9. Social Business
1. We are all ambassadors of our
increasingly social businesses
2. Digital Citizenship is a huge opportunity
and responsibility
3. Differentiate your digital citizenship by
building your personal brand and
demonstrating professional discretion
18. Brand Value
If people don’t select you,
spread the word about
you, or pay a premium for
your services, it’s because they
don’t recognize your value.
(Seth Godin)
19. Value
What you can do uniquely
well to help others
address opportunities or
solve problems that
matter to them.
23. Relational Capacity
• Blog with current content
• Facebook Fan Page
• Twitter
• Senior leaders as professionally personal
ambassadors on at least one platform
(e.g. LinkedIn, Twitter, Facebook)
• Extras: Youtube, Pinterest, Flickr, etc.
24. If your website does not have a
blog, it’s missing the engine of
relational capacity
31. • Never post anything, anytime, anywhere that
you would not be comfortable with anyone
seeing
• If it were posted on the wall of your office,
would it make any of your colleagues,
customers, or employees uncomfortable? If so,
don’t post it online
Operational Privacy
32. Operational Privacy
• The sooner you behave as if you
have no privacy online, the more
effective you will be
• Use your online presence to build
bridges, not walls
57. Summary
• Social business is here to stay.
• Strategic imperative to immerse yourself
in the process
• Start now, don’t quit
• Assuming responsibility for your digital
citizenship is good for your career and
your company