A Simulation & 3D Virtual Reality training portfolio solution that supports Procedure, Scenario and Simulation training for strategic, tactical and operational management.

1.
Simulation & 3D Virtual
Reality Centre
For
Security
Incident,
Emergency
and
Crisis
Response

2. 2
BSS
Introduction
to
BSS
Security
Incident,
Emergency
and
Crisis
Response
Simulation
&
3D
Virtual
Reality
Solutions
A
Simulation
&
3D
Virtual
Reality
training
portfolio
solution
that
supports
Procedure,
Scenario
and
Simulation
training
for
strategic,
tactical
and
operational
management.
Every
organisation
and
environment
has
unique
Such
situations
present
complex
issues
and
characteristics
and
interests
that
determine
the
many
challenges
to
organisations,
which
is
why
vulnerability
for
security
risks.
security
professionals
understand
the
value
of
scenario
development,
rehearsals
and
exercises
When
there
is
a
clear
picture
of
realistic
as
the
best
means
of
developing
an
adequate
dilemmas,
scenarios
and
associated
risks,
security
response.
measures
have
to
be
agreed
and
implemented.
Virtual
training
offers
important
benefits:
The
management
of
risks,
crises
and
personnel
can
train
whenever
and
wherever
emergencies
is
an
area
in
which
many
parties
suits
them;
avoid
time-­‐consuming
planning
and
have
a
responsibility
and
where
numerous
preparation
of
live
exercises;
improve
laws,
rules
and
regulations
are
applicable.
It
is
a
operational
preparedness;
reduce
training
costs
complex
situation
where
questions
need
to
be
and
learn
important
new
skills
in
a
safe
addressed,
such
as;
environment.
-­‐
who
is
involved
internally
and
externally?
-­‐
how
are
actions
coordinated?
-­‐
what
are
our
common
operational
procedures?;
-­‐
are
we
compliant?;
-­‐
are
staff
capable
and
trained?

3. 3
How
a
Security
Incident,
Emergency
and
Crisis
Response
Training
Centre
supports
organisations:
– Plan,
rehearse
and
train
according
to
individual
training
objectives.
– Organise
and
deploy
resources
in
a
safe
and
efficient
manner.
– Improve
flow
of
information
and
decision
making.
– Strategic
coordination
of
tasks.
– Save
lives
and
mitigate
damages
by
making
the
right
decisions.
– Dynamic
Risk
Assessment.
– Apply
Standard
Operating
Procedures.
– Facilitate
continuity
of
operations.
– Prepare
for
large
scale
exercises.
– Enable
better
performance
in
live
exercises
and
real
life
situations.
– Practice
Planning
and
Mapping
for
Command
Post
Staff.
– Test
and
validate
emergency
response
plans.
High-rise building fires
Training
and
rehearsal
environment
and
scenarios
for
command
&
control
of
large
incidents;
crisis
response/management

4. 4
Example
application
areas
for
a
Security
Incident,
Emergency
and
Crisis
Response
Simulation
&
3D
Virtual
Reality
training
centre
Offshore
Oil
&
Gas
– Helicopter
landing
officer
procedures
– Rig
familiarisation
– Evacuation
training
– Maintenance
and
operations
procedures
Petrochemical
– Industrial
fire
fighting
– Command
&
control
of
large
incidents
– Maintenance
and
operations
procedures
Industrial
&
Vital
Infrastructure
Incident
Management
– Command
&
control
of
large
incidents
– Crisis
response/management
– Procedure
&
Scenario
training
– Maintenance
and
operations
procedures
Emergency
Services:
like
Police,
Fire,
Safety,
Rescue
and
Medical
– Command
&
control
of
large
incidents
and
terrorist
attacks
– Procedure
&
Scenario
training
– Crime
scene
investigations
– Maintenance
and
operations
p rocedure

5. 2
1
5
Why serious gaming works?
Serious
gaming
provides
motivation,
offers
varying
degrees
of
simulation
and
ties
experiences
together
through
narration
With
a
3D
Virtual
Reality
training
centre
one
is
Serious
gaming
works
because
it
gives:
capable
to
build
competences
through
experience
and
to
focus
on
human
behaviour.
Experience
of
real-­‐life
situations
Teach
people
to
apply
knowledge
(‘do’)
and
to
generate
valuable
learning
experiences.
• Realistic
environments.
• Powerful
incident
visualisation.
Various
theories,
such
as
Malcolm
Knowles’s,
• Real-­‐life
conditions
(stress,
behaviour
have
pointed
out
that
adults
learn
best
when
patterns).
they
are
“self-­‐directed”;
when
they
have
a
desire
to
solve
the
real
problems
they
face.
In
Converts
knowledge
into
skills
addition
research
over
the
last
20
years
has
• Focus
on
‘doing’
rather
than
‘knowing’.
shown
that
the
need
to
find
out
what
truly
• Interactive
participation.
engages
learners
–
how
to
draw
them
in,
how
• Direct
feedback.
to
sustain
their
attention
and
how
to
make
the
learning
experience
more
fun.
And
unlike
more
Effective
learning
environment
traditional
training
programs
3D
Virtual
Reality
• Greater
learning
opportunities.
training
programmes
are
experienced
as
fun!
• Observe
candidates
‘in
action’.
• Safer
than
real-­‐life
training.
• Full
registration
and
objective
measuring.

6. 6
BSS
consultancy
services
for
a
Simulation
&
3D
Virtual
Reality
Security
Incident,
Emergency
and
Crisis
Response
Centre
When
there
is
a
clear
BSS
supports
organisations
in
developing
and
implementing
a
Simulation
&
3D
Virtual
Reality
Security,
Incident,
Emergency
picture
of
realistic
and
Crisis
Response
Centre
by:
dilemmas,
scenarios
• Analysing
the
security
and
safety
environment.
Working
with
the
stakeholders
and
identifying
the
and
associated
risks
•
required
training.
measures
have
to
be
• Selecting
and/or
designing
the
required
3D
Virtual
Reality
solutions
and
3DVR
training
environments.
agreed
and
• Designing
and
implementing
of
simulator.
Developing
state-­‐of-­‐the-­‐art
training/rehearsal
scenarios.
implemented
•
Transferring
knowledge
to
the
local
training
teams.
Once
the
technical
infrastructure
is
in
place,
a
training
programme
is
developed
and
implemented
in
the
following
stages:
• Stage
1:
Set-­‐up
of
the
training
virtual
environment
and
objects
from
the
library.
• Stage
2:
The
security
environment
and
control
objects
(vehicles,
people
and
simulated
incidents)
are
moved
around
the
model
to
assess
vulnerabilities
and
to
test
for
blind
spots
in
the
client’s
current
security
presence.
• Stage
3:
Virtual
reality
security
training
is
conducted
with
the
client’s
team
to
evaluate
the
effectiveness
of
their
security
readiness
and
response
capabilities.
• Stage
4:
The
security
training
analysis
enables
all
possible
security
postures
to
be
tested
in
a
safe
and
unobtrusive
way
so
clients
can
achieve
an
optimum
security
situation.
The
BSS
3D
Virtual
Reality
solution
supports
the
complete
security
management
and
crisis
response
cycle.

7. 7
About BSS
For
Public
and
Corporate
Security
Risk
Management.
Broadfield
Security
Services
(BSS)
was
established
in
2008
as
an
autonomous
and
independent
Dutch
consultancy
company
with
an
international
dimension
able
to
provide
expertise
in
integral
security
issues.
BSS
is
passionate
about
helping
customers
find
the
right
balance
between
entrepreneurship,
investment,
profits,
risks,
safety
and
security,
so
as
to
enable
them
to
grow
and
sustain
a
high
quality
business,
one
with
a
sense
of
responsibility
for
the
environment
in
which
it
exists.
With
our
unrivalled
knowledge,
we
understand
the
business
objectives
and
interests
of
all
stakeholders.
It
is
our
view
that
Public
&
Corporate
Security
Risk
Management
should
fully
contribute
to:
– Creating
a
safe
living
and
business
climate.
– Minimising
economic
losses
and
business
disruption.
– Preserving
integrity
and
reputation
of
organisations.
BSS
services
portfolio:
BSS
Security
Services;
security
risk
management,
crisis
management,
response,
business
continuity,
change
management
and
security
technology
&
innovation.
BSS
Integrity
Investigations;
preventive
investigation,
reactive
investigation,
compliance
investigation
and
monitoring
and
fact-­‐
finding.
BSS
Security
Risk
Management
Academy
Security
risk
management
should
not
be
seen
as
being
preventative:
something
that
blocks
or
interferes
with
the
development
of
organisational
ambitions.
Instead,
it
should
be
considered
as
an
essential
means
by
which
business
continuity
is
assured.
It
is
through
our
understanding
of
this
philosophy
that
the
role
of
BSS
is
as
a
business
enabler.
To
facilitate
this
within
organisations
we
have
developed
an
integrated
and
innovative
approach
to
integrity
issues,
one
that
bridges
the
gap
between
a)
integrity
policy
and
implementation,
and
b)
analysis,
prevention
and
operational
response.
Experienced
BSS
researchers
and
specialists
in
safety
and
security
can
be
of
great
organisational
value
with
their
unique
combination
of
different
services
in
the
fields
of
crisis
management,
response,
business
continuity,
change
management,
and
security
and
technology
innovation.
BSS
helps
you
to
As
well
as
its
own
team,
the
founders
of
BSS
have
access
to
a
large
international
network
of
security
professionals
with
extensive
safeguard
the
quality
experience
in
vital
infrastructure,
listed
companies,
defence
and
and
continuity
of
your
homeland
security.
Within
the
Netherlands,
the
BSS
Association
is
business
interests.
the
source
of
many
different
specialists,
researchers
and
consultants.
This
is
one
of
our
strengths:
our
ability
to
rapidly
create,
flexible
and
capable
teams
for
our
clients

8. 2
1
8
The
Simulation
&
Serious
Gaming
Process
Simulation
and
serious
games
are
less
than
perfect
representations
of
the
real
world,
but
offer
a
great
environment
in
which
to
learn.
The
activities
carried
out
during
a
simulation
results
of
others.
Teachers
will
continually
look
game
training
session
are:
for
new
ways
of
enriching
the
discussions
and
– Theoretical
instruction:
the
teacher
goes
to
help
the
participants
find
the
connection
through
relevant
aspects
of
specific
between
the
game
results
and
problems
in
real
theories
and
participants
can
interact
with
world.
The
quality
of
this
group
discussion
questions
and
comments.
activity
plays
an
important
and
relevant
role
in
– Introduction
to
the
game:
the
participants
the
overall
training,
as
it
will
affect
the
ability
of
are
instructed
on
how
to
operate
the
participants
to
transfer
the
knowledge
and
computer
and
how
to
play
the
game.
skills
gained
into
the
real
world.
– Playing
the
game:
participants
have
the
opportunity
to
practice
their
knowledge
The
discussion
phase
is
usually
called
and
skills
by
changing
different
parameters
debriefing.
Debriefing
is
the
most
important
of
the
game
and
reflecting
on
the
possible
part
of
the
simulation/gaming
experience.
We
consequences
of
these
changes.
Permanent
all
learn
from
experience,
but
without
contact
with
participants
is
advisable,
as
is
reflecting
on
this
experience
the
learning
keeping
the
training
going
to
maintain
a
potential
may
be
lost.
Simulation
gaming
needs
positive
atmosphere
and
to
ensure
that
the
to
be
seen
as
contrived
experiences
in
the
participants
feel
engaged.
learning
cycle,
which
require
special
attention
at
the
stages
of
reflection
and
generalisation.
Group
discussions:
each
participant
is
given
the
opportunity
and
encouraged
to
present
and
compare
their
results
from
the
game
with
the

9. 9
The
Simulation
&
Serious
Gaming
Debriefing
Process
There
are
six
phases
of
debriefing.
These
are
presented
as
a
flexible
suggestion
and
not
as
rigid
requirements:
1. How
do
you
feel?
Gives
participants
an
opportunity
to
get
their
strong
feelings
about
the
simulation
game
off
their
chest.
2. What
happened?
Makes
it
possible
for
participants
to
compare
and
contrast
recollections
with
others
and
to
draw
some
general
conclusions
during
the
next
phase.
3. What
did
you
learn?
Encourage
the
generation
and
testing
of
different
hypotheses.
Ask
participants
to
come
up
with
general
principles
based
on
their
experiences
from
the
game
and
to
offer
evidence
to
support
or
reject
these
principles.
4. How
does
this
relate
to
the
real
world?
Encourage
a
discussion
of
the
relevance
of
the
game
to
the
real-­‐world
workplaces
of
participants.
5. What
if…?
Encourage
participants
to
apply
their
insights
to
new
contexts.
6. What
next?
Participants
use
their
insights
to
come
up
with
strategies
for
the
simulation
game
and
for
the
real-­‐world
workplace.
High
rise
building
fires
Training
and
rehearsal
environment
and
scenarios
for;
command
&
control
of
large
incidents;
crisis
response/management

10. 10
BSSHolland
Strekkerweg
75
1033DA
Amsterdam,
The
Netherlands
www.bssholland.com
+31
(0)
20
716
24
21