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ocurements	
  solutions	
  for	
  financial	
  managers	
                                                                     1	
  
         	
  
         	
  

                                                                                                  WHITE PAPER




7 KEY SIGNS YOUR
RECRUITMENT
PROCESS IS BROKEN
         By	
  Haidar	
  Hadi,	
  Product	
  Marketing	
  Manager,	
  BonitaSoft	
  




BonitaSoft	
  democratizes	
  business	
  process	
  management	
  (BPM)	
  by	
  bringing	
  powerful,	
  easy-­‐to-­‐
integrate,	
  and	
  user-­‐friendly,	
  open	
  source	
  BPM	
  to	
  organizations	
  of	
  all	
  sizes	
  and	
  industries.	
  With	
  
the	
  Bonita	
  Open	
  Solution,	
  organizations	
  can	
  model,	
  automate	
  and	
  optimize	
  process	
  workflows	
  
in	
  Finance,	
  Human	
  Resources,	
  Sales,	
  Marketing,	
  Supply	
  Chain,	
  E-­‐Government,	
  and	
  more.	
  The	
  
fastest-­‐growing	
  BPM	
  provider,	
  BonitaSoft	
  has	
  more	
  than	
  1,500,000	
  downloads,	
  400	
  customers	
  
and	
  15,000	
  community	
  members.	
  
7	
  KEY	
  SIGNS	
  YOUR	
  RECRUITMENT	
  PROCESS	
  IS	
  BROKEN	
                                2	
  
                                                                                                                                                 	
  
     	
  

     THE HR MANAGER CONTROLS THE BOTTOM LINE
     Due	
   to	
   the	
   immense	
   costs	
   frequently	
   involved	
   in	
   the	
   hiring	
   process,	
   careful	
  
     consideration	
   must	
   be	
   given	
   before	
   hiring	
   full-­‐time	
   employees.	
   In	
   studies	
  
     described	
  in	
  a	
  white	
  paper	
  entitled,	
  “Employee	
  Turnover	
  Hurts	
  Small	
  and	
  Large	
  
     Organization	
   Profitability,”	
   human	
   resources	
   expert	
   Richard	
   Galbreath	
   found	
  
     that	
   the	
   cost	
   to	
   replace	
   a	
   range	
   of	
   employees	
   can	
   be	
   fifty	
   to	
   several	
   hundred	
  
     percents	
   of	
   an	
   employee’s	
   salary.	
   Below	
   are	
   seven	
   signs	
   that	
   will	
   let	
   you	
   know	
   if	
  
     your	
  Selection	
  Process	
  needs	
  attention:	
  


1.   YOUR RETENTION RATE IS LOW
     To	
   increase	
   your	
   retention	
   rate,	
   you	
   need	
   to	
   correlate	
   on-­‐the-­‐job	
   performance	
  
     withmap	
   on-­‐the-­‐interview	
   performance.	
   Therefore,	
   it	
   is	
   important	
   to	
   have	
   a	
  
     process	
   that	
   compares	
   both	
   these	
   metrics	
   via	
   questions	
   generated	
   through	
  
     analysis	
  of	
  your	
  highest	
  performing	
  employees.	
  These	
  questions	
  will	
  provide	
  the	
  
     interviewer	
   or	
   the	
   person	
   selecting	
   candidates	
   with	
   relevant	
   business	
  
     intelligence	
   data	
   that	
   will	
   help	
   them	
   in	
   their	
   process	
   of	
   filtering	
   out	
   qualified	
  
     candidates.	
  


2.   YOU NEED TO REDUCE LEAD-TIME TO RECRUIT EMPLOYEES
     The	
   recruiting	
   or	
   Selection	
   Process	
   should	
   not	
   start	
   when	
   an	
   employee	
   leaves	
  
     the	
  company;	
  it	
  should	
  be	
  an	
  ongoing	
  process	
  to	
  obtain	
  the	
  best	
  talent	
  available.	
  
     Think	
  of	
  talent	
  as	
  a	
  resource,	
  and	
  then	
  apply	
  your	
  knowledge	
  of	
  supply	
  chain	
  to	
  
     that	
  talent-­‐resource.	
  You	
  need	
  a	
  process	
  in	
  place	
  that	
  creates	
  awareness	
  ahead	
  
     of	
  time	
  for	
  the	
  kind	
  of	
  positions	
  available	
  in	
  your	
  company.	
  In	
  other	
  words,	
  you	
  
     need	
  a	
  process	
  that	
  can	
  find	
  you	
  both	
  active	
  and	
  passive	
  candidates.	
  	
  


3.   YOU NEED TO REDUCE THE COST OF RECRUITING EMPLOYEES
     The	
   Selection	
   Process	
   is	
   time	
   consuming	
   and	
   costly	
   due	
   to	
   elements	
   such	
   as	
  
     advertising,	
   examinations,	
   etc.	
   Therefore,	
   it	
   is	
   important	
   to	
   automate	
   some	
   of	
  
     the	
   hiring	
   tasks,	
   such	
   as	
   submissions	
   to	
   job	
   posting	
   sites,	
   alerts	
   to	
   twitter,	
   etc.	
  
     Such	
   automation	
   can	
   directly	
   reduce	
   recruitment	
   costs	
   thereby	
   allowing	
  
     resources	
  to	
  be	
  allocated	
  to	
  other	
  recruitment.	
  	
  


4.   YOU HAVE TO DEAL WITH A COMPLEX APPROVAL PROCESS FOR NEW
     POSITIONS.
     New	
  positions	
  in	
  a	
  company	
  affect	
  many	
  stakeholders,	
  and	
  therefore,	
  obtaining	
  
     approval	
  is	
  paramount	
  to	
  the	
  success	
  of	
  the	
  Selection	
  Process.	
  Sometimes	
  all	
  you	
  
     need	
   is	
   partial	
   approval	
   from	
   the	
   stakeholders,	
   and	
   other	
   times	
   you	
   need	
  

                                                                                                           www.bonitasoft.com	
  
7	
  KEY	
  SIGNS	
  YOUR	
  RECRUITMENT	
  PROCESS	
  IS	
  BROKEN	
                            3	
  
                                                                                                                                           	
  
     	
  
     unanimous	
   approval.	
   It	
   is	
   therefore	
   important	
   to	
   have	
   a	
   process	
   that	
   allows	
  
     stakeholders	
  to	
  vote	
  and	
  capture	
  their	
  feedback.	
  	
  


5.   YOU HAVE TO DEAL WITH A COMPLEX INTERVIEW PROCESS
     To	
   keep	
   the	
   hiring	
   managers	
   happy,	
   the	
   HR	
   manager	
   should	
   provide	
   the	
  
     interviewers	
   with	
   top	
   qualified	
   talents.	
   This	
   way,	
   the	
   interviewers	
   can	
   focus	
   on	
  
     top	
  qualified	
  candidates	
  and	
  spend	
  less	
  time	
  on	
  qualifying	
  talents.	
  Additionally,	
  it	
  
     is	
   important	
   to	
   have	
   a	
   mechanism	
   in	
   place	
   to	
   structure	
   the	
   interview	
   so	
   that	
  
     candidates	
   may	
   be	
   compared	
   on	
   an	
   objective	
   basis.	
   Therefore	
   it	
   is	
   important	
   for	
  
     the	
   process	
   to	
   include	
   structured	
   questions	
   for	
   rating	
   as	
   well	
   as	
   a	
   free	
   notes	
  
     section.	
  


6.   YOU HAVE TO DEAL WITH LEGAL ISSUES
     There	
   are	
   numerous	
   regulations	
   that	
   the	
   Selection	
   Process	
   must	
   adhere	
   to,	
   such	
  
     as	
   non-­‐discriminatory	
   practices.	
   Building	
   a	
   standardized	
   Selection	
   Process	
   can	
  
     help	
   in	
   litigation	
   prevention	
   by	
   enforcing	
   rules	
   automatically	
   and	
   creates	
   a	
  
     proper	
  audit	
  trail	
  of	
  all	
  the	
  activities.	
  


7.   YOU HAVE TO DEAL WITH A HIGH VOLUME OF APPLICANTS
     While	
  increasing	
  the	
  number	
  of	
  applicants	
  may	
  increase	
  the	
  chances	
  of	
  obtaining	
  
     more	
   qualified	
   candidates,	
   managing	
   a	
   high	
   volume	
   of	
   applicants	
   may	
   be	
  
     cumbersome	
   when	
   dealing	
   with	
   the	
   aforementioned	
   issues.	
   Therefore,	
   it	
   is	
  
     important	
  to	
  have	
  a	
  Selection	
  Process	
  that	
  lists	
  qualified	
  candidates	
  in	
  a	
  “table”	
  
     format	
   where	
   they	
   can	
   be	
   sorted	
   by	
   qualification	
   dimensions,	
   such	
   as	
   years	
   of	
  
     experience,	
  years	
  of	
  schooling,	
  exam	
  scores,	
  etc.	
  	
  	
  
     	
  
     	
  
     	
  
     	
  
     	
  
     	
  
     	
  
     	
  
     	
  




                                                                                                      www.bonitasoft.com	
  
ocurements	
  solutions	
  for	
  financial	
  managers	
                                                                     4	
  
         	
  
         	
  
         	
  
	
  




         HEAD QUARTERS
         GRENOBLE, FRANCE
         32,	
  rue	
  Gustave	
  Eiffel	
  
         38000	
  Grenoble	
  


         EMEA, ASIA & LATIN AMERICA
         PARIS, FRANCE
         73,	
  rue	
  de	
  Sèvres	
  	
  
         92100	
  Boulogne	
  	
  


         NORTH AMERICA
         SAN FRANCISCO, USA
         51	
  Federal	
  St.	
  Suite	
  305	
  	
  
         San	
  Francisco,	
  CA	
  94107	
  




BonitaSoft	
  democratizes	
  business	
  process	
  management	
  (BPM)	
  by	
  bringing	
  powerful,	
  easy-­‐to-­‐
integrate,	
  and	
  user-­‐friendly,	
  open	
  source	
  BPM	
  to	
  organizations	
  of	
  all	
  sizes	
  and	
  industries.	
  With	
  
the	
  Bonita	
  Open	
  Solution,	
  organizations	
  can	
  model,	
  automate	
  and	
  optimize	
  process	
  workflows	
  
in	
  Finance,	
  Human	
  Resources,	
  Sales,	
  Marketing,	
  Supply	
  Chain,	
  E-­‐Government,	
  and	
  more.	
  The	
  
fastest-­‐growing	
  BPM	
  provider,	
  BonitaSoft	
  has	
  more	
  than	
  1,500,000	
  downloads,	
  400	
  customers	
  
and	
  15,000	
  community	
  members.	
  

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7 Signs Your Recruitment Process is Broken

  • 1. ocurements  solutions  for  financial  managers   1       WHITE PAPER 7 KEY SIGNS YOUR RECRUITMENT PROCESS IS BROKEN By  Haidar  Hadi,  Product  Marketing  Manager,  BonitaSoft   BonitaSoft  democratizes  business  process  management  (BPM)  by  bringing  powerful,  easy-­‐to-­‐ integrate,  and  user-­‐friendly,  open  source  BPM  to  organizations  of  all  sizes  and  industries.  With   the  Bonita  Open  Solution,  organizations  can  model,  automate  and  optimize  process  workflows   in  Finance,  Human  Resources,  Sales,  Marketing,  Supply  Chain,  E-­‐Government,  and  more.  The   fastest-­‐growing  BPM  provider,  BonitaSoft  has  more  than  1,500,000  downloads,  400  customers   and  15,000  community  members.  
  • 2. 7  KEY  SIGNS  YOUR  RECRUITMENT  PROCESS  IS  BROKEN   2       THE HR MANAGER CONTROLS THE BOTTOM LINE Due   to   the   immense   costs   frequently   involved   in   the   hiring   process,   careful   consideration   must   be   given   before   hiring   full-­‐time   employees.   In   studies   described  in  a  white  paper  entitled,  “Employee  Turnover  Hurts  Small  and  Large   Organization   Profitability,”   human   resources   expert   Richard   Galbreath   found   that   the   cost   to   replace   a   range   of   employees   can   be   fifty   to   several   hundred   percents   of   an   employee’s   salary.   Below   are   seven   signs   that   will   let   you   know   if   your  Selection  Process  needs  attention:   1. YOUR RETENTION RATE IS LOW To   increase   your   retention   rate,   you   need   to   correlate   on-­‐the-­‐job   performance   withmap   on-­‐the-­‐interview   performance.   Therefore,   it   is   important   to   have   a   process   that   compares   both   these   metrics   via   questions   generated   through   analysis  of  your  highest  performing  employees.  These  questions  will  provide  the   interviewer   or   the   person   selecting   candidates   with   relevant   business   intelligence   data   that   will   help   them   in   their   process   of   filtering   out   qualified   candidates.   2. YOU NEED TO REDUCE LEAD-TIME TO RECRUIT EMPLOYEES The   recruiting   or   Selection   Process   should   not   start   when   an   employee   leaves   the  company;  it  should  be  an  ongoing  process  to  obtain  the  best  talent  available.   Think  of  talent  as  a  resource,  and  then  apply  your  knowledge  of  supply  chain  to   that  talent-­‐resource.  You  need  a  process  in  place  that  creates  awareness  ahead   of  time  for  the  kind  of  positions  available  in  your  company.  In  other  words,  you   need  a  process  that  can  find  you  both  active  and  passive  candidates.     3. YOU NEED TO REDUCE THE COST OF RECRUITING EMPLOYEES The   Selection   Process   is   time   consuming   and   costly   due   to   elements   such   as   advertising,   examinations,   etc.   Therefore,   it   is   important   to   automate   some   of   the   hiring   tasks,   such   as   submissions   to   job   posting   sites,   alerts   to   twitter,   etc.   Such   automation   can   directly   reduce   recruitment   costs   thereby   allowing   resources  to  be  allocated  to  other  recruitment.     4. YOU HAVE TO DEAL WITH A COMPLEX APPROVAL PROCESS FOR NEW POSITIONS. New  positions  in  a  company  affect  many  stakeholders,  and  therefore,  obtaining   approval  is  paramount  to  the  success  of  the  Selection  Process.  Sometimes  all  you   need   is   partial   approval   from   the   stakeholders,   and   other   times   you   need   www.bonitasoft.com  
  • 3. 7  KEY  SIGNS  YOUR  RECRUITMENT  PROCESS  IS  BROKEN   3       unanimous   approval.   It   is   therefore   important   to   have   a   process   that   allows   stakeholders  to  vote  and  capture  their  feedback.     5. YOU HAVE TO DEAL WITH A COMPLEX INTERVIEW PROCESS To   keep   the   hiring   managers   happy,   the   HR   manager   should   provide   the   interviewers   with   top   qualified   talents.   This   way,   the   interviewers   can   focus   on   top  qualified  candidates  and  spend  less  time  on  qualifying  talents.  Additionally,  it   is   important   to   have   a   mechanism   in   place   to   structure   the   interview   so   that   candidates   may   be   compared   on   an   objective   basis.   Therefore   it   is   important   for   the   process   to   include   structured   questions   for   rating   as   well   as   a   free   notes   section.   6. YOU HAVE TO DEAL WITH LEGAL ISSUES There   are   numerous   regulations   that   the   Selection   Process   must   adhere   to,   such   as   non-­‐discriminatory   practices.   Building   a   standardized   Selection   Process   can   help   in   litigation   prevention   by   enforcing   rules   automatically   and   creates   a   proper  audit  trail  of  all  the  activities.   7. YOU HAVE TO DEAL WITH A HIGH VOLUME OF APPLICANTS While  increasing  the  number  of  applicants  may  increase  the  chances  of  obtaining   more   qualified   candidates,   managing   a   high   volume   of   applicants   may   be   cumbersome   when   dealing   with   the   aforementioned   issues.   Therefore,   it   is   important  to  have  a  Selection  Process  that  lists  qualified  candidates  in  a  “table”   format   where   they   can   be   sorted   by   qualification   dimensions,   such   as   years   of   experience,  years  of  schooling,  exam  scores,  etc.                         www.bonitasoft.com  
  • 4. ocurements  solutions  for  financial  managers   4           HEAD QUARTERS GRENOBLE, FRANCE 32,  rue  Gustave  Eiffel   38000  Grenoble   EMEA, ASIA & LATIN AMERICA PARIS, FRANCE 73,  rue  de  Sèvres     92100  Boulogne     NORTH AMERICA SAN FRANCISCO, USA 51  Federal  St.  Suite  305     San  Francisco,  CA  94107   BonitaSoft  democratizes  business  process  management  (BPM)  by  bringing  powerful,  easy-­‐to-­‐ integrate,  and  user-­‐friendly,  open  source  BPM  to  organizations  of  all  sizes  and  industries.  With   the  Bonita  Open  Solution,  organizations  can  model,  automate  and  optimize  process  workflows   in  Finance,  Human  Resources,  Sales,  Marketing,  Supply  Chain,  E-­‐Government,  and  more.  The   fastest-­‐growing  BPM  provider,  BonitaSoft  has  more  than  1,500,000  downloads,  400  customers   and  15,000  community  members.