This document provides tips for non-profits to find success using social media. It recommends that organizations remember their goals for using social media, such as research, relationship building, reputation management, and fundraising. It also suggests catering content to specific audiences across different social media platforms. Additionally, the document advises experimenting with social media to enhance programs, address immediate needs, improve the organization, and try new approaches, then analyzing results. The overall message is that non-profits can benefit from thoughtful, community-focused use of social media.