresses that communities need people, processes, and technology to function effectively. To maximize learning, communities must address people's fears by researching objectives and challenges. Building real relationships between members through one-on-one interactions and community events also helps accelerate learning. Progress should be measured through surveys, site analytics, and member interviews to quantify impacts like reduced costs, increased productivity and revenue. Researching member needs, fostering relationships, and reporting on progress can help communities effectively share knowledge and accelerate learning.
2. Nancy
Kinder was
working
at…
….ignited a
love for
Communities!*
*A specific group of people
who have developed
relationships around a strong
common interest.
…..a Global
Company…
.
3. • Consultancy of community
experts
• Driven by social science
• Driven by data
• Delivered hundreds of
successful communities!
5. Rich’s Blog
Over 10k
subscribers
2200 blog posts
Over 500 page
views per day
www.FeverBee.co
m
@RichMillington
6,221 followers
6,284 tweets
Virtual Community
Summit
♯VirComm14
Sprint USA
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Sprint Europe
6. How do learning
communities help
Organizations?
Increase revenue
Reduce costs
Accelerate research and
development
Increase productivity
Fulfill the organizations mission
7. How do learning
communities help people?
Sense of belonging
Mutual Support
Great Influence
Up Skill
11. 1.What is the biggest
barrier to learning in a
community?
2. What can you do to
accelerate learning in a
community?
People
12. What is the biggest
barrier to learning in a
community?
People
13. What is the biggest
barrier to learning in a
community?
People
Fear
14. People – Address the Fear!
Research the….
• Objective
• Audience
• Common Biggest Challenge?
• Collaboration on Resources?
• Hot Discussion topics?
• Coach them to go first -
Something to learn, something to
share
And let members influence!
16. What is the biggest
barrier to learning in a
community?
People
Fear
17. 1.What is the biggest
barrier to learning in a
community?
2. What can you do to
accelerate learning in a
community?
People
18. What can you do to
accelerate learning in a
community?
People
19. What can you do to
accelerate learning in a
community?
People
Relationships
20. People – Relationships
• Building real relationships - one to one
between members
• Events for core groups within the community
• Make them part of the journey and the
learning outcomes!
• Create a strong sense of community
29. And back them up with interviews, research and
quantify anecdotes
.
Direct quotes:
“I now know who to contact with a particular technical question and it
has
deepened my expertise and understanding”
“I asked the community for help on specific questions, the expert gave
me a supplier contact and I got a good answer quickly”
“I like that community enables me to direct other people to join up
with others and reapply techniques I didn’t know”
“Getting the project updates, means I get visibility of what’s going on
which I didn’t have before the community existed”
“I now know more of experts in this field ”
30. How? Sense of Belonging, Mutual
support, great influence and up skilling
31. How? – Reduced Costs, Accelerate
Research and Development and
Increased Productivity.
$1.5 million saved
32. How? – Increased
Production and Revenue
Increased sales by $20 million