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Spreading
Spreading
Worldwide
Worldwide
A Nat ion Grow s wi th Impr ovedA Nat ion Grow s wi th Impr oved
Producti vi tyProducti vi ty
SUP ERSUP ER 5S5S
IS FORIS FOR
EVER YO NEEVER YO NE
Presented by Kazuo TsuchiyaRevised 1998 - 07
PARTPART
11 ??
KAI ZE NKAI ZE N
Kaiz en
versu s
In no va ti
on
Productivity Improvement is for EveryoneProductivity Improvement is for Everyone
There are two contrasting approaches to improving productivity in
companies:
1. the gradualist approach - Kaizen
2. the great-leap approach - Innovation
Kaizen means improvement. Moreover, it means continuing
improvement in one’s personal life, home life and working life. When
applied to the workplace, Kaizen means continuing improvement that
involves everyone - managers and workers alike.
Japanese companies generally favor the gradualist approach and
Western companies the great-leap approach. Innovation is dramatic, a
real attention-getter. Kaizen, on the other hand, is often undramatic and
incremental.
In fact, every Japanese company concentrates on Kaizen or an
employee involvement program, because it is within the control of
every manager and supervisor. It is less expensive than capital
investment (innovation). It enhances the quality of work life; it
recognizes participative management; it improves quality of products
and services; it reduces costs of operation, etc.
Features of Kaizen and InnovationFeatures of Kaizen and Innovation
Focus Kaizen Innovation
Effect Long-term but undramatic Short-term but dramatic
Pace Small steps Big steps
Timeframe Continuous and incremental Intermittent
Change Gradual and constant Abrupt and volatile
Approach Group efforts Individual ideas and efforts
Involvement Everybody Selected few
Mode Maintenance and improvement Scrap and build
Know-how Conventional know-how Technological breakthrough
Requirement Little investment Large investment
Orientation People Technology
Evaluation Process and efforts Results for profits
KAIZ EKAIZ E
NN INCREMENTAL BUT CONTINUOUS PROGRESS
IN NOVAT IOIN NOVAT IO
NN
THE IDEAL
ACTUALITY
DRAMATIC BUT
INTERMITTENT
PROGRESS
HIGHER STANDARD ACHIEVED THROUGH INNOVATION IS
SUBJECT TO DETERIORATION UNLESS CONTINUING EFFORTS
ARE MADE FIRST TO MAINTAIN IT AND THEN TO IMPROVE IT
NEW STANDARD
MAINTENANCE
INN OVA TIO
N
IN NOV AT IO
N
KA IZ E
N
MAINTENANCE
KAIZ ENKAIZ EN PL USPL US
IN NOVATI ONIN NOVATI ONDESIRABLE PROGRESS BY
COMBINATION OF TWO
OPPOSING APPROACHES
Various Kaizen ProgramsVarious Kaizen Programs
Integrated into the WorkplaceIntegrated into the Workplace
5 S5 S
KS SKS S
QC CQC C
TQ CTQ C
JI TJI T
TP MTP M
Seiri, Seiton, Seiso, Seiketsu, Shitsuke
Kaizen Suggestion System
QC Circle
Total Quality Control
Total Productive Maintenance
Just-In-Time Production
KSKS
SS
Overlapping AreasOverlapping Areas
betweenbetween
Kaizen ProgramsKaizen Programs
PARTICIPATIVE MANAGEMENTPARTICIPATIVE MANAGEMENT
55
SS
JITJIT
TPMTPM
TQCTQC
QCCQCC
Toward ExcellenceToward Excellence
A Suggested Sequence ofA Suggested Sequence of
Implementing Kaizen ProgramsImplementing Kaizen Programs
KSKS
SS
5S5S
Start HereStart Here
TPMTPM
JIJITTTQCTQC
QCCQCC
What is 5S?What is 5S?
q5S is the beginning of a healthy, comfortable and productive life for
everyone at work. This is fundamental to productivity improvement.
qWhen implemented successfully in a company, 5S will bring about
amazing changes. For example, all unnecessary items are removed
from the workplace, only necessary items are conveniently located
near users, and machines and equipment become clean and shiny.
q5S is an acronym for five Japanese words that are Seiri, Seiton,
Seiso, Seiketsu and Shitsuke.
qThe driving force for a 5S program comes from people. In this
respect, Shitsuke is critical to its success.
qShitsuke is to train people accordingly so that they will follow good
habit.
qAfter the spirit and practice of a good 5S is installed as a platform, a
company can then develop and implement a Super 5S program which
requires a higher level of creativeness and Kaizen approaches.
qSuper 5S is for Everyone presents the know-how of 5S techniques
plus useful Kaizen illustrations. Therefore, I believe this textbook will
serve as a good manual for managers and Kaizen Engineers.
Transferability of 5S to Companies Outside of JapanTransferability of 5S to Companies Outside of Japan
qIt was in 1986 when I first introduced 5S to companies in Singapore.
Since then, increasing number of companies there are
implementing 5S activities successfully. In recent years, I did the
same in many other countries including Malaysia, Thailand, Korea,
China, India, Sri Lanka, Russia, Hungary, Poland, Bulgaria,
Columbia, Uruguay, Brazil, Costa Rica, and Mexico. Responses in
those countries are very positive, and many other companies would
like to implement 5S.
q5S is a very popular productivity improvement program in Japan
today, and is becoming popular in many other countries for the
following solid reasons:
q The workplace becomes clean and better organized.
q Results are visible to everyone - insiders and outsiders.
q Visible results enhance the generation of more, and new ideas.
q People are naturally disciplined.
q Operations on the shop-floor and office become easier and safer.
q People become proud of their clean and organized workplace.
q As a result the company’s good image generates more business.
55
SS??
PARTPART
22
SUP ER 5
Un der sta nd iUn der sta nd i
ng th eng th e
Phi lo sop hyPhi lo sop hy
and P owe rand P owe r
5S?5S?
Super 5S is a Company-wideSuper 5S is a Company-wide
Participation Program for KaizenParticipation Program for Kaizen
qSuper 5S is a company-wide
participation program
involving everyone in the
organization.
qIt is a very effective approach
for motivating people, and
improving productivity and
the work environment .
5S?5S?
Super 5SSuper 5S Contributes to Each Element ofContributes to Each Element of PQCDSMPQCDSM
A company that is implementing
Super 5S successfully is always:
qhigh in Productivity
qconsistent in Quality
qCost-effective
qaccurate in Delivery
qSafe for people to work
in
5S?5S?
Four Major Objectives ofFour Major Objectives of
a Super 5S Programa Super 5S Program
qDeveloping Kaizen-minded
people at workplace.
qBuilding good teamwork
through participation.
qDeveloping managers and
supervisors for practical
leadership.
qImproving infrastructures for
introduction of advanced Kaizen
technologies.
5S?5S?
Super 5S is Becoming Popular for Seven Solid ReasonsSuper 5S is Becoming Popular for Seven Solid Reasons
qThe workplace gets cleaned up and better
organized.
qShopfloor and office operations become
easier and safer.
qResults are visible to everyone - insiders
and outsiders.
qVisible results enhance the generation of
more and new ideas.
qPeople are naturally disciplined.
qPeople take pride in their clean and
organized workplace
qAs a result the company’s good image
generates more business.
5S?5S?
Super 5S Can Expect ParticipationSuper 5S Can Expect Participation
from More People for Four Reasonsfrom More People for Four Reasons
qIt is within the reach of companies of
any size; small, medium, and large.
qIt can be practiced by companies in
any business; manufacturing,
commerce, and service.
qIts philosophy is easy for everyone to
understand; it does not require one
to understand difficult terminology.
qEveryone loves a clean, comfortable,
and organized workplace.
5S?5S?
The Origin of The Term 5SThe Origin of The Term 5S
q5S is a set of five
Japanese words. Each
word starts with a sound
of “se” or “shi”.
qThey are Se-i-ri, Se-i-to-n,
Se-i-so, Se-i-ke-tsu, and
Shi-tsu-ke.
The Definition of SeiriThe Definition of Seiri
SeiriSeiri SeitonSeiton
SeisoSeisoSeiketsuSeiketsu
ShitsukeShitsuke
Seiri is the sorting out
and discarding of
unnecessary items in
the workplace.
The Definition of SeitonThe Definition of Seiton
SeiriSeiri SeitonSeiton
SeisoSeisoSeiketsuSeiketsu
ShitsukeShitsuke
Seiton is the arrangement of
necessary items into good
order so that they can be
easily selected for use.
The Definition of SeisoThe Definition of Seiso
SeiriSeiri SeitonSeiton
SeisoSeisoSeiketsuSeiketsu
ShitsukeShitsuke
Seiso is cleaning up one’s
workplace completely so that
there is no dust on floors,
machines or equipment.
The Definition of SeiketsuThe Definition of Seiketsu
SeiriSeiri SeitonSeiton
SeisoSeisoSeiketsuSeiketsu
ShitsukeShitsuke
Seiketsu is maintaining one’s
workplace so that it is
productive and comfortable by
repeating Seiri-Seiton-Seiso.
The Definition of ShitsukeThe Definition of Shitsuke
SeiriSeiri SeitonSeiton
SeisoSeisoSeiketsuSeiketsu
ShitsukeShitsuke
Shitsuke is training people to
follow good work habits and
the strict observation of
workplace rules.
The Three Different Types of WorkplaceThe Three Different Types of Workplace
qA 3rd class workplace:
– has people who make a mess and
no one cleans up.
qA 2nd class workplace:
– has people who make a mess and
another group of people clean up.
qA 1st class workplace:
– has people who don’t make a
mess and yet everyone cleans up.
REPE ATING T HE 5S CYC LEREPE ATING T HE 5S CYC LE
Sei riSei ri
Sei ketsuSei ketsu
Sei tonSei ton
Sei soSei so
Shit sukeShit suke
Four Key Factors for Successful Super 5SFour Key Factors for Successful Super 5S
11
22
33
44
Continued commitment and
support by top management
Super 5S starts with education
and training
There are no observers in Super
5S, everyone participates
Repeat the 5S cycle in order to
achieve a higher standard
A Clean and Organized Workplace is High inA Clean and Organized Workplace is High in
Productivity and Safe for People to WorkProductivity and Safe for People to Work
Step by Step
Im pl eme nta ti on
of a
PARTPART
33
A Six-step Super 5S Two-year Master Implementation PlanA Six-step Super 5S Two-year Master Implementation Plan
Step 1: Preparations
Step 2: The CEO’s Official Announcement
Step 3: Big Cleaning by All Colleagues
Step 4: Initial Seiri
Step 5: Daily Seiri, Seiton and Seiso
Step 6: Periodic 5S Audits
1
2
3
4
5
6
PHASE PREPARATION PENETRATION AND ADVANCEMENT
STEP
SUPER 5S PROGRESS CHART FOR TWO-YEAR MASTER IMPLEMENTATION
PLAN
MONTH
MAINTENANCE AND UPGRADING
Preparations
* Understanding philosophy and benefits of Super 5S
by CEO
* CEO’s visit to Super 5S model companies
* CEO’s commitment to Super 5S implementation
* Organize Super 5S Working Committee
* Appoint Super 5S facilitators
* Train Super 5S facilitators and practitioners
CEO’s Official Announcement
* CEO officially announces implementation of Super
5S for 2 years
* CEO explains objectives of Super 5S program to all
colleagues
* Publicize Super 5S organization and assignments by
area
* Promote Super 5S with banners, posters and
newsletters
* Organize basic Super 5S training programs for all
colleagues
Big Cleaning by All Colleagues
* Organize a full-day of ‘Big Cleaning Day’ twice a
year
* Organize small groups who are responsible for
assignments in divided areas of the company’s
premises.
* Provide enough cleaning tools and materials
* Implement a company-wide big cleaning for one day
* Big cleaning includes the elimination of unnecessary
items and wastesInitial Seiri
* Establish a Disposal Standard for unnecessary items
* Organize a full-day of Seiri activity twice a year
* Everyone concentrates to identify and stratify
unnecessary items for elimination
* Unnecessary items that cost a lot should be
evaluated so as to prevent the occurrence of such
waste
Daily Seiri, Seiton and Seiso
* Seiri: Throw away things that are not needed and
not being used
* Seiton: Improve locations and methods for storing
things so that searching time is minimized
* Seiso: Set up a daily cleaning schedule for the
creation of a healthy and comfortable workplace
* Motivate colleagues to come up with creative
improvementsPeriodic Audits on Super 5S
* Establish a Super 5S evaluation and incentive plan
* Conduct a Super 5S audit regularly by auditors
* Organize a Super 5S inter-departmental competition
for upgrading
* Award groups and individuals for their contributions
* Organize study tours to other companies doing
Super 5S
* Organize Super 5S inter-company competition to
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SUPER 5 S PROGRAMS
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11
12
FROM 1 / 1 / 1996 TO 31 / 12
/ 1997
MASTER PLANMASTER PLAN STEP 1: PREPARATIONSTEP 1: PREPARATION
qThe CEO should understand the philosophy and
benefits of Super 5S.
qThe CEO’s visit to Super 5S model companies.
qThe CEO’s commitment to Super 5S implementation.
qOrganize a Super 5S Working Committee.
qAppoint Super 5S facilitators.
qTrain Super 5S facilitators and practitioners.
MASTER PLANMASTER PLAN STEP 2: Official Announcement by the CEOSTEP 2: Official Announcement by the CEO
qThe CEO officially announces the implementation of a
Super 5S program for two years.
qThe CEO explains the objectives of Super 5S program
to all colleagues.
qPublicize the Super 5S organization chart and layout
diagram showing areas divided by borders for the
assignment of responsibilities to small groups of
people.
qWork out various promotional tools including banners,
posters, pamphlets and newsletters.
qOrganize off- and on-the-job training programs on the
basics of Super 5S to all colleagues.
Organizing to Implement Super 5SOrganizing to Implement Super 5S
Machine Group 1
Machine Group 2
Machine Group 3
Painting Group
Assembly &
Packing Group
Purchasing Group Sales Group Administrative Group
Managing Director
5S Auditor
5S Facilitator(s)
5S Steering Committee
5S Working Committee
5S Audit Committee
Production Manager
5S Activist/Trainer
Purchasing Manager
5S Activist/Trainer
Sales Manager
5S Activist/Trainer
Administrative Manager
5S Activist/Trainer
Material
Storage
Machining 1
Machining 3
Painting
Assembly
and
Packing
Machining 2
Sales
Administration
A People-Centered Clean and Organized Workplace (Target Vision) 1FA People-Centered Clean and Organized Workplace (Target Vision) 1F
Material
Storage
Machining 1
Machining 3
Painting
Assembly
and
Packing
Machining 2
Sales
Administration
Groups Responsible for Implementing 5S by Area 1FGroups Responsible for Implementing 5S by Area 1F
5S TOOL BOX5S TOOL BOX
Promotion Tools Implementation Tools Evaluation Tools
Congratulations!
5S Checklists
CEO’s Inspection Tours
5S Guidance Stickers5S Days (once a month)
5S Study Tours
5S Newsletters
5S Posters
5S Banners
5S Badges 5S Inter-Department Competition
Photographing for Improvement
What is Seiton?
Seiton is arranging
necessary items in good
order so they can easily
be selected for use
Department A
Department B
Department C
Department D
We all Practice 5SWe all Practice 5S
He re i s an
Ex ce lle nt
Ex ample of 5S5S
Pra ctic e
SeiriSeiri SeitonSeiton
SeisoSeisoSeiketsuSeiketsu
ShitsukeShitsuke
5S DAY5S DAY
Here isHere is
a need fora need for
SEIRISEIRI
Here isHere is
a need fora need for
SEITONSEITON
Here isHere is
a need fora need for
SEISOSEISO
5S
SUPER
Shi tsukeShi tsuke
Train people to followTrain people to follow
good work habitsgood work habits
and to strictly followand to strictly follow
workplace rulesworkplace rules
5S5S IS FUN DAME NT AL TOIS FUN DAME NT AL TO
PRO DUCTIVIT YPRO DUCTIVIT Y
Sei ketsuSei ketsu
Maintain one’sMaintain one’s
workplace so thatworkplace so that
it is productiveit is productive
and comfortableand comfortable
by repeating Seiri-by repeating Seiri-
Seiton-SeisoSeiton-Seiso
SeiriSeiri
Sort outSort out
unnecessary itemsunnecessary items
in the workplacein the workplace
andand
discard themdiscard them
Sei tonSei ton
Arrange necessaryArrange necessary
items in good orderitems in good order
so they can easilyso they can easily
be selectedbe selected
for usefor use
Sei soSei so
Clean yourClean your
workplace completelyworkplace completely
so that there isso that there is
no dust on floors,no dust on floors,
machines ormachines or
equipmentequipment
MASTER PLANMASTER PLAN STEP 3: Big Cleaning by All ColleaguesSTEP 3: Big Cleaning by All Colleagues
qOrganize “A Big Cleaning Day” immediately after the
5S implementation announcement by the CEO.
qDivide the company premises into small areas and
assign small groups of people to be responsible for
each area.
qProvide enough cleaning tools and materials.
qImplement a company-wide full day’s big cleaning by
all colleagues.
qThis big cleaning also includes Seiri of wastes and
items identified as being unnecessary.
qA Big Cleaning Day should be organized twice a year
on a continuing basis.
MASTER PLANMASTER PLAN STEP 4: Initial SeiriSTEP 4: Initial Seiri
qEstablish Disposal Standards for unnecessary items.
qInitial Seiri is an activity practiced by everyone to get
rid of all unnecessary items after a big cleaning day.
qEvery one concentrates to identify and stratify
unnecessary items for elimination.
qUnnecessary items that cost a lot should be evaluated
so as to avoid future purchase of unneeded items.
qA company-wide, full-day of concentrated Seiri activity
should be organized twice a year on a continuing basis.
How to SEIRI Your WorkplaceHow to SEIRI Your Workplace
ItemsItems
Not NecessaryNot Necessary
SEIRISEIRI
Which
???
Items
Necessary
ForFor
SEITONSEITON
Stratification
Items havingItems having
some value for salesome value for sale
Items having no valueItems having no value
but their disposal is costlybut their disposal is costly
Items having no valueItems having no value
and easy to disposeand easy to dispose
Items frequently used
Items not used at all
but must be kept
Items sometimes used
Required Action
Look for a buyer whoLook for a buyer who
offers the best priceoffers the best price
Work out a less costlyWork out a less costly
and safe way for disposaland safe way for disposal
Throw away immediatelyThrow away immediately
Can be placed farther away
Must be placed near
the point of use
Must be stored separately
with clear identification
Why Do Unnecessary Items Accumulate?Why Do Unnecessary Items Accumulate?
WhyWhy
q Change in sales-production plan
q The excessive ordering
q The incorrect ordering
q The lack of quality control
q The lack of quantity control
q Improper storage locations and or poor storage
methods
q A poor receiving and issuing system
q Duplicated ordering or delivering
q Aged or obsolete machines and equipment
q Damage by improper handling
q The duplicated production and storage of paper
work
q Others
How toHow to
SeiriSeiri
When, Who and Where to Seiri Unnecessary Items?When, Who and Where to Seiri Unnecessary Items?
qOn big cleaning days, everyone tries
to eliminate unnecessary items.
qTwice a year, organize “A Big Seiri
Day” and everyone concentrates on
the elimination of unnecessary items.
qDuring daily Seiri, Seiton and Seiso
activities, everyone tries to eliminate
unnecessary items and tries to
prevent the accumulation of wastes.
qMangers and 5S auditors walk
around workplaces and advise
people in charge about the
elimination of unnecessary items.
MASTER PLANMASTER PLAN STEP 5: Daily Seiri, Seiton and SeisoSTEP 5: Daily Seiri, Seiton and Seiso
qSeiri: Throw away things that are not needed and not
being used. Use space more economically (space is
money).
qSeiton: Improve locations and methods of storing
things so that searching and retrieval time is
minimized (time is money).
qSeiso: Continue daily cleaning schedule for the
creation of a healthy and comfortable workplace.
qMotivate colleagues to come up with creative
improvements for the workplace.
How to SEITON Your WorkplaceHow to SEITON Your Workplace
SEIRISEIRI
ItemsItems
NecessaryNecessary
SEITONSEITON
Stratification
ItemsItems
not used at allnot used at all
but must be keptbut must be kept
ItemsItems
sometimes usedsometimes used
ItemsItems
frequently usedfrequently used
Required Action
Must be storedMust be stored
separately withseparately with
clear identificationclear identification
Can be placedCan be placed
farther awayfarther away
Must be placed nearMust be placed near
the point of usethe point of use
How toHow to
SeitonSeiton
Seven Seiton PrinciplesSeven Seiton Principles
qFollow the first-in-first-out (FIFO)
method for storing items.
qAssign each item a dedicated location.
qAll items and their locations should be
indicated by systematic labeling.
qPlace items so that they are visible to
minimize search time.
qPlace items so they can be reached or
handled easily.
qSeparate exclusive tools from
common ones.
qPlace frequently used tools near the
user.
LIFOLIFO
Random AccessRandom Access
FIFOFIFO
SUPERSUPERSEITONSEITON
A A A A A A
B B B B B B
D D D D D D
C C C C C C
E E E E E E
•FIFO - Push out
•Store according to product lines
•Sliding transport
•Before 5S activity
SUPERSUPERSEITONSEITON
C4C3C2C1 C7C6C5
B4B1 B2 B3 B5 B6 B7
A4 A5 A6 A7A1 A2 A3
A4 A5 A6 A7A1 A2 A3
B4B1 B2 B3 B5 B6 B7
C4C3C2C1 C7C6C5
•Reserved seats
•Matching names SUPERSUPERSEITONSEITON
PD30
PD21
PD31
PD22
PD32
PD20
PD20
PD30
PD21
PD31
PD22
PD32
•Reserved seats
•Matching names
SUPERSUPERSEITONSEITON
B10-100 B12-100
B10-150 B12-150
•Transparent / no cover
•Stock level indicators
SUPERSUPERSEITONSEITON
1 2 3 4 5 6 7 8 9 101112
•Seiri wastes
•No horizontal piling
•Nothing on floor
SUPERSUPERSEITONSEITON
•Quick retrieval
•No horizontal piling
•Vertical holders
B20S H B25S H B30S H
B35S H B40S H B50S H
SUPERSUPERSEITONSEITON
•Retrieval within 30 seconds
•Labeling reserved seats
•Color identification
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12
8 102 9 111 3 4 5 6 7 12
SUPERSUPERSEITONSEITON
•Matching labels
•Color identification
SUPERSUPERSEITONSEITON
•Matching labels
•Open/Close separationSUPERSUPERSEITONSEITON
*
3
*
2
*
1
*
5
*
4
*
8
*
7
*
6
*
10
*
9
*
13
*
12
*
11
*
15
*
14
*
18
*
17
*
16
*
20
*
19
11 1512
2 5
86
18 20
*
3
*
2
*
1
*
5
*
4
*
8
*
7
*
6
*
10
*
9
*
13
*
12
*
11
*
15
*
14
*
18
*
17
*
16
*
20
*
19
13 14
31 4
7 109
1716 19
CLOSED OPEN
OFFOFFOFF OFF
•Matching labels
•Color identificationSUPERSUPERSEITONSEITON
OFFOFFOFF OFF
•Matching labels
•Color identificationSUPERSUPERSEITONSEITON
CL10-40 CL15-20
CL20-20
BL20-50
BLH20-40
BL20-20
BLH20-20
BL30-20
BLH25-20
•A place for a kind
•Effective use of space
SUPERSUPERSEITONSEITON
Cart No. 5Cart No. 5
CL10-40 CL15-20
CL20-20
BL20-50
BLH20-40
BL20-20
BLH20-20
BL30-20
BLH25-20
•Kanban
•Parking place
•Safety sign
Cast Materials
Cart No. 5
Safety First
SUPERSUPERSEITONSEITON
Maximum piling height : 2m
•Max. height indication
•Placing items straight
and at right angles
•Before 5S - unsafe
•No height control
SUPERSUPERSEITONSEITON
•No lifting by hands
•Sliding or rolling
SUPERSUPERSEITONSEITON
•Indication of control limits
•Color labeling for invisible
substances
•Indication of flow direction
SUPERSUPERSEITONSEITON
POTABLE
WATER
0
75
50
25
Kg
COLDCOLD HOTHOTCOLDCOLD HOTHOT
•Hanging hoses on hooks
•Color identification
•Clear ground surfaces
SUPERSUPERSEITONSEITON
CleanClean
me !me !
How toHow to
SeisoSeiso
Some Good Seiso PracticesSome Good Seiso Practices
q Practice 5-10 minutes of
Seiso daily.
q Assign an owner to each
machine.
q Combine cleaning (Seiso)
with inspection.
q Repeat sweep-wipe-polish-
check-fix.
q Organize a Big Cleaning Day
once or twice a year.
Various Cleaning ToolsVarious Cleaning Tools
SUPERSUPERSEISOSEISO
•Prevent it from getting dirty
•Use of transparent plastic dust cover
5S
How toHow to
SeiketsuSeiketsu
Maintaining and Upgrading an Attained Level of SeiketsuMaintaining and Upgrading an Attained Level of Seiketsu
When you repeat Seiri-Seiton-Seiso
activities correctly, your workplace will
become clean and organized. We call
this state of being Seiketsu. To
maintain and upgrade the already
attained level of 5S, the following
approaches are effective:
(1) A 5S audit by top management
(2) An inter-departmental 5S competition
(3) An inter-company 5S competition
JANUARY
How toHow to
ShitsukeShitsuke
Some Suggested Good Shitsuke PracticesSome Suggested Good Shitsuke Practices
qContact people with a big smile.
qBe a good listener.
qBe devoted and kaizen-oriented.
qDemonstrate team spirit.
qConduct yourself as the member
of a reputable organization.
qBe punctual.
qAlways keep your workplace
clean and tidy.
qObserve safety rules strictly.
5S5S IMPROVEMENT RECORDSIMPROVEMENT RECORDS
WORKPLACE LOCATION NO.
DATE
COMMENTS
RATING
STEP 1 DATE
COMMENTS
RATING
STEP 2 DATE
COMMENTS
RATING
STEP 3 DATE
COMMENTS
RATING
STEP 4
RECORD IMPROVEMENTS WITH PHOTOGRAPHSRECORD IMPROVEMENTS WITH PHOTOGRAPHS
SPARE PARTS STORAGE 88
01/04/95 10/04/95
Very messy.
Needs Seiri, Seiton and Seiso
Much improved, but...
needs further study
STEP 1 STEP 2
5S5S IMPROVEMENT RECORDSIMPROVEMENT RECORDS
WORKPLACE LOCATION NO.
DATE
COMMENTS
RATING
STEP 1 DATE
COMMENTS
RATING
STEP 2 DATE
COMMENTS
RATING
STEP 3 DATE
COMMENTS
RATING
STEP 4
WORKPLACE LOCATION NO.
DATE
COMMENTS
RATING
STEP 1 DATE
COMMENTS
RATING
STEP 2 DATE
COMMENTS
RATING
STEP 3 DATE
COMMENTS
RATING
STEP 4
MASTER PLANMASTER PLAN STEP 6: Periodic 5S AuditsSTEP 6: Periodic 5S Audits
qEstablish 5S evaluations and incentive plans.
qConduct 5S audits regularly by auditors.
qOrganize 5S inter-departmental competitions to sustain
activities.
qPeriodically award groups and individuals
implementing good 5S practices in appreciation for
participation.
qOrganize study tours to other companies practicing 5S
so that the mutual exchange of ideas will help to bring
about improvements.
qOrganize 5S inter-company competition to prevent
backsliding and for further upgrading.
5S
How to Audi t andHow to Audi t and
Gui deGui de
SU PERSU PER 5S5S
PARTPART
44
Twelve Focal Points Super 5S Auditors Should ExamineTwelve Focal Points Super 5S Auditors Should Examine
q Do the CEO and managers support Super 5S program?
q Are people proud of their workplaces?
q Are workplaces clean and organized?
q Are workplaces safe for people to work in?
q Are machines and equipment clean and well maintained?
q Are items easy to retrieve?
q Are machines and tools conveniently located?
q Are inventories stored for FIFO retrieval?
q Are products free from dust?
q Do people clean daily without prompting?
q Are the uniforms worn by people clean and tidy?
q Is a good image of the enterprise reflected in its people?
Rules for Participating in Super 5S Inter-Departmental Competitions - 1Rules for Participating in Super 5S Inter-Departmental Competitions - 1
1. Objectives
Proposed competitions are aimed at improving the organization’s total
productivity through everyone’s participation in the Super 5S program.
Qualification for Participation
Any department which is implementing 5S on a certain level is eligible
for participation.
3. Competition Period
Each competition will be organized for a period of 6 months, two times
a year on a continuing basis.
4. Auditing Team
An auditing team appointed by the Super 5S Steering Committee will
visit each competing department and evaluate its Super 5S activities
at the end of each competition period.
5. Super 5S Evaluation Forms
One of the following Super 5S Evaluation Forms will be used by the
auditors according to the function of the participating departments:
Rules for Participating in Super 5S Inter-Departmental Competitions - 2Rules for Participating in Super 5S Inter-Departmental Competitions - 2
(a) Super 5S Evaluation Form - Factory / Operation Site
(b) Super 5S Evaluation Form - Office
6. Evaluation
1) Two Aspects of the Evaluation
Evaluation scores will be recorded by each auditor in two aspects of
Super 5S activities for each participating department:
(a) Scores on the 5S Level Achieved
(b) Scores on the Super 5S Practice Identified
2) Evaluation on the 5S Level Achieved
Each auditor is expected to mark his score on each itemized question
listed on the form and enter the added total score in the space TOTAL
SCORE (a). ADJUSTED SCORE (maximum 100) will be obtained by the
the following formula:
ADJUSTED SCORE = TOTAL SCORE (a) / NO. OF ITEMS EVALUATED
(b) x 10
Rules for Participating in Super 5S Inter-Departmental Competitions - 3Rules for Participating in Super 5S Inter-Departmental Competitions - 3
3) Evaluation of the Super 5S Practice Identified
Each auditor is also expected to look for Super 5S practice(s)
implemented in each department, and give an additional score to
such good practice(s) according to it(s) value(s) in the space BONUS
SCORE FOR SUPER 5S PRACTICE(S) provided on the form
(maximum 20).
4) Final Score
The ADJUSTED SCORE (for 5S level achieved) and the BONUS
SCORE FOR SUPER 5S PRACTICE(S) are totaled and become the
FINAL SCORE (maximum 120).
5) Auditor’s Explanation on Super 5S Practice(s) Identified
Each auditor should explain his reason(s) for awarding a BONUS
SCORE in the space SUPER 5S PRACTICE(S) IDENTIFIED.
6) Auditor’s Comments for Future Improvement
Each auditor is advised to state his comments for future improvement
suggested in the space COMMENTS FOR IMPROVEMENT.
Rules for Participating in Super 5S Inter-Departmental Competitions - 4Rules for Participating in Super 5S Inter-Departmental Competitions - 4
7. Awarding
With better results and psychological effects in mind, the
implementing organization should work out an awarding method that
can encourage, but not discourage, the participating colleagues and
departments toward intended objectives.
materials / parts
work-in-process
finished products
defective / rejects
machines / equipment
wiring / piping
dies / tools / jigs
spare parts / lubricants
containers / pallets
racks / shelves / cabinets
carts / wagons / forklifts
lifts / conveyers / cranes
desks / tables / chairs
forms / files / records
floors / passages /stairways
walls / windows / ceiling
lighting / ventilation
working wears / shoes
safety devices
fire extinguishers / fireexits
cleaning tools / wastebaskets
canteens / toilets / lockers
external areas / gardens
security guards / car parks
are they conveniently located and labeled for easyretrieval?
are they conveniently located for easy handling?
are they conveniently located and labeled for easyretrieval?
are they clearly labeled for separation from good items?
are they clean, safe, well-maintained and convenient tooperate?
are they laid out in a tidy, safe and convenient manner?
are they conveniently labeled and placed at designatedlocations?
are they conveniently labeled and placed at designatedlocations?
are they clean and conveniently placed at designatedlocations?
are they dust-free, tidy and conveniently labeled for itemsstored?
are they well-maintained and placed at designatedlocations?
are they clean, tidy, safe and well-maintained?
are they clean and organized inside and outside?
are they up-to-date, easy to retrieve and at convenientlocations?
are they dust-free, tidy, safe and well-maintained?
are they dust-free, tidy, safe and well-maintained?
are they adequate for efficient operation?
are they clean and do they present a good image?
are they conveniently located for use and well-maintained?
are they adequate and cleaned regularly?
are they clean, tidy and well-maintained?
are they clean, tidy and well-maintained?
are they clean, tidy, safe and do they present a goodimage?
are they clean, tidy, safe and do they present a goodimage?
TOTAL SCORE (a)
ADJUSTED SCORE = (a) / (b) x 10
BONUS SCORE FOR SUPER 5S PRACTICE
FINAL SCORE
NO. OF ITEMS EVALUATED (b):
AUDITOR: DATE:
COMMENTS FOR IMPROVEMENT:
ITEM FOCUS SCORE
SUPER 5S PRACTICE IDENTIFIED:
SUPER 5S EVALUATION FORM - FACTORY / OPERATION SITE DEPARTMENT:
20 15 10 5
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
20 15 10 5
0
TOTAL SCORE (a)
ADJUSTED SCORE = (a) / (b) x 10
BONUS SCORE FOR SUPER 5S PRACTICE
FINAL SCORE
NO. OF ITEMS EVALUATED (b):
AUDITOR: DATE:
COMMENTS FOR IMPROVEMENT:SUPER 5S PRACTICE IDENTIFIED:
desks / tables / chairs
cabinets / shelves
documents / files
forms / office supplies
telephones
facsimiles
typewriters / word-processors
computers / monitors
printers
copying machines
electric wiring
lighting / ventilation
floors / walls / windows /ceiling
fire extinguishers
emergency exits
safety devices
working clothes / shoes
waste baskets
are they tidy and conveniently organized?
are they clean and labeled for the easy retrieval of thingsneeded?
are they clean and systematically organized?
are they tidy and conveniently stored for retrieval?
are they clean and well-maintained?
are they clean and well-maintained?
are they clean and well-maintained?
are they clean and well-maintained?
are they clean and well-maintained?
are they clean and well-maintained?
Is it tidy, safe and conveniently laid out for operation?
are they adequate for efficient operation?
are they dust-free and well-maintained?
are they adequate and well-maintained?
are they adequate and clear of obstacles in case ofemergencies?
are they adequate and well-maintained?
are they clean and do they present a good image?
are clean and well-maintained?
ITEM FOCUS SCORE
SUPER 5S EVALUATION FORM - OFFICE DEPARTMENT:
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
10 8 64 2
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
DEPARTMENT DATE OF AUDIT ADJUSTED PT. SUPER 5S PT. TOTAL PT. AUDITORRANKIN
G
SUPER 5S EVALUATION SUMMARY ORGANIZATION:DATE:
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SEIRISEIRI
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SEIRISEIRI
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SEITONSEITON
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SEITONSEITON
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SEITONSEITON
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SEISOSEISO
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SEISOSEISO
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SEISOSEISO
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SEITONSEITON
He re is a n
Ex cellen t
Exam ple of 5S
Pra ct ice
Her e is an
Excellen t
Exam ple of 5S
Pra ct ice
He re is a n
Exc elle nt
Exam ple of 5S
Pra ctice
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Ex cellen t
Exam ple of 5S
Pra ct ice
Her e is an
Excellen t
Exam ple of 5S
Pra ct ice
He re is a n
Exc elle nt
Exam ple of 5S
Pra ctice
He re is a n
Ex cellen t
Exam ple of 5S
Pra ct ice
Her e is an
Excellen t
Exam ple of 5S
Pra ct ice
He re is a n
Exc elle nt
Exam ple of 5S
Pra ctice
Ten Useful Hints for Winning Super 5S CompetitionsTen Useful Hints for Winning Super 5S Competitions
q Two heads are better than one - try brainstorming.
q Look for inconvenient areas to improve.
q Look for disorganized areas to improve.
q Look for unsafe areas to improve.
q Look for dirty or untidy areas to improve.
q Look for seven categories of waste to eliminate.
q Clean the surface of machines extensively.
q Pay more attention to common areas including
canteens, toilets, gardens, external passages and car
parks.
q Show evidence that more colleagues are involved in
Super 5S activities.
q Make your Super 5S practices more visible.
What is 5S?
Sort and discard unnecessary items in the
workplace.
Arrange necessary items so that they can
easily be selected for use.
Clean your workplace completely so that
there is no dust on the floors, machines or
equipment.
Keep one’s workplace productive and
comfortable by repeating Seiri-Seiton-
Seiso.
Train people to follow good work habits.
Seiri:
Seiton:
Seiso:
5S Contributes to PQCDSM
Productivity - increased competitiveness
Quality - no defects
Cost - no waste
Delivery - no delays
Safety - no accidents
Morale - good teamwork
STEP 1
Seiri 1
Seiton 1
Seiso 1
Seiketsu 1
Shitsuke 1
Keep only
necessary
items
Assign items
a place
.
In each
section clean
one machine
well
Create a
clean
workplace
STEP 2
Seiri 2
Seiton 2
Seiso 2
Seiketsu 2
Shitsuke 2
Do not put
anything on
the floor
Make needed
items
accessible
Increase the
number of
clean
machines
Create a
comfortable
workplace
STEP 3
Seiri 3
Seiton 3
Seiso 3
Seiketsu 3
Shitsuke 3
Separate work
areas from
passageways
Reduce
searching
time
Increase the
number of
clean
machines
Create a
healthy and
safe
workplace
STEP 4
Seiri 4
Seiton 4
Seiso 4
Seiketsu 4
Shitsuke 4
Create more
space for
effective use
Reduce
walking
distances
Keep all the
machines
clean and
shiny
Create a
highly
productive
workplace
Discard
unnecessary
items more
often
Arrange
items by type
and size
-
Select a
machine and
clean it
completely
Clean one’s
workplace
daily
Use wagons
to transport
items
-
Remove
obstacles
around
needed items
Use more
convenient
cleaning
tools
Set up a
cleaning
schedule
Draw lines to
separate
passageways
for people
Use labels to
simplify
retrieval
-
Prevent
machines
from getting
dirty
Eliminate
hazards
Reduce
excess
inventory
-
Place
frequently
used items
close by
Combine
cleaning
with
inspection
Introduce
creative
thinking
T
A
R
G
E
T
S
A
C
TI
O
N
S
4 1
Seiketsu:
Shitsuke:
How to do 5S Step by Step PASSPORT TO SUCCESSFUL 5S
5S is fundamental to productivity improvement
1
2
3
4
5
6
7
8
9
10
1
2
3
4
5
6
7
8
9
10
2
checkpointsscore score
The 5S Activity Bulletin Board is well-
organized and data are updated
The locations for materials, components and
work-in-process are labeled for easy retrieval
Dies, jigs, fixtures and tools are conveniently
located so that there is no need to search
Bolts, nuts, components and other materials
are not kept on the floor
Passages and operation areas are clearly
indicated and separated by distinct lines
Failures found are immediately fixed (uneven
floor, projections, machine failures, etc.)
Areas difficult to clean are cleaned
periodically
Without searching tools or documents can be
retrieved in less than 30 seconds
Rules for 5S practice are implemented and are
observed without prompting
A 5S patrol is regularly conducted by
supervisors for continued improvement
5S inspections are practiced and recorded at
starting and closing times
Jigs and tools are easy to return to their
designated locations
Dirt and stains on machines are removed
immediately
Things that cause dirt or stains are eliminated
-
Tools and measurement devices are
periodically checked and failures are fixed
People are active in implementing Kaizen for
the improvement of safety, quality and cost
Violators of rules are warned by colleagues
-
Components, tools and documents are labeled
and easy to retrieve
Rules are strictly observed (punctuality,
cleaning at the end of the day, etc.)
5S is well maintained and upgraded through
creative activities
checkpoints
Score: Satisfactory - 5 Tackled - 3 Not Tackled - 1 Score: Satisfactory - 5 Tackled - 3 Not Tackled - 1
Checklist for Step 3 Checklist for Step 4 3
SUP ER5S
A Col lection
of
Photogr aphs
Il lustrating
PARTPART
55
1
3
5
7
9
11
13
15
17
19
21
23
25
27
29
31
33
35
37
39
41
43
45
47
49
51
53
55
57
59
61
63
65
67
69
71
73
75
77
79
81
83
85
87
89
The EndThe End
of theof the
Presenta tiPresenta ti
onon
Thank Yo u V eryThank Yo u V ery
MuchMuch
for Yourfor Your
What is 5S?
Sort and discard unnecessary items in the
workplace.
Arrange necessary items so that they can
easily be selected for use.
Clean your workplace completely so that
there is no dust on the floors, machines or
equipment.
Keep one’s workplace productive and
comfortable by repeating Seiri-Seiton-
Seiso.
Train people to follow good work habits.
Seiri:
Seiton:
Seiso:
5S Contributes to PQCDSM
Productivity - increased competitiveness
Quality - no defects
Cost - no waste
Delivery - no delays
Safety - no accidents
Morale - good teamwork
STEP 1
Seiri 1
Seiton 1
Seiso 1
Seiketsu 1
Shitsuke 1
Keep only
necessary
items
Assign items
a place
.
In each
section clean
one machine
well
Create a
clean
workplace
STEP 2
Seiri 2
Seiton 2
Seiso 2
Seiketsu 2
Shitsuke 2
Do not put
anything on
the floor
Make needed
items
accessible
Increase the
number of
clean
machines
Create a
comfortable
workplace
STEP 3
Seiri 3
Seiton 3
Seiso 3
Seiketsu 3
Shitsuke 3
Separate work
areas from
passageways
Reduce
searching
time
Increase the
number of
clean
machines
Create a
healthy and
safe
workplace
STEP 4
Seiri 4
Seiton 4
Seiso 4
Seiketsu 4
Shitsuke 4
Create more
space for
effective use
Reduce
walking
distances
Keep all the
machines
clean and
shiny
Create a
highly
productive
workplace
Discard
unnecessary
items more
often
Arrange
items by type
and size
-
Select a
machine and
clean it
completely
Clean one’s
workplace
daily
Use wagons
to transport
items
-
Remove
obstacles
around
needed items
Use more
convenient
cleaning
tools
Set up a
cleaning
schedule
Draw lines to
separate
passageways
for people
Use labels to
simplify
retrieval
-
Prevent
machines
from getting
dirty
Eliminate
hazards
Reduce
excess
inventory
-
Place
frequently
used items
close by
Combine
cleaning
with
inspection
Introduce
creative
thinking
T
A
R
G
E
T
S
A
C
TI
O
N
S
4 1
Seiketsu:
Shitsuke:
How to do 5S Step by Step PASSPORT TO SUCCESSFUL 5S
5S is fundamental to productivity improvement
1
2
3
4
5
6
7
8
9
10
1
2
3
4
5
6
7
8
9
10
2
checkpointsscore score
The 5S Activity Bulletin Board is well-
organized and data are updated
The locations for materials, components and
work-in-process are labeled for easy retrieval
Dies, jigs, fixtures and tools are conveniently
located so that there is no need to search
Bolts, nuts, components and other materials
are not kept on the floor
Passages and operation areas are clearly
indicated and separated by distinct lines
Failures found are immediately fixed (uneven
floor, projections, machine failures, etc.)
Areas difficult to clean are cleaned
periodically
Without searching tools or documents can be
retrieved in less than 30 seconds
Rules for 5S practice are implemented and are
observed without prompting
A 5S patrol is regularly conducted by
supervisors for continued improvement
5S inspections are practiced and recorded at
starting and closing times
Jigs and tools are easy to return to their
designated locations
Dirt and stains on machines are removed
immediately
Things that cause dirt or stains are eliminated
-
Tools and measurement devices are
periodically checked and failures are fixed
People are active in implementing Kaizen for
the improvement of safety, quality and cost
Violators of rules are warned by colleagues
-
Components, tools and documents are labeled
and easy to retrieve
Rules are strictly observed (punctuality,
cleaning at the end of the day, etc.)
5S is well maintained and upgraded through
creative activities
checkpoints
Score: Satisfactory - 5 Tackled - 3 Not Tackled - 1 Score: Satisfactory - 5 Tackled - 3 Not Tackled - 1
Checklist for Step 3 Checklist for Step 4 3
1
2
3
4
5
6
PHASE PREPARATION PENETRATION AND ADVANCEMENT
STEP
SUPER 5S PROGRESS CHART FOR TWO-YEAR MASTER IMPLEMENTATION
PLAN
MONTH
MAINTENANCE AND UPGRADING
Preparations
* Understanding philosophy and benefits of Super 5S
by CEO
* CEO’s visit to Super 5S model companies
* CEO’s commitment to Super 5S implementation
* Organize Super 5S Working Committee
* Appoint Super 5S facilitators
* Train Super 5S facilitators and practitioners
CEO’s Official Announcement
* CEO officially announces implementation of Super
5S for 2 years
* CEO explains objectives of Super 5S program to all
colleagues
* Publicize Super 5S organization and assignments by
area
* Promote Super 5S with banners, posters and
newsletters
* Organize basic Super 5S training programs for all
colleagues
Big Cleaning by All Colleagues
* Organize a full-day of ‘Big Cleaning Day’ twice a
year
* Organize small groups who are responsible for
assignments in divided areas of the company’s
premises.
* Provide enough cleaning tools and materials
* Implement a company-wide big cleaning for one day
* Big cleaning includes the elimination of unnecessary
items and wastesInitial Seiri
* Establish a Disposal Standard for unnecessary items
* Organize a full-day of Seiri activity twice a year
* Everyone concentrates to identify and stratify
unnecessary items for elimination
* Unnecessary items that cost a lot should be
evaluated so as to prevent the occurrence of such
waste
Daily Seiri, Seiton and Seiso
* Seiri: Throw away things that are not needed and
not being used
* Seiton: Improve locations and methods for storing
things so that searching time is minimized
* Seiso: Set up a daily cleaning schedule for the
creation of a healthy and comfortable workplace
* Motivate colleagues to come up with creative
improvementsPeriodic Audits on Super 5S
* Establish a Super 5S evaluation and incentive plan
* Conduct a Super 5S audit regularly by auditors
* Organize a Super 5S inter-departmental competition
for upgrading
* Award groups and individuals for their contributions
* Organize study tours to other companies doing
Super 5S
* Organize Super 5S inter-company competition to
SUPER 5 S PROGRAMS
FROM / / TO / /

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5S is for Everyone

  • 1. Spreading Spreading Worldwide Worldwide A Nat ion Grow s wi th Impr ovedA Nat ion Grow s wi th Impr oved Producti vi tyProducti vi ty SUP ERSUP ER 5S5S IS FORIS FOR EVER YO NEEVER YO NE Presented by Kazuo TsuchiyaRevised 1998 - 07
  • 2. PARTPART 11 ?? KAI ZE NKAI ZE N Kaiz en versu s In no va ti on
  • 3. Productivity Improvement is for EveryoneProductivity Improvement is for Everyone There are two contrasting approaches to improving productivity in companies: 1. the gradualist approach - Kaizen 2. the great-leap approach - Innovation Kaizen means improvement. Moreover, it means continuing improvement in one’s personal life, home life and working life. When applied to the workplace, Kaizen means continuing improvement that involves everyone - managers and workers alike. Japanese companies generally favor the gradualist approach and Western companies the great-leap approach. Innovation is dramatic, a real attention-getter. Kaizen, on the other hand, is often undramatic and incremental. In fact, every Japanese company concentrates on Kaizen or an employee involvement program, because it is within the control of every manager and supervisor. It is less expensive than capital investment (innovation). It enhances the quality of work life; it recognizes participative management; it improves quality of products and services; it reduces costs of operation, etc.
  • 4. Features of Kaizen and InnovationFeatures of Kaizen and Innovation Focus Kaizen Innovation Effect Long-term but undramatic Short-term but dramatic Pace Small steps Big steps Timeframe Continuous and incremental Intermittent Change Gradual and constant Abrupt and volatile Approach Group efforts Individual ideas and efforts Involvement Everybody Selected few Mode Maintenance and improvement Scrap and build Know-how Conventional know-how Technological breakthrough Requirement Little investment Large investment Orientation People Technology Evaluation Process and efforts Results for profits
  • 5. KAIZ EKAIZ E NN INCREMENTAL BUT CONTINUOUS PROGRESS
  • 6. IN NOVAT IOIN NOVAT IO NN THE IDEAL ACTUALITY DRAMATIC BUT INTERMITTENT PROGRESS HIGHER STANDARD ACHIEVED THROUGH INNOVATION IS SUBJECT TO DETERIORATION UNLESS CONTINUING EFFORTS ARE MADE FIRST TO MAINTAIN IT AND THEN TO IMPROVE IT
  • 7. NEW STANDARD MAINTENANCE INN OVA TIO N IN NOV AT IO N KA IZ E N MAINTENANCE KAIZ ENKAIZ EN PL USPL US IN NOVATI ONIN NOVATI ONDESIRABLE PROGRESS BY COMBINATION OF TWO OPPOSING APPROACHES
  • 8. Various Kaizen ProgramsVarious Kaizen Programs Integrated into the WorkplaceIntegrated into the Workplace 5 S5 S KS SKS S QC CQC C TQ CTQ C JI TJI T TP MTP M Seiri, Seiton, Seiso, Seiketsu, Shitsuke Kaizen Suggestion System QC Circle Total Quality Control Total Productive Maintenance Just-In-Time Production
  • 9. KSKS SS Overlapping AreasOverlapping Areas betweenbetween Kaizen ProgramsKaizen Programs PARTICIPATIVE MANAGEMENTPARTICIPATIVE MANAGEMENT 55 SS JITJIT TPMTPM TQCTQC QCCQCC Toward ExcellenceToward Excellence
  • 10. A Suggested Sequence ofA Suggested Sequence of Implementing Kaizen ProgramsImplementing Kaizen Programs KSKS SS 5S5S Start HereStart Here TPMTPM JIJITTTQCTQC QCCQCC
  • 11. What is 5S?What is 5S? q5S is the beginning of a healthy, comfortable and productive life for everyone at work. This is fundamental to productivity improvement. qWhen implemented successfully in a company, 5S will bring about amazing changes. For example, all unnecessary items are removed from the workplace, only necessary items are conveniently located near users, and machines and equipment become clean and shiny. q5S is an acronym for five Japanese words that are Seiri, Seiton, Seiso, Seiketsu and Shitsuke. qThe driving force for a 5S program comes from people. In this respect, Shitsuke is critical to its success. qShitsuke is to train people accordingly so that they will follow good habit. qAfter the spirit and practice of a good 5S is installed as a platform, a company can then develop and implement a Super 5S program which requires a higher level of creativeness and Kaizen approaches. qSuper 5S is for Everyone presents the know-how of 5S techniques plus useful Kaizen illustrations. Therefore, I believe this textbook will serve as a good manual for managers and Kaizen Engineers.
  • 12. Transferability of 5S to Companies Outside of JapanTransferability of 5S to Companies Outside of Japan qIt was in 1986 when I first introduced 5S to companies in Singapore. Since then, increasing number of companies there are implementing 5S activities successfully. In recent years, I did the same in many other countries including Malaysia, Thailand, Korea, China, India, Sri Lanka, Russia, Hungary, Poland, Bulgaria, Columbia, Uruguay, Brazil, Costa Rica, and Mexico. Responses in those countries are very positive, and many other companies would like to implement 5S. q5S is a very popular productivity improvement program in Japan today, and is becoming popular in many other countries for the following solid reasons: q The workplace becomes clean and better organized. q Results are visible to everyone - insiders and outsiders. q Visible results enhance the generation of more, and new ideas. q People are naturally disciplined. q Operations on the shop-floor and office become easier and safer. q People become proud of their clean and organized workplace. q As a result the company’s good image generates more business.
  • 13. 55 SS?? PARTPART 22 SUP ER 5 Un der sta nd iUn der sta nd i ng th eng th e Phi lo sop hyPhi lo sop hy and P owe rand P owe r
  • 14. 5S?5S? Super 5S is a Company-wideSuper 5S is a Company-wide Participation Program for KaizenParticipation Program for Kaizen qSuper 5S is a company-wide participation program involving everyone in the organization. qIt is a very effective approach for motivating people, and improving productivity and the work environment .
  • 15. 5S?5S? Super 5SSuper 5S Contributes to Each Element ofContributes to Each Element of PQCDSMPQCDSM A company that is implementing Super 5S successfully is always: qhigh in Productivity qconsistent in Quality qCost-effective qaccurate in Delivery qSafe for people to work in
  • 16. 5S?5S? Four Major Objectives ofFour Major Objectives of a Super 5S Programa Super 5S Program qDeveloping Kaizen-minded people at workplace. qBuilding good teamwork through participation. qDeveloping managers and supervisors for practical leadership. qImproving infrastructures for introduction of advanced Kaizen technologies.
  • 17. 5S?5S? Super 5S is Becoming Popular for Seven Solid ReasonsSuper 5S is Becoming Popular for Seven Solid Reasons qThe workplace gets cleaned up and better organized. qShopfloor and office operations become easier and safer. qResults are visible to everyone - insiders and outsiders. qVisible results enhance the generation of more and new ideas. qPeople are naturally disciplined. qPeople take pride in their clean and organized workplace qAs a result the company’s good image generates more business.
  • 18. 5S?5S? Super 5S Can Expect ParticipationSuper 5S Can Expect Participation from More People for Four Reasonsfrom More People for Four Reasons qIt is within the reach of companies of any size; small, medium, and large. qIt can be practiced by companies in any business; manufacturing, commerce, and service. qIts philosophy is easy for everyone to understand; it does not require one to understand difficult terminology. qEveryone loves a clean, comfortable, and organized workplace.
  • 19. 5S?5S? The Origin of The Term 5SThe Origin of The Term 5S q5S is a set of five Japanese words. Each word starts with a sound of “se” or “shi”. qThey are Se-i-ri, Se-i-to-n, Se-i-so, Se-i-ke-tsu, and Shi-tsu-ke.
  • 20. The Definition of SeiriThe Definition of Seiri SeiriSeiri SeitonSeiton SeisoSeisoSeiketsuSeiketsu ShitsukeShitsuke Seiri is the sorting out and discarding of unnecessary items in the workplace.
  • 21. The Definition of SeitonThe Definition of Seiton SeiriSeiri SeitonSeiton SeisoSeisoSeiketsuSeiketsu ShitsukeShitsuke Seiton is the arrangement of necessary items into good order so that they can be easily selected for use.
  • 22. The Definition of SeisoThe Definition of Seiso SeiriSeiri SeitonSeiton SeisoSeisoSeiketsuSeiketsu ShitsukeShitsuke Seiso is cleaning up one’s workplace completely so that there is no dust on floors, machines or equipment.
  • 23. The Definition of SeiketsuThe Definition of Seiketsu SeiriSeiri SeitonSeiton SeisoSeisoSeiketsuSeiketsu ShitsukeShitsuke Seiketsu is maintaining one’s workplace so that it is productive and comfortable by repeating Seiri-Seiton-Seiso.
  • 24. The Definition of ShitsukeThe Definition of Shitsuke SeiriSeiri SeitonSeiton SeisoSeisoSeiketsuSeiketsu ShitsukeShitsuke Shitsuke is training people to follow good work habits and the strict observation of workplace rules.
  • 25. The Three Different Types of WorkplaceThe Three Different Types of Workplace qA 3rd class workplace: – has people who make a mess and no one cleans up. qA 2nd class workplace: – has people who make a mess and another group of people clean up. qA 1st class workplace: – has people who don’t make a mess and yet everyone cleans up.
  • 26. REPE ATING T HE 5S CYC LEREPE ATING T HE 5S CYC LE Sei riSei ri Sei ketsuSei ketsu Sei tonSei ton Sei soSei so Shit sukeShit suke
  • 27. Four Key Factors for Successful Super 5SFour Key Factors for Successful Super 5S 11 22 33 44 Continued commitment and support by top management Super 5S starts with education and training There are no observers in Super 5S, everyone participates Repeat the 5S cycle in order to achieve a higher standard
  • 28. A Clean and Organized Workplace is High inA Clean and Organized Workplace is High in Productivity and Safe for People to WorkProductivity and Safe for People to Work
  • 29. Step by Step Im pl eme nta ti on of a PARTPART 33
  • 30. A Six-step Super 5S Two-year Master Implementation PlanA Six-step Super 5S Two-year Master Implementation Plan Step 1: Preparations Step 2: The CEO’s Official Announcement Step 3: Big Cleaning by All Colleagues Step 4: Initial Seiri Step 5: Daily Seiri, Seiton and Seiso Step 6: Periodic 5S Audits
  • 31. 1 2 3 4 5 6 PHASE PREPARATION PENETRATION AND ADVANCEMENT STEP SUPER 5S PROGRESS CHART FOR TWO-YEAR MASTER IMPLEMENTATION PLAN MONTH MAINTENANCE AND UPGRADING Preparations * Understanding philosophy and benefits of Super 5S by CEO * CEO’s visit to Super 5S model companies * CEO’s commitment to Super 5S implementation * Organize Super 5S Working Committee * Appoint Super 5S facilitators * Train Super 5S facilitators and practitioners CEO’s Official Announcement * CEO officially announces implementation of Super 5S for 2 years * CEO explains objectives of Super 5S program to all colleagues * Publicize Super 5S organization and assignments by area * Promote Super 5S with banners, posters and newsletters * Organize basic Super 5S training programs for all colleagues Big Cleaning by All Colleagues * Organize a full-day of ‘Big Cleaning Day’ twice a year * Organize small groups who are responsible for assignments in divided areas of the company’s premises. * Provide enough cleaning tools and materials * Implement a company-wide big cleaning for one day * Big cleaning includes the elimination of unnecessary items and wastesInitial Seiri * Establish a Disposal Standard for unnecessary items * Organize a full-day of Seiri activity twice a year * Everyone concentrates to identify and stratify unnecessary items for elimination * Unnecessary items that cost a lot should be evaluated so as to prevent the occurrence of such waste Daily Seiri, Seiton and Seiso * Seiri: Throw away things that are not needed and not being used * Seiton: Improve locations and methods for storing things so that searching time is minimized * Seiso: Set up a daily cleaning schedule for the creation of a healthy and comfortable workplace * Motivate colleagues to come up with creative improvementsPeriodic Audits on Super 5S * Establish a Super 5S evaluation and incentive plan * Conduct a Super 5S audit regularly by auditors * Organize a Super 5S inter-departmental competition for upgrading * Award groups and individuals for their contributions * Organize study tours to other companies doing Super 5S * Organize Super 5S inter-company competition to → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → → SUPER 5 S PROGRAMS 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 FROM 1 / 1 / 1996 TO 31 / 12 / 1997
  • 32. MASTER PLANMASTER PLAN STEP 1: PREPARATIONSTEP 1: PREPARATION qThe CEO should understand the philosophy and benefits of Super 5S. qThe CEO’s visit to Super 5S model companies. qThe CEO’s commitment to Super 5S implementation. qOrganize a Super 5S Working Committee. qAppoint Super 5S facilitators. qTrain Super 5S facilitators and practitioners.
  • 33. MASTER PLANMASTER PLAN STEP 2: Official Announcement by the CEOSTEP 2: Official Announcement by the CEO qThe CEO officially announces the implementation of a Super 5S program for two years. qThe CEO explains the objectives of Super 5S program to all colleagues. qPublicize the Super 5S organization chart and layout diagram showing areas divided by borders for the assignment of responsibilities to small groups of people. qWork out various promotional tools including banners, posters, pamphlets and newsletters. qOrganize off- and on-the-job training programs on the basics of Super 5S to all colleagues.
  • 34. Organizing to Implement Super 5SOrganizing to Implement Super 5S Machine Group 1 Machine Group 2 Machine Group 3 Painting Group Assembly & Packing Group Purchasing Group Sales Group Administrative Group Managing Director 5S Auditor 5S Facilitator(s) 5S Steering Committee 5S Working Committee 5S Audit Committee Production Manager 5S Activist/Trainer Purchasing Manager 5S Activist/Trainer Sales Manager 5S Activist/Trainer Administrative Manager 5S Activist/Trainer
  • 35. Material Storage Machining 1 Machining 3 Painting Assembly and Packing Machining 2 Sales Administration A People-Centered Clean and Organized Workplace (Target Vision) 1FA People-Centered Clean and Organized Workplace (Target Vision) 1F
  • 36. Material Storage Machining 1 Machining 3 Painting Assembly and Packing Machining 2 Sales Administration Groups Responsible for Implementing 5S by Area 1FGroups Responsible for Implementing 5S by Area 1F
  • 37. 5S TOOL BOX5S TOOL BOX Promotion Tools Implementation Tools Evaluation Tools Congratulations! 5S Checklists CEO’s Inspection Tours 5S Guidance Stickers5S Days (once a month) 5S Study Tours 5S Newsletters 5S Posters 5S Banners 5S Badges 5S Inter-Department Competition Photographing for Improvement What is Seiton? Seiton is arranging necessary items in good order so they can easily be selected for use Department A Department B Department C Department D We all Practice 5SWe all Practice 5S He re i s an Ex ce lle nt Ex ample of 5S5S Pra ctic e SeiriSeiri SeitonSeiton SeisoSeisoSeiketsuSeiketsu ShitsukeShitsuke 5S DAY5S DAY Here isHere is a need fora need for SEIRISEIRI Here isHere is a need fora need for SEITONSEITON Here isHere is a need fora need for SEISOSEISO 5S SUPER
  • 38. Shi tsukeShi tsuke Train people to followTrain people to follow good work habitsgood work habits and to strictly followand to strictly follow workplace rulesworkplace rules 5S5S IS FUN DAME NT AL TOIS FUN DAME NT AL TO PRO DUCTIVIT YPRO DUCTIVIT Y Sei ketsuSei ketsu Maintain one’sMaintain one’s workplace so thatworkplace so that it is productiveit is productive and comfortableand comfortable by repeating Seiri-by repeating Seiri- Seiton-SeisoSeiton-Seiso SeiriSeiri Sort outSort out unnecessary itemsunnecessary items in the workplacein the workplace andand discard themdiscard them Sei tonSei ton Arrange necessaryArrange necessary items in good orderitems in good order so they can easilyso they can easily be selectedbe selected for usefor use Sei soSei so Clean yourClean your workplace completelyworkplace completely so that there isso that there is no dust on floors,no dust on floors, machines ormachines or equipmentequipment
  • 39. MASTER PLANMASTER PLAN STEP 3: Big Cleaning by All ColleaguesSTEP 3: Big Cleaning by All Colleagues qOrganize “A Big Cleaning Day” immediately after the 5S implementation announcement by the CEO. qDivide the company premises into small areas and assign small groups of people to be responsible for each area. qProvide enough cleaning tools and materials. qImplement a company-wide full day’s big cleaning by all colleagues. qThis big cleaning also includes Seiri of wastes and items identified as being unnecessary. qA Big Cleaning Day should be organized twice a year on a continuing basis.
  • 40. MASTER PLANMASTER PLAN STEP 4: Initial SeiriSTEP 4: Initial Seiri qEstablish Disposal Standards for unnecessary items. qInitial Seiri is an activity practiced by everyone to get rid of all unnecessary items after a big cleaning day. qEvery one concentrates to identify and stratify unnecessary items for elimination. qUnnecessary items that cost a lot should be evaluated so as to avoid future purchase of unneeded items. qA company-wide, full-day of concentrated Seiri activity should be organized twice a year on a continuing basis.
  • 41. How to SEIRI Your WorkplaceHow to SEIRI Your Workplace ItemsItems Not NecessaryNot Necessary SEIRISEIRI Which ??? Items Necessary ForFor SEITONSEITON Stratification Items havingItems having some value for salesome value for sale Items having no valueItems having no value but their disposal is costlybut their disposal is costly Items having no valueItems having no value and easy to disposeand easy to dispose Items frequently used Items not used at all but must be kept Items sometimes used Required Action Look for a buyer whoLook for a buyer who offers the best priceoffers the best price Work out a less costlyWork out a less costly and safe way for disposaland safe way for disposal Throw away immediatelyThrow away immediately Can be placed farther away Must be placed near the point of use Must be stored separately with clear identification
  • 42. Why Do Unnecessary Items Accumulate?Why Do Unnecessary Items Accumulate? WhyWhy q Change in sales-production plan q The excessive ordering q The incorrect ordering q The lack of quality control q The lack of quantity control q Improper storage locations and or poor storage methods q A poor receiving and issuing system q Duplicated ordering or delivering q Aged or obsolete machines and equipment q Damage by improper handling q The duplicated production and storage of paper work q Others
  • 43. How toHow to SeiriSeiri When, Who and Where to Seiri Unnecessary Items?When, Who and Where to Seiri Unnecessary Items? qOn big cleaning days, everyone tries to eliminate unnecessary items. qTwice a year, organize “A Big Seiri Day” and everyone concentrates on the elimination of unnecessary items. qDuring daily Seiri, Seiton and Seiso activities, everyone tries to eliminate unnecessary items and tries to prevent the accumulation of wastes. qMangers and 5S auditors walk around workplaces and advise people in charge about the elimination of unnecessary items.
  • 44. MASTER PLANMASTER PLAN STEP 5: Daily Seiri, Seiton and SeisoSTEP 5: Daily Seiri, Seiton and Seiso qSeiri: Throw away things that are not needed and not being used. Use space more economically (space is money). qSeiton: Improve locations and methods of storing things so that searching and retrieval time is minimized (time is money). qSeiso: Continue daily cleaning schedule for the creation of a healthy and comfortable workplace. qMotivate colleagues to come up with creative improvements for the workplace.
  • 45. How to SEITON Your WorkplaceHow to SEITON Your Workplace SEIRISEIRI ItemsItems NecessaryNecessary SEITONSEITON Stratification ItemsItems not used at allnot used at all but must be keptbut must be kept ItemsItems sometimes usedsometimes used ItemsItems frequently usedfrequently used Required Action Must be storedMust be stored separately withseparately with clear identificationclear identification Can be placedCan be placed farther awayfarther away Must be placed nearMust be placed near the point of usethe point of use
  • 46. How toHow to SeitonSeiton Seven Seiton PrinciplesSeven Seiton Principles qFollow the first-in-first-out (FIFO) method for storing items. qAssign each item a dedicated location. qAll items and their locations should be indicated by systematic labeling. qPlace items so that they are visible to minimize search time. qPlace items so they can be reached or handled easily. qSeparate exclusive tools from common ones. qPlace frequently used tools near the user.
  • 48. A A A A A A B B B B B B D D D D D D C C C C C C E E E E E E •FIFO - Push out •Store according to product lines •Sliding transport •Before 5S activity SUPERSUPERSEITONSEITON
  • 49. C4C3C2C1 C7C6C5 B4B1 B2 B3 B5 B6 B7 A4 A5 A6 A7A1 A2 A3 A4 A5 A6 A7A1 A2 A3 B4B1 B2 B3 B5 B6 B7 C4C3C2C1 C7C6C5 •Reserved seats •Matching names SUPERSUPERSEITONSEITON
  • 51. B10-100 B12-100 B10-150 B12-150 •Transparent / no cover •Stock level indicators SUPERSUPERSEITONSEITON
  • 52. 1 2 3 4 5 6 7 8 9 101112 •Seiri wastes •No horizontal piling •Nothing on floor SUPERSUPERSEITONSEITON
  • 53. •Quick retrieval •No horizontal piling •Vertical holders B20S H B25S H B30S H B35S H B40S H B50S H SUPERSUPERSEITONSEITON
  • 54. •Retrieval within 30 seconds •Labeling reserved seats •Color identification 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 8 102 9 111 3 4 5 6 7 12 SUPERSUPERSEITONSEITON
  • 56. •Matching labels •Open/Close separationSUPERSUPERSEITONSEITON * 3 * 2 * 1 * 5 * 4 * 8 * 7 * 6 * 10 * 9 * 13 * 12 * 11 * 15 * 14 * 18 * 17 * 16 * 20 * 19 11 1512 2 5 86 18 20 * 3 * 2 * 1 * 5 * 4 * 8 * 7 * 6 * 10 * 9 * 13 * 12 * 11 * 15 * 14 * 18 * 17 * 16 * 20 * 19 13 14 31 4 7 109 1716 19 CLOSED OPEN
  • 57. OFFOFFOFF OFF •Matching labels •Color identificationSUPERSUPERSEITONSEITON OFFOFFOFF OFF •Matching labels •Color identificationSUPERSUPERSEITONSEITON
  • 58. CL10-40 CL15-20 CL20-20 BL20-50 BLH20-40 BL20-20 BLH20-20 BL30-20 BLH25-20 •A place for a kind •Effective use of space SUPERSUPERSEITONSEITON
  • 59. Cart No. 5Cart No. 5 CL10-40 CL15-20 CL20-20 BL20-50 BLH20-40 BL20-20 BLH20-20 BL30-20 BLH25-20 •Kanban •Parking place •Safety sign Cast Materials Cart No. 5 Safety First SUPERSUPERSEITONSEITON
  • 60. Maximum piling height : 2m •Max. height indication •Placing items straight and at right angles •Before 5S - unsafe •No height control SUPERSUPERSEITONSEITON
  • 61. •No lifting by hands •Sliding or rolling SUPERSUPERSEITONSEITON
  • 62. •Indication of control limits •Color labeling for invisible substances •Indication of flow direction SUPERSUPERSEITONSEITON POTABLE WATER 0 75 50 25 Kg
  • 63. COLDCOLD HOTHOTCOLDCOLD HOTHOT •Hanging hoses on hooks •Color identification •Clear ground surfaces SUPERSUPERSEITONSEITON
  • 64. CleanClean me !me ! How toHow to SeisoSeiso Some Good Seiso PracticesSome Good Seiso Practices q Practice 5-10 minutes of Seiso daily. q Assign an owner to each machine. q Combine cleaning (Seiso) with inspection. q Repeat sweep-wipe-polish- check-fix. q Organize a Big Cleaning Day once or twice a year.
  • 66. SUPERSUPERSEISOSEISO •Prevent it from getting dirty •Use of transparent plastic dust cover 5S
  • 67. How toHow to SeiketsuSeiketsu Maintaining and Upgrading an Attained Level of SeiketsuMaintaining and Upgrading an Attained Level of Seiketsu When you repeat Seiri-Seiton-Seiso activities correctly, your workplace will become clean and organized. We call this state of being Seiketsu. To maintain and upgrade the already attained level of 5S, the following approaches are effective: (1) A 5S audit by top management (2) An inter-departmental 5S competition (3) An inter-company 5S competition
  • 68. JANUARY How toHow to ShitsukeShitsuke Some Suggested Good Shitsuke PracticesSome Suggested Good Shitsuke Practices qContact people with a big smile. qBe a good listener. qBe devoted and kaizen-oriented. qDemonstrate team spirit. qConduct yourself as the member of a reputable organization. qBe punctual. qAlways keep your workplace clean and tidy. qObserve safety rules strictly.
  • 69. 5S5S IMPROVEMENT RECORDSIMPROVEMENT RECORDS WORKPLACE LOCATION NO. DATE COMMENTS RATING STEP 1 DATE COMMENTS RATING STEP 2 DATE COMMENTS RATING STEP 3 DATE COMMENTS RATING STEP 4 RECORD IMPROVEMENTS WITH PHOTOGRAPHSRECORD IMPROVEMENTS WITH PHOTOGRAPHS SPARE PARTS STORAGE 88 01/04/95 10/04/95 Very messy. Needs Seiri, Seiton and Seiso Much improved, but... needs further study STEP 1 STEP 2
  • 70. 5S5S IMPROVEMENT RECORDSIMPROVEMENT RECORDS WORKPLACE LOCATION NO. DATE COMMENTS RATING STEP 1 DATE COMMENTS RATING STEP 2 DATE COMMENTS RATING STEP 3 DATE COMMENTS RATING STEP 4 WORKPLACE LOCATION NO. DATE COMMENTS RATING STEP 1 DATE COMMENTS RATING STEP 2 DATE COMMENTS RATING STEP 3 DATE COMMENTS RATING STEP 4
  • 71. MASTER PLANMASTER PLAN STEP 6: Periodic 5S AuditsSTEP 6: Periodic 5S Audits qEstablish 5S evaluations and incentive plans. qConduct 5S audits regularly by auditors. qOrganize 5S inter-departmental competitions to sustain activities. qPeriodically award groups and individuals implementing good 5S practices in appreciation for participation. qOrganize study tours to other companies practicing 5S so that the mutual exchange of ideas will help to bring about improvements. qOrganize 5S inter-company competition to prevent backsliding and for further upgrading.
  • 72. 5S How to Audi t andHow to Audi t and Gui deGui de SU PERSU PER 5S5S PARTPART 44
  • 73. Twelve Focal Points Super 5S Auditors Should ExamineTwelve Focal Points Super 5S Auditors Should Examine q Do the CEO and managers support Super 5S program? q Are people proud of their workplaces? q Are workplaces clean and organized? q Are workplaces safe for people to work in? q Are machines and equipment clean and well maintained? q Are items easy to retrieve? q Are machines and tools conveniently located? q Are inventories stored for FIFO retrieval? q Are products free from dust? q Do people clean daily without prompting? q Are the uniforms worn by people clean and tidy? q Is a good image of the enterprise reflected in its people?
  • 74. Rules for Participating in Super 5S Inter-Departmental Competitions - 1Rules for Participating in Super 5S Inter-Departmental Competitions - 1 1. Objectives Proposed competitions are aimed at improving the organization’s total productivity through everyone’s participation in the Super 5S program. Qualification for Participation Any department which is implementing 5S on a certain level is eligible for participation. 3. Competition Period Each competition will be organized for a period of 6 months, two times a year on a continuing basis. 4. Auditing Team An auditing team appointed by the Super 5S Steering Committee will visit each competing department and evaluate its Super 5S activities at the end of each competition period. 5. Super 5S Evaluation Forms One of the following Super 5S Evaluation Forms will be used by the auditors according to the function of the participating departments:
  • 75. Rules for Participating in Super 5S Inter-Departmental Competitions - 2Rules for Participating in Super 5S Inter-Departmental Competitions - 2 (a) Super 5S Evaluation Form - Factory / Operation Site (b) Super 5S Evaluation Form - Office 6. Evaluation 1) Two Aspects of the Evaluation Evaluation scores will be recorded by each auditor in two aspects of Super 5S activities for each participating department: (a) Scores on the 5S Level Achieved (b) Scores on the Super 5S Practice Identified 2) Evaluation on the 5S Level Achieved Each auditor is expected to mark his score on each itemized question listed on the form and enter the added total score in the space TOTAL SCORE (a). ADJUSTED SCORE (maximum 100) will be obtained by the the following formula: ADJUSTED SCORE = TOTAL SCORE (a) / NO. OF ITEMS EVALUATED (b) x 10
  • 76. Rules for Participating in Super 5S Inter-Departmental Competitions - 3Rules for Participating in Super 5S Inter-Departmental Competitions - 3 3) Evaluation of the Super 5S Practice Identified Each auditor is also expected to look for Super 5S practice(s) implemented in each department, and give an additional score to such good practice(s) according to it(s) value(s) in the space BONUS SCORE FOR SUPER 5S PRACTICE(S) provided on the form (maximum 20). 4) Final Score The ADJUSTED SCORE (for 5S level achieved) and the BONUS SCORE FOR SUPER 5S PRACTICE(S) are totaled and become the FINAL SCORE (maximum 120). 5) Auditor’s Explanation on Super 5S Practice(s) Identified Each auditor should explain his reason(s) for awarding a BONUS SCORE in the space SUPER 5S PRACTICE(S) IDENTIFIED. 6) Auditor’s Comments for Future Improvement Each auditor is advised to state his comments for future improvement suggested in the space COMMENTS FOR IMPROVEMENT.
  • 77. Rules for Participating in Super 5S Inter-Departmental Competitions - 4Rules for Participating in Super 5S Inter-Departmental Competitions - 4 7. Awarding With better results and psychological effects in mind, the implementing organization should work out an awarding method that can encourage, but not discourage, the participating colleagues and departments toward intended objectives.
  • 78. materials / parts work-in-process finished products defective / rejects machines / equipment wiring / piping dies / tools / jigs spare parts / lubricants containers / pallets racks / shelves / cabinets carts / wagons / forklifts lifts / conveyers / cranes desks / tables / chairs forms / files / records floors / passages /stairways walls / windows / ceiling lighting / ventilation working wears / shoes safety devices fire extinguishers / fireexits cleaning tools / wastebaskets canteens / toilets / lockers external areas / gardens security guards / car parks are they conveniently located and labeled for easyretrieval? are they conveniently located for easy handling? are they conveniently located and labeled for easyretrieval? are they clearly labeled for separation from good items? are they clean, safe, well-maintained and convenient tooperate? are they laid out in a tidy, safe and convenient manner? are they conveniently labeled and placed at designatedlocations? are they conveniently labeled and placed at designatedlocations? are they clean and conveniently placed at designatedlocations? are they dust-free, tidy and conveniently labeled for itemsstored? are they well-maintained and placed at designatedlocations? are they clean, tidy, safe and well-maintained? are they clean and organized inside and outside? are they up-to-date, easy to retrieve and at convenientlocations? are they dust-free, tidy, safe and well-maintained? are they dust-free, tidy, safe and well-maintained? are they adequate for efficient operation? are they clean and do they present a good image? are they conveniently located for use and well-maintained? are they adequate and cleaned regularly? are they clean, tidy and well-maintained? are they clean, tidy and well-maintained? are they clean, tidy, safe and do they present a goodimage? are they clean, tidy, safe and do they present a goodimage? TOTAL SCORE (a) ADJUSTED SCORE = (a) / (b) x 10 BONUS SCORE FOR SUPER 5S PRACTICE FINAL SCORE NO. OF ITEMS EVALUATED (b): AUDITOR: DATE: COMMENTS FOR IMPROVEMENT: ITEM FOCUS SCORE SUPER 5S PRACTICE IDENTIFIED: SUPER 5S EVALUATION FORM - FACTORY / OPERATION SITE DEPARTMENT: 20 15 10 5 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2
  • 79. 20 15 10 5 0 TOTAL SCORE (a) ADJUSTED SCORE = (a) / (b) x 10 BONUS SCORE FOR SUPER 5S PRACTICE FINAL SCORE NO. OF ITEMS EVALUATED (b): AUDITOR: DATE: COMMENTS FOR IMPROVEMENT:SUPER 5S PRACTICE IDENTIFIED: desks / tables / chairs cabinets / shelves documents / files forms / office supplies telephones facsimiles typewriters / word-processors computers / monitors printers copying machines electric wiring lighting / ventilation floors / walls / windows /ceiling fire extinguishers emergency exits safety devices working clothes / shoes waste baskets are they tidy and conveniently organized? are they clean and labeled for the easy retrieval of thingsneeded? are they clean and systematically organized? are they tidy and conveniently stored for retrieval? are they clean and well-maintained? are they clean and well-maintained? are they clean and well-maintained? are they clean and well-maintained? are they clean and well-maintained? are they clean and well-maintained? Is it tidy, safe and conveniently laid out for operation? are they adequate for efficient operation? are they dust-free and well-maintained? are they adequate and well-maintained? are they adequate and clear of obstacles in case ofemergencies? are they adequate and well-maintained? are they clean and do they present a good image? are clean and well-maintained? ITEM FOCUS SCORE SUPER 5S EVALUATION FORM - OFFICE DEPARTMENT: 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 10 8 64 2 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
  • 80. DEPARTMENT DATE OF AUDIT ADJUSTED PT. SUPER 5S PT. TOTAL PT. AUDITORRANKIN G SUPER 5S EVALUATION SUMMARY ORGANIZATION:DATE:
  • 81. Here is a need forHere is a need for SEIRISEIRI Here is a need forHere is a need for SEIRISEIRI Here is a need forHere is a need for SEIRISEIRI Here is a need forHere is a need for SEIRISEIRI Here is a need forHere is a need for SEIRISEIRI Here is a need forHere is a need for SEITONSEITON Here is a need forHere is a need for SEITONSEITON Here is a need forHere is a need for SEITONSEITON Here is a need forHere is a need for SEITONSEITON Here is a need forHere is a need for SEITONSEITON Here is a need forHere is a need for SEISOSEISO Here is a need forHere is a need for SEISOSEISO Here is a need forHere is a need for SEISOSEISO Here is a need forHere is a need for SEISOSEISO Here is a need forHere is a need for SEISOSEISO Here is a need forHere is a need for SEITONSEITON Here is a need forHere is a need for SEITONSEITON Here is a need forHere is a need for SEITONSEITON Here is a need forHere is a need for SEITONSEITON Here is a need forHere is a need for SEITONSEITON
  • 82. He re is a n Ex cellen t Exam ple of 5S Pra ct ice Her e is an Excellen t Exam ple of 5S Pra ct ice He re is a n Exc elle nt Exam ple of 5S Pra ctice He re is a n Ex cellen t Exam ple of 5S Pra ct ice Her e is an Excellen t Exam ple of 5S Pra ct ice He re is a n Exc elle nt Exam ple of 5S Pra ctice He re is a n Ex cellen t Exam ple of 5S Pra ct ice Her e is an Excellen t Exam ple of 5S Pra ct ice He re is a n Exc elle nt Exam ple of 5S Pra ctice
  • 83. Ten Useful Hints for Winning Super 5S CompetitionsTen Useful Hints for Winning Super 5S Competitions q Two heads are better than one - try brainstorming. q Look for inconvenient areas to improve. q Look for disorganized areas to improve. q Look for unsafe areas to improve. q Look for dirty or untidy areas to improve. q Look for seven categories of waste to eliminate. q Clean the surface of machines extensively. q Pay more attention to common areas including canteens, toilets, gardens, external passages and car parks. q Show evidence that more colleagues are involved in Super 5S activities. q Make your Super 5S practices more visible.
  • 84. What is 5S? Sort and discard unnecessary items in the workplace. Arrange necessary items so that they can easily be selected for use. Clean your workplace completely so that there is no dust on the floors, machines or equipment. Keep one’s workplace productive and comfortable by repeating Seiri-Seiton- Seiso. Train people to follow good work habits. Seiri: Seiton: Seiso: 5S Contributes to PQCDSM Productivity - increased competitiveness Quality - no defects Cost - no waste Delivery - no delays Safety - no accidents Morale - good teamwork STEP 1 Seiri 1 Seiton 1 Seiso 1 Seiketsu 1 Shitsuke 1 Keep only necessary items Assign items a place . In each section clean one machine well Create a clean workplace STEP 2 Seiri 2 Seiton 2 Seiso 2 Seiketsu 2 Shitsuke 2 Do not put anything on the floor Make needed items accessible Increase the number of clean machines Create a comfortable workplace STEP 3 Seiri 3 Seiton 3 Seiso 3 Seiketsu 3 Shitsuke 3 Separate work areas from passageways Reduce searching time Increase the number of clean machines Create a healthy and safe workplace STEP 4 Seiri 4 Seiton 4 Seiso 4 Seiketsu 4 Shitsuke 4 Create more space for effective use Reduce walking distances Keep all the machines clean and shiny Create a highly productive workplace Discard unnecessary items more often Arrange items by type and size - Select a machine and clean it completely Clean one’s workplace daily Use wagons to transport items - Remove obstacles around needed items Use more convenient cleaning tools Set up a cleaning schedule Draw lines to separate passageways for people Use labels to simplify retrieval - Prevent machines from getting dirty Eliminate hazards Reduce excess inventory - Place frequently used items close by Combine cleaning with inspection Introduce creative thinking T A R G E T S A C TI O N S 4 1 Seiketsu: Shitsuke: How to do 5S Step by Step PASSPORT TO SUCCESSFUL 5S 5S is fundamental to productivity improvement
  • 85. 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 2 checkpointsscore score The 5S Activity Bulletin Board is well- organized and data are updated The locations for materials, components and work-in-process are labeled for easy retrieval Dies, jigs, fixtures and tools are conveniently located so that there is no need to search Bolts, nuts, components and other materials are not kept on the floor Passages and operation areas are clearly indicated and separated by distinct lines Failures found are immediately fixed (uneven floor, projections, machine failures, etc.) Areas difficult to clean are cleaned periodically Without searching tools or documents can be retrieved in less than 30 seconds Rules for 5S practice are implemented and are observed without prompting A 5S patrol is regularly conducted by supervisors for continued improvement 5S inspections are practiced and recorded at starting and closing times Jigs and tools are easy to return to their designated locations Dirt and stains on machines are removed immediately Things that cause dirt or stains are eliminated - Tools and measurement devices are periodically checked and failures are fixed People are active in implementing Kaizen for the improvement of safety, quality and cost Violators of rules are warned by colleagues - Components, tools and documents are labeled and easy to retrieve Rules are strictly observed (punctuality, cleaning at the end of the day, etc.) 5S is well maintained and upgraded through creative activities checkpoints Score: Satisfactory - 5 Tackled - 3 Not Tackled - 1 Score: Satisfactory - 5 Tackled - 3 Not Tackled - 1 Checklist for Step 3 Checklist for Step 4 3
  • 86. SUP ER5S A Col lection of Photogr aphs Il lustrating PARTPART 55
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  • 132. The EndThe End of theof the Presenta tiPresenta ti onon Thank Yo u V eryThank Yo u V ery MuchMuch for Yourfor Your
  • 133. What is 5S? Sort and discard unnecessary items in the workplace. Arrange necessary items so that they can easily be selected for use. Clean your workplace completely so that there is no dust on the floors, machines or equipment. Keep one’s workplace productive and comfortable by repeating Seiri-Seiton- Seiso. Train people to follow good work habits. Seiri: Seiton: Seiso: 5S Contributes to PQCDSM Productivity - increased competitiveness Quality - no defects Cost - no waste Delivery - no delays Safety - no accidents Morale - good teamwork STEP 1 Seiri 1 Seiton 1 Seiso 1 Seiketsu 1 Shitsuke 1 Keep only necessary items Assign items a place . In each section clean one machine well Create a clean workplace STEP 2 Seiri 2 Seiton 2 Seiso 2 Seiketsu 2 Shitsuke 2 Do not put anything on the floor Make needed items accessible Increase the number of clean machines Create a comfortable workplace STEP 3 Seiri 3 Seiton 3 Seiso 3 Seiketsu 3 Shitsuke 3 Separate work areas from passageways Reduce searching time Increase the number of clean machines Create a healthy and safe workplace STEP 4 Seiri 4 Seiton 4 Seiso 4 Seiketsu 4 Shitsuke 4 Create more space for effective use Reduce walking distances Keep all the machines clean and shiny Create a highly productive workplace Discard unnecessary items more often Arrange items by type and size - Select a machine and clean it completely Clean one’s workplace daily Use wagons to transport items - Remove obstacles around needed items Use more convenient cleaning tools Set up a cleaning schedule Draw lines to separate passageways for people Use labels to simplify retrieval - Prevent machines from getting dirty Eliminate hazards Reduce excess inventory - Place frequently used items close by Combine cleaning with inspection Introduce creative thinking T A R G E T S A C TI O N S 4 1 Seiketsu: Shitsuke: How to do 5S Step by Step PASSPORT TO SUCCESSFUL 5S 5S is fundamental to productivity improvement
  • 134. 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 2 checkpointsscore score The 5S Activity Bulletin Board is well- organized and data are updated The locations for materials, components and work-in-process are labeled for easy retrieval Dies, jigs, fixtures and tools are conveniently located so that there is no need to search Bolts, nuts, components and other materials are not kept on the floor Passages and operation areas are clearly indicated and separated by distinct lines Failures found are immediately fixed (uneven floor, projections, machine failures, etc.) Areas difficult to clean are cleaned periodically Without searching tools or documents can be retrieved in less than 30 seconds Rules for 5S practice are implemented and are observed without prompting A 5S patrol is regularly conducted by supervisors for continued improvement 5S inspections are practiced and recorded at starting and closing times Jigs and tools are easy to return to their designated locations Dirt and stains on machines are removed immediately Things that cause dirt or stains are eliminated - Tools and measurement devices are periodically checked and failures are fixed People are active in implementing Kaizen for the improvement of safety, quality and cost Violators of rules are warned by colleagues - Components, tools and documents are labeled and easy to retrieve Rules are strictly observed (punctuality, cleaning at the end of the day, etc.) 5S is well maintained and upgraded through creative activities checkpoints Score: Satisfactory - 5 Tackled - 3 Not Tackled - 1 Score: Satisfactory - 5 Tackled - 3 Not Tackled - 1 Checklist for Step 3 Checklist for Step 4 3
  • 135. 1 2 3 4 5 6 PHASE PREPARATION PENETRATION AND ADVANCEMENT STEP SUPER 5S PROGRESS CHART FOR TWO-YEAR MASTER IMPLEMENTATION PLAN MONTH MAINTENANCE AND UPGRADING Preparations * Understanding philosophy and benefits of Super 5S by CEO * CEO’s visit to Super 5S model companies * CEO’s commitment to Super 5S implementation * Organize Super 5S Working Committee * Appoint Super 5S facilitators * Train Super 5S facilitators and practitioners CEO’s Official Announcement * CEO officially announces implementation of Super 5S for 2 years * CEO explains objectives of Super 5S program to all colleagues * Publicize Super 5S organization and assignments by area * Promote Super 5S with banners, posters and newsletters * Organize basic Super 5S training programs for all colleagues Big Cleaning by All Colleagues * Organize a full-day of ‘Big Cleaning Day’ twice a year * Organize small groups who are responsible for assignments in divided areas of the company’s premises. * Provide enough cleaning tools and materials * Implement a company-wide big cleaning for one day * Big cleaning includes the elimination of unnecessary items and wastesInitial Seiri * Establish a Disposal Standard for unnecessary items * Organize a full-day of Seiri activity twice a year * Everyone concentrates to identify and stratify unnecessary items for elimination * Unnecessary items that cost a lot should be evaluated so as to prevent the occurrence of such waste Daily Seiri, Seiton and Seiso * Seiri: Throw away things that are not needed and not being used * Seiton: Improve locations and methods for storing things so that searching time is minimized * Seiso: Set up a daily cleaning schedule for the creation of a healthy and comfortable workplace * Motivate colleagues to come up with creative improvementsPeriodic Audits on Super 5S * Establish a Super 5S evaluation and incentive plan * Conduct a Super 5S audit regularly by auditors * Organize a Super 5S inter-departmental competition for upgrading * Award groups and individuals for their contributions * Organize study tours to other companies doing Super 5S * Organize Super 5S inter-company competition to SUPER 5 S PROGRAMS FROM / / TO / /