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MeetingtheNeed
ANNUAL REPORT 2013
From the Board Chair and Executive Director
It always seems impossible until it’s done.—Nelson Mandela.
The Women In Need Society saw 2013 as a year of renovations, expansion of our programs and building new partnerships.
Understanding the changing needs of women and families living in poverty can seem like an overwhelming and somewhat
impossible challenge. Building on our strengths, 2013 was a year in which we were able to meet the needs of emergency
situations and expand our reach into the community.
Looking at the organization through the eyes of our customers and clients, it was time to put a fresh face on our stores.
We installed new floors, lighting and paint at two of our stores, Family Resource Centres and head office. Brightening
our working environment re-energized our strong and passionate staff and brightened the worlds of many women and
families who access our programs and visit our stores. It is amazing the difference a fresh coat of paint and a smile can
make in someone’s life.
Growth in our thrift store and recycling operations enabled us to increase the reach of our programs in the community by
opening a sixth Family Resource Centre and investing heavily in the Free Goods Referral Program. The value of a dollar is
forever changing in our economy and it was important that we ensure that our increasing number of clients not only receive
personalized assistance but have sufficient support to access the basic needs and resources they require. No mother in
Calgary should have to choose between providing their child with a warm meal or warm clothes. We are there to help
meet the need.
We want to extend our sincere appreciation to our valued donors, partnering agencies and shoppers. It is through
their support that we are able to make a difference in the lives of Calgarians. We would also like to thank our Board of
Directors, staff, and volunteers whose dedication cannot be overstated. We are so proud to work with such a great
team of compassionate individuals, committed to our mission.
As we look to the coming year, we look forward to continuing our work in the community and overcoming the impossible.
Brian Bastien,	 Cathy Coutts
Chair, Women In Need Society Board of Directors	 Executive Director
2013 Board of Directors
Brian Bastien, Chair | Consultant
Nicole Springer, Vice Chair | Axia Netmedia Corporation
Jeff Kearl, Treasurer | Waldron Energy Ltd.
Allison Kuntz, Secretary | Norton Rose LLP
Angela Mak, Past Chair | RBC Royal Bank
Petrina Driscoll, Director | Riata Partners Calgary
Diane Graves, Director | Stepping Stones Transitions
Veronica Hunt, Director | Grant Thornton LLP
Kevin Le, Director | Gibson Energy
Greg Ripley, Director | RBC Royal Bank
Maria Somjee, Director | Grant Thornton LLP
Mark Stables, Director | AMJ Campbell
Michelle Stroo, Director | MEG Energy
Mike Suzuki, Director | BMO
Mandate
•	Operates donation-driven thrift stores to provide goods
to women in need and contribute to the financial
sustainability of the society
•	Operate resource centres to promote life-long learning
opportunities for women in need and their families.
•	Collaborate with agencies, organizations, and individuals
to respond to the needs of women in Calgary and area.
Goals
•	Women and their families gain access to basic needs
items such as clothing, household goods and furniture.
•	Women and their families gain knowledge and access to
available community resources.
•	Women and their families learn foundational skills such
as life and family skills.
•	Women gain employment skills through on-the-job training.
•	People with limited incomes have an affordable place to
buy clothing, household goods and furniture.
•	WINS Thrift Stores are net revenue positive and support
the organization and community programs.
OurPeople
At WINS we know that our best resource is our people. The passion and dedication of our staff and volunteers in meeting
the needs of women and families in our city inspire us each day.
In 2013, we focused on meeting the needs of our team as well. Staff participated in Customer Service Training, computer
courses, and budgeting workshops. We also ensured that, if needed, any member of our team could access the services
we provide to our clients, including our Free Goods Referral Program, Fluor School Backpack Program, and our Family
Resource Centres.
As a result, staff turnover decreased by 24% and absenteeism by 31% in 2013. We will continue to invest in our people in
2014 as the organization moves towards a living wage for our frontline employees and we strengthen our hiring practices.
Our Volunteer Program grew an astounding 99% this past year, in large part due to the commitment of Calgary’s corporate
community. Thirty-nine groups and 105 individual volunteers lent a hand assisting customers, sorting donations, and
helping at events. Our store premises and offices were also greatly improved with new paint jobs and flooring, thanks to
several United Way Days of Caring projects. We are grateful for all of those who lent a hand.
Quick Stats
Number of volunteers: 2,098
Number of volunteer hours contributed: 10,291
Numberoftimesstaffaccessedtrainingandsupportopportunities: 204
WINSandtheCommunity
“We chose WINS as the charity of choice as we wanted to encourage Calgarians to declutter for ‘good’. It made
sense to highlight an organization that was able to receive all donations either for resale or recycling, and at the
same time help those in need.“ – GetRealLive
This past year brought some incredible opportunities and partnerships to WINS. Some helped us shed the light on the
needs that women and families living in poverty face in our city; others brought us the means to do our part in meeting
these needs.
We participated in numerous donation drives at community associations all around the city. We also linked with The
Swap Team and the Mother of All Kids Clothing Swap to support our stores and Free Goods Referral Program. In April
we were thrilled to be part of GetRealLive’s production featuring professional organizer, Peter Walsh. This event brought
WINS wonderful exposure and thousands of donations for our stores and programs.
October saw us host a pop-up thrift store at Olds College Calgary Campus with their Fashion Institute students, and in
November we were thrilled to be the top beneficiary of Antosz Orthodontics’ “WhatGivesYYC” initiative. In December,
WINS and Brewsters Travel Canada helped Calgarians “stuff a bus” full of warm clothing for vulnerable women and
families. We were also the grateful recipients of two Westjet tickets, which we raffled off in our stores. This raised much-
needed funds for WINS programs.
These and other opportunities helped raise WINS profile in the community and brought in additional resources for us,
both financial and goods. Thanks for thinking of us!
WINS Community Programs
“I don’t feel alone. I know I can talk to someone. I have come to WINS and they treat me like a human being.”
The year 2013 was a challenging one for our city. The June floods tested our systems and connections to each other
and Calgarians rose to the challenge. Three of WINS Family Resource Centres (FRC’s) were tested in their ability to meet
the needs of the evacuated residents in their building. Thanks to the support of partners Cenovus Energy, Shaw, and
Talisman Energy, grocery gift cards were distributed to 407 residents in Hillhurst, Bridgeland and 10St NW, to replace
food lost due to the power outages in their homes.
To increase our scope of service, WINS opened a brand new FRC in Erin Woods in June and extended hours of service
at two of our locations. All six of our FRC’s are now open a minimum of two days a week to provide support, access to
resources, and social connections for women and families.
WINS’ Free Goods Referral Program continues to adapt to the changing needs of the people who walk through our
doors every day. In 2013, we increased the value of the vouchers given to referral clients. We also added two employees,
resulting in improved customer service and shorter wait times. These improvements provide more support to those clients
who also need access to other community resources, including our FRC’s.
In October we issued 548 referrals, which was our highest number ever for any given month. During the flood and the
months following, we offered emergency referrals to flood victims who required access to basic needs.
We are grateful to all of our Community Program partners, who are listed further in this report. We wish to thank them
for their ongoing support and partnerships.
Quick Stats
Number of visits to the FRCs: 4,811
Number of FRC Services Provided: 7,549
Number of Free Goods referrals issued: 4,968
Dollar amount of referrals issued: $474,250
WINSThriftStoresandGoodsDonationProgram
As one of Calgary’s largest social enterprises, WINS Thrift Stores provided a great shopping experience for our customers
from all economic backgrounds in 2013. Corporate partners Talisman Energy and Imperial Oil helped to install new flooring
in our Dover and Bowness locations. We simplified the purchase process for our customers and installed new point-of-sale
systems in all of our stores. We also instituted “Shop4Change”, a customer loyalty program rewarding those who shop at
WINS and choose to support our programs with their retail dollar.
Our stores are successful thanks to the generosity of Calgarians who donate clothing, furniture and housewares.
Thousands dropped goods off directly at our stores on a daily basis in 2013. A partnership with The Mustard Seed
brought in close to 10,000 bags of clothing and a new partnership with the Calgary Drop-In Centre will help us assist
even more clients.
WINS offers a free donation pick-up service with 4 trucks on the road 7 days a week and in 2013 we served over 3200
people and 750 commercial supporters this way. Our Truck Department meets a vital need of delivering items to clients
of our Free Goods Referral Program. Many of these families have no other way of getting items like beds and kitchen
wares to their homes. When these families come to WINS, free delivery is a service we are proud to provide and in 2013,
83% of our overall deliveries were to Free Goods Referral clients.
Quick Stats
NumberofWINSThriftStorecustomers:186,641
Number of donations picked up: 47,173 bags, boxes,andpiecesoffurniture
Number of pounds of goods recycled: 886,979
Numberofdeliveriesmadetoprogramclients:1,108
Sanjay
Sometimes, when a person in need
opens the door to WINS, other doors
open as well.
In July of 2013, Sanjay and his wife
walked into our WINS Dover Thrift
Store seeking the support of our Free
Goods Referral Program. New to
Canada, Sanjay was worried about how
to provide for his family and furnish his
home. He had been referred to us by
a counsellor at the Genesis Centre.
While helping him get the items he
needed for his home and family,
our Free Goods Referral Program
Facilitator, Kerrie, also learned that
Sanjay needed a job. WINS just
happened to be looking for someone
in our Sort Facility and Sanjay had
warehouse experience in Canada.
Sanjay dropped off his resume
the next day and while on the bus
travelling home he received a call to
come in for an interview. Two days
later he got the job.
“I felt as if I was home at WINS, the
people were so kind in conversation
and helping.”
Gaining employment, Sanjay is
able to furnish his home with the
necessities that he and his family had
to leave behind in his country. He and
his family visited our Temple Family
Resource Centre for additional
support. Now Sanjay advocates for
the program, bringing friends and
relatives to FRC Facilitator, Nadima,
for help with a variety of needs.
Our Manager of Community
Programs, Kim, also referred him to
Crescent Heights School where he
was able to secure a computer. His
sons are able to do well in school
because of this equipment. When
Sanjay came to Canada he struggled
with the new language. Working at
WINS he speaks with goods donors
on a daily basis and is much more
comfortable speaking English now.
“I feel proud and secure about working
with such a wonderful organization
as WINS” Sanjay says. My family is
also happy for the opportunity of me
working here as I’m able to purchase
math text books to help my sons excel
in school, and movies and games to
entertain them at home.”
WINS feels proud to have helped
Sanjay open these doors to a new
life here in Calgary.
Winnie
In June of 2013 WINS opened its
sixth Family Resource Centre in Erin
Woods, meeting the needs of the
women and families in that area of
the city.
When the FRC opened, “Winnie”
stopped by hoping to make
improvements in her life. She wanted
to find a job and learn about resources
in her community. She also wanted to
make positive changes for herself, her
family and her community. “Winnie”
faced many challenges as a single
mother of 5 and she said that it is
hard for immigrants to get careers in
Canada because of lack of experience
and skills.
“Winnie” received help from the
whole WINS team. She said that
“every problem she has come to WINS
with she has been able to find help in
finding solutions”. WINS gave her a
referral for clothing, helped her with
her resume and cover letter, provided
access to computer courses, and
assisted her in applying for jobs. FRC
Facilitator, Nadima, even helped her
get a washer and dryer.
“I feel safe and happy knowing
that there is an office in my
neighborhood that if I ever have
any problem I can go to Nadima
and talk to her and get help”
“Winnie” recently began volunteering
at WINS as she wants to gain more
skills in order to apply for jobs. She has
great ideas that she wants to share
because she knows the Erin Woods
community so well. One idea was a
Coffee Time program that she and
Nadima worked together to create.
“I really want to help other women”,
“Winnie” says. “I want to encourage
and support other women. Even
though my situation isn’t good, I have
to give back to my community. It is
also important for me to role model
this for my kids, to be a good member
of the community and to give back.”
As an Erin Woods resident, “Winnie”
knows what kind of neighborhood
women want to be a part of. She
wants to share that with WINS to
get her ideas into action. WINS is
thrilled to support such a great
community member, who is also
a wonderful resource for us as well.
We are grateful to have her as part
of our FRC team.
Spencer
For Spencer, her daily commute led
to a rewarding weekly commitment
as a volunteer for WINS. As a recent
resident of Erin Woods, Spencer drove
by the WINS Dover Thrift Store daily.
She soon became a regular shopper.
Watching the store staff help out Free
Goods Referral Program clients made
her feel like she wanted to help out
as well.
“I overheard (Store Manager) Bonnie
talking to an inquiring volunteer one
day and thought I would complete
the forms.” says Spencer. “Now they
can’t get rid of me!”
Spencer loves volunteering with WINS.
She believes that the organization
is such an important part of Calgary
offering a very valuable service. She
remembers a day when a mother
came into the store with her daughter,
who was around 6 or 7 years old. The
mother let her daughter pick three
books, and Spencer watched her
pay for them with change, including
pennies. Spencer could tell it was a
big purchase for the family. She was
moved to tears thinking about how
the affordability of a WINS Thrift Store
enabled this mother to buy something
special for her daughter.
Spencer is also moved by the WINS
“family” of staff and volunteers. She
felt a part of this family the minute
she started volunteering. Spencer
was especially touched by how much
WINS cared about a staff member
who experienced a terrible injury in
an automobile accident this past fall.
Listening to the staff talk about him
really touched her, so much so that
she organized a fundraiser in support
of his recovery.
Spencer says she is thankful to be
part of such an amazing program
as WINS. Spencer, WINS thanks you
as well.
2013	 2012
ASSETS
Current
Cash and cash equivalents	 	 	 $	 504,356	$	 365,579
Restricted Cash 	 	 	 $	 23,396	$	 38,400
Short term investments 		 		 730,000		 733,146
Accounts receivable 		 		 29,916		 83,537
GST receivable 				 29,843		 22,878
Prepaid expenses and security deposits 				 33,955		 34,123
	 	 		 1,351,466		 1,277,663
Property and equipment	 	 		 329,765		 188,770
	 	 	 $	 1,681,231	$	 1,466,433
LIABILITIES
Current 		
Accounts payable and accrued liabilities 	 	 	 $	 46,361	$	 33,235
Wages and benefits payable 	 	 		 48,279		 117,056
	 	 		 94,640		 150,291
Deferred Contributions
Related to operations	 	 		 132,391	 	 65,883
Related to property and equipment	 	 		 134,281		 71,546
	 	 		 266,672		 137,429
NET ASSETS
Invested in property and equipment 		 		 177,248		 117,224
Internally restricted	 	 		 400,000		 400,000
Unrestricted 		 		 742,671		 661,489
		 		 1,319,919		 1,178,713
	 	 	 $	 1,681,231	$	 1,466,433
Approved on behalf of the Board:
__________________________________ Treasurer	 __________________________________ Director
WomeninNeedSocietyofCalgary
Statement of Financial Position
As at December 31, 2013
For a more detailed look at the financial position of Women In Need Society, view the full documents online at
www.womeninneed.net or obtain a copy from WINS’ Head Office.
2013	2012
REVENUE
Thrift stores 	 $ 	 2,989,647	 $ 	 2,545,136
Donations 	 	 359,719 	 	 400,134
United Way 	 	 99,434 	 	 105,521
Gifts in Kind	 	 78,239 	 	 131,996
Casino 	 	 66,515	 	 48,915
Recognition of deferred contributions related
to property and equipment 	 	 35,420 	 	 28,102
Grants	 	 31,550 	 	 16,871
Other income	 	 17,183 	 	 59,433
Interest income	 	 16,759 	 	 11,831
	 $	3,694,466 	 $	 3,347,939
EXPENSES
Wages and subcontractors 	 $	2,286,490 	 $ 	 2,011,168
Rent and utilities 	 	 627,417 	 	 560,153
Thrift store 	 	 187,664 	 	 164,046
Office 	 	 96,527 	 	 93,892
Amortization 	 	 79,931 	 	 66,186
Gifts in Kind 	 	 78,239 	 	 131,996
Staff and volunteer recognition and development	 	 33,496	 	 19,835
Advertising and promotion	 	 45,270 		 44,545
Goods and services tax	 	 29,843 		 22,878
Repair and maintenance	 	 29,516 		 23,569
Program expenses	 	 23,979 		 2,107
Professional fees	 	 21,998 		 31,705
Donations	 	 11,629 		 1,290
Loss on equipment	 	 1,261 		 –
	 	 3,553,260		3,173,370
EXCESS OF REVENUE OVER EXPENSES	 $ 	 141,206 	 $ 	 174,569
WomeninNeedSocietyofCalgary
Statement of Operations
As at December 31, 2013
For a more detailed look at the operational position of Women In Need Society, view the full documents online at
www.womeninneed.net or obtain a copy from WINS’ Head Office.
FinancialPartners
$20,000andup
Alberta Lottery Fund – Community
Facility Enhancement Program
Alberta Lottery Fund – Community
Initiatives Program
Arthur JE Child Foundation
Bender, R
Kinsmen Club of Calgary
The Calgary Foundation – Community
Grants Program
Tong, C
Tong, M & E & Eng
Tong, P
Tong, T
United Way of Calgary & Area
$10,000andup
Alberta Lottery Fund – Community
Spirit Program
ATCO Structures & Logistics
BMO Bank of Montreal
Cenovus Energy Inc.
Hunter Family Foundation
N. Murray Edwards Charitable Foundation
Nexen Energy ULC
Talisman Energy Inc.
$5,000andup
Antosz Orthodontics –
WhatGivesYYC Initiative
ATB Financial
Burns Memorial Fund
Calgary Drop-In & Rehab Centre
Cenovus Employee Foundation
Fluor Canada Ltd.
Imperial Oil Ltd.
Johnson, M
Loblaw’s
Luke’s Drug Mart
Lumsden, E
Olympia Charitable Foundation
Shaw Communications Inc.
$2,500andup
ATCO Gas
Brittain, J
Donmar Foundation
Faryna, J
Gibson Energy
Mary Kay Cosmetics Ltd.
Rotary Club of Calgary South
Scotia Centre Ltd.
United Way of Greater Toronto
$1,000andup
Alexander, R
Arcurve Inc.
ATCO Power Canada Ltd.
Body Plus Nutritional Products Inc.
Brown, P
Campbell, A & W
Canada Truck Stops Limited
Cherry, B
Community Natural Foods
Cox, G
Danyluk, L
Dinner Optimist Club of Calgary
Drummond, G
Drummond, T
Empyrean Consulting Inc.
Encana Cares Foundation
Fawcett, D
GE Oil & Gas
Honorable Order of the Blue Goose
International Society
Just Your Style Hair Studio
Little, P & M
Pi, A
Radler, A
Reed, K
Ritz, T
Scrivens, B & D
Semrau Equities Ltd.
Spartan Controls
Sysco Edmonton
The Calgary Foundation – Managed Fund
The Estate of Jane Ann Robins
The Shoe Closet
Wagenaar, E & C
Westcott, R
$500andup
All Clear Solutions Ltd.
Collins Barrow Calgary LLP
Coutts, C
Crescent Point Energy Corporation
CWS Fiberglass Technology LTD
Elbow River Marketing Ltd.
Fekete Associates Inc.
Jensen, L
Jerilyn Wright & Associates
Knox United Church
L&D Distributors Corona Supplies
Levene, K
MacKenzie, M
Mathew, L
Molle, D
Nexen Inc.
Norton Rose LLP
Primaris Management Inc.
Rocky Mountain Church of Christ
Scenic Acres Community Association
Schultz, M
Selinger, S
Shanmughasundaram, V
Simonds, H
Smith, G
Stantec Consulting Ltd.
Suncor Energy Foundation
TELUS (Team TELUS Cares)
Thompson, F
Van Cauwenberghe, S
Westwinds Ladies Curling
Whitestone, L
Wong, M
Yogadotcalm
Zubar, S
Goods & Services Partners
Aesthetics Academy
Avatara Pizza
Beauty Me Spa
BEBE – Chinook Mall
Bibles for Missions Thrift Stores
Bodhi Tree Yoga Centre
Bondars Fine Furniture
Boston Pizza – Memorial Drive
Boston Pizza – Richmond
Brewsters Travel Canada
Calgary Clothes Horse
Centre Street Church
Chaparral Community Association
Chateau Renoir – Ladies Knit
& Stitch Group
Chinook Mall
Cleo
Cliff Bungalow Community Association
Coco Rouge
Crescent Heights Community Association
Danielle’s Consignment Boutique
David’s Tea – Stephen Avenue
Drumheller Pioneer Trail Society
Elboya Community Association
Esprit
EvelineCharles
Fairview Community Association
Feisty Consignment
First Alliance Church
Fluor Canada Ltd.
Gowlings
Green Standards Ltd.
Guess – Market Mall
Guess by Marciano – Chinook Mall
Huckleberry Kids
Katy’s Consignment Boutique –
Strathmore
Kermode Counselling
Kincora Community Association
KPMG
Loblaws
Lullaby Lane
Marble Slab Creamery
Marlborough Mall
Medical Mercy Canada
MOCA Family Resource Centre
Mount Pleasant Community Association
Nexen Inc.
Northhill Centre
Northland Village Mall
Old’s College Fashion Institute
Olive Garden
Once Upon A Child
Optimist Club of Calgary
Patterson Heights/Coach Hill
Community Association
Peacock Boutique Dress Agency
REAL CANADIAN Superstore
Renfrew Tiny Tots Sales
Rhoda’s Elegance Again
Richmond Knob Hill Community
Association
Rocky Mountain Church of Christ
Rutland Park Community Association
Safeway Canada
SASS Consignment Boutique
Second To None Thrift Store
Servants Anonymous Society of Calgary
Shoppers Drug Mart
Silly Toes Kids & Maternity
Skoah
Springbank Links
St. Giles Presbyterian Church
Step Out of Poverty
Sunridge Mall
Talbots
TREND Fashions Ltd.
Tuscany Residents Association
Vespucci Ladies Consignment
Ward 5 Community Clean-up
Warehouse One Jeans Store –
Deerfoot Mall
Warehouse One Jeans Store – Prestwick
Watson Gloves
Westjet
Willowridge Community Association
Winners – Shawnessy
Wycliff Bible Translators of Canada Inc.
Community Program
Partners
Aboriginal Friendship Centre of Calgary
Alberta Children’s Hospital
AB Health Services: Best Beginnings
Outreach
AB Health Services: Home Care and You
Alberta Works
Alexandra Community Health Centre
(The Alex)
Aspen Family & Community Network
Society
Aventa Addiction Treatment for Women
Awo Taan Healing Lodge Society
Bowwest Community Resource Centre
Brenda Strafford Foundation Ltd.
Calgary Association of Self Help
Calgary Bridge Foundation for Youth
Calgary Catholic Immigration Society
(CCIS)
Calgary Drop-In & Rehab Centre
Calgary Family Services
Calgary Health Region – Alberta Children’s
Hospital, Foothills Hospital, Peter
Lougheed Hospital, Rockyview Hospital
Calgary Housing Company
Calgary Immigrant Women’s Assoc.
(CIWA)
Calgary Inter Faith Food Bank
Calgary Legal Guidance
Calgary Pregnancy Care Centre
Calgary Public Library
Calgary Sexual Health Centre
Calgary Urban Project Society (CUPS)
Calgary Women’s Emergency Shelter
Canadian Mental Health Association –
Calgary Region
Canadian Red Cross – Calgary
Care Connect Christian Society
Catholic Family Services
Children’s Cottage Society –
Brenda’s House
City of Calgary – Calgary Transit
City of Calgary – City Link Program
City of Calgary – Fee Assistance Program
City of Calgary – Community &
Neighborhood Services
City of Calgary – Multi Agency School
Support Team
Community Kitchen Program of Calgary
Connect Network
Connections Counseling & Consulting
Foundation
Discovery House
Eagle’s Nest Stoney Family Shelter
Eastside Victory Outreach Centre
Electronic Recycling Association of Alberta
Elizabeth Fry Society (Berkana House)
Elizabeth House
Families Matter
Fluor Canada Backpack Program
Francophone Newcomers Centre
Further Education Society of Alberta
H & R Block
Heart of the Northeast Community Solutions
Resource Centre
Hillhurst – Sunnyside Community
Association
HIV Community Link
Hull Child & Family Services
Inn From The Cold
Jewish Family Service
Kerby Rotary House Shelter
Lenscrafters – Gift of Sight Program
Living Waters Victory Church
Made by Momma
Making Changes Association –
Walk-In Closet
Mattress Mattress
McMan Community Services Association
Metis Calgary Family Services
Momentum
Mosaic Primary Care Network
Mustard Seed
NeighbourLink
New Canadian Friendship Centre
North Central Community Resource Centre
North East Calgary Adopt a Family Society
North of McKnight Resource Centre
Office of the Public Guardian
Our Lady Queen of Peace Ranch
Oxford House Foundation of Canada
Potential Place Clubhouse Society
Project Warmth Society
Riel Institute
Ronald McDonald Care Mobile
Scope Society
Seniors Secret Service
Servants Anonymous Society (SAS)
Sleep Country
Society of St. Vincent de Paul
Sonshine Counselling Services
Southeast Community Resource Centre
Southwest Communities Resource Centre
St David’s United Church
Sunrise Community Link Resource Centre
The Distress Centre
The Salvation Army
WCG Services “Employ Me Calgary”
West Central Community Resource Centre
Wheatland Community Crisis Centre –
Strathmore
Wheels for Kids
Women’s Centre of Calgary
Youville Women’s Residence
YWCA
The Women In Need Society is very thankful for the over 4500 individuals and families who
donated clothing, housewares, and furniture to our stores over the past year. Your support means
we can continue to provide gently used items of good quality to those who receive them through
our Free Goods Referral Program, as well as the valuable customers who shop at WINS Thrift Stores
in support of women in need.
Women In Need Society of Calgary
Charitable #135 185 411 RR0001
Head Office
#1, 3525-26 Ave. SE, Calgary, Alberta  T2B 2M9
Phone: 403-255-5102  Fax: 403-255-0807 
Email: info@womeninneed.net
Helpwomenandtheirfamilieshelpthemselves.
Donateyourgentlyusedclothing,householdgoodsandfurniture.
For Donation Pick-up, phone 403-252-3826
Organizeaclothing/smallhousewares/furnituredriveinyourcommunity.
Shop at WINS Thrift Stores
6432 Bowness Rd. NW  403-288-4825
3525-26 Ave. SE  403-235-6448
134-71 Ave. SE  403-255-7514
2907 Richmond Rd. SW  403-242-4969
Volunteer.
MakeaFinancialDonation.
www.womeninneed.net
The Women In Need Society
Vision
Womenhavetheresources,knowledge,skillsandconfidencetoachieveself-sufficiency.
Mission
Women In Need Society (WINS) helps women and their families to help themselves.
Values
WINS provides compassion and support. We encourage life-long learning.
We operate with integrity and honesty. We demonstrate respect for each other.
We promote teamwork in a fun environment.

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WINS AR-8 5x11-2013-final

  • 2. From the Board Chair and Executive Director It always seems impossible until it’s done.—Nelson Mandela. The Women In Need Society saw 2013 as a year of renovations, expansion of our programs and building new partnerships. Understanding the changing needs of women and families living in poverty can seem like an overwhelming and somewhat impossible challenge. Building on our strengths, 2013 was a year in which we were able to meet the needs of emergency situations and expand our reach into the community. Looking at the organization through the eyes of our customers and clients, it was time to put a fresh face on our stores. We installed new floors, lighting and paint at two of our stores, Family Resource Centres and head office. Brightening our working environment re-energized our strong and passionate staff and brightened the worlds of many women and families who access our programs and visit our stores. It is amazing the difference a fresh coat of paint and a smile can make in someone’s life. Growth in our thrift store and recycling operations enabled us to increase the reach of our programs in the community by opening a sixth Family Resource Centre and investing heavily in the Free Goods Referral Program. The value of a dollar is forever changing in our economy and it was important that we ensure that our increasing number of clients not only receive personalized assistance but have sufficient support to access the basic needs and resources they require. No mother in Calgary should have to choose between providing their child with a warm meal or warm clothes. We are there to help meet the need. We want to extend our sincere appreciation to our valued donors, partnering agencies and shoppers. It is through their support that we are able to make a difference in the lives of Calgarians. We would also like to thank our Board of Directors, staff, and volunteers whose dedication cannot be overstated. We are so proud to work with such a great team of compassionate individuals, committed to our mission. As we look to the coming year, we look forward to continuing our work in the community and overcoming the impossible. Brian Bastien, Cathy Coutts Chair, Women In Need Society Board of Directors Executive Director 2013 Board of Directors Brian Bastien, Chair | Consultant Nicole Springer, Vice Chair | Axia Netmedia Corporation Jeff Kearl, Treasurer | Waldron Energy Ltd. Allison Kuntz, Secretary | Norton Rose LLP Angela Mak, Past Chair | RBC Royal Bank Petrina Driscoll, Director | Riata Partners Calgary Diane Graves, Director | Stepping Stones Transitions Veronica Hunt, Director | Grant Thornton LLP Kevin Le, Director | Gibson Energy Greg Ripley, Director | RBC Royal Bank Maria Somjee, Director | Grant Thornton LLP Mark Stables, Director | AMJ Campbell Michelle Stroo, Director | MEG Energy Mike Suzuki, Director | BMO Mandate • Operates donation-driven thrift stores to provide goods to women in need and contribute to the financial sustainability of the society • Operate resource centres to promote life-long learning opportunities for women in need and their families. • Collaborate with agencies, organizations, and individuals to respond to the needs of women in Calgary and area. Goals • Women and their families gain access to basic needs items such as clothing, household goods and furniture. • Women and their families gain knowledge and access to available community resources. • Women and their families learn foundational skills such as life and family skills. • Women gain employment skills through on-the-job training. • People with limited incomes have an affordable place to buy clothing, household goods and furniture. • WINS Thrift Stores are net revenue positive and support the organization and community programs.
  • 3. OurPeople At WINS we know that our best resource is our people. The passion and dedication of our staff and volunteers in meeting the needs of women and families in our city inspire us each day. In 2013, we focused on meeting the needs of our team as well. Staff participated in Customer Service Training, computer courses, and budgeting workshops. We also ensured that, if needed, any member of our team could access the services we provide to our clients, including our Free Goods Referral Program, Fluor School Backpack Program, and our Family Resource Centres. As a result, staff turnover decreased by 24% and absenteeism by 31% in 2013. We will continue to invest in our people in 2014 as the organization moves towards a living wage for our frontline employees and we strengthen our hiring practices. Our Volunteer Program grew an astounding 99% this past year, in large part due to the commitment of Calgary’s corporate community. Thirty-nine groups and 105 individual volunteers lent a hand assisting customers, sorting donations, and helping at events. Our store premises and offices were also greatly improved with new paint jobs and flooring, thanks to several United Way Days of Caring projects. We are grateful for all of those who lent a hand. Quick Stats Number of volunteers: 2,098 Number of volunteer hours contributed: 10,291 Numberoftimesstaffaccessedtrainingandsupportopportunities: 204
  • 4. WINSandtheCommunity “We chose WINS as the charity of choice as we wanted to encourage Calgarians to declutter for ‘good’. It made sense to highlight an organization that was able to receive all donations either for resale or recycling, and at the same time help those in need.“ – GetRealLive This past year brought some incredible opportunities and partnerships to WINS. Some helped us shed the light on the needs that women and families living in poverty face in our city; others brought us the means to do our part in meeting these needs. We participated in numerous donation drives at community associations all around the city. We also linked with The Swap Team and the Mother of All Kids Clothing Swap to support our stores and Free Goods Referral Program. In April we were thrilled to be part of GetRealLive’s production featuring professional organizer, Peter Walsh. This event brought WINS wonderful exposure and thousands of donations for our stores and programs. October saw us host a pop-up thrift store at Olds College Calgary Campus with their Fashion Institute students, and in November we were thrilled to be the top beneficiary of Antosz Orthodontics’ “WhatGivesYYC” initiative. In December, WINS and Brewsters Travel Canada helped Calgarians “stuff a bus” full of warm clothing for vulnerable women and families. We were also the grateful recipients of two Westjet tickets, which we raffled off in our stores. This raised much- needed funds for WINS programs. These and other opportunities helped raise WINS profile in the community and brought in additional resources for us, both financial and goods. Thanks for thinking of us!
  • 5. WINS Community Programs “I don’t feel alone. I know I can talk to someone. I have come to WINS and they treat me like a human being.” The year 2013 was a challenging one for our city. The June floods tested our systems and connections to each other and Calgarians rose to the challenge. Three of WINS Family Resource Centres (FRC’s) were tested in their ability to meet the needs of the evacuated residents in their building. Thanks to the support of partners Cenovus Energy, Shaw, and Talisman Energy, grocery gift cards were distributed to 407 residents in Hillhurst, Bridgeland and 10St NW, to replace food lost due to the power outages in their homes. To increase our scope of service, WINS opened a brand new FRC in Erin Woods in June and extended hours of service at two of our locations. All six of our FRC’s are now open a minimum of two days a week to provide support, access to resources, and social connections for women and families. WINS’ Free Goods Referral Program continues to adapt to the changing needs of the people who walk through our doors every day. In 2013, we increased the value of the vouchers given to referral clients. We also added two employees, resulting in improved customer service and shorter wait times. These improvements provide more support to those clients who also need access to other community resources, including our FRC’s. In October we issued 548 referrals, which was our highest number ever for any given month. During the flood and the months following, we offered emergency referrals to flood victims who required access to basic needs. We are grateful to all of our Community Program partners, who are listed further in this report. We wish to thank them for their ongoing support and partnerships. Quick Stats Number of visits to the FRCs: 4,811 Number of FRC Services Provided: 7,549 Number of Free Goods referrals issued: 4,968 Dollar amount of referrals issued: $474,250
  • 6. WINSThriftStoresandGoodsDonationProgram As one of Calgary’s largest social enterprises, WINS Thrift Stores provided a great shopping experience for our customers from all economic backgrounds in 2013. Corporate partners Talisman Energy and Imperial Oil helped to install new flooring in our Dover and Bowness locations. We simplified the purchase process for our customers and installed new point-of-sale systems in all of our stores. We also instituted “Shop4Change”, a customer loyalty program rewarding those who shop at WINS and choose to support our programs with their retail dollar. Our stores are successful thanks to the generosity of Calgarians who donate clothing, furniture and housewares. Thousands dropped goods off directly at our stores on a daily basis in 2013. A partnership with The Mustard Seed brought in close to 10,000 bags of clothing and a new partnership with the Calgary Drop-In Centre will help us assist even more clients. WINS offers a free donation pick-up service with 4 trucks on the road 7 days a week and in 2013 we served over 3200 people and 750 commercial supporters this way. Our Truck Department meets a vital need of delivering items to clients of our Free Goods Referral Program. Many of these families have no other way of getting items like beds and kitchen wares to their homes. When these families come to WINS, free delivery is a service we are proud to provide and in 2013, 83% of our overall deliveries were to Free Goods Referral clients. Quick Stats NumberofWINSThriftStorecustomers:186,641 Number of donations picked up: 47,173 bags, boxes,andpiecesoffurniture Number of pounds of goods recycled: 886,979 Numberofdeliveriesmadetoprogramclients:1,108
  • 7. Sanjay Sometimes, when a person in need opens the door to WINS, other doors open as well. In July of 2013, Sanjay and his wife walked into our WINS Dover Thrift Store seeking the support of our Free Goods Referral Program. New to Canada, Sanjay was worried about how to provide for his family and furnish his home. He had been referred to us by a counsellor at the Genesis Centre. While helping him get the items he needed for his home and family, our Free Goods Referral Program Facilitator, Kerrie, also learned that Sanjay needed a job. WINS just happened to be looking for someone in our Sort Facility and Sanjay had warehouse experience in Canada. Sanjay dropped off his resume the next day and while on the bus travelling home he received a call to come in for an interview. Two days later he got the job. “I felt as if I was home at WINS, the people were so kind in conversation and helping.” Gaining employment, Sanjay is able to furnish his home with the necessities that he and his family had to leave behind in his country. He and his family visited our Temple Family Resource Centre for additional support. Now Sanjay advocates for the program, bringing friends and relatives to FRC Facilitator, Nadima, for help with a variety of needs. Our Manager of Community Programs, Kim, also referred him to Crescent Heights School where he was able to secure a computer. His sons are able to do well in school because of this equipment. When Sanjay came to Canada he struggled with the new language. Working at WINS he speaks with goods donors on a daily basis and is much more comfortable speaking English now. “I feel proud and secure about working with such a wonderful organization as WINS” Sanjay says. My family is also happy for the opportunity of me working here as I’m able to purchase math text books to help my sons excel in school, and movies and games to entertain them at home.” WINS feels proud to have helped Sanjay open these doors to a new life here in Calgary. Winnie In June of 2013 WINS opened its sixth Family Resource Centre in Erin Woods, meeting the needs of the women and families in that area of the city. When the FRC opened, “Winnie” stopped by hoping to make improvements in her life. She wanted to find a job and learn about resources in her community. She also wanted to make positive changes for herself, her family and her community. “Winnie” faced many challenges as a single mother of 5 and she said that it is hard for immigrants to get careers in Canada because of lack of experience and skills. “Winnie” received help from the whole WINS team. She said that “every problem she has come to WINS with she has been able to find help in finding solutions”. WINS gave her a referral for clothing, helped her with her resume and cover letter, provided access to computer courses, and assisted her in applying for jobs. FRC Facilitator, Nadima, even helped her get a washer and dryer. “I feel safe and happy knowing that there is an office in my neighborhood that if I ever have any problem I can go to Nadima and talk to her and get help” “Winnie” recently began volunteering at WINS as she wants to gain more skills in order to apply for jobs. She has great ideas that she wants to share because she knows the Erin Woods community so well. One idea was a Coffee Time program that she and Nadima worked together to create. “I really want to help other women”, “Winnie” says. “I want to encourage and support other women. Even though my situation isn’t good, I have to give back to my community. It is also important for me to role model this for my kids, to be a good member of the community and to give back.” As an Erin Woods resident, “Winnie” knows what kind of neighborhood women want to be a part of. She wants to share that with WINS to get her ideas into action. WINS is thrilled to support such a great community member, who is also a wonderful resource for us as well. We are grateful to have her as part of our FRC team. Spencer For Spencer, her daily commute led to a rewarding weekly commitment as a volunteer for WINS. As a recent resident of Erin Woods, Spencer drove by the WINS Dover Thrift Store daily. She soon became a regular shopper. Watching the store staff help out Free Goods Referral Program clients made her feel like she wanted to help out as well. “I overheard (Store Manager) Bonnie talking to an inquiring volunteer one day and thought I would complete the forms.” says Spencer. “Now they can’t get rid of me!” Spencer loves volunteering with WINS. She believes that the organization is such an important part of Calgary offering a very valuable service. She remembers a day when a mother came into the store with her daughter, who was around 6 or 7 years old. The mother let her daughter pick three books, and Spencer watched her pay for them with change, including pennies. Spencer could tell it was a big purchase for the family. She was moved to tears thinking about how the affordability of a WINS Thrift Store enabled this mother to buy something special for her daughter. Spencer is also moved by the WINS “family” of staff and volunteers. She felt a part of this family the minute she started volunteering. Spencer was especially touched by how much WINS cared about a staff member who experienced a terrible injury in an automobile accident this past fall. Listening to the staff talk about him really touched her, so much so that she organized a fundraiser in support of his recovery. Spencer says she is thankful to be part of such an amazing program as WINS. Spencer, WINS thanks you as well.
  • 8. 2013 2012 ASSETS Current Cash and cash equivalents $ 504,356 $ 365,579 Restricted Cash $ 23,396 $ 38,400 Short term investments 730,000 733,146 Accounts receivable 29,916 83,537 GST receivable 29,843 22,878 Prepaid expenses and security deposits 33,955 34,123 1,351,466 1,277,663 Property and equipment 329,765 188,770 $ 1,681,231 $ 1,466,433 LIABILITIES Current Accounts payable and accrued liabilities $ 46,361 $ 33,235 Wages and benefits payable 48,279 117,056 94,640 150,291 Deferred Contributions Related to operations 132,391 65,883 Related to property and equipment 134,281 71,546 266,672 137,429 NET ASSETS Invested in property and equipment 177,248 117,224 Internally restricted 400,000 400,000 Unrestricted 742,671 661,489 1,319,919 1,178,713 $ 1,681,231 $ 1,466,433 Approved on behalf of the Board: __________________________________ Treasurer __________________________________ Director WomeninNeedSocietyofCalgary Statement of Financial Position As at December 31, 2013 For a more detailed look at the financial position of Women In Need Society, view the full documents online at www.womeninneed.net or obtain a copy from WINS’ Head Office.
  • 9. 2013 2012 REVENUE Thrift stores $ 2,989,647 $ 2,545,136 Donations 359,719 400,134 United Way 99,434 105,521 Gifts in Kind 78,239 131,996 Casino 66,515 48,915 Recognition of deferred contributions related to property and equipment 35,420 28,102 Grants 31,550 16,871 Other income 17,183 59,433 Interest income 16,759 11,831 $ 3,694,466 $ 3,347,939 EXPENSES Wages and subcontractors $ 2,286,490 $ 2,011,168 Rent and utilities 627,417 560,153 Thrift store 187,664 164,046 Office 96,527 93,892 Amortization 79,931 66,186 Gifts in Kind 78,239 131,996 Staff and volunteer recognition and development 33,496 19,835 Advertising and promotion 45,270 44,545 Goods and services tax 29,843 22,878 Repair and maintenance 29,516 23,569 Program expenses 23,979 2,107 Professional fees 21,998 31,705 Donations 11,629 1,290 Loss on equipment 1,261 – 3,553,260 3,173,370 EXCESS OF REVENUE OVER EXPENSES $ 141,206 $ 174,569 WomeninNeedSocietyofCalgary Statement of Operations As at December 31, 2013 For a more detailed look at the operational position of Women In Need Society, view the full documents online at www.womeninneed.net or obtain a copy from WINS’ Head Office.
  • 10. FinancialPartners $20,000andup Alberta Lottery Fund – Community Facility Enhancement Program Alberta Lottery Fund – Community Initiatives Program Arthur JE Child Foundation Bender, R Kinsmen Club of Calgary The Calgary Foundation – Community Grants Program Tong, C Tong, M & E & Eng Tong, P Tong, T United Way of Calgary & Area $10,000andup Alberta Lottery Fund – Community Spirit Program ATCO Structures & Logistics BMO Bank of Montreal Cenovus Energy Inc. Hunter Family Foundation N. Murray Edwards Charitable Foundation Nexen Energy ULC Talisman Energy Inc. $5,000andup Antosz Orthodontics – WhatGivesYYC Initiative ATB Financial Burns Memorial Fund Calgary Drop-In & Rehab Centre Cenovus Employee Foundation Fluor Canada Ltd. Imperial Oil Ltd. Johnson, M Loblaw’s Luke’s Drug Mart Lumsden, E Olympia Charitable Foundation Shaw Communications Inc. $2,500andup ATCO Gas Brittain, J Donmar Foundation Faryna, J Gibson Energy Mary Kay Cosmetics Ltd. Rotary Club of Calgary South Scotia Centre Ltd. United Way of Greater Toronto $1,000andup Alexander, R Arcurve Inc. ATCO Power Canada Ltd. Body Plus Nutritional Products Inc. Brown, P Campbell, A & W Canada Truck Stops Limited Cherry, B Community Natural Foods Cox, G Danyluk, L Dinner Optimist Club of Calgary Drummond, G Drummond, T Empyrean Consulting Inc. Encana Cares Foundation Fawcett, D GE Oil & Gas Honorable Order of the Blue Goose International Society Just Your Style Hair Studio Little, P & M Pi, A Radler, A Reed, K Ritz, T Scrivens, B & D Semrau Equities Ltd. Spartan Controls Sysco Edmonton The Calgary Foundation – Managed Fund The Estate of Jane Ann Robins The Shoe Closet Wagenaar, E & C Westcott, R $500andup All Clear Solutions Ltd. Collins Barrow Calgary LLP Coutts, C Crescent Point Energy Corporation CWS Fiberglass Technology LTD Elbow River Marketing Ltd. Fekete Associates Inc. Jensen, L Jerilyn Wright & Associates Knox United Church L&D Distributors Corona Supplies Levene, K MacKenzie, M Mathew, L Molle, D Nexen Inc. Norton Rose LLP Primaris Management Inc. Rocky Mountain Church of Christ Scenic Acres Community Association Schultz, M Selinger, S Shanmughasundaram, V Simonds, H Smith, G Stantec Consulting Ltd. Suncor Energy Foundation TELUS (Team TELUS Cares) Thompson, F Van Cauwenberghe, S Westwinds Ladies Curling Whitestone, L Wong, M Yogadotcalm Zubar, S Goods & Services Partners Aesthetics Academy Avatara Pizza Beauty Me Spa BEBE – Chinook Mall Bibles for Missions Thrift Stores Bodhi Tree Yoga Centre Bondars Fine Furniture Boston Pizza – Memorial Drive Boston Pizza – Richmond Brewsters Travel Canada Calgary Clothes Horse Centre Street Church Chaparral Community Association Chateau Renoir – Ladies Knit & Stitch Group Chinook Mall Cleo Cliff Bungalow Community Association Coco Rouge Crescent Heights Community Association Danielle’s Consignment Boutique David’s Tea – Stephen Avenue Drumheller Pioneer Trail Society Elboya Community Association Esprit EvelineCharles Fairview Community Association Feisty Consignment First Alliance Church Fluor Canada Ltd. Gowlings Green Standards Ltd. Guess – Market Mall Guess by Marciano – Chinook Mall Huckleberry Kids Katy’s Consignment Boutique – Strathmore Kermode Counselling Kincora Community Association KPMG Loblaws Lullaby Lane Marble Slab Creamery Marlborough Mall Medical Mercy Canada MOCA Family Resource Centre Mount Pleasant Community Association Nexen Inc. Northhill Centre Northland Village Mall
  • 11. Old’s College Fashion Institute Olive Garden Once Upon A Child Optimist Club of Calgary Patterson Heights/Coach Hill Community Association Peacock Boutique Dress Agency REAL CANADIAN Superstore Renfrew Tiny Tots Sales Rhoda’s Elegance Again Richmond Knob Hill Community Association Rocky Mountain Church of Christ Rutland Park Community Association Safeway Canada SASS Consignment Boutique Second To None Thrift Store Servants Anonymous Society of Calgary Shoppers Drug Mart Silly Toes Kids & Maternity Skoah Springbank Links St. Giles Presbyterian Church Step Out of Poverty Sunridge Mall Talbots TREND Fashions Ltd. Tuscany Residents Association Vespucci Ladies Consignment Ward 5 Community Clean-up Warehouse One Jeans Store – Deerfoot Mall Warehouse One Jeans Store – Prestwick Watson Gloves Westjet Willowridge Community Association Winners – Shawnessy Wycliff Bible Translators of Canada Inc. Community Program Partners Aboriginal Friendship Centre of Calgary Alberta Children’s Hospital AB Health Services: Best Beginnings Outreach AB Health Services: Home Care and You Alberta Works Alexandra Community Health Centre (The Alex) Aspen Family & Community Network Society Aventa Addiction Treatment for Women Awo Taan Healing Lodge Society Bowwest Community Resource Centre Brenda Strafford Foundation Ltd. Calgary Association of Self Help Calgary Bridge Foundation for Youth Calgary Catholic Immigration Society (CCIS) Calgary Drop-In & Rehab Centre Calgary Family Services Calgary Health Region – Alberta Children’s Hospital, Foothills Hospital, Peter Lougheed Hospital, Rockyview Hospital Calgary Housing Company Calgary Immigrant Women’s Assoc. (CIWA) Calgary Inter Faith Food Bank Calgary Legal Guidance Calgary Pregnancy Care Centre Calgary Public Library Calgary Sexual Health Centre Calgary Urban Project Society (CUPS) Calgary Women’s Emergency Shelter Canadian Mental Health Association – Calgary Region Canadian Red Cross – Calgary Care Connect Christian Society Catholic Family Services Children’s Cottage Society – Brenda’s House City of Calgary – Calgary Transit City of Calgary – City Link Program City of Calgary – Fee Assistance Program City of Calgary – Community & Neighborhood Services City of Calgary – Multi Agency School Support Team Community Kitchen Program of Calgary Connect Network Connections Counseling & Consulting Foundation Discovery House Eagle’s Nest Stoney Family Shelter Eastside Victory Outreach Centre Electronic Recycling Association of Alberta Elizabeth Fry Society (Berkana House) Elizabeth House Families Matter Fluor Canada Backpack Program Francophone Newcomers Centre Further Education Society of Alberta H & R Block Heart of the Northeast Community Solutions Resource Centre Hillhurst – Sunnyside Community Association HIV Community Link Hull Child & Family Services Inn From The Cold Jewish Family Service Kerby Rotary House Shelter Lenscrafters – Gift of Sight Program Living Waters Victory Church Made by Momma Making Changes Association – Walk-In Closet Mattress Mattress McMan Community Services Association Metis Calgary Family Services Momentum Mosaic Primary Care Network Mustard Seed NeighbourLink New Canadian Friendship Centre North Central Community Resource Centre North East Calgary Adopt a Family Society North of McKnight Resource Centre Office of the Public Guardian Our Lady Queen of Peace Ranch Oxford House Foundation of Canada Potential Place Clubhouse Society Project Warmth Society Riel Institute Ronald McDonald Care Mobile Scope Society Seniors Secret Service Servants Anonymous Society (SAS) Sleep Country Society of St. Vincent de Paul Sonshine Counselling Services Southeast Community Resource Centre Southwest Communities Resource Centre St David’s United Church Sunrise Community Link Resource Centre The Distress Centre The Salvation Army WCG Services “Employ Me Calgary” West Central Community Resource Centre Wheatland Community Crisis Centre – Strathmore Wheels for Kids Women’s Centre of Calgary Youville Women’s Residence YWCA The Women In Need Society is very thankful for the over 4500 individuals and families who donated clothing, housewares, and furniture to our stores over the past year. Your support means we can continue to provide gently used items of good quality to those who receive them through our Free Goods Referral Program, as well as the valuable customers who shop at WINS Thrift Stores in support of women in need.
  • 12. Women In Need Society of Calgary Charitable #135 185 411 RR0001 Head Office #1, 3525-26 Ave. SE, Calgary, Alberta  T2B 2M9 Phone: 403-255-5102  Fax: 403-255-0807  Email: info@womeninneed.net Helpwomenandtheirfamilieshelpthemselves. Donateyourgentlyusedclothing,householdgoodsandfurniture. For Donation Pick-up, phone 403-252-3826 Organizeaclothing/smallhousewares/furnituredriveinyourcommunity. Shop at WINS Thrift Stores 6432 Bowness Rd. NW  403-288-4825 3525-26 Ave. SE  403-235-6448 134-71 Ave. SE  403-255-7514 2907 Richmond Rd. SW  403-242-4969 Volunteer. MakeaFinancialDonation. www.womeninneed.net The Women In Need Society Vision Womenhavetheresources,knowledge,skillsandconfidencetoachieveself-sufficiency. Mission Women In Need Society (WINS) helps women and their families to help themselves. Values WINS provides compassion and support. We encourage life-long learning. We operate with integrity and honesty. We demonstrate respect for each other. We promote teamwork in a fun environment.