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Precision Marketing Analytics
Working with time-varying parameters
Precision Marketing Analytics
Working with time-varying parameters

Measuring the impact of marketing      Until recently marketers relied heavily               The techniques and benefits of TVP modeling
                                       on constant parameters regression (CPR)               are well acknowledged by scholars and
on sales has long been seen as
                                       modeling to understand the impact of                  analysts in various industries. For instance,
an essential planning tool for         marketing investments on sales. Ads were              the National Institute of Commodity
marketers. Understanding the           bought on long lead times, the analysis               Promotion Research and Evaluation applied
return on marketing investment         of data was on a six-month cycle or more,             this approach to the New York City’s fluid
(MROI) of one promotional activity     and media plans were prepared on an                   milk campaign data to understand the
                                       annual basis. However, in today’s always-             impact of generic advertisement wearout.1
over another, in terms of sales        on, always-connected world, where ads are             Analysts have also used TVP techniques
generated, helps allocate budget       bought and sold in minutes, analysis is done          effectively to study environmental
and shape campaigns. Intuitively,      in real time and planning is an ongoing               changes2 as well as stock movements.3
marketers know that the                activity, marketers are looking to understand         In recent years, there has been a great
                                       the effectiveness of individual marketing             deal of interest in applying this approach
effectiveness of each marketing
                                       activities at a much more granular level and          to better understand the effectiveness of
activity in driving sales varies       across multiple channels. Understanding the           marketing activities and to make strategic
within its execution timeframe. But    impact of specific campaigns around back-             investment decisions.4
since measurement calculations are     to-school week for example, or opening day
                                                                                             Unlike the CPR technique, the TVP model
                                       of the holiday sales, provides opportunities
typically averaged across the entire                                                         can capture the finer movements of actual
                                       for higher MROI. As such, marketers are
period analyzed, they are unable to    starting to use more advanced econometric             sales and determine the extent to which
give strategic insights at specific    modeling techniques which involve time-               each marketing activity contributed to
                                                                                             increased sales in a specific timeframe—daily,
points in time. To overcome these      varying parameters (TVP).
                                                                                             weekly, monthly or a longer duration. Since
limitations, marketers are exploring                                                         this approach reflects the actual response
alternative approaches to MROI.                                                              of consumers to marketing activities at a
                                                                                             granular level, companies can use the data
                                                                                             for making accurate investment decisions
                                                                                             which may generate a higher return than
                                                                                             would have been possible otherwise.




                                       1
                                         Prasad A. Naik, et al., “Planning Media Schedules   3
                                                                                               Ricardo. Montoya, et al., “Dynamic Marketing Mix
                                       in the Presence of Dynamic Advertising Quality,”      Allocation for Long-Term Profitability,” December 16,
                                       Marketing Science,” Volume 17, Issue 3, 1998,         2007, 2012
                                       Pages 214-235, 2012
                                                                                             4
                                                                                               Kalyan Raman, et al., “Optimal Resource Allocation
                                       2
                                        Jari Hänninen and Ilppo Vuorinen, “Time-Varying      with Time-varying Marketing Effectiveness, Margins
                                       Parameter Analysis of the Baltic Sea Freshwater       and Costs,” Journal of Interactive Marketing, Volume
                                       Runoffs,” June 29, 2010 Environmental Modeling &      26, Issue 1, February 2012, Pages 43-52, accessed
                                       Assessment Volume 16, Issue 1, February 2011, Pages   February 4, 2013
                                       53-60, accessed February 4, 2013
The ripple effect
At a time when chief marketing officers
(CMOs) are under pressure to justify MROI,
the TVP model helps increase accountability
and drive marketing spend to higher levels
of incremental value per dollar invested.
This approach ensures precision of data
and greater transparency in measuring the
effectiveness of marketing initiatives in
driving sales across media channels—key
information that the finance department
requires for business planning. In fact, as
other departments become aware of the
increased insight that more granular data
brings to investment decisions, the ripple
effects of this approach are likely to be
felt throughout the company.
Time-varying Parameters
— A working example

To better understand the hidden dimensions and multiple benefits
of TVP modeling, it is helpful to take an example: SuperiorBuy—a
fictitious FMCG company with more than 1500 stores and 50
Designated Market Areas (DMAs).

Assume that the marketing department            Going beyond consistent baseline
at SuperiorBuy ran a series of marketing        Available studies show that both approaches
campaigns for two years across a number of      are able to capture a company’s baseline
offline and online media channels. At the end   sales (that is, loyal sales) accurately.
of the campaign, the CMO at SuperiorBuy         In addition, the CPR modeling approach
wanted to quantify the effectiveness of its     provides an acceptable estimate of the
marketing activities across media channels      weekly average sales attributed to marketing
on a weekly basis over the two-year period.     activities at a regional or national level.
Based on the insights gained, he wanted         The TVP modeling approach, however, goes a
to plan the future marketing activities and     step further and provides precise estimates
allocate appropriate budget to various media    of the effectiveness of marketing activities
channels. Which approach should the CMO         across media channels in driving sales at
use to achieve his objective—TVP or CPR?        a local level on a week by week basis.




Definitions
Constant Parameters Regression (CPR) model.
A statistical (regression) model which provides advertising effectiveness
estimates under the assumption that effectiveness is constant over time.

Time-varying Parameters (TVP) model.
A statistical (regression) model where multiple instances of advertising
effectiveness (i.e. regression coefficients) can be defined over time.
Calibrating effectiveness of                     Figure 1a: SuperiorBuy actual sales over two year period showing Circular contribution
                                                 (yellow area) to sales—CPR Approach
marketing activities in driving sales
As SuperiorBuy has a large number of stores
across multiple markets with different
local sales patterns, it is important that the
CMO gain insight into the effectiveness of
marketing activities across media channels
                                                 Sales


at a granular, rather than regional or                                   1                                 2
national levels. As revealed in Figures 1a
and 1b, a comparative analysis shows that
in such instances, the TVP model is more
appropriate than the CPR technique.

Average versus actual
                                                                                                    Months
As reflected in Figures 1a and 1b, actual
sales (white dotted line) showed a dramatic
drop on a number of occasions, for example       Figure 1b: SuperiorBuy actual sales over two year period showing Circular contribution
after the Holiday Sales or Spring break,         (yellow area) to sales—TVP Approach
when SuperiorBuy stopped investing in one
of its key promotional activities, Circulars.

The CPR modeling approach is unable to
capture the dip in sales (Figure 1a—1); on
the contrary, it gives the impression that
                                                 Sales




Circulars continued to contribute the most
                                                                             1                                 2
to sales. This is because the CPR model
provides an estimate of sales activity
by averaging results across the two
year period, thereby smoothing out any
substantial change in sales at a local level.
By providing skewed estimates, the CPR                                                              Months
technique masks the true relationship
between marketing activities and both
                                                         Actual sales
weekly and annual sales.
                                                         Sales attributed to circulars
By contrast, the TVP modeling approach
reveals that when SuperiorBuy stopped                    S
                                                          ales attributed to other marketing activities
investing in Circulars, sales from this
media driver came to a complete stop
(Figure 1b—1). It also reflects that
investment in other marketing activities
(orange area) continued to contribute to
sales but by a much smaller proportion
than before. This type of additional insight
comes from the ability of the TVP model
to quantify uplifts and dips on a week by
week basis.
Media Driver Sensitivity                           Sales    Figure 2: Long term sales quantified by CPR and TVP modeling
When SuperiorBuy invested in several               4,000
media drivers, leading to a boost in actual
sales, for example, before the Holidays,                                    Long term
                                                   3,500
the CPR modeling approach reveals that                                     average sales
Circulars contributed only marginally to                                   contributions                                               TVP
sales (Figure 1a-2). In addition, investment in    3,000
other media channels appeared to continue                                                                                              CPR
to drive sales in a fairly constant manner.        2,500

By contrast, the TVP modeling approach
reveals that Circulars helped boost overall        2,000
sales very significantly, and that investment
in other media channels added to the               1,500
spike in sales (Figure 1b-2). With a focus
on granularity and being adaptive to the
                                                   1,000
movement of local sales, the TVP model
gives the CMO at SuperiorBuy precise results.
Furthermore, since the TVP model analyzes          500
available data and also identifies gaps in
that data, it mirrors the real situation.

The added value offered by TVP modeling over                          8	         16	       24	      32	          40	    48	       56
the CPR technique results from the fact that
                                                                                           Investment (1000’s)
the projection of weekly effectiveness onto
annual sales is closer to the long term average
effectiveness (Figure 2). By gaining insight
into the effectiveness of marketing activities
on sales at a local level per media driver on
a weekly basis, the CMO at SuperiorBuy can
make intelligent decisions about budget
allocation for the subsequent year.




  Maximizing the impact of                        When should the promotional activities         terms of marketing activities across media
                                                  begin in each marketing activity and how       channels that proved more effective in
  future marketing activities
                                                  long should it stay active?                    driving sales (or not) can give marketing
  The analysis of historical sales data using                                                    professionals invaluable insights for the
  each approach has a direct impact on future     These questions are being asked by most        future. This is exactly the promise of the
  decisions about marketing campaigns.            marketing organizations aiming to reach        TVP approach; it can guide CMOs and
  Should the marketing organization invest        consumers across a range of media              marketers to invest in a judicious mix
  in the same media drivers in the coming         channels and wanting to measure the            of activities based on those activities’
  year or not? What is the most effective         effectiveness of each promotional activity.    past effectiveness in driving sales.
  mix of media drivers?                           An accurate analysis of historical data in
To learn more about developing a more precise
marketing analytics approach, contact:
Michael Svilar
michael.svilar@accenture.com
Dimitrios Bagkavos
dimitrios.bagkavos@accenture.com
About Accenture Interactive
Accenture Interactive’s 1,500 professionals help the world’s leading brands drive superior
marketing performance across the full multichannel customer experience. Leveraging
the full scale of more than 259,000 Accenture employees serving clients in more than
120 countries, Accenture Interactive offers integrated, industrialized and industry-driven
marketing solutions and services across consulting, technology and outsourcing powered
by analytics. Follow @AccentureSocial or visit www.accenture.com/interactive.

About Accenture
Accenture is a global management consulting, technology services and outsourcing
company, with approximately 259,000 people serving clients in more than 120 countries.
Combining unparalleled experience, comprehensive capabilities across all industries and
business functions, and extensive research on the world’s most successful companies,
Accenture collaborates with clients to help them become high-performance businesses
and governments. The company generated net revenues of US$27.9 billion for the fiscal
year ended Aug. 31, 2012. Its home page is www.accenture.com.




Copyright © 2013 Accenture
All rights reserved.

Accenture, its logo, and
High Performance Delivered
are trademarks of Accenture.




This document makes descriptive reference to trademarks that may be owned by others. The use of such trademarks herein is not an assertion of ownership of such
trademarks by Accenture and is not intended to represent or imply the existence of an association between Accenture and the lawful owners of such trademarks.
Information regarding third-party products, services and organizations was obtained from publicly available sources, and Accenture cannot confirm the accuracy or
reliability of such sources or information. Its inclusion does not imply an endorsement by or of any third party.
The views and opinions in this article should not be viewed as professional advice with respect to your business.

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Accenture: Interactive-pov-precision-marketing-analytics Feb 2013

  • 1. Accenture Interactive – Point of View Series Precision Marketing Analytics Working with time-varying parameters
  • 2. Precision Marketing Analytics Working with time-varying parameters Measuring the impact of marketing Until recently marketers relied heavily The techniques and benefits of TVP modeling on constant parameters regression (CPR) are well acknowledged by scholars and on sales has long been seen as modeling to understand the impact of analysts in various industries. For instance, an essential planning tool for marketing investments on sales. Ads were the National Institute of Commodity marketers. Understanding the bought on long lead times, the analysis Promotion Research and Evaluation applied return on marketing investment of data was on a six-month cycle or more, this approach to the New York City’s fluid (MROI) of one promotional activity and media plans were prepared on an milk campaign data to understand the annual basis. However, in today’s always- impact of generic advertisement wearout.1 over another, in terms of sales on, always-connected world, where ads are Analysts have also used TVP techniques generated, helps allocate budget bought and sold in minutes, analysis is done effectively to study environmental and shape campaigns. Intuitively, in real time and planning is an ongoing changes2 as well as stock movements.3 marketers know that the activity, marketers are looking to understand In recent years, there has been a great the effectiveness of individual marketing deal of interest in applying this approach effectiveness of each marketing activities at a much more granular level and to better understand the effectiveness of activity in driving sales varies across multiple channels. Understanding the marketing activities and to make strategic within its execution timeframe. But impact of specific campaigns around back- investment decisions.4 since measurement calculations are to-school week for example, or opening day Unlike the CPR technique, the TVP model of the holiday sales, provides opportunities typically averaged across the entire can capture the finer movements of actual for higher MROI. As such, marketers are period analyzed, they are unable to starting to use more advanced econometric sales and determine the extent to which give strategic insights at specific modeling techniques which involve time- each marketing activity contributed to increased sales in a specific timeframe—daily, points in time. To overcome these varying parameters (TVP). weekly, monthly or a longer duration. Since limitations, marketers are exploring this approach reflects the actual response alternative approaches to MROI. of consumers to marketing activities at a granular level, companies can use the data for making accurate investment decisions which may generate a higher return than would have been possible otherwise. 1 Prasad A. Naik, et al., “Planning Media Schedules 3 Ricardo. Montoya, et al., “Dynamic Marketing Mix in the Presence of Dynamic Advertising Quality,” Allocation for Long-Term Profitability,” December 16, Marketing Science,” Volume 17, Issue 3, 1998, 2007, 2012 Pages 214-235, 2012 4 Kalyan Raman, et al., “Optimal Resource Allocation 2 Jari Hänninen and Ilppo Vuorinen, “Time-Varying with Time-varying Marketing Effectiveness, Margins Parameter Analysis of the Baltic Sea Freshwater and Costs,” Journal of Interactive Marketing, Volume Runoffs,” June 29, 2010 Environmental Modeling & 26, Issue 1, February 2012, Pages 43-52, accessed Assessment Volume 16, Issue 1, February 2011, Pages February 4, 2013 53-60, accessed February 4, 2013
  • 3. The ripple effect At a time when chief marketing officers (CMOs) are under pressure to justify MROI, the TVP model helps increase accountability and drive marketing spend to higher levels of incremental value per dollar invested. This approach ensures precision of data and greater transparency in measuring the effectiveness of marketing initiatives in driving sales across media channels—key information that the finance department requires for business planning. In fact, as other departments become aware of the increased insight that more granular data brings to investment decisions, the ripple effects of this approach are likely to be felt throughout the company.
  • 4. Time-varying Parameters — A working example To better understand the hidden dimensions and multiple benefits of TVP modeling, it is helpful to take an example: SuperiorBuy—a fictitious FMCG company with more than 1500 stores and 50 Designated Market Areas (DMAs). Assume that the marketing department Going beyond consistent baseline at SuperiorBuy ran a series of marketing Available studies show that both approaches campaigns for two years across a number of are able to capture a company’s baseline offline and online media channels. At the end sales (that is, loyal sales) accurately. of the campaign, the CMO at SuperiorBuy In addition, the CPR modeling approach wanted to quantify the effectiveness of its provides an acceptable estimate of the marketing activities across media channels weekly average sales attributed to marketing on a weekly basis over the two-year period. activities at a regional or national level. Based on the insights gained, he wanted The TVP modeling approach, however, goes a to plan the future marketing activities and step further and provides precise estimates allocate appropriate budget to various media of the effectiveness of marketing activities channels. Which approach should the CMO across media channels in driving sales at use to achieve his objective—TVP or CPR? a local level on a week by week basis. Definitions Constant Parameters Regression (CPR) model. A statistical (regression) model which provides advertising effectiveness estimates under the assumption that effectiveness is constant over time. Time-varying Parameters (TVP) model. A statistical (regression) model where multiple instances of advertising effectiveness (i.e. regression coefficients) can be defined over time.
  • 5. Calibrating effectiveness of Figure 1a: SuperiorBuy actual sales over two year period showing Circular contribution (yellow area) to sales—CPR Approach marketing activities in driving sales As SuperiorBuy has a large number of stores across multiple markets with different local sales patterns, it is important that the CMO gain insight into the effectiveness of marketing activities across media channels Sales at a granular, rather than regional or 1 2 national levels. As revealed in Figures 1a and 1b, a comparative analysis shows that in such instances, the TVP model is more appropriate than the CPR technique. Average versus actual Months As reflected in Figures 1a and 1b, actual sales (white dotted line) showed a dramatic drop on a number of occasions, for example Figure 1b: SuperiorBuy actual sales over two year period showing Circular contribution after the Holiday Sales or Spring break, (yellow area) to sales—TVP Approach when SuperiorBuy stopped investing in one of its key promotional activities, Circulars. The CPR modeling approach is unable to capture the dip in sales (Figure 1a—1); on the contrary, it gives the impression that Sales Circulars continued to contribute the most 1 2 to sales. This is because the CPR model provides an estimate of sales activity by averaging results across the two year period, thereby smoothing out any substantial change in sales at a local level. By providing skewed estimates, the CPR Months technique masks the true relationship between marketing activities and both Actual sales weekly and annual sales. Sales attributed to circulars By contrast, the TVP modeling approach reveals that when SuperiorBuy stopped S ales attributed to other marketing activities investing in Circulars, sales from this media driver came to a complete stop (Figure 1b—1). It also reflects that investment in other marketing activities (orange area) continued to contribute to sales but by a much smaller proportion than before. This type of additional insight comes from the ability of the TVP model to quantify uplifts and dips on a week by week basis.
  • 6. Media Driver Sensitivity Sales Figure 2: Long term sales quantified by CPR and TVP modeling When SuperiorBuy invested in several 4,000 media drivers, leading to a boost in actual sales, for example, before the Holidays, Long term 3,500 the CPR modeling approach reveals that average sales Circulars contributed only marginally to contributions TVP sales (Figure 1a-2). In addition, investment in 3,000 other media channels appeared to continue CPR to drive sales in a fairly constant manner. 2,500 By contrast, the TVP modeling approach reveals that Circulars helped boost overall 2,000 sales very significantly, and that investment in other media channels added to the 1,500 spike in sales (Figure 1b-2). With a focus on granularity and being adaptive to the 1,000 movement of local sales, the TVP model gives the CMO at SuperiorBuy precise results. Furthermore, since the TVP model analyzes 500 available data and also identifies gaps in that data, it mirrors the real situation. The added value offered by TVP modeling over 8 16 24 32 40 48 56 the CPR technique results from the fact that Investment (1000’s) the projection of weekly effectiveness onto annual sales is closer to the long term average effectiveness (Figure 2). By gaining insight into the effectiveness of marketing activities on sales at a local level per media driver on a weekly basis, the CMO at SuperiorBuy can make intelligent decisions about budget allocation for the subsequent year. Maximizing the impact of When should the promotional activities terms of marketing activities across media begin in each marketing activity and how channels that proved more effective in future marketing activities long should it stay active? driving sales (or not) can give marketing The analysis of historical sales data using professionals invaluable insights for the each approach has a direct impact on future These questions are being asked by most future. This is exactly the promise of the decisions about marketing campaigns. marketing organizations aiming to reach TVP approach; it can guide CMOs and Should the marketing organization invest consumers across a range of media marketers to invest in a judicious mix in the same media drivers in the coming channels and wanting to measure the of activities based on those activities’ year or not? What is the most effective effectiveness of each promotional activity. past effectiveness in driving sales. mix of media drivers? An accurate analysis of historical data in
  • 7. To learn more about developing a more precise marketing analytics approach, contact: Michael Svilar michael.svilar@accenture.com Dimitrios Bagkavos dimitrios.bagkavos@accenture.com
  • 8. About Accenture Interactive Accenture Interactive’s 1,500 professionals help the world’s leading brands drive superior marketing performance across the full multichannel customer experience. Leveraging the full scale of more than 259,000 Accenture employees serving clients in more than 120 countries, Accenture Interactive offers integrated, industrialized and industry-driven marketing solutions and services across consulting, technology and outsourcing powered by analytics. Follow @AccentureSocial or visit www.accenture.com/interactive. About Accenture Accenture is a global management consulting, technology services and outsourcing company, with approximately 259,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$27.9 billion for the fiscal year ended Aug. 31, 2012. Its home page is www.accenture.com. Copyright © 2013 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. This document makes descriptive reference to trademarks that may be owned by others. The use of such trademarks herein is not an assertion of ownership of such trademarks by Accenture and is not intended to represent or imply the existence of an association between Accenture and the lawful owners of such trademarks. Information regarding third-party products, services and organizations was obtained from publicly available sources, and Accenture cannot confirm the accuracy or reliability of such sources or information. Its inclusion does not imply an endorsement by or of any third party. The views and opinions in this article should not be viewed as professional advice with respect to your business.