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STATE OF THE MEDIA

U.S.
Consumer
Usage
Report
2012
The Media Universe
                                                                                                             The consumer solar system has an increasing number of media options in its orbit.

                                                                                                                                       CONSUMER MEDIA USAGE 2
                                                                                                                                                      MONTHLY AVERAGE, Q2 2012

COMPUTER & MOBILE DEVICE OWNERSHIP 1                                                                                                                                                                                                                             SOCIAL MEDIA USERS 3
                                                                                                                                                                                                                                                                 USAGE BY PLATFORM, SEPT. 2012
               Computer1a
                                                                                                                                                                                                                                                                          Computer 164 M
                                                                                                                                                                  Traditional TV
                                                                                                                                                                                                                                                                    Smartphone app 85 M
                                                                                                                                                                  Traditional TV
                                                                                                                                                                     144.54
                                                                                                                                                                   6d:00h:54m                                                                                    Mobile web browser 81 M
                                                                                                                                                            (144 hours 54 minutes)

               212 M
           of 278 M Internet                                                                                                                                    Each month                                                                       TELEVISION OWNERSHIP 4
         users are active online                                                                                                                         consumers are spending                                                                  DEVICE OWNERSHIP AMONG AMERICANS WITHIN TV HOMES, SEPT. 2012
              (Sept. 2012)                                                                                                                              more time with more media,
                                                                                                                                                         across all devices under
                                                                                                                                                                  the sun.                                                                                  86%
                                                                                                                                                                                                    Tim
                                                                                                                                                                                                          e-s
                                                                                                                                                                                                            hift
                                                                                                                                                                                                                                                            DVD player
                                                Smartphone              1b
                                                                                                                                                                                                   DV
                                                                                                                                                                                                           11h ed TV
                                                                                                                                                                                                               :33
                                                                                                                                                                                                                   m
                                                                                                                                                                                                      D
                                                                                                                                                                                                      /B




                                                                                                                                                                                              Ga
                                                                                                                                                                                                     5h lu-r




                                                                                                                                                        o on 0m e
                                                    ARE:
                                                         52% A




                                                                                                                                                   Vide 5h:2 obil

                                                                                                                                                                 et




                                                                                                                                                                                              m
                                                                                                                                                                                                       :13 ay
                                                                                                                                                                           Internet on
                                                                                                                                                                                                                                                           75%                                       Television




                                                                                                                                                                                               e c 6h:2
                                                                                                                                                       1m Intern
                                                  SH          nd                                                                                                                                          m




                                                                                                                                                        on n m




                                                                                                                                                                                                  on 6m
                                                T               r                                                                                                          a computer                                                              HD




                                                                                                                                                                                                    so
                                                                                                                                                     ph eo o
                                                                                                                                                                           1d:4h:29m                                                                       HD capable




                                                                                                                                                                                                       le
                                                                      oi
                                            E
                                          RK




                                                                                                                                                           e
                                                                        dO




                                                                                                                                                                      (28 hours 29 minutes)                                                                                                            One TV Set




                                                                                                                                                       Vid
                                        MA




                                                       56%                                                                                                                                                                                                                                                31 M
                                                                          S




                                                                                                                                                  5h:5
                                                    of mobile
                        Others       6%
                                                   subscribers
                                                                                                                                                                                                                                                             56%
                                                                                                                                                                                                                                                                                                                               Two Sets
                   BlackBerry           7%         (Q3 2012)                               E-Reader          1c                                                                                                                                              Video game
                                                                                                                                                                                                                                                                                                                               64 M
                                                                                                                                                                                                                                                             console
                                                                                                                                                                                                                                                                                                       289 M
                                                                        S




                                                                        i
                                                                      O




                                                                    ple
                                                        35 % Ap                                                                                                                                                                                                                     Four+                   PIE
                                                                                                17%                                 Tablet1d                                                                                                     52%                                 Sets
                                                                                                                                                                                                                                                                                  119 M            People own at least
                                                                                             of connected                                                                                                                                    Digital                                                 one television
                                                                                             device owners
                                                                                               (Q3 2012)                                                                                                                                      cable
                                                                                                                                       16%                                                                                                                                                                            Three Sets
                                                                                                                                   of TV households
                                                                                                                                                                                                                                                        47%                                                             75 M
Pulled out of orbit                                           44%                                                                                                                                                                                        DVR
(devices receding in
                                                                                                                                       (Q2 2012)
                                                                                                                                                                                                                        55%
ownership)                                                    Feature phone1b                                                                                                                                           VCR
                                                              82% in 2009                                            9%                                                                                                 93% in 2003
                                                                                                                     Broadcast TV/Over-the-Air only                                                                                                                               33%
                                                                                                                     16% in 2003
                                                                                                                                                                                                                                                                                  Satellite           4%
                                                                                                                                                                                                                                                                                                      Internet-enabled TV


Factoids (per month)5
TRADITIONAL TV                                                                                                    TIME-SHIFTED TV                                                    GAME CONSOLE                                                 ONLINE VIDEO
         Women spend more time than Men watching traditional TV, 153 hours a month in total. Adults aged                     White viewers watch the most time-shifted TV,                           Hispanics and African-Americans                       162 million Americans watch online video, averaging 5.9 hours per person in a month.
         55+ watch the most traditional TV, more than 196 hours on average every month. African-Americans                    more than 12 hours per month on average.                                spend the most time using a game console,             Asian-Americans spend the most time watching online video, more than 10 hours.
         spend twice as much time as Asian-Americans watching traditional TV, 202 hours vs. 90.5 hours.                      25–54 years-olds spend 14.5 hours on average.                           7.9 hours and 6.8 hours respectively.                 Men spend more time watching video on the Internet than Women, 6.5 hours average in total.
How we use our devices                                                                           Content we access
To understand consumers requires us to go beyond sales figures, exploring what devices            TOP 5 ONLINE VIDEO DESTINATIONS 10                          TOP 5 SHOPPING APPS 11
they own and how they incorporate technology into their everyday lives. With greater             Unique viewers in millions via computer, Sept. 2012         Unique smartphone users in millions, June 2012
clarity and information, retailers, advertisers and manufacturers can better navigate the
needs of consumers, finding new opportunities to create and reach audiences.                       YouTube                136.1 M unique users                 eBay                    13.2 M unique users

                                                                                                  Yahoo!         37.9 M                                       Amazon                               12.1 M
                                                                             6
                 SHARE OF ONLINE TIME VIA COMPUTER                                                VEVO            37.8 M                                     Groupon                               11.9 M
                                 Top 10 activities, by category
                             8.1%                         5.2%                                    AOL       24.9 M                                           Shopkick                   6.5 M
                             Online         7.1%          Videos/
                             games          E-mail        movies                                           Facebook 22.6 M                                   Livingsocial 4.3 M
               20.1%                                                      3.7%
     Social networks/                                                     Portals
                blogs                                                                                                                                        Livingsocial
                                                                                                 WHAT NETFLIX USERS WATCH 12                                 SMARTPHONE SHOPPER ACTIVITIES 13

                                                                                                                                                               78%
                                                                                                                                                                          Find a store




                                                                                                 53%

                                                                                                         47%
                2.2%                                                      3.2%




                                                                                                                      36%




                                                                                                                                                  19%
                                                                                                                              35%
                Sports                                                    Search                                                                               63%
                                                                                                                                                                          Check price online




                                                                                                                                          11%
                          2.4%              2.7%                  3.0%                                                                                         22%
                         Auctions            News             Software                            ’11     ’12
                                                                  sites                                                                                                   Comment on purchase
                                                                                                   Movies            Movies &             TV shows
                                                                                                                     TV equally
    DEVICES USED TO ACCESS                             SHARE OF MOBILE TIME 8
        SOCIAL MEDIA 7                                    Top 8 activities, by function
                                                                                     10.2%
                                                    14.1%                            Social
              94% Computer                             Text                          networks
                                                     5.5%                            5.3%
              46% Mobile phone                       Dialer                          E-mail/IM
              16%   Tablet                           4.4%                            3.3%
               7%   Handheld media device            Music                           Browser
               4%   Video game console               2.8%                            0.9%
               4%   Internet-enabled TV             Maps/                            Camera
               3%   E-Reader                      location
                                                     apps
                                                                                                 Sources: 1a Nielsen NetView, September 2012; 1b Nielsen Mobile Insights, Q3 2012;
                                                                                                 1c
                                                                                                    Nielsen Connected Devices Report, Q3 2012; 1d Nielsen Cross-Platform Report, Q2
                      FEATURES TABLET BUYERS VALUE 9                                             2012; 2 Nielsen Cross-Platform Report, Q2 2012; 3 Nielsen NetView and Mobile NetView,
                                                                                                 September 2012; 4 Nielsen Media-Related Universe Estimates, September 2012; 5 Nielsen
                                                                                                 Cross-Platform Report, Q2 2012; 6 Nielsen NetView, September 2012; 7 Nielsen and NM
                                                                                                 Incite's Social Media Report 2012; 8 Nielsen Mobile NetView, August 2012; 9 Nielsen
                                                                                                 Connected Devices Report, Q3 2012; 10 Nielsen VideoCensus, September 2012; 11 Nielsen
                         Trusted brand                            63%                            Mobile NetView, June 2012; 12 Nielsen, Custom Study, March/April 2012; 13 Nielsen
                                                                                                 Mobile Shopper Report, Q3 2012
                         Screen size                          57%

                         Performance features            54%

                         App/media marketplace            44%                                                                                   http://www.nielsen.com


                                                                                                 Copyright © 2013 The Nielsen Company. All rights reserved. Nielsen and the Nielsen logo are trademarks or
                                                                                                 registered trademarks of CZT/CAN Trademarks, L.L.C. Other product and service names are trademarks of their
                                                                                                 respective companies. 12/5420

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Nielsen US. Consumer usage report 2012

  • 1. STATE OF THE MEDIA U.S. Consumer Usage Report 2012
  • 2. The Media Universe The consumer solar system has an increasing number of media options in its orbit. CONSUMER MEDIA USAGE 2 MONTHLY AVERAGE, Q2 2012 COMPUTER & MOBILE DEVICE OWNERSHIP 1 SOCIAL MEDIA USERS 3 USAGE BY PLATFORM, SEPT. 2012 Computer1a Computer 164 M Traditional TV Smartphone app 85 M Traditional TV 144.54 6d:00h:54m Mobile web browser 81 M (144 hours 54 minutes) 212 M of 278 M Internet Each month TELEVISION OWNERSHIP 4 users are active online consumers are spending DEVICE OWNERSHIP AMONG AMERICANS WITHIN TV HOMES, SEPT. 2012 (Sept. 2012) more time with more media, across all devices under the sun. 86% Tim e-s hift DVD player Smartphone 1b DV 11h ed TV :33 m D /B Ga 5h lu-r o on 0m e ARE: 52% A Vide 5h:2 obil et m :13 ay Internet on 75% Television e c 6h:2 1m Intern SH nd m on n m on 6m T r a computer HD so ph eo o 1d:4h:29m HD capable le oi E RK e dO (28 hours 29 minutes) One TV Set Vid MA 56% 31 M S 5h:5 of mobile Others 6% subscribers 56% Two Sets BlackBerry 7% (Q3 2012) E-Reader 1c Video game 64 M console 289 M S i O ple 35 % Ap Four+ PIE 17% Tablet1d 52% Sets 119 M People own at least of connected Digital one television device owners (Q3 2012) cable 16% Three Sets of TV households 47% 75 M Pulled out of orbit 44% DVR (devices receding in (Q2 2012) 55% ownership) Feature phone1b VCR 82% in 2009 9% 93% in 2003 Broadcast TV/Over-the-Air only 33% 16% in 2003 Satellite 4% Internet-enabled TV Factoids (per month)5 TRADITIONAL TV TIME-SHIFTED TV GAME CONSOLE ONLINE VIDEO Women spend more time than Men watching traditional TV, 153 hours a month in total. Adults aged White viewers watch the most time-shifted TV, Hispanics and African-Americans 162 million Americans watch online video, averaging 5.9 hours per person in a month. 55+ watch the most traditional TV, more than 196 hours on average every month. African-Americans more than 12 hours per month on average. spend the most time using a game console, Asian-Americans spend the most time watching online video, more than 10 hours. spend twice as much time as Asian-Americans watching traditional TV, 202 hours vs. 90.5 hours. 25–54 years-olds spend 14.5 hours on average. 7.9 hours and 6.8 hours respectively. Men spend more time watching video on the Internet than Women, 6.5 hours average in total.
  • 3. How we use our devices Content we access To understand consumers requires us to go beyond sales figures, exploring what devices TOP 5 ONLINE VIDEO DESTINATIONS 10 TOP 5 SHOPPING APPS 11 they own and how they incorporate technology into their everyday lives. With greater Unique viewers in millions via computer, Sept. 2012 Unique smartphone users in millions, June 2012 clarity and information, retailers, advertisers and manufacturers can better navigate the needs of consumers, finding new opportunities to create and reach audiences. YouTube 136.1 M unique users eBay 13.2 M unique users Yahoo! 37.9 M Amazon 12.1 M 6 SHARE OF ONLINE TIME VIA COMPUTER VEVO 37.8 M Groupon 11.9 M Top 10 activities, by category 8.1% 5.2% AOL 24.9 M Shopkick 6.5 M Online 7.1% Videos/ games E-mail movies Facebook 22.6 M Livingsocial 4.3 M 20.1% 3.7% Social networks/ Portals blogs Livingsocial WHAT NETFLIX USERS WATCH 12 SMARTPHONE SHOPPER ACTIVITIES 13 78% Find a store 53% 47% 2.2% 3.2% 36% 19% 35% Sports Search 63% Check price online 11% 2.4% 2.7% 3.0% 22% Auctions News Software ’11 ’12 sites Comment on purchase Movies Movies & TV shows TV equally DEVICES USED TO ACCESS SHARE OF MOBILE TIME 8 SOCIAL MEDIA 7 Top 8 activities, by function 10.2% 14.1% Social 94% Computer Text networks 5.5% 5.3% 46% Mobile phone Dialer E-mail/IM 16% Tablet 4.4% 3.3% 7% Handheld media device Music Browser 4% Video game console 2.8% 0.9% 4% Internet-enabled TV Maps/ Camera 3% E-Reader location apps Sources: 1a Nielsen NetView, September 2012; 1b Nielsen Mobile Insights, Q3 2012; 1c Nielsen Connected Devices Report, Q3 2012; 1d Nielsen Cross-Platform Report, Q2 FEATURES TABLET BUYERS VALUE 9 2012; 2 Nielsen Cross-Platform Report, Q2 2012; 3 Nielsen NetView and Mobile NetView, September 2012; 4 Nielsen Media-Related Universe Estimates, September 2012; 5 Nielsen Cross-Platform Report, Q2 2012; 6 Nielsen NetView, September 2012; 7 Nielsen and NM Incite's Social Media Report 2012; 8 Nielsen Mobile NetView, August 2012; 9 Nielsen Connected Devices Report, Q3 2012; 10 Nielsen VideoCensus, September 2012; 11 Nielsen Trusted brand 63% Mobile NetView, June 2012; 12 Nielsen, Custom Study, March/April 2012; 13 Nielsen Mobile Shopper Report, Q3 2012 Screen size 57% Performance features 54% App/media marketplace 44% http://www.nielsen.com Copyright © 2013 The Nielsen Company. All rights reserved. Nielsen and the Nielsen logo are trademarks or registered trademarks of CZT/CAN Trademarks, L.L.C. Other product and service names are trademarks of their respective companies. 12/5420