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Successful
Strategies For
Digital Merchants
In eCommerce
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
scaleup.com.au 
 
 
Step 1: Identify and understand your market
 
Using Google Trends what are some of the top keywords for your business or
market?
 
 
_____________________________________ 
 
_____________________________________ 
 
_____________________________________ 
 
 
What are the hottest topics and problems being discussed in forums related
to your market? (the keywords might be a good place to start)
 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
Are you able to find any hot opportunity competitors might be missing?
 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
scaleup.com.au 
 
 
Step 2: Define an offer
 
Does the keywords and forum questions you found in step 1 offer you any
indication of what services or products your customers are looking for?
 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
If you can look up testimonials on womo.com.au, or other forums, what are
the key elements of a good product or service?
 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
Given the problems in market, and what potential customers are seeking and
appreciating, what could you offer that would fit that?
 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
scaleup.com.au 
 
 
Step 3: Study competing sites
 
Using SEM Rush and Google who are your highest ranked competitors?
 
 
1. _____________________________________________________________________ 
 
      2.  _____________________________________________________________________ 
 
      3.  _____________________________________________________________________ 
 
 
What do they have in common that you can use?
 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
Are you able to recognize any mistakes they do you can learn from?
 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
In one sentence, how can you stand out? 
 
__________________________________________________________________________ 
scaleup.com.au 
 
 
Step 4: Key decision; eCommerce platform or not?
 
 
Ask yourself  Yes  No 
Do you plan to only sell a few products? (less than 10)     
Do you have any prior experience in eCommerce?     
Have you ran a successful business before?     
Do you have more than 10,000+ to spend on a website?     
Can you recover if you lose your initial investment?     
Do you have more than 10,000 in unique monthly visitors?     
Is having full control and ownership of your site important to you?     
Is scaling fast a major consideration for you?     
Do you have easy access to web development support?     
Is being able to customize your website important to you?     
Number of Yes and No     
 
The more “No´s” means “Yes” to an eCommerce platform, and that it might be worth thinking 
twice about investing in a website built from scratch. 
 
Based on the above form, have you identified any weakness that must be
addressed for you to be successful?
 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
 
scaleup.com.au 
 
 
Step 5: Start driving traffic and begin testing
 
Which advertising networks do you think would work best for your offering?
(snoop around the website of a few of your competitors to get ideas)
 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
What would you like to test? (rank in order of importance)
 
 
1. _____________________________________________________________________ 
 
2. _____________________________________________________________________ 
 
3. _____________________________________________________________________ 
 
 
What results did you get (to be filled in later)
 
 
Metric/Variation  A  B  C  D  E  F 
Conversion rate             
Time on page             
Cost per lead             
 
 
 
 
 
scaleup.com.au 
 
 
Step 6: Scale Up!
 
How could you use email marketing to add more value? What type of course
could you offer which your audience would highly appreciate?
 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
Can you think of 3 incentives that could get visitors sharing on social media?
 
 
● _____________________________________________________________________ 
 
● _____________________________________________________________________ 
 
● _____________________________________________________________________ 
 
 
Which questions does your customers ask frequently which could become
material for articles or videos and be shared on social media?
 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
scaleup.com.au 
 
 
 
Are there any bottlenecks you need to address before you can scale your
business?
 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
__________________________________________________________________________ 
 
Can you identify 3 offline traffic sources that are popular in your market?
 
 
● _____________________________________________________________________ 
 
● _____________________________________________________________________ 
 
● _____________________________________________________________________ 
 
 
Can you identify a few complimentary markets you can joint venture with?
 
 
● Industry: _____________________________________________________________ 
 
○ Benefit you can offer: _____________________________________________ 
 
● Industry: _____________________________________________________________ 
 
○ Benefit you can offer: _____________________________________________ 
 
● Industry: _____________________________________________________________ 
 
○ Benefit you can offer: _____________________________________________ 
scaleup.com.au 

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SuccessfulStrategiesForDigitalMerchantsInEcommerce-Workbook

  • 1.         Successful Strategies For Digital Merchants In eCommerce                                       scaleup.com.au 
  • 2.     Step 1: Identify and understand your market   Using Google Trends what are some of the top keywords for your business or market?     _____________________________________    _____________________________________    _____________________________________      What are the hottest topics and problems being discussed in forums related to your market? (the keywords might be a good place to start)     __________________________________________________________________________    __________________________________________________________________________    __________________________________________________________________________    __________________________________________________________________________    __________________________________________________________________________    __________________________________________________________________________    Are you able to find any hot opportunity competitors might be missing?     __________________________________________________________________________    __________________________________________________________________________    __________________________________________________________________________    scaleup.com.au 
  • 3.     Step 2: Define an offer   Does the keywords and forum questions you found in step 1 offer you any indication of what services or products your customers are looking for?     __________________________________________________________________________    __________________________________________________________________________    __________________________________________________________________________    If you can look up testimonials on womo.com.au, or other forums, what are the key elements of a good product or service?     __________________________________________________________________________    __________________________________________________________________________    __________________________________________________________________________    Given the problems in market, and what potential customers are seeking and appreciating, what could you offer that would fit that?     __________________________________________________________________________    __________________________________________________________________________    __________________________________________________________________________    __________________________________________________________________________    __________________________________________________________________________    __________________________________________________________________________    scaleup.com.au 
  • 4.     Step 3: Study competing sites   Using SEM Rush and Google who are your highest ranked competitors?     1. _____________________________________________________________________          2.  _____________________________________________________________________          3.  _____________________________________________________________________      What do they have in common that you can use?     __________________________________________________________________________    __________________________________________________________________________    __________________________________________________________________________    __________________________________________________________________________    Are you able to recognize any mistakes they do you can learn from?     __________________________________________________________________________    __________________________________________________________________________    __________________________________________________________________________    __________________________________________________________________________    In one sentence, how can you stand out?    __________________________________________________________________________  scaleup.com.au 
  • 5.     Step 4: Key decision; eCommerce platform or not?     Ask yourself  Yes  No  Do you plan to only sell a few products? (less than 10)      Do you have any prior experience in eCommerce?      Have you ran a successful business before?      Do you have more than 10,000+ to spend on a website?      Can you recover if you lose your initial investment?      Do you have more than 10,000 in unique monthly visitors?      Is having full control and ownership of your site important to you?      Is scaling fast a major consideration for you?      Do you have easy access to web development support?      Is being able to customize your website important to you?      Number of Yes and No        The more “No´s” means “Yes” to an eCommerce platform, and that it might be worth thinking  twice about investing in a website built from scratch.    Based on the above form, have you identified any weakness that must be addressed for you to be successful?     __________________________________________________________________________    __________________________________________________________________________    __________________________________________________________________________    __________________________________________________________________________      scaleup.com.au 
  • 6.     Step 5: Start driving traffic and begin testing   Which advertising networks do you think would work best for your offering? (snoop around the website of a few of your competitors to get ideas)     __________________________________________________________________________    __________________________________________________________________________    __________________________________________________________________________    __________________________________________________________________________    What would you like to test? (rank in order of importance)     1. _____________________________________________________________________    2. _____________________________________________________________________    3. _____________________________________________________________________      What results did you get (to be filled in later)     Metric/Variation  A  B  C  D  E  F  Conversion rate              Time on page              Cost per lead                        scaleup.com.au 
  • 7.     Step 6: Scale Up!   How could you use email marketing to add more value? What type of course could you offer which your audience would highly appreciate?     __________________________________________________________________________    __________________________________________________________________________    __________________________________________________________________________    __________________________________________________________________________    Can you think of 3 incentives that could get visitors sharing on social media?     ● _____________________________________________________________________    ● _____________________________________________________________________    ● _____________________________________________________________________      Which questions does your customers ask frequently which could become material for articles or videos and be shared on social media?     __________________________________________________________________________    __________________________________________________________________________    __________________________________________________________________________    __________________________________________________________________________    __________________________________________________________________________    __________________________________________________________________________  scaleup.com.au 
  • 8.       Are there any bottlenecks you need to address before you can scale your business?     __________________________________________________________________________    __________________________________________________________________________    __________________________________________________________________________    __________________________________________________________________________    Can you identify 3 offline traffic sources that are popular in your market?     ● _____________________________________________________________________    ● _____________________________________________________________________    ● _____________________________________________________________________      Can you identify a few complimentary markets you can joint venture with?     ● Industry: _____________________________________________________________    ○ Benefit you can offer: _____________________________________________    ● Industry: _____________________________________________________________    ○ Benefit you can offer: _____________________________________________    ● Industry: _____________________________________________________________    ○ Benefit you can offer: _____________________________________________  scaleup.com.au