3. Priorities
• What is the most important thing
that everyone in your organization
needs to understand is the key to
the organization’s future?
• What is the most important thing
you need to do on a daily basis to
help your organization make
progress toward achieving this
priority?
13. Responsibility
• Foundation of interdependence
• Unless and until you assume full responsibility
for yourself, you force others to assume
responsibility for you
• Performance
– Master your current job
– Continuously improve how that job is done
• Caring
14. Expectations
• Framework of interdependence
• Know what’s expected of you
• Share your expectations of others with them
• Make this a team activity
• Promise to deliver
15. Accountability
• Binding strength of interdependence
• Two principles
– Always starts with you: performance, caring,
expectations, encourage and enable others
– When you look at others, look for solutions rather
than blame
• Don’t look the other way when it matters
16. Learning
• Fulfillment of interdependence
• Change in behavior
• Core performance technology
• If you stop learning and growing, you will
increasingly become either a burden or a
stranger to others at work
17. REAL Relationship
• Are you dependent, independent, or
interdependent in your work relationships?
How does your style of relating affect others
at work?
• Are you really learning and growing at work?
Name one thing you are doing better now
than 3 months ago.
19. Purpose: The Missing Factor
Vision – where we are going
Mission – who, when, how we will
get there
Values – rules of engagement and
norms of behavior
Purpose – why we do what we do
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20. Purpose
• Never changes
• Short and easy for all to remember
• Serves as a guide for everyone’s daily
behavior
• When reasonable people disagree on the
“right thing to do”, purpose should be the
guiding principle
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